Canon imagePROGRAF TX-2100, Online Manual

Page 1: ...TX 4100 TX 3100 TX 2100 TX 5410 TX 5310 TX 5210 Online Manual English ...

Page 2: ...ts of the Stacker 57 Roll Unit 58 Parts of the Roll Unit 59 Roll Holder Set 61 Printing procedure 62 Printing Options Using Rolls and Sheets 63 Turning the Printer On and Off 65 Loading and Printing on Rolls 68 Loading and Printing on Sheets 71 Printing in Windows 73 Printing from macOS 75 Canceling print jobs 77 Canceling Print Jobs from the Control Panel 78 Canceling Print Jobs from Windows 79 C...

Page 3: ...pecifying the Paper Length 115 Removing the Upper Roll from the Printer 118 Removing the Lower Roll from the Roll Unit Option 121 Removing Rolls From the Roll Holder 124 Feeding Roll Paper Manually 126 Keeping Track of the Amount of Roll Paper Left 127 Specifying the Amount of Extension for Borderless Printing 130 Specifying the Ink Drying Time for Rolls 133 Specifying the Cutting Method for Rolls...

Page 4: ...settings 233 Setting Items on Operation Panel 236 Maintenance 238 Job management 240 LAN settings 241 Test print 250 Print settings 251 Paper related settings 253 Auto maintenance settings 257 Hard disk settings 258 Monitoring service settings 260 Other printer settings 261 Language selection 263 Firmware update 264 Security settings 265 Printer information 266 Setting Administrator Password on Op...

Page 5: ... faint lines 312 Width correction 313 Print color list for palettes 315 Warning display 316 Detect image size 317 Frame control 320 Menu Setting Combinations 321 Save paper and Auto rotation 322 Enlarge Reduce Scaling and Auto rotation 324 Print centered and Cut to standard size 325 Cut to standard size and Auto rotation and Enlarge Reduce Fit paper size 327 Use nesting function and Auto rotation ...

Page 6: ... Network Connection Tips 374 Printer Connection Methods 375 Connecting Smartphone Tablet to Printer via Wireless Router 379 Connecting Smartphone Tablet to Printer Directly Wireless Direct 381 Default Network Settings 385 Another Printer Found with Same Name 387 Connecting to Another Computer via LAN Changing from USB to LAN Connection 388 Printing Network Settings 389 Reconfiguration Method of LA...

Page 7: ...e Length 438 Adjusting Vacuum Strength 440 Maintenance and Consumables 441 Ink Tanks 443 Ink Tanks 444 Replacing Ink Tanks 446 Checking Ink Tank Levels 460 When to Replace Ink Tanks 462 Print Head 463 Print Head 464 Checking for Nozzle Clogging 465 Cleaning the Print Head 467 Replacing the Print Head 469 Maintenance Cartridge 477 Maintenance Cartridge 478 Replacing the Maintenance Cartridge 479 Ch...

Page 8: ...535 When Repairing Lending or Disposing of the Printer 548 Online Manual 549 Enhanced Printing Options 550 Printing from Your Computer Windows 554 Printing with Easy Setup 555 Setting the Number of Copies and Printing Order 560 Using Roll Unit to Use 2 Level Rolls 561 About 2 Level Roll Switching 562 Setting the Paper Rolls in the Printer According to the Intended Use 563 Printing by Automatically...

Page 9: ...Printing without Edges Based on the Scenarios 626 Printing without Margins to Match Paper Size 627 Printing without Margins to Match Roll Paper Width 630 Printing Full Size without Margins 633 Three sided Borderless Printing on Roll Paper 636 Printing Hanging and Horizontal Banners Large Format Printing 641 Printing by Dividing Joining Documents 643 Lining Up and Printing Multiple Documents to Cut...

Page 10: ...nter Driver 694 Overview of the Printer Driver 695 Canon IJ Printer Driver 696 Changing the Print Options 697 Canon imagePROGRAF Preview 698 How to Open the Printer Driver Setup Window 699 Updating Media Information in Printer Driver 700 Setting Accounting Information 701 Set a PIN Code for Print Jobs 704 Deleting the Undesired Print Job 705 Canon IJ Status Monitor 706 Checking the Ink Status from...

Page 11: ...ed Jobs 771 Advanced Print Job Operations 772 Saving Print Jobs Sent from Sources Other than Printer Driver 773 Printing without Saving Jobs in Common Job Box 775 Setting Passwords for Personal Job Boxes 776 Naming Personal Job Boxes 777 Printing List of Saved Jobs 778 Renaming Saved Jobs 779 Printer Hard Disk Operations 780 Checking Free Hard Disk Space 781 Frequently Asked Questions 782 I want t...

Page 12: ...13 Cutter Blade Does Not Work While Cutting Is in Progress 814 The size of clear film cannot be detected 815 Margins are wide 816 When printing on roll paper the printed surface becomes scratched 817 Printing Does Not Start 818 Printer Suddenly Stopped Working for Some Reason 819 The Data lamp on the Operation Panel does not light up 824 The printer does not respond even if print jobs are sent 825...

Page 13: ...k 868 Cannot Find Printer on Check Printer Settings Screen Windows 869 Cannot Proceed beyond Printer Connection Screen Connect Cable Screen 870 Searching Printer by IP Address or Host Name During Setup 872 Cannot Find Printer while Using Wi Fi 875 Cannot Find Printer while Using Wired LAN 878 Cannot Print Using AirPrint 879 Installation Problems 880 Removing Printer Software 881 Taking Time to Set...

Page 14: ...not collected cleanly in the basket 902 Printed pages are not collected cleanly in the stacker 903 Basket Lurches 904 When Trim edge first is set the trimmed paper is drawn into the roll unit 905 Ink Level Detection 906 Media Type Selection does not Match Loaded Media Type 907 List of Support Code for Error 908 1005 911 100A 912 100B 913 100E 914 100F 915 1012 916 1018 917 1019 918 1021 919 1022 9...

Page 15: ...61 936 1200 937 1201 938 1210 939 1213 940 1214 941 1300 942 1306 943 1317 944 1318 945 1322 946 1323 947 1324 948 1325 949 1326 950 1327 951 1328 952 1329 953 1401 954 1403 955 1408 956 1409 957 140A 958 140B 959 140C 960 140F 961 1468 962 1477 963 ...

Page 16: ...94 969 1495 970 1500 971 1551 972 1552 973 1570 974 1571 975 1660 976 168B 977 1720 978 1721 979 1722 980 1730 981 1731 982 1752 983 1753 984 1756 985 1757 986 1875 987 2001 988 2002 989 2130 990 2131 991 2132 992 3000 993 3001 994 3200 995 3201 996 ...

Page 17: ...1003 3311 1004 3312 1005 3313 1006 3314 1007 3315 1008 3316 1009 3317 1010 3331 1011 3332 1012 3333 1013 3334 1014 3335 1015 3336 1016 3338 1017 3341 1018 3342 1019 3350 1020 3351 1021 3352 1022 3414 1023 3415 1024 3416 1025 3417 1026 3418 1027 3419 1028 3420 1029 ...

Page 18: ... 1036 4111 1037 4112 1038 4113 1039 4114 1040 4116 1041 4117 1042 4118 1043 4119 1044 4120 1045 4121 1046 4122 1047 4801 1048 4803 1049 4804 1050 4805 1051 4806 1052 4900 1053 4901 1054 4903 1055 4905 1056 4909 1057 4910 1058 4911 1059 4913 1060 4920 1061 4922 1063 ...

Page 19: ... 1070 4951 1071 4952 1072 4953 1073 4954 1074 4955 1075 4956 1076 5106 1077 5200 1078 5A60 1079 5A61 1080 5B10 1081 5B16 1082 5B20 1083 5B21 1084 5C00 1085 6502 1086 6700 1087 6702 1088 6820 1089 6900 1090 6901 1091 6902 1092 6910 1093 6920 1094 6921 1095 6930 1096 ...

Page 20: ...6931 1097 6932 1098 6933 1099 6940 1100 6941 1101 6942 1102 6943 1103 6944 1104 6945 1105 6946 1106 7050 1107 7051 1108 7052 1109 8200 1110 9000 1111 9001 1112 9110 1113 B20A 1114 B510 1115 ...

Page 21: ...ust be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch ena...

Page 22: ... Inc and or its subsidiaries and or affiliates in the USA and or other countries USB Type C is a trademark of USB Implementers Forum Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions a...

Page 23: ...n and conversions to other media types Work shall mean the work of authorship whether in Source or Object form made available under the License as indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the ed...

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Page 26: ...R TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 3 Cambridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the fol...

Page 27: ...CT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUC...

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Page 31: ...ECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Copyright 2000 Computing Research Labs New Mexico State University Copyright 2001 2015 Francesco Zappa Nardelli Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the r...

Page 32: ...ifornia All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the foll...

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Page 36: ...nary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ...

Page 37: ...ice appear in all copies THE SOFTWARE IS PROVIDED AS IS AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL DIRECT INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR...

Page 38: ...OVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL INTEL OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE G...

Page 39: ...T HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF...

Page 40: ...Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing 40 ...

Page 41: ...rts Printer Parts Front Back Top Cover Inside Carriage Ink Tank Cover Inside Operation Panel Optional accessories Stand Stand Parts Stacker Parts of the Stacker Roll Unit Parts of the Roll Unit Roll Holder Set 41 ...

Page 42: ...Printer Parts Front Back Top Cover Inside Carriage Ink Tank Cover Inside Operation Panel 42 ...

Page 43: ...inted documents as they are ejected Open this guide when loading a roll C Roll holder Slot Slide the Roll Holder into this slot D Roll Holder Load the roll on this holder E Holder Stopper Secure the roll on the Roll Holder with this part F Release Lever To release paper retainer lift the lever G Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge 43 ...

Page 44: ... stand that holds the printer Equipped with casters to facilitate moving it See Stand Parts J USB flash drive port Insert a USB flash drive to this port K Touch Screen Use this screen to operate the printer and check the printer status See Operation Panel L Ink Tank Cover Open this cover to replace the ink tank See Ink Tank Cover Inside 44 ...

Page 45: ...Back TX 4100 TX 5410 TX 3100 TX 2100 TX 5310 TX 5210 45 ...

Page 46: ...onnections C Wired LAN Connector Connect an Ethernet cable to this port The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer D Power Cord Connector Connect the power cord to this connector E Roll Unit Power Supply Inlet Connect the connection cord for the roll unit F Spare Ink Box Stores the ink tank that is not used 46 ...

Page 47: ...t Line Align paper with this line when loading it E Carriage Moves the print head It serves a key role in printing See Carriage F Carriage Shaft The Carriage slides along this shaft G Platen The print head moves across the platen to print Vacuum holes on the platen hold paper in place H Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing I Paper R...

Page 48: ...es the line misalignment when printing B Print Head Locking Cover Secures the print head C Print Head The printhead is equipped with ink nozzles The carriage serves a key role in printing D Print Head Lock Lever Lock print head locking cover 48 ...

Page 49: ...f No ink tank is installed or the ink level detection function is disabled Flashing Ink tank is empty Note When there is little ink left the ink lamp is lit and appears on the touch screen C Ink Tank Cartridges of ink in various colors D Ink Tank Lock Lever A lever that locks the ink tank in place and protects it Lift and lower the lever when replacing an ink tank To open it lift the stopper of th...

Page 50: ...n the roll paper is loaded Feeding Roll Paper Manually D Cut button Cuts the paper when the roll paper is loaded Specifying the Cutting Method for Rolls E Touch Screen Shows printer menus as well as the printer status and messages You can select menu items and display buttons by gently touching the screen with your fingertip Home Screen Menu Composition F Status lamp Flashing white During printing...

Page 51: ...print jobs warnings or errors Note When the printer is in Sleep mode to restore the display press the buttons on the operation panel or touch the touch screen When Operation panel lock is enabled touch screen operations are invalid For details on Operation panel lock see Changeable Setting Items Using Remote UI 51 ...

Page 52: ...Optional accessories Stand Stand Parts Stacker Parts of the Stacker Roll unit Parts of the Roll Unit Roll Holder Set 52 ...

Page 53: ...luded For more information on the main parts of the stand see Stand Parts Important When moving the stand be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking caster are locked the floor may become scratched Note For instructions on installing the stand see the Setup Guide provided with the stand 53 ...

Page 54: ...asket C Locking Caster A locking caster that when the lock is in the ON position immobilizes the printer When moving the stand be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking casters are locked the floor may become scratched D Accessory Pocket Store printer manuals assembly tools and other items in this pocket 54 ...

Page 55: ... D White Tag Marks indicating basket attachment orientation E Basket Rewind Button Press this button when rewinding the basket after it has been wound on the basket rod tag side F Basket Rod cord side Secures the cloth basket on the rod holder G Rod Holder Retains the basket rod cord side For instructions on how to use the basket see Using the Basket and Example Basket Configurations When not usin...

Page 56: ...e Stacker Important When moving the stacker be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking casters are locked the floor may become scratched Note For instructions on installing the stacker see Setup Guide provided with the stacker Depending on your region these might be included as standard or they might be available as optional acce...

Page 57: ...e upper of the stand E Stand A stand that holds the stacker Equipped with casters to facilitate moving the printer When using the stacker with the Position 2 the Position 3 or the Position 4 attach the rod adjustable to the upper of the stand Example Stacker Configurations F Paper Stopper When using the stacker with the Position 3 attach paper stopper to the lower of the second part from the right...

Page 58: ...l paper Switch between these two functions depending on the circumstances You can use the following roll unit with this printer TX 4100 TX 5410 Roll Unit RU 42 TX 3100 TX 5310 Roll Unit RU 32 TX 2100 TX 5210 Roll Unit RU 22 For details on the main parts of the roll unit see Parts of the Roll Unit Note For instructions on installing the roll unit see the documentation provided with the roll unit 58...

Page 59: ... rewinds the paper F Rewind Button You can rotate the roll unit the desired amount as long as winding is not in progress When the winding direction is set to inward winding the unit rewinds the paper when it is set to outward winding the unit takes up the paper G Auto Take up Pause Button Pauses and resumes the taking up of paper H Inward Outward Winding Changeover Switch Changes the winding direc...

Page 60: ... L Feed Flap Switch Change the feed flap position depending on the roll unit mode M Roll Holder Load the roll on this holder N Holder Stopper This part secures the roll paper on the Roll Holder 60 ...

Page 61: ...ch and 3 inch paper cores However if using 3 inch core roll paper attach the 3 inch paper core attachment See Loading Rolls on the Roll Holder TX 4100 TX 5410 Roll Holder Set RH2 46 TX 3100 TX 5310 Roll Holder Set RH2 34 TX 2100 TX 5210 Roll Holder Set RH2 29 Roll Holder for 2 and 3 inch paper cores 3 Inch Paper Core Attachment 2 61 ...

Page 62: ...Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 62 ...

Page 63: ...s Microsoft Office applications See Printing Hanging and Horizontal Banners Large Format Printing Windows See Printing Hanging and Horizontal Banners Large Format Printing macOS Borderless printing Print without a margin border around posters or photos See Printing without Edges Based on the Scenarios Windows See Printing without Edges Based on the Scenarios macOS Banner printing You can print mul...

Page 64: ...atic selection of the right paper for the print job Selecting Roll Paper Auto in Paper Source in the printer driver enables automatic selection and printing on the roll that suits the print job from the loaded rolls See Printing by Automatically Switching Upper level and Lower level Roll Papers Windows See Printing by Automatically Switching Upper level and Lower level Roll Papers macOS Sheet prin...

Page 65: ...nter on 1 Press ON button to turn on printer 1 The printer will now start up The Canon logo appears on the touch screen and then Starting the system Please wait appears When startup is finished ON button lights up and printer enters standby mode 65 ...

Page 66: ...essary The ON button and Status lamp never light up and nothing appears on the touch screen Make sure the printer is plugged in correctly Check the connection at the plug and electrical outlet No paper is loaded Load paper See Loading and Printing on Rolls See Loading and Printing on Sheets Turning the printer off Important Never disconnect the printer s power supply or unplug it during a print jo...

Page 67: ... action as necessary If the Status lamp is flashing white the printer is receiving a print job Turn off the printer after printing is finished 2 Hold down the ON button for more than a second 2 Turning off Please wait momentarily appears on the touch screen and the printer turns off 67 ...

Page 68: ...ntil the ink dries after printing before cutting the roll set Drying Time in the printer driver See Specifying the Ink Drying Time for Rolls Once you have used all the paper on a roll clean the platen If the platen inside the top cover becomes dirty it may soil the underside of paper See Cleaning Inside the Top Cover 1 Turn the printer on See Turning the Printer On and Off 1 2 Load a roll on the R...

Page 69: ...per 4 Note If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to Barcodes specify the roll length after selecting the media type See Specifying the Paper Length 5 Complete settings in the printer driver for the type of paper and other details 5 How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Dialog macOS 69 ...

Page 70: ...6 Send the print job 6 Printing in Windows Printing from macOS The printer now starts printing the print job 70 ...

Page 71: ...s printing is not supported on sheets For the features and the main printing methods available for sheet printing see Printing Options Using Rolls and Sheets 1 Turn the printer on See Turning the Printer On and Off 1 2 Load the sheet See Loading Sheets in the Printer 2 3 Complete settings in the printer driver for the type of paper and other details 3 How to Open the Printer Driver Setup Window Wi...

Page 72: ...4 Send the print job 4 Printing in Windows Printing from macOS Start printing 72 ...

Page 73: ...itions 2 After confirming that the printer is selected in the dialog box click Print or OK to start 2 printing Note The appearance of the dialog box varies depending on the software application In most cases the dialog box includes basic printing options and enables you to choose the printer specify the range of pages number of copies and so on Example Print dialog box displayed by the application...

Page 74: ...s for enlarged or reduced printing and borderless printing You can open the printer driver dialog box from the application software or from the operating system menu For details see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Dialog macOS 74 ...

Page 75: ... System Preferences before printing For instructions on registering printers see Sharing the Printer on a Network macOS Important During this setup process the printer will not be listed among available printers if it is off or disconnected Printing from the application software 1 In the application software select Print from the File menu to display the dialog box for 1 printing conditions Note T...

Page 76: ...wn in the following illustration you can switch to other panes in this dialog box to complete settings for various methods of printing including enlarged and reduced printing borderless printing and so on 76 ...

Page 77: ...Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 77 ...

Page 78: ... printer operation varies depending on the current status You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message To cancel the print job select Yes You press the Stop button during printing Pressing the Stop button during printing displays a confirmation message To cancel the print job immediately select Yes 78 ...

Page 79: ... display the printer window 1 Note You can proceed from the folder for configuring the printer settings in the OS you are using For example in Windows 7 open the Devices and Printers window from the start menu and double click the printer icon 2 Right click the job to cancel and select Cancel 2 3 If job to be canceled is not shown in printer window that is if print data has already been 3 received...

Page 80: ...Note The screen may differ slightly depending on the model you are using 80 ...

Page 81: ...inter icon in the Dock to display the printer window 1 2 Either click for the job to cancel printing or select the job to cancel printing and then click 2 Delete to delete the job Note If the job to be canceled is not shown in the printer window that is if the print data has already been received by the printer you can cancel printing from the operation panel on the printer or from RemoteUI For de...

Page 82: ...Pausing Printing Pausing Printing 82 ...

Page 83: ...ed To restore normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause printing to Disable When paper is advanced If you changed the media type from the paper settings display area 1 Tap Job management on Home screen during printing 1 Note If the Home screen does not appear tap the HOME button 2 Tap Pause p...

Page 84: ...der Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Exte...

Page 85: ...rting Point Removing Sheets Remove a Jammed Sheet Basket Using the Basket Example Basket Configurations Storing the Basket Stacker Using the Stacker Example Stacker Configurations Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit Adding Editing Media Information 85 ...

Page 86: ...Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 86 ...

Page 87: ...etc Note For instructions on using paper not included in the Paper Information List see Using Paper Other Than Genuine Paper and feed confirmed Paper Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website To use newly released paper register the latest paper information on the printer with the Media Configuration Tool See Updating paper...

Page 88: ...7 in Roll 431 8mm 14 in Roll 355 6mm 10 in Roll 254 0mm Minimum Paper Length 4 00 in 101 6 mm Excludes cloth canvas paper Maximum Printable Length 59 feet 18 m depends on the OS and application Thickness 3 mil 0 07 mm to 31 mil 0 8 mm 1 Borderless printing may not be available depending on the media type For details on media types that can be used for borderless printing see Paper Information List...

Page 89: ...6 00 in 152 4 mm Sheet Length 84 00 in 2133 6 mm to 8 00 in 203 2 mm Thickness 3 mil 0 07 mm to 31 mil 0 8 mm Note For details on non standard sizes see Setting Paper Dimensions Custom Size Windows or Setting Paper Dimensions Custom Size macOS Borderless printing is not supported on sheets 89 ...

Page 90: ...e Paper Information List After loading the paper in the printer select the media type in the control panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the paper you are using Printing Using Existing Settings You can print easily by selecting from existing settings provided in the printer con...

Page 91: ...aper settings Note For an overview of the media types see Types of Paper For instructions on selecting the media type with the control panel see Types of Paper For instructions on selecting the media type with the printer driver see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Dialog macOS Choosing General Purpose Paper Settings These settings anticip...

Page 92: ...e to the printer control panel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Important For details on how to select the added media type in the control panel see Changing the Type of Paper You can select the media type to be used in printing from Media Type in the Main sheet Windows or Quality Media macOS in the printer driver For detail...

Page 93: ...For details on the procedure for applying the Media Information File refer to the following Media Configuration Tool Guide Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A computer connected to the Internet is required to download the Media Information File 93 ...

Page 94: ...ing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting...

Page 95: ...njury Important When handling the roll be careful not to soil the printing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface Cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes ...

Page 96: ...lign 3 Inch Paper Core Attachment tabs A with Roll Holder 2 holes B and insert firmly 3 With leading edge of roll paper facing forward as shown insert Roll Holder from right side of 3 roll Insert firmly until roll paper touches flange A of Roll Holder Important When loading a roll be careful to avoid hitting the printer hard with the roll This may damage the Roll Holder 96 ...

Page 97: ...ch Paper Core Attachment to holder stopper 4 Align the tabs A of the attachment with the holes B of the holder stopper and insert firmly 5 Insert holder stopper from left into roll holder as shown and then while holding in position 5 B push firmly until holder stopper flange A touches roll paper Lock the holder stopper lever C by rotating it towards 97 ...

Page 98: ...or details on the paper that can feed roll paper automatically see Paper Information List Note When using the roll unit you can also load roll paper on the roll unit separately from the printer that is described here See Loading the Lower Roll on the Roll Unit Option When roll paper cannot be fed automatically see Roll Paper Is not Switched Automatically 1 Tap paper settings display area on Home s...

Page 99: ...a message asking you whether or not to change paper is displayed Tap Replace paper remove the paper and go to the next step 2 Open top cover and lift output guide 2 3 Hold flanges A so that holder stopper is on left align roll holder shaft with roll holder slot 3 left and right guide grooves B and load Caution Be careful not to drop the roll and hurt yourself when loading it 99 ...

Page 100: ...on the surrounding environment the leading edge of roll paper is stuck because of static electricity or humidity so that the roll paper may not be able to be fed correctly In this case set Roll paper auto feed to Disable and then feed the roll paper If the roll paper is decentered it may not be able to be fed correctly In this case set Roll paper auto feed to Disable and then feed the roll paper W...

