Canon CR-50, Operation & Maintenance Manual

Page 1: ... Please read this manual before operating this scanner Operation Maintenance Guide ...

Page 2: ... aux appareils numériques de Classe B prescrites dans la norme sur le materiel brouilleur Appareils Numériques NMB 003 édictée par l Industrie Canada International ENERGY STAR Office Equipment Program As an ENERGY STAR Partner CANON ELECTRONICS INC has determined that this machine meets the ENERGY STAR Program guidelines for energy efficiency The International ENERGY STAR Office Equipment Program ...

Page 3: ...recording or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC Disclaimers The information in this document is subject to change without notice CANON ELECTRONICS INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXPECT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABIL...

Page 4: ...for using the CR 50 80 troubleshooting and maintenance For details on the settings of the CR 50 80 refer to the Instructions electronic manual Instructions Electronic Manual Describes how to use the scanner and includes instructions for configuring the scanner settings as well as handling maintenance and troubleshooting information Symbols Used in This Manual The following symbols are used in this...

Page 5: ...the Scanner Is Not Recognized 9 Clearing Paper Jams 9 The Scanner Does Not Turn ON 11 Feeding Trouble 11 When the Scanned Image Is Not Normal 12 Maintenance 13 Daily Cleaning 13 Cleaning the Main Unit 13 Cleaning the Inside of the Scanner 13 Cleaning the Scanning Glass and Rollers 13 Cleaning the Magnetic Heads 15 Cleaning the Ink Jet Nozzles 16 Maintenance 18 Replacing the Ink Cartridge 18 Adjust...

Page 6: ...ned properly or the pencil may rub off onto the rollers and stain subsequent documents Before you scan this kind of document make a copy and then scan the copy After scanning a document written in pencil or some other soft writing material be sure to clean the scanning rollers See Cleaning the Scanning Glass and Rollers on p 13 If you scan thin paper in the Duplex mode the ink printed on the back ...

Page 7: ...ng For such documents load no more than 10 sheets at one time IMPORTANT Align the documents and set the bottom of the documents level in the document tray Document Feeding and Scanning This section describes how to load and scan documents CAUTION Avoid wearing loose fitting clothing dangling jewelry long ties or long hair that could become entangled with moving parts especially the rollers that fe...

Page 8: ...ruction Scan 1 page Click Scan Page from the File menu Scan Batch to File a Click Scan Batch to File from the File menu b Input the File name and then click Save c Select Simplex or Duplex and then click Start Scanning Scan Batch to Printer a Click Scan Batch to Printer from the File menu b Select Simplex or Duplex and then click Start Scanning 6 Scanning starts NOTE When printing with the imprint...

Page 9: ...nce Cover Cause The Scanning Utility is not installed Remedy Install the Scanning Utility before connecting the scanner to the computer See Setting Up the Scanner on p 17 in Instructions Cause The scanner is not correctly connected to the computer Remedy Connect the scanner to the computer correctly See Connecting the Scanner to a Computer on p 21 in Instructions Cause The USB interface provided a...

Page 10: ...mmed at the pickup area Pull the paper forward and clear the jam from the Maintenance Cover If the paper is jammed at any other area Pull the paper forward and clear the jam from the nearest opening 4 Gently close the reading unit until it clicks into place 5 Gently close the Maintenance Cover until it clicks into place ...

Page 11: ...f the scanner and if the quality of the paper is appropriate For cautions on handling documents see Documents on p 6 Documents with rough surfaces may cause a paper feed error to occur Dirty or worn rollers inside the scanner may cause a paper jam Clean the rollers if they are dirty See Cleaning the Scanning Glass and Rollers on p 13 Worn rollers must be replaced Contact your local authorized Cano...

Page 12: ...ng the scanner correctly and the driver and the application is installed correctly scanning may not be performed correctly If this happens the interface card is not compatible Use the recommended interface card If the above remedies do not rectify the problem contact your local authorized Canon dealer or service representative to have the scanner serviced Condition MICR characters are not recogniz...

