Canon IMAGE FORMULA DR-3010C, User Manual

Page 1: ...DR 3010C DR 3010C Document Scanner User Manual Please read this manual before operating this scanner After you finish reading this manual store it in a safe place for future reference 1 Cover ...

Page 2: ... or registered trademarks of Microsoft Corporation in other countries y ISIS is a trademark of EMC Corporation in the United States y Intel and Pentium are registered trademarks of Intel Corporation y Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated y Other product and company names herein are or may be the trademarks of their respective owners Copyright Copyright CANON ELECTRO...

Page 3: ...ne correctly and avoid damaging the machine NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Introduction 3 Symbols Used in This Manual 3 Chapter 1 Before Using the Scanner 5 1 Important Safety Instructions 5 Installation Location 5 AC Adapter 6 Moving the Scanner 6 Handling 7 Disposal 8 2 Features of the D...

Page 4: ...8 Image Contour Adjustment 49 Image Rotation 49 Text Orientation Detection 50 Preventing Bleed Through Removing the Document Background 50 Omitting a Specific Color 51 Enhancing the Red Color 51 Rapid System Recovery 52 Double Feed Detection 52 Feeding Options 53 Prescan 54 Registering Scanning Conditions 55 Checking the Version 55 Chapter 5 Job Registration Tool Settings 56 1 Starting the Job Reg...

Page 5: ...ng environmental requirements Provide adequate space around the scanner for operation maintenance and ventilation Provide adequate space in front of the scanner for documents output after being scanned Avoid installing the machine in direct sunlight If this is unavoidable use curtains to shade the scanner Avoid locations where a considerable amount of dust accumulates Avoid warm or humid locations...

Page 6: ...ngerous The power cord may become damaged if it is often stepped on or if heavy objects are placed on it Continued use of a damaged power cord and AC adapter can lead to an accident such as a fire or electrical shock Do not use the power cord while it is coiled Do not pull directly on the power cord When disconnecting the power cord grasp the plug and remove it from the outlet Keep the area around...

Page 7: ...r on a surface that is unstable or tilted or in an area subject to excessive vibrations as this may cause the scanner to fall resulting in personal injury or damage to the scanner Never place small metal objects such as staples paper clips or jewelry on the scanner These items may fall into the scanner and cause a fire or electric shock Should such objects ever fall inside the scanner immediately ...

Page 8: ...ay The eject tray enables scanned documents to be stacked Open the eject tray when scanning documents that are not output smoothly Scanned documents can be output without opening the eject tray USB Link Switch The power of the scanner can be linked to be automatically turned ON OFF in accordance with the power of the computer USB 2 0 Interface The scanner supports Hi Speed USB 2 0 Color Grayscale ...

Page 9: ...lank Page Function The scanner is equipped with a Skip Blank Page function that enables you to scan a document without storing images of blank pages regardless of whether each page of the document is two sided or one sided Prescan Function The scanner is equipped with a Prescan function that enables you to adjust the contrast and brightness of a prescanned image The adjusted image is then sent to ...

Page 10: ...Document Eject Tray Open this tray when you want to stack output documents OPEN Button Use to open the front unit Stop Key Stops scanning Plus Key Increases the job number on the display panel Display Panel Displays the job numbers or the error codes Minus Key Reduces the job number to scan on the display panel Start Key Starts the job number to scan on the display panel Error Codes Displayed Disp...

Page 11: ...uments are fed Push it up to feed documents one at a time Page Separation mode see p 22 Push it down to feed documents that are fastened together such as invoices without separating them Bypass mode See p 24 Paper Eject Stopper Use the paper eject stopper that corresponds to the length of the documents you want to scan ...

Page 12: ...crosoft Windows Vista Home Basic 32 bit Edition 64 bit Edition SP1 or later y Microsoft Windows Vista Home Premium 32 bit Edition 64 bit Edition SP1 or later y Microsoft Windows Vista Business 32 bit Edition 64 bit Edition SP1 or later y Microsoft Windows Vista Ultimate 32 bit Edition 64 bit Edition SP1 or later y Microsoft Windows Vista Enterprise 32 bit Edition 64 bit Edition SP1 or later Comput...

