Canon imageCLASS D800 Series, Printer Manual

Page 1: ...Printer Guide IMPORTANT Read this manual carefully Use this manual when you need quick reference help for the printer feature of your machine ...

Page 2: ...g up the machine Setting up paper Installing Printer Driver Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues Sending and receiving faxes Speed dialing Troubleshooting fax issues Printing with CAPT Canon Advanced Printing Technology Checking the Status of a Print Job Troubleshooting CAPT issues Set up Instructions Basic Guide Fax Guide Printer Guide ...

Page 3: ...products if you need an exact specification please contact Canon How This Manual Is Organized Before You Start Installing the Printer Driver Canon Advanced Printing Technology CAPT Printer Properties Checking the Status of a Print Job Troubleshooting Printer Specifications Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Appendix Glossary Index ...

Page 4: ...bed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Notice The information in this document is subject to change without notice Disclaimer CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRE...

Page 5: ...LASS D800 Series as a Network Printer 2 32 Canon iC D800 Group 2 42 Printing with CAPT 2 43 Chapter 3 Printer Properties Windows 95 98 Me Printer Properties 3 2 Windows NT 4 0 2000 XP Server 2003 Printer Properties and Default Document Properties 3 16 Chapter 4 Checking the Status of a Print Job Opening the Status Window 4 2 Using Canon iC D800 Status Window 4 3 Network Printer Status 4 12 The Sta...

Page 6: ...y to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions IMPORTANT Indicates an operational warning or restriction Be certain to read these items to operate the machine correctly and to avoid damage to the machine NOTE Indicates a note for operation or an additional explanation Reading these is highly recommended p n nn...

Page 7: ... the model or options that come with your machine The keys or buttons which you should press are marked with as shown below When multiple buttons or keys can be pressed they will be highlighted and mentioned in the order in which they should be pressed 4 The Wizard displays a list of available printers Click Have Disk Click this button for operation ...

Page 8: ...Windows 98 operating system Windows 98 Microsoft Windows Millennium Edition operating system Windows Me Microsoft WindowsNT 4 0 operating system Windows NT 4 0 Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows XP operating system Windows XP Microsoft Windows Server 2003 operating system Windows Server 2003 Microsoft Windows operating system Windows ...

Page 9: ...provides an explanation of the system environments required for using CAPT Canon Advanced Printing Technology It also explains where to find help and information regarding the installation and use of this software Introduction System Requirements Where to Find Help ...

Page 10: ...Canon products and update your software on the Canon home page http www usa canon com The printer driver for Windows 95 98 Me NT 4 0 2000 XP Server 2003 can be used in the following system environments Operating System Software Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows Me Microsoft Windows NT 4 0 Microsoft Windows 2000 Microsoft Windows XP or Microsoft Windows Server 2003 Compute...

Page 11: ... Help file provided with the software In the printer s Properties dialog box you can click Help to display additional information about every feature and option in CAPT You can also click Help in the upper right corner of most dialog boxes and then click a specific item in the dialog box for help with that item or right click a specific item and choose Help to access the same help information for ...

Page 12: ...g Technology CAPT Chapter 2 Installing the Printer Driver Canon Advanced Printing Technology CAPT This chapter describes CAPT Canon Advanced Printing Technology It includes the following information What is CAPT Installing the Printer Driver Printing with CAPT ...

Page 13: ...mageCLASS D800 series machine as a local printer connected directly to your computer follow the steps below If the imageCLASS D800 series is already on your network and you want to start using it follow the steps in Network Users on p 2 28 If you want to install the imageCLASS D800 series as a network printer follow the steps in Connecting the imageCLASS D800 Series as a Network Printer on p 2 32 ...

Page 14: ...to your computer Set up Instructions Turn on the machine Set up Instructions Start up Windows 98 Me Windows 95 98 Me USB Users NOTE Using a USB Port USB Cable In order to use the printer via USB your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer If the USB class driver is already installed in your computer proceed to step8 USB is n...

Page 15: ...mended in the Add New Hardware Wizard and click Next 3 Place the CD ROM into the CD ROM drive 4 Select Specify a location and click Browse to select the driver in the language that you want to install For example if your CD ROM drive is drive D browse to D English Win9x then click Next If you use Windows Me browse to D English WinMe ...

Page 16: ...2 5 2 Installing the Printer Driver Canon Advanced Printing Technology CAPT 5 Click Next on Windows driver file search for the device 6 When the following dialog box appears click Finish ...

