Canon FAX-JX210, User Manual

Page 1: ...troduction 2 Before Using Your Machine 10 Copying 22 Sending Faxes 23 Receiving Faxes 32 Using TAM Mode JX510P only 42 Printing from Your Computer 53 Settings and Activity Reports 55 Routine Maintenance 62 Troubleshooting 72 Specifications 92 ...

Page 2: ...electronic equipment EEE and batteries and accumulators Improper handling of this type of waste could have a possible impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about the recycling of...

Page 3: ...NERGY STAR Partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for efficiency Trademark Notices z Microsoft is a registered trademark of Microsoft Corporation z Windows is a trademark or registered trademark of Microsoft Corporation in the U S and or other countries z Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U S and or oth...

Page 4: ...earing Documents and Paper Jams In the unlikely event that your machine jams you will need to remove the jammed paper z Setting the Telephone Line Type To use a fax or make a telephone call you need to set the telephone line type setting properly on the machine If you are unsure of your telephone line type contact your telephone company z Receiving to Memory Temporarily AUTO PRINT OFF You can conf...

Page 5: ... the topic of the previous sentence or paragraph default A setting that remains in effect unless you change it document The original sheet s of paper you send receive or copy with your fax menu A list of settings from which you select an item to set up or change A menu has a title which appears on the LCD and buttons Used to select an item in a menu Press to select the next item and press to selec...

Page 6: ... off any dust or dirt collected on the plug and the power outlet If the machine is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulation failure and fire If you hear thunder disconnect the power supply of the machine and refrain from using it Leaving the machine plugged in may cause fire electric shock or damag...

Page 7: ... of flammable solvents alcohol thinners etc on top of the machine If any foreign object metal or liquid fall into the machine unplug the power cord and call for service Do not transport or store the machine on a slant vertically or upside down as the ink may leak and damage the machine FINE Cartridge Ink Cartridge Keep FINE Cartridges Ink Cartridges out of the reach of children In case ink is acci...

Page 8: ...ect the external device line to the B T adapter then connect the B T adapter to the jack Setup Sheet Be sure to read this sheet first This sheet includes instructions for setting up your machine and getting it ready for use User s Guide This guide Read this guide when starting to use the machine After following instructions in your setup sheet we recommend you read this guide to familiarize yourse...

Page 9: ...The machine may not print out properly if you touch it z Do not reattach the protective tape once it has been removed z Handle the removed protective tape carefully to avoid getting your hands dirty or staining surrounding work area Important z Make sure that the FINE Cartridge is installed in the correct position The machine cannot be used unless the FINE Cartridge is installed z If the Cover is ...

Page 10: ... The currently selected language name is displayed in the language itself 5 Press once then press Start Copy Each time you press the display cycles through ENGLISH GERMAN FRENCH ITALIAN SPANISH DUTCH PORTUGUESE NORWEGIAN SWEDISH DANISH FINNISH RUSSIAN CZECH HUNGARIAN POLISH SLOVENE and CHINESE 6 If your desired language is displayed press Stop Reset Setting ends and the fax returns to standby mode...

Page 11: ... Select Language screen appears select a language then click Next z If the Select Your Place of Residence screen appears select your place of residence then click Next z There are two ways of installing the printer driver and On screen Manual Easy Install the items included on the Setup CD ROM are installed automatically Custom Install you can select particular items to install z A message asking ...

Page 12: ...nd Their Functions 1 Document Cover 2 Paper Support 3 Rear Tray 4 ADF 5 Document Guide 6 Paper Guide 7 Handset 8 Operation Panel 9 Cover 10 Holder 11 External Device Jack 12 Telephone Line Jack 13 USB Port 14 Handset Jack 15 Power Cord Connector 1 3 4 5 6 7 8 9 2 10 11 13 14 15 12 ...

Page 13: ...Coded see page 18 9 see page 46 10 Redial see page 27 11 TAM Lamp see page 43 12 TAM see page 43 13 Delete see page 46 14 Play see page 46 15 One Touch Speed Dialing button see page 17 16 Pause see page 27 17 Space see page 13 18 Clear see page 14 19 Hook see page 23 20 Start Copy 21 Directory see page 26 22 Stop Reset 23 Tone see page 13 page 27 24 Numeric buttons see page 13 2 1 3 4 5 6 7 8 9 10...