Page 13: ...t satisfy the installation requirements the scanning speed may be greatly reduced and transmission may take a long time Even if the computer satisfies the recommended specifications the scanning speed may vary depending on the specified scan settings The ISIS TWAIN drivers provided with the scanner do not necessarily operate on all ISIS or TWAIN compatible applications For details contact your app...

Page 14: ...omputer ON 2 Insert the DR 3010C Setup disc into the CD ROM drive of the computer 3 Click Typical Installation NOTE When you select Typical Installation all of the displayed software and the User Manual will be installed automatically If you want to reinstall only specific software that you have previously uninstalled select Custom Installation and specify the software 4 Click Install 5 Click Next...

Page 15: ...iver installation is complete click Finish 8 Click Next 9 Read the license agreement click Yes to accept it 10Confirm the installation location click Next 11When the CapturePerfect 3 0 installation is complete click Finish 12Click Next ...

Page 16: ...CD ROM drive Connect the scanner to the computer IMPORTANT Before connecting the scanner to the computer verify that the power switch of the scanner is OFF If the power switch is in the ON position push the switch to set it to OFF 1 Verify that the power switch of the scanner is OFF setting 2 Connect the power cord to the AC adapter Connecting the Scanner to the Computer ...

Page 17: ...R 3010C DR 3010C 17 3 Connect the plug of the AC adapter to the power connector on the back of the scanner 120 V model 220 240 V model 4 Use the supplied USB cable to connect the scanner to the computer ...

Page 18: ...d disconnect the power cord from the AC outlet for safety The scanner will be recognized the first time it is connected to the computer 1 Make sure that the scanner and computer are connected properly 2 Press the power switch on the back of the scanner to turn the scanner ON setting 3 Windows automatically recognizes the DR 3010C as new hardware NOTE If you set the power switch on the back of the ...

Page 19: ...aper Jams Double Feed Detection 34 7 Other Functions 36 Setting the Long Document Mode 36 The scanner can scan documents ranging in size from business cards and checks to LTR A4 The document sizes that this scanner can scan are shown below Plain Paper Size Width 1 97 to 8 5 50 mm to 216 mm Length 2 12 to 14 02 53 9 mm to 356 mm Paper weight Page Separation mode 14 to 54 lb bond 52 to 209 g m2 0 00...

Page 20: ...ng Bleed Through Removing the Document Background function in the driver before scanning the document It is recommended that thin documents are fed one sheet at a time Scanning the following types of documents can cause a paper jam or malfunction To scan such a document make a photocopy of the document and then scan the photocopy Business Card Size 1 97 x 2 12 50 mm x 53 9 mm or larger Paper weigh...

Page 21: ...ocuments can be scanned with the document eject tray closed Open the document eject tray when you want to stack output documents Use the extension tray when the document hangs over the edge of the main tray Use the document stopper that corresponds with the length of the document you want to scan Preparing the Trays 2 Preparing the Scanner Preparing the Document Stopper ...

Page 22: ...feed selection lever to Page Separation 2 Adjust the document guides to fit the width of the document to be scanned 3 Fan the pages of the document to be scanned and then turn the document so that it is upside down CAUTION When placing documents into the feed tray take care not to cut your hands on the edges of the paper 4 Place the document face down with the top fed through the scanner first IMP...

Page 23: ...or jewelry that may get caught in the scanner while you are using it This may result in personal injury Be extra careful of neckties and long hair If anything gets caught in the scanner immediately disconnect the power cord from the power outlet to stop scanning IMPORTANT Always smooth out any folds or curls in your documents before placing them into the feeder If the leading edge of a document is...

Page 24: ... the scanner first See p 22 4 Use the application software to start scanning IMPORTANT When placing documents that are fastened together such as invoices place the fastened side of the document so that it is fed through the scanner first After you finish scanning close the document eject tray to prevent damage to the scanner while it is not being used 1 Switch the feed selection lever to Bypass IM...

Page 25: ...the document in half lengthwise and place it into the feeder The DR 3010C will scan both sides and combine the scanned images into a single image IMPORTANT When folding the document align the right and left sides and create a sharp straight fold Otherwise the document may jam or the image may not be aligned properly The fold line itself will not be scanned Keep this in mind if there is content suc...