Page 17: ...Printer Driver Canon Advanced Printing Technology CAPT 7 The Add New Hardware Wizard Canon iC D800 appears Click Next 8 Select Search for the best driver for your device Recommended in the Add New Hardware Wizard click Next ...

Page 18: ... drive is drive D browse to D English Win9x and click OK Confirm that the folder to browse is selected under Specify a location the click Next For Windows Me select Specify the location of the driver Advanced as D English Win Me click Next in the Add New Hardware Wizard 10 The screen displays the selected driver file Click Next 11 Type the printer name you wish to use then click Finish ...

Page 19: ...98 Me Add Printer Wizard The following is the installation procedures using a parallel port under Windows 98 12 When the installation is complete the following dialog box appears Click OK to close the dialog box Click Finish on the Add New Hardware Wizard Parallel Port Users IMPORTANT If other printer drivers are already installed on the parallel port LPT 1 etc of the computer connected to this pr...

Page 20: ...2 9 2 Installing the Printer Driver Canon Advanced Printing Technology CAPT 2 Double click the Add Printer icon The Add Printer Wizard dialog box appears Click Next 3 Select Local Printer and click Next ...

Page 21: ... Disk 5 The Install From Disk dialog box appears Use Browse to select the directory or enter the path name that contains the printer software then click OK For example if you are using the CD ROM to install the software and your CD ROM drive is drive D the path name would be D English Win9x If you use Windows Me browse to D English WinMe ...

Page 22: ...2 11 2 Installing the Printer Driver Canon Advanced Printing Technology CAPT 6 Select the printer and click Next 7 Select the printer s port and then click Next ...

Page 23: ... Canon Advanced Printing Technology CAPT 8 Enter the name you wish to use then click Finish 9 When the installation is complete the following dialog box appears To close the dialog box click OK Click Finish on the Add New Hardware Wizard ...

Page 24: ...Instructions Start up Windows 2000 XP Server 2003 Windows NT 4 0 2000 XP Server 2003 USB Users NOTE Using a USB Port USB Cable In order to use the printer via USB your computer must be equipped with a USB port and it is necessary that its operation is approved by the manufacturer USB is not available for Windows NT 4 0 1 Log on as member of Administrators The full control access right for the prin...

Page 25: ...APT 3 The Found New Hardware Wizard dialog box appears Click Next Select Search for a suitable driver for my device recommended in the Found New Hardware Wizard and click Next NOTE Unknown may be displayed as the name of the device 4 Select Specify a location and click Next ...

Page 26: ...your CD ROM drive is drive D browse to D English Win2000 then click OK If you use Windows XP Server 2003 and your CD ROM drive is drive D browse to D English WinXP For Server 2003 the path name is the same as for Windows XP Click Next on Driver Files Search Results NOTE Click Yes if the Digital Signature Not Found dialog box appears 6 When the installation is complete the following dialog box appe...

Page 27: ...ogy CAPT 1 Plug and Play will activate and the Found New Hardware Wizard dialog box appears Click Next 2 Select Search for a suitable driver for my device recommended in the Found New Hardware Wizard and click Next NOTE Unknown may be displayed as the name of the device ...

Page 28: ...M drive is drive D browse to D English Win2000 then click OK If you use Windows XP Server 2003 and your CD ROM drive is drive D browse to D English WinXP For Server 2003 the path name is the same as for Windows XP Click Next on Driver Files Search Results NOTE Click Yes if the Digital Signature Not Found dialog box appears 5 When the installation is complete the following dialog box appears Click ...

Page 29: ...0 Add Printer Wizard 1 Log on as member of Administrators The full control access right for the printer is necessary for the installation of CAPT 2 From the Start menu select Settings then Printers The Printers folder appears 3 Double click the Add Printer icon The Add Printer Wizard dialog box appears 4 Select My Computer then click Next 5 Select the printer port you want to use then click Next ...

Page 30: ...he Install From Disk dialog box appears Use Browse to select the directory or enter the path name that contains CAPT then click OK For example if you are using the CD ROM to install CAPT and your CD ROM drive is drive D the path name would be D English WinNT40 8 Select your printer model from the list of printers displayed then click Next ...

Page 31: ...Technology CAPT 9 Click Next to accept the default printer name or enter the name you wish to use then click Next 10 Select whether this printer is shared with other computers If it is shared select all the operating systems that will use this printer Click Next ...

Page 32: ...inish Windows creates the Canon iC D800 icon on the Desktop and the Canon iC D800 icon is added to the Printers folder 12 When the installation is complete the following dialog box appears Click OK to close the dialog box 13 If you opted to print a test page the test page prints after the installation completes and the following dialog box appears If the test page printed correctly click Yes ...

