imagePROGRAF iPF6400SE Service Guide
To submit a new warranty claim, select the type of claim from the dropdown
list shown below and complete the required sections of t
warranty claim.
Figure 4 – eSupport e-
A copy of the e-Tag limited warranty claim form and the machine service
history should be returned with the original defective part(s) to the address
provided on the bottom of the e
history log can be hand written or computer generated
following:
Table 22 - eTag Warranty Claim Console Requirements
Dealer Name
Machine Installation Date
Machine Serial Number
Part Number
After authorization, parts and labor credits are posted on the CNA web site
the following business day. Alternately, after a claim is authorized, parts and
labor reimbursements are deposited into your direct deposit account within 30
days; that is, if you have el
To check your Online warranty credits, log onto the ISG Central web site at
http://www.isgcentral.cusa.canon.com.
imagePROGRAF iPF6400SE
Service Guide
To submit a new warranty claim, select the type of claim from the dropdown
list shown below and complete the required sections of the e
-Tag Warranty Claim Console
Tag limited warranty claim form and the machine service
history should be returned with the original defective part(s) to the address
provided on the bottom of the e-Tag limited warranty claim.
The
history log can be hand written or computer generated and must include the
eTag Warranty Claim Console Requirements
Part Description
Machine Installation Date
Date Part Was Removed
Serial Number
Reason For Removal
Work Performed (Highlight Current Service Call)
After authorization, parts and labor credits are posted on the CNA web site
the following business day. Alternately, after a claim is authorized, parts and
labor reimbursements are deposited into your direct deposit account within 30
days; that is, if you have elected to receive direct deposit.
To check your Online warranty credits, log onto the ISG Central web site at
http://www.isgcentral.cusa.canon.com.
imagePROGRAF iPF6400SE Service Guide
February 2014
Page 24
To submit a new warranty claim, select the type of claim from the dropdown
he e-Tag limited
Tag limited warranty claim form and the machine service
history should be returned with the original defective part(s) to the address
Tag limited warranty claim.
The service
and must include the
Work Performed (Highlight Current Service Call)
After authorization, parts and labor credits are posted on the CNA web site
the following business day. Alternately, after a claim is authorized, parts and
labor reimbursements are deposited into your direct deposit account within 30
To check your Online warranty credits, log onto the ISG Central web site at