Page 26: ... detection from the Page Size drop down list click OK Ultrasonic Double Feed Detection cannot be used when scanning folded documents When scanning with the DR 3010C in addition to scanning from an application you can also use the Job function to perform scanning by pressing the Start key This section describes the procedures for scanning using the CapturePerfect 3 0 software included with the scan...

Page 27: ...hen you select CANON DR 3010C in the Select Scanner dialog box for the first time and click OK and when you click Settings for the Select Scanner dialog box The settings here are applied when you click Default in the Properties for Canon DR 3010C dialog box For a TWAIN driver the default value is set to LTR and cannot be changed 5 From the Scan menu select Scanner Setting 6 Set the scan settings c...

Page 28: ...n with the Job Function For more information see Chapter 5 Job Registration Tool Settings on p 56 Job Function The job function is a function that registers jobs with Job Registration Tool and selects or executes the registered job number from the display panel The conditions are registered for the job such as scanning condition the format to save image data the location to save the file 1 From th...

Page 29: ... format d No 2 Scan To Mailer Saves the scanned image to a specified format and attaches the file to an e mail 3 Click Close in the Job Registration Tool dialog box 4 Place the document See 3 Placing Documents on p 22 5 Press the Plus key or Minus key to select the job number of the Display Panel c press the Start key d 6 The Monitor for DR 3010C dialog box is displayed and scanning starts 7 When ...

Page 30: ...l This section describes examples of settings that can be specified when scanning with the DR 3010C For more information see Chapter 4 ISIS TWAIN Driver Settings on p 38 or the Help Enhancing the Text of a Document You can set the scanning conditions to enhance the text of documents with dark backgrounds or documents with a light uniform background and low contrast text Click the Basic tab in the ...

Page 31: ...and not to save the image if it is blank Click the Basic tab in the Properties for Canon DR 3010C dialog box select Skip blank page from the Scanning Side drop down list click OK For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings Scanning Side Settings on p 43 Scanning Single Sided 11 x 17 A3 Documents You can set the scanning conditions to scan both s...

Page 32: ...select the Text Orientation Recognition check box click OK For more information on setting the scanning conditions see Chapter 4 ISIS TWAIN Driver Settings Text Orientation Detection on p 50 Reducing Bleed Through for Thin Documents and Documents with Dark Back Sides You can set the scanning conditions to reduce bleed through when scanning thin document pages and those with dark content on the bac...

Page 33: ...ePerfect3 0 Operation Guide This section provides examples of settings when scanning with the DR 3010C Refer to these examples when specifying ISIS TWAIN driver settings For descriptions of particular setting items see Chapter 4 ISIS TWAIN Driver Settings on p 38 Scanning Both Sides of Pages To scan both sides of pages Select Duplex from the Scanning Side drop down list Scanning Non Standard Size ...

Page 34: ...ck box The Prescan window is displayed when scanning starts See Prescan on p 54 Registering Settings Registering Your Settings Register a name for your settings in the user preferences When you want to recall your settings later select the name of your registered user preferences and they will be reflected in the dialog boxes See Registering Scanning Conditions on p 55 By using the Job function or...

Page 35: ...from inside the scanner 4 Close the front unit by gently pushing it up on both sides until it clicks into place Make sure that the front unit is completely closed by pushing until you hear a click and the error code on the display panel is no longer displayed NOTE After removing the jammed paper check to see if the last page was scanned correctly and then continue scanning If a paper jam occurs wh...

Page 36: ... a time When scanning in the Long Document mode if the document is placed on the scanner in a skewed position it may hit the edges of the feeding area and be damaged Be careful to place the document so that it is not skewed When scanning in the Long Document mode paper jam detection may react slowly resulting in damage to the document Be careful to avoid paper jams 1 From the Windows task bar clic...

Page 37: ...DR 3010C DR 3010C 37 4 Click the Maintenance tab click the Long Document mode 1 000 mm radio button 5 Click Apply OK 6 Turn the scanner OFF and then ON again ...

Page 38: ...ection 50 Preventing Bleed Through Removing the Document Background 50 Omitting a Specific Color 51 Enhancing the Red Color 51 Rapid System Recovery 52 Double Feed Detection 52 Feeding Options 53 Prescan 54 Registering Scanning Conditions 55 Checking the Version 55 To use the DR 3010C with an ISIS TWAIN compliant application the DR 3010C must first be selected as the scanner to be used This sectio...