Page 33: ...erver 2003 1 Log on as member of Administrators The full control access right for the printer is necessary for the installation of CAPT 2 From the Start menu select Settings then Printers in Windows XP Server 2003 select Printers and Faxes from Start menu The Printers in Windows XP Server 2003 Printers and Faxes folder appears 3 Double click the Add Printer icon in Windows XP Server 2003 click Add...

Page 34: ...dvanced Printing Technology CAPT IMPORTANT Checking Automatically detect and install my Plug and Play printer is not recommended 5 Select the printer port you want to use then click Next 6 Click Have Disk in the Manufacturers Printers dialog box ...

Page 35: ...tains CAPT then click OK For example if you are using the CD ROM to install CAPT and your CD ROM drive is drive D the path name would be D English Win2000 If you use Windows XP Server 2003 and your CD ROM drive is drive D browse to D English WinXP For Server 2003 the path name is the same as for Windows XP 8 Select your printer model from the list of printers displayed then click Next ...

Page 36: ...rinter Driver Canon Advanced Printing Technology CAPT 9 Click Next to accept the default printer name or enter the name you wish to use then click Next 10 Select whether this printer is shared with other computers Click Next ...

Page 37: ... want to print a test page then click Next 12 Click Finish NOTE Click Yes if the Digital Signature Not Found dialog box appears Windows creates the Canon iC D800 icon on the Desktop and the Canon iC D800 icon is added to the Printers folder 13 When the installation is complete the following dialog box appears Click OK to close the dialog box ...

Page 38: ...rinter Driver Canon Advanced Printing Technology CAPT 14 If you opted to print a test page the test page prints after the installation completes and the following dialog box appears If the test page printed correctly click OK ...

Page 39: ...er Wizard Network Users Connecting to the imageCLASS D800 Series Already on Your Network 1 Open Explorer and browse the network until you can see the Canon iC D800 printer icon 2 Double click the printer icon or drag the printer icon to the Printers in Windows XP Server 2003 Printers and Faxes folder 3 Follow the instructions on screen NOTE Service Pack 4 or later must be installed on Windows NT s...

Page 40: ...orm steps 5 to 8 below 5 The Wizard displays a list of available printers Click Have Disk 6 The Install From Disk dialog box appears Use Browse to select the directory or enter the path name that contains the printer software then click OK 7 If the server is a Windows 95 98 Me computer you can enter a name for the printer or accept the default name and click Next NOTE If the connection fails you a...

Page 41: ...rinters and Faxes folder appears 3 Double click the Add Printer icon in Windows XP Server 2003 click Add a printer in Printer Tasks The Add Printer Wizard dialog box appears 4 Select Network printer server in Windows XP Server 2003 select A network printer or a printer attached to another computer then click Next The Connect to Printer Specify a Printer in Windows XP Server 2003 dialog appears 5 S...

Page 42: ... and client do not need to use the same operating system and it is possible to print from a Windows 95 98 Me client to a Windows NT 4 0 2000 XP Server 2003 print server or vice versa You can start printing simply by starting the server even if the server was not running when the client was started If the server is running on Windows NT 4 0 2000 XP Server 2003 you can print even if no one is logged...

Page 43: ...ake the following settings See your print server system documentation for more information Windows 95 98 Me Server Settings Network Settings Connecting the imageCLASS D800 Series as a Network Printer 1 Double click the Network icon in the Control Panel 2 Select the Configuration tab then click Add 3 Select Service then click Add 4 Select Microsoft in the Manufacturers list box ...

Page 44: ...ced Printing Technology CAPT 5 Select File and printer sharing for Microsoft Networks in the Network Services box then click OK 6 Click File and Print Sharing NOTE Be sure there is a check by I want to be able to allow others to print to my printer s ...

Page 45: ...nstalling the Printer Driver Canon Advanced Printing Technology CAPT 7 Select the Access Control tab and check either Share level access control or User level access control 8 Click OK and then restart Windows ...

Page 46: ...ver Canon Advanced Printing Technology CAPT Printer Settings Share level access control 1 Open the Canon iC D800 Properties window then check Shared As in the Sharing tab 2 Enter the Share Name Comment and Password as needed 3 Click OK ...

Page 47: ...anced Printing Technology CAPT User level access control 1 Open the Canon iC D800 Properties window then check Shared As in the Sharing tab 2 Enter the Share Name and Comment as needed 3 Click Add and select the users allowed to access the printer ...

