Code
Character strings
Cause
Remedy
8xxx 0709 Tracking ID is not match
When the firmware is updated, the tracking
ID in the reply of Updater differs from that
specified by UGW.
Collect Debug log and send it to the Support
Dept. of the sales company.
8xxx 2000 Unknown error
Other communication errors
Perform and complete a communication test
(COM-TEST).
8xxx 2003 Network is not ready, try later
After the main power of the device is turned
OFF and then ON, a communication test
was performed with the network not ready.
Check the connection status of the network.
Perform a communication test (COM-TEST)
60 seconds after turning ON the power of the
device.
8xxx 2004 Server response error ([hexadec-
imal]) [detailed error information
on the server side]
UGW reply error: Communication to UGW
has succeeded, but an error occurred and
UGW returned an error.
Wait for a while and then try again. Check the
error code (in hex notation) and the details of
the error (detailed error information on the
server side) from UGW displayed after the
message.
8xxx 200A Server connection error
UGW connection error:
• TCP/IP communication failed.
• The IP address of the device has not
been set.
• Check the connection status of the net-
work.
• If proxy is used, configure the proxy set-
tings and check the status of the proxy
server.
8xxx 200B Server address resolution error
UGW address resolution error
• Check that Internet connection is avail-
able in the environment.
8xxx 2014 Proxy connection error
The address is invalid and connection to the
proxy server fails.
Check the address/port of the proxy server,
and configure the settings again.
8xxx 2015 Proxy address resolution error
Proxy address name resolution error
• Check the host name and the DNS set-
tings of the proxy server.
• Set the proxy server using the IP ad-
dress.
8xxx 201E Proxy authentication error
Proxy authentication error
Check the user name and password for log-
ging in to the proxy, and configure the set-
tings again.
8xxx 2028 Server certificate error
• The root certificate for the server has
not been registered on the device.
• The user has used another certificate
and the correct certificate file has not
been registered.
• The date and time of the device is cor-
rect.
• Install the latest device system software
(upgrade the version).
• Set the correct date and time on the de-
vice.
• Execute CA-KEY > CLEAR, and turn
OFF and then ON the power of the de-
vice (automatic installation of the CA
certificate at the time of shipment).
8xxx 2046 Server certificate expired
• The root certificate registered on the
device has expired.
• The root certificate registered by the
user at first is used and the correct cer-
tificate has not been registered.
• The date of the device is outside the
validity period.
Set the correct date and time on the device.
If the date and time set on the device is cor-
rect, upgrade the version to the latest sys-
tem.
8xxx 2047 Server response time out
UGW reply time-out
If this occurs during a communication test,
wait for a while and then perform a commu-
nication test (COM-TEST) again.
8xxx 2058 Unknown error
SOAP Client failed to obtain SOAPRes-
ponse. It may be caused by a problem on
the server side or a temporary problem in
network load, etc.
Perform and complete a communication test
(COM-TEST).
8xxx 2063 SOAP Fault
SOAP error (SOAP Fault)
Check that the value of the port number of
UGW (RGW- PORT) is 443.
xxxx xxxx Device internal error
Device internal error
Turn OFF and then ON the power of the de-
vice. Or, replace the system software of the
device (version upgrade).
xxxx xxxx SUSPEND: Initialize Failure!
Internal error at startup of E-RDS
Turn OFF and then ON the power of the de-
vice.
3. Technical Explanation (System)
100
Summary of Contents for imageCLASS LBP325dn
Page 11: ...Safety Precautions Laser 2 Power Supply Lithium Battery 3 Toner Safety 3 Notes on works 4...
Page 15: ...Product Overview 1 Product Lineup 6 Features 7 Specifications 8 Parts Name 11...
Page 141: ...5 Remove the Right Cover Unit 5 Parts Replacement and Cleaning 131...
Page 187: ...Adjustment 6 Actions at Parts Replacement 178...
Page 204: ...Error Jam Alarm 8 Overview 195 Error Code 197 Jam code 205 Alarm Code 208...
Page 219: ...Service Mode 9 Overview 210 Service Mode 214...
Page 243: ...Installation 10 Installation of the host machine 234...