Page 14: ...ton on the Operation Panel except for ON to restore the display Important z Always turn off the machine before disconnecting the power cord This ensures the FINE Cartridge is covered to prevent it from drying out z If the machine is not used for an extended period of time we recommend making copies or performing FINE Cartridge cleaning about once every month to prevent degradation of the FINE Cart...

Page 15: ...uttons to enter characters z Press repeatedly until the character you want appears z To enter a character that is under the same button as the previous entry 1 Press then press the same numeric button z To enter a space 1 Press or press Space Note After 120 seconds of no operation panel input the fax returns to standby mode and any unregistered changes are lost Button Uppercase Letter Lowercase Le...

Page 16: ... fax make sure it is set for the telephone line type of your telephone system If you are unsure of your telephone line type check with your local telephone company 1 Press Menu 2 Use or to select DATA REGSTRATION then press Start Copy twice The LCD displays DATE TIME 3 Use or to select TEL LINE TYPE then press Start Copy The LCD displays TOUCH TONE 4 Use or to select the telephone line type then p...

Page 17: ...select FAX or TEL to be displayed in front of the number See FAX TEL No MARK on page 56 C Your name D Displays the name of the destination when sending from one touch or coded speed dialing E Page number Entering the Date and Time 1 Press Menu 2 Use or to select DATA REGSTRATION then press Start Copy three times 3 Use the numeric buttons to enter the date and time in 24 hour format then press Star...

Page 18: ...ylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward or back at certain periods of the year You can set your machine to automatically change the time by registering the day and time that daylight saving time summer time begins and ends 1 Press Menu 2 Use or to select DATA REGSTRATION then press Start Copy 3 Use or to sel...

Page 19: ...de Registering One touch Speed Dialing Numbers and Names One touch speed dialing allows you to dial a number by pressing a single button Before you can use one touch speed dialing you must register the receiving number with your fax You can also register the name of the party the name appears on the printout of the ONE TOUCH SPEED DIAL TELEPHONE NO LIST 1 Press Menu 2 Use or to select TEL REGISTRA...

Page 20: ... register the name of the party the name appears on the printout of the CODED SPEED DIAL TELEPHONE NO LIST 1 Press Menu 2 Use or to select TEL REGISTRATION then press Start Copy The LCD displays 1 TOUCH SPD DIAL 3 Use or to select CODED SPEED DIAL then press Start Copy The LCD displays 00 4 Use or to select the two digit code 00 99 under which you want to register the number then press Start Copy ...

Page 21: ...ument Requirements Types of Document You Can Scan Note To delete the name and number registered under the coded speed dialing code press Clear and Start Copy after you perform steps 1 to 4 z Scanned Area The actual area scanned by the fax is shown below z Size You can load documents larger than 105 mm wide and 105 mm long The maximum size of document that can be loaded is 216 mm wide by 400 mm lon...

Page 22: ...d legal size paper in portrait orientation You can use regular copier paper cotton bond paper or typical letterhead Your fax does not require special ink jet paper Always use paper without curls folds staples or damaged edges Look at the label on the package to see if the paper has a preferred side for printing Printable Area The shaded area below shows the printable area of A4 size paper Be sure ...

Page 23: ...ntil you hear a beep adjust the Document Guide to the width of the document z To avoid feeding problems make sure the document meets the document requirements see page 19 Note z For a multipage document the pages are fed one by one from the top of the stack z Wait until all pages of your document have been scanned before starting a new job z Make sure you follow the procedure to load documents int...

Page 24: ...er the number of copies up to 99 using the numeric buttons then press Start Copy To make a correction to the number of copies press Clear and re enter the number To stop copying anytime press Stop Reset If the document does not eject press Start Copy for a few seconds then the fax will feed out the document See Jams in the ADF on page 72 z COPY STANDARD COPY FINE COPY DRAFT 10 pages Note z The num...

Page 25: ... and dial the receiving party s fax number Use one of the dialing methods described in this chapter Note z If paper jams see Troubleshooting on page 72 z You can send up to 20 A4 size 10 legal size pages at a time based on the Canon FAX Standard Chart No 1 standard resolution You cannot add pages while the fax is sending z The fax stores the document temporally in memory when sending a document ho...

