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5-9

Table of Contents

Index

Advanced Fax 
Features

Advanced Copy 
Features

System Monitor

Reports and Lists

Troubleshooting

Appendix

Receiving Problems

Errors occur frequently while sending.

Q

Are the telephone lines in poor condition, or do 
you have a bad connection?

A

Check if there is a device nearby that interferes 
with signal transmission (e.g., microwave oven).

Cannot redial with [Redial/Pause].

Q

Is <RESTRICT REDIAL> set to <ON> in the <TX 
SETTINGS> of the <FAX SETTINGS> menu?

A

When <RESTRICT REDIAL> is set to <ON> in the 
<TX SETTINGS> of the <FAX SETTINGS> menu, 
Redialing is not available. (See Chapter 12, 
“Machine Settings,” in the Basic Guide.)

Entering the fax number is required again after pressing [Start].

Q

Is <CONFIRM NEW DEST.> set to <ON> in the 
<TX SETTINGS> of the <FAX SETTINGS> 
menu?

A

If <CONFIRM NEW DEST.> is set to <ON> in the 
<TX SETTINGS> of the <FAX SETTINGS> menu, 
you need to enter the fax number again after 
pressing [Start]. (See Chapter 12, “Machine 
Settings,” in the Basic Guide.)

Part of the documents you receive are cut off.

Q

Are the slide guides in your multi-purpose tray 
set to the size of the paper?

A

Adjust the guides of the multi-purpose tray to the 
size of the paper.

Q

Have you specified the correct paper size for 
the multi-purpose tray?

A

Specify the correct paper size for the multi-purpose 
tray.

Q

Is the printing method for received documents 
set to <CUT>?

A

If you want to print a received document without 
cutting off the end, set the printing method to <ON> 
or <OFF>. (See “Reducing Received Images,” on 
p. 1-13.)

Summary of Contents for IMAGECLASS MF4150

Page 1: ...Previous Next Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference Advanced Fax Features Advanced Copy Features System...

Page 2: ...er Guide Indicates the manual is supplied in PDF format in the accompanying CD ROM To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrob...

Page 3: ...eval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of...

Page 4: ...e Coded Dialing Basic Guide Specify multiple recipients with a single key Group Dialing Basic Guide Look up a particular recipient Using Address Book p 1 3 Redial when the line is busy Redialing p 1 4...

Page 5: ...BBBB BBBB 2 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 Make two sided copies Two Sided Copying p 2 3 Copy two documents on one sheet...

Page 6: ...dix Table of Contents Manuals for the Machine i Legal Notices ii Things You Can Do iii How to Use This Guide x Using the Top Page x Using the Chapter Topic List xi 1 Advanced Fax Features 1 1 Dialing...

Page 7: ...tion 1 11 Reception Restriction 1 12 Remote Reception 1 12 Printing Received Documents 1 13 Additional Fax Modes 1 15 Broadcasting 1 15 Canceling Fax Jobs 1 16 Canceling an Ongoing Job 1 16 Canceling...

Page 8: ...d Machine Status 3 2 Checking Print Status 3 2 Checking Print and Scan Counts 3 2 Checking and Deleting Documents Stored in Memory 3 2 Checking and Printing Transmission Reception Results 3 3 Checking...

Page 9: ...Reports and Lists Troubleshooting Appendix 5 Troubleshooting 5 1 General Problems 5 2 Paper Feeding Problems 5 4 Faxing Problems 5 5 Sending Problems 5 5 Receiving Problems 5 9 Copying Problems 5 16 P...

Page 10: ...2 3 4 5 6 TOP Back Previous Next ix Table of Contents Index Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix 6 Appendix 6 1 Glossary 6 2 Index 6...

Page 11: ...Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference Advanced Fax Features Advanced Copy Features System Monitor Repo...

Page 12: ...ced Fax Features Dialing Features 1 3 Using Address Book 1 3 Redialing 1 4 Switching Temporarily to Tone Dialing 1 5 Checking Dialing Line 1 6 Dialing an Overseas Number With Pauses 1 6 Receiving Feat...

