T
ROUBLESHOOTING
63
LED codes (continued)
00
When the imagePASS is in
the Idle state and
in Operational mode, the
LED display shows 00.
If the LED display shows
00, but the system is not
functioning properly, one
or more of the following
may be the cause of the
problem:
• Faulty connection
between the imagePASS
and the copier
• Service switches are set to
an incorrect mode
• Improper service board
cable connection
• Corrupted system
software
• Missing, faulty, or dead
battery
• Corrupted BIOS settings
on the motherboard
• Missing or faulty chassis
fan
• Faulty CPU and/or CPU
cooling assembly
• Faulty HDD or HDD
connection
• Faulty motherboard
1 Check and reseat all cable connections between the imagePASS and copier.
2 Make sure that the imagePASS service switches are set to OFF (both away
from ON).
3 If the server date/time cannot be set or responds slowly, replace the battery
on the motherboard, and then update the date/time in Server Setup.
4 Shut down and open the imagePASS, and do the following:
Reseat the power and data cables to the HDD. Make sure that the data cable
is connected to the proper connector on the motherboard.
).
6 Reinstall system software.
7 If no airflow or fan noise is evident at the vent holes of the chassis where
the chassis fan is located, replace the chassis fan.
8 Replace external cables, one at a time.
9 Check and reseat the CPU cooling assembly, and then clear the CMOS (see
).
10 Replace the CPU cooling assembly.
11 Replace the CPU, and then clear the CMOS (see
12 Replace the HDD data cable.
13 Replace the HDD.
14 Replace the motherboard.
FF, A7, A8
Possibly one of the
following:
• Corrupted security chip
• Faulty motherboard
• Faulty or missing CPU
).
2 Replace the motherboard.
3 Replace the CPU, and then clear the CMOS (see
T
ABLE
1:
imagePASS error conditions (Continued)
Symptom
Possible cause
Suggested action
