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5-14
Received faxes print blotched or unevenly.
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Error Correction Mode (ECM) should eliminate
such problems. However, if the telephone lines are
in poor condition, you may have to try again.
Q
Is the sender’s machine functioning properly?
A
Ask the sender to check that the scanning
components of the machine are clean.
Q
Is the toner low or unevenly distributed?
A
Redistribute the toner inside the toner cartridge. If
the problem persists, replace the toner cartridge.
(See Chapter 10, “Maintenance,” in the Basic
Guide.)
Receiving of documents is too slow.
Q
Is the resolution set to <FINE> or <SUPER
FINE>?
A
Setting the resolution to <STANDARD> reduces
the receiving time. However, any fine text in the
document will also be harder to read.
You cannot get documents from information services.
Q
Is your machine connected to a rotary pulse
telephone line?
A
According to the instructions of information
services, press [Tone] to carrying out the tone
pulse temporarily.
Q
Were there any instructions from the sender,
such as to set to receive?
A
Just before receiving, press [Start].