Page 39: ...e Properties for Canon DR 3010C dialog box is displayed The Properties for Canon DR 3010C dialog box is displayed when you select Scanner Setting from the Scan menu in CapturePerfect 3 0 It consists of four tabs Basic Brightness Image processing and Others Specify the settings on each tab as necessary to set the scanning conditions For details on each setting also refer to the Help OK button Confi...

Page 40: ...he operation may become unstable when Auto Color Detection is enabled In this case Auto Color Detection should be disabled y For details See Auto Color Detection on p 41 Black and White Use this mode to scan text and line drawing documents as black and white binary images Error Diffusion Use this mode to scan documents containing photos as black and white binary images Advanced Text Enhancement Us...

Page 41: ... in the Auto Image Type Detection Settings dialog box click OK NOTE The settings you can specify are as follows Color Saturation Proportion of Color Normally scan with the default values Color Saturation 2 Proportion of Color 2 Change the settings when you want to scan a color document as a black and white document Settings Tab Scanning Mode Basic Image processing Others Auto Color Detection Black...

Page 42: ...is setting adjusts the contrast when Advanced Text Enhancement II is selected from the Mode drop down list For other modes the contrast is set from the Brightness tab This section describes the procedure for selecting the size for scanning 1 Click the Basic tab in the Properties for Canon DR 3010C dialog box select the page size from the Page Size drop down list click OK NOTE Click Auto detection ...

Page 43: ... setting is automatically enabled to allow reduction of the moire effect a shimmering wavy pattern in scanned images This section describes the procedure for setting the page side settings for scanning 1 Click the Basic tab in the Properties for Canon DR 3010C dialog box select the page side to scan from the Scanning Side drop down list click OK NOTE Specify one of the settings below according to ...

Page 44: ...ipped y The Skip Blank Pages function may not work properly if the Custom setting is enabled in the Gamma Settings dialog box y If a scanning side setting simplex or duplex is specified in the application settings select Simplex Folio Documents that are normally folded in half are scanned on both sides and composed into one image y You cannot select Folio if you click Patchcode from the Batch Sepa...

Page 45: ...g according to the resolution you have set None Do not perform moire reduction High Speed Moire Reduction This mode prioritizes speed and generates an image of the specified resolution from an image scanned at 300 dpi High Quality More Reduction This mode prioritizes image quality and generates an image of the specified resolution from an image scanned at 600 dpi The image quality is higher but th...

Page 46: ...ab the specified area may be displaced when scanning Area Window The size indicated for the Area window corresponds to the page size setting and the area within the panel indicates the current scanning area y The scanning area can be adjusted by dragging the handles bordering the Area window with your mouse y When you use CapturePerfect the last scanned image appears in the Area window Margin This...

Page 47: ...es to be scanned Used the Back Side Brightness Check Box If the brightness of the front and back pages of the document are different select this check box to adjust only the brightness on the back side Used the Back Side Contrast Check Box If the contrast of the front and back pages of the document are different select this check box to adjust only the contrast on the back side The availability of...

Page 48: ...left or right to adjust the gamma correction factor between 0 2 and 5 0 y The gamma correction value Gamma Curve Graph and sample image color are interlinked y Clicking a point in the Gamma Curve Graph with your mouse changes the gamma curve and color of the sample image to match that point y You can also move the gamma curve by dragging it with the mouse Freehand The output value for a particular...

Page 49: ...rpen the image contours This section describes the procedure for rotating the orientation of the scanned image 1 Click the Image processing tab in the Properties for Canon DR 3010C dialog box select the angle to rotate the image from the Document Orientation drop down list click OK NOTE The scanned image will be rotated as follows according to the orientation of the placed document and the specifi...

Page 50: ...rt text orientation recognition Please disable Text Orientation Recognition if your application program operates abnormally when it is enabled This section describes the procedure for setting to reduce bleed through when scanning thin document pages and pages with dark content on the back side or to remove the background from document images 1 Click the Image processing tab in the Properties for C...