Page 13: ...ld keep in mind when using the machine WARNING Indicates a warning that may lead to death or serious injury if not observed CAUTION Explains how to avoid actions that could injure you or damage your m...

Page 14: ...Appendix 1 Advanced Fax Features Dialing Features 1 3 Using Address Book 1 3 Redialing 1 4 Switching Temporarily to Tone Dialing 1 5 Checking Dialing Line 1 6 Dialing an Overseas Number With Pauses 1...

Page 15: ...of Contents Index Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Additional Fax Modes 1 15 Broadcasting 1 15 Canceling Fax Jobs 1 16 Canceling a...

Page 16: ...chine LIST or look up a particular one by their name SEARCH Listing All Recipients 1 Set documents Place the first page on the platen glass if you are not using the ADF 2 Press FAX 3 Press Address Boo...

Page 17: ...e or to find the required recipient 7 Press Start When you set the documents on the platen glass press Start for each document When scanning is complete press OK to start dialing Redialing Redialing c...

Page 18: ...ttempt if it does not detect a busy signal 7 Use or to select the time in minutes between redials then press OK You can also enter values with the numeric keys 8 Press Stop Reset to return to the stan...

Page 19: ...ne function enables you to configure the setting on whether to check for a dial tone 1 Press Additional Functions 2 Use or to select FAX SETTINGS then press OK 3 Use or to select TX SETTINGS then pres...

Page 20: ...use to enter a 2 5 second pause P in the fax telephone number represents 2 5 second pause For a longer pause press Redial Pause again 6 Use the numeric keys to dial the country code the area code and...

Page 21: ...y Answers all calls as faxes and disconnects voice calls AnsMode Receives faxes automatically and records voice messages see AnsMode Additional Settings on p 1 9 DRPD Distinctive Ring Pattern Detectio...

Page 22: ...Mode then press OK 6 Use or to select the time 10 to 30 seconds for the answering machine to start playing outgoing message after receiving a call then press OK You can also enter values with the nume...

Page 23: ...nal Functions 2 Use or to select FAX SETTINGS then press OK 3 Use or to select RX SETTINGS then press OK 4 Use or to select RX MODE then press OK 5 Use or to select FAX TEL then press OK 6 Use or to s...

Page 24: ...that the other party sends the fax by the imageCLASS MF4150 with ITU T Standard Chart No 1 standard mode The maximum number of pages that the machine s memory can store differs depending on the other...

Page 25: ...then press OK Remote Reception Remote reception enables you to use an external telephone connected to the machine to receive faxes manually This can be useful when the machine is not nearby or is bein...

Page 26: ...r multiple pages of paper the data contained in the bottom 8 mm of a page are duplicated at the top of the following page making the duplicated section easier to read You can also print received docum...

Page 27: ...ooting Appendix Two Sided Printing You can print received documents on both sides of the paper 1 Press Additional Functions 2 Use or to select FAX SETTINGS then press OK 3 Use or to select PRINTER SET...

Page 28: ...page on the platen glass if you are not using the ADF 2 Press Additional Functions 3 Use or to select BROADCAST then press OK 4 Use the numeric keys one touch speed dialing key coded dialing code or...

Page 29: ...sending jobs remove any unscanned documents from the ADF If you are in the copy or scan standby mode and want to cancel a fax job press FAX to return to the fax mode first Canceling Reservation You c...

Page 30: ...vanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix 2 Advanced Copy Features Advanced Copy Features 2 2 Collate Copy 2 2 Two Sided Copying 2 3 2 on 1 Combination 2 4 Canceli...

Page 31: ...t to ON in the COPY SETTINGS of the Additional Functions menu skip step 3 and 4 4 Use or to select COLLATE then press OK 5 Use the numeric keys to enter the desired copy quantity 1 to 99 6 Press Start...

Page 32: ...e LTR and A4 Paper weight 17 to 21 lb 64 to 80 g m2 1 Set documents Place the first page on the platen glass if you are not using the ADF 2 Press COPY 3 Press 2 Sided 4 Use or to select ON then press...

