Canon FAX-L380S Series, Service Manual

Page 1: ...Jan 19 2006 Service Manual FAX L380S Series ...

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Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

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Page 7: ...er 1 11 1 4 5 Backup Battery 1 11 Chapter 2 TECHNICAL REFERENCE 2 1 Document Feed and Exposure System 2 1 2 1 1 Overview Configuration 2 1 2 1 1 1 Overview 2 1 2 2 Laser Exposure 2 1 2 2 1 Overview Configuration 2 1 2 2 1 1 Overview 2 1 2 3 Image Formation 2 2 2 3 1 Overview Configuration 2 2 2 3 1 1 Overview 2 2 2 4 Pickup and Feed System 2 3 2 4 1 Overview Configuration 2 3 2 4 1 1 Overview 2 3 ...

Page 8: ... Unit 3 5 3 1 6 SCNT Board 3 6 3 1 6 1 Removing the Cassette 3 6 3 1 6 2 Removing the Left Cover 3 6 3 1 6 3 Removing the Left Cover 3 6 3 1 6 4 Removing the SCNT Board 3 6 3 1 7 DCNT Board 3 7 3 1 7 1 Removing the Cassette 3 7 3 1 7 2 Removing the Left Cover 3 7 3 1 7 3 Removing the Left Cover 3 7 3 1 7 4 Removing the SCNT Unit 3 7 3 1 7 5 Removing the DCNT Board 3 8 3 1 8 Power Supply PCB 3 8 3 ...

Page 9: ... 12 2 Removing the Right Cover 3 18 3 1 12 3 Removing the Right Cover 3 19 3 1 12 4 Removing the Left Cover 3 19 3 1 12 5 Removing the Left Cover 3 19 3 1 12 6 Removing the Cassette Rear Cover 3 20 3 1 12 7 Removing the Rear Cover 3 20 3 1 12 8 Removing the Rear Cover 3 20 3 1 12 9 Removing the SCNT Unit 3 20 3 1 12 10 Removing the Power Supply Shield Plate 3 21 3 1 12 11 Removing the Paper Delive...

Page 10: ... 33 3 3 1 8 Removing the Rear Cover 3 33 3 3 1 9 Removing the SCNT Unit 3 33 3 3 1 10 Removing the Read Unit 3 34 3 3 1 11 Removing the Laser Scanner Unit 3 34 3 4 IMAGE FORMATION SYSTEM 3 34 3 4 1 Transfer Charging Roller 3 34 3 4 1 1 Removing the Transfer Charging Roller 3 34 3 5 PICKUP AND FEEDING SYSTEM 3 34 3 5 1 Cassette Pickup Roller 3 34 3 5 1 1 Removing the Cassette 3 34 3 5 1 2 Removing ...

Page 11: ...the Rear Cover 3 45 3 5 5 9 Removing the SCNT Unit 3 46 3 5 5 10 Removing the Gear Unit 3 46 3 5 5 11 Removing the Tooth Missing Gear 3 46 3 5 5 12 Removing the Power Supply Shield Plate 3 46 3 5 5 13 Removing the Power Supply Assembly 3 47 3 5 5 14 Removing the Manual Pickup Solenoid 3 47 3 5 6 Main Motor 3 47 3 5 6 1 Removing the Cassette 3 47 3 5 6 2 Removing the Right Cover 3 47 3 5 6 3 Removi...

Page 12: ...aced Parts 4 1 4 1 1 Periodic Replacement Parts 4 1 4 2 Consumables 4 1 4 2 1 Consumable 4 1 4 3 Periodical Service 4 1 4 3 1 Periodic Service 4 1 4 4 Cleaning 4 1 4 4 1 Items Requiring Cleaning 4 1 4 4 2 Cleaning Method external covers 4 2 4 4 3 Cleaning Method scanning unit 4 2 4 4 4 Cleaning Method printer unit 4 2 4 4 5 Cleaning Method printer unit 4 3 4 5 Lubrications 4 4 4 5 1 Areas Requirin...

Page 13: ...20 5 5 4 Menu Switch Settings MENU 5 21 5 5 4 1 2 MENU 5 21 5 5 5 Numeric Parameter Settings NUMERIC Param 5 21 5 5 5 1 3 NUMERIC Param 5 21 5 5 6 Counter Indication COUNTER 5 22 5 5 6 1 9 COUNTER 5 22 5 5 7 Report Output REPORT 5 22 5 5 7 1 10 SERVICE REPORT 5 22 5 5 7 2 Report Output Automatically 5 28 5 5 8 Data Initialization Mode CLEAR 5 28 5 5 8 1 12 CLEAR 5 28 5 5 9 ROM Management ROM 5 28 ...

Page 14: ...Contents ...

Page 15: ...Chapter 1 PRODUCT DESCRIPTION ...

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Page 17: ...ning Range Transmission 1 5 1 2 4 Printing Range Reception 1 5 1 2 5 Printing Range Printer 1 6 1 2 6 System Requirements for Printer Driver 1 7 1 3 Names of Parts 1 7 1 3 1 External View 1 7 1 3 2 External View 1 8 1 3 3 Operation panel 1 9 1 4 Safety 1 10 1 4 1 Safety of Laser Light 1 10 1 4 2 Handling the Laser Unit 1 10 1 4 3 Handling the Laser Unit 1 10 1 4 4 Safety of Toner 1 11 1 4 5 Backup...

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Page 19: ...200 dpi equivalent x 600 dpi Print speed A4 approx 18 sheets min Print speed LTR approx 19 sheets min Warm up Time 1 sec room tenperature 20 deg C First Print Time approx 19 sec copy Cassette paper size A4 B5 A5 Letter Legal Executive Envelope DL ISO C5 COM10 MONARCH Multi purpose paper size A4 B5 A5 Letter Legal Executive Envelope DL ISO C5 COM10 MONARCH User definable paper width 76 to 216 mm le...

Page 20: ...nsmission None Relay broadcast transmission None Polling transmission Yes Dual access Maximum reservations 20 FAX TEL switching Yes Method CNG detection Message None Pseudo CI Yes Answering machine connection Yes Method Telephone answering priority type Remote reception Yes Method ID call tone Confidential reception None Polling reception Yes Memory reception approx 510 sheets Canon FAX standard c...

Page 21: ...5 COM10 MONARCH User definable paper width 76 to 216 mm length 127 to 356 mm Cassette paper type Plain paper Multi purpose paper type Plain paper Transparency Plain paper L Heavy paper Heavy paper H Cassette capacity Plain paper 64 75 80 g m2 approx 500 sheets Multi purpose capacity 1 sheet Continuous reproduction 99 sheets Energy save mode Yes Operating environment Temperature range 10 to 32 5 de...

Page 22: ...ne System data backup Backup contents dial registration data user data service data activity management reoprt Backup IC 128 Kbyte SRAM Backup battery Lithium battery Battery life approx 5 years Image data backup Backup contents memory reception memory transmission broadcast transmission delayed transmission polling transmission image data Backup IC 16 Mbyte DRAM Backup battery Rechargeable capaci...

Page 23: ... 1 sheet Envelope Approx 10 sheets 1 sheet 1 Document leading edge 6 Effective scanning length 2 Left margin 7 Bottom margin 3 Effective scanning width 8 Scanning drop out range 4 Right margin 9 Scanning range 5 Top margin 10 Document trailing edge Item A4 Letter Legal Effective scanning width 208 1 0 1 0 mm 214 1 0 1 0 mm 214 1 0 1 0 mm Effective scanning length Book 293 4 0 4 0 mm 275 4 0 4 0 mm...

Page 24: ...0 2 0 mm 212 2 0 2 0 mm Effective printing length 289 3 0 3 0 mm 271 4 3 0 3 0 mm 347 6 3 0 3 0 mm Left margin 2 0 2 0 2 0 mm 2 0 2 0 2 0 mm 2 0 2 0 2 0 mm Right margin 2 0 3 0 2 0 mm 2 0 3 0 2 0 mm 2 0 3 0 2 0 mm Top margin 4 0 2 0 2 0 mm 4 0 2 0 2 0 mm 4 0 2 0 2 0 mm Bottom margin 6 0 7 0 4 0 mm 6 0 7 0 4 0 mm 6 0 7 0 4 0 mm 1 Paper leading edge 6 Effective printing length 2 Left margin 7 Bottom...

