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4-10
Copying Problems
Cannot make copies.
Q
Have you removed the plastic seal from the
toner cartridge?
A
Make sure you remove the seal from the cartridge.
(See “Install Cartridge,” in the Starter Guide.)
Q
Is the toner cartridge installed properly?
A
Make sure the toner cartridge is installed properly.
(See “Install Cartridge,” in the Starter Guide.)
Q
Is the document loaded correctly?
A
Make sure the document is correctly loaded. (See
Chapter 2, “Document Handling,” in the Basic
Guide.)
A
Make sure the cartridge cover is fully closed.
Q
Does the document meet the requirements for
the machine?
A
Make sure you load documents that meet the
requirements for use. (See Chapter 2, “Document
Handling,” in the Basic Guide.)
<Fax Err> or <Comm. Err> appears in the LCD when making
copies.
Q
Has an error occurred during transmission or
reception?
A
Change to the fax mode and check the LCD for an
error message. (See Chapter 9, “Troubleshooting,”
in the Basic Guide.)
Q
Is the machine’s memory full?
A
Change to the fax mode and check if the memory is
not full.