Page 101: ...as you insert it in the slot This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface If the paper is wrinkled or warped straighten it out before loading it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Depending on the paper the roll paper may be scratched when being fed and not...

Page 102: ...setting the barcode printed on rolls and the Media type selection method setting See Keeping Track of the Amount of Roll Paper Left When selecting Disable or Auto estimate in Manage remaining roll amount When selecting Manual or Auto with confirmation in Media type selection method A menu for selecting the media type appears on the touch screen Operate the touch screen and select the media type to...

Page 103: ...estimated media type candidates and the paper length After 5 seconds the paper type of the first item is selected If you choose a different candidate you can use the touch screen to select the type of paper you want When selecting Use current media type in Media type selection method A menu for selecting the media type and the paper length appears on the touch screen After 5 seconds the media type...

Page 104: ...d roll paper s cut end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim Edge First when loading the paper In this case change the basket position and then print See Example Basket Configurations If Paper retention settings is set to Release the roll paper is not fed automatically For details on the paper that can feed roll paper aut...

Page 105: ...tion If roll paper is loaded in Roll 2 Lower but Roll 2 Lower is not selected as the paper source a message asking you whether or not to change paper is displayed Tap Replace paper remove the paper and go to the next step 2 Change Roll Holder Lock switch on roll unit to release position 2 3 Hold flanges A so that holder stopper is on left align roll holder shaft with roll holder slot 3 left and ri...

Page 106: ...amage to the roll paper If the leading edge of the roll paper is cut crooked or folded it may not be fed correctly Cut the leading edge of the roll paper with scissors or the like and straighten it Load the roll paper so that it is not loaded in the opposite direction Make sure there is no slack in the roll paper and then load it Depending on the surrounding environment the leading edge of roll pa...

Page 107: ...n the operation panel to cancel feeding Note For the procedure for attaching the roll paper to the Roll Holder see Loading Rolls on the Roll Holder 4 Change Roll Holder Lock switch on roll unit to locked position 4 Important If you do not change Roll Holder Lock switch to locked position the roll paper cannot be fed automatically 5 Change feed flap switch on top of roll unit to feed icon position ...

Page 108: ...d roll paper until you hear a sound Tap Start feeding and then the roll paper is fed Important If the roll paper has become unwound remove the slack before loading the roll paper When feeding the leading edge of the roll paper make sure the entire width of the roll paper is separating and feeding from the roll If the roll paper is fed with some of the roll paper still stuck to the roll the roll pa...

Page 109: ...g the barcode printed on rolls and the Media type selection method setting See Keeping Track of the Amount of Roll Paper Left When selecting Disable or Auto estimate in Manage remaining roll amount When selecting Manual or Auto with confirmation in Media type selection method A menu for selecting the media type appears on the touch screen Operate the touch screen and select the media type to be us...

Page 110: ...ng Use current media type in Media type selection method A menu for selecting the media type and the paper length appears on the touch screen After 5 seconds the media type will be selected with the fixed paper kind Important Cut the edge of the roll using the Cut paper function if the edge is creased or soiled See Specifying the Cutting Method for Rolls When selecting the media type on the touch ...

Page 111: ...portant For best printing results the printer fine tunes the print head height and the feed amount for each type of paper Be sure to select the type of paper to use correctly before printing Because the printer fine tunes the feed amount for each type of paper the margins and the size of printed images may vary depending on the type of paper used If margins and the size of images are not as you ex...

Page 112: ...Home screen does not appear tap the HOME button 2 Tap paper feed slot where paper whose type you want to change is loaded 2 3 Tap Paper settings 3 4 Tap Type 4 5 Tap media type of roll paper loaded in printer 5 112 ...

Page 113: ... is selected for the media type When the release lever is operated the settings automatically return to the last selected media type Using the Same Type of Paper Regularly Configure this setting so that current media type settings will be automatically selected when you load the same type of paper later 1 Tap Printer settings on Home screen of touch screen 1 Note If the Home screen does not appear...

Page 114: ...efore loading a sheet the media type setting is updated to match the type of paper specified by the print job If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu the media type setting is updated to match the media type specified by the barcode To change the media type setting see Changing the Type of Paper 114 ...

Page 115: ...per length when you have set Manage remaining roll amount to Barcodes See Keeping Track of the Amount of Roll Paper Left 1 Tap paper settings display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where paper whose length you want to change is loaded 2 3 Tap Paper settings 3 115 ...

Page 116: ...Length 4 5 Enter roll paper length 5 Specify the roll length as follows 1 Tap the gray numerical input field 1 2 Tap the keypad appearing on the touch screen enter the roll paper length and then tap OK 2 116 ...

Page 117: ...3 Check the entered length and tap OK 3 117 ...

Page 118: ...ouch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Remove paper 3 4 Tap Yes 4 The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of roll pape...

Page 119: ...ion of the arrow to rewind the roll 6 7 Hold Roll Holder by its flanges A and remove from roll holder slot 7 Note For instructions on removing the Roll Holder from rolls see Removing Rolls From the Roll Holder 8 Lower output guide and close top cover 8 119 ...

Page 120: ...Note To load new paper in the printer at this point see Loading the Upper Roll on the Printer Clean inside the top cover before loading paper See Cleaning Inside the Top Cover 120 ...

Page 121: ...he Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Remove paper 3 4 Check touch screen message and tap Yes 4 The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of r...

Page 122: ...6 Change Roll Holder Lock switch on roll unit to release position 6 7 Hold roll holder by its flanges A and remove from roll holder slot 7 122 ...

Page 123: ... For instruction on removing the roll paper from the roll holder see Removing Rolls From the Roll Holder To load new paper in the printer at this point see Loading the Lower Roll on the Roll Unit Option 123 ...

Page 124: ... towards to release the lock and while holding it in 1 position B remove holder stopper from the roll holder 2 Remove roll holder from roll paper 2 3 To remove 3 Inch Paper Core Attachment press tabs A inward and remove attachment 3 roll holder Side holder stopper Side 124 ...

Page 125: ...ll in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing quality when you use it again 125 ...

Page 126: ...button 2 Tap or area 2 3 Tap Feed cut 3 4 Tap or touch Advance and Rewind to move roll paper forward or back 4 Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inch 1 mm Touching Advance or Rewind moves the roll paper until you release the key If Cannot advance the paper any further appears on the touch screen release the key 5 Tap OK when you have determined position of roll...

Page 127: ... a printed barcode the media type and remaining amount are automatically detected after the roll paper is loaded The barcode will be cut off after it has been read Important If the barcode on the roll paper is not detected enter the media type and length on the touch screen The length of the paper at this time can be set in Roll length change default Setting the Length of the Roll Paper when Manag...

Page 128: ...anaging by the Barcode When you select Barcodes in Manage remaining roll amount and if you feed roll paper on which no barcode is printed such as new roll paper the screen to enter the roll paper length remaining amount appears In this screen the length remaining amount of default value appears If the length is not correct tap the screen and enter a correct length When you want to change the lengt...

Page 129: ...peration panel The barcode is not printed Important If the type of paper is not selected correctly the amount of roll paper left may not be estimated correctly There is an error in the estimated amount of paper remaining and it may be out of paper during printing When using the types of paper which are not displayed on Paper Information List set the paper thickness and the size of paper core with ...

Page 130: ... of sufficient width Specifying Amount of Extension for Paper with recommended width Specifying Amount of Extension for Paper of sufficient width For more information on a paper width recommended for borderless printing see Paper Sizes Specifying Amount of Extension for Paper with recommended width 1 Tap paper setting display area on HOME screen 1 2 Tap area 2 3 Tap Paper settings 3 4 Tap Advanced...

Page 131: ...ill be easily soiled with the overflowed ink When performing borderless printing with specifying the amount of extension for Paper of sufficient width clean the platen regularly Cleaning Inside the Top Cover 1 Tap paper setting display area on HOME screen 1 2 Tap area 2 3 Tap Paper settings 3 4 Tap Advanced setup 4 5 Tap Extension for borderless printing 5 6 Tap Paper of sufficient width 6 7 Tap S...

Page 132: ...er setting we recommend to perform borderless printing to check the margin status If the margin remains set a larger adjustment value If the back of the paper is soiled set a smaller adjustment value After printing alignment pattern and borderless printing for confirmation we recommend to clean the platen Cleaning Inside the Top Cover 132 ...

Page 133: ...ls and the surface may become soiled To wait for the ink to dry without allowing printed materials to fall after printing set Cutting mode on the printer menu to Eject cut See Specifying the Cutting Method for Rolls Set on the Printer Side Set with the touch screen of the printer In addition to Pause between scans and Pause between pages which you can set in the printer driver You can set the Paus...

Page 134: ...gs 3 The Paper settings screen appears 4 Tap Advanced 4 The Advanced paper settings screen appears Scroll the screen to set Pause between scans Pause between pages Pause on last page take up and Pause timing priority 134 ...

Page 135: ...u print the last page If you have the next page to print cancel the drying time waiting and print Pause timing priority You can specify a preferred pause time when using a roll unit as a take up mode Select Between pages if you want to print on a per page basis and if you prefer the wait time before paper is discharged select On last page if you want to prioritize the wait times after you print th...

Page 136: ...3 In the Paper Detailed Settings dialog box displayed next select the desired values from 3 the lists for Between Pages and Between Scans in Drying Time and then click OK See Main Tab Description 136 ...

Page 137: ...S 1 Choose Print in the application menu 1 2 Select Advanced Paper Settings panel 2 3 Select desired values from lists for Dry Time Between Pages and Dry Time Between 3 Scans See Paper Detailed Settings 137 ...

Page 138: ...p to avoid damage to the paper Also you can prevent paper that has not dried from dropping by visually checking the ink has dried and then cutting the paper After printing tap Cut paper and cut the roll paper on the cutter blade Printer Setting Roll Paper 1 Roll Paper 2 Paper settings Advanced Cutting mode Eject cut Driver Setting Automatic Cutting Yes See Cutting Roll Paper after Printing Windows...

Page 139: ...on in Cutting mode for some types of paper For this paper we recommend keeping the preset cutting mode If documents printed using Automatic Eject or manual cutting are short rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection This may create a wider bottom margin in some cases Cut rolls manually in the following cases Eject when the paper surface...

Page 140: ...ished the printer will stop without cutting 8 While holding printed document to prevent it from dropping tap Cut paper to cut roll 8 paper Manual when using media that cannot be cut with the cutter blade Note Once the following step has been performed the procedure can be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper...

Page 141: ...nced 4 5 Tap Cutting mode 5 6 Tap User cut 6 7 When Do you want to set to detect the leading edge of the paper is displayed select 7 Detect recommended 8 Print the job 8 The printer stops advancing the paper after printing 9 Tap Advance paper 9 Roll paper is fed to the specified cut position and then automatically stopped 10 Cut the roll paper manually with scissors or the like 10 141 ...

Page 142: ...e started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap paper settings display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where roll paper for which you want to set cutting method is loaded 2 3 Tap Paper settings 3 4 Tap Advanced 4 142 ...

Page 143: ...Do not detect printing will start at the position at which the roll was set for the first printing after replacing a roll Thus the margin of the paper leading edge will enlarge See Loading the Upper Roll on the Printer 8 Tap Back button twice to display roll paper screen 8 9 Tap Feed cut 9 10 Tap or touch Advance or Rewind and align paper s leading edge with position A 10 11 Print the job 11 The p...

Page 144: ...ut at your specified position 1 Tap paper settings display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where roll paper you want to cut is loaded 2 3 Tap Feed cut 3 4 Tap or touch Advance or Rewind to feed roll paper to desired cutting position 4 5 Tap Cut paper 5 6 Tap Yes 6 144 ...

Page 145: ...After the roll paper is cut it is rewound automatically 145 ...

Page 146: ...pe and is cut to a prescribed length For the leading edge precut length see Paper Information List On Input Length Specify the amount to cut from the leading edge of paper on the touch screen The amount to cut from the leading edge can be specified in the range of lengths that appear on the touch screen The range of lengths differs according to the media type Note The amount to cut from the leadin...

Page 147: ...f touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap or 2 3 Tap Paper settings 3 4 Tap Advanced 4 5 Tap Trim edge first 5 6 Tap desired Trim edge first settings 6 This setting takes effect the next time you load a roll 147 ...

Page 148: ... according to the media type Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or lightweight paper If not cut properly the paper may jam Borderless printing is not available when Cut dust reduction is set to ON When performing borderless printing set Cut dust reduction to OFF Follow these steps to set Cut dust reduction to ON 1 Tap paper settings dis...

Page 149: ...5 Tap Cut dust reduction 5 6 Tap ON 6 149 ...

Page 150: ...on the roll unit and print on while automatically changing between Roll 1 and Roll 2 depending on the print job For details on how to switch between Roll 1 and Roll 2 see How to Switch Paper Rolls Windows or How to Switch Paper Rolls macOS Important If Paper retention settings is set to Release automatic switching of roll paper cannot be used 150 ...

Page 151: ...Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet 151 ...

Page 152: ...or not the inside of the top cover or the output guide is soiled If these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover Store unused paper in the original package away from high temperature humidity and direct sunlight 1 Select sheets as the paper source 1 If a print job was received Sheets are automatically selected and the media type and size specified b...

Page 153: ...own requesting you to remove it Follow the instructions on the screen to remove the paper and redo the operation 2 Open top cover and lift release lever 2 Important Do not touch Linear Scale A carriage shaft B or Ink Tube Stabilizer C Touching these parts may damage them 153 ...

Page 154: ...own 2 When you insert the sheet it will adhere automatically to the surface of the platen Important Load the sheet so that it is parallel to the right paper alignment line C Loading paper askew will cause an error Warped paper may rub against the print head Straighten paper if it is warped before loading Note You can also align the cut sheet based on its near edge In this case load the cut sheet a...

Page 155: ...your hand to load the paper Sheets are held in place by suction through holes on the platen Although the suction may produce a noise when paper is loaded in some positions it does not indicate a problem If the noise is distracting try moving the paper over slightly to the left or right up to 0 04 inch 1 mm while keeping it parallel to the paper alignment line The suction remains on for about 30 se...

Page 156: ...and begin printing If no print job was received A menu for selecting the media type appears Select the media type loaded and tap OK The printer now starts feeding the paper Note For details on media types that you can select see Paper Information List 156 ...

Page 157: ...ed 4 5 Select Detect paper width and tap Disable 5 Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable 1 If you did not send a print job in advance a menu for selection of the type of paper is 1 displayed Tap media type loaded Note If a print job was received before...

Page 158: ...it disabled and 2 continue appears on touch screen tap Keep it disabled and continue 3 Open top cover and check position where paper is loaded 3 To start printing from the current position close the top cover To reposition the paper lift the release lever 158 ...

Page 159: ...ad paper keeping right edge of paper aligned with extended line of paper alignment line 4 A on right side of printer and position from which to start printing aligned with groove B at far end of platen 159 ...

Page 160: ...5 Lower release lever and close top cover 5 6 When screen for selecting paper size appears select size of paper loaded 6 160 ...

Page 161: ...on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Remove paper 3 4 Check touch screen message and tap Yes 4 5 When instructions for removing sheet appear on touch screen lift release lever while 5 holding sheet and remove sheet 161 ...

Page 162: ...6 Lower release lever 6 162 ...

Page 163: ...Basket Using the Basket Example Basket Configurations Storing the Basket 163 ...

Page 164: ...ag side and then make the change If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag side into oval holes on the tip of the basket arm When moving the printer remove the basket Do not apply excessive force to the basket Doing so may damage the basket If the cloth part of the basket becomes dirty wipe off the dirt without ...

Page 165: ...e pressing the basket rewind button on the right edge of the basket rod tag side and then make the change Changing Tilt of basket arm You can change the tilt of the basket arm in three steps When securing the basket arm attach the basket locking support to the basket arms A on both sides 165 ...

Page 166: ... the basket While using the basket locking support you cannot use Printing on Large Format or Easily Damaged Paper Position 3 When using this position detach the basket locking support While using the basket locking support you cannot store the basket When you store the basket detach the basket locking support Storing the Basket Changing Attachment Position of basket You can attach the basket rod ...

Page 167: ...Important When attaching the basket rod cord side to the front of the printer make sure both ends of the rod A are securely hooked onto the attachment parts 167 ...

Page 168: ...rotate the basket rod tag side in the direction of the arrow to wind the basket To lengthen rotate the basket rod tag side in the opposite direction of the arrow while pressing the basket rewind button A on the right end of the basket rod tag side You can return the wound basket to its original position 168 ...

Page 169: ...rtant If replacing the roll paper or using the roll unit as a take up device you must store the basket For instructions on storing the basket see Storing the Basket If the printed materials collected are damaged or folded select Eject cut in Cutting mode or use the basket in a different position See Specifying the Cutting Method for Rolls Note For details on the printer dimensions when using the b...

Page 170: ...l unit as a feed device This position is useful also when rewinding printed roll paper by hand Move the basket rod cord side to the upper of the two pairs of attachment locations on the front of the printer and extend the basket arm as far as possible at the angle shown to achieve this position You can adjust the basket length so that it is easy to use Important You can place up to approximately 4...

Page 171: ...utput guide and the basket when being ejected In this case fix the paper that is caught If the paper is caught printed documents may be damaged Stacking Printed Materials Position 4 You can use the basket in following positions when you want to stack printed materials Move the basket rod cord side to the lower of the two pairs of attachment locations on the front of the printer extend the basket a...

Page 172: ...achment locations on the front of the printer extend the basket arm as far as possible in the angle shown Next adjust the length so that the basket is pulled into this position Important Be extra careful when using paper that tends to curl or is damaged easily in this position With some types of paper the leading edge may curl or bend during ejection In this case straighten out the paper Printed d...

Page 173: ...nd rewind the basket If it is not released and rewound the change may not be performed smoothly or the basket may be damaged See Using the Basket If you are changing the angle of the basket arm make sure the thick part of the basket arm is pulled out as far as possible If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag s...

Page 174: ...174 ...

Page 175: ...Stacker Using the Stacker Example Stacker Configurations 175 ...

Page 176: ...th part of the basket becomes dirty wipe off the dirt without washing Washing it may affect the performance of the basket When the basket which is included in the stand is attached to the stand detach the basket and the basket arm and then use the stacker If the basket remains attached you cannot use the stacker When using the stacker make space in front of the printer enough to detach the stacker...

Page 177: ...3 Set all locks of the four casters of the stacker to the ON position 3 Removing Stacker from the Printer 1 Set all locks of the four casters of the stacker to the OFF position 1 177 ...

Page 178: ...2 Pull out the stacker toward you to remove the stacker from the printer 2 178 ...

Page 179: ...n the rod fixed C toward you Set the rod adjustable in the groove B at the lower of the arm and then set the flapper A vertically so that the stacker configuration is the Position 1 Stacking Printed Materials with ARCH E Portrait or A0 Portrait Position 2 Supported paper size 36 x48 ARCH E 36 00 x 48 00 inches 914 4 x 1219 2 mm A0 33 11 x 46 81 inches 841 0 x 1189 0 mm Set the rod adjustable in th...

Page 180: ... inches 594 0 x 841 0 mm Pull down the rod fixed E toward you Set the rod adjustable in the groove B at the upper of the stand and then set the flapper A vertically so that the stacker configuration is the Position 3 Then attach the paper stopper C stored in the accessory pocket of the stand to the lower of the second part D from the right side of the flapper 180 ...

Page 181: ... inches 609 6 x 914 4 mm 18 x24 ARCH C 18 00 x 24 00 inches 457 2 x 609 6 mm A1 23 39 x 33 11 inches 594 0 x 841 0 mm A2 16 54 x 23 39 inches 420 0 x 594 0 mm Pull down the rod fixed C toward you Set the rod adjustable in the groove B at the upper of the stand and then set the flapper A horizontally so that the stacker configuration is the Position 4 181 ...

Page 182: ...182 ...

Page 183: ...Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit 183 ...

Page 184: ...ter Driver Windows or Reflect Roll Unit Settings in the Printer Driver macOS If you change the roll unit from a take up device to a feed device first cut the paper that has been taken up 1 Tap paper settings display area on Home screen of touch screen 1 Important If the Home screen does not appear tap the HOME button 2 Tap or area 2 3 Change function of roll unit 3 Using as feed device 1 Tap Roll ...

Page 185: ...setting and Automatic Cutting is set in the Cutting mode settings See Specifying the Cutting Method for Rolls on the printer we recommend setting Wind up after cutting to Enable When set to Disable a printed document that has been taken up is cut automatically without being pressed resulting in fraying If roll paper is loaded from the roll unit to the printer a screen confirming whether or not to ...

Page 186: ... the roll paper loaded on the roll holder See Removing the Lower Roll from the Roll Unit Option See Removing Rolls From the Roll Holder Paper winding is possible until the outer diameter of the wound paper is the same as the outer diameter of the holder stopper 1 Store basket See Storing the Basket 1 2 Rotate the holder stopper lever A towards to release the lock and while holding it in 2 position...

Page 187: ...a gap between the holder stopper and the paper Always use a paper core for winding that is the same thickness or is thicker than the roll paper s paper core If you use a paper core that is thinner it may affect take up 5 Insert holder stopper from left into roll holder as shown and then while holding in position 5 B push firmly until holder stopper flange A touches paper core Lock the holder stopp...

Page 188: ...nge Roll Holder Lock switch on roll unit to release direction 6 7 Hold flanges A so that holder stopper is on left align roll holder shaft with roll holder slot 7 left and right guide grooves B and load 188 ...

Page 189: ...8 Change Roll Holder Lock switch on roll unit to lock direction 8 189 ...

Page 190: ... or inward winding to make the printed surface on the inside of the roll 11 Follow these steps to secure the leading edge of the roll paper to the paper core with tape 11 If message appears on touch screen to confirm whether or not to advance paper automatically so it can be secured with tape 1 Tap Yes 1 The leading edge of the roll paper advances until it is close to the roll unit 2 Hold center o...

Page 191: ...you can also remove the roll holder push the roll paper into the back reinstall the roll holder and pass the roll paper to the back of the paper core 3 Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly and 3 secure with tape 4 While making sure that roll paper is flat secure left edge of roll paper to paper core with tape 4 Outward Winding 191 ...

Page 192: ...oblem may result If you use a paper core narrower than the paper to be wound adjust the position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up from the paper core and if there 5 are places lifting up tape in additional places so that the paper does not lift up 6 Push roll holder downward check ...

Page 193: ...lder is not lifting up 8 The winding preparation is complete When printing to the roll starts the roll paper can be automatically wound If Ready to print appears on touch screen 1 Manually advance roll paper See Feeding Roll Paper Manually or start printing and wait 1 for leading edge of roll paper to reach roll unit 2 Hold center of leading edge of roll paper align right edge of take up spool pap...

Page 194: ...you can also remove the roll holder push the roll paper into the back reinstall the roll holder and pass the roll paper to the back of the paper core 3 Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly and 3 secure with tape 4 While making sure that roll paper is flat secure left edge of roll paper to paper core with tape 4 Outward Winding 194 ...

Page 195: ... problem may result If you use a paper core narrower than the paper to be wound adjust the position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up from the paper core and if there 5 are places lifting up tape in additional places so that the paper does not lift up 6 Push roll holder downward and...

Page 196: ...he Auto Take up lamp lights up instead The winding preparation is complete During printing the winding starts Before printing the winding starts at the same time as the printing Important When winding inwardly loosening of the wound paper can be prevented by pressing the roll paper with the arm However doing so may produce pressure traces on the paper In this case tap the roll unit area of the med...