Page 26: ...just the contrast your fax uses to send or copy documents according to how light or dark your document is 1 Press Menu 2 Use or to select DATA REGSTRATION then press Start Copy twice The LCD displays DATE TIME Note z If you pressed Hook in step 2 you need to pick up the Handset when a person answers the phone z The fax will beep if the Handset is not hang up properly Make sure the Handset is seate...

Page 27: ... coded speed dialing see page 18 1 Load the document face up into the ADF See Loading Documents and Paper on page 21 You can set the scanning resolution and the contrast see page 24 2 Press the one touch speed dialing button under which the number you wish to fax is registered or Press Coded and enter the appropriate two digit coded speed dialing code The registered name and number appear If you m...

Page 28: ...rst letter of the name of the party you are searching for 4 Press or to display the other names and numbers registered for the button letter group z The names for one touch speed dialing numbers are prefixed with two digits and the names for coded speed dialing numbers are prefixed with an asterisk and two digits z When you reach the last name and number registered for the letter group you will re...

Page 29: ...rily switch to tone dialing 1 Press Hook or lift the Handset 2 Use the numeric buttons to dial the number of the information service 3 When the recorded message of the information service answers press Tone to switch to tone dialing If you pressed Hook in step 1 and wish to talk to the other party lift the Handset 4 Use the numeric buttons to enter the numbers requested by the information service ...

Page 30: ...signal Automatic redialing can be turned off and on The number of redialing attempts and the time interval between attempts can also be adjusted see page 57 If all redialing attempts are unsuccessful the fax will cancel the transmission You can set the fax to print the ERROR TX REPORT to remind you that the transmission was not completed see page 56 When automatic redialing is in use the LCD displ...

Page 31: ...take advantage of lower late night long distance rates offered by some telephone companies The fax can only register one preset sending operation at a time 1 Load the document face up into the ADF See Loading Documents and Paper on page 21 You can set the scanning resolution and contrast see page 24 2 Press Menu 3 Use or to select FAX OPTIONS then press Start Copy 4 Use or to select DELAYED TX the...

Page 32: ... to select DELETE DOCUMENT then press Start Copy 4 Use or to select the transaction number TX RX NO of the document you want to delete then press Start Copy The LCD displays YES NO z If the LCD does not change after you press or this means only one transaction is stored in memory z If you are unsure of the transaction number TX RX NO print the MEMORY LIST see page 40 5 Press to delete the document...

Page 33: ...the ADF See Loading Documents and Paper on page 21 You can set the scanning resolution and contrast see page 24 2 Dial the receiving party s fax numbers as you need You can also press Redial to redial the last number dialed with the numeric buttons 3 Press Start Copy z The fax reads the document into memory and begins sending z To cancel a transmission press Stop Reset during dialing or transmissi...

Page 34: ...see page 35 MANUAL MODE Rings for every call regardless of whether the call is a fax call or a voice call For a fax call you have to manually activate reception of the fax see page 34 ANS MACHINE MODE Receives documents automatically and routes voice calls to the answering machine Connect an answering machine to your fax see page 34 For the JX510P model cancel TAM mode FAX ONLY MODE Answers all ca...

Page 35: ...a voice call TEL RING TIME setting z Set whether the fax switches to receive mode after the ring time set in TEL RING TIME has elapsed DEFAULT ACTION setting 1 Press Menu 2 Use or to select DATA REGSTRATION then press Start Copy The LCD displays USER SETTINGS 3 Use or to select RX SETTINGS then press Start Copy The LCD displays ECM RX 4 Use or to select FAX TEL AUTO SW then press Start Copy The LC...

Page 36: ...dial 25 the remote receiving ID on the extension phone and hang up z The fax begins receiving the document If you hear a slow beep tone Someone is trying to send you a document z Press Start Copy and replace the Handset z If the extension phone is located away from your fax dial 25 the remote receiving ID on the extension phone and hang up z The fax begins receiving the document Receiving Document...

Page 37: ...one other than the triple ring ringing tone The ringing tone depends on your switchboard 1 Press Receive Mode Resolution to select NET SWITCH See Setting the Receive Mode on page 33 The fax returns to standby mode Three short rings short short short at regular intervals Operation for Network Switch System The procedures for using the network switch system are almost the same as when using the fax ...

