T
ROUBLESHOOTING
89
Checking external connections
Before removing the side and front panels of the imagePRESS Server to check internal
components, eliminate the most obvious sources of problems. Make sure that:
• All interface cables to the system are plugged into the proper connectors
(see
• The power cable is plugged into the wall power outlet.
• The LED on the network port is blinking to indicate network activity.
Checking internal components
To check the internal components, you must remove the side and front panels of the
imagePRESS Server.
Before you remove the imagePRESS Server panels, be aware of the safety precautions
that you should take when handling the imagePRESS Server. Use standard ESD precautions
when handling printed circuit boards and electronic components. To review the safety
precautions, see
T
O
CHECK
INTERNAL
COMPONENTS
1 Shut down, and then open the imagePRESS Server (see
2 Before you touch any components inside the imagePRESS Server, attach a grounding strap to
your wrist and discharge any static electricity on your body by touching a metal part of the
imagePRESS Server.
3 Inspect the inside of the imagePRESS Server
• Make sure that no foreign materials have been dropped into the chassis.
• Make sure that the DVD and hard disk drive data cables are connected to the correct
SATA connectors on the motherboard.
• Look for obviously loose boards and reseat each board securely in its connector on
the motherboard.
• Look for obviously loose cables and reseat each cable connector firmly.
• Make sure that each connector is properly aligned with its mating connector. If the pins
are offset from each other, the affected board will not function properly.
4 Reassemble the imagePRESS Server and verify its functionality (see
).
