imagePROGRAF iPF6400S Service Guide
imagePROGRAF iPF6400S Service Guide
September 2013
Page 38
B.
Canon imagePROGRAF Large Format Printer Limited Warranty
The limited warranty set forth below is given by Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") with
respect to the Canon imagePROGRAF Large Format Printer packaged with this limited warranty and Canon branded
accessories and options designed for use with the imagePROGRAF Large Format Printer (collectively, the "Product").
Canon warrants the Product to be free from defects in workmanship and materials under normal use and service for a
period of one (1) year after delivery to the original purchaser (“Purchaser”) by Canon or its authorized dealer. During
the relevant warranty period, Canon shall, in its sole discretion and without charge, repair or replace any defective part
with a new or comparable rebuilt part or replace the Product with a new or rebuilt Product. Warranty replacement shall
not extend the warranty period of the defective Product. This warranty shall not extend to the Canon Printhead for the
Product, for which a separate warranty is given. Nor shall this warranty cover other consumable parts or consumables,
such as paper and ink cartridges, as to which there shall be no warranty or replacement.
You must call for remote diagnostic assistance for operation and support of the Product at
In the United States:
•
Your local Service Provider; or call
•
1-800-423-2366, Monday through Friday from
8:00 a.m. to 8:00 p.m. ET
In Canada:
•
Your local Service Provider; or call
•
1-800-OK-CANON, Monday through Friday
from 9:00 a.m. to 5:00 p.m. ET
You must cooperate with Canon in remotely diagnosing the Products malfunction. Canon may attempt to correct the
malfunction remotely, with your assistance. If Canon cannot fix your Product’s malfunction through remote diagnostics,
Canon shall schedule an on-site service call by an independent authorized Canon Service Provider (the "Service Provider")
or Canon will send you a replacement part for any defective user replaceable item. You will be charged at the then-current
service call rates of Canon or the Service Provider if the defects in the Product are not covered by this limited warranty, or if
the applicable warranty period for the Product has expired or warranty coverage has not been sufficiently established by
appropriate documentation.
This warranty shall only apply if this Product is used in conjunction with compatible computers, peripheral equipment and
software, as to which items Canon shall have no responsibility. NON-CANON BRAND COMPUTERS, PERIPHERAL
EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD AS IS, WITHOUT
WARRANTY OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon brand item is
given by the manufacturer or producer thereof.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR
PERFORMANCE OF THE PRODUCT. NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS
MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT
SHALL BIND CANON OR ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRODUCT.
THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT IF THE PRODUCT IS DAMAGED AS A
RESULT OF (A) ABUSE, NEGLECT, MISHANDLING, ALTERATION, ELECTRIC CURRENT FLUCTUATION OR
ACCIDENT, (B) IMPROPER USE, INCLUDING FAILURE TO FOLLOW OPERATING OR MAINTENANCE
INSTRUCTIONS IN, OR ENVIRONMENTAL CONDITIONS PRESCRIBED IN, CANON’S USER'S GUIDE OR OTHER
DOCUMENTATION FOR THE PRODUCT, (C) REPAIR BY OTHER THAN SERVICE REPRESENTATIVES QUALIFIED
BY CANON WHO ARE ACTING IN ACCORDANCE WITH CANON’S SERVICE BULLETINS (D) USE OF SUPPLIES
OR PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON) WHICH DAMAGE THE PRODUCT OR CAUSE
ABNORMALLY FREQUENT SERVICE CALLS OR SERVICE PROBLEMS OR (E) USE OF THE PRODUCT WITH
NON-COMPATIBLE COMPUTERS, PERIPHERAL EQUIPMENT OR SOFTWARE, INCLUDING THE USE OF THE
PRODUCT IN ANY SYSTEM CONFIGURATION NOT RECOMMENDED IN ANY USER'S GUIDE OR OTHER
DOCUMENTATION FOR THE PRODUCT. NOR DOES THIS WARRANTY EXTEND TO ANY PRODUCT ON WHICH
THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED, REMOVED, OR
ALTERED.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE
SOFTWARE DISKETTES OR CD-ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY
UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY
BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE
MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND
DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF
THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.
NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY
DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE
PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE T0 REALIZE SAVINGS OR OTHER BENEFITS, LOSS OR
CORRUPTION OF DATA INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT'S HARD DISK
DRIVE, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA,
STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED AND EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE
GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS,
DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS, ARISING OUT OF THE
POSSESSION, USE, MISUSE OR INABILITY TO USE THE PRODUCT SOLD BY CANON NOT CAUSED SOLELY
AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER. THIS LIMITED WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE PURCHASER, AND STATES SUCH PURCHASER'S
EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or a Service Provider with all necessary documentation and will become the
property of Canon.
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A AND CANADA ONLY.
Canon U.S.A., Inc.
One Canon Park, Melville, New York 11747
Canon Canada, Inc.
6390 Dixie Road
Mississauga, Ontario L5T 1P7 Canada
Summary of Contents for imagePROGRAF iPF6400S Series
Page 1: ...Service Guide ...