Page 38: ...ne line When you receive calls however the fax will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the Handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a document Press Start Copy to receive the document If you do not pick up the Handset the fax continues to ring until the other party han...

Page 39: ... then press Start Copy 3 Use or to select USER SETTINGS then press Start Copy 4 Use or to select VOLUME CONTROL then press Start Copy 5 Use or to select CALLING VOLUME then press Start Copy 6 Use or to change the volume then press Start Copy 7 Press Stop Reset Setting ends and the fax returns to standby mode Receiving Documents in Memory While Performing Another Task or When a Problem Occurs If yo...

Page 40: ... call You can also set the fax to reject unwanted calls JX510P only 1 Press Menu 2 Use or to select DATA REGSTRATION then press Start Copy 3 Use or to select CALLER ID then press Start Copy The LCD displays OFF 4 Use or to select ON to enable the CALLER ID feature then press Start Copy To disable the CALLER ID feature use or to select OFF then press Start Copy Press Stop Reset to return to standby...

Page 41: ... you want to reject in REJECTED NUMBER list Follow the steps below z If you set SHOW IN HISTORY to YES or NO TEL REGISTRATION is displayed on the LCD If you want to finish the CALLER ID setting press Stop Reset to return to standby mode If you want to continue to set other CALL REJECTION settings press and then repeat from step 2 again 8 Press Start Copy 9 Use or to select the number of REJECTED N...

Page 42: ...4 Use or to select the transaction number TX RX NO of the document you want to print then press Start Copy The LCD toggles between 1ST PAGE ONLY and YES NO If you are unsure of the transaction number TX RX NO print the MEMORY LIST see page 40 5 Press to print the first page only or press to print all pages of the document The fax prints the document Printing All Unprinted Documents in Memory 1 Pre...

Page 43: ... z If you are unsure of the transaction number TX RX NO print the MEMORY LIST see page 40 5 Press to delete the document If you want to keep the document in memory press 6 To continue deleting other documents in memory repeat the procedure from step 4 To finish press Stop Reset Deleting All Printed Documents from Memory 1 Press Menu 2 Use or to select MEMORY REFERENCE then press Start Copy 3 Use o...

Page 44: ...uing on to steps 4 to 7 4 Use or to select RECORD then press Start Copy The LCD displays LIFT HANDSET 5 Pick up the Handset Press Start Copy and speak into the Handset to record your outgoing message The remaining recording seconds is displayed on the LCD 6 Press Stop Reset when recording is finished The LCD displays REPLACE HANDSET Note You cannot receive documents while you are recording a messa...

Page 45: ...n outgoing message before you can set TAM mode see page 42 z A maximum of 55 messages including telephone messages outgoing message alternative message voice memos Fax Tel message and forwarding message with a total maximum recording time of 30 minutes can be recorded z You can set a maximum recording time of 240 seconds for telephone messages see page 44 z The number of messages or total recordin...

Page 46: ...tart Copy The LCD displays USER SETTINGS 3 Use or to select TAM SETTINGS then press Start Copy The LCD displays MESSAGE LENGTH 4 Use or to select TAM MONITOR then press Start Copy The LCD displays ON 5 Use or to select ON then press Start Copy 6 Press Stop Reset Setting ends and the fax returns to standby mode Note When the recording time is set to 0 the alternative outgoing message is played If a...

Page 47: ...py 6 Press Stop Reset Setting ends and the fax returns to standby mode Recording Voice Memos Use this feature when you are going out and want to leave a message for another member of the family Use the Handset on the fax to record your voice memo Only one voice memo 60 120 or 240 seconds can be recorded If you record a new voice memo when there is already a voice memo recorded the old voice memo w...

Page 48: ...ephone messages will be played back in order from the oldest message recorded If a voice memo has been recorded it will be played back first 1 Press Play The day and time when the telephone message was recorded the number of telephone messages and the number of the message being played ICM No are displayed whenever a message is played Note To play a voice memo carry out step 1 to 3 select PLAY and...