Page 197: ... up after that However be careful when using easily damaged roll paper because the roll paper touches the roller when paper is cut 1 Tap paper settings display area on Home screen of touch screen 1 Important If the Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Feed cut 3 4 Tap Advance or Rewind to advance roll paper a little 4 With the winding direction set to outward winding ...

Page 198: ...holding the printed paper the paper may fall to the floor and become soiled 7 While holding trailing edge of printed paper press Take up or Rewind button to wind 7 printed paper Apply adhesive tape to the rewound paper to hold it in place if necessary Important Be careful not to scratch the printed surface 8 Change Roll Holder Lock switch on roll unit to release side 8 198 ...

Page 199: ... roll holder by its flanges A and remove from roll unit 9 10 Rotate the holder stopper lever A towards to release the lock and while holding it in 10 position B remove holder stopper from the roll holder 199 ...

Page 200: ...11 Remove printed material that has been taken up from roll holder for each paper core 11 200 ...

Page 201: ...tus Print Changing Printer s Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E mail Migrating P...

Page 202: ... from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer s Hard Disk HP GL 2 Settings Status Print 202 ...

Page 203: ...en and to jump to the screen with detailed information and operations Notification Messages B Ink Display Area Displays the ink status Tap this item to view the remaining amount of ink and how to replace the ink tanks C Paper Setting Display Area Displays the media information for each feeding location Tap this item to configure the size and type of the paper loaded D Maintenance Perform maintenan...

Page 204: ...herwise the touch screen may malfunction or become damaged Do not forcibly press the touch screen with your finger Do not press the touch screen with an object other than your finger such as a ballpoint pen pencil fingernail or other object with a sharp tip Do not operate the touch screen with wet or dirty hands Do not place objects on top of the touch screen Do not place a protective film over th...

Page 205: ... this to move a menu or list while viewing it Notification Messages When the ink is low or there is another notification New notice appears in the printer information display area Tap this to display the Notice list screen to view messages with the newest one appearing first Tap a message to display the message details screen to view the details and take action Example Notices on the maintenance c...

Page 206: ...e operating on the touch screen some icons are displayed on the touch screen HOME The HOME screen appears Back Displays the screen before the current screen Stop Cancels print jobs in progress and ends the ink drying period 206 ...

Page 207: ...his menu is displayed by tapping paper information area Roll paper 1 Replace paper Feed cut Remove paper Paper settings Width Type Advanced Register Roll paper 2 Replace paper Feed cut Remove paper Roll unit use settings Paper settings Width Type Advanced Register Take up mode Roll unit use settings Auto feed to take up position Skip errors during take up ON OFF Wind up after cutting Enable Disabl...

Page 208: ...ning All colors Pattern 1 Pattern 2 Print Head Alignment Auto standard Roll paper 1 Roll paper 2 Manual Auto advanced Roll paper 1 Roll paper 2 Manual Manual Roll paper 1 Roll paper 2 Manual Print head angle adjustment Paper feed adjustment Set priority Auto Prioritize print quality Prioritize length accuracy Adjust print quality Auto Roll paper 1 Roll paper 2 Manual Manual Roll paper 1 Roll paper...

Page 209: ...s on the same floor Move indoors to a different floor Transport outdoors Job management Print job List of print jobs Saved job Job box list Job list Print the job list Job history Display job history Print job history Pause printing Enable Disable Delete all print jobs Print from USB flash drive Folder file list Number of copies Preview Print settings The lower items of this menu are the same as t...

Page 210: ...anual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv...

Page 211: ...sable Wi Fi setup Easy wireless connect Manual connect WPS Push button method Other connection types Manual connect adv WPS PIN code method Advanced Wireless Direct Connection Network name SSID Password Communication mode Channel Wi Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link local address IPv6 link loca...

Page 212: ...Pv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link local address IPv6 link local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCP...

Page 213: ... IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name Settings Enable disable Wired LAN Enable Disable Advanced Print details Printer settings Test print Nozzle Check Status print Status print administrator Print LAN details Print the print settings Print advanced paper settings Print job history Print menu map Print color list for palettes Print settings Print head mo...

Page 214: ...me BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut t...

Page 215: ...ochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON ...

Page 216: ...drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Nesting Use nesting function Use nesting function Enable Disable Nesting WaitTime 1 2 98 99 Print cut ...

Page 217: ...lt Define palette Palette A Pen 0 to Pen 15 Pen 0 to Pen 15 have the same menu structure Width 0 04mm 0 08mm 0 13mm 0 18mm 0 25mm 0 35mm 0 50mm 0 65mm 0 70mm 0 80mm 0 90mm 1 0mm 1 4mm 2 0mm 3 0mm 5 0mm 8 0mm 12 0mm Color 0 to 255 Line attributes No setting Circle set tings Palette B Menu structure same as Palette A 217 ...

Page 218: ...g options Warning display Enable Disable Detect image size OFF Command priority Detected size Frame control Enable Disable Print from USB flash settings Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Ro...

Page 219: ...eptual Color saturation Color correct off Mono chrome Monochrome BMP Print quality Standard Speed priority Print priority Print target Photo Line drawing Paper src No Top Btm Space Save Paper ON OFF Unidirectional printing Enable Disable Direct print settings from FTP Print settings 1 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Pr...

Page 220: ...gin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Mirror ON OFF Line pen manager Merge ON OFF Smoothing Software Smoothing Thicken fine lines ON OFF Adjust faint lines ON OFF 220 ...

Page 221: ...ality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 ...

Page 222: ...Thicken fine lines ON OFF Adjust faint lines ON OFF Width correction Black gray Color Print color list for palettes Processing options Warning display Enable Disable Detect image size OFF Command priority Detected size Frame control Enable Disable Print settings 3 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 222 ...

Page 223: ... paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Mirror ON OFF Line pen manager Merge ON OFF Smoothing Software Smoothing Thicken fine lines ON OFF 223 ...

Page 224: ...e Print settings 4 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Specify print job Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable ...

Page 225: ...ne pen manager Merge ON OFF Smoothing Software Smoothing Thicken fine lines ON OFF Adjust faint lines ON OFF Width correction Black gray Color Print color list for palettes Processing options Warning display Enable Disable Detect image size OFF Command priority Detected size Frame control Enable Disable Default print settings Print quality settings Color mode 225 ...

Page 226: ...t media type Manage remaining roll amount Barcodes Auto estimate Disable Roll amount warning settings 11m 36ft 9m 30ft 7m 23ft 5m 16ft 3m 10ft 1m 3ft Switch roll paper when low Enable Disable Roll paper auto switching Identify size Do not identify size Detect paper setting mismatch Pause Display warning Do not detect Hold job Paper retention settings Release While feeding Advanced paper settings P...

Page 227: ...ges Disable Nozzle check error display Enable Disable System Cleaning frequency Standard Short Print pattern after new head ON OFF Hard disk settings Output method Print Print auto delete Save to job box Save first and print ON OFF Common job box settings Print Print auto delete File deletion settings Fast Fast secure Secure Secure VSITR Data deletion Fast Fast secure Secure Secure VSITR Monitorin...

Page 228: ...ay format YYYY MM DD MM DD YYYY DD MM YYYY Time zone GMT 0 1 12 12 1 Length unit settings Meters Feet inches Buzzer settings Enable Disable EOP timer settings 1 minute 2 minutes 5 minutes 10 minutes 30 minutes 60 minutes Job history sending settings Send Do not send Menu row height Wide Standard Language selection Firmware update Install update Check current version Update notification settings Ye...

Page 229: ...ion Do not use TLS TTLS PEAP EAP TTLS internal auth method MSCHAPv2 PAP Weak encryption restriction Restrict Do not restrict Weak certificate restriction Restrict Do not restrict Advanced setup User ID Username Password Authentication server name Verify auth server name Enable Disable Verify auth server certificates Enable Disable Last authentication result Import export settings Import Export Ini...

Page 230: ...e error Recoverable error Paper feed transfer error Usage Total print area Ink consumed Duty counter Head information Head alignment performance log Values applied with auto settings Paper thickness head height Transport unit vacuum strength 230 ...

Page 231: ...ual Cut dust reduction ON OFF Transport unit vacuum strength Auto Strong Medium strong Standard Medium weak Weak Guide arm retention pressure High Low Roll paper tension printing High Standard Low Roll paper tension feeding High Standard Low Roll paper tension winding up High Standard Low Pause between scans Ink drying wait time OFF 0 5 seconds 1 second 3 seconds 5 seconds 7 seconds 9 seconds Ink ...

Page 232: ...argin sheet 3mm 20mm Extension for borderless printing Paper with recommended width Large Standard Small Paper of sufficient width Select extension amount 1 min 2 3 4 5 6 7 8 max Sample of extension amounts Detect paper width Enable Disable Paper core outer diameter Paper thickness Auto rewind roll paper at sleep Enable Disable Reset detection priority data Reset paper settings by paper 232 ...

Page 233: ...Pv4 IP address Auto setup Manual setup DNS server DNS server setup Auto setup Manual setup Dynamic update settings Enable Disable Host name Domain name Proxy server Use Do not use DHCP option settings Acquire host name Enable Disable DNS dynamic update Enable Disable Acquire domain name Enable Disable IPv6 Enable disable IPv6 Enable Disable IPsec settings Enable Disable Use DHCPv6 Use Do not use M...

Page 234: ...Enable Disable IPv6 DNS host name IPv6 DNS domain name DHCP option settings Acquire host name Enable Disable DNS dynamic update Enable Disable Acquire domain name Enable Disable WSD settings Enable disable WSD Enable Disable Optimize inbound WSD Enable Disable Timeout settings 20 minutes 15 minutes 10 minutes 5 minutes 1 minute Bonjour settings Enable disable Bonjour Enable Disable Service name SN...

Page 235: ...thernet settings Autonegotiation 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex 100 Mbps full duplex 1 Gbps full duplex Use Dedicated Port ON OFF IPP settings Enable disable IPP Enable Disable Security Print Enable Disable Wi Fi DRX settings Enable Disable Wired LAN DRX settings Enable Disable Reset SSL certificates Reset LAN settings 235 ...

Page 236: ...etting items if it is enabled for changing settings using the operation panel For more on setting items which the administrator password is required Setting Administrator Password on Operation Panel Maintenance Job management Print from USB flash drive Printing Data Saved on USB Flash Drive 236 ...

Page 237: ...tings Auto maintenance settings Hard disk settings Monitoring service settings Other printer settings Language selection Firmware update Security settings Import export settings Migrating Printer s Setting Initialize printer settings Initializing Printer s Setting Printer information 237 ...

Page 238: ...t head angle Adjusting Line Misalignment Paper feed adjustment Adjusts the paper feed amount Adjusting Feed Amount Maintenance cartridge info Displays the estimated usage of maintenance cartridge Select Replace to replace the maintenance cartridge Replacing the Maintenance Cartridge Head Replacement Select this to replace the print head Replacing the Print Head Replace cutter blade unit Select thi...

Page 239: ...Preparing to Transfer the Printer 239 ...

Page 240: ... enabled for a personal job box using Remote UI Job history Important The administrator password is required to display the job history if it is enabled for changing settings using the operation panel Display job history Displays the print job history Tapping a print job displays the details Print job history Prints out the print job history Pause printing Selecting Enable while a print job is in ...

Page 241: ... PSK TKIP WPA2 PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv4 DNS dynamic settings Enable Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXX up to 64 characters IPv6 link local address XXXX XXXX XXXX XXXX XXXX XXXX...

Page 242: ...ateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 primary DNS server address XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 39 characters IPv6 secondary DNS server add XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 39 characters IPv6 DNS dyn update manual Enable Disable IPv6 DNS dyn update stateless En...

Page 243: ...f the printer WPS Push button method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other connection types Advanced setup Select when you perform settings for Wi Fi manually You can specify multiple WEP keys WPS PIN code method Select when you perform settings for Wi Fi usin...

Page 244: ... Disable Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters 1 means printer s model name XX represents alphanumeric characters To change the setting tap Settings Enable disable Wireless Direct Select Yes to wirelessly connect without wireless router Update SSID password Updates the identifier SSID and pa...

Page 245: ... link local prefix length XXX up to 3 digits IPv6 manual address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 manual prefix length XXX up to 3 digits IPv6 stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 1 XXX up to 3 digits IPv6 stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length...

Page 246: ... Enable Disable IPv6 DNS dyn update stateful Enable Disable IPv6 Use IPv4 host domain name Enable Disable IPv6 DNS host name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXX up to 63 characters IPv6 DNS domain name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXX up to 64 characters MAC address XX XX XX XX XX XX 12 characters IPsec settings Enable ESP Enable ...

Page 247: ...i Fi connection wired LAN connection wireless direct connection LAN information can be set in detail Important If the LAN is disabled the following items can not be selected Set printer name Specifies the printer name You can use 2 to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected devices You cannot use a hyphen for the initial or ...

Page 248: ...bles Disables the LPR setting RAW protocol Enables Disables RAW printing LLMNR Specifies ON OFF of LLMNR Link Local Multicast Name Resolution Selecting ON allows the printer to detect printer s IP address from the printer name without a DNS server Gigabit Ethernet settings Specifies the communication speed and communication method when using Gigabit Ethernet Use Dedicated Port Selects whether to u...

Page 249: ...ception when the printer is connected to a device compatible with wired LAN Reset SSL certificates Initializes SSL certificate information Reset LAN settings Initializes the network settings on the printer After resetting perform setup again as necessary 249 ...

Page 250: ...LAN details Prints out the network setting information Printing Network Settings Print the print settings Prints out the print settings list Print advanced paper settings Prints out the setting values specified by Advanced paper settings Print job history Prints out a record of print jobs including the paper type and size amount of ink consumed and so on Ink consumption indicates a rough estimate ...

Page 251: ... printer driver and excludes the paper margins Magnification level for borderless Sets magnification level when performing borderless printing in the following print method Normally the image is enlarged slightly and printed so that there is no border If the border remains change this setting Printing JPEG file Printing using AirPrint Printing PDF file Printing data saved on the USB flash drive di...

Page 252: ...Performs print settings when printing directly from FTP You can perform four settings individually Default print settings Prints out the default values of print settings Print the print settings Prints out the print settings list 252 ...

Page 253: ...ill be not necessary to select the media type each time Auto with confirmation Among the media types estimated by the printer s sensor the most likely ones are listed at the top You need to select a media type from the listed media types manually Use current media type Select this to continue using the same type of paper Note When using the paper estimation function the paper width detection funct...

Page 254: ...er have to be set correctly When using a paper that is not listed in the paper information list set Thickness and Paper Tube Size in Advanced paper settings or in Media Configuration Tool For paper thickness and paper tube outer diameter size contact the paper manufacturer Important If you do not select the media type correctly the remaining roll amount may not be estimated correctly There is an e...

Page 255: ...atic feed and automatic switching of top and bottom roll paper can not be performed Feed paper manually Advanced paper settings Performs advanced paper settings for each media types Paper size recognition settings Selects which size is preferred when paper size detection is enabled Cut sheet setting 1 Select whether ISO A3 or 13 x19 Super B is applied when a sheet of an intermediate size is detect...

Page 256: ...per is disturbed Print advanced paper settings Tapping Yes prints out each setting specified in Advanced paper settings Add priority roll paper width When paper size is detected set the width of the roll paper to be recognized first Judge in order from 1 in the list Reset all detection priority data Resets estimated data for all learned paper when Auto detect or Auto with confirmation is selected ...

Page 257: ...le checking You can also select the page interval to perform automatic nozzle checking Nozzle check error display Enables Disables displaying the nozzle check error System Cleaning frequency Specifies the frequency of automatic system cleaning Note To maintain print quality we recommend you select Short if you use the printer at a higher place Print pattern after new head Selects whether you print...

Page 258: ...ob box settings Select Print auto delete to print without saving jobs in common job box File deletion settings Selects the data erasing method when deleting a Print job or Saved job or when Print auto delete is selected in Output method or Common job box settings Fast Erases file management data for print job data stored on the printer s hard disk Choose this method for relatively fast erasure Bec...

Page 259: ... with FF after the data encryption key specified for the hard disk drive is erased After repeating this process three times the entire hard disk is overwritten with AA It is virtually impossible to recover the overwritten data Conforms to the guidelines of German Federal Government VS ITR Data deletion Selects the method to delete data on printer s hard disk Erasing Data on Printer s Hard Disk 259...

Page 260: ...n test is not performed Perform the communication test 8xxx0003 E RDS switch is setting OFF Enable monitoring service 8xxx2003 Network is not ready try later Check the network settings 8xxx200A Server connection error Check the network settings 8xxx2014 Proxy connection error Check the proxy server address etc 8xxx201E Proxy authentication error Check the user name and password to log in to the pr...

Page 261: ...e Note If the print job contains a pending job or a security print job the printer does not enter sleep mode Use USB connection Use Do not use USB connection Date time settings Sets the current date and time Date display format Sets the format of dates displayed on the touch screen and printed on photos Time zone GMT Specifies the time zone according to a country or region you live in Specifying t...

Page 262: ...story sending settings Select Send to send the information to the printer management and job management systems Menu row height Adjusts the line spacing of some setting items displayed on the touch screen 262 ...

Page 263: ...ting item from Printer settings Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 263 ...

Page 264: ...Proxy server setup Install update Performs the firmware update of the printer Firmware update Check current version You can check the current firmware version Update notification settings When Yes is selected and the firmware update is available the screen to inform you of the firmware update is displayed on the touch screen DNS server setup Performs settings for a DNS server Select Auto setup or ...

Page 265: ...dministrator password is required to change the setting items using Remote UI or some software LCD Remote UI and other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some software For details Setting Administrator Password on Operation Panel Operation restrictions Restricts the following operations Job history...

Page 266: ...error Displays the error codes for errors which occur during paper feed transfer up to 5 Tapping an error code displays the error details For more on the error code refer to List of Support Code for Error Usage Displays the printer s record of use such as total print area or the amount of ink consumption Head information Displays the Print head serial number elapsed days since the current Print he...

Page 267: ...d tap Printer settings 1 Home Screen Menu Composition 2 Tap Security settings 2 3 Enter the password on the administrator password input screen and tap OK 3 Important The administrator password is set at the time of purchase The printer s serial number is used as the password 4 Tap Administrator password settings 4 5 Tap Change administrator password 5 6 Tap range where administrator password is v...

Page 268: ... Apply 8 9 Enter administrator password you specified again 9 10 Tap Apply 10 The administrator password is enabled When You Want to Disable the Administrator Password When the administrator password is enabled tapping Printer settings Security settings and Administrator password settings in this order and entering the administrator password displays Change administrator password and Remove admini...

Page 269: ...y fast erasure Because only the file management data is erased the print job data itself is not erased Fast secure Erases the data encryption key specified for the hard disk drive Specifying the encryption key again does not allow you to read and use data saved in the past safely and fast Select to erase highly confidential data Secure Overwrites the entire hard disk with 00 FF and random data one...

Page 270: ...It is virtually impossible to recover the overwritten data Conforms to the guidelines of German Federal Government VS ITR 6 Confirm displayed message and tap Yes 6 Data on the hard disk are erased 270 ...

Page 271: ...HP GL 2 Settings Menus on HP GL 2 print settings Menu Setting Combinations 271 ...

Page 272: ...c Margin Oversize Save paper Rotate Auto rotation Enlarge Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Mirror Merge Select palette Define palette Pen 0 to Pen 15 Reset palette Smoothing Thicken fine lines Adjust faint lines Width correction 272 ...

Page 273: ...Print color list for palettes Warning display Detect image size Frame control 273 ...

Page 274: ...turally and features smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Color saturation Initial setting If you select Line drawing for Print target Prints in easy to see colors suitable for line drawing If you select Photo for Print target Reproduces vivid colors on data such as a poster Color correct off Performs printing without ...

Page 275: ...elect this setting for faster printing 4 Printing speed is faster than that in selecting 3 3 Initial setting Select this setting for standard printing that balances print quality and printing speed 2 Printing quality is higher than that in selecting 3 1 High Select this setting to give print quality priority This causes printing to take longer than other settings but print quality is higher 275 ...

Page 276: ...ngs Print settings HP GL 2 print settings Print quality settings 600 dpi Initial setting Specifies 600 dpi for internal rendering resolution This setting raises the accuracy of internal processes for finer printing 300 dpi Specifies 300 dpi for internal rendering resolution This setting increases the speed of internal processes for faster printing 276 ...

Page 277: ...by tapping in the following order Printer settings Print settings HP GL 2 print settings Print quality settings Photo Select this setting to print a data which includes illustration or photo Line drawing Initial setting Select this setting to print a drawing data which includes lines 277 ...

Page 278: ... HP GL 2 print settings Paper settings Auto select Initial setting Select an appropriate paper source automatically Roll paper auto Select a roll paper source upper or lower automatically Roll paper 1 Select this setting to print on the upper roll paper Roll paper 2 Select this setting to print on the lower roll paper Manual Select this setting to print on the sheets 278 ...

Page 279: ...ngs Note If the Leading edge margin roll and or Leading edge margin sheet settings on Advanced paper settings are different from the settings here the larger of the settings is given priority 3mm Initial setting Specifies 3 mm margin However the trailing edge margin for cut sheet paper is 20 mm 5mm Specifies 5 mm margin However the trailing edge margin for cut sheet paper is 20 mm 279 ...

Page 280: ...a image drawing range Depending on the layout adding margins inside the image drawing range may cause part of the image to be cut off Note Some CAD applications can cause the origin to be out of position and part of the image to be cut off Experiment with the Disable and Enable settings of this function to find the one that works best OVERSIZE SETTING EXAMPLES A Printed page size B Image drawing r...

Page 281: ...ins When Enable is selected Printing is performed based on the image drawing range The origin is specified on the upper left of the paper Margins are added to the outside of the image drawing range B Image drawing range C Margins When you specify the paper size for printing select the size which covers both the image drawing range and margins 281 ...

Page 282: ...D Paper for printing E Image drawing range with margins If you select the paper size which cannot cover the margins the image may be cut off 282 ...

Page 283: ...F Range which cannot be printed G Paper for printing 283 ...

Page 284: ...ting item is displayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Paper settings ON Blank space above and below the image is eliminated when printing OFF Initial setting Paper is not saved SAVE PAPER SETTING EXAMPLES Print data image drawing range When OFF is selected When ON is selected 284 ...

Page 285: ...285 ...

Page 286: ... settings Paper settings 0 degrees Initial setting Image is not rotated 90 degrees Specified image is rotated by 90 degrees If the part of rotated image is out of the paper width the part is not printed Note When the print data includes HP RTL the HP RTL image part is not rotated Note If ON is selected for Auto rotation priority is given to the Auto rotation setting 286 ...

Page 287: ...ation and the long side is longer than the paper width and the short side is shorter than the paper width Even if the long edge and short edge of the output page are both longer than the paper width and the output page is in landscape orientation the image is rotated to expand the print range Note The length that the roll paper will be cut to depends on rotation The desired printing results may no...

Page 288: ... Even if the image runs off the edge of the paper it is rotated to expand the print range 288 ...

Page 289: ... 4400 for 44 inch model If the calculation result exceeds the maximum rate the image is enlarged according to the maximum rate for each model Same size Initial setting Image is not enlarged reduced Scaling Enlarges or reduces the image to the specified scaling value for printing Scaling can be specified within a range of 25 to 400 Note Data line or margin widths are not enlarged or reduced ENLARGE...

Page 290: ...left corner Margin widths are not enlarged or reduced Because of this paper size scaling and post processing image scaling may not be the same For example doubling the length and width of A4 size paper results in A2 size paper If there are margins of 3 mm the A4 size output object area measures 291 mm x 204 mm Specifying Fit paper size will result in a post processing size of approximately 588 mm ...