Page 51: ...ut click OK NOTE You can specify different settings for the front and back side of the document This section describes the procedure for setting the scanner to enhance the color red when performing black and white scanning NOTE If you select 24 bit Color or Auto Color Detection from the Mode drop down list in the Basic tab you cannot specify this setting 1 Click the Image processing tab in the Pro...

Page 52: ...Ultrasonic check box under Double Feed Detection according to the set of documents click OK NOTE Detect by Length This detection method is effective when scanning documents of the same size It detects double feeding when a document is 2 0 50 mm longer or 2 0 50 mm shorter than the standard length the length of the first document Feeding is stopped when a double feed is detected Detect by Ultrasoni...

Page 53: ...ng y When scanning documents with different sized pages after placing the documents you can adjust the document guide position Automatic Feeding This feeding method is good for scanning batches of the same sized documents Scanning starts when the scanner detects the placed documents and stops when you press the Stop button y When Automatic Feeding is selected the Setting button is enabled to allow...

Page 54: ... Prescan window adjust Brightness and Contrast as necessary using the sliders or up down buttons click Start to save the scanned image NOTE The Prescan window is for scanning after adjusting the brightness and contrast according to the scanned results of the first document You can enlarge the image displayed in the Prescan window Left click the image displayed in the window to enlarge it and right...

Page 55: ...ialog box 2 Click the Basic tab click Save 3 In the Save User Preference dialog box enter a name in the Save user preference as text box click OK This section describes the procedure for checking the version of the ISIS TWAIN driver you are currently using 1 Click the Basic tab in the Properites for Canon DR 3010C dialog box click About 2 Check the content of the About dialog box click OK OK Regis...

Page 56: ...ncher 61 Admin Dialog Box 63 Printing Registered Jobs 65 The Job Registration Tool is a TWAIN compliant application program that installs with the ISIS TWAIN driver and is used to register jobs that can be executed by the operation panel Use the following procedure to start the Job Registration Tool 1 From the Windows task bar click Start All Programs Canon DR 3010C Job Registration Tool 1 Startin...

Page 57: ...ned settings Click the job from the currently registered job list select New Editing from the Editing menu to display the New Editing dialog box Close Button Closes the Job Registration Tool dialog box The New Editing dialog box appears when you click a job in the Job Registration Tool dialog box or click New Editing from the Editing menu The New Editing dialog box appears as follows depending on ...

Page 58: ...box y Job titles may consist of up to 40 alphanumeric characters Function Select the function to set for each job y When you change functions the New Editing dialog box is changed Scanner setting When the Save as file Print or Attach to E mail is selected from the Function drop down list scanner settings are enabled and you can press Setting to specify scanner settings NOTE For more information on...

Page 59: ... File name Enter a name for the files to save y File names may consist of up to 32 alphanumeric characters y A time stamp YYYYMMDDHHmmSSMMM is automatically appended to the indicating the time of scanning Example for a file with the name Sample scanned on May 24 2008 at 9 16 pm and 32 836 seconds Sample20080524211632836 pdf File type Select the file format for saved files from the File type drop d...

Page 60: ...wn list the file size depends on the content of the scanned document Language for OCR When the Apply OCR check box is selected the target language for OCR can be selected from the Language for OCR drop down list NOTE Chinese OCR with the Simplified Chinese or Traditional Chinese setting requires a Chinese language environment to display properly Apply OCR Check Box Select this check box to enable ...

Page 61: ...inter paper size Buttons OK Click this button to accept the setting changes and return to the Job Registration Tool dialog box Cancel Click this button to reject the setting changes and return to the Job Registration Tool dialog box If the ISIS TWAIN compatible application is registered as an event and the job is registered in Launcher in the New Editing dialog box you can perform scanning with an...

Page 62: ...l Panel Category View Printers and Other Hardware Control Panel Classic View 3 Right click CANON DR 3010C USB click Properties 4 Click Events tab select Scan Button in Scanner events IMPORTANT Do not change the settings by selecting Job Tool in Scanner events The job function may not run normally Do not enable Disable device events The job function will not run correctly 5 Select the check box of ...

Page 63: ... Job Registration Tool dialog box You can set Capacity Warning Settings Show Monitor Dialog Setting Maximum size of attached file and Back Up Restore Settings for Monitoring the Folder for Saved Images Capacity Warning Settings The capacity warning settings enables you to specify in advance the folder for saving image files and the space to be available for saving files If the space required to sa...

