imagePROGRAF iPF6400SE Service Guide
C.
Online Limited Warranty Credit Inquiry
The Online Warranty Credit Inquiry allows your dealership to check,
download, and print details of e
To acquire access to the Online Warranty Credit F
dealership’s ISG Central Dealer Administrator or your Canon Regional office
for assistance.
To view your Online warranty credits, log onto the ISG Central web site at
http://www.isgcentral.cusa.canon.com
Go to the Canon Network Access (CNA) site to view e
information.
After authorization, parts and labor credits are posted the following business
day.
To check the status of e
This table allows you to check the status of your claims. To view the details of
the e-Tag claim form, simply double
IMPORTANT
: e-Tag claims are connected to the e
individual who entered the claim data. Therefore, it is recommended that one
individual enter and manage e
Figure 5 – ISG Central Homepage
imagePROGRAF iPF6400SE
Service Guide
Online Limited Warranty Credit Inquiry
The Online Warranty Credit Inquiry allows your dealership to check,
download, and print details of e-Tag credits.
To acquire access to the Online Warranty Credit Feature, please contact your
dealership’s ISG Central Dealer Administrator or your Canon Regional office
To view your Online warranty credits, log onto the ISG Central web site at
.isgcentral.cusa.canon.com.
Go to the Canon Network Access (CNA) site to view e-Tag warranty credit
After authorization, parts and labor credits are posted the following business
To check the status of e-Tag Claims already submitted, go
eSupport e-Tag Warranty Claim Console.
This table allows you to check the status of your claims. To view the details of
Tag claim form, simply double-click any record.
Tag claims are connected to the e-support ID number of the
individual who entered the claim data. Therefore, it is recommended that one
individual enter and manage e-Tag warranty claims from your dealership.
ISG Central Homepage
imagePROGRAF iPF6400SE Service Guide
February 2014
Page 25
The Online Warranty Credit Inquiry allows your dealership to check,
eature, please contact your
dealership’s ISG Central Dealer Administrator or your Canon Regional office
To view your Online warranty credits, log onto the ISG Central web site at
Tag warranty credit
After authorization, parts and labor credits are posted the following business
to the table in
This table allows you to check the status of your claims. To view the details of
support ID number of the
individual who entered the claim data. Therefore, it is recommended that one
rom your dealership.