Page 33: ...ss COPY 3 Press Collate 2 on 1 4 Use or to select 2 ON 1 then press OK If you want to use 2 ON 1 with Collate Copy see p 2 2 at the same time select COLLATE 2 ON 1 then press OK 5 Use the numeric keys...

Page 34: ...ced Copy Features System Monitor Reports and Lists Troubleshooting Appendix Canceling Copy Jobs Cancel an ongoing job as follows Canceling a Job While Scanning 1 Press Stop Reset Canceling a Job While...

Page 35: ...stem Monitor Reports and Lists Troubleshooting Appendix 3 System Monitor Checking Job and Machine Status 3 2 Checking Print Status 3 2 Checking Print and Scan Counts 3 2 Checking and Deleting Document...

Page 36: ...2 Use or to select PRINT STATUS then press OK 3 Use or to view the job list 4 If you want to delete the print job press OK then press to select YES 5 Press Stop Reset to return to the standby mode Che...

Page 37: ...owing items are displayed Transaction number 60 down to 01 from the newest to the oldest Date and time Type of transaction TX or RX Recipient s name or fax number Result of transaction OK or NG 4 If y...

Page 38: ...Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix 4 Reports and Lists Summary of Reports and Lists 4 2 Printing Reports Automatically 4 3 TX REPORT 4 3 RX...

Page 39: ...matically ACTIVITY REPORT Shows last 60 transmissions and receptions Can be set to print automatically MEMORY DATA LIST Lists reserved jobs stored in memory MEMORY IMAGE PRNT Shows information and the...

Page 40: ...to select the setting you want then press OK PRINT ERROR ONLY Prints a report only when a transmission error occurs OUTPUT NO Does not print a report OUTPUT YES Prints a report every time you send a d...

Page 41: ...nctions 2 Use or to select REPORT SETTINGS then press OK 3 Use or to select SETTINGS then press OK 4 Use or to select RX REPORT then press OK 5 Use or to select the setting you want then press OK OUTP...

Page 42: ...to select SETTINGS then press OK 4 Use or to select ACTIVITY REPORT then press OK 5 Use or to select the setting you want then press OK OUTPUT YES Prints a report after every 60 transactions OUTPUT NO...

Page 43: ...elect REPORT SETTINGS then press OK 3 Use or to select LIST PRINT then press OK 4 Use or to select the required report or list then press OK TX REPORT Transmission Result Report RX REPORT Reception Re...

Page 44: ...Reports and Lists Troubleshooting Appendix 5 Troubleshooting General Problems 5 2 Paper Feeding Problems 5 4 Faxing Problems 5 5 Sending Problems 5 5 Receiving Problems 5 9 Copying Problems 5 16 Prin...

Page 45: ...Error indicator flashes Q Does the machine feed paper correctly or is there paper in the paper feeding tray or multi purpose tray A Clear the paper jam or load paper in the paper feeding tray or mult...

Page 46: ...Is the power cord plugged in securely A Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is plugged into a power strip make sure the power strip...

Page 47: ...e paper loaded correctly A Make sure the paper is correctly loaded See Set Up the Paper Cassette and Load Paper in the Starter Guide Q Does the machine contain too many sheets A Make sure you load the...

Page 48: ...e A Make sure the machine is set for the correct telephone line type See Set the Telephone Line Type in the Starter Guide Q Is your machine in the fax mode A Press FAX to show the fax standby display...

Page 49: ...cuments to finish sending Q Has an error occurred during transmission A Check the LCD for an error message See Chapter 11 Troubleshooting in the Basic Guide A Print an Activity Report and check for an...

Page 50: ...The external phone is busy Please wait until the external phone becomes free Q Is the machine overheated A Turn off the main power switch and let it cool for about 5 minutes Then turn on the main pow...

Page 51: ...rinted out in a reduced size on the recipient s machine Q Is the recipient s paper smaller than the size of the documents you sent A If the recipient is using small size paper your machine automatical...