Page 25: ...4673 FAX L380S Front View F 1 4 T 1 10 Item A4 Letter Legal Effective printing width 200 mm 206 mm 206 mm Effective printing length 287 mm 269 mm 346 mm Left margin 5 0 mm 5 0 mm 5 0 mm Right margin 5 0 mm 5 0 mm 5 0 mm Top margin 5 0 mm 5 0 mm 5 0 mm Bottom margin 5 0 mm 5 0 mm 5 0 mm OS CPU RAM Available Free Disk Space Windows 98 Intel Pentium 90 MHz or greater 32 MB or greater 100 MB or greate...

Page 26: ... USB port 5 Face up cover 2 Handset jack 6 Power socket 3 Extension phone jack 7 Extension cover 4 Telephone line jack 1 Document feeder tray 6 Output tray 2 ADF Automatic Document Feeder 7 Front Printer cover 3 Document output tray 8 Multi purpose feeder 4 Slide guides 9 Cassette 5 Operation panel 1 2 5 6 7 3 4 1 2 3 4 5 6 7 8 9 ...

Page 27: ... display 15 Cursor buttons 4 COPY button 16 OK button 5 FAX button 17 Start button 6 Alarm indicator 18 Hook button 7 System Monitor button 19 Directory button 8 Energy Saver button 20 Coded Dial button 9 Numeric buttons 21 Redial Pause button 10 Tone button 22 One Touch Speed Dial buttons 11 Enlarge Reduce button 23 One Touch Speed Dial panel 12 Exposure button 1 2 3 4 5 6 3 01 02 03 04 08 07 06 ...

Page 28: ...damaged Never attempt to disassemble the laser scanner unit It is not designed for servicing in the field The covers around the laser scanner unit are identified by the following label 1 F 1 10 1 4 3 Handling the Laser Unit 0011 6390 FAX L390 The laser scanner unit emits invisible laser light inside it If exposed to laser light the human eye can irreparably be damaged Never attempt to disassemble ...

Page 29: ...m or hot water which will cause the toner to jell permanently fusing it with the fibers of the clothes 3 Do not bring toner into contact with vinyl material They are likely to react with each other 1 4 5 Backup Battery 0012 5205 FAX L390 FAX L380S The machine s SCNT PCB are equipped with a lithium battery 1 pc each serving as a backup source of power in the event of a power shortage or when the po...

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Page 31: ...Chapter 2 TECHNICAL REFERENCE ...

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Page 33: ...livery Delay Jam 2 5 2 4 2 3 Stationary Jams 2 5 2 4 2 3 1 Pickup Stationary Jam 2 5 2 4 2 3 2 Delivery Stationary Jam 2 5 2 4 2 4 Other Jams 2 5 2 4 2 4 1 Wrap Jam 2 5 2 4 2 4 2 Initial Jam 2 5 2 4 2 4 3 Cover Open Jam 2 5 2 5 Fixing Unit 2 5 2 5 1 Overview Configuration 2 5 2 5 1 1 Overview 2 5 2 5 2 Protection Function 2 6 2 5 2 1 Protective Mechanisms 2 6 2 5 2 2 Detecting a Fault in the Fixin...

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Page 35: ...oller documents and separation guide After that the feed roller feeds the document onto the reading area and the contact sensor reads out image data of the document then the delivery roller delivers it to the output tray The document feed motor drives the various rollers of the ADF 2 2 Laser Exposure 2 2 1 Overview Configuration 2 2 1 1 Overview 0011 4683 FAX L390 FAX L380S F 2 2 1 Document pass 7...

Page 36: ...enerated It however does not identify a BD error under the following condition the door is identified as being open within 0 2 sec after detection of a BD error a BD fault or a scanner fault is detected after a BD error has been identified The laser scanner unit contains parts that cannot be adjusted in the field Do not attempt to disassemble the laser scanner unit 2 3 Image Formation 2 3 1 Overvi...

Page 37: ... moved along the feed guide of the cover and is delivered face down at the top of the machine by the work of the face down delivery roller Pickup and Feed Operation from the manual feed section When paper is inserted into the pickup assembly the manual feed paper sensor detects the presence of paper and the machine uses the feed roller to pick and hold the leading edge of the paper When printing s...

Page 38: ... the feed roller so that the paper will not move forward until the laser scanner and the fixing unit become ready for operation When the laser scanner and the fixing unit become ready for operation the machine turns off the manual feed pickup solenoid to rotate the feed roller thus moving the paper forward the operation thereafter is identical to the operation used for pickup from the cassette 2 4...

Page 39: ... 2 3 2 Delivery Stationary Jam 0011 4694 FAX L390 FAX L380S The machine moves to a delivery stationary jam sequence if it does not detect a wrap jam The machine identifies a delivery stationary jam if the delivery sensor does not detect the trailing edge of paper for 1 715 sec after the top sensor has detected the trailing edge of paper 2 4 2 4 Other Jams 2 4 2 4 1 Wrap Jam 0011 4695 FAX L390 FAX ...

Page 40: ...ore the CPU causes the fixing heater drive signal to go Low and turns off the photo triac couple thus cutting off the power to the fixing heater 2 Protective Mechanism by the Fixing Heater Safety Circuit The fixing heater safety circuit monitors the voltage of the fixing heater temperature detection signal from the main thermistor and the sub thermistor at all times If the fixing temperature appre...

Page 41: ... other words the image data will be deleted if the backup time ends Be sure to print image data in advance when you turn off the power for a long time 2 6 1 1 2 Backed up by Capacitor 0011 4703 FAX L390 FAX L380S Image data stored in the DRAM on the SCNT board are backed up for approx 1 hours by the capacitor C2 Data backed up by capacitor Image data stored in the DRAM T 2 7 Memo Memory clear list...

Page 42: ...d image quality sharpness etc FAX SETTINGS User tel no unit name etc ADD REGSTRATION One touch speed dial coded speed dial etc PRINTER SETTINGS Preset print qty error time out etc TIMER SETTINGS Date time setting energy saver etc PRINT LISTS User data speed dial list etc Item Description 1 SSSW Error management echo counter measures etc 2 MENU NL equalizer transmission level etc 3 NUMERIC Param RT...

Page 43: ...ked up data will be erased and there will be nothing to print out When you turn the power on after replacing the lithium battery DATA ERROR PRESS OK KEY will be displayed When you press the OK button with DATA ERROR PRESS OK KEY displayed the user and service data in SRAM will be initialized to their original factory settings 2 6 1 2 Energy Saving Function 2 6 1 2 1 Overview 0011 4706 FAX L390 FAX...

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Page 45: ...Chapter 3 DISASSEMBLY AND ASSEMBLY ...

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Page 47: ...3 1 5 4 Removing the Operation Unit 3 5 3 1 6 SCNT Board 3 6 3 1 6 1 Removing the Cassette 3 6 3 1 6 2 Removing the Left Cover 3 6 3 1 6 3 Removing the Left Cover 3 6 3 1 6 4 Removing the SCNT Board 3 6 3 1 7 DCNT Board 3 7 3 1 7 1 Removing the Cassette 3 7 3 1 7 2 Removing the Left Cover 3 7 3 1 7 3 Removing the Left Cover 3 7 3 1 7 4 Removing the SCNT Unit 3 7 3 1 7 5 Removing the DCNT Board 3 8...

Page 48: ...3 18 3 1 11 12 Removing the Top Sensor 3 18 3 1 12 Paper Delivery Sensor 3 18 3 1 12 1 Removing the Cassette 3 18 3 1 12 2 Removing the Right Cover 3 18 3 1 12 3 Removing the Right Cover 3 19 3 1 12 4 Removing the Left Cover 3 19 3 1 12 5 Removing the Left Cover 3 19 3 1 12 6 Removing the Cassette Rear Cover 3 20 3 1 12 7 Removing the Rear Cover 3 20 3 1 12 8 Removing the Rear Cover 3 20 3 1 12 9 ...