Page 291: ...A Output object area B Fit to long side post processing size 291 ...

Page 292: ...e paper For roll paper Prints the output object area in the horizontal center of the paper Note The output object area is not printed in the center when the paper size is smaller than the output page size Nesting cannot be performed while ON is selected OFF Initial setting The output object area is not printed in the center of the paper PRINT CENTERED EXAMPLES OFF is selected when printing on shee...

Page 293: ... ON is selected when printing on roll 293 ...

Page 294: ...rformed while ON is selected If ON is selected for Save paper and there is blank space above below the image the size will not be standard size When ON is selected for Print centered printing will be in the center of the standard size If there is no standard size corresponding to the roll paper width operation is the same as if OFF is selected No message is displayed For information about supporte...

Page 295: ...A Position of cut when OFF B Position of cut when ON 295 ...

Page 296: ...aper width Standard Size Landscape Standard Size Portrait 1030 0 mm JIS B1 1030 0 mm x 728 0 mm JIS B0 1030 0 mm x 1456 0 mm 728 0 mm JIS B2 728 0 mm x 515 0 mm JIS B1 728 0 mm x 1030 0 mm 515 0 mm JIS B3 515 0 mm x 364 0 mm JIS B2 515 0 mm x 728 0 mm 364 0 mm JIS B4 364 0 mm x 257 0 mm JIS B3 364 0 mm x 515 0 mm 257 0 mm JIS B4 257 0 mm x 364 0 mm Roll paper width Standard Size Landscape Standard...

Page 297: ...4 8 mm x 457 2 mm 228 6 mm ARCH A 228 6 mm x 304 8 mm Roll paper width Standard Size Landscape Standard Size Portrait 917 0 mm DIN C1 917 0 mm x 648 0 mm DIN C0 917 0 mm x 1297 0 mm 648 0 mm DIN C2 648 0 mm x 458 0 mm DIN C1 648 0 mm x 917 0 mm 458 0 mm DIN C3 458 0 mm x 324 0 mm DIN C2 458 0 mm x 648 0 mm 324 0 mm DIN C4 324 0 mm x 229 0 mm DIN C3 324 0 mm x 458 0 mm 229 0 mm DIN C4 229 0 mm x 32...

Page 298: ...ity or Detected size for Detect image size When the printer is being used in a network environment nesting can be performed on HP GL 2 data from multiple users Nesting cannot be performed while any of the items below are specified When Fit paper is selected for Enlarge Reduce When ON is selected for Print centered When ON is selected for Cut to standard size In the cases below printing starts even...

Page 299: ... When Enable is selected 299 ...

Page 300: ...e range of 1 to 99 minutes The initial value is 2 minutes The wait time is counted from the point the last page was completed and counted from the beginning every time new nesting job is received This setting item is displayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Paper settings Nesting 300 ...

Page 301: ...yed by tapping in the following order Printer settings Print settings HP GL 2 print settings Paper settings Nesting Enable Cut lines that separate pages are printed Disable Initial setting Cut lines are not printed CUT LINES EXAMPLE When Disable is selected When Enable is selected 301 ...

Page 302: ...o be printed the position where the horizontally flipped image is printed varies OFF Initial setting Horizontal flip of the image is not performed HORIZONTAL FLIP MIRROR EXAMPLE When OFF is selected when printing on roll paper When ON is selected when printing on roll paper Do not move the position to print the image on the paper flip the image horizontally When OFF is selected when printing on cu...

Page 303: ... When ON is selected when printing on cut paper or roll paper cut to standard size Flip the image horizontally for each position where you print the image on the paper 303 ...

Page 304: ... is included in the HP GL 2 data If the HP GL 2 data does not include a specification command the operation is performed using the specified selection value ON The section where lines overlap becomes the mixed color of the intersecting lines OFF Initial setting The section where lines overlap becomes the same color as one of the intersecting lines ENABLE MERGE EXAMPLE When OFF is selected A Data d...

Page 305: ...er Pen setup Software Initial setting Performs printing with the setting of HP GL 2 data Palette A Performs printing with the setting of Palette A Palette B Performs printing with the setting of Palette B Default Performs printing with the predefined settings Note When you select a palette other than Software the printer performs printing with the pen setting of the specified palette even if the i...

Page 306: ...ger Pen setup Palette A Specifies the line width line color and line attributes from Pen 0 to Pen 15 Each initial pen setting in Palette A is same setting as Default Palette B Specifies the line width line color and line attributes from Pen 0 to Pen 15 Each initial pen setting in Palette B is same setting as Default Default Performs printing with the predefined settings line width line color line ...

Page 307: ... Palette B Width Specifies the line width as one of the values below 0 04mm 0 08mm 0 13mm 0 18mm 0 25mm 0 35mm 0 50mm 0 65mm 0 70mm 0 80mm 0 90mm 1 0mm 1 4mm 2 0mm 3 0mm 5 0mm 8 0mm 12 0mm Color Specifies the line color from the color palette number from 0 to 255 indicated by the color sample printed with Print color list for palettes Line attributes Specifies line cap and joint attributes No sett...

Page 308: ... mm Colors R G B Line Attributes Tip Connecting Line 0 0 13 0 255 255 255 Rounds Rounds Rounds 1 0 18 1 0 0 0 Rounds Rounds Rounds 2 0 25 2 255 0 0 Rounds Rounds Rounds 3 0 35 3 0 255 0 Rounds Rounds Rounds 4 0 50 4 255 255 0 No setting No setting Miter 5 0 65 5 0 0 255 No setting No setting Miter 6 0 70 6 255 0 255 No setting No setting Miter 7 0 80 7 0 255 255 No setting No setting Miter 8 0 90 ...

Page 309: ...15 12 0 110 168 0 115 No setting No setting Miter 309 ...

Page 310: ...n manager Software Initial setting Draws arcs using HP GL 2 data settings Default value of the central angle of an arc in HP GL 2 is 5 Regular 72 sided polygon if the angle is not specified using a HP GL 2 command Smoothing Draws curves that are smoother than arcs with a central angle of 1 SMOOTHING EXAMPLES When Software is selected When Smoothing is selected 310 ...

Page 311: ...g in the following order Printer settings Print settings HP GL 2 print settings Line pen manager ON Corrects line widths so fine lines are drawn more sharply without breaking The line color is not changed OFF Initial setting Thin lines are not corrected Some line thicknesses may cause them to become broken 311 ...

Page 312: ...more clearly This setting item is displayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Line pen manager ON Adjusts the colors of brightly colored fine lines so they are drawn more clearly OFF Initial setting Fine lines are not corrected 312 ...

Page 313: ...s When this setting is a minus value it is not applied to fine lines of widths that are less than the minimum line width of the printer If the setting value is smaller than 1 dot the value of 1 dot width is applied When ON is selected for Thicken fine lines the resulting line may be thicker than the specified setting Black gray For configuring the correction setting of black and gray line widths A...

Page 314: ...314 ...

Page 315: ...colors of the color specified in each pen number The coloring also changes depending on the paper type to be printed This setting item is displayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Line pen manager 315 ...

Page 316: ...inter settings Print settings HP GL 2 print settings Processing options Note Warning is always displayed when one of the errors below occurs regardless of the setting When virtual GL 2 memory exceeds acceptable level When GL 2 display list memory is insufficient When the number of polygon vertexes which GL 2 data has exceeds acceptable level Warning is always displayed on the status monitor or Rem...

Page 317: ... contain a command which specifies the image drawing range note that the image drawing range specified for the just previous page is applied if previous pages contain the command Command priority If image drawing range information is included in HP GL 2 data The output object area is in accordance with the image drawing range information The origin specified by the image drawing range information ...

Page 318: ...describes Detect image size settings and printed images for when the drawing range is set or not set When the image drawing range is specified When OFF Initial setting or Command priority is selected The printing area is specified based on the image drawing range The origin is specified on the upper left of the paper The figure below shows the printed image A Image drawing range specified by the c...

Page 319: ...d area When Command priority is selected Since the minimum image area is applied as the printed area the result is the same as when Detected size is selected The printed image is the same as When Detected size is selected When Detected size is selected The minimum image range including images is detected based on image data in HP GL2 data In addition if the image drawing range is not specified by ...

Page 320: ...splayed by tapping in the following order Printer settings Print settings HP GL 2 print settings Processing options Enable Images are printed side by side on the same page Note If Enable is selected the image size detection is not performed Disable Initial setting Each image is printed on every single page 320 ...

Page 321: ...ize Cut to standard size and Auto rotation and Enlarge Reduce Fit paper size Use nesting function and Auto rotation Paper switching on a DOUBLE roll printer model and Auto rotation Paper switching on a DOUBLE roll printer model and Enlarge Reduce Specify scaling Detect image size and Oversize Detect image size and Print centered 321 ...

Page 322: ...ion is performed first followed by the Save paper process After Auto rotation is applied to the print data the image is printed with upper and lower blank areas removed Save paper AND Auto rotation EXAMPLE Print data image drawing range Image after auto rotation A Blank area Printed image 322 ...

Page 323: ...Printed without upper lower blank area 323 ...

Page 324: ...ssible Printing is done without Auto rotation if the size of the image after doing Enlarge Reduce Scaling would cause the image to run off the edge of the paper were Auto rotation executed Enlarge Reduce Scaling AND Auto rotation EXAMPLE Print data image drawing range Printed image with Enlarge Reduce Scaling only Printed image when the image runs off the edge of paper Auto rotation is not perform...

Page 325: ...the standard size Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded A3 portrait is chosen as the optimal standard size based on the roll paper width and image size Next Print centered is performed in accordance with the A3 portrait Print data image drawing range A Virtual area for A3 size portrait B Virtual area for A4 size landscape Printed image when ON is select...

Page 326: ...A Position of cut Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A Position of cut for A3 size portrait 326 ...

Page 327: ...and all candidate sizes Finally Enlarge Reduce Fit paper size process is performed according to the decided standard size SMALL IMAGE EXAMPLE When A3 width roll paper is loaded A4 landscape is chosen as the optimal standard size based on the roll paper width and image size Next Auto rotation is performed in accordance with the A4 landscape Finally the image is enlarged and printed to match A4 size...

Page 328: ...e roll paper width and image size Next Auto rotation is performed in accordance with the A3 portrait Finally the image is reduced and printed to match A3 size paper Print data image drawing range A Virtual area for A3 size Since the image does not fit on A3 size paper A3 portrait is chosen as the maximum standard size Image after auto rotation 328 ...

Page 329: ... Printed image after reduced A Position of cut for A3 size 329 ...

Page 330: ... rotated as required to achieve an efficient layout that save paper or to prevent the image from running off the edges of the paper the images are laid out to fill the width of the roll paper and then printing is performed Use nesting function AND Auto rotation EXAMPLE Print data image drawing range The printing data images above are rotated for better paper usage auto rotation The images above ar...

Page 331: ...If an image is running off the edge of the paper as shown above the subsequent images are printed on the next sheet 331 ...

Page 332: ... Both upper and lower roll paper loaded with paper fed from the upper roll Identify size is selected for Printer settings Paper related settings Roll paper auto switching Auto select is selected for Printer settings Print settings HP GL 2 print settings Paper settings Paper src When the output page is in portrait orientation image rotation is done first to save paper For a rotated image that is in...

Page 333: ...per already fed Actually printed If the lower roll of paper has smaller margins than the upper roll of paper from which the paper has been fed then paper is switched automatically and the image is printed on the lower roll paper 333 ...

Page 334: ...auto switching Auto select is selected for Printer settings Print settings HP GL 2 print settings Paper settings Paper src EXAMPLE OF PAPER SWITCHING ON A DOUBLE ROLL PRINTER MODEL AND Enlarge Reduce Specify scaling A4 size image First the image is enlarged and then the paper that can be used for printing the enlarged image is selected A4 size image enlarged by 160 When the A1 width roll paper is ...

Page 335: ...he top bottom left and right margins When Detected size is selected for Detect image size and Disable is selected for Oversize Oversize is disabled and processing of the detected minimum image range is performed Margins are added within the detected minimum image range and parts of the image are cut off When Detected size is selected for Detect image size and Enable is selected for Oversize Oversi...

Page 336: ...e When OFF or Command priority is selected for Detect image size and Enable is selected for Oversize D Position of cut Cut at length of upper and lower margins added to length of command specified image drawing range When Detected size is selected for Detect image size and Disable is selected for Oversize E Position of cut Cut at length of minimum image range detected 336 ...

Page 337: ... When Detected size is selected for Detect image size and Enable is selected for Oversize F Position of cut Cut at length of upper and lower margins added to length of minimum image range detected 337 ...

Page 338: ...image size and ON is selected for Print centered Print centered is performed in accordance with the detected minimum image range Detect image size AND Print centered EXAMPLE When OFF or Command priority is selected for Detect image size and ON is selected for Print centered A Command specified image drawing range Printed image A Position of cut Prints the command specified image drawing range in t...

Page 339: ...Printed image A Position of cut Prints the minimum image range in the horizontal center of the paper 339 ...

Page 340: ...rator 4 Tap Yes 4 The printer starts printing The following information is included Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firmware version Boot Boot ROM version Date Date and time when the status print was output Paper Info Roll Media Type of roll paper Cut Sheet Type of cut sheet Job Menu Job History Log 1 Details of up to 5 jobs Job name is printed ...

Page 341: ...age Condition Hard disk information Hard disk capacity and Job box free space Hardware error History information of Hardware error Error History information of Recoverable error Warning Warning history information Jam History information of Paper feed transfer error Maintenance cartridge usage Remaining ink level Values of Ink consumed Duty counter Values of Duty counter PARTS STATUS COUNTER Part ...

Page 342: ... Items Using Remote UI Setting Password Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E mail 342 ...

Page 343: ...ter Web browser iOS standard Web browser Mobile Safari Android device OS Android 5 1 or later Web browser Android standard Web browser Browser or Chrome macOS device OS macOS Sierra 10 12 or later Web browser Safari 10 12 or later Windows device OS Windows 7 SP1 or later Web browser Microsoft Edge Internet Explorer 11 Mozilla Firefox Google Chrome 1 Check printer s IP address 1 1 Flick HOME screen...

Page 344: ...e is enabled choose either administrator mode or standard user mode to log on After choosing a mode and selecting Log in the password authentication screen of each mode appears 4 Enter password 4 When the password authentication is complete the menus that can be utilized are displayed on the web browser Important The password is set at the time of purchase The password is the printer serial number...

Page 345: ...Changeable Setting Items Using Remote UI When you finish checking printer status and changing printer settings select Log out 345 ...

Page 346: ...nge the printer settings such as the energy saving settings and the print settings Additionally this function allows you to receive the printer status information such as the remaining ink level and the error Setting Mail Server Receiving Printer Status by E mail You can disable any operations using the operation panel from Operation panel lock on Custom settings Note Some of the menu is available...

Page 347: ...tings of certificate for encrypted communication System info and LAN settings Confirm system information LAN settings Item for administrator Firmware update You can update the firmware of the printer check the firmware version or perform settings of a DNS server and a proxy server Firmware update Language selection Item for administrator This function allows you to change the language on the displ...

Page 348: ...icate Note In the case of using IEEE802 1X certificate Security IEEE802 1X settings CA certificate and register the CA certificate Supported authentication method EAP TLS Extensible Authentication Protocol Transport Level Security EAP TTLS EAP Tunneled TLS PEAP Protected EAP Weak encryption restriction Selecting Do not restrict enables communication using the 3DES or RC4 encryption algorithm Weak ...

Page 349: ...ter of the printer name TCP IP settings Performs IPv4 or IPv6 setting WSD settings Perform settings to use WSD Bonjour settings Perform settings to use Bonjour LPD print Perform settings for printing with LPD SNMP settings Perform settings for using SNMP to manage and control the printer SNTP settings Perform settings for using SNTP to adjust the time on the printer FTP settings Perform settings f...

Page 350: ... Settings for both IPv4 and IPv6 addresses can be specified Important If the device address for administrator has been set to rejection by mistake tap on the operation panel LAN settings Wi Fi Wireless Direct Wired LAN Settings Advanced setup Reset LAN settings and initialize network information of the printer After resetting perform setup again as necessary MAC address filtering settings Allows o...

Page 351: ...er serial number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 3 Select Administrator password setting 3 4 Select Change administrator password 4 If an administrator password is not specified the confirmation message appears Confirm the message and sele...

Page 352: ...he standard user mode and set a standard user password by following the steps below 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 The menus appear 3 Select Standard user mode settings 3 4 When confirmation message appears select Yes 4 5 Enter password and select OK 5 Important The following character restrictions apply to the password Set the password by using 4 to 32 characters Th...

Page 353: ...le Safari on iOS Operating procedure may differ depending on the version of your web browser For other web browser refer to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate If the printer is connected via IPv6 using Windows you need to generate a server certificate using Rem...

Page 354: ... s thumbprint 11 The printer s thumbprint is displayed in Root cert thumbprint SHA 1 column or Root cert thumbprint SHA 256 column when tapped in the following order Printer information System information 12 If thumbprint on Security Warning screen matches printer s thumbprint select Yes 12 13 Select OK on Certificate Import Wizard screen 13 The root certificate registration is completed For Safar...

Page 355: ...required For Chrome on Android 1 Select For secure communication on Remote UI 1 2 Select Download 2 Downloading the root certificate is started and then Name the certificate screen is displayed 3 As entering the root certificate name is required enter an arbitrary certificate name and 3 select OK The root certificate registration is completed Note If PIN or password is not set as security type the...

Page 356: ...age to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate restart the web browser The message will not appear on the web browser Note Depending on the Android device a warning may appear even after registering the proper root certificate For Mobile Safari on iOS 1 Select For secure communication on Remote UI 1 2 ...

Page 357: ...tificate For Windows 10 Windows 8 1 For Windows 7 For macOS Operation procedure may differ depending on your OS version For Windows 10 Windows 8 1 The procedure below describes how to import a root certificate in Windows 10 Windows 8 1 1 Start up Remote UI 1 Start up Remote UI 2 Select For secure communication 2 Note You can download a certificate from Status Monitor 1 Open status monitor 1 Open t...

Page 358: ...in the following store 7 8 Select Trusted Root Certificate Authorities 8 1 Select Browse to open the Select Certificate Store screen 1 2 Select Trusted Root Certificate Authorities from the list and select OK 2 3 Select Next on the Certificate Store screen 3 9 Select Finish 9 When the Completing the Certificate Import Wizard screen appears check the settings and select Finish For Windows 7 The pro...

Page 359: ... key 2 Select Yes on displayed screen 2 3 Select Add Remove Snap in from File menu 3 The Add or Remove Snap ins screen appears 4 Add Certificate snap in 4 1 Select Certificates from Available snap ins list and select Add 1 2 Select Computer account for This snap in will always manage certificates for on the Certificates 2 snap in screen and select Next 3 Select Local computer on the Select compute...

Page 360: ... Console Root 1 2 Right click Certificates and select Import from All tasks 2 2 Specify certificate file to import 2 1 Select Next 1 2 Specify the certificate file to import on File name and select Next 2 3 Specify certificate store 3 1 Select Place all certificates in the following store 1 2 Select Trusted Root Certificate Authorities for Certificates Store 2 4 Finish certificate import wizard 4 ...

Page 361: ... to save For macOS The procedure below describes how to import a root certificate in macOS 1 Start up Remote UI 1 Start up Remote UI 2 Select For secure communication 2 3 Select Download 3 The root certificate will be downloaded 4 Open downloaded certificate file 4 When the download procedure is completed a downloaded item pops up on the right of the screen Double click the downloaded certificate ...

Page 362: ...umbprint is displayed in Root cert thumbprint SHA 1 column or Root cert thumbprint SHA 256 column when tapped in the following order Printer information System information 7 Select Always Trust 7 If the fingerprint of certificate detail information matches printer s thumbprint display information on certificate from the menu or by double clicking the certificate and select Always Trust on Trust Th...

Page 363: ...ing Printer s IP Address 1 Flick HOME screen and tap LAN settings 1 Home Screen Menu Composition 2 Tap the enabled LAN 2 Diagonal lines are displayed for disabled LAN icons 3 Flick the screen check the value on IPv6 link local address 3 Write down the value on IPv6 link local address for your reference when you open Remote UI and generate a server certificate Generating Server Certificate 1 Open w...

Page 364: ... IPv6 link local address you checked in abbreviated form Note When you enter the common name add to each end of the abbreviation value of the printer s IPv6 address Do not use a comma or make a space for the common name 8 Select Next 8 You need not enter anything on Country State or province Locality Organization or Organizational unit 9 Select Generate 9 The server certificate starts to be genera...

Page 365: ... 1 Select Security on Remote UI 1 2 Select SSL TLS settings 2 3 Select Check key and certificate 3 Make sure the issuer of the root certificate is displayed on Issued by and the value you entered is displayed on Common name on Subject 365 ...

Page 366: ...tart up Remote UI 2 Select Printer settings 2 3 Select Set mail server 3 The setting items for mail server appear 4 Specify mail server settings 4 Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you...

Page 367: ...ing password To set change the password for receiving in order to perform the authentication check the Set change password and then enter the password Use APOP authentication Select if you send the password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have a...

Page 368: ...ther printer settings These functions can be set only when you are logged in administrator mode 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Status notification email 3 4 Select Notification recipients 4 5 Specify destination settings 5 Up to 5 destinations can be registered by following the steps below 1 Select number of destination 1 2 Select Add 2 3 Enter e mai...

Page 369: ...3 Select OK 3 The resending setting is completed 369 ...

Page 370: ...ing Remote UI 1 Exporting settings 1 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Export printer settings 4 5 Enter password and select OK 5 2 Importing settings 2 1 Start up Remote UI 1 Start up Remote UI 2 SelectPrinter settings 2 3 Select Import Export printer settings 3 4 Select Import printer settings 4 5 Select a fil...

Page 371: ...r password enter the password 4 Tap Export 4 5 Enter password and Tap OK 5 6 Enter password again 6 2 Importing settings 2 1 Insert a USB flash drive to USB flash drive port 1 2 Tap Printer settings on Home screen 2 Home Screen Menu Composition 3 Tap Import export settings 3 If you specify the administrator password enter the password 4 Tap Import 4 5 Enter password and Tap OK 5 371 ...

Page 372: ... Remote UI Using operation panel Using Remote UI Using operation panel 1 Tap Printer settings on Home screen 1 Home Screen Menu Composition 2 Tap Initialize printer settings 2 If you specify the administrator password enter the password 3 Confirm displayed message and tap Yes 3 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Initialize printer setting...

Page 373: ...ing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Reconfiguration of Network Settings using the Remote UI Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using IJ Network Device Setup Utility Sharing the Printer on a Network Windows Setting Up a Shared Printer Restrictions on Pr...

Page 374: ...ult Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Reconfiguration of Network Settings using the Remote UI Countermeasures against Unauthorized Access Network Status and Troubleshooting 374 ...

Page 375: ...Printer Connection Methods 4 connection methods are available on the printer Wi Fi Connection Using Wi Fi Router Without Using Wi Fi Router Wireless Direct LAN Connection USB Connection 375 ...

Page 376: ... The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method using a wireless Router Connection Using a Wireless Router Connect the printer and the devices using a wireless router Connection methods vary depending on the wireless router type You can change network settings such as the SSID and security protocol on the printer When the co...

