52
Problems starting ScanGear CS-U as a TWAIN driver from within another application (Windows)
Cause 1:
Insufficient memory (RAM) available to start ScanGear CS-U
Solution:
Close other programs and start ScanGear CS-U
Cause 2:
ScanGear CS-U already running as a TWAIN driver within another application
Solution:
Close the ScanGear CS-U already running as a TWAIN driver (See ScanGear CS-U
User’s guide electronic manual)
Cause 3:
ScanGear CS-U is not installed
Solution:
Install ScanGear CS-U (See Getting Started guide)
Cause 4:
Application program is not TWAIN_32 compatible
Solution:
Start ScanGear CS-U from within a TWAIN_32 compatible program
Cause 5:
The scanner not selected
Solution:
Select scanner following the directions included in the application manual
Problems starting Plug-in Module CS-U as a plug-in from within another program (Macintosh)
Cause 1:
Insufficient memory to start Plug-in Module CS-U
Solution:
Close programs other than the host program and start Plug-in Module CS-U
Cause 2:
Plug-in Module CS-U is not installed
Solution:
Install Plug-in Module CS-U (See Getting Started guide)
Cause 3:
Plug-in Module CS-U is not installed in the program’s plug-in folder
Solution:
Plug-in Module CS-U is a plug-in. If the other program does not have Plug-in
Module CS-U installed, it will not work. Install Plug-in Module CS-U
(See Getting Started guide)