Page 49: ...r 3 32 3 3 1 5 Removing the Left Cover 3 32 3 3 1 6 Removing the Cassette Rear Cover 3 33 3 3 1 7 Removing the Rear Cover 3 33 3 3 1 8 Removing the Rear Cover 3 33 3 3 1 9 Removing the SCNT Unit 3 33 3 3 1 10 Removing the Read Unit 3 34 3 3 1 11 Removing the Laser Scanner Unit 3 34 3 4 IMAGE FORMATION SYSTEM 3 34 3 4 1 Transfer Charging Roller 3 34 3 4 1 1 Removing the Transfer Charging Roller 3 3...

Page 50: ...oving the Left Cover 3 45 3 5 5 6 Removing the Cassette Rear Cover 3 45 3 5 5 7 Removing the Rear Cover 3 45 3 5 5 8 Removing the Rear Cover 3 45 3 5 5 9 Removing the SCNT Unit 3 46 3 5 5 10 Removing the Gear Unit 3 46 3 5 5 11 Removing the Tooth Missing Gear 3 46 3 5 5 12 Removing the Power Supply Shield Plate 3 46 3 5 5 13 Removing the Power Supply Assembly 3 47 3 5 5 14 Removing the Manual Pick...

Page 51: ...ng Pressure Roller 3 54 3 6 2 1 Removing the Cassette 3 54 3 6 2 2 Removing the Right Cover 3 54 3 6 2 3 Removing the Right Cover 3 55 3 6 2 4 Removing the Left Cover 3 55 3 6 2 5 Removing the Left Cover 3 56 3 6 2 6 Removing the Cassette Rear Cover 3 56 3 6 2 7 Removing the Rear Cover 3 56 3 6 2 8 Removing the Rear Cover 3 56 3 6 2 9 Removing the SCNT Unit 3 56 3 6 2 10 Removing the Read Unit 3 5...

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Page 53: ...ssette by holding the cassette handle 3 1 2 2 Removing the Right Cover 0011 4710 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 2 2 Remove the two screws 1 on the back side F 3 3 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 4 3 1 2 3 Removing the Right Cover 0011 6151 FAX L390 1 Open the front cover 1 and remove the two s...

Page 54: ...on the back side F 3 12 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 13 3 1 2 6 Removing the Cassette Rear Cover 0011 6153 FAX L390 1 Remove the two screws 1 to remove the cassette rear cover 2 F 3 14 3 1 2 7 Removing the Rear Cover 0011 4712 FAX L380S 1 Opening the face up cover 1 and then lower the fixing pressure release levers 2 on both sides and release t...

Page 55: ...g the cassette handle 3 1 3 2 Removing the Right Cover 0011 4714 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 17 2 Remove the two screws 1 on the back side F 3 18 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 19 3 1 3 3 Removing the Right Cover 0011 6155 FAX L390 1 Open the front cover 1 and remove the two screws 2 on th...

Page 56: ...ove the left cover 2 F 3 25 3 1 4 3 Removing the Left Cover 0011 6156 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 26 2 Remove the two screws 1 on the back side F 3 27 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 28 3 1 5 Operation Panel Unit 3 1 5 1 Removing the Cassette 0011 4717 FAX L390 FAX L380S 1 Remove the cassette...

Page 57: ... cover 2 F 3 34 3 1 5 4 Removing the Operation Unit 0011 4719 FAX L390 FAX L380S 1 Disengage the two claws 1 and remove the rear cover from the operation panel 2 F 3 35 2 Slightly open the operation panel unit 1 and detach the strap 2 3 Open the operation panel unit and remove the two screws 3 Care should be taken when removing the screws so that the operation unit does not fall down from the uppe...

Page 58: ...on panel As you disengage the claw 1 remove the left cover 2 F 3 40 3 1 6 3 Removing the Left Cover 0011 6228 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 41 2 Remove the two screws 1 on the back side F 3 42 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 43 3 1 6 4 Removing the SCNT Board 0011 6232 FAX L390 FAX L380S 1 Remo...

Page 59: ...move the left cover 2 F 3 47 3 1 7 3 Removing the Left Cover 0011 6233 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 48 2 Remove the two screws 1 on the back side F 3 49 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 50 3 1 7 4 Removing the SCNT Unit 0011 6236 FAX L390 FAX L380S 1 Remove the flat cable 1 on the SCNT board As...

Page 60: ...PCB 3 1 8 1 Removing the Cassette 0011 4728 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 1 8 2 Removing the Right Cover 0011 4729 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 55 2 Remove the two screws 1 on the back side F 3 56 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 57 3 1 8 3 Removing...

Page 61: ...en the operation panel As you disengage the claw 1 remove the left cover 2 F 3 63 3 1 8 5 Removing the Left Cover 0011 6238 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 64 2 Remove the two screws 1 on the back side F 3 65 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 66 3 1 8 6 Removing the Cassette Rear Cover 0011 6240 FA...

Page 62: ... cover 4 as you pull it toward you F 3 69 3 1 8 9 Removing the SCNT Unit 0011 6242 FAX L390 FAX L380S 1 Remove the flat cable 1 on the SCNT board As you disengage the claw 2 remove the motor cover 3 F 3 70 2 Remove the four connectors 1 and the flat cable 2 3 Remove the five screws 3 and the SCNT unit 4 F 3 71 3 1 8 10 Removing the Power Supply Shield Plate 0011 4733 FAX L390 FAX L380S 1 Remove th...

Page 63: ...pply PCB 3 1 9 1 Removing the Cassette 0011 4736 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 1 9 2 Removing the Right Cover 0011 4737 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 76 2 Remove the two screws 1 on the back side F 3 77 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 78 3 1 9 3 Rem...

Page 64: ...en the operation panel As you disengage the claw 1 remove the left cover 2 F 3 84 3 1 9 5 Removing the Left Cover 0011 6245 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 85 2 Remove the two screws 1 on the back side F 3 86 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 87 3 1 9 6 Removing the Cassette Rear Cover 0011 6247 FA...

Page 65: ... cover 4 as you pull it toward you F 3 90 3 1 9 9 Removing the SCNT Unit 0011 6248 FAX L390 FAX L380S 1 Remove the flat cable 1 on the SCNT board As you disengage the claw 2 remove the motor cover 3 F 3 91 2 Remove the four connectors 1 and the flat cable 2 3 Remove the five screws 3 and the SCNT unit 4 F 3 92 3 1 9 10 Removing the Power Supply Shield Plate 0011 4741 FAX L390 FAX L380S 1 Remove th...

Page 66: ... 3 1 10 1 Removing the Cassette 0011 4744 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 1 10 2 Removing the Left Cover 0011 4745 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 97 2 Remove the two screws 1 on the back side F 3 98 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 99 3 1 10 3 Removing t...

Page 67: ... the upper document guide 2 5 Remove the connector 3 and flat cable 4 and detach the operation unit F 3 105 3 1 10 5 Removing the Document Sensor Unit 0011 4747 FAX L390 FAX L380S 1 Remove the screw 1 and detach the document sensor unit 2 with its holder attached Care should be taken on the cable at this time 2 Remove the connector 3 and detach the document sensor unit while releasing the holder s...

Page 68: ...n the operation panel As you disengage the claw 1 remove the right cover 2 F 3 112 3 1 11 4 Removing the Left Cover 0011 4750 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 113 2 Remove the two screws 1 on the back side F 3 114 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 115 3 1 11 5 Removing the Left Cover 0011 6251 FAX ...

Page 69: ...e pressure 2 Remove four screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 120 3 1 11 8 Removing the Rear Cover 0011 6253 FAX L390 1 Opening the face up cover 1 and then lower the fixing pressure release levers 2 on both sides and release the pressure 2 Remove four screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 121 3 1 11 9 Removing the SCNT Unit 0011 6254 FAX L390...

Page 70: ...4755 FAX L390 FAX L380S 1 Place the main unit down on its front face so that the interior of the main unit is easily visible 2 Remove the connector 1 on the DCNT board and take the cable off the cable guide The external cover is omitted from the illustration 3 Remove the screw 2 and remove the top sensor 3 F 3 127 3 1 12 Paper Delivery Sensor 3 1 12 1 Removing the Cassette 0011 6257 FAX L390 FAX L...

Page 71: ...cover 2 F 3 133 3 1 12 4 Removing the Left Cover 0011 6303 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 134 2 Remove the two screws 1 on the back side F 3 135 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 136 3 1 12 5 Removing the Left Cover 0011 6309 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the fr...