Page 48: ... 37 2 Installing the Printer Driver Canon Advanced Printing Technology CAPT 4 Click OK when you have finished adding users 5 Click OK again NOTE Do not enter space or special character in the Share Name ...

Page 49: ...ology CAPT Windows NT 4 0 2000 XP Server 2003 Server Settings Add Server Service Windows NT 4 0 1 Double click the Network icon from the Control Panel 2 Select the Services tab and if the Server is not shown click Add 3 Select the Server and click OK 4 Restart Windows ...

Page 50: ...enu The Local Area Connection Properties dialog box appears 3 Select File and Printer Sharing for Microsoft Networks then click OK 1 From the Start menu select Control Panel The Control Panel folder appears 2 Click Network and Internet Connections Network and Internet Connections folder appears 3 Click Network Connections Network Connections folder appears 4 Right click the Local Area Connection i...

Page 51: ...2 40 2 Installing the Printer Driver Canon Advanced Printing Technology CAPT 5 Select File and Printer Sharing for Microsoft Networks then click OK ...

Page 52: ...ecute from either Status display requires status exchanges between the print server and client using TCP IP or NetBEUI protocols Status display is not supported if IPX SPX is the only protocol used 1 Open the Canon iC D800 Properties window then check Shared as in the Sharing tab 2 Enter the Share Name as needed 3 Click OK The printer icon changes to indicate sharing NOTE Sharing settings may also...

Page 53: ...APT Canon iC D800 Status Window Displays the Canon iC D800 Status Window Canon iC D800 Trouble Shooter Starts the Trouble Shooter program for CAPT It helps you solve printing problems in Windows 95 98 Me or NT 4 0 2000 XP Server 2003 Chapter 5 Troubleshooting Canon iC D800 Uninstallation Starts the uninstall program for CAPT If CAPT is not working properly it might help to uninstall and then insta...

Page 54: ...rint CAPT displays the Canon iC D800 Status Window This window shows you the paper moving through the machine how long it will take to print the document and how much of the document has printed From the Status Window you can pause resume or delete the current print job If a printing problem occurs the Canon iC D800 Status Window automatically opens and identifies the problem Before using CAPT mak...

Page 55: ...erties This chapter describes the dialogs and settings on the Printer Properties screens It includes the following information Windows 95 98 Me Printer Properties Windows NT 4 0 2000 XP Server 2003 Printer Properties and Default Document Properties ...

Page 56: ...how you have your system set up Screens examples use Windows 98 The way you get to the dialog boxes determines how long the printing options remain in effect If you start from an application s Print command your choices apply only to that print job They will not be stored when you close the application If you start from the Printers folder the settings apply to all Windows applications and remain ...

Page 57: ...3 3 3 Printer Properties General Tab Lets you print a test page or define separator pages Refer to your Windows operating system documentation for more information ...

Page 58: ...rinter Properties Details Tab Specifies the printer port and time out settings Refer to your Windows operating system documentation for more information Spool Settings The installer sets the following defaults ...

Page 59: ...inter Properties Sharing Tab Specifies the printer sharing settings This tab is available only when file and printer sharing is enabled Refer to your Windows operating system documentation for more information ...

Page 60: ...Size option Output Size lets you select the paper size to print on If your output size is set to anything other than Match Page Size the image will be automatically reduced or enlarged to fit on the page Copies lets you specify the number of copies to be printed 1 to 999 Orientation lets you select the direction of printing relative to the paper Portrait Landscape Page Layout lets you select the n...

Page 61: ...ocated on the Page Setup Finishing Paper Source and Quality tabs Click on the tabs in the View Settings dialog box to view the settings for each tab Custom Paper Size Settings Custom Paper Size on the Page Setup tab window allows you to define custom paper sizes for quick selection You can specify the name width and height of each size You can have up to three custom sizes Be sure to designate val...

Page 62: ...e Defaults 1 Select one of the predefined sizes from the Custom Paper List 2 If you wish enter a unique name in the Name area 3 Select the Unit of measurement Millimeter or Inch 4 Define the Paper Size using the Width 3 00 to 8 50 inches 76 2 to 215 9 mm and Height 5 00 to 14 00 inches 127 0 to 355 6 mm settings 5 Click OK to accept your changes ...

Page 63: ...ap BMP Creating an Overlay Form File Before using Overlay Printing you need to create an overlay form file in an application To create a form file you can use both applications from Windows 95 98 Me package and commercially available software Windows Metafile WMF Windows metafile format is used in most commercially available draw applications Create the form data and save it in the metafile format...