Page 377: ...do not use and configure settings again Network settings such as the SSID and security protocol are specified automatically Connecting Smartphone Tablet to Printer Directly Wireless Direct LAN Connection Connect the printer and a computer or a router with an Ethernet cable If your router supports wireless connection you can connect the device via wireless connection Note Devices connected to the r...

Page 378: ...n when the printer is already connected to another one via wired LAN Important If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission...

Page 379: ...ge restrictions and change the printer LAN setting Restrictions The administrator password is required to change settings if it is enabled for changing settings using the operation panel Enable Printer s Wi Fi connection 1 Flick HOME screen and tap LAN settings 1 Home Screen Menu Composition 2 Tap Wi Fi 2 3 Check Enable is displayed in Connection 3 If Connection is displayed as Disable follow the ...

Page 380: ...r device is connected to the printer 5 Start printing from application 5 For iOS device 1 Open Settings menu on your device 1 2 Enable Wi Fi 2 3 Select wireless router SSID you use from detected device list 3 4 Enter wireless LAN router password 4 Your device is connected to the printer 5 Start printing from application 5 380 ...

Page 381: ...eration panel If a device has already been connected to the printer directly and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time Connect with Wireless Direct Change settings below to prepare for wireless direct Printer s LAN settings Changing Printer Setting Settings of a device to connect Connecting Smartphone ...

Page 382: ...the password for the wireless direct 1 Flick HOME screen and tap LAN settings 1 2 Tap Wireless Direct 2 3 Tap Show password 3 Depending on the device you are using entering the password is required to connect a device to the printer via Wi Fi connection Enter the password specified for the printer If your Wi Fi Direct compatible device is set to prioritize using Wi Fi Direct and it is connecting t...

Page 383: ... To check the security setting and the updated password tap Yes on the screen displayed next To check the updated password tap Show password To change the printer s name displayed on the Wi Fi Direct compatible device Tap B to display the printer s name device name displayed on a Wi Fi Direct compatible device Follow the procedure below to change the name 1 Tap touch screen 1 2 Enter device name u...

Page 384: ...ect compatible device is connecting to the printer tap Yes Important To prevent an unauthorized access we recommend you should not change the setting from the default When you finished performing the settings the printer returns to the Wireless Direct settings screen 4 Tap HOME 4 The HOME screen appears Note If you change the wireless direct setting of the printer also change the wireless router s...

Page 385: ...Disable Timeout settings 15 minutes Enable disable Bonjour Enable Service name Canon TX NNNN 2 LPR protocol settings Enable Wi Fi DRX settings Enable Wired LAN DRX settings Enable XX represents alphanumeric characters 1 Default value depends on printer To check value use operation panel LAN settings 2 NNNN means your printer model name Wireless Direct Defaults Item Default Network name SSID DIRECT...

Page 386: ...pecified at random and XX represents last two digits of printer s wireless MAC address NNNN means your printer model 2 The password is specified automatically when the printer is turned on for the first time 386 ...

Page 387: ... those on detection result screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following methods Display on the touch screen MAC address LAN settings Serial number Printer information Print the network settings Printing Network Settings ...

Page 388: ...o add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from Setup Guide For macOS To connect an additional computer to the printer via LAN or to change from USB to LAN connection perform setup from Setup Guide 388 ...

Page 389: ...t LAN settings 4 5 Select Print details 5 6 Select Yes on displayed screen 6 7 Select Yes or No on displayed screen 7 The printer starts printing network settings information Note You can also print the printer s network settings Select Printer settings Test print Print LAN details Yes Yes The printed network settings information is as follows Some setting values are not displayed depending on the...

Page 390: ...ion status of IP filtering On Off IP Filtering Select IP filtering method Disabled Enabled IP Filtering Permission Address IP filtering permission address Start Address 1 Start address 1 XXX XXX XXX XXX End Address 1 End address 1 XXX XXX XXX XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use si...

Page 391: ...IPv4 setting information Wired LAN Control Filtering SNMP filtering setting information IP Filtering Prohibit Address IP filtering prohibit address Start Address 5 Start address 5 XXX XXX XXX XXX End Address 5 End address 5 XXX XXX XXX XXX Use Single On 5 Use single on 5 On Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On Off IP Filtering...

Page 392: ...X XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 On Off Start Address 4 Start address 4 XXX XXX XXX XXX End Address 4 End address 4 XXX XXX XXX XXX U...

Page 393: ...128 Stateless Address Stateless address IP Address 1 IP address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 1 Prefix length 1 XXX 0 to 128 IP Address 2 IP address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 2 Prefix length 2 XXX 0 to 128 IP Address 3 IP address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 3 Prefix length 3 XXX 0 to 128 IP Address 4 IP address 4 X...

Page 394: ...ff IP Filtering Select IP filtering method Disabled Enabled IPv6 Filtering Permission Info IPv6 filtering permission information IP Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off LAN Setting Basic setting information IP...

Page 395: ...Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX ...

Page 396: ...ltering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off LAN Setting Basic setting information IPv...

Page 397: ...Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off IP Filtering Start Address 3 IP filtering start address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX XXXX XXXX XXXX ...

Page 398: ...X XX XX XX XX XX MAC Address 5 MAC address 5 XX XX XX XX XX XX LAN Setting Basic setting information MAC Info MAC address setting information Wired Wi Fi MAC Filtering Prohibit Info MAC filtering prohibit information MAC Address 1 MAC address 1 XX XX XX XX XX XX MAC Address 2 MAC address 2 XX XX XX XX XX XX MAC Address 3 MAC address 3 XX XX XX XX XX XX MAC Address 4 MAC address 4 XX XX XX XX XX XX...

Page 399: ... Format WEP format for Wi Fi infrastructure Hex String Direct Connection Setting Wireless direct setting information Device Name Wireless direct device name Wireless direct device name up to 32 characters Channel Channel Wireless direct XXX 0 to 255 SSID SSID Wireless direct network SSID up to 32 characters Security Type Security type for Wi Fi Wireless direct Disabled WPA2 PSK TKIP WPA2 PSK AES W...

Page 400: ... 1 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Disable Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES User2 User 2 User Name User name XXXXXXXX up to 32 characters ...

Page 401: ...ion MIB access restriction Disable Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES Dynamic DNS Setting Dynamic DNS setting IPv4 IPv4 Use Dynamic DNS Operation status of Dynamic DNS On Off Host Name Host name XXXXXXXX up to 64 characters Domain N...

Page 402: ...ame Acquire host name On Off DNS dynamic update DNS dynamic update On Off Acquire Domain Name Acquire Domain Name On Off IPv6 IPv6 Acquire host name Acquire host name On Off DNS dynamic update DNS dynamic update On Off Acquire Domain Name Acquire Domain Name On Off 802 1X Setting 802 1X setting information Authority Type Enable disable 802 1X and authority type Do not use EAP TLS EAP TTLS PEAP EAP...

Page 403: ...Use IPP authority On Off IPP User Setting IPP confirmation user setting User1 User 1 User Name User name XXXXXXXX up to 32 characters User2 User 2 User Name User name XXXXXXXX up to 32 characters User3 User 3 User Name User name XXXXXXXX up to 32 characters User4 User 4 User Name User name XXXXXXXX up to 32 characters User5 User 5 User Name User name XXXXXXXX up to 32 characters User6 User 6 User ...

Page 404: ... Address From address XXXXXXXX up to 128 characters To Address 1 To address 1 XXXXXXXX up to 128 characters Reply Address 1 Reply address 1 XXXXXXXX up to 128 characters Notice Conditions 1 Notice conditions 1 Job End Job end On Off Error Occurred Error occurred On Off Warning Occurred Warning occurred On Off Signature 1 Signature 1 XXXXXXXX up to 128 characters To Address 2 To address 2 XXXXXXXX ...

Page 405: ... XX represents alphanumeric characters 405 ...

Page 406: ... Settings or Performing Changing Wired LAN Connection Ethernet Cable Settings For macOS Redo setup from Setup Guide Changing Wi Fi Connection Method Follow either procedure below to change Wi Fi connection method infrastructure or wireless direct For Windows Redo setup using the Setup CD ROM or from Setup Guide Perform settings on the Network Settings screen on IJ Network Device Setup Utility Impo...

Page 407: ...6 Check message and select OK 6 Follow instructions on your smartphone or tablet 7 If message saying setup is completed appears select OK 7 For macOS Redo setup from Setup Guide 407 ...

Page 408: ...Explorer 11 Mozilla Firefox Google Chrome For more on Remote UI refer to Start up Remote UI Important Enable JavaScript and cookies in the web browser If you access Remote UI with the printer name instead of its IP address make sure the DNS settings are correctly configured Depending on the network environment you may not be able to start Remote UI On the HOME screen select Printer settings Other ...

Page 409: ...IP address is specified for the printer many and unspecified users on internet can access to the printer As a result you will face an increased risk of information leakage caused by an unauthorized access from outside On the other hand if a private IP address is specified for the printer users who can access to the printer are confined to those on a local area network such as an inhouse LAN Theref...

Page 410: ...sy to guess for a third party Do not tell a third party about the specified password casually Note A password is not specified for some printers at the time of purchase In this case specify the password for the printer A password cannot be specified for some printers Password management using Remote UI User Interface Remote UI is a software to access to the printer via a network by using a web bro...

Page 411: ...he LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Make sure the network devices e g hub or router are turned on IP address is not as signed If you specify the printer s IP address automatically enable DHCP on the router If you specify the printer s IP address manually the address is disabled because it is out of the valid range You specified 0 ...

Page 412: ...to connect disconnect a device you do not use before adding the device The signal to noise ratio S N ratio is low There is a lot of noise from other devices Move the printer apart from other devices A link local address is assigned Perform printer setup again The security key specified for the wireless router may not match that you entered The security key is case sensitive Enter the correct secur...

Page 413: ...inted from multiple computers that share a single printer Setting Up a Shared Printer This section describes how to set up the print server and the client Note The Windows versions of the computers connected to the network do not necessarily have to be the same Related Topic Restrictions on Printer Sharing 413 ...

Page 414: ...r account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 4 Set sharing 4 On the Sharing tab check or select Share this printer set the shared name as necessary and then click OK 5 If the print server and the client have different architectures 32 bit...

Page 415: ...ct the other printer 9 Click Finish 9 The setup on the print server system is complete Next set up the client systems 6 On the client open Explorer and double click the icon of the printer to be shared 6 7 Follow the window instructions and install the printer driver 7 The setup on the client system is complete Even when you perform the setup on a different client follow the same steps 6 and 7 415...

Page 416: ...ced tab and then restart the computer The bi directional communication function is disabled and the correct printer status may not be recognized If a client user opens the printer driver properties and then clicks OK with the Enable bidirectional support check box cleared on the Ports tab the bidirectional communication function of the print server may also be disabled In this case check Enable bi...

Page 417: ...stments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 417 ...

Page 418: ...Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 418 ...

Page 419: ...justment adjust the print head position Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment Execute Print Head Alignment in the touch screen menu to adjust the print head position First execute Auto standard of Print Head Alignment If the print result is not improved execute Auto ad...

Page 420: ...0 in 254 0 mm wide When using sheets One sheet of unused paper of at least A4 Letter size Perform adjustment as follows 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified on the printer Adjustment cannot be completed correctly unless the loa...

Page 421: ...stment lever with the red square and close the top cover 6 A test pattern is printed for adjustment Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 421 ...

Page 422: ...pattern D Example 2 Move the angle adjustment lever to a position between the numbers or between the number and the square E of the two sets of lines that are least misaligned In this case select 1 8 Open top cover and move angle adjustment lever to match number or square of 8 straightest set of lines 422 ...

Page 423: ...complete Note If the problem such as misaligned lines or color unevenness is not solved after adjustment execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position When finished execute Print Head Alignment again 423 ...

Page 424: ...e the results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing This function is not available with Tracing Paper Translucent Matte Film or Clear Film Note After print head replacement we recommend executing Print Head Alignment When Print pattern after new head is set to ON print head position adjustment is automatically ...

Page 425: ...d correctly unless the loaded paper matches the settings 2 Tap Maintenance on HOME screen 2 Home Screen Menu Composition The Maintenance screen appears 3 Tap Print Head Alignment 3 4 Tap Auto standard or Auto advanced 4 A confirmation message appears 5 Tap Yes 5 The paper source setting screen appears 6 Tap Roll paper 1 Roll paper 2 or Manual 6 A test pattern is printed for adjustment Note If you ...

Page 426: ...nt use the same type of paper as you will use for printing Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets Four sheets of unused paper A4 Letter size or larger or a sheet when using A2 or larger Perform adjustment as follows 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Pr...

Page 427: ...t test pattern D 1 and determine the number with straight lines 8 A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decide which one is better choose an intermediate value For example choose 11 if you cannot decide whether pattern 10 or 12 is better 9 Repeat steps 7 8 to specify adjustment value for D 2 to D 41 9 Note that D 6 D 12 ...

Page 428: ...er rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled Note Raise or lower print head depending on nature of the problem Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white banding occurs 1 Tap paper setting display area on HOME screen 1 Home Screen Menu Composition 2 Select paper source for set...

Page 429: ...the ambient temperature and humidity You can check the setting for the previous print job in Values applied with auto settings Printer information When the setting other than Auto is selected the setting selected during this procedure is applied Depending on the type of paper some setting values may not be available 429 ...

Page 430: ...Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 430 ...

Page 431: ...Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine Tuning Paper Feed Amount Adjusting Line Length 431 ...

Page 432: ...djustment 2 3 Tap Set priority 3 4 Tap paper to adjust 4 5 Tap setting 5 Auto Prioritize print quality or Prioritize length accuracy is automatically selected depending on the settings selected in the printer driver Prioritize print quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adjust print quality settings are applied When Paper feed fine adjustment is ex...

Page 433: ...ine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length This may take some time depending on the type of paper Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets One sheet of unused paper of at lea...

Page 434: ...A test pattern is printed for adjustment and adjustment is finished 434 ...

Page 435: ...e Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Two sheets of unused paper of at least A4 Letter size Follow the procedure below to adjust 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Un...

Page 436: ...choose 11 if you cannot decide whether pattern 10 or 12 is better 8 Tap number you decided 8 Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet follow the instructions on the screen and use another sheet of the same type of paper Additionally after test pattern B is printed follow the instructions on the screen and remove the sheet 9 Examine test pattern ...

Page 437: ...in Set priority in Paper feed adjustment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust 1 Flick HOME screen and tap Maintenance 1 Home Screen Menu Composition 2 Tap Paper feed fine adjustment 2...

Page 438: ...used paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified Adjustment cannot be completed correctly unless the loaded paper matches the settings 2 Flick ...

Page 439: ...ad you will measure a document already printed to determine the discrepancy 6 Tap amount of discrepancy 6 If the scale is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in 0 02 increments 439 ...

Page 440: ... suction against paper on the platen may improve results Important Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled 1 On the HOME screen tap paper information area 1 2 Select paper source and tap Paper settings 2 3 Tap Advanced 3 4 Tap Transport unit vacuum strength 4 5 Tap vacuum strength 5 440 ...

Page 441: ...cing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade Cutter Blade Replacing the Cutter Blade Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning th...

Page 442: ...leaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 442 ...

Page 443: ...Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 443 ...

Page 444: ...ollowing ink tanks When purchasing check the Model number 160 ml 5 4 fl oz 330 ml 11 2 fl oz 700 ml 23 7 fl oz Checking Ink Model Number Checking Using Web Browser 1 Start up Remote UI 1 Start up Remote UI 2 Select Ink model number 2 444 ...

Page 445: ... IJ Status Monitor Windows 1 Start up Canon IJ Status Monitor 1 Canon IJ Status Monitor 2 Click Estimated ink levels 2 3 Click Ink Model Number 3 Note For instructions on replacing the ink tanks see Replacing Ink Tanks 445 ...

Page 446: ...vel detection which may damage the printer or cause other problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality Ho...

Page 447: ...imated ink levels screen appears 2 Tap Replace 2 Instructions for the ink tank replacement procedure appear on the touch screen Removing ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Open ink tank cover and check ink lamp 1 The ink lamp flashes if there is no ink left Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks Jarring the pri...

Page 448: ...k lever of color to replace while pressing button 2 at B 3 Pull out ink tank lock lever 3 1 Pull ink tank lock lever straight up 1 2 Pull ink tank lock lever toward the front 2 3 Push ink tank lock lever firmly down until it does not return 3 448 ...

Page 449: ...k removed except in the case of the preparation for transportation Otherwise inside of the ink tank cover may be stained Store the removed ink tank with ink remaining with the ink holes D facing up Otherwise ink may leak and cause stains Put the removed ink tank in a plastic bag and close the bag Note Dispose of the used ink tank in accordance with local regulations 449 ...

Page 450: ...jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks Jarring the printer during printing may affect printing quality 2 Pull forward handle part A of ink tank lock lever of color to replace while pressing button 2 at B 3 Pull out ink tank lock lever 3 1 Pull ink tank lock lever straight up 1 450 ...

Page 451: ...k tank lock lever toward the front 2 3 Push ink tank lock lever firmly down until it does not return 3 Note Check that the ink tank lock lever does not return 4 Remove ink tank by handle C and then tap OK 4 451 ...

Page 452: ...ver may be stained Store the removed ink tank with ink remaining in the box with the ink holes D facing up Otherwise ink may leak and cause stains Note Dispose of the used ink tank in accordance with local regulations Loading ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Before opening the pouch tilt the ink tank to the left and right gently seven or eight times 1 452 ...

Page 453: ...t a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank 2 Important Never touch the ink holes D or the metal contacts E This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Tap OK and insert ink tank into holder with ...

Page 454: ...ect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 4 5 Push handle part of ink tank lock lever firmly all the way in 5 454 ...

Page 455: ...6 Make sure ink lamp is lit 6 Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 7 455 ...

Page 456: ...stead of just your wrist If you agitate the ink tank using just your wrist you may injure your wrist Important Do not remove and agitate an ink tank that has already been installed in the printer Ink may leak out Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality Note If the ink tank is at a low temperature allow it to warm up to room temper...

Page 457: ...This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear 3 457 ...

Page 458: ...tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 4 5 Push handle part of ink tank lock lever firmly all the way in 5 6 Make sure ink lamp is lit 6 458 ...

Page 459: ...Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 7 459 ...

Page 460: ...rinting can continue with ink in the sub ink tanks When the remaining ink is low will appear on the remaining ink level When ink runs out will appear See the figure below If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining ink levels or after tasks that consume a lot of ink such as large format printing or head clea...

Page 461: ...Note Tap Order ink now to view the ink supplier information When the ink tank is replaced the sub ink tank will be filled with ink During this time is displayed above the ink level 461 ...

Page 462: ...ore print jobs and maintenance that consume a lot of ink If little ink is left there may not be enough for large format printing head cleaning and maintenance which require a lot of ink Replace or prepare to replace the ink tanks in the following situations Checking Ink Tank Levels If message for ink replacement appears on touch screen When the ink runs out the Status lamp flashes orange a message...

Page 463: ...Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 463 ...

Page 464: ...Print Head When purchasing check the Model number Model number PF 06 Note For instructions on replacing the print head see Replacing the Print Head 464 ...

Page 465: ...er 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 2 Tap Maintenance on HOME screen 2 Home Screen Menu Composition The Maintenance screen appears 3 Tap Nozzle Check 3 A confirmation message appears 4 Tap Yes 4 The printer now prints a test pattern for checking the nozzles 5 Check the printing results 5 If the horizontal lines are...

Page 466: ...Cleaning the Print Head 466 ...

Page 467: ...se this mode if printing is not improved after Deep Cleaning System Cleaning consumes a very large amount of ink Performing this frequently consumes the ink faster Perform this only when needed It takes about 4 to 5 minutes Important Do not remove the maintenance cartridge or ink tanks during Cleaning Deep Cleaning or System Cleaning Ink may leak or an error may occur If printing is not improved a...

Page 468: ...nance screen appears 2 Tap Print Head Cleaning 2 3 Tap Cleaning Deep Cleaning or System Cleaning 3 4 Tap ink group to be cleaned 4 All colors Pattern 1 MBK BK Pattern 2 Y M C A confirmation message appears 5 Tap Yes 5 Head cleaning is now executed 6 Print a test pattern to check the nozzles and determine whether cleaning has cleared the 6 nozzles Checking for Nozzle Clogging 468 ...

Page 469: ... clothing Do not open the print head pouch until immediately before installation After removing the print head from the pouch install it right away If the print head is left as is after the pouch is opened the nozzles may dry out which may affect printing quality How to Replace Print Head Caution When replacing the print head immediately after printing wait a few minutes before replacing it The me...

Page 470: ...d Replacement 4 A confirmation message appears 5 Tap Start head replacement 5 Ink begins being drawn in When it finishes instructions for the print head replacement procedure appear on the touch screen It takes about 3 minutes for ink to be drawn into the system and remove ink from the print head 6 Open top cover 6 7 If the print head locking cover and print head lock lever are dirty use a damp cl...

Page 471: ...t use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface 8 If ventilation duct D is dirty use damp cloth that you have wrung out completely to wipe 8 it clean If the Carriage is obscuring the ventilation duct move the Carriage manually before cleaning the duct 471 ...

Page 472: ...Put your finger on center part E of print head lock lever and tilt it toward the front 9 10 Grab grip F and open print head locking cover 10 11 Remove print head by grabbing grip G and then tap OK 11 472 ...

Page 473: ...s to become adhered to the metal contacts of the carriage These may damage the printer Note Dispose of the used print head in accordance with local regulations 12 Take print head out of pouch by grabbing the grip G 12 13 Remove orange protective caps H I 13 Hold grip J and remove protective cap I 473 ...

Page 474: ... otherwise safely out of the way to avoid spilling ink and staining your clothes or the surrounding area If ink accidentally spills wipe off the ink with a dry cloth If you need to put a print head somewhere temporarily before installation do not set it down with the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not reatta...

Page 475: ...rint head locking cover and lower it to front to lock print head 15 16 While holding center part E of print head lock lever lower it toward back 16 17 Adjust angle adjustment lever to the position of the red square 17 475 ...

Page 476: ...While ink is being filled definitely do not remove the ink tank or maintenance cartridge Ink may leak out Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the instructions on the touch screen to load paper Auto maintenance settings 476 ...

Page 477: ...Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 477 ...

Page 478: ...Maintenance Cartridge When purchasing check the Model number Model number MC 30 Note For instructions on replacing the maintenance cartridge see Replacing the Maintenance Cartridge 478 ...

Page 479: ...maintenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the maintenance cartridge after it has been used Handle the maintenance cartridge carefully during replacement The ink may stain c...

Page 480: ... the maintenance cartridge 5 Open maintenance cartridge cover 5 6 Hold the used maintenance cartridge by the grip B with one hand and put your other 6 hand under the maintenance cartridge to hold it firmly on the bottom keeping it level as you pull it out 480 ...

Page 481: ...intenance cartridge in supplied plastic bag and store on flat surface 7 8 Check the top and bottom of the maintenance cartridge place in the box and store the 8 box on a flat surface Important Always put the used maintenance cartridge back in the box and store the box on a flat surface Note Dispose of the used maintenance cartridge in accordance with local regulations 9 Wipe away any soiling on th...

Page 482: ...enance cartridge level insert it all the way in 10 The maintenance cartridge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged 11 Close maintenance cartridge cover 11 482 ...

Page 483: ...483 ...

Page 484: ... appears 2 Tap Maintenance cartridge info 2 The Maintenance cartridge info screen appears If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remaining capacity of the maintenance cartridge or before tasks that deplete much of the capacity such as head cleaning or preparations to move the printer check th...