Page 72: ...r screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 141 3 1 12 8 Removing the Rear Cover 0011 6311 FAX L390 1 Opening the face up cover 1 and then lower the fixing pressure release levers 2 on both sides and release the pressure 2 Remove four screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 142 3 1 12 9 Removing the SCNT Unit 0011 6312 FAX L390 FAX L380S 1 Remove the...

Page 73: ...sensor 3 F 3 146 3 1 13 Paper Full Sensor 3 1 13 1 Removing the Cassette 0011 4756 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 1 13 2 Removing the Right Cover 0011 4757 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 147 2 Remove the two screws 1 on the back side F 3 148 3 Open the operation panel As you disengage the claw 1 remove...

Page 74: ...en the operation panel As you disengage the claw 1 remove the left cover 2 F 3 155 3 1 13 5 Removing the Left Cover 0011 6314 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 156 2 Remove the two screws 1 on the back side F 3 157 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 158 3 1 13 6 Removing the Cassette Rear Cover 0011 6...

Page 75: ...Remove the rear cover 4 as you pull it toward you F 3 161 3 1 13 9 Removing the SCNT Unit 0011 6317 FAX L390 FAX L380S 1 Remove the flat cable 1 on the SCNT board As you disengage the claw 2 remove the motor cover 3 F 3 162 2 Remove the four connectors 1 and the flat cable 2 3 Remove the five screws 3 and the SCNT unit 4 F 3 163 3 1 13 10 Removing the Read Unit 0011 4761 FAX L390 FAX L380S 1 Take ...

Page 76: ...Remove the cassette by holding the cassette handle 3 1 14 2 Removing the Left Cover 0011 4764 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 167 2 Remove the two screws 1 on the back side F 3 168 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 169 3 1 14 3 Removing the Left Cover 0011 6318 FAX L390 1 Open the front cover 1 an...

Page 77: ... guide 2 Remove the screw 2 and remove the switch cover 3 F 3 175 3 Remove the connector 1 on the DCNT board The external cover is omitted from the illustration 4 Remove the screw 2 and remove the toner sensor 3 F 3 176 3 2 Document Feed Exposure System 3 2 1 Contact Sensor 3 2 1 1 Removing the Cassette 0011 4767 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 2 1 2 Remov...

Page 78: ...n the operation panel As you disengage the claw 1 remove the right cover 2 F 3 182 3 2 1 4 Removing the Left Cover 0011 4769 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 183 2 Remove the two screws 1 on the back side F 3 184 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 185 3 2 1 5 Removing the Left Cover 0011 6321 FAX L3...

Page 79: ...moving the Document Guide Unit 0011 4771 FAX L390 FAX L380S 1 Slightly open the operation panel unit 1 and detach the stopper 2 2 Open the operation panel unit and remove the four screws 3 detach the document guide unit 4 while keeping it slack F 3 191 3 2 1 8 Removing the Contact Sensor 0011 4772 FAX L390 FAX L380S 1 Remove the screw 1 and slightly lift the contact sensor 2 1 Remove the screw 1 A...

Page 80: ...e operation panel As you disengage the claw 1 remove the right cover 2 F 3 196 3 2 2 3 Removing the Right Cover 0011 6323 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 197 2 Remove the two screws 1 on the back side F 3 198 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 199 3 2 2 4 Removing the Left Cover 0011 4775 FAX L380S...

Page 81: ...2 F 3 205 3 2 2 6 Removing the SCNT Unit 0011 6325 FAX L390 FAX L380S 1 Remove the flat cable 1 on the SCNT board As you disengage the claw 2 remove the motor cover 3 F 3 206 2 Remove the four connectors 1 and the flat cable 2 3 Remove the five screws 3 and the SCNT unit 4 F 3 207 3 2 2 7 Removing the Document Guide Unit 0011 4777 FAX L390 FAX L380S 1 Slightly open the operation panel unit 1 and d...

Page 82: ...0011 4779 FAX L390 FAX L380S 1 Remove the two screws 1 and detach the document separation roller unit 2 while sliding it to the right F 3 211 3 2 3 Document Feed Motor 3 2 3 1 Removing the Cassette 0011 4780 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 2 3 2 Removing the Left Cover 0011 4781 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front si...

Page 83: ... releasing the claw 2 F 3 218 2 Remove the connector 1 3 Remove the two screws 2 and remove the document feed motor 3 F 3 219 3 3 LASER EXPOSURE SYSTEM 3 3 1 Laser Scanner Unit 3 3 1 1 Removing the Cassette 0011 4783 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 3 1 2 Removing the Right Cover 0011 4784 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on th...

Page 84: ...er 2 F 3 225 3 3 1 4 Removing the Left Cover 0011 4785 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 226 2 Remove the two screws 1 on the back side F 3 227 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 228 3 3 1 5 Removing the Left Cover 0011 6328 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front s...

Page 85: ...r screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 233 3 3 1 8 Removing the Rear Cover 0011 6330 FAX L390 1 Opening the face up cover 1 and then lower the fixing pressure release levers 2 on both sides and release the pressure 2 Remove four screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 234 3 3 1 9 Removing the SCNT Unit 0011 6331 FAX L390 FAX L380S 1 Remove the f...

Page 86: ...e the four screws 3 to remove the laser scanner unit 4 Ensure that the grounding plate 5 does not get lost F 3 239 3 4 IMAGE FORMATION SYSTEM 3 4 1 Transfer Charging Roller 3 4 1 1 Removing the Transfer Charging Roller 0011 4790 FAX L390 FAX L380S 1 Open the front cover 2 Hold the two claws 1 on the right side of the roller lifting them up 3 Slide the transfer charging roller 2 by sliding it to th...

Page 87: ...ove the two screws 1 on the back side F 3 245 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 246 3 5 1 4 Removing the Gear Unit 0011 4793 FAX L390 FAX L380S 1 Remove the two screws 1 and detach the drive plate small 2 F 3 247 2 Remove the two gears 1 3 As you disengage the claw detach the gear unit 2 F 3 248 3 5 1 5 Removing the Tooth Missing Gear 0011 4794 FAX...

Page 88: ... 1 Removing the Cassette 0011 4796 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 5 2 2 Removing the Right Cover 0011 4797 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 252 2 Remove the two screws 1 on the back side F 3 253 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 254 3 5 2 3 Removing the R...

Page 89: ...er 0011 6334 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 261 2 Remove the two screws 1 on the back side F 3 262 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 263 3 5 2 6 Removing the Cassette Rear Cover 0011 6335 FAX L390 1 Remove the two screws 1 to remove the cassette rear cover 2 F 3 264 3 5 2 7 Removing the Rear Cover...

Page 90: ... As you disengage the claw 2 remove the motor cover 3 F 3 267 2 Remove the four connectors 1 and the flat cable 2 3 Remove the five screws 3 and the SCNT unit 4 F 3 268 3 5 2 10 Removing the Power Supply Shield Plate 0011 4801 FAX L390 FAX L380S 1 Remove the five screws 1 to remove the power supply shield plate 2 F 3 269 3 5 2 11 Removing the Power Supply Assembly 0011 4803 FAX L390 FAX L380S 1 Re...

Page 91: ...ve the shafts 1 on both sides of the lifting plate Remove the lifting plate 3 while watching the lifting plate spring 2 carefully F 3 273 2 Remove the two claws 1 on both sides of the cassette separation pad and lift it up while watching the lifting plate spring 2 carefully Ensure that the separation pad spring does not get lost 3 Remove both the plate and the cassette separation pad 3 by sliding ...

Page 92: ...the front cover F 3 279 3 5 4 3 Removing the Right Cover 0011 4809 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 280 2 Remove the two screws 1 on the back side F 3 281 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 282 3 5 4 4 Removing the Right Cover 0011 6339 FAX L390 1 Open the front cover 1 and remove the two screws 2 ...

Page 93: ...er 0011 6340 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 289 2 Remove the two screws 1 on the back side F 3 290 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 291 3 5 4 7 Removing the Cassette Rear Cover 0011 6341 FAX L390 1 Remove the two screws 1 to remove the cassette rear cover 2 F 3 292 3 5 4 8 Removing the Rear Cover...