Page 64: ...e application data Foreground Check this radio button on to place the overlay data in front of over the application data Position Left Top lets you specify the position of the overlay based on its distance from the paper s left and top edges Select units of measurement using Millimeter or Inch radio button Valid values interval for this setting is 0 to 16 5 inches 0 to 420 mm Size Width Height let...

Page 65: ...ication being used Settings for overlay printing of your machine allow you to place overlay form in the foreground in front or in the background in back of the application print data ABC ABC ABC ABC ABC ABC ABC ABC Overlay Application Overlay Placement Background The result will appear as one of the shown below Overlay Placement Foreground The result will appear as one of the shown below Using Win...

Page 66: ... 12 3 Printer Properties Finishing Tab Specifies how final output is collated and printing pages in reverse output order Check the check boxes to collate the document or print it in reverse output order ...

Page 67: ... select from following types of paper Plain Paper including colored paper recycled paper 17 lb to 20 lb bond 64 to 80 g m2 Transparencies Tracing Paper tracing paper thin paper 15 lb to 19 lb bond 52 to 63 g m2 Special Paper 1 thick paper 21 lb to 32 lb bond 81 to 128 g m2 Special Paper 2 postcards envelopes When Paper Source is set to Cassette please do not select paper types other than Plain Pap...

Page 68: ...e Different halftone patterns give different grey shade results Brightness is the relative proportion of light and dark areas Decreasing brightness darkens the overall image increasing brightness lightens it Brightness is expressed as a relative range from 80 to 80 Contrast is the degree of difference between the lightest and darkest areas of an image Decreasing contrast lightens the dark areas an...

Page 69: ...oner saver and Image Refinement Toner Save thins the black areas of print data so toner consumption is reduced Image Refinement is a printer technology from Canon with which the printer automatically senses and refines the jagged edges and ragged curves of characters and graphics ...

Page 70: ...ers in Windows XP Server 2003 Printers and Faxes folder or click the right mouse button on the Canon iC D800 icon in the Printers in Windows XP Server 2003 Printers and Faxes folder and select Document Defaults from the pop up menu You can also open an equivalent dialog box and specify the setting by selecting Print or Page Setup from the File menu of an application Windows NT 4 0 2000 XP Server 2...

Page 71: ...rint a test page and separator pages Refer to your Windows operating system documentation for more information Ports Tab Lets you specify the port to which the printer is attached Refer to your Windows operating system documentation for more information ...

Page 72: ... system documentation for more information Spool print documents so program finishes printing faster and Start printing immediately are set automatically when you install the printer driver Sharing Tab Specifies the printer sharing settings Refer to your Windows operating system documentation for more information ...

Page 73: ...3 19 3 Printer Properties Security Tab Lets you specify security settings Refer to your operating system documentation for more information ...

Page 74: ...per dialog box This dialog box contains the definition for the sizes you have defined in the Print Server Properties refer to p 3 21 for information on how to setup custom paper sizes Only paper sizes that are supported by your printer will be available in this dialog box Paper size can range in height from 5 to 14 127mm to 355 6mm width 3 to 8 5 76 2mm to 215 9mm and must have a minimum of 0 2 5m...

Page 75: ...elect Server Properties 3 Check the Create a New Form box on the Form tab in the Print Server Properties dialog box 4 Type a name for your setup in the Form Description for box 5 Select Metric or English 6 Enter the values for Width 5 to 14 127mm to 355 6mm Height 3 to 8 5 76 2mm to 215 9mm and Printer Area Margins a minimum of 0 2 5mm Be sure to designate values such that the height is equal to o...

Page 76: ...3 22 3 Printer Properties Be sure to enter all the values required in Step Repeat the Steps to to setup more custom paper sizes 7 Click Save Form 6 3 7 ...

Page 77: ...e Size the image will be automatically reduced or enlarged to fit on the page Copies lets you specify the number of copies to be printed 1 to 999 Orientation lets you select the direction of printing relative to the printer s paper Portrait Landscape Page Layout lets you select the number of pages per sheet 1 2 4 8 9 If you select more than 1 the image may be reduced to fit on the selected output ...

Page 78: ...r overlay forms you can use files in the following formats Windows Metafile WMF Windows Bitmap BMP Creating an Overlay Form File Before using Overlay Printing you need to create an overlay form file in an application To create a form file you can use both applications from Windows NT 4 0 2000 XP Server 2003 package and commercially available software Windows Metafile WMF Windows metafile format is...

Page 79: ...e application data Foreground Check this radio button on to place the overlay data in front of over the application data Position Left Top lets you specify the position of the overlay based on its distance from the paper s left and top edges Select units of measurement using Millimeter or Inch radio button Valid values interval for this setting is 0 to 16 inches 0 to 420 mm Size Width Height lets ...