Page 485: ... capacity is drastically depleted Print head cleaning print head replacement and preparations to transfer the printer deplete much of the maintenance cartridge capacity In particular preparing to move the printer depletes a lot of the capacity Check the remaining maintenance cartridge capacity before this maintenance and replace the maintenance cartridge if necessary Checking the Remaining Mainten...

Page 486: ...Cutter Blade Cutter Blade Replacing the Cutter Blade 486 ...

Page 487: ...chasing check the Model number This cutter blade comes with a part for securing the cutter blade during installation Model number CT 07 Note For instructions on replacing the cutter blade see Replacing the Cutter Blade 487 ...

Page 488: ...omposition The Maintenance screen appears 2 Tap Replace cutter blade unit 2 A confirmation message appears 3 Tap Yes 3 The carriage moves and after it stops moving instructions for the cutter blade replacement procedure appear on the touch screen Note If you do not take action within 2 minutes cutter blade replacement is canceled In this case start over replacement from the beginning 4 Open top co...

Page 489: ... or similar materials for cleaning so as not to scratch the surface Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 6 Turn hex screw with hex wrench until loose 6 7 Remove cutter blade while holding D 7 489 ...

Page 490: ...ter Do not disassemble the cutter blade Touching the blade may cause injury Note Dispose of the used cutter blade in accordance with local regulations 8 Install new cutter blade while aligning E to F and G to H 8 9 Install while aligning fixing part included with replacement cutter blade with center of 9 cutter blade 490 ...

Page 491: ...hex screw until securely fixed 10 Important After the cutter blade is secured check that the cutter blade does not come off If the cutter blade comes off this may damage the printer 11 Remove fixing part 11 491 ...

Page 492: ...Important Always remove the fixing part Operating with the part installed may damage the printer 12 Close top cover 12 A confirmation message will appear 13 Tap Yes 13 492 ...

Page 493: ...Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern 493 ...

Page 494: ... printing is faint or a specific color fails to print even though there is enough ink System Cleaning System Cleaning is a more powerful cleaning function Perform System Cleaning if there is no improvement even after repeating Cleaning several times Important System Cleaning consumes an extremely large amount of ink Executing system cleaning frequently will rapidly deplete your printer s ink suppl...

Page 495: ...per source 4 Select the paper source from the displayed dialog box 5 Print a nozzle check pattern 5 Make sure that the printer is on and click OK Printing of the nozzle check pattern begins Click OK when the confirmation message appears 6 Check the print result 6 Check the print results A As long as the horizontal lines are in line and not missing the nozzle is working normally B Where the horizon...

Page 496: ...Related Topic Cleaning the Print Heads 496 ...

Page 497: ...Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 497 ...

Page 498: ...aper dust on it 1 Turn printer off 1 Turning the Printer On and Off 2 Unplug power cord from outlet 2 Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 3 Wring out soft cloth with water or watered down neutral detergent and use it to wipe off dirt 3 Cle...

Page 499: ...e paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Cleaning Inside the Top Cover Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface When neutral detergent is used be sure to wipe off the detergent with soft cloth with water 4 When dirt is ...

Page 500: ...the underside of paper We recommend cleaning the platen after borderless printing or printing on small paper If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Printing on adhesive paper may leave adhesive on the platen paper retainer or other...

Page 501: ...derless printing ink 5 grooves B use cleaning brush C provided with printer to wipe it away Important Do not touch the linear scale D carriage shaft E or ink tube stabilizer F Touching these may cause malfunction Note If the cleaning brush is dirty rinse it in water 501 ...

Page 502: ...de M and so on Warning Never use flammable solvents such as alcohol benzine or thinner If these substances come into contact with electrical components inside the printer there is a risk of fire or electrical shock Important Do not use a dry cloth to wipe inside the top cover This may create a static charge which may attract dust and affect the printing quality Do not use tissue paper paper towels...

Page 503: ...503 ...

Page 504: ...n roll unit 1 Removing the Lower Roll from the Roll Unit Option 2 Turn printer off 2 Turning the Printer On and Off 3 Unplug power cord from outlet 3 Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 4 Wipe away any residue and paper dust from areas A B...

Page 505: ...flammable solvents such as alcohol benzine or thinner If these substances come into contact with electrical components inside the roll unit there is a risk of fire or electrical shock 5 Plug power cord into outlet 5 505 ...

Page 506: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 506 ...

Page 507: ...e cartridge being used If you can move the printer in a level state using casters or something similar you do not need to execute Prepare to move Always follow the instructions of the service representative when preparing to transfer the printer The following lists transport restrictions by type of transport Move indoors on the same floor Usage Examples Move indoors by carrying Transport and stora...

Page 508: ...s to a different floor or Transport 5 outdoors A confirmation message appears 6 Tap Yes 6 The printer is now prepared for transfer When the preparation is finished a message prompting you to open the ink tank cover appears on the touch screen Important If consumables must be replaced a message appears on the touch screen and preparation is disabled If the message appears tap OK and contact your Ca...

Page 509: ...ou remove the maintenance cartridge while ink is being removed the ink may leak out 10 Press ON button and turn off printer 10 Packing Printer 1 Disconnect power cord and interface cable 1 Important Turn off the printer before you unplug it Unplugging the printer before it is off and moving it may damage the printer If you accidentally unplug the printer plug it in again reinstall the ink tanks an...

Page 510: ...tach the Belt Stopper that was removed and stored after initial installation Neglecting to attach the Belt Stopper may damage the printer Do not touch the linear scale B carriage shaft C or ink tube stabilizer D Touching these may cause malfunction 4 Close top cover 4 510 ...

Page 511: ...e 6 7 Remove roll unit by reversing installation procedure 7 8 Remove the Stand by reversing the installation procedure when it was attached to the 8 printer 9 Disassemble and repackage the stand by following the installation procedure in reverse 9 10 Repack roll holder holder stopper and printer in shipping materials and then package 10 them in shipping box 511 ...

Page 512: ...tion always unlock the casters before moving the assembled Stand Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site Install the printer 1 Mount the printer on the assembled Stand and tighten the screws firmly 1 Caution Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain and other injuri...

Page 513: ...Also open the top cover and 2 remove stoppers and spacers inside the printer 3 If using roll unit refer to Setup Guide provided with roll unit and attach roll unit to Stand 3 4 If using stacker refer to Stacker Setup Guide and attach stacker to the printer 4 513 ...

Page 514: ...ide and attach basket to Stand 5 Important The basket included with the stand cannot be used while using the stacker 6 Connect the power cord to the power cord connector on the back of the printer 6 TX 4100 TX 5410 TX 3100 TX 2100 TX 5310 TX 5210 514 ...

Page 515: ...he power button to turn the printer on 8 When Install the printer here Do not install the ink tanks yet appears tap Yes 9 When instructions for loading ink tank appear on touch screen open ink tank cover and 9 load ink tank See Replacing Ink Tanks 515 ...

Page 516: ...10 Attach the Roll Holder to the Roll Media 10 See Loading Rolls on the Roll Holder 11 Load the Roll Media in the printer 11 See Loading the Upper Roll on the Printer 516 ...

Page 517: ...12 Install the software 12 Note that the driver installation procedure varies depending on the type of connection See Installing the Printer Driver Windows See Installing the Printer Driver macOS 517 ...

Page 518: ...e 2 Enter the password if it is enabled 3 Tap Install update 3 4 Tap Yes 4 5 Confirm displayed message and tap Start update 5 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Firmware update 2 3 Select Install update 3 4 Confirm displayed message and select Update 4 Note If the firmware update is not complete check the following and take an appropriate action Check the network se...

Page 519: ...Specifications Specifications Print Area 519 ...

Page 520: ...rned off To stop all power consumption turn off the printer and unplug the power cord Operating environment Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH with no condensation Dimensions W x D x H Printer only Approx 62 8 x 28 9 x 24 8 in 1593 x 734 x 628 mm Printer and Stand when basket is not used Approx 62 8 x 30 2 x 46 in 1593 x 766 x 1168 mm Printer and Stand when using basket basket ...

Page 521: ...cker 2 Approx 78 5 x 74 4 x 61 5 in 1993 x 1888 x 1560 mm 1 For details on the Basket Position see Example Basket Configurations 2 For details on the Stacker Position see Example Stacker Configurations TX 3100 TX 5310 Power supply 100 240 V AC 50 60 Hz Power consumption When printing 115 W max 1 In Sleep mode 2 0 W max 1 When power is off 0 3 W max 2 1 Wired LAN connection 2 The printer uses a tra...

Page 522: ...llation W x D x H Printer and Stand without basket Approx 70 5 x 57 8 x 61 5 in 1790 x 1466 x 1560 mm Printer and Stand when using basket 1 Approx 70 5 x 66 3 x 61 5 in 1790 x 1684 x 1560 mm Printer and Stacker 2 Approx 70 5 x 74 4 x 61 5 in 1790 x 1888 x 1560 mm 1 For details on the Basket Position see Example Basket Configurations 2 For details on the Stacker Position see Example Stacker Configu...

Page 523: ... region where the printer is purchased Weight Printer only without print head and ink tanks Approx 163 lb 74 kg Stand and basket Approx 37 lb 17 kg Roll unit Approx 35 lb 16 kg Stacker Approx 26 lb 12 kg Space for installation W x D x H Printer only Approx 59 5 x 56 5 x 40 2 in 1510 x 1434 x1020 mm Printer and Stand without basket Approx 59 5 x 57 8 x 61 5 in 1510 x 1466 x 1560 mm Printer and Stan...

Page 524: ... 1 1 USB memory USB flash drive LAN Wired LAN IEEE802 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Wi Fi IEEE802 11n IEEE802 11g IEEE802 11b Network Specifications Communication protocol SNMP HTTP TCP IP IPv4 IPv6 FTP Wired LAN specifications Compliance standards IEEE802 3ab 1000BASE T IEEE802 3u 100BASE TX IEEE802 3 10BASE T Transmission speed 10 Mbps 100 Mbps 1000 Mbps automatically s...

Page 525: ...ervice Pack available Free hard disk space 20 GB or more macOS Compatible Operating System Standard supplied printer driver macOS 10 12 6 macOS 10 15 Free hard disk space 20 GB or more Other Supported OS iOS iPadOS Android Some functions may not be available with the supported OS An Internet connection is required to use the Online Manual To install the software while using Windows you must have a...

Page 526: ...Paper For details on the compatible media types see Paper Information List For details on the paper widths supported by the printer see Paper Sizes For details about Print Area see Print Area 526 ...

Page 527: ...macOS Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Windows Printing to Oversized Paper Sizes macOS Sheets Printable Area A margin of 0 2 in 3 mm on top 0 5 in 12 7 mm on bottom and 0 2 in 3 mm on left and right sides is required Recommen...

Page 528: ...erless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required A Top Edge B Bottom Edge C Left Edge D Right Edge 528 ...

Page 529: ...Guide Replacing paper ink tanks and print head Setup Guide Installing the printer and software Printer Stand Setup Guide Assembling the stand Roll Unit Setup Guide Assembling the roll unit Stacker Setup Guide Assembling the stacker 529 ...

Page 530: ...Safety Safety Precautions Regulatory Information WEEE EU EEA When Repairing Lending or Disposing of the Printer 530 ...

Page 531: ...r hands or fingers in the printer while it is printing Firmly grasp the carrying grips on each side in the base Holding the printer at other positions is dangerous and cause injury and damage if the printer is dropped Use the following number of people to hold the printer when transporting the printer by carrying it The weight may cause pain such as back pain For the TX 4100 TX 5410 6 people or mo...

Page 532: ...obtain medical advice immediately Never touch the electrical contacts on a print head after printing The metal parts may be very hot and could cause burns Do not throw ink tanks and maintenance cartridges into fire Do not attempt to disassemble or modify the print head ink tanks and maintenance cartridges Avoid dropping or shaking print head ink tanks and maintenance cartridges 532 ...

Page 533: ...rning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for he...

Page 534: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 534 ...

Page 535: ...ery Nur für Europäische Union und EWR Norwegen Island und Liechtenstein Diese Symbole weisen darauf hin dass dieses Produkt gemäß WEEE Richtlinie 2012 19 EU Richtlinie über Elektro und Elektronik Altgeräte Batterien Richtlinie 2006 66 EG und nationalen Gesetzen zur Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf Falls sich unter dem oben abgebildeten Symbol ein chemisches...

Page 536: ...d informations sur le recyclage de ce produit contactez vos services municipaux votre éco organisme ou les autorités locales compétentes ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 ...

Page 537: ...ambiental de su desecho y no es necesario mostrar la cuantía de dicho coste en la información y la factura suministradas a los usuarios finales Si desea más información sobre el reciclado de este producto póngase en contacto con su municipio el servicio o el organismo encargado de la gestión de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Uni...

Page 538: ...ifiuti può avere conseguenze negative sull ambiente e sulla salute umana a causa delle sostanze potenzialmente nocive solitamente contenute in tali rifiuti La collaborazione dell utente per il corretto smaltimento di questo prodotto contribuirà a un utilizzo efficace delle risorse naturali ed eviterà di incorrere in sanzioni amministrative ai sensi dell art 255 e successivi del Decreto Legislativo...

Page 539: ... helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af produktet bidrager du til effektiv brug af naturressourcerne Kontakt din kommune den lokale affaldsmyndighed det lokale affaldsanlæg eller besøg www canon europe com weee eller www canon europe com battery for at få flere oplysninger o...

Page 540: ...offer som ofte brukes i EE utstyr Din innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser Du kan få mer informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter avfallsadministrasjonen et godkjent program eller husholdningens renovasjonsselskap eller gå til www canon europe com weee eller www canon europe com battery Vain Euroopan union...

Page 541: ...tering eller se www canon europe com weee eller www canon europe com battery Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice OEEZ 2012 19 EU směrnice o bateriích 2006 66 ES a nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek likvidován s odpadem z domácností Je li v souladu s požadavky směrnice o bateri...

Page 542: ...letően informálódjon a helyi polgármesteri hivatalnál a helyi közterület fenntartó vállalatnál a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál illetve látogasson el a www canon europe com weee vagy www canon europe com battery internetes oldalra Tylko dla krajów Unii Europejskiej oraz EOG Norwegia Islandia i Liechtenstein Te symbole oznaczają że p...

Page 543: ...es Euroopa Liit ja EMP Norra Island ja Liechtenstein Antud sümbolid viitavad sellele et vastavalt elektri ja elektroonikaseadmete jäätmeid käsitlevale direktiivile 2012 19 EL patareisid ja akusid ning patarei ja akujäätmeid käsitlevale direktiivile 2006 66 EÜ ja või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos olmejäätmetega ära visata Kui keemiline sümbol on...

Page 544: ... dienestu pilnvaroto organizāciju vai iestādi kas veic sadzīves atkritumu apsaimniekošanu vai apmeklējiet tīmekļa vietni www canon europe com weee vai www canon europe com battery Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šie simboliai reiškia kad šio gaminio negalima išmesti į buitines atliekas kaip reikalaujama WEEE Direktyvoje 2012 19 ES ir Baterijų direktyvoje 2006 66...

Page 545: ...on europe com battery Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Тези символи показват че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО 2012 19 ЕC Директивата за батерии 2006 66 ЕО и или Вашето национално законодателство прилагащо тези Директиви Ако под показания горе символ е отпечатан символ за химически елемент съгласно разпоре...

Page 546: ...la www canon europe com weee sau www canon europe com battery Samo za Europsku uniju i EEA Norveška Island i Lihtenštajn Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada u skladu s direktivom WEEE 2012 19 EC Direktivom o baterijama 2006 66 EC i Pravilnikom o gospodarenju otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električni...

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Page 548: ...the printer such information may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it Initializing Printer s Setting 548 ...

Page 549: ...dge and Google Chrome macOS Safari iOS OS default browser Android OS default browser Set your browser to allow cookies and enable JavaScript Screenshots in This Manual For Windows The screenshots used in this manual are taken with Windows 10 For macOS The screenshots used in this manual are taken with macOS Catalina 10 15 549 ...

Page 550: ...ect Roll Unit Settings in the Printer Driver Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color ...

Page 551: ...e Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match ...

Page 552: ... Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Brightness Adjusting Contrast Scaled Printing Printing t...

Page 553: ...er Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Printing Using AirPrint HP GL 2 Printing Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkj...

Page 554: ...ge Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing Hanging and Horizontal Banners Large Format Printing Printing by Dividing Joining Documents Printing Document in Center of Paper Printing by Saving Roll Paper Switching the Paper Source to Match the Purpose Displaying the...

Page 555: ...pe list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed Important See Paper Information List for Canon authentic paper or Canon output check paper Note Click Get Information to display the Paper Information on Printer dialog box The Paper Information on Printer dialog box allows you to get the paper information from the printer and to se...

Page 556: ...5 From the pull down menu select Easy Settings and then select the setting that matches your purpose from the Print Target list 6 Select the print quality 6 For Print Quality select High Standard or Fast according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 556 ...

Page 557: ...the document that was created with the application software 8 Select the paper source 8 For Paper Source select the setting that matches your purpose Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 9 Select roll paper width 9 557 ...

Page 558: ...tup 10 Click OK When you print the document is printed with settings that match your purpose Note If the paper settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can execute Print but you may not obtain the correct printing result 558 ...

Page 559: ...ing or select a new paper source The current printer settings appear in Media Type and Roll Paper Width 4 Apply settings 4 To apply the printer settings to the printer driver click OK Note If the media type and the output paper size are not set on the printer OK will be grayed out and cannot be clicked If communication with the printer is disabled the Get Information does not appear or printer med...

Page 560: ...o print from the first page 4 Complete the setup 4 Click OK When you execute print the specified number of copies will be printed with the specified printing order Important When the application software that you used to create the document has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the applicati...

Page 561: ... Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper level and Lower level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 561 ...

Page 562: ... is called 2 level roll switching For instructions on setting the paper see Setting the Paper Rolls in the Printer According to the Intended Use For the 2 level roll switching procedure see Printing by Automatically Switching Upper level and Lower level Roll Papers Guidelines on how to switch Roll 1 and Roll 2 for certain cases are summarized in How to Switch Paper Rolls Refer to this section if a...

Page 563: ...ype Upper level A1 A2 Roll 594 0mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper Setting the paper Example 2 Paper feeding tray Roll Width Media Type Upper level 36 in Roll 914 4mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper Important 2 level roll switching is not possible when the paper rolls being fed on the platen are not compatible with automatic cut off For c...

Page 564: ...ching you specify which one is best between paper roll 1 and paper roll 2 and print Document Size A3 Media Type Plain Paper Roll 1 ISO A1 A2 Plain Paper Roll 2 ISO A3 A4 Glossy Paper To learn how to switch paper feeding trays see How to switch paper rolls 564 ...

Page 565: ...the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed Note If Automatically switch paper sources paper size priority is grayed out refer to Reflect Roll Unit Settings in the Printer Driver and set Roll Unit in the Device Information dialog box to Yes 4 Select the paper size 4 Fro...

Page 566: ...heck box The current settings are displayed in the settings preview on the left side of the Page Setup tab Note If you rotate a portrait document 90 degrees and print it at that horizontally you may be able to save paper depending on the paper size Important When you select the Rotate Page 90 degrees check box and print the document the document will be rotated 90 degrees only if the vertical leng...

Page 567: ...witching is not possible when the paper rolls being fed on the platen are not compatible with automatic cut off For checking which types of paper are compatible with automatic cut off look up the paper you want to use on the Paper Information List If Auto Use Printer Settings is selected for Media Type in the Main sheet you cannot switch between upper and lower rolls corresponding to the media typ...

Page 568: ...s and Printers The Devices and Printers window is displayed 2 Display setup window 2 Right click the Your model name icon and select Printer properties The printer s Properties window appears 3 Set automatic paper source switching 3 On the Device Settings tab select the Automatically switch paper sources paper size priority check box 568 ...

Page 569: ...nter driver setup window 5 6 Select the media type 6 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 7 Select the paper size 7 From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 8 ...

Page 570: ... papers in the upper and lower levels of the printer If different types of paper are loaded an error could occur and you may not be able to print the document as intended If roll papers of the same width and type are loaded in the upper and lower levels and you want to automatically switch the roll papers clear the Automatically switch paper sources paper size priority check box Note If Roll 1 and...

Page 571: ...e the paper to match the requirements of the print job In order to minimize paper waste it is recommended that you configure the operation panel on the Printer unit as indicated below In Printer settings Paper related settings set Roll paper auto switching to Identify size In Paper settings display area Each paper type Paper settings Advanced set Detect paper width to Enable If on the Device Setti...

Page 572: ...er matches the paper width specified for the print job only when printing borderless or enlarging reducing Only one of either paper roll 1 or paper roll 2 has the width speci fied for the print job Select the paper roll of the match ing width Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job Error On hold Both paper roll 1 and paper roll 2 have a width...

Page 573: ... on Display warning or Do not detect Condition Situation Judgment result Condi tion 1 Whether the paper roll loaded on the printer is long enough to print the paper size specified for the print job Only one of either paper roll 1 or paper roll 2 is long enough Select the paper roll of sufficient length Neither paper roll 1 nor paper roll 2 are long enough Error Both paper roll 1 and paper roll 2 a...

Page 574: ...he one specified for the print job To Condition 6 Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job Paper roll width has not been specified for the print job Condi tion 6 Whether the width of the paper size specified for the print job fits within the width of the pa per roll loaded on the printer The width of the paper size specified for the print job onl...

Page 575: ...r roll 2 are being fed onto the platen In such cases paper roll 1 is selected When the printer has switched to sleep mode and has returned to the initial position When the printer has been turned on When cut paper has been fed into the printer and has exited it 575 ...

Page 576: ...s and Printers window is displayed 2 Display setup window 2 Right click the Your model name icon and select Printer properties The printer s Properties window appears 3 Click the Device Settings tab s Device Information 3 Click Acquire Status in the displayed Device Information dialog box and then click Yes Printer unit settings will be reflected in the printer driver Important In the event the lo...

Page 577: ...Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print 577 ...

Page 578: ... document The procedure for printing by using a print purpose is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select print setting mode 3 From the pull down menu select Easy Settings 5...

Page 579: ... printing data such as drawings CAD Monochrome Line Drawing Select when printing data such as drawings in monochrome Perspective GIS Select when printing data such as perspectives and GIS Note To check the settings of the items that are set by Print Target click View Settings 5 Select the paper size 5 From the Page Size list on the Page Setup tab select the same size as that of the document that w...

Page 580: ...nt The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 7 Set the other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with settings to match the specified print purpose 580 ...

Page 581: ...t tab and select Edit Using PosterArtist from the pull down menu Note Edit Using PosterArtist may not be available for use depending on the usage environment 3 Start up PosterArtist 3 Click OK When printing is executed PosterArtist starts up and PageCapture window opens 4 Select page to get in PosterArtist 4 5 Edit page in PosterArtist 5 Image editing and sorting is implemented in PosterArtist By ...

Page 582: ...Note For instructions on how to edit and rearrange images refer to the PosterArtist manual 582 ...

Page 583: ...Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD 583 ...

Page 584: ... document The procedure for printing by using a print purpose is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select print setting mode 3 From the pull down menu select Easy Settings 5...

Page 585: ... printing data such as drawings CAD Monochrome Line Drawing Select when printing data such as drawings in monochrome Perspective GIS Select when printing data such as perspectives and GIS Note To check the settings of the items that are set by Print Target click View Settings 5 Select the paper size 5 From the Page Size list on the Page Setup tab select the same size as that of the document that w...

Page 586: ...nt The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 7 Set the other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with settings to match the specified print purpose 586 ...