Page 49: ...to set TAM mode You must register a four digit PIN as your password before you can use these features Registering the Password for Remote Control 1 Press Menu 2 Use or to select DATA REGSTRATION then press Start Copy The LCD displays USER SETTINGS 3 Use or to select TAM SETTINGS then press Start Copy The LCD displays MESSAGE LENGTH 4 Use or to select PASSWORD then press Start Copy The LCD displays...

Page 50: ... enter an invalid password you will hear an error tone If you enter two invalid passwords consecutively the call will be disconnected z You should enter a remote command within 20 seconds of entering your password If more than 20 seconds elapse after you enter your password and you do not enter a remote command the call will be disconnected z The remote control features can be used even when the f...

Page 51: ...escription Play ICM Repeat Skip Stop playback Delete Delete all ICM Record voice memo End recording Play voice memo Repeat Stop playback Delete voice memo Record outgoing message End recording Record alternative outgoing message End recording Record forwarding message End recording Record FAX TEL message End recording Play outgoing message Repeat Stop playback Play alternative outgoing message Rep...

Page 52: ...then press Start Copy A maximum of 40 digits can be entered 7 Press Stop Reset Setting ends and the fax returns to standby mode Setting the Number of Redial Times 1 Follow steps 1 to 4 in Setting the Forwarding Number on page 50 2 Use or to select ON then press Start Copy The LCD displays FWD TEL NUMBER 3 Use or to select AUTO REDIAL then press Start Copy The LCD displays ON 4 Use or to select ON ...

Page 53: ... is Received When FWD SETTINGS is set to ON telephone messages recorded when the fax is set to TAM mode will be automatically forwarded to a registered forwarding number 1 A call is received at the forwarding number 2 When you answer the phone you will hear your forwarding message 3 Press while the forwarding message is playing If you have not set a forwarding message press when you hear the tone ...

Page 54: ...he forwarding number is busy or the phone is unattended If forwarding is still not possible after the fax redials the forwarding number the specified number of times the forwarding setting will be temporarily canceled However the fax will dial the forwarding number again when any new telephone messages are received z After any recorded messages have finished playing if you do not enter a remote co...

Page 55: ...all the printer driver to the computer to connect the machine and the computer Refer to your setup sheet or Installing the Printer Driver on page 9 Note z Only plain paper can be used for this machine z Custom sized paper can also be loaded as well as A4 Letter and LGR sized For details refer to the On screen Manual Note For details on the printer driver functions click Help or Instructions to vie...

Page 56: ...XX On screen Manual shortcut icon on the desktop or click Start All Programs or Programs Canon XXX Manual XXX On screen Manual where XXX is your machine s name System Requirements Browser Easy Guide Viewer Note z Microsoft Internet Explorer 6 0 or later must be installed z The On screen Manual may not be displayed properly depending on your operating system or Internet Explorer version We recommen...

Page 57: ...SER SETTINGS REPORT SETTINGS TX SETTINGS RX SETTINGS PRINTER SETTINGS SYSTEM SETTINGS TAM SETTINGS or CALLER ID menu see page 56 4 Press Start Copy to access the settings under the menu you selected 5 See the tables on the following pages see page 56 for guidelines on selecting and registering settings z Use and to scroll through the settings z To register a setting or access a sub setting press S...

Page 58: ... KEYPAD VOLUME Set the volume of the keypad 0 off 1 2 3 HANDSET VOLUME Set the volume of the Handset This setting can be changed during a call with or 1 2 RX CALL LEVEL Set the ring tone STANDARD HIGH TEL LINE TYPE Set the dialing method the fax uses to match the type of phone line you have TOUCH TONE ROTARY PULSE COPY RATIO Set the enlargement and reduction and ratio for copying 100 AS IS 86 70 5...

Page 59: ...ax tone is detected the fax rings to alert you of an incoming call RING START TIME Set the duration that the fax listens for a fax tone before starting to ring 0 to 20 seconds TEL RING TIME Set the length of time the fax will ring to alert you of an incoming call 10 to 60 seconds DEFAULT ACTION Select the action taken after the TEL RING TIME expires DISCONNECT RECEIVE INCOMING RING Set the fax to ...