Page 80: ...ication being used Settings for overlay printing of your machine allow you to place overlay form in the foreground in front or in the background in back of the application print data ABC ABC ABC ABC ABC ABC ABC ABC Original data Overlay Application Overlay Placement Background The result will appear as one of the shown below Overlay Placement Foreground The result will appear as one of the shown b...

Page 81: ...rse output order Check the check boxes to collate the document or print it in reverse output order Preferences Preferences on the Finishing tab window opens the Preferences dialog box The check box lets you turn EMF Spooling on If this is not checked EMF Spooling will be off This setting is unchecked by default ...

Page 82: ...ou select from following types of paper Plain Paper including colored paper recycled paper 17 lb to 20 lb bond 64 to 80 g m2 Transparencies Tracing Paper tracing paper thin paper 15 lb to 19 lb bond 52 to 63 g m2 Special Paper 1 thick paper 21 lb to 32 lb bond 81 to 128 g m2 Special Paper 2 postcards envelopes When Paper Source is set to Cassette please do not select paper types other than Plain P...

Page 83: ...e Different halftone patterns give different grey shade results Brightness is the relative proportion of light and dark areas Decreasing brightness darkens the overall image increasing brightness lightens it Brightness is expressed as a relative range from 80 to 80 Contrast is the degree of difference between the lightest and darkest areas of an image Decreasing contrast lightens the dark areas an...

Page 84: ...oner saver and Image Refinement Toner Save thins the black areas of print data so toner consumption is reduced Image Refinement is a printer technology from Canon with which the printer automatically senses and refines the jagged edges and ragged curves of characters and graphics ...

Page 85: ...obs You can track and control your print jobs using either of the following methods The Canon iC D800 Status Window Tells you exactly what is happening with the current print job The Windows Printers in Windows XP Server 2003 Printers and Faxes folder Helps you control and manage all print jobs in a queue for all printers installed in Windows ...

Page 86: ...us Window icon in the Windows Taskbar and selecting Canon iC D800 If the icon is not displayed in the taskbar click Start and select Program Canon iC D800 Canon iC D800 Status Window then the icon will be displayed in the taskbar The Printer Status Window appears every time you attempt to print If you would like to hide the Printer Status Window right click the Status Window icon in the Windows Ta...

Page 87: ... Animation area Shows an animated graphic indicating the current printer status The graphic background changes from blue normal to orange when user action is required or to red when a warning is issued Progress bar Indicates the progress of the current job Tool bar Use to pause delete or resume printing Job information area Displays information related to print jobs The type of information display...

Page 88: ...0 Status Window The Job menu includes the following options Pause temporarily halts printing of the current document After the current page completes printing the printer pauses until you select Resume Resume resumes printing with the next page of the document you paused Cancel cancels printing of the document currently being printed ...

Page 89: ...he Option Settings dialog box that lets you change the settings for the Status Window Port opens the Port Setting dialog box when the printer is connected to a local parallel port This setting is unavailable if the printer is not connected to a local parallel port or while printing is in progress Option Settings This dialog box lets you define when and how you want the Canon iC D800 Status Window ...

Page 90: ...tatus Window is continually monitoring the printer Only while Displaying Printer Status Window Status Window is monitoring the printer only when Printer Status Window is displayed Only while Printing Status Window is monitoring the printer only when printing a job Always Display Printer Status Window on Top places the Status Window on top of all windows on the desktop Port Setting This dialog box ...

Page 91: ...s of a Print Job Using the Help Menu You can select the Help menu from the menu bar of the Canon iC D800 Status Window Help Topics displays the search window for help topics About displays the Status Window version information ...

Page 92: ...Cancel Cancels the current print job If you are printing several documents CAPT continues to the next print job in the queue and displays the status of that print job To cancel all print jobs in the queue simultaneously choose Settings from the Start menu then select the Printers folder in Windows XP Server 2003 select Printers and Faxes from Start menu Double click the Canon iC D800 icon to displ...

Page 93: ... This tab shows information related to the job that is currently being printed The following types of information are displayed Document Name User Name Host Name Approx Time Remaining Approx Finish Time Some of this information may not be displayed depending on the printer status ...

Page 94: ...o jobs that are completed The following types of information are displayed Document Name Result Owner Pages Complete Time The job history displayed in the job information area can list a history of up to the most recent 100 jobs The job logs list clears whenever you terminate the Status Window ...

