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Problems with Scanning
Scanner will not scan
Cause 1:
Scanner not powered up
Solution:
Securely connect the AC adapter to the scanner and the power cord to the
electrical outlet, then restart the computer. (See
Quick Start Guide
)
Cause 2:
Scanning unit locked
Solution:
Unlock scanning unit by setting lock switch to unlocked position
Cause 3:
Software incorrectly installed
Solution:
Reinstall software (See
Quick Start Guide
)
Cause 4:
For Windows: ScanGear CS-S not installed. Adobe Photoshop 5.0 LE or
ScanSoft TextBridge Plus are insufficient by themselves to scan images.
ScanGear CS-S is required.
Solution:
Install ScanGear CS-S (See
Quick Start Guide
)
Cause 5:
For Macintosh: Plug-in Module CS-S is not properly installed. Adobe
Photoshop 5.0 LE is insufficient by itself to perform scans. Plug-in Module
CS-S is required
Solution:
Install Plug-in Module CS-S (See
Quick Start Guide
)
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