Page 60: ...egistered under one touch coded speed dialing on your fax WITH SENDER INFO REGISTERED SENDR DATE DISPLAY Set the date format DD MM YYYY YYYY MM DD MM DD YYYY SELECT LANGUAGE Set the language of the LCD messages ENGLISH GERMAN FRENCH ITALIAN SPANISH DUTCH PORTUGUESE NORWEGIAN SWEDISH DANISH FINNISH RUSSIAN CZECH HUNGARIAN POLISH SLOVENE CHINESE TX START SPEED Set the speed at which the fax starts t...

Page 61: ...SECONDS 120 SECONDS 240 SECONDS PASSWORD Set a four digit PIN so that you can access the fax from remote locations 0000 to 9999 TOLL SAVER Set the fax to answer after 2 rings if there are new messages If there are no new messages the fax will answer after 5 rings ON OFF RING COUNT If you set TOLL SAVER to OFF this feature allows you to set the number of times the fax rings 2 to 30 times FWD SETTIN...

Page 62: ...en receiving a call ON OFF CALL REJECTION ANONYMOUS Allows you to reject anonymous calls REJECTION METHOD Select either to be disconnected without notice or to be disconnected after the outgoing message is played ON OFF DISCONNECT PLAY MESSAGE SELECTIVE Allows you to reject calls from specific numbers REJECTED NUMBER 00 09 Set the phone fax numbers to be rejected A maximum of 20 digits can be ente...

Page 63: ...can set the fax to print an activity report only when an error occurs during transmitting See TX REPORT on page 56 RX REPORT Reception Report Normally the fax does not print an activity report for receiving but you can set the fax to print an activity report every time you receive a document See RX REPORT on page 56 You can set the fax to print an activity report only when an error occurs during r...

Page 64: ...u After printing delete unnecessary faxes from the memory For more details see Documents Stored in Memory on page 40 z When Ink is Empty When the ink is almost empty RECOMEND NEW CRT is displayed on the LCD and the Ink Lamp blinks When this occurs it may not be possible to clearly print received faxes from memory When the ink is empty NO INK is displayed on the LCD Replace the FINE Cartridge with ...

Page 65: ...dge showing RECOMEND NEW CRT is low The ink level of the FINE Cartridge showing NO INK is empty You should ensure you have a new FINE Cartridge z When INK VOL UNKNOWN appears on the LCD If you install the FINE Cartridge that was once empty INK VOL UNKNOWN appears in the LCD The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected If you w...

Page 66: ...to standby mode time and receive mode displayed on the LCD Otherwise the Holder may not be in its home position causing the FINE Cartridge to remain uncapped and dry out Caution z Do not try to manually move or stop the Holder z Do not touch the metallic parts or other parts inside the machine Important z Handle FINE Cartridges carefully to avoid staining your clothes or surrounding area z Discard...

Page 67: ... to use new genuine Canon cartridges in order to obtain optimum qualities z Replace the FINE Cartridge promptly Do not leave with the FINE Cartridge removed z When a FINE Cartridge runs out of ink replace the FINE Cartridge with a new one immediately If you replace it with the FINE Cartridge that has previously been removed the machine may not print properly due to clogged FINE Cartridge nozzles F...

Page 68: ... Print Head Cleaning try Print Head Deep Cleaning which is a more powerful cleaning process 1 Press Maintenance Note Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the FINE Cartridge Note z You can clean the print head up to five consecutive times if necessary z After cleaning print the nozzle check pattern to check if cleaning corrected the ...

Page 69: ...lain paper in the Rear Tray 3 Press Maintenance 4 Use or to select ALIGN PRINT HEAD then press Start Copy The machine prints the head alignment sheet 5 Adjust the print head position 1 Check the printed patterns and use or to input the number of the pattern in column A that has the least noticeable streaks Press Start Copy Note z After cleaning print the nozzle check pattern to check if cleaning c...

Page 70: ...ff dirt on the surface with it gently Smooth out wrinkles on the cloth if necessary before cleaning Cleaning Inside of the Machine To prevent ink spots and paper dust from accumulating inside the fax and affecting print quality clean the print area of the fax periodically Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical white streaks Not...

Page 71: ...ress Maintenance 2 Use or to select CS CLEANING 3 Press Start Copy 4 Open the Cover 5 While lifting the Scanning Unit Cover A with the White Sheet B inside exposed clean the components Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth 6 When you are finished close the Cover Be sure to close the Cover until it locks into place Caution Do not...

