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4-9
Received faxes print blotched or unevenly.
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Error Correction Mode (ECM) should eliminate
such problems. However, if the telephone lines are
in poor condition, you may have to try again.
Q
Is the sender’s fax machine functioning
properly?
A
Ask the other party to check that the scanning
components of their fax machine are clean.
Q
Is toner low or unevenly distributed?
A
Redistribute the toner inside the toner cartridge. If
the problem persists, replace the toner cartridge.
(See Chapter 8, “Maintenance,” in the Basic
Guide.)
Cannot receive using Error Correction Mode (ECM).
Q
Does the sender’s fax machine support ECM?
A
If this is the case, the document is received without
ECM.
Errors occur frequently while receiving.
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Check if there is a device nearby that interferes
with signal reception (i.e., microwave oven).
Q
Is the sender’s fax machine functioning
properly?
A
Ask the other party to check that their fax machine
is functioning properly.