Page 587: ... installed automatically Note Printer Driver Optimization Module for AutoCAD is applied automatically when you print from AutoCAD and optimal printing is performed Confirming the Installation of Printer Driver Optimization Module for AutoCAD You can confirm whether Printer Driver Optimization Module for AutoCAD is installed by the following method 1 From the File menu of AutoCAD select Print 1 The...

Page 588: ...Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode 588 ...

Page 589: ...want to adjust the color balance slightly The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Open the printer driver setup window 1 2 Select the advanced settings 2 Select Advanced Settings from the pull down m...

Page 590: ... becomes stronger You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver After adjusting each color click OK 5 Complete the setup 5 Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Related Topics Setting ...

Page 591: ...ter driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu select Advanced Settings 3 Select the print quality 3 For Print Quality select Custom The Custom dialog box opens Important If Auto Use Printer Settings is selected for Media Type Custom cannot be selected 4 Setting the print quality level 4 Drag the slider bar to select the print quality level and click OK 591...

Page 592: ...the settings of Media Type 5 Complete the setup 5 Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 592 ...

Page 593: ...gs 3 Select color mode 3 For Color Mode select Monochrome or Monochrome Bitmap Note The selectable Color Mode depends on the media type selected for Media Type on the Main tab You can select Monochrome Bitmap for Color Mode only if Line Drawing Text is selected in Print Priority 4 Complete the setup 4 Click OK When you execute print the document is converted to grayscale data It allows you to prin...

Page 594: ... data In this case actual colors printed may differ from those in the original image data When using the grayscale printing function to print Adobe RGB data convert the data to sRGB data using an application software Note With Monochrome or Monochrome Bitmap inks other than black ink may be used as well 594 ...

Page 595: ...nt to use an application software to specify a printing ICC profile select Off The procedure for specifying color correction is as follows 1 Open the printer driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu select Advanced Settings 3 Select color mode 3 For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Select color ...

Page 596: ...ng from an ICM function compatible application Off Print without performing color matching on the printer driver Select this when performing color matching using applications such as Adobe Photoshop or printing a color chart using a profile creation tool 5 Complete the setup 5 Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important...

Page 597: ...Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 597 ...

Page 598: ...at called RAW RAW data refers to an image saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Selecting a Printing Method Suited to the Image Data The recommended printing method depends on the color space of the image data or the application software to be used There are two typical printing metho...

Page 599: ...follows Monitor Color temperature D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Note When printing from an application software that can identify ICC profiles and allows you to specify them use a printing ICC profile in the...

Page 600: ...eatures smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Saturation Poster CAD Reproduces vivid colors on data such as a poster In addition prints in easy to see colors suitable for line drawing 6 Set the other items 6 If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brightness an...

Page 601: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 601 ...

Page 602: ...C profile specified in the image data To use this printing method use your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself be sure to select color management items from your application software For instructions refer to the manual of the appl...

Page 603: ...When you execute print the printer uses the color space of the image data Specify an ICC Profile with the Printer Driver and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one the data color space is printed as sRGB 1 Open the printer driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu sel...

Page 604: ... Color and then click Color Settings The Color Settings dialog box appears 4 Select color correction 4 Click Matching tab and select ICC Profile Matching for Color Correction 5 Select Input Profile 5 Select the input profile you want to use 604 ...

Page 605: ...D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Saturation Reproduces vivid colors on data such as a poster In addition prints in easy to see colors suitable for line drawing Relative Colorimetric When image data is converted...

Page 606: ...t Brightness and Contrast settings and then click OK 9 Complete the setup 9 Click OK on the Main tab When you execute print the printer uses the color space of the image data Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 606 ...

Page 607: ...om the Main tab pull down menu select Advanced Settings 3 Select color mode 3 For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Adjust brightness 4 On the Color Adjustment tab moving the Brightness slider to the right brightens dilutes the colors and moving the slider to the left darkens intensifies the colors You can also directly enter a value link...

Page 608: ... Click OK on the Main tab When you execute print the data is printed at the adjusted brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Contrast 608 ...

Page 609: ...ontrast No adjustment Adjust the contrast The procedure for adjusting contrast is as follows 1 Open the printer driver setup window 1 2 Select advanced settings 2 From the Main tab pull down menu select Advanced Settings 3 Select color mode 3 For Color Mode select Color and then click Color Settings The Color Settings dialog box appears 4 Adjust the contrast 4 On the Color Adjustment tab moving th...

Page 610: ...settings preview on the left side of the printer driver After adjusting each color click OK 5 Complete the setup 5 Click OK on the Main tab When you execute print the image is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness 610 ...

Page 611: ...ng mode and printing is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select advanced settings 3 From the Main tab pull down menu select Advanced Settings 611 ...

Page 612: ...vel that is appropriate for the purpose Color Mode Selects color adjustment method Thicken Fine Lines Add a check mark if you want to print thin lines thicker for easy viewing 5 Select the paper size 5 From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software The current settings are displayed in the settings preview o...

Page 613: ... roll paper 2 settings or roll unit option settings 7 Set the other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed with the print conditions you set Related Topics Adjusting Color Balance Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Contrast 613 ...

Page 614: ...he paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 4 Select roll paper width 4 If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 5 Select scaled printing 5 Check the Enlarged Reduced Printing check box 6 Set one of scaling methods described below 6 From the items list...

Page 615: ...e list and enlarged when a size larger is selected 7 Complete the setup 7 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver If you ar...

Page 616: ... on the Page Setup tab and Roll Paper Auto is selected for Paper Source Roll 1 upper level roll paper is always used for printing Note Selecting Enlarged Reduced Printing changes the printable area of the document 616 ...

Page 617: ...ize A printout that has the same area as the document can be obtained by trimming the outer margins after printing The procedure for printing with oversize is as follows 1 Open the printer driver setup window 1 2 Select the paper size 2 From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 3 Click Size Options 3 Th...

Page 618: ...to the width of the roll paper loaded in the printer 7 Set the other items 7 Set the other items as necessary 8 Complete the setup 8 Click OK When you print the document is printed using oversize Important When printing to oversized paper sizes use paper that has the following necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more added to height of do...

Page 619: ...ized paper size for a non standard paper size register the paper size in the Paper Size Options dialog box An oversized paper size cannot be set for paper sizes that were set in the Custom Size Settings dialog box 619 ...

Page 620: ...comes registered to Page Size and can be selected any time after that If you want to use a user defined paper temporarily setting it from Custom Size is suitable The procedure for specifying a custom size is as follows Setting from Paper Size Options 1 Open the printer driver setup window 1 2 Click Size Options on the Page Setup tab 2 The Paper Size Options dialog box opens 3 Set user defined pape...

Page 621: ...ze while keeping the Width and Height ratio 4 Set user defined paper 4 Click OK then it returns to Page Setup tab The paper size registered by using Custom Paper Size Name is registered to Custom Paper Size of Page Size and can be selected at any time Setting from Custom Size 1 Open the printer driver setup window 1 2 Select the paper size 2 For Page Size on the Page Setup tab select Custom Size f...

Page 622: ...ment has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the values Printing may be disabled depending on the size of the specified user defined media For information about printable sizes f...

Page 623: ...ffer from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results The maximum configurable size with Custom Size is 3 2m 623 ...

Page 624: ...pen the printer driver setup window 1 2 Select the paper source 2 From the Paper Source list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 3 Select paper roll width 3 In Roll Paper Width select User defined1 XXXX User defined2 XXXX The Custom Size Settings dialog box opens 4 Set paper roll width 4 Specify Units enter the roll width you wan...

Page 625: ...r driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can execute Print but you may not obtain the correct printing result If you select a paper feed method for the custom size roll paper in Get Information in the Main tab Roll Paper Width is set to Custom Size XXXX However if the same custom size is already set in Use...

Page 626: ...hout Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full Size without Margins Three sided Borderless Printing on Roll Paper 626 ...

Page 627: ...per Source list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 Place a chec...

Page 628: ...pens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the paper will be cut causing a slight color unevenness on the edges of the paper If you require exceptionally high quality in the Roll Paper Options dialog box select No from the Automatic Cutting list When you do so the document will be printed without the left and right ...

Page 629: ...762 0mm 600mm Roll 600 0mm 22 in Roll 558 8mm 20 in Roll 508 0mm 500mm Roll 500 0mm 18 in Roll 457 2mm A2 A3 Roll 420 0mm 16 in Roll 406 4mm 15 in Roll 381 0mm A3 Roll 329 0mm 12 in Roll 304 8mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm 6 in Roll 152 4mm Also stains may appear on the back of the paper If margins are formed on the left and right of the document adjust ...

Page 630: ...rce list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 Place a checkmark n...

Page 631: ...aper will be cut causing a slight color unevenness on the edges of the paper If you require exceptionally high quality in the Roll Paper Options dialog box select No from the Automatic Cutting list When you do so the document will be printed without the left and right margins After the printed material has exited the printer and has been cut cut the upper and lower edges with a pair of scissors Wh...

Page 632: ...n Roll 508 0mm 500mm Roll 500 0mm 18 in Roll 457 2mm A2 A3 Roll 420 0mm 16 in Roll 406 4mm 15 in Roll 381 0mm A3 Roll 329 0mm 12 in Roll 304 8mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm 6 in Roll 152 4mm Also stains may appear on the back of the paper If margins are formed on the left and right of the document adjust the amount extending off paper during borderless p...

Page 633: ... Source list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 Place a checkma...

Page 634: ... Roll Paper Options dialog box select No from the Automatic Cutting list When you do so the document will be printed without the left and right margins After the printed material has exited the printer and has been cut cut the upper and lower edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may come into co...

Page 635: ... stains may appear on the back of the paper If margins are formed on the left and right of the document adjust the amount extending off paper during borderless printing from the printer s operation panel See Borders appear in borderless printing for details on how to set the amount extending off paper Note When using applications like Microsoft Word which allow you to set margins set margins to 0 ...

Page 636: ...o Match Paper Size The procedure for three sided borderless printing by enlarging or reducing documents to match paper size is described below 1 Open the printer driver setup window 1 2 Select the paper source 2 From the Paper Source list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ depending on...

Page 637: ...n If the size of the document is different from the size of the paper you want to print on select the paper size you want to print on from Printer Paper Size 7 Complete the setting process 7 Click OK If you print now the document will be printed without margins on three sides to fit the paper size 8 Cut the right side of the paper 8 Cut the margin on the right side of the paper with scissors after...

Page 638: ...urposes between Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Select paper roll width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select borderless printing 4 In the Page Setup tab place a checkmark next to the Borderless Printing option Afte...

Page 639: ...e Layout tab will be displayed in gray out and you will not be able to configure them Depending on paper size the length width ratio of the paper may be different from that of the image making it impossible for the whole image to fit on the paper When this happens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the paper will...

Page 640: ...0 in Roll 508 0mm 500mm Roll 500 0mm 18 in Roll 457 2mm A2 A3 Roll 420 0mm 16 in Roll 406 4mm 15 in Roll 381 0mm A3 Roll 329 0mm 12 in Roll 304 8mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm 6 in Roll 152 4mm Also stains may appear on the back of the paper If margins are formed on the left of the document adjust the amount extending off paper during borderless printing...

Page 641: ...tware 1 2 Open the printer driver setup window 2 3 Select the paper size 3 Select the same original paper size created in the application soft in the Page Setup tab s Page Size In the event an optional size is set in the application software select Custom Size from Custom Paper Size in Page Size and designate size in the dialog box that appears 4 Select roll width 4 Select the equivalent to the pa...

Page 642: ...pplication For example when printing on paper 600mm wide and 3 000mm long use the following settings when setting length to 1 6 the user defined paper User defined paper 1 Width 600mm Height 3 000mm User defined paper 2 Width 100mm Height 500mm 2 Create original document in application software 2 Use the registered user defined paper 2 size to create original document using an application 3 Open p...

Page 643: ...ocuments Inputting Multiple file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters 643 ...

Page 644: ...gePROGRAF Printer Driver Extra Kit and then install it The procedure for lining up and printing multiple documents to cut sheets is as follows 1 Open the printer driver setup window 1 2 Select Free Layout 2 On the Layout tab select the Page Layout check box and then from the pull down menu select Free Layout 3 Complete the setup 3 Click OK When you print Canon imagePROGRAF Free Layout starts Canon...

Page 645: ...Note To lay out multiple application software documents onto one page repeat steps 1 to 3 without closing the Canon imagePROGRAF Free Layout window 645 ...

Page 646: ...Source on the Page Setup tab select the setting that matches your purpose from Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Set roll paper options 3 Click Roll Paper Options to display the Roll Paper Options dialog box Select the Banner Printing check box and then click OK The current...

Page 647: ...Click OK on the Page Setup tab When you print the document is printed with the print conditions you set 647 ...

Page 648: ...indow 1 2 Select the print paper size 2 From the Page Size list on the Page Setup tab select the size of the paper loaded in the printer 3 Set number of pages to be printed per sheet 3 On the Layout tab select the Page Layout check box and from the pull down menu select 2 Pages Sheet 4 Pages Sheet 6 Pages Sheet 8 Pages Sheet 9 Pages Sheet or 16 Pages Sheet The current settings are displayed in the...

Page 649: ...ent page select something other than None from the list 5 Complete the setup 5 Click OK on the Layout tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order Important When there is a checkmark next to Banner Printing under Roll Paper Options dialog box on the Page Setup tab Page Layout is grayed out and cannot be set If Spooling at P...

Page 650: ...and printing posters is as follows Setting for Dividing and Printing Posters 1 Open the printer driver setup window 1 2 Select the print paper size 2 From the Page Size list on the Page Setup tab select the size of the paper loaded in the printer 3 Set number of divisions 3 On the Layout tab select the Page Layout check box and from the pull down menu select Poster 1 x 2 or Poster 2 x 2 The curren...

Page 651: ...set to No Use RAW Spooling Page Layout is grayed out and cannot be set Printing Only Specific Pages If ink becomes faint or runs out during printing you can reprint only the specific pages by following the procedure below 1 Display Pages to Print dialog box 1 For Page Layout click Set to display the Pages to Print dialog box 2 Set print range 2 Clear the check boxes of the pages you do not want to...

Page 652: ...y a cleared page click that page again To switch the pages to display hide click Invert in the Pages to Print dialog box 3 Complete the setup 3 Click OK on the Layout tab When you print only the specified pages are printed Important If you partition and print as a poster the source document will be printed in enlarged form so the print results may become rough 652 ...

Page 653: ...ced Printing on the Page Setup tab and printing the start point for enlarge reduce will always be fixed based on the top left corner of that page For that reason for reduced printing the bottom and right margins of the paper will increase At this time if you place a checkmark next to Print Centered on the Layout tab the top bottom left and right margins can all be printed evenly The procedure for ...

Page 654: ...nt from Page Size on the Page Setup tab 4 Set magnification as necessary 4 Where necessary attach a checkmark next to Enlarged Reduced Printing and set according to the objective 5 Select the paper source 5 For Paper Source select the setting that matches your purpose 654 ...

Page 655: ...oll paper width 6 If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 7 Print document in the center of paper 7 Select the Print Centered check box on the Layout tab 8 Complete the setup 8 Click OK When you print the document is printed in the center of the paper 655 ...

Page 656: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 656 ...

Page 657: ...nter Settings is selected the paper configured in printer settings is printed 3 Select the paper size 3 From the Page Size list on the Page Setup tab select the same size as that of the document that was created with the application software 4 Select the paper source 4 From the Paper Source list on the Page Setup tab choose the best option for your purposes between Roll Paper Auto Roll 1 and Roll ...

Page 658: ...paper loaded in the printer 7 Complete the setup 7 Click OK When you print you can rotate a portrait document 90 degrees to save paper Important When there is a checkmark attached to Banner Printing on the Page Setup tab Rotate Page 90 degrees is grayed out and cannot be set 658 ...

Page 659: ...format as the Page Size from the Page Setup tab if the length in the vertical direction is longer than the width selected in Roll Paper Width even if a checkmark is placed next to Rotate Page 90 degrees the page will not be rotated 659 ...

Page 660: ...argins is as follows 1 Open the printer driver setup window 1 2 Select the media type 2 Select the type of paper loaded in the printer from the Media Type list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select the paper size 3 From the Page Size list on the Page Setup tab select the same size as that of the document that was creat...

Page 661: ...will differ depending on the lower level roll paper 2 settings or roll unit option settings 5 Select roll paper width 5 For Roll Paper Width select the width of the roll paper loaded in the printer 6 Selecting Paper Saving 6 On the Layout tab select the No Spaces at Top or Bottom check box The current settings are displayed in the settings preview on the left side of the window 661 ...

Page 662: ...7 Complete the setup 7 Click OK When you print the upper and lower margins are reduced so that you can save paper 662 ...

Page 663: ... list on the Main tab If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select the paper source 3 From the Paper Source list on the Page Setup tab select the paper source that matches your purpose Roll Paper Auto Feeds paper by automatically switching between Roll 1 and Roll 2 according to the print job Roll 1 Feeds paper from Roll 1 Roll 2 Feeds paper ...

Page 664: ...urce to print the data Note If the paper settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 664 ...

Page 665: ...the print result before printing is as follows 1 Open the printer driver setup window 1 2 Set the preview 2 Check the Preview before printing check box on the Main tab 3 Complete the setup 3 Click OK When you execute print the Canon imagePROGRAF Preview opens and displays the print results Related Topic Canon imagePROGRAF Preview 665 ...

Page 666: ...Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing 666 ...

Page 667: ...Select stamp 2 On the Layout tab select the Stamp check box and then select the stamp to use from the list The current settings are displayed in the settings preview on the left side of the Layout tab 3 Complete the setup 3 Click OK When you execute print the data is printed with the specified stamp Important Depending on your usage environment you may not be able to use the Stamp function In this...

Page 668: ...ngs of an existing stamp Unnecessary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 1 2 Select stamp 2 On the Layout tab select the Stamp check box and click Define Stamp The Define Stamp dialog box opens 668 ...

Page 669: ...hod Select Transparent to print the stamp on the back of the document and select Overlap to print it on the front Position Specifies the stamp position on the page Enter numbers in X and Y to set the coordinates or drag the horizontal and vertical slide bars to the left right or up down to change the settings Angle Set the stamp placement angle Enter a number in Set Angle to set the angle or drag ...

Page 670: ... while viewing the preview 3 4 Complete the setup 4 Click OK to return to the Layout tab The registered title appears in the Stamp list Note The stamp registered as the default setting cannot be changed Deleting an Unnecessary Stamp 1 Select stamp 1 On the Layout tab select the Stamp check box and click Define Stamp The Define Stamp dialog box opens 2 Select the stamp to be deleted 2 Select the ti...

Page 671: ...them with the application software the procedure for selecting a page size and orientation is as follows 1 Open the printer driver setup window 1 2 Select the paper size 2 Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation 3 Select Portrait or Landscape for Orientation Check Rotate Page 90 degrees check box when you want to perform printing with the original being r...

Page 672: ...procedure for registering a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 On the Main tab the Page Setup tab and the Layout tab specify the print settings you want to register 3 Display Add dialog box 3 On the Favorites tab click Add The Add dialog box opens 4 Register favorite setting 4 672 ...

Page 673: ...lete the setup 3 Click OK When you print the document is printed with the settings of the registered favorite Deleting Unnecessary Printing Profile 1 Select favorite to be deleted 1 Select the favorite you want to delete from the Favorites list on the Favorites tab 2 Delete setting 2 Click Delete When the confirmation message appears click OK The selected favorite is deleted from the Favorites lis...

Page 674: ...uto Roll 1 and Roll 2 Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Display Roll Paper Options dialog box 3 Click Roll Paper Options to display the Roll Paper Options dialog box 4 Set auto cut 4 From Automatic Cutting select the item that matches your purpose The current settings are displayed in the settings preview o...

Page 675: ...roll paper manually after printing Note The default setting for automatic cutting is Yes After completing the setting click OK to return to the Page Setup tab 5 Complete the setup 5 Click OK on the Page Setup tab When you print the status after printing is set to whatever was set in Automatic Cutting 675 ...

Page 676: ...nter language settings HP GL 2 and HP RTL emulation related settings are configured from the printer operation panel For further details refer to HP GL 2 Settings Note For instructions on configuring these settings refer to the software documentation It may not be possible to print jobs with excessively large amounts of data correctly 676 ...

Page 677: ...Printing from Printer Printing Data Saved on USB Flash Drive 677 ...

Page 678: ...nforms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 2 Insert USB flash drive into...

Page 679: ...d on the touch screen The screen below appears A Number of copies A Tap to display the screen below and specify the number of copies B Preview B Tap to preview an image of the printout on the preview screen Specify the pages to preview and print only specific pages C Print settings C Tap to display the Print settings screen You can check and change the print settings 679 ...

Page 680: ...5 Tap Start 5 The printer starts printing Note Tapping Yes on the displayed screen returns to step 4 Tapping No returns to HOME screen 680 ...

Page 681: ...artphone Tablet For more on printing from a device refer to the device s or application s instruction manual Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing from iOS Device AirPrint 681 ...

Page 682: ...can be sent to the printer via FTP Enable FTP from Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select System info and LAN settings 2 3 Select LAN settings 3 4 Select Advanced setup 4 5 Confirm displayed message and tap Yes 5 6 Select FTP settings 6 7 Select Enable 7 682 ...

Page 683: ...tion Enter the same value for FTP settings of imageRUNNER ADVANCE 9 Select OK 9 Please wait momentarily appears and returns to the startup screen 10 Close web browser 10 Perform enlarge settings on the operation panel 1 Select Printer settings on HOME screen 1 Home Screen Menu Composition 2 Tap Print settings 2 3 Tap Direct print settings from FTP 3 4 Select the number to set and tap 4 683 ...

Page 684: ...rgement setting methods Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1 Place the copy on the platen glass or feeder of imageRUNNER ADVANCE 1 2 Select Scan and Send 2 3 Tap New Destination 3 4 Tap File 4 684 ...

Page 685: ...nter folderN in Folder Path N represents the print setting number specified in the Direct print settings from FTP screen on the printer For example to enter the pathname for Print settings 1 enter folder1 For Print settings 2 enter folder2 Use the same User Name and Password that you set for FTP authentication in the Remote UI 7 Tap OK 7 8 Tap the setting button for file format 8 685 ...

Page 686: ...Compact and Encrypt check boxes 10 Specify the settings as necessary 10 Important Select 300x300 dpi or 600x600 dpi as the resolution 11 Press Start 11 If you are placing your originals on the platen glass press Start to scan each original 12 When scanning is complete tap Start Sending 12 686 ...

Page 687: ...Scanned originals are sent to the printer and printing starts Note It is recommended to register the setting contents in Favorite Settings 687 ...

Page 688: ... Paper Width 1 Tap Paper settings 1 2 Tap Enlarge Reduce 2 3 Tap Fit paper size 3 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image from Rotate 688 ...

Page 689: ...0 dpi Select when printing at 300 dpi Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format Important When scanning the original in JPEG format with imageRUNNER ADVANCE match the scanning resolution with the input resolution of the printer If the resolution is different it will not be printed at the specified ma...

Page 690: ...Setting scale percentage 1 Tap Paper settings 1 2 Tap Enlarge Reduce 2 3 Tap Scaling 3 4 Tap A on the displayed screen 4 690 ...

Page 691: ...tion conversions refer to Reference for Magnification 6 Select OK on the displayed screen 6 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image from Rotate Reference for Magnification ISO A format Original size 691 ...