Page 95: ...4 11 4 Checking the Status of a Print Job Print Job List This tab shows information related to the jobs that have not yet started Document Name Status Owner Started at ...

Page 96: ...b opens automatically If the client s Status Window opens automatically it closes automatically when printing completes or the error is cancelled unless the user interacted with the window or its menus Performing print job operations Print job operations pause resume cancel may be performed from either the print server or the client for the job After a client performs a print operation no other op...

Page 97: ... you information about your print job and the printer itself The Status Window Icon Printer Ready Indicates that the printer is ready to print Printing Paused Indicates that printing has paused Attention Required When the Status Window displays an alert the window automatically opens to its full size You can minimize the window again but you will not be able to resume printing until you take the a...

Page 98: ...print a self test but the printer does not print other jobs or your printed output is not what you expected the problem is with your computer software or cables If your printer is not operating properly try the suggestions in this chapter in the order listed If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter please refer to the Basic G...

Page 99: ...hat you are using an 8 bit Centronics compatible parallel interface cable with bidirectional capability Your computer might not be working properly Check your computer make sure that it is turned on and working properly No power is supplied Power cord might not be plugged in Make sure that the power cord is securely plugged into both the machine and the AC outlet AC outlet might not be supplying p...

Page 100: ... see if this solves the problem Printer locks up system Your system setup might be a problem Verify that you have a high quality shielded interface cable The problem might be your BIOS Verify that your BIOS setup is correct See your computer s documentation for details Verify that your physical memory is working correctly If you have a Toshiba laptop change this line in your CONFIG SYS file c winu...

Page 101: ... information see Uninstalling CAPT on p 5 10 Cannot use Adobe Type Manager ATM fonts Adobe Type Manager ATM is not supported Cannot print with a printer driver other than Canon iC D800 The printer driver is connected to the same port as the Canon iC D800 printer driver Connect the printer driver to a port different from the Canon iC D800 printer driver CD ROM Menu doesn t appear automatically Auto...

Page 102: ... dialog box appears 3 Select Device Manager tab and double click Universal Serial Bus Controllers For Windows 2000 XP Server 2003 select Hardware tab and click Device Manager button 4 Delete ONLY the following USB class drivers under Universal Serial Bus Controller For Windows 98 select Canon iC D800 For Windows Me Canon CAPT USB Printer and click Delete button For Windows 2000 XP Server 2003 sele...

Page 103: ...med in the printer while printing Follow the instructions on the LCD screen of the machine or refer to the Basic Guide for more information Printing resumes automatically when the paper jam is fixed 2 The printer cover was left open or the toner cartridge was not properly replaced after clearing a paper jam Close the cover securely Basic Guide Cartridge Not Loaded There is no toner cartridge in th...

Page 104: ... equipment Printing Temporarily Stopped Your computer could not transfer the data to the device due to the large amount of data or a data transfer error occurred Click the Resume button to resume printing Waiting to Print The current job has been interrupted by another job Please wait until the job is finished Printing will begin automatically Energy Saver Mode The printer is in the energy saver m...

Page 105: ...indows directory and free memory Installed files Selected printer port checks to see if usable Registries RapidPort communication device drivers Windows NT 4 0 2000 XP Server 2003 Language monitor Printer drivers Status Window Printer Properties settings Canon iC D800 program folder If the Trouble Shooter encounters a problem it displays an error message Each message includes several options such ...

Page 106: ...ox Trouble Shooter prompts if you want to save the results as a text file Check the Save Result check box and enter the desired filename The file saves with the extension of LOG When you click OK in the above dialog box the Windows Restart dialog box appears You must restart Windows for corrections made by the Trouble Shooter to take effect IMPORTANT To run Trouble Shooter for the Canon iC D800 on...

Page 107: ...installing CAPT 1 Click the Start button then point to Programs in Windows XP Server 2003 All Programs 2 Point to Canon iC D800 3 Click Canon iC D800 Uninstallation 4 Follow the on screen instructions 5 Windows 95 98 Me Click OK and your system restarts Windows NT 4 0 2000 XP Server 2003 Click OK recommended to restart your system NOTE In Windows NT 4 0 2000 XP Server 2003 you cannot uninstall the...

Page 108: ... 80 g m2 paper stack approx 3 8 inches 10 mm high Paper delivery 100 sheets 20 lb bond 80 g m2 paper Startup time Less than 1 second startup from the Energy Saver mode Less than 13 seconds when the printer is plugged into an AC outlet at 68 F 20 C First print Less than 18 seconds startup from the Energy Saver mode Less than 18 5 seconds when the printer is plugged into an AC outlet For printing on...

