Canon DR-2020U - imageFORMULA - Document Scanner, User Manual

Page 1: ...User Manual Please read this manual before using the scanner After you finish reading this manual keep it in a safe place for future reference...

Page 2: ...e engineer the SOFTWARE or accompanying documentation and you also shall not have any third party do so 2 BACK UP COPY You may make one copy of the SOFTWARE solely for a back up purpose or copy the SO...

Page 3: ...Data and Computer Software clause at DFARs 252 227 7013 or subparagraph c 1 and 2 of the Commercial Computer Software Restricted Rights Clause at FAR 52 227 19 as applicable 7 SEVERABILITY In the eve...

Page 4: ...led Digital Apparatus ICES 003 of the Industry Canada R GLEMENT SUR LE BROUILLAGE RADIO LECTRIQUE For 120 V models Cet appareil num rique respecte les limites de bruits radio lectriques applicables au...

Page 5: ...ion may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior writt...

Page 6: ...Manual this manual and CapturePerfect 3 0 Operation Guide which are provided in electronic form and are registered in the Canon DR 2020U menu during software installation Reference Guide This describe...

Page 7: ...ational requirements and restrictions Be sure to read these items carefully to operate the scanner correctly and avoid damaging the scanner Hint Indicates a clarification of an operation or contains a...

Page 8: ...de 23 Placing Cards into the Business Card Feeder 24 When the Scanner Is in Sleep Mode 24 Scanning 25 Supplied Software 25 Scanning with CaptureOnTouch 26 CaptureOnTouch Features 26 Outputs Methods 28...

Page 9: ...he Roller Unit and Separation Pad 61 Removing the Roller Unit and Separation Pad 61 Attaching the Roller Unit and Separation Pad 62 Troubleshooting 64 Common Problems and Solutions 64 Software Trouble...

Page 10: ...ssive dust 4 3 110 mm or more Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier and avoid locations where the fumes from ammonia paint thinner or other...

Page 11: ...ous Do not place objects on or step on the AC adapter or power cord Do not use the power cord while it is coiled Do not pull directly on the power cord When disconnecting the power cord grasp the powe...

Page 12: ...AC adapter provided with this scanner Do not attempt to dismantle the scanner or modify it in any way as this is dangerous and may lead to a fire or electric shock Never attempt to dismantle or modif...

Page 13: ...benzene paint thinner etc to spill into the scanner as this may result in a fire or electric shock Turn OFF the power switch for safety when not using the scanner for a long period of time such as ov...

Page 14: ...smoothing mode to reduce the occurrence of moir patterns when scanning color images from a magazine for example Prescan Function At the start of scanning this function prescans the first page of a do...

Page 15: ...color red blue or green to be omitted while scanning documents Remove Binder Holes Erases the shadows that appear on scanned images from binding holes on the original document Two Sided Documents wit...

Page 16: ...024 768 XGA or better Other USB 2 0 interface CD ROM drive for software installation DVD drive for installation of supplied Adobe Acrobat 9 0 Application Software Use ISIS TWAIN compliant applications...

Page 17: ...f documents scanned through the feeder hang over the edge of the eject tray F Operation Panel Buttons for operating the scanner and an LCD are located here See p 18 G Business Card Feeder Open and use...

Page 18: ...utton performs the following functions Executes jobs selected with the user defined job buttons or scroll keys Starts scanning when an application is used and the Feeding Option is set to Panel Feedin...

Page 19: ...ctioning if the ADF connector is disconnected C Power Connector Connect the supplied AC adapter here The business card feeder is open waiting for cards to be placed Communication error with computer W...

Page 20: ...ing glass dirty resulting in smears on the scanned image When scanning thin paper text or images on the reverse side of the page may bleed through onto the scanned image In this case adjust the bright...

Page 21: ...ges may result in folds and paper jams Make sure to straighten out the curls before loading documents in the scanner Handle paper edges with care and be careful not to cut your fingers when loading do...

Page 22: ...tray Open the eject tray extension if you are scanning documents that are longer than the eject tray Documents That Contain Differently Sized Pages Place the document so that each page is centered bet...

Page 23: ...gently Excessive force may result in damage to the feeder or breaking the scanning glass and personal injury When the Scanner Is in Sleep Mode When the scanner is not operated for a specific amount of...

Page 24: ...he business card feeder gently Excessive force may result in damage to the business card feeder Precautions for using the business card feeder are the same as those for the feeder See p 20 Close the b...

Page 25: ...the ISIS TWAIN driver is not guaranteed with all application programs Hint You must install the software from the Setup disc to use the scanner For details on installation see the Reference Guide Cap...

