Scanner Does Not Work after Upgrading Windows
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Disconnect the USB cable, then uninstall (delete) and reinstall ScanGear
(scanner driver) and IJ Scan Utility.
Step 1: Uninstall ScanGear.
Refer to "Deleting the Unnecessary ScanGear (Scanner Driver)" for your model from Home of the
Online Manual
for how to delete ScanGear.
Step 2: Uninstall IJ Scan Utility.
•
Windows 8.1 / Windows 8:
1. Click the
Settings
charm >
Control Panel
>
Programs
>
Programs and Features
.
2. Double-click
Canon IJ Scan Utility
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
• In Windows 8.1 and Windows 8, a confirmation/warning dialog box may appear when installing,
uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows 7 / Windows Vista:
1. From the
Start
menu, select
Control Panel
>
Programs
>
Programs and Features
.
2. Double-click
Canon IJ Scan Utility
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
• In Windows 7 and Windows Vista, a confirmation/warning dialog box may appear when installing,
uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows XP:
1. From the
Start
menu, select
Control Panel
>
Add or Remove Programs
.
2. Select
Canon IJ Scan Utility
, then click
Change/Remove
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Step 3: Reinstall ScanGear and IJ Scan Utility.
Reinstall ScanGear and IJ Scan Utility from the Setup CD-ROM or the web page.
245
Summary of Contents for CanoScan LiDE 220
Page 20: ...Safety Guide Safety Precautions Regulatory and Safety Information 20 ...
Page 27: ...Placing Items Place the Item on the Platen Items You Can Place How to Place Items 27 ...
Page 38: ...Scanning Scanning from a Computer Scanning Using the Scanner Buttons 38 ...
Page 97: ...Defaults You can restore the settings in the displayed screen to the default settings 97 ...
Page 106: ...Defaults You can restore the settings in the displayed screen to the default settings 106 ...
Page 141: ...141 ...
Page 214: ...6 Click Scan When scanning is completed the scanned image appears in the application 214 ...