Page 94: ...sengage the claw 2 remove the motor cover 3 F 3 295 2 Remove the four connectors 1 and the flat cable 2 3 Remove the five screws 3 and the SCNT unit 4 F 3 296 3 5 4 11 Removing the DCNT Board 0011 4813 FAX L390 FAX L380S 1 Take the flat cable 1 off the cable guide 2 Remove the screw 2 and remove the switch cover 3 F 3 297 3 Remove the seven connectors 1 and the two flat cables 2 4 Free the cable f...

Page 95: ...rews 1 As you disengage the two claws 2 remove the cartridge guide 3 F 3 303 3 5 4 15 Removing the Manual Stay 0011 4817 FAX L390 FAX L380S 1 Release the lower claw 2 of the solenoid cover 1 and remove the solenoid cover 2 Remove the three screws 3 Detach the sensor flag 4 and remove the manual stay 5 F 3 304 3 5 4 16 Removing the Paper Feed Guide 0011 4818 FAX L390 FAX L380S 1 Remove the screw 1 ...

Page 96: ...en the operation panel As you disengage the claw 1 remove the right cover 2 F 3 309 3 5 5 3 Removing the Right Cover 0011 6344 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 310 2 Remove the two screws 1 on the back side F 3 311 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 312 3 5 5 4 Removing the Left Cover 0011 4822 FAX ...

Page 97: ...011 6346 FAX L390 1 Remove the two screws 1 to remove the cassette rear cover 2 F 3 319 3 5 5 7 Removing the Rear Cover 0011 4823 FAX L380S 1 Opening the face up cover 1 and then lower the fixing pressure release levers 2 on both sides and release the pressure 2 Remove four screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 320 3 5 5 8 Removing the Rear Cover 0011 6347 FAX L390 1 Ope...

Page 98: ...move the two screws 1 and detach the drive plate small 2 F 3 324 2 Remove the two gears 1 3 As you disengage the claw detach the gear unit 2 F 3 325 3 5 5 11 Removing the Tooth Missing Gear 0011 4826 FAX L390 FAX L380S 1 Remove the two screws 1 and detach the gear support 2 F 3 326 2 Remove the spring 1 3 As you disengage the claw detach the tooth missing gear 2 F 3 327 3 5 5 12 Removing the Power...

Page 99: ...f the main unit is easily visible 2 Remove the cable 1 from the cable guide 3 Remove the screw 2 to remove the manual pickup solenoid 3 F 3 331 3 5 6 Main Motor 3 5 6 1 Removing the Cassette 0011 4830 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 5 6 2 Removing the Right Cover 0011 4831 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3...

Page 100: ... screws 2 on the front side F 3 338 2 Remove the two screws 1 on the back side F 3 339 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 340 3 5 6 5 Removing the Left Cover 0011 6350 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 341 2 Remove the two screws 1 on the back side F 3 342 3 Open the operation panel As you disengage t...

Page 101: ...ening the face up cover 1 and then lower the fixing pressure release levers 2 on both sides and release the pressure 2 Remove four screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 346 3 5 6 9 Removing the SCNT Unit 0011 6353 FAX L390 FAX L380S 1 Remove the flat cable 1 on the SCNT board As you disengage the claw 2 remove the motor cover 3 F 3 347 2 Remove the four connectors 1 and ...

Page 102: ...ain unit is easily visible 2 Remove the two screws 1 to remove the main motor 2 F 3 352 3 5 7 Gear Unit 3 5 7 1 Removing the Cassette 0011 6354 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 5 7 2 Removing the Right Cover 0011 6355 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 353 2 Remove the two screws 1 on the back side F 3 354 3...

Page 103: ...emoving the Cassette 0011 4839 FAX L390 FAX L380S 1 Remove the cassette by holding the cassette handle 3 6 1 2 Removing the Right Cover 0011 4840 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 361 2 Remove the two screws 1 on the back side F 3 362 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 363 3 6 1 3 Removing the Right...

Page 104: ...en the operation panel As you disengage the claw 1 remove the left cover 2 F 3 369 3 6 1 5 Removing the Left Cover 0011 6359 FAX L390 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 370 2 Remove the two screws 1 on the back side F 3 371 3 Open the operation panel As you disengage the claw 1 remove the left cover 2 F 3 372 3 6 1 6 Removing the Cassette Rear Cover 0011 636...

Page 105: ...Remove the rear cover 4 as you pull it toward you F 3 375 3 6 1 9 Removing the SCNT Unit 0011 6362 FAX L390 FAX L380S 1 Remove the flat cable 1 on the SCNT board As you disengage the claw 2 remove the motor cover 3 F 3 376 2 Remove the four connectors 1 and the flat cable 2 3 Remove the five screws 3 and the SCNT unit 4 F 3 377 3 6 1 10 Removing the Read Unit 0011 4844 FAX L390 FAX L380S 1 Take th...

Page 106: ... the connector 1 of the DCNT board 4 Disconnect the connector 2 of the power supply board 5 Remove the grounding springs and the pressure springs 3 on both sides 6 Remove the pressure plates 4 on both sides F 3 383 7 While holding the left and right frames 2 of the Fixing film unit 1 lift it up at an angle and remove it F 3 384 3 6 2 Fixing Pressure Roller 3 6 2 1 Removing the Cassette 0011 4847 F...

Page 107: ...screws 2 on the front side F 3 388 2 Remove the two screws 1 on the back side F 3 389 3 Open the operation panel As you disengage the claw 1 remove the right cover 2 F 3 390 3 6 2 4 Removing the Left Cover 0011 4849 FAX L380S 1 Open the front cover 1 and remove the two screws 2 on the front side F 3 391 2 Remove the two screws 1 on the back side F 3 392 3 Open the operation panel As you disengage ...

Page 108: ...FAX L380S 1 Opening the face up cover 1 and then lower the fixing pressure release levers 2 on both sides and release the pressure 2 Remove four screws 3 3 Remove the rear cover 4 as you pull it toward you F 3 398 3 6 2 8 Removing the Rear Cover 0011 6366 FAX L390 1 Opening the face up cover 1 and then lower the fixing pressure release levers 2 on both sides and release the pressure 2 Remove four ...

Page 109: ...board 4 Remove the two screws 2 and detach the read unit 4 upward while releasing the two claws 3 F 3 403 3 6 2 11 Removing the Power Supply Shield Plate 0011 4853 FAX L390 FAX L380S 1 Remove the five screws 1 to remove the power supply shield plate 2 F 3 404 3 6 2 12 Removing the Fixing Film Unit 0011 4854 FAX L390 FAX L380S 1 Remove the two screws 1 and remove the Fixing cover 2 F 3 405 2 Remove...

Page 110: ... film unit 1 lift it up at an angle and remove it F 3 408 3 6 2 13 Removing the Fixing Pressure Roller 0011 4855 FAX L390 FAX L380S 1 Remove the gear 1 by disengaging the claw 2 Free the claw 3 of the bushing 2 by turning it to the left Remove the bushing by matcing the boss 4 of bushing and groove F 3 409 3 Hold the shorter shaft 2 of the Fixing pressure roller 1 and lift it up at an angle to rem...

Page 111: ...Chapter 4 MAINTENANCE AND INSPECTION ...

Page 112: ......

Page 113: ...ons 4 4 4 5 1 Areas Requiring Application of Grease 4 4 4 5 2 Delivery Idler Gear 4 5 4 5 3 Fixing Drive Transmission Gear 4 5 4 5 4 Large Gear Bushing R 4 6 4 5 5 Large Gear 4 6 4 5 6 Feed Gear 4 6 4 5 7 Internal Gear 4 7 4 5 8 Large Gear Deceleration Gear Plate R 4 7 4 5 9 Main Motor 4 8 4 5 10 Drive Releasing Arm 4 8 4 5 11 FU Delivery Roller 4 9 4 5 12 Pickup Idler Gear 4 9 4 5 13 Feed Deceler...

Page 114: ......

Page 115: ...ument feed roller Document feed upper roller When document feed performance has lowered Document delivery roller Document delivery roller When document feed performance has lowered ADF scanning area Contact sensor When black lines appear in the vertical direction on image scanned from the ADF White sheet When image scanned from the ADF becomes lighter Service technician Cassette pickup roller When...