Page 26: ...procedures without your computer The following describes the output procedures for the two screens found in CaptureOnTouch Scan First Select an output method after a document is scanned and then conf...

Page 27: ...e scanning procedures will be processed automatically when these buttons are pressed Registered jobs can be assigned to the user defined job buttons When you press a user defined job button and then p...

Page 28: ...taskbar and click Exit in the menu The application no longer reside in the system and the taskbar icon disappears Restarting CaptureOnTouch Press any job button on the scanner to restart CaptureOnTouc...

Page 29: ...pecified the scanner detects the page size of the document and the image is saved in the detected size Orientation Specify the orientation in which documents are fed into the scanner portrait or lands...

Page 30: ...The following describes the procedure for scanning 1 Place the documents into the scanner For details on loading documents see Placing Documents into the Feeder on p 22 2 When Ready appears on the dis...

Page 31: ...n addition to the scanner settings When document scanning is finished the output method selection screen appears 3 Specify the output method 4 Configure settings for the output method Save to folder S...

Page 32: ...file name format and destination for the image file to be saved When Using PaperPort The PaperPort application supplied with this unit uses the Documents folder by default When sending the image file...

Page 33: ...e of the output button differs depending on the selected output method The completion screen appears after the scanned images are output 6 Press the STOP button on the operation panel The display pane...

Page 34: ...documents are scanned Hint If this procedure is performed immediately after turning the scanner ON or while the power indicator is not lit the following appears on the computer display In this case s...

Page 35: ...peration panel The display panel message clears This completes the scan procedure Scanning with the User Defined Job Buttons You can press the user defined job buttons or scroll keys on the operation...

Page 36: ...ng 5 Enter a job name and specify the output method for the job Select the output method from the Output method list box See p 31 6 Configure the job settings Configure the settings found in the follo...

Page 37: ...s pressed If you do not want to assign a button click Do not assign button 7 Click OK The job is registered according to the configured settings and appears in the job list Hint To confirm the setting...

Page 38: ...n 5 Click OK to close the Environmental settings dialog box Job Settings If you selected Send by E mail for the output method in the Register new job dialog box see p 35 the Compose e mail tab appears...

Page 39: ...defined job button press the corresponding user defined job button In this case the title of the assigned job appears in the display panel 3 Press the START button on the operation panel CaptureOnTou...

Page 40: ...Taskbar Menu Taskbar menu Click CaptureOnTouch and click a registered job or Scan First in the menu that appears Scanning from the Main Screen Double click CaptureOnTouch to display the main screen a...

Page 41: ...page of the document is scanned Scan Job The scanning conditions and scan mode Scan Batch to File Scan Batch to Printer or Scan Batch to Mail are registered in advance as a job The scan job can then b...

Page 42: ...on how to scan using other methods refer to the CapturePerfect 3 0 Operation Guide 1 From the Windows taskbar click Start and select All Programs CapturePerfect 3 0 and CapturePerfect 3 0 CapturePerfe...

Page 43: ...river appears 8 Configure the scanning conditions Hint To scan using the flatbed set Feeder Flatbed to Flatbed or Auto If Feeder Flatbed is set to Auto documents placed in the feeder are scanned If th...

Page 44: ...mp lights Scanning begins when a document is placed in the feeder and you press the START button The Continue Scanning dialog box appears when you press the STOP button If Feeder Flatbed is set to Aut...

Page 45: ...ollowing to register jobs 1 Select Job from the Edit menu The Register Edit Delete dialog box appears Hint The following jobs are already registered to job numbers 01 and 02 2 Select a job number to r...

Page 46: ...the image file to be attached to the e mail message Scan To Print Specify the printer to which images will be printed Hint The Details of File Settings and JPEG compression buttons appear in the Scan...

Page 47: ...To delete a registered job select the job to delete and click Delete Executing Scan Jobs 1 Select a job title from the list box in the job registration toolbar 2 Place the documents into the scanner...

Page 48: ...Basic Tab Configure the basic scan settings such as the scanning mode page size resolution and scanning side You can also click Area to specify the scanning area Hint The Scanning Option drop down lis...

Page 49: ...amma to configure gamma correction settings Image processing Tab Configure the image processing settings Hint The Reverse Image check box does not appear if the driver is opened from an ISIS compliant...

Page 50: ...t for easy reading Page Size Select the page size of the document to be scanned Hint If Auto detection is selected the edges of the document are detected and images are saved according to the detected...

Page 51: ...fixed at Business card feeder This setting is automatically set to Feeder when Rapid recovery system is enabled in the Others tab Scanning Custom Page Sizes You can name and register a non standard pa...

Page 52: ...page is selected the Setting button is enabled and you can adjust the density level for judging whether pages are blank When you do not want to scan colored lines and characters Specify the color to o...

