Chapter 13
Troubleshooting
13-13
T
roub
leshooting
Paper Feeding Problems
■
Paper does not load.
The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray is below the paper limit mark (
P
).
(
1
p. 2-15)
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the
paper guide is adjusted correctly. (
1
p. 2-15)
■
Paper is loaded skewed. (Printing is skewed.)
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the
paper guide is adjusted correctly. (
1
p. 2-15)
• Make sure the right edge of the paper stack is aligned with the right side of the multi-
purpose tray and the paper guide is aligned with the left edge of the stack. (
1
p. 2-17)
• Make sure the paper exit path is clear.
■
Multiple sheets load into the copier/fax at the same time.
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the
paper guide is adjusted correctly. (
1
p. 2-15)
Sheets of paper may be sticking together.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps
the sheets of paper from sticking together. (
1
p. 2-17)
The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray is below the paper limit mark (
P
).
(
1
p. 2-15)
• Do not exceed the maximum loading capacity of the multi-purpose tray. (
1
p. 5-2)
• Do not force the paper stack into the multi-purpose tray.
Different types of paper may be loaded in the multi-purpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the paper requirements for the copier/fax.
(
1
Chapter 5, Paper Handling)
■
Repeated paper jams occur.
The paper you are using may be causing the jams.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps
the sheets of paper from sticking together. (
1
p. 2-17)
• Check that the paper you are using and your printing environment are within the
specifications of the unit. (
1
Chapter 5, Paper Handling)
Summary of Contents for FAXPHONE B740
Page 51: ...4 6 Document Handling Chapter 4 ...
Page 55: ...5 4 Paper Handling Chapter 5 ...
Page 87: ...7 18 Sending Faxes Chapter 7 ...
Page 103: ...8 16 Receiving Faxes Chapter 8 ...
Page 117: ...11 6 Reports and Lists Chapter 11 ...
Page 135: ...12 18 Maintenance Chapter 12 ...
Page 165: ...14 8 Summary of Settings Chapter 14 ...
Page 187: ...I 8 Index ...