Page 116: ... dry cloth 2 Document separation roller Open the operation panel and wipe any dirt off with a soft dry cloth 3 Separation guide Open the operation panel and wipe any dirt off with a soft dry cloth 4 Document feed roller Document feed upper roller Open the operation panel and wipe any dirt off with a soft dry cloth 5 Document delivery roller Document delivery upper roller Open the operation panel a...

Page 117: ...ck of paper or white spots in the images Never use solvent If the soiling cannot be removed using lint free paper or the roller is deformed replace the roller 5 Static Eliminator Remove dust and paper lint using a brush 6 Paper Feed Guide Use lint free paper to remove soiling 7 Fixing Inlet Guide Use lint free paper moistened with isopropyl alcohol to remove the soiling 8 Fixing Film Use lint free...

Page 118: ...r 5 Static Eliminator Remove dust and paper lint using a brush 6 Paper Feed Guide Use lint free paper to remove soiling 7 Fixing Inlet Guide Use lint free paper moistened with isopropyl alcohol to remove the soiling 8 Fixing Film Use lint free paper to remove soiling 9 Fixing Pressure Roller Use lint free paper to remove soiling 4 5 Lubrications 4 5 1 Areas Requiring Application of Grease 0011 519...

Page 119: ...E EM 50L Amount 10 5 mg Location of application 2 locations on gear butting ribs in opposition spread in circumferential direction over a length of 1 4 or more 1 Delivery idler gear 10 FU delivery roller 2 Fixing drive transmission gear 11 Pickup idler gear 3 Large gear bushing R 12 Feed deceleration gear 4 Large gear 13 Fixing deceleration gear 5 Feed gear 14 FD delivery gear 6 Internal gear 15 L...

Page 120: ...rcumferential direction over a length of 1 2 or more F 4 8 4 5 5 Large Gear 0011 5196 FAX L390 FAX L380S Area of application 1 Grease MOLYKOTE EM 50L Amount 20 10 mg Location of application rib against which gear is butted spread in circumferential direction over a length of 1 2 or more F 4 9 4 5 6 Feed Gear 0011 5197 FAX L390 FAX L380S Area of application 1 Grease MOLYKOTE EM 50L Amount 10 5 mg L...

Page 121: ...in opposition 2 locations in circumferential direction F 4 11 4 5 8 Large Gear Deceleration Gear Plate R 0011 5199 FAX L390 FAX L380S Area of application 1 Grease MOLYKOTE EM 50L Amount 40 10 mg Location of application 5 teeth or more covering entire small dia tooth area Are of application 2 Grease MOLYKOTE EM 50L Amount 10 5 mg Location of application support shaft of plate R sliding surface agai...

Page 122: ...mount 40 10 mg Location of application 5 teeth or more covering entire gear width F 4 13 4 5 10 Drive Releasing Arm 0011 5201 FAX L390 FAX L380S Area of application 1 Grease MOLYKOTE EM 50L Amount 10 5 mg Location of application 4 locations on sliding surface against gear support shaft of drive releasing arm 1 2 1 ...

Page 123: ...e between FU delivery roller shaft and FU delivery roller bushing Area of application 3 Grease MOLYKOTE EM 50L Amount 10 5 mg Location of application sliding surface between FU delivery roller shaft and delivery guide FU delivery roller shaft stop rib F 4 15 4 5 12 Pickup Idler Gear 0011 5203 FAX L390 FAX L380S Are of application 1 Grease MOLYKOTE EM 50L Amount 10 5 mg Location of application 2 lo...

Page 124: ...0 mg Location of application 5 teeth or more covering entire surface of fixing deceleration gear small diameter teeth Area of application 2 Grease MOLYKOTE EM 50L Amount 10 5 mg Location application tip of feed deceleration gear butting rib in circumferential direction over a length of 1 2 or more Area of location 3 Grease MOLYKOTE EM 50L Amount 10 5 mg Location of application sliding surface agai...

Page 125: ... 0011 5208 FAX L390 FAX L380S Area of application 1 Grease MOLYKOTE EM 50L Amount 10 5 mg Location of application entire sliding surface against large gear support shaft F 4 20 4 5 17 Pressure Roller 0011 5209 FAX L390 FAX L380S Area of application 1 Grease MOLYKOTE 41 Amount 10 10 mg Location of application edge of pressure roller shaft sliding surface against contact spring F 1 1 1 ...

Page 126: ...tion cassette pickup roller shaft main unit frame around the bushing and the area where contacts the cassette pickup bushing F 4 22 4 5 19 Document Feed Roller 0011 5211 FAX L390 FAX L380S Area of application 1 Grease MOLYKOTE 41 Amount approx 12 mg Location of application left edge of document feed roller shaft sliding surface against grounding plate F 4 23 1 1 1 ...

Page 127: ...Chapter 5 TROUBLESHOOTING ...

Page 128: ......

Page 129: ...SW05 5 18 5 5 3 3 1 List of Functions 5 18 5 5 3 3 2 Details of Bit 1 5 18 5 5 3 3 3 Details of Bit 2 5 18 5 5 3 3 4 Details of Bit 5 5 18 5 5 3 4 SSSW SW10 5 18 5 5 3 4 1 List of Functions 5 18 5 5 3 4 2 Details of Bit 3 5 19 5 5 3 5 SSSW SW14 5 19 5 5 3 5 1 List of Functions 5 19 5 5 3 5 2 Details of Bit 0 and Bit 1 5 19 5 5 3 5 3 Details of Bit 2 5 19 5 5 3 5 4 Details of Bit 4 5 19 5 5 3 6 SSS...

Page 130: ...T 5 30 5 5 11 1 Overview 5 30 5 5 11 1 1 Test Mode Overview 5 30 5 5 11 1 2 Test Mode Flowchart 5 30 5 5 11 2 DRAM Test 5 31 5 5 11 2 1 D RAM Test 5 31 5 5 11 3 Print Test 5 32 5 5 11 3 1 PRINT Test 5 32 5 5 11 4 Modem Test 5 32 5 5 11 4 1 Modem and NCU Tests 5 32 5 5 11 4 2 Frequency Test 5 32 5 5 11 4 3 G3 Signal Transmission Test 5 33 5 5 11 4 4 Tonal and DTMF Signal Reception Tests 5 33 5 5 11...

Page 131: ...n the LCD when the memory becomes full due to memory copy or memory reception Transmission Fax Related The Directory button does not work when the handset is off the hook or the on hook button is pressed Memory transmission can be made even when the LOCK PHONE setting in the user data is ON Reduction of received A4 size image is made even though the A5 or B5 reduction setting of received documents...

Page 132: ... not discussed herein they are for use at the factory SCNT Board Jumper switch JP1 The lithium battery backs up control memory by causing a short with the jumper plug 5 5 1 2 Service Data Setting 0011 9419 FAX L390 FAX L380S Service Mode has 1 17 Service Data items and can be checked and changed with items on display menus 1 SSSW Service Soft Switch settings These setting items are for basic fax s...

Page 133: ...cartridge sensing function is set The effective SSSWs parameters and their default values in this machine are shown in Service Data Flowchart However detailed descriptions of only service data newly added to this machine are provided For descriptions of other service data which have been used with existing machines please see the G3 Facsimile SERV ICE DATA HANDBOOK Rev 0 which is supplied separate...

Page 134: ...a No Paper display Not used Communication trouble solution settings 2 Not used Not used Not used Not used Not used Not used Report display function settings Transmission function settings Not used V 8 V 34 protoccol settings Not used Not used Not used Not used Not used Not used Service soft switch setting 7 6 5 4 3 2 1 0 SW01 SW02 SW03 SW04 SW05 SW06 SW07 SW08 SW09 SW10 SW11 SW12 SW13 SW14 SW15 SW...

Page 135: ...3429 baud 3200 3000 2800 2743 2400 33 6 kbps 2 4 to 33 6 50Hz 25Hz 17Hz Items 011 to 020 Not used Not used Not used Not used NL equalizer setting Line monitor settings Transmission level settings V 34 Baud rate V 34 Transmission speed Frequency of psudo CI Not used Menu switch settings Figures in boldface indicate the default setting ...