Page 72: ...atically fed in and then out of the machine Cleaning the Bottom Plate If the printed paper is smudged the inside of the machine may be dirty Periodic cleaning of certain parts on the inside of your machine is recommended to maintain a high standard of printing quality 1 Ensure that the machine is turned on and there is no paper loaded in the Rear Tray 2 Take a sheet of A4 or Letter sized plain pap...

Page 73: ...ned wipe ink off the protrusions using a swab or something similar Caution Always unplug the machine from the power outlet before cleaning the machine If you accidentally switch the machine on while cleaning it you could injure yourself Important Do not touch the transparent film A film cable B or any metal parts B A ...

Page 74: ... document out of the fax z When CHK PRINTER 5100 SEE MANUAL is displayed 1 Check if any paper is jammed If jammed make sure to take out all the jammed paper 2 After taking out jammed paper turn the fax off then turn it back on with ON Jams in the Rear Tray If paper jams in the Rear Tray CLEAR PAPER JAM is displayed on the LCD 1 Gently pull any jammed paper out of the fax as shown then press Stop R...

Page 75: ... in the Rear Tray does not exceed the paper limit mark see page 21 Paper may not be loaded correctly Make sure the paper stack is loaded properly in the Rear Tray and that the Paper Guide is adjusted correctly see your setup sheet or page 21 Cause Action Paper may not be loaded correctly z Make sure the paper stack is loaded properly in the Rear Tray and that the Paper Guide is adjusted correctly ...

Page 76: ...ding again The fax may not be set for the type of telephone line in use pulse tone Make sure the fax is set for the correct telephone line type see page 14 The document may not have been loaded correctly into the ADF z Remove the document stack it if necessary and load it into the ADF correctly see page 21 z Make sure the Cover is closed The one touch speed dialing button or coded speed dialing co...

Page 77: ... the receive mode must be set to FAX ONLY MODE Fax Tel Mode NET SWITCH ANS MACHINE MODE see page 32 or TAM mode must be set see page 42 If you have set ANS MACHINE MODE check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded see page 34 The fax may have a document stored in memory Print out any documents stored in memory see page ...

Page 78: ...rrect remote receiving ID see page 34 Cause Action You may not be using the correct type of paper Make sure you load paper that meets the paper requirements for the fax see page 20 The FINE cartridge print head may need cleaning Clean the FINE cartridge print head if necessary see page 66 The sending fax machine may not be functioning properly The sending fax machine usually determines the quality...

Page 79: ...The telephone lines may be in poor condition or you may have a bad connection Lower the reception speed see RX START SPEED on page 58 The sending fax machine may not be functioning properly Call the sender and have them check that their fax machine is functioning properly Cause Action The FINE Cartridge may need to be replaced Determine if the problem is with the FINE Cartridge and replace if nece...

Page 80: ...fax is set for the correct telephone line type see page 14 Cause Action The telephone line cord may not be plugged in securely Check that the telephone line cord is plugged securely into the fax and into the telephone line jack on your wall Cause Action A mobile phone or cordless phone may be in use near the fax Make sure that mobile phones and cordless phones are not used near the fax Cause Actio...

Page 81: ... computer 7 Make sure that you have no application software running 8 Follow the procedure described in your setup sheet to reinstall the printer driver Installation does not start automatically when the Setup CD ROM is inserted into your computer s disc drive Start the installation following the procedure below 1 Click Start then Computer In Windows XP Click Start then My Computer In Windows 2000...

Page 82: ...se Action Your system environment is not fully compatible with Hi Speed USB If your system environment is not fully compatible with Hi Speed USB the machine will operate at a lower speed provided under USB 1 1 In this case the machine operates properly but printing or scanning speed may slow down due to communication speed Check the following to ensure that your system environment supports Hi Spee...

Page 83: ...age and keeping it on a level surface Printing beyond the recommended printing area If you are printing beyond the recommended printing area of your printing paper the lower edge of the paper may become stained with ink Resize your original document in your application software For details on recommended printing area see Paper Requirements on page 20 Inside of the machine is dirty Perform the Bot...

Page 84: ...securely plugged in to the machine and the computer z If you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details z There could also be a problem with the USB cable Replace the USB cable and try printing ag...

