1
2
3
4
5
4-6
■
Receiving Problems
Errors occur frequently while sending.
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Check if there is a device nearby that interferes
with signal transmission (i.e., microwave oven).
Cannot receive a fax automatically.
Q
Is the machine set to receive automatically?
A
For the machine to receive faxes automatically, the
receive mode must be set to <FAX/TEL>, <FAX
ONLY>, <AnsMode>, or <DRPD>. If you have set
<AnsMode>, confirm that an answering machine is
connected to the machine and that it is turned on
with an outgoing message properly recorded. (See
“Setting the Receive Mode,” on p. 1-6.)
Q
Is a document stored in memory, leaving little
or no memory available?
A
Print, send, or delete any documents stored in
memory.
Q
Has an error occurred during reception?
A
Check the LCD for an error message. (See
Chapter 9, “Troubleshooting,” in the Basic Guide.)
A
Print an Activity Report and check for an error.
(See “Printing Reports and Lists,” on p. 2-3.)
Q
Is paper loaded in the machine?
A
Make sure paper is loaded in the machine. (See
“Load Paper,” in the Starter Guide.)
Q
Is the telephone cable connected properly?
A
Make sure the cable is connected properly. (See
“Connect Telephone Cables and Install Handset,”
in the Starter Guide.)
