45
Condition
Card Jam.
Cause and
Remedy
• Open the Left Maintenance Cover to remove the card.
• Press and hold the Start button, then jammed card will
be ejected.
Condition
A double feed error often occurs.
Cause and
Remedy
A double feed error may occur when documents with
different thicknesses are mixed. Adjust the Separation
Roller gap. (See “Adjusting the Separation Roller Gap,”
on p. 63.)
Condition
MICR characters are not recognized correctly.
Cause and
Remedy
• The scanner cannot correctly read MICR characters if
the magnetic head is dirty. Clean the MICR magnetic
head. (See “Cleaning the Magnetic Head,” on p. 52.)
• If MICR characters cannot be recognized correctly
after cleaning the head, the MICR head may be worn.
Contact your local authorized Canon dealer or service
representative to have the scanner serviced.
• The MICR text is on the back of the document. Load the side
with the MICR characters facing right in the document tray.
Other
Causes
• Some of the MICR characters are scratched or missing.
Splattered MICR ink or toner may also be the problem.
Condition
The imprinter is not printing correctly (missing
imprint dots).
Cause and
Remedy
Ink is clogged in the ink jet nozzle. Clean the ink jet
nozzle. Cleaning the ink jet nozzle is recommended
before using the CR-150/CR-120. (See “Cleaning the Ink
Jet Nozzles,” on p. 53.)
Other
Causes
The ink cartridge may be empty.
Condition
Documents get dirty when using the imprinter.
Cause and
Remedy
Ink from the imprinter has been placed on the feed path.
Clean the ink off the feed path. (See “Cleaning the Ink Jet
Nozzles,” on p. 53 and “Cleaning the Feed Path,” on
p. 47.)
Condition
Scanning speed had reduced suddenly.
Cause and
Remedy
Processing may be slowed when scanning in the long
period of time and continuously to avoid overheat inside the
scanner. Wait a while before scanning again.