Page 136: ...tched T0 timer T1 timer Rx Not used Maximum time allowed to receive one line of image data Not used Hooking detection time Pseudo RBT transmission from CML on time until start Pseudo RBT signal pattern On time Pseudo RBT signal pattern Off time short Pseudo RBT signal pattern Off time long Pseudo CI signal pattern On time Pseudo CI signal pattern Off time short Pseudo CI signal pattern Off time lo...

Page 137: ...RD U S A EUROPE U K SWEDEN SWISS AUSTRIA DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N Z ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA HUNGALY SAF KOREA CHINA GERMAN FRANCE SINGAPORE CZECH SLOVENIA ASIA POLAND EUROPE2 TAIWAN 5 TYPE SW01 SW30 001 070 4A SPECIAL 6 SCANNER Scanner function settings 1 Bit SW 2 SLICE 3 GAMMA 4 Numeric 5 LUT1 fno 6 LUT2 adj 7 CCD 8 CS TYPE SW01 to SW30 Not used 0...

Page 138: ...Not used Not used 001 002 003 004 005 006 030 XXXX YYYY YES NO Total counter Pick up related counter Feeder counter Jam related counter Other counter 7 6 5 4 3 2 1 0 Not used Reduction cassette selection settings Reduction settings Not used SW01 to SW04 SW07 to SW20 1 0 0 0 0 2 NUMERIC Param 3 PRINT COUNT 4 PRINTER RESET 5 MLT CLEANING 6 CST Not used TOTAL PICK UP FEEDER JAM MISC 1 SSSW SW01 SW05 ...

Page 139: ...00010 00000010 00000010 00000010 00000010 10 REPORT Service report output 11 DOWNLOAD Download 12 CLEAR Data initialization mode settins 13 ROM ROM management 17 Remote CRG Detecting a residual cartridge settins TEST MODE 1 SERVICE SYSTEM 2 SERVICE DATA 3 SYSTEM DUMP 4 KEY HISTORY REPOR 5 COUNTER REPORT 6 PRINT SPEC REPORT 7 Remote CRG LIST Not used TEL USER DATA USER DATA SERVICE SW SERVICE DATA ...

Page 140: ...00 00000000 SW37 00000000 00000000 00000000 00000000 00000000 00000000 SW38 00000000 00000000 00000000 00000000 00000000 00000000 SW39 00000000 00000000 00000000 00000000 00000000 00000000 SW40 00000000 00000000 00000000 00000000 00000000 00000000 SW41 00000000 00000000 00000000 00000000 00000000 00000000 SW42 00000000 00000000 00000000 00000000 00000000 00000000 SW43 00000000 00000000 00000000 00...

Page 141: ...00000 SW26 00000000 00000000 00000000 00000000 00000000 00000000 SW27 00000000 00000000 00000000 00000000 00000000 00000000 SW28 00000000 00000000 00000000 00000000 00000000 00000000 SW29 00000000 00000000 00000000 00000000 00000000 00000000 SW30 00000000 00000000 00000000 00000000 00000000 00000000 SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 01100000 01100000 01100000 01100000...

Page 142: ...9 00000000 00000000 00000000 00000000 00000000 00000000 SW20 00000000 00000000 00000000 00000000 00000000 00000000 SW21 00000000 00000000 00000000 00000000 00000000 00000000 SW22 00000000 00000000 00000000 00000000 00000000 00000000 SW23 00000000 00000000 00000000 00000000 00000000 00000000 SW24 00000000 00000000 00000000 00000000 00000000 00000000 SW25 00000000 00000000 00000000 00000000 00000000...

Page 143: ...000000 SW06 10001000 10001000 10001000 10001000 10001000 10001000 SW07 00000000 00000000 00000000 00000000 00000000 00000000 SW08 00000000 00000000 00000000 00000000 00000000 00000000 SW09 00000000 00000000 00000000 00000000 00000000 00000000 SW10 00000000 00000000 00000000 00000000 00000000 00000000 SW11 00000000 00000000 00000000 00000000 00000000 00000000 SW12 00000010 00000010 00000010 0000001...

Page 144: ...00 00000000 00000000 00000000 00000000 00000000 SW50 00000000 00000000 00000000 00000000 00000000 00000000 2 MENU 05 OFF OFF OFF OFF OFF OFF 06 DIAL DIAL DIAL DIAL DIAL DIAL 07 10 10 10 13 10 10 08 3429 3429 3429 3429 3429 3429 09 33 6 33 6 33 6 33 6 33 6 33 6 10 25 25 25 25 25 25 3 NUMERIC Param 02 10 10 10 10 8 8 03 15 15 15 15 15 15 04 12 12 12 12 6 12 09 6 6 6 6 6 6 10 5500 5500 5500 4500 9000...

Page 145: ...0 00000000 00000000 00000000 00000000 SW35 00000000 00000000 00000000 00000000 00000000 00000000 SW36 00000000 00000000 00000000 00000000 00000000 00000000 SW37 00000000 00000000 00000000 00000000 00000000 00000000 SW38 00000000 00000000 00000000 00000000 00000000 00000000 SW39 00000000 00000000 00000000 00000000 00000000 00000000 SW40 00000000 00000000 00000000 00000000 00000000 00000000 SW41 000...

Page 146: ...0 SW19 00000000 SW20 00000000 SW21 00000000 SW22 00000000 SW23 00000000 SW24 00000000 SW25 00000000 SW26 00000000 SW27 00000000 SW28 00000000 SW29 00000000 SW30 00000000 SW31 00000000 SW32 01100000 SW33 00000000 SW34 00000000 SW35 00000000 SW36 00000000 SW37 00000000 SW38 00000000 SW39 00000000 SW40 00000000 SW41 00000000 SW42 00000000 SW43 00000000 SW44 00000000 SW45 00000000 SW46 00000000 SW47 0...

Page 147: ...IC Param 02 10 03 15 04 12 09 6 10 5500 11 3500 13 1300 15 120 16 2 17 100 18 0 19 400 20 100 21 0 22 400 23 0 24 10 25 60 28 3 Bit Function 1 0 0 TCF judgement criterion Loose Normal 1 Echo protect tone for high speed transmission Transmitted Not transmitted 2 Not used TYPE TAIWAN SW01 0 0 0 0 0 0 0 0 B i t 7 B i t 6 B i t 5 B i t 4 B i t 3 B i t 2 B i t 1 B i t 0 Service error code Error dump li...

Page 148: ... is transmitted to an inch type fax machine conversion from millimeter to inch is done The scanning direction in which conversion is done is determined by the setting of SW14 Bit2 in 1 SSSW Relationship between SW05 Bit1 and Bit2 T 5 13 5 5 3 3 4 Details of Bit 5 0011 9426 FAX L390 FAX L380S Select whether to declare the Letter or Legal size in Dis signal If Yes is selected when using the Letter o...

Page 149: ...ion between millimeter and inch in the horizontal scanning is done If horizontal vertical scanning is selected conversion between millimeter and inch both in the vertical and horizontal scanning is done 5 5 3 5 4 Details of Bit 4 0011 6868 FAX L390 FAX L380S Select whether to declare inch resolution to the other party during communication When Yes is selected the machine declares to the other part...

Page 150: ...wrong broad cast caused by misoperation of users If Yes is selected when multiple destinations are specified and press the Start button to start the transmission a message whether to perform broadcast appears on the display for confirmation 5 5 3 7 3 Details of Bit 3 0011 6889 FAX L390 FAX L380S You may disable selection of multiple address to prevent broadcasting by mistake on the part of the use...

Page 151: ...signal and performs the V 8 protocol after the calling party transmits CI signal If No is selected the machine does not declare the use of the V 8 protocol in DIS signal and perform the V 21 protocol 5 5 3 8 6 Details of Bit 4 0011 6897 FAX L390 FAX L380S Select whether the receiver falls back during V 34 reception If Prohibit is selected the receiver does not fall back 5 5 3 8 7 Details of Bit 5 ...