Page 53: ...emoval check box in the Image processing tab The black borders that surround scanned images are removed When you want to reverse the black and white in scanned images TWAIN driver only Select the Reve...

Page 54: ...he black spots from the punch holes in the document are removed from scanned images When you want to match the orientation of images to the text while scanning documents containing pages of varying te...

Page 55: ...may be fed even if document feeding is stopped automatically after a double feed occurs Before resuming the scanning operation use your application to check the last page that was scanned successfully...

Page 56: ...r Showing the Native Interface in Custom Scan 1 Click Create and then select PDF from Scanner Custom Scan 2 Click Options in the Custom Scan dialog box to open the Scanner Options dialog box 3 From th...

Page 57: ...tab Available for setting Not available for setting Scanning Mode Contrast Enable Back Side Brightness Enable Back Side Contrast Black and White Error Diffusion Advanced Text Enhancement Advanced Text...

Page 58: ...then click Utility Canon imageFORMULA Utility starts 2 Select CANON DR 2020U USB and then click Properties Hint If the scanner does not appear in the list check that the scanner is turned ON and conne...

Page 59: ...must be adjusted before scanning operations begin As a result scanning may not immediately start in situations where the lamp brightness has not been adjusted such as immediately after turning ON the...

Page 60: ...ung out to clean the outside of the scanner and use a clean dry cloth to wipe the scanner dry Cleaning the Feed Path Dust or paper particles in the document feed inlet or inside the feeder can cause s...

Page 61: ...ments become dirty the roller unit and separation pad may be dirty Be sure to clean them regularly Hint The roller unit and separation pad are located inside the feeder cover Be sure to remove the rol...

Page 62: ...se a cloth dampened with water and thoroughly wrung out to wipe the rollers and separation pad clean Attaching the Roller Unit and Separation Pad 1 Attach the separation pad Press the separation pad d...

Page 63: ...tray be careful not to get your fingers caught as this may result in personal injury IMPORTANT The separation pad and roller unit are consumable parts If performance does not improve after cleaning t...

Page 64: ...so that they feed straightly 2 Enable the Deskew scanner driver setting 3 If many pages have been scanned since roller cleaning clean the rollers If documents still feed askew roller replacement or o...

Page 65: ...Multiple scanned images cannot be saved in a single JPEG or BMP file Save the images in either TIFF or PDF format Problem 11 An error message is displayed Solutions Confirm the nature of the error and...

Page 66: ...ore scanning If CapturePerfect cannot open some PDF files Some PDF files created by non Canon programs cannot be opened by CapturePerfect Q A Useful tips Here are some useful tips for scanning documen...

Page 67: ...t images in a scanned image file CapturePerfect includes a function to add or insert pages in scanned image files Refer to the CapturePerfect Operation Guide for details How do I paste OCR results fro...

Page 68: ...the shared folder How can I attach scanned data to an e mail or send it as e mail CaptureOnTouch For Scan First scanning select Attach to E mail on the output method selection screen For selected job...

Page 69: ...it IMPORTANT Remove the document carefully and do not pull with excessive force Should the document tear always be sure to remove any pieces of paper remaining in the scanner 5 Close the feeder cover...

Page 70: ...erfect 3 0 The instructions shown are when you are using the Windows Vista operating system IMPORTANT When uninstalling the software always log on to Windows as an Administrator 1 Click Start and then...

Page 71: ...71 4 Click Yes 5 Click Finish...

Page 72: ...ex Skip blank pages Scanning Modes Black and White Advanced Text Enhancement Advanced Text Enhancement II Error Diffusion 256 level Gray 24 bit Color Smoothing Color Scanning Resolution primary scan l...

Page 73: ...de 4048B001 Separation Pad Product Code 4048B002 For details on replacing the roller unit and separation pad see Cleaning the Roller Unit and Separation Pad on p 61 For further details on replacement...

Page 74: ...74 External Dimensions 17 3 440 mm 2 36 60 mm 1 97 50 mm 15 8 400 mm 16 3 415 mm 9 72 247 mm 7 1 180 mm 5 5 140 mm 5 91 150 mm...

Page 75: ...cument types 20 E Eject tray extension 17 F Feeder 22 Feeder cover 17 Feeding method Business card feeder 20 Feeder 20 Flatbed 20 Flatbed 23 H Handling 12 I Installation location 10 ISIS TWAIN driver...

Page 76: ...34 Other method 40 Registered jobs 39 START button 30 User defined job buttons 35 Scanning glass Feeder 17 Flatbed 17 Scroll keys 18 Sleep mode 22 58 CCFL control 59 Power control 59 Specifications 7...

Page 77: ...THERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HAR...