Page 692: ...1 283 200 A0 400 283 ANSI format Original size Letter 8 5 x 11 Legal 8 5 x 14 Ledger 11 x 17 Output size C 200 157 129 D 258 242 200 E 400 314 258 ARCH format Original size A B Output size A 100 66 B 133 100 C 200 133 D 266 200 E 400 266 E1 333 233 692 ...

Page 693: ...Printer Driver Windows Printer Driver macOS Printer Driver 693 ...

Page 694: ...Windows Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 694 ...

Page 695: ...ions Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Canon IJ Status Monitor Instructions for Use Printer Driver 695 ...

Page 696: ...t data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Specifying the Printer Driver To specify the printer driver open the Print dialog box of the application software you are using and select XXX where XXX is your model name Displaying the Manual from the Pri...

Page 697: ... paper source during printing differs from the driver settings or printing fails The procedure for changing the print options is as follows 1 Open the printer driver setup window 1 2 Click Special Settings on the Layout tab 2 The Special Settings dialog box opens 3 Change the individual settings 3 If necessary change the setting of each item and then click OK The Layout tab is displayed again 697 ...

Page 698: ... driver and allows you to check the document layout print order and number of pages You can also change the media type and paper source settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Related Topic Displa...

Page 699: ... to the user s manual of your application software Opening the Printer Driver Setup Window from the Printer Icon Follow the procedure below to perform printer maintenance operations such as print head cleaning or to configure a printing profile that is common to all application software 1 Display the Devices and Printers window 1 Select the Control Panel Hardware and Sound Hardware Devices and Pri...

Page 700: ... appears click Start If the paper information on the driver cannot be updated click Initial Check Items and check the displayed information The printer driver media information will update Important It may take some time to update the media information 4 Finish updating media information 4 When a confirmation message appears click OK The media information will be updated Important Restart the prin...

Page 701: ...ting information is described below Setting Accounting Information 1 Open the printer driver setup window 1 2 Click Accounting on the Main tab 2 The Accounting dialog box opens 3 If necessary complete the following settings 3 Account ID Department Project number Enter the account ID department and project number that you want to set Enter the ID by using up to 20 alphanumeric characters 0 to 9 a t...

Page 702: ...icon and select Printer properties The printer s properties window appears 3 Click Accounting on the Device Settings tab 3 The Accounting dialog box opens 4 If necessary complete the following settings 4 Use a fixed Account ID Use a fixed Department name Use a fixed Project number Prohibits changes to account ID department and project number that have already been set Check this check box to preve...

Page 703: ...d Account ID Use a fixed Department name or Use a fixed Project number you ll be able to configure each setting After completing the setting click OK to return to the Device Settings tab 5 Apply the settings 5 Click OK or Apply The settings are enabled hereafter Important If you fix the Accounting value in the Device Settings tab the setting items in the Accounting dialog box in the Main tab will ...

Page 704: ...ined here 1 Open the printer driver setup window 1 2 Set the output method 2 Click Output Method in the Page Setup tab 3 Set the PIN code 3 Place a checkmark next to Set PIN for printing and enter a one to seven digit number in PIN 4 Complete the setup 4 Click OK When you print the print job is set to standby status on the printer unit If you enter the PIN code you set on the printer operation pan...

Page 705: ...k Status Monitor on the Main tab The Canon IJ Status Monitor appears 3 Display the print jobs 3 Click Display Send Queue The print queue window opens 4 Delete the print jobs 4 Select the print jobs you want to delete and select Cancel from the Document menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access per...

Page 706: ...ppears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click Status Monitor on the Main tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you...

Page 707: ...In such cases take the appropriate action as described 707 ...

Page 708: ...etup window 1 2 Launching the Canon IJ Status Monitor 2 On the Main tab click Status Monitor The Canon IJ Status Monitor opens 3 Display Estimated ink levels 3 Ink status is displayed as an illustration Note The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer 708 ...

Page 709: ...ly If that should happen re draw the line horizontally and print one more time Immediately after installing or updating the printer driver you might not be able to visualize new features in some of the application software In all application software provided with printing features choose Print from the File menu and after selecting the printer you are using click the Properties After the Properti...

Page 710: ...or parts of the image may end up missing In such cases try printing after following the procedure indicated below If you are using a 32 bit driver open the Layout tab and click Special Settings Turn off Fast Graphic Process Increase your computer memory Increase the virtual memory of your operating system To print to cut sheets by lining up multiple documents you must use the Free Layout function ...

Page 711: ...ng nor to get the intended printing results If you try to print data on a very large size paper through applications like Adobe Illustrator you may not be able to print In such cases try printing after following the procedure indicated below Open the Main tab and uncheck Preview before printing If you are using a 32 bit driver open the Layout tab and click Special Settings Turn off Fast Graphic Pr...

Page 712: ...river Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Utility Tab Description Device Settings Tab Description Canon IJ Status Monitor Description 712 ...

Page 713: ... that is loaded in the printer This ensures that printing is carried out properly for the specified paper Get Information Opens the Paper Information on Printer dialog box You can check the settings on the printer and apply the checked settings to the printer driver Specify Open the Paper Detailed Settings dialog box and specify detailed print settings that match the media type loaded in the print...

Page 714: ... to print quality over printing speed Standard Prints with average speed and quality Resolution settings depend on media type Fast Gives priority to printing speed over print quality Custom Opens the Custom dialog box Select this when you want to set the printing quality level individually View Settings Opens the View Settings dialog box Advanced Settings This mode allows you to print by specifyin...

Page 715: ...black Color Settings Opens the Color Settings dialog box You can adjust individual color settings such as Cyan Magenta Yellow Brightness and Contrast on the Color Adjustment tab and select the Color Correction method on the Matching tab Thicken Fine Lines Add a check mark if you want to print thin lines thicker for easy viewing Preview before printing You can start up the Canon imagePROGRAF Previe...

Page 716: ...after printing Between Scans The wait time until printing next scan can be set after printing one scan in page Set in the event smudging occurs in the page unevenness occurs in borderless printing etc and you would like to avoid this smudging and unevenness Printer Default Settings in printer unit operation panel are applied None Next scan will be print immediately after first scan is print 0 5 se...

Page 717: ...x text and images will be printed as if reflected in a mirror Custom dialog box Set the quality level and select the desired print quality Quality You can use the slider bar to adjust the print quality level Important Certain print quality levels cannot be selected depending on the settings of Media Type Note The High Standard or Fast print quality modes are linked with the slider bar Therefore wh...

Page 718: ... color balance slightly Important When Monochrome is selected for Color Mode the color balance Cyan Magenta and Yellow can t be set Brightness Adjusts the brightness of your print You cannot change the levels of pure white and black However the brightness of the colors between white and black can be changed Colors become brighter as you drag the slider toward the right and darker as you drag the s...

Page 719: ...the matching method to be used when you select Driver Matching ICC Profile Matching or ICM for Color Correction Perceptual Photo Perceptual Reproduces colors of general photos naturally and features smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Saturation Poster CAD Saturation Reproduces vivid colors on data such as a poster In...

Page 720: ...IDs to print jobs You can then use the IDs along with the printer and cost management tool to tabulate print history information Account ID Department Project number Enter the account ID department and project number that you want to set Enter the ID by using up to 20 alphanumeric characters 0 to 9 a to z and A to Z 720 ...

Page 721: ...Custom Size from Custom Paper Size the Custom Size Settings dialog box appears and you can specify any vertical and horizontal dimensions for the paper Borderless Printing Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any mar...

Page 722: ...You can enlarge reduce the document to match the roll paper width and then print the document When you select this radio button the Information dialog box appears and you can select Roll Paper Width Scaling Enlarge or reduce the document to a specified scale before printing Printer Paper Size When you select Fit Paper Size or Scaling you can specify the setting Select the size of the paper to be p...

Page 723: ... in the printer can be confirmed in Get Information in the Main sheet If you select User defined1 XXXX or User defined2 XXXX the Custom Size Settings dialog box is displayed where you can specify the paper length and width Roll Paper Options Displays the Roll Paper Options dialog box You can specify auto cut banner printing and other settings for printing on roll paper Output Method Displays the O...

Page 724: ...erless when printing Custom Size Settings dialog box Roll Paper Width Enter the roll width you want to use Roll Paper Width Specify the Width of the roll paper Measurement is shown according to the units specified in Units Units Select the unit for entering a user defined paper size Roll Paper Options dialog box You can specify settings for printing on roll paper Automatic Cutting You can print cu...

Page 725: ...e name in Name Job Box The box list appears If you selected Save in Job Box select an individual box number as the save destination from the list Acquire Job Box Name When you click this Job Box displays the box name that was obtained from the printer Paper Size Options dialog box You can create and register any user defined paper You can then select the defined paper size from Custom Paper Size o...

Page 726: ...e paper width Height Specify the paper height Register with the OS Register the set user defined paper in the OS By registering in the OS any user sharing the use of the printer or PC can use the set user defined paper Add You can register a user defined paper that was set and overwrite the existing user defined paper Display Series You can narrow down the paper sizes to be displayed in Paper Size...

Page 727: ...he document you want to print and the type of printing Poster 1 x 2 Poster 2 x 2 Printing is performed with poster settings The value in parentheses represents the ratio of the vertical x horizontal lengths As the number of divisions increases the number of sheets used for printing increases If you are pasting pages together to create a poster increasing the number of divisions allows you to creat...

Page 728: ...document 180 degrees and prints it No Spaces at Top or Bottom When printing on roll paper you can save paper by reducing the upper and lower margins when printing Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important If the application used to create your document has a similar function specify the number of copies with the application without spec...

Page 729: ...at you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction Roll Paper Length Sets the roll paper length Auto Automatically determines the roll paper length and prints Manual Settings Determines and specifies the r...

Page 730: ...cument pages In addition to the pre registered ones you can register and use your original stamp Stamps This is a list of the pre registered stamps Add Creates an original stamp Click this item to set Name Text Font Style Size and Color Name Enter the stamp name to be registered Text Enter the characters to be used in the stamp Font Selects the font for the stamp text string Style Selects the font...

Page 731: ...tamp only on the first page Page Options dialog box Specify the print settings such as date user name and page number Print Date Select the position for printing the date Print Time Also Prints the time along with the date Print User Name Select the position for printing the user name Print Page Number Select the position for printing the page number Note It will be displayed if you select Yes in ...

Page 732: ...iew before printing check box on the Main tab and then print PageComposer starts Application Color Matching Priority You can assign higher priority to color management by the application software Fast Graphic Process If image colors or line thicknesses are printed incorrectly you may be able to get the print results you want by setting this function to off This is only displayed when using a 32 bi...

Page 733: ...Specify Pattern Resolution This function is for switching the rendering resolution for drawings using the hatch brush or pattern brush 733 ...

Page 734: ...Favorites list Delete You can delete favorites that have become unnecessary Edit The Edit dialog box opens You can change the name and icon settings of the favorite that you selected from the Favorites list Add The Add dialog box opens You can register the current settings as a favorite Application Settings Priority The setting in the application software will take priority over the favorites sett...

Page 735: ... to be displayed in Favorites list Icon Changes icon to be displayed in Favorites list Comment Changes information to be displayed in Comment Add dialog box You can save the current print settings as the settings of a favorite Name Set the name to be displayed in Favorites list Icon Set the icon to be displayed in Favorites list Comment Enter information to be displayed in Comment 735 ...

Page 736: ... the Media Type Page Size and Roll Paper Width for each currently set paper feed position Print Head Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or a specific color fails to print even though all ink levels are sufficiently high There are two head cleaning functions which are described below C...

Page 737: ...or contains streaks View Status This function copies printer information and setting values to the clipboard About Opens the About dialog box You can check information such as the version and copyright of the printer driver Settings Summaries The Settings Summaries dialog box is displayed You can confirm the list of items set in the printer driver If you click the tab of each sheet you can confirm...

Page 738: ...pper level and lower level of the printer Printing is not possible when different types of paper are used Be sure to click Get Information from the Device Settings tab to get information on the roll paper width You may not be able to print correctly if the roll paper width is not correctly set Be sure to select Roll Paper Auto as Paper Source from Page Setup This function cannot be used unless Rol...

Page 739: ...right of the printer driver Accounting dialog box Click Accounting to display the Accounting dialog box The Accounting dialog box allows you to add IDs to print jobs You can then use the IDs along with the printer and cost management tool to tabulate print history information Use a fixed Account ID Use a fixed Department name Use a fixed Project number Prohibits changes to account ID department an...

Page 740: ... Roll Unit If the lower roll unit is equipped it is set to Yes Note If a roll unit set as a wrapping device is equipped it is set to No Hard disk If a hard disc is equipped it will be set to Yes Acquire Status Obtain device type roll unit and hard disk information from the printer 740 ...

Page 741: ... how to respond You can check the ink status This function displays graphics showing the ink tank type and the estimated ink levels Icons and messages are displayed when ink is running low ink level warning Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages You can check the information on the printing document ...

Page 742: ...ridge is low or the cartridge is full Click the disclosure triangle to display a pictorial representation of the estimated usage amount in the maintenance cartridge Paper Feed Displays the size and type of paper loaded in each feeder Click the disclosure triangle to check the remaining amount of paper Option Menu If you select Enable Status Monitor when a printer related message is generated the C...

Page 743: ...progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Job Log Displays the Job history window Job List Displays the Print job window HDD Information Displays the Saved job window This window allows you to check each box of the information saved on the printer s hard disk Ink Supplier Display Settings Displays the Ink supplier information wi...

Page 744: ...Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 744 ...

Page 745: ...version of the printer driver by clicking the About button on the Utility tab You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 745 ...

Page 746: ...ndow for uninstalling the model appears Important A confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task When you are logged on to an administrator account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switc...

Page 747: ...should also refer to this section if the printer driver cannot be installed Checking the Printer Status Turn on the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Related Topics Obtaining the Latest Printer Driver Installing the Printer Driver 747 ...

Page 748: ...rator account click Yes or Continue Allow to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the printer driver 3 Take the appropriate action as described on the screen 4 Complete the installation 4 Click Exit Depending on the environment you are using a message prompting...

Page 749: ...e macOS Free Layout plus Guide Windows Free Layout Guide macOS Direct Print Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Firmware Update Tool 749 ...

Page 750: ...ng Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space Collecting Printer Job Logs Using A...

Page 751: ... Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Performing a priority printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 751 ...

Page 752: ...onfigure the printer driver In Windows this is set using the Output Method dialog box In macOS this is set by selecting Additional Settings in the pop up menu of the printer properties dialog Print Perform printing while saving the print job on the temporary storage area of the printer s hard disk Set PIN for printing Set a 7 digit security code To start printing enter the PIN set here using the o...

Page 753: ... for common job box Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and saved in common job box combined If no more temporary storage space is available when jobs for which you have selected Print in Output Method are received If there is not enough space in the temporar...

Page 754: ...personal job boxes configure the printer driver Configuring Printer Driver Windows 1 Open printer properties dialog box 1 How to Open the Printer Driver Setup Window 2 Select Page Setup tab 2 3 Select Output Method 3 4 Select Save in Job Box in Output Method 4 754 ...

Page 755: ...n Name of data to be saved specify how to name saved print jobs 5 To use the file name select Use file name Otherwise select Enter name and enter a name in Name 6 Select a personal job box in Job Box 6 755 ...

Page 756: ...ersonal job box names in the Job Box list as acquired from the printer 7 Select OK 7 Configuring Printer Driver macOS 1 Open printer properties dialog 1 How to Open the Printer Driver Setup Dialog 2 Select Additional Settings in pop up menu 2 756 ...

Page 757: ...3 Select Save in Job Box in Output Method 3 757 ...

Page 758: ...758 ...

Page 759: ...ation of the print job with the icon pending print job see Printing Pending Jobs For the operation of the print job with the icon security print job see Printing Security Print Jobs Using Operation Panel 1 Flick HOME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Print job 2 3 In the list tap the target job 3 4 Tap Priority printing 4 5 Confirm displayed message and tap Yes 5 U...

Page 760: ...Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Prioritize 5 760 ...

Page 761: ...oading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer This operation is available using the operation panel or Remote UI Using Operation Panel Using Remote UI Note As long as you do not manage held jobs from the operation panel they will remain in the job queue In this case the printer processes the next job in the queue without pausing Using Operation Panel 1 Flick HOME scre...

Page 762: ...Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select print job with icon on the left 4 5 Select Release 5 762 ...

Page 763: ...e The security print job remains saved as a normal pending job until you enter the PIN code using the operation panel or Remote UI In this case the printer processes the next job in the queue without pausing When deleting a security print job you do not need to enter a PIN code 1 Flick HOME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Job management 2 3 In the list tap print ...

Page 764: ...6 Tap OK 6 PIN authentication successful is displayed and printing starts Note The security print job is deleted after printing 764 ...

Page 765: ...ME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Print job 2 3 In the list tap the target job 3 Note Tap Del selected to delete multiple jobs at one time 4 Tap Delete 4 5 Confirm displayed message and tap Yes 5 Note Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 765 ...

Page 766: ...2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Delete 5 6 Confirm displayed message and tap Yes 6 766 ...

Page 767: ...I Using Operation Panel 1 Flick HOME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if it is enabled 4 Tap Job list 4 5 In the list tap the target job 5 6 Tap Print settings 6 7 Specify the number of copies 7 1 To change the number of copies tap A 1 2 Specify the number of copies and tap OK 2 767 ...

Page 768: ...p Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if it is enabled 5 In the list select the target job 5 6 Select Print 6 7 Enter the number of copies and select Yes 7 8 select Yes 8 768 ...

Page 769: ... Job management 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if it is enabled 4 Tap Job list 4 5 In the list tap the target job 5 6 Tap Delete 6 7 Confirm displayed message and tap Yes 7 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4...

Page 770: ...5 In the list select the target job 5 6 Select Edit 6 7 Select Delete 7 8 Select Yes 8 770 ...

Page 771: ...tions To prevent jobs from being deleted move them from common job box to personal job boxes Using Printer Hard Disk 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if it is enabled 5 In the list select the target job 5 6 Select Edit 6 7 Select Move 7 8 Select Destination job box 8 9 In the l...

Page 772: ... Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 772 ...

Page 773: ...ecifying Output Method Perform settings for printing or saving print job 1 Flick HOME screen and tap Printer settings 1 Home Screen Menu Composition 2 Tap Hard disk settings 2 3 Enter administrator password if it is enabled 3 4 Tap Output method 4 5 Tap the output method you want to set up 5 Print Save print jobs automatically at the same time they are printed This is the default format Print auto...

Page 774: ...1 Flick HOME screen and tap Printer settings 1 Home Screen Menu Composition 2 Tap Hard disk settings 2 3 Enter administrator password if it is enabled 3 4 Tap Save first and print 4 5 Tap ON 5 774 ...

Page 775: ...e selected Print in Output Method in the printer driver are deleted from common job box after printing Use this function when printing highly confidential documents Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel 1 Flick HOME screen and tap Printer settings 1 Home Screen Menu Composition 2 Tap Hard disk settings 2...

Page 776: ...ault no passwords are set for personal job boxes A password cannot be set for common job box Enter a seven digit number as the password in the range 0000001 to 9999999 Even if you have set passwords they are not required to access personal job boxes in Administrator Mode in Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list tap the targ...

Page 777: ...gn names to personal job boxes 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if the personal job box has it 5 Select Edit 5 6 Enter name and select OK 6 777 ...

Page 778: ...n be printed by job box as follows 1 Flick HOME screen and tap Job management 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if the personal job box has it 4 Tap Print the job list 4 For each job box a list of saved jobs is printed 778 ...

Page 779: ...s follows 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list tap the target job box 4 Note Enter the password if the personal job box has it 5 In the list tap the target job 5 6 Select Edit 6 7 Select Change 7 8 Enter name and select OK 8 779 ...

Page 780: ...mon job box Save print jobs sent from sources other than printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Priority printing Operations with pending jobs Operations with security print jobs Delete Operations with security jobs Job box management Move saved jobs Modify saved jobs Modify job boxes Print a list of saved jobs Dis...

Page 781: ... Panel Using Remote UI Using Operation Panel 1 Flick HOME screen and tap Printer information 1 Home Screen Menu Composition 2 Tap Hard disk information 2 The free hard disk space job box free space appears Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Hard disk information 3 The free hard disk space job box free space appears 781 ...

Page 782: ...curs Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing the trailing edge margin is soiled during regular printing Frequently Asked Questions Problems with the Printing Quality Unevenness Banding Faint dirt 782 ...

Page 783: ...al or horizontal banners Does this printer support sub ink tank system I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to dry How do I print without borders I want to know the paper types that can be used in this printer The paper type that I want to print is not displayed on the Touch Screen Can I perform duplex prin...

Page 784: ...gitating the ink is displayed Message Is Displayed and Borderless Printing Fails The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Cannot Find Printer on Network Cannot Find Printer on Check Prin...

Page 785: ...time The printer stops when printing a HP GL 2 job the carriage stops moving Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Basket Lurches When Trim edge first is set the trimmed paper is drawn into the roll unit Ink ...

Page 786: ...re in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Printing Windows Printing Hanging and Horizontal Banners Large Format Printing macOS 786 ...

Page 787: ...system This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tank while printing Replacing Ink Tanks 787 ...

Page 788: ...e printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to fix we recommend setting Cutting mode on the printer to Eject cut Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Windows Cutting Roll Paper after Printing macOS If using the Media Take up Unit see the pages below for cutting settings and rolling settings after ...

Page 789: ...at the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Specifying the Ink Drying Time for Rolls 789 ...

Page 790: ...on roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Printing without Edges Based on the Scenarios Windows Printing without Edges Based on the Scenarios macOS 790 ...

Page 791: ...I want to know the paper types that can be used in this printer For information about paper that can be used with this printer refer to the media information list Paper Information List 791 ...

Page 792: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 792 ...

Page 793: ... sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Free Layout plus which prints two pages on one side folds the sheet back from the center and hangs it Laying Out Documents Freely Using Free Layout plus 793 ...

Page 794: ...form enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Printing macOS 794 ...

Page 795: ... AirPrint Cannot Print or Connect Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Printer Suddenly Stopped Working for Some Reason LAN Setting Tips Changing LAN Settings Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Net...

Page 796: ...cally Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress The size of clear film cannot be detected Margins are wide When printing on roll paper the printed surface becomes scratched 796 ...

Page 797: ...inter 1 Turning the Printer On and Off 2 Open the top cover 2 Note If the roll paper is very curled or the leading edge of the roll paper blocks the Carriage setting the cutting method for the roll paper to User cut and leading edge detection to Do not detect may stop the paper from blocking the carriage Specifying the Cutting Method for Rolls 3 If the Carriage is out move the Carriage to the left...

Page 798: ...ft B or ink tube stabilizer C Touching these may cause malfunction 4 Lift up the release lever 4 5 Holding the paper on both sides pull the jammed portion out toward the front Use scissors 5 or a cutting tool to cut away the printed or wrinkled portion 798 ...

Page 799: ...ht side If the Carriage is on the left an error message may appear on the touch screen when you turn on the printer 7 Hold the leading edge of the roll paper in the middle and pull it gently and evenly until it 7 reaches the output guide A position At this time align the right edge of the roll paper parallel to the paper alignment line B When the paper is parallel to the line lower the release lev...

Page 800: ... paper to feed at an angle 8 Close the top cover 8 9 Turn on the power to the printer 9 Turning the Printer On and Off The roll is advanced and the printer is ready to print Note To trim the leading edge cleanly select the paper being fed on the touch screen and then cut the leading edge by selecting Cut paper in Feed cut Specifying the Cutting Method for