Page 152: ...ration and setting screen is indicated is fixed 5 5 6 Counter Indication COUNTER 5 5 6 1 9 COUNTER 0011 5270 FAX L390 FAX L380S Display the counter readings of scanning printing communication and copy 5 5 7 Report Output REPORT 5 5 7 1 10 SERVICE REPORT 0011 9446 FAX L390 FAX L380S This fax outputs the service data setting status past communications history reports detailed error information repor...

Page 153: ... pages received for each document size 6 Total number of pages transmitted and received for each modem speed 7 Total number of pages transmitted and received for each mode 8 Total number of pages transmitted and received for each coding method 9 Total number of pages transmitted and received in each mode 10 Total number of pages printed scanned Display example PRINT 30 100 READ 30 100 Indicates th...

Page 154: ... time on 24 hour display 3 Telephone number sent from other party 4 Maker code 5 Machine code 6 Received V 8 protocol signal 7 Symbol rateused for the primary channel 8 Transmission speed for the primary channel 9 0 Fixed 10 Code output by the modem when an error occurred Not used in the field 11 Transmit atatus of the modem when an error occurred Not used in the field 12 Receive atatus of the mod...

Page 155: ... NEXT_KEY 11 12 11 12 11 12 11 12 11 12 11 12 11 12 11 12 11 12 11 12 11 12 11 12 11 12 11 12 11 12 15 58 29 15 58 28 15 58 26 15 58 24 15 58 22 15 58 21 15 58 20 15 57 43 15 57 39 15 57 38 15 57 36 15 57 33 15 55 48 15 55 46 15 55 40 PREV_KEY PREV_KEY NEXT_KEY NEXT_KEY PREV_KEY PREV_KEY SHARP_KEY NEXT_KEY NEXT_KEY PREV_KEY PREV_KEY USER_KEY PREV_KEY PREV_KEY NEXT_KEY PREV_KEY PREV_KEY SHARP_KEY 1...

Page 156: ...17 T 5 28 Remote cartridge list 1 Country setting under 5 TYPE in service mode 2 Total memory size 3 Version of the ROM on the SCNT board 4 Version of the CPU on the SCNT board 5 Version of the ROM on the DCNT board 6 Adjustment items and settings for the service mode item 6 SCANNER 7 CCD 7 Contact sensor size 8 Attach of USB ...

Page 157: ... as part of user settings 8 Not used 9 Indicates the setting for SERVER PHONE NBR under 17 Remote CRG 10 Indicates the setting for PAGES and DAYS under CRITERION under 17 Remote CRG 1 Indicates four digits of the transaction number 2 Number sent from the other party or number dialled lower 20 ddigits 3 ID sent from the other party if the other party is a Canon fax 4 Communication start date and ti...

Page 158: ...e 5 5 10 Remote CRG 5 5 10 1 17 Remote CRG 0011 9447 FAX L390 FAX L380S Outline This mechanism is designed to automatically cammunicate ECM printer information e g cartridge replacement printer number F 5 21 All Bits of the other machine s DIS must be set to 1 in other words the presence of a single 0 will cause the communication to end in error Bit 27 ECM 0 Not Provided 1 Provided Bit 53 Binary F...

Page 159: ...ition 3 When as many days as set pass since the day on which condition 3 is satisfied and in addition when 12 hours pass since the time at which ACTIVATION is set to ON a call will be made Condition 4 When a service error that is related to the printer occurs call will be made Thereafter no call will be made under condition 4 unless the error has been cleared and the power has been turned off and ...

Page 160: ... ASCII 07 call item 8 FAX name G4 in ASCII 08 call item 9 Server phone number in ASCII 09 call item 10 cause of call 20 call item 11 total number of prints hexadecimal e g 000011FF 4607 pages 21 call item 12 date of transmission in ASCII e g 2004 01 15 15 46 30 34 30 31 31 35 31 35 34 36 22 call item 13 number of prints set for PAGES under CRITERION condition 1 23 call item 14 number of prints whe...

Page 161: ...T 1 D RAM 2 D RAM 3 I RAM 0 AMI PT 1 WHT 2 BLK 3 STRPS 4 CHKRS 5 CHKRS2 6 ENDUR 7 BK WHT 8 BIAS 9 CHKRS3 PRT AR CRG 1 RELAY 2 FREQ 4 G3 Tx 5 DTMF Tx TEST 6 TONE Rx 8 V 34 G3 Tx TEST 1 G3 4800BPS Tx 3 SENSOR 4 ADF 5 STAMP 6 SPEAKER 7 OPERATION PANEL 9 LINE DETECT TEST MODE indicates that these items are not used in the field 13824K D RAM total memory capacity bytes Operating Normal end Error Error ...

Page 162: ...CU transmission and reception The modem tests check whether signals are sent correctly from the modem by comparing the sound of the signals from the speaker with the sounds from a normal modem Also you check on the display whether or not the modem correctly detected received tone signals and DTMF signals End this test by pressing the Stop button T 5 33 5 5 11 4 2 Frequency Test 0011 5286 FAX L390 ...

Page 163: ...se the modem has a 462Hz detec tion function F 5 27 5 5 11 4 5 V 34 G3 Signal Transmission Test 0011 5290 FAX L390 FAX L380S The V 34 G3 signal transmission test menu is selected by pressing the numeric button 8 from the MODEM NCU test menu The V 34 G3 signals below are sent from the modem using the modular jack and the speaker by pressing the Start button The Baud rate can be changed with the num...

Page 164: ...enu These tests test the following faculties of this fax T 5 38 5 5 11 6 2 Sensor Tests 0011 9451 FAX L390 FAX L380S The sensor test is selected by pressing the numeric button 3 from the faculty test menu In this test you can check the status of each sensor of this fax in items 1 to 4 on the display You can also check if sensors that use actuators and microswitches are operating correctly by movin...

Page 165: ...tters displayed have gone out the system next starts the Operation button test In this test you press the button corresponding to the displayed character to put it out The table giving the correspondence between the characters and the buttons is below In this test check for operation buttons whose corresponding character does not go out when the button is pressed T 5 39 Character Operation button ...

Page 166: ...d Test Menu 2 This item is not used Test Menu 3 Test Menu 3 is selected by pressing the 3 button from the Line Detect menu When CNG is detected from the modular jack the display changes from OFF to ON I System monitor button H FAX button Character Operation button Character Operation button Press Start button H pattern displayed 6 7 OPERATION PANEL HHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHH Press S...

Page 167: ...Chapter 6 APPENDIX ...

Page 168: ......

Page 169: ...tline of Electrical Components 6 1 6 1 1 Sensor 6 1 6 1 1 1 Arrangement of Sensors and Switches 6 1 6 1 1 2 Arrangement of Sensors and Switches 6 1 6 1 2 PCBs 6 2 6 1 2 1 Arrangement of PCBs 6 2 6 1 2 2 Arrangement of PCBs 6 3 ...

Page 170: ......

Page 171: ...Manual Feed Paper Sensor Used to detect the presence absence of paper in the manual feed section 5 Paper Leading Edge Sensor top sensor Used to detect the leading trailing edge of paper being moved 6 Paper Delivery Sensor Used to monitor the delivery of paper 7 Paper Full Sensor Used to detect the full loading of the paper 8 Front Cover Switch Used to detect the state open closed of the front cove...

Page 172: ...bsence of paper in the manual feed section 5 Paper Leading Edge Sensor top sensor Used to detect the leading trailing edge of paper being moved 6 Paper Delivery Sensor Used to monitor the delivery of paper 7 Paper Full Sensor Used to detect the full loading of the paper 8 Front Cover Switch Used to detect the state open closed of the front cover 9 Toner Sensor Used to detect the presence absence o...

Page 173: ... the printer unit 3 Power Supply Board Used to control the supply of power to various components 4 High Voltage Power Supply Board Used to supply high voltage power to the printer unit 5 Sensor Board Used to detect the status of the document sensor 6 OPCNT Board Used to control the operation of the operation panel 6 1 2 2 Arrangement of PCBs 0011 6407 FAX L390 2 1 6 4 3 5 ...

Page 174: ...control the operation of the printer unit 3 Power Supply Board Used to control the supply of power to various components 4 High Voltage Power Supply Board Used to supply high voltage power to the printer unit 5 Sensor Board Used to detect the status of the document sensor 6 OPCNT Board Used to control the operation of the operation panel 2 1 6 4 3 5 ...

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