Page 85: ... may stop printing at a line break for a period of time and then resume printing In this case interrupt your print session at a convenient time and turn the machine off for at least 15 minutes Additionally if the machine has been printing graphics or photos with intense colors continuously over a period of time the machine may stop printing to protect the Print Head In this case printing will not ...

Page 86: ...ed in securely Check that the power cord is plugged securely into the fax and into the wall outlet see your setup sheet If the fax is plugged into a power strip make sure the power strip is plugged in and turned on The power cord may not be supplying power Check the power cord by substituting with another Cause Action The FINE Cartridge may need to be replaced Determine if the problem is with the ...

Page 87: ...ls only if a telephone or an extension phone is connected to your fax MEMORY CLEAR REPORT JX210P only If you experience a power failure the documents in the fax memory will be lost As soon as power is restored to the fax it will automatically print out a list of the documents that were stored in the memory at the time of the power failure LCD Messages The following messages are displayed on the LC...

Page 88: ...ause Action The size of the paper in the Rear Tray and that specified in the PAPER SIZE setting are different Load the correct paper size or change the PAPER SIZE setting see page 58 Press Stop Reset Cause Action Movement of the Holder is blocked Clear the paper jam or foreign object that is preventing the Holder from moving then turn off the machine and turn it back on again There may be an obstr...

Page 89: ...Tray Press Stop Reset Cause Action The document is longer than 400 mm Use a copier to make a reduced copy of the document and then send the copy Cause Action The fax is receiving a document using Error Correction Mode ECM ECM receptions may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition see ECM RX on page 57 Caus...

Page 90: ...ephone messages stored in the fax memory see page 46 Cause Action Ink has run out Replace the FINE Cartridge see page 62 Cause Action The outgoing message has not been recorded Record an outgoing message see page 42 Cause Action The one touch speed dialing button or coded speed dialing code you entered has not been registered Register the one touch speed dialing button or coded speed dialing code ...

Page 91: ...try sending again Cause Action When the fax sends or receives a document it assigns it a unique identification number nnnn Write the number down if you will need it later Cause Action Movement of the Holder is blocked Clear the paper jam or foreign object that is preventing the Holder from moving then turn off the machine and turn it back on again There may be an obstruction that is not allowing t...

Page 92: ...ry printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details z There could also be a problem with the USB cable Replace the USB cable and try printing again Printer port setting does not match the computer s interface connecting the machine Make sure that the printer port is configured appropriately in the printer drive...

Page 93: ...lick the General tab and make sure that there is no indication of a problem with the device If a device error is displayed refer to Windows help to resolve the error Cause Action One of the following Windows error messages is displayed outside the printer status monitor If an error message is displayed outside the printer status monitor check the following z Could not spool successfully due to ins...

Page 94: ...ine 7 7 lines mm Recording method Ink Jet printing Paper tray capacity Maximum 11 mm 100 sheets with 75 g m2 paper Paper type Plain cut sheet paper A4 Letter Legal Paper weight 64 g m2 to 105 g m2 Paper thickness 0 09 mm to 0 13 mm Image memory Up to 120 A4 size pages JX510P 1 2 60 A4 size pages JX210P 1 standard resolution Auto dial functions One touch speed dialing Registration for 9 numbers Cod...

Page 95: ...ng System Processor RAM Windows Vista Vista SP1 1 GHz processor 512 MB Windows XP SP2 SP3 300 MHz processor 128 MB Windows 2000 Professional SP4 300 MHz processor 128 MB Browser Internet Explorer 6 0 or later Hard Disk Space 150 MB Note For bundled software installation CD ROM Drive Required Other restrictions SVGA 800 x 600 Additional System Requirements for On Screen Manual Browser Easy Guide Vi...

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Page 98: ...dge Pour obtenir des informations détaillées sur le remplacement d une cartouche FINE FINE Cartridge voir Remplacement d une cartouche FINE FINE Cartridge dans ce guide Raadpleeg Een FINE cartridge FINE Cartridge vervangen in deze handleiding voor meer informatie over het vervangen van een FINE cartridge FINE Cartridge Para obtener más información sobre la sustitución de cartuchos FINE FINE Cartri...