Page 109: ...ation Also referred to as emphasized or double strike printing Brightness The relative proportion of light and dark areas Decreasing brightness darkens the overall image increasing brightness lightens it C Canon Advanced Printing Technology CAPT Software that extends the power of the Windows operating system to a printer to speed up and simplify printing Canon Advanced Printing Technology provides...

Page 110: ... that represents your work area in Windows Icons windows and the taskbar are displayed on the Windows desktop dpi Dots per inch A unit of measurement for indicating a printer s resolution The imageCLASS D800 series prints at a resolution of 600 dpi Driver A program that controls how the computer and an external device interact The printer driver supplies Windows with information such as descriptio...

Page 111: ...the printer automatically senses and refines the jagged edges and ragged curves of characters and graphics Interface The connection between two devices through which they communicate with each other The imageCLASS D800 series machine features USB and parallel interfaces which makes it compatible with IBM and similar personal computers Interface cable The cable with bidirectional capability used to...

Page 112: ...o describe printer or computer memory size My Computer The Windows program that you can use to browse through your computer s filing system and to open drives folders and files You can also use My Computer to manage your files and your filing system by moving copying renaming and deleting items N NetPilot This utility is used to control network printers Network A group of computers connected by ca...

Page 113: ...he Paper Source tab of the Printer Properties dialog screen Parallel interface An interface that transmits multiple bits simultaneously usually in one byte segments Your printer has a built in Centronics type parallel interface See Centronics interface Parallel interface cable A bidirectional cable usually less than six feet long that transfers multiple bits of information to the printer simultane...

Page 114: ...ntrols how the computer and printer interact The printer driver supplies Windows with information such as descriptions of fonts and features of the installed printer When you print with Canon Advanced Printing Technology you are using its printer driver Printers folder The container in which your printer information is stored Progress bar In the Status Window or its icon a horizontal bar that grap...

Page 115: ...erse Output Order This function allows printing pages of the document in reverse order from the last page to the first page S Scalable fonts Scalable fonts allow characters to be printed in various sizes and rotation angles This is different from bitmap fonts which are printed in fixed sizes and angles Scaling Enlarging or reducing the printed image Separator page Optional pages printed at the beg...

Page 116: ...l menu box and Maximize and Minimize buttons Toner A black resin coated powder contained in the Cartridge L50 The printer applies the toner to the surface of the photosensitive drum inside the printer via an electrophotographic mechanism Toner saver Because the black areas of print data are thinned toner consumption is reduced Tool bar In the Status Window the area in the tab window that includes ...

Page 117: ... See Physical RAM W WebNetSpot This utility is used to control network printers Weight Refers to the thickness of a font light medium or bold Also refers to the thickness of paper Windows Explorer The Windows program you can use to browse through open and manage the disk drives folders and files on your computer in a network system You can also use Windows Explorer to view and open shared folders ...

Page 118: ...2 G 1 Checking the status of a print job 4 1 Client G 1 Collate G 2 Communication error 5 7 Contrast 3 14 G 2 Control Panels G 2 Custom paper size 3 7 selecting 3 8 D Default setting G 2 Details tab Windows 95 98 Me 3 4 Details button 3 15 3 30 Device Busy 5 7 Device time out 5 3 Dialog boxes Windows 95 98 Me printer properties 3 2 3 15 Windows NT 4 0 2000 XP Server 2003 printer properties 3 16 3 ...

Page 119: ...lug and play for USB Port Windows 2000 XP Server 2003 2 13 2 15 Windows 98 Me 2 3 2 8 Port Busy 5 7 Portrait G 6 Ports tab Windows NT 4 0 2000 XP Server 2003 3 17 Power not supplied 5 2 Print job details tab 4 9 Print job list tab 4 11 Print job log tab 4 10 Print Monitor G 6 Print queue G 6 Printer does not print 5 2 locks up 5 3 problems 5 2 5 3 specifications A 1 speed A 1 stops printing 5 2 Pr...

Page 120: ...s Not in Position 5 6 Time out device 5 3 Toner G 8 saver G 8 Toolbar status window 4 3 using 4 8 Trademarks iv Transfer roller G 8 Trouble Shooter 2 42 5 8 5 9 Troubleshooting 5 1 5 10 CAPT problems 5 4 5 5 printer problems 5 2 5 3 removing Canon Advanced Printing Technology Uninstallation 5 10 USB class driver is not properly installed 5 5 U Uninstallation 5 10 USB cable 2 3 2 13 interface G 9 p...