Page 13: ...nd contaminate the internal light source and lenses Cleaning the Main Unit Wipe the scanner with a firmly wrung cloth moistened slightly with water or mild detergent Then wipe off with a clean dry cloth Cleaning the Inside of the Scanner Dust or paper particles inside the scanner can cause lines in scanned images Use compressed air for regular cleaning of dust and paper particles from inside the s...

Page 14: ...rs such as a b j n o and p Rollers in positions b d e k and p are turned by the roller in position e Turn the roller in position e to wipe the rollers Rollers in positions m and n comprise two rollers each an upper roller and a lower roller Do not force the rollers if they will not turn In this case wipe dirt only off of the exposed area 4 Use cotton swabs to clean the entire scanning glass There ...

Page 15: ...y close the Maintenance Cover until it clicks into place Cleaning the Magnetic Heads If the magnetic heads are dirty then MICR characters cannot be scanned correctly Periodically clean the magnetic heads with a commercially available audio head cleaner 1 Hook your finger around the open lever and open the Maintenance Cover 2 Use a commercially available audio head cleaner to clean the magnetic hea...

Page 16: ...k jet nozzles is also efficient action when the printed text becomes faint 1 Hook your finger around the open lever and open the Maintenance Cover 2 Dampen a cloth with water wring the cloth out thoroughly and then wipe off the dirt around the ink absorber IMPORTANT If your documents are stained and smudged from printing even after you clean the ink absorber you should replace the ink absorber Con...

Page 17: ...ink on the ink jet nozzle If the text still appear faint after this operation replace the ink cartridge See Replacing the Ink Cartridge on p 18 5 Set the ink cartridge For more information see Replacing the Ink Cartridge on p 18 6 Carefully replace the Imprinter Cover 7 Gently close the Maintenance Cover until it clicks into place ...

Page 18: ...n C6602G Canon 3693A004 IMPORTANT The ink disposal tank must be replaced when the ink cartridge is replaced To replace the ink cartridge turn the scanner OFF before removing the Maintenance Cover After the ink cartridge is set replace the Maintenance Cover and then turn the scanner back ON Finish up the unpacked ink cartridge as soon as possible More frequent cleaning of the ink cartridge is requi...

Page 19: ...rtridge shown in the diagram below CAUTION Do not touch the electrical contact on the carriage Doing so may cause a malfunction NOTE Do not use more than one cartridge by rotation If you do so applications cannot check the ink level precisely 6 Push down the ink cartridge until it clicks into place IMPORTANT Make sure that the ink cartridge lock lever locks the ink cartridge into the correct posit...

Page 20: ... 71 from the bottom edge of the document If the ink head drops back when installed the two ink cartridge pins will not fit into the holes on the carriage Push back the ink cartridge lock lever a in the direction of the arrow and reset the cartridge in the correct position b 8 Carefully replace the Imprinter Cover 9 Gently close the Maintenance Cover until it clicks into place Ink Cartridge Holes I...

Page 21: ...nd the documents you are scanning checks etc Perform the adjustment only if necessary 1 Hook your finger around the open lever and open the Maintenance Cover 2 Pull out the document feed tray 3 Load two checks or check stock paper together 4 Slide the two sheets through between the feeding roller and the separation roller and stop at the position shown below NOTE If you were unable to slide both s...

Page 22: ...gap IMPORTANT Turning the Adjustment Dial clockwise too much may damage the rollers 7 Remove the sheets from the paper path and close the Maintenance Cover 8 Confirm that the document feeds properly See Confirming Proper Document Feeding on p 37 in Instructions If additional assistance is required contact your local authorized Canon dealer or service representative 9 Place a marking label on the u...

Page 23: ...ner 13 D Daily Cleaning 13 Documents 6 Document 6 How to place documents 7 F Feeding Trouble 11 I Ink Cartridge 18 Ink Jet Nozzle 16 M Magnetic head 15 Maintenance 18 N Number of pages loaded 7 P Print Position Adjustment Lever 18 R Rollers 13 S Scanning Glass 13 T The Scanner Does Not Turn ON 11 Troubleshooting 9 ...

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