Page 64: ...e Maximum Size of E Mail Attachments Maximum size of attached file Box Specify the maximum image file size that can be attached to an e mail message when Attach to E mail is selected from the Function drop down list When the scanned image size reaches the specified maximum a message appears and scanning stops y The maximum size of attached files must not exceed the limit determined by the mail ser...

Page 65: ...ing dialog box displayed by clicking Print in the Admin menu The size of the document printed is approx 2 1 x 3 4 54 mm x 86 mm NOTE As shown in the job number 3 diagram the end of job titles with a text string that is too long are abbreviated with Printing Registered Jobs ...

Page 66: ...nner Precision mechanisms such as the light source may get wet and cause a malfunction Never use paint thinner alcohol or other organic solvents to clean the scanner Such solvents can damage or discolor the exterior of the scanner or create a risk of fire or electrical shock To clean the exterior of the scanner dampen a cloth with water or a mild detergent wring the cloth out thoroughly and then w...

Page 67: ...ray water or neutral detergent directly on the scanner Precision mechanisms such as the light source may get wet and cause a malfunction IMPORTANT Scratches on the sensor glass may cause marks on the images as well as feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representative 5 Clean the c rollers by wiping the exposed part withou...

Page 68: ...feed roller and retard roller See p 69 and p 71 IMPORTANT Remove the feed roller and retard roller from the scanner to clean them and make sure to reattach them to the scanner when cleaning is finished 9 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out 10Reattach the feed roller and retard roller See p 70 and p 72 11Close the front unit by gently pus...

Page 69: ...d roller If misfeeds occur often check the rollers for wear and replace them if necessary before the message is displayed Make sure to reset the counter after replacing the rollers See Resetting the Counter on p 74 For information about the exchange roller kit feed roller retard roller and the document holding guide contact your local authorized Canon dealer or service representative To remove or ...

Page 70: ...nd pull it out of the slot Attaching the Feed Roller 1 Insert the feed roller into the slot inside the roller cover and align the notch on the roller with the shaft on the main unit 2 Slide the roller fixing lever to the right to lock the roller into the hole on the left of the feed roller 3 Push down the lever to lock the shaft of the feed roller into place d c ...

Page 71: ... is completely closed by pushing until you hear a click 6 Close the document eject tray To remove or attach the retard roller follow the procedure below CAUTION Use caution when removing or attaching the retard roller Using excessive force may cause damage or personal injury Removing the Retard Roller 1 Open the document eject tray See p 21 2 Press the OPEN button c while pulling the front unit op...

Page 72: ...e right to detach it from its shaft and pull it out Attaching the Retard Roller 1 Insert the retard roller into the slot inside the roller cover and align the notch on the roller with the shaft on the front unit 2 Slide the roller fixing lever to the left to lock the roller into the hole on the left of the retard roller 3 Push down the lever to lock the shaft of the feed roller into place b a ...

Page 73: ... tray To remove or attach the document holding guide follow the procedure below CAUTION Use caution when removing or attaching the document holding guide Using excessive force may cause damage or personal injury Removing the Document Holding Guide 1 Open the roller cover and slide the document holding guide to remove it Attaching the Document Holding Guide 1 Fit the hooks four of the document hold...

Page 74: ...ick Printers and Other Hardware in the working field click Scanners and Cameras If the Control Panel is displayed with the Classic View double click Scanners and Cameras Control Panel Category View Printers and Other Hardware Control Panel Classic View 3 Right click CANON DR 3010C USB click Properties 4 Click the Maintenance tab Reset 5 Confirm that the counter for the selected roller is set to 0 ...

Page 75: ...ed P 77 An Error Code Is Displayed on the Display Panel P 78 If after consulting this section you still cannot resolve the problem contact your local authorized Canon dealer or service representative The Scanner Does Not Turn ON Check the following if the scanner does not turn ON Is the power switch turned ON Is the power cord connected correctly Is the power cord inserted into the power outlet Fo...

Page 76: ...thorized Canon dealer or service representative for more information Problem Solution The scanner does not support the USB cable Use the USB cable provided with the scanner Problem Solution The USB hub is not compatible with the scanner Remove the USB hub Problem Solution Other applications are running in the background on your PC Quit all other applications that are running Problem Solution Resid...