Page 52: ...ntering the fax number is required again after pressing Start Q Is CONFIRM NEW DEST set to ON in the TX SETTINGS of the FAX SETTINGS menu A If CONFIRM NEW DEST is set to ON in the TX SETTINGS of the F...

Page 53: ...n memory leaving little or no memory available A Print send or delete any documents stored in memory Q Has an error occurred during reception A Check the LCD for an error message See Chapter 11 Troubl...

Page 54: ...ith an outgoing message properly recorded See Setting the Receive Mode on p 1 8 Q Is a document stored in memory leaving little or no memory available A Print send or delete any documents stored in me...

Page 55: ...eption ID before hanging up Otherwise you will disconnect the call Print quality is poor Q Is the toner low or unevenly distributed A Redistribute the toner inside the toner cartridge If the problem p...

Page 56: ...s the toner low A If you want to print out the received documents without replacing the toner cartridge set CONT PRINTING to ON in the PRINTER SETTINGS of the FAX SETTINGS menu The machine continues p...

Page 57: ...e clean Q Is the toner low or unevenly distributed A Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Chapter 10 Maintenance in the Basic Guide...

Page 58: ...ubleshooting Appendix Errors occur frequently while receiving Q Are the telephone lines in poor condition or do you have a bad connection A Check if there is a device nearby that interferes with signa...

Page 59: ...e sure the scanning platform and rear cover are fully closed Q Is the document loaded correctly A Make sure the document is correctly loaded See Chapter 2 Document Handling in the Basic Guide Q Does t...

Page 60: ...e you removed the sealing tape from the toner cartridge A Make sure you remove the sealing tape from the cartridge See Install Toner Cartridge in the Starter Guide Q Is the cartridge out of toner A Re...

Page 61: ...oad paper that meets the requirements for use See Chapter 3 Print Media in the Basic Guide Printout is not clear Q Is the correct type of paper loaded in the machine A Make sure you load paper that me...

Page 62: ...ure the machine is set for the correct telephone line type See Set the Telephone Line Type in the Starter Guide Telephone disconnects while you are talking Q Is the telephone cable connected properly...

Page 63: ...4 hours is also available at the website http www canontechsupport com Customer Support Canada Canon Canada Inc offers a full range of customer technical support options For step by step troubleshooti...

Page 64: ...1 2 3 4 5 6 TOP Back Previous Next 6 1 Table of Contents Index Advanced Fax Features Advanced Copy Features System Monitor Reports and Lists Troubleshooting Appendix 6 Appendix Glossary 6 2 Index 6 8...

Page 65: ...g the machine waits a specified time and then automatically redials the number If the receiving fax is still busy or does not answer the machine waits the specified time and dials again B Broadcasting...

Page 66: ...e ability of your machine to reduce system and line errors when sending to or receiving from another fax with ECM capability ECM is most effective in areas where the telephone lines are in poor condit...

Page 67: ...s a group This means that you can press just one key to enter numbers when sending the same document to many destinations I ITU T A committee created to set international standards for telecommunicati...

Page 68: ...er The device in the machine that feeds recording media into the machine for printing copied or faxed documents Pause A timing entry required for registering certain long distance numbers and for dial...

Page 69: ...well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 600 600 dpi Rotary pulse A telephone dialing system where a d...

Page 70: ...ou use tone dialing Toner A black resin coated powder contained in the toner cartridge The machine applies the toner to the surface of the photosensitive drum inside the machine via an electrophotogra...

Page 71: ...Sided Copying 2 3 D DRPD 1 8 Additional Settings 1 9 F FAX TEL 1 8 Additional settings 1 10 FaxOnly 1 8 G GROUP DIAL LIST 4 2 L LOST REPORT 4 2 M MANUAL 1 8 MEMORY DATA LIST 4 2 MEMORY IMAGE PRNT 4 2...

Page 72: ...COMMUNICATION IMAGE FRANCE S A S 12 rue de I Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 4780...

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