Page 77: ...image is dark click the Brightness tab in the Properties for Canon DR 3010C dialog box drag the Brightness slider to the right to increase the Brightness setting or if the image is faint drag the Brightness slider to the left to decrease the Brightness setting Symptoms Problem Solution Text or images on the rear side of your document appear in the scanned image The Brightness setting is too low or...

Page 78: ... abnormal scanned image Try scanning without setting auto detection of the paper size Error Code Problem Solution This error code is displayed if the front unit of the scanner is open Close the front unit of the scanner For more information on closing the front unit see 6 Handling Paper Jams Double Feed Detection on p 34 Error Code Problem Solution This error code is displayed if a paper jam is de...

Page 79: ...he Software on p 13 IMPORTANT Log on to Windows as an Administrator 1 From the Windows task bar click Start Control Panel 2 Double click Add or Remove Programs The Add or Remove Programs dialog box appears 1 From the Programs list click Canon DR 3010C Driver or DR 3010C Job Tool click Remove NOTE If you clicked DR 3010C Job Tool click Change Remove 2 Uninstalling the Software Uninstalling the ISIS...

Page 80: ...ia log box 3 Click Finish NOTE When removing the Job Registration Tool click Yes To All in the Remove Shared File dialog box click Yes After the uninstallation procedure is complete click OK 1 From the Programs list click CapturePerfect 3 0 Remove 2 Click Yes in the CapturePerfect 3 0 Setup dialog box 3 Click Finish Uninstalling CapturePerfect 3 0 ...

Page 81: ...rocedure below to remove the document feed tray 1 Push the document guides to the center of the machine 2 Pull up the document guides while holding the document feed tray to unsnap the document guides from the document feed tray 3 Pull to remove the document feed tray while the back of the document guide is unsnapped from the document feed tray 3 Removing the Document Feed Tray ...

Page 82: ... 50 mm x 53 9 mm or larger 140 lb bond 300 g m2 0 0138 0 35 mm or less Card Size Card thickness Orientation 2 12 x 3 37 53 9 mm x 85 5 mm ISO7810 standard 0 03 0 76 mm or less Horizontal feeding only Embossed cards can be scanned Document Feeding Method Automatic Scanning Sensor Contact image sensor Light Source LED Scanning Side Simplex Duplex Scanning Modes Black and White Error Diffusion 256 le...

Page 83: ... dpi 30 pages min Duplex 200 x 200 dpi 60 images min 300 x 300 dpi 60 images min 24 bit Color Simplex 100 x 100 dpi 30 pages min 200 x 200 dpi 30 pages min Duplex 100 x 100 dpi 60 images min 200 x 200 dpi 60 images min Interface Hi Speed USB 2 0 Other Functions Auto document thickness adjustment folio scanning External Dimensions 12 2 x 11 5 x 7 8 W x D x H 310 mm x 292 mm x 197 mm W x D x H Weigh...

Page 84: ...DR 3010C DR 3010C 84 External Dimensions 12 2 310 mm 23 0 583 mm 11 5 292 mm 7 8 197 mm 9 1 230 mm With tray open With tray open ...

Page 85: ...to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Tel No 516 328 5000 RADIO INTERFERENCE REGULATIONS For 120 V models This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry Canada RÈGLEMENT SUR...

Page 86: ... roller Attaching 70 Removing 69 Feed Selection lever 11 Folded documents placing 25 Front unit 10 H Handling 7 I Installation location 5 Introduction 3 ISIS TWAIN Driver Properties Dialog Box 39 Auto color detection 41 Background removing 50 Breed through preventing 50 Brightness adjusting 47 Contrast adjusting 47 Deskewing 44 Double feed detection 52 Feeding options 53 Gamma curve settings 48 Im...

Page 87: ...cing Counter resetting 74 Replacement cycle 69 S Scan Panel 30 Scanning methods 26 Service 75 Setup disc 13 Custom Installation 13 Read Manuals 13 Typical Installation 13 Software Installing 13 Uninstalling 79 Special scanning 11 X 17 A3 single sided 31 B W and color pages mixed 30 Background removing 32 Bleed through reducing 32 Deleting the lines of a specified color 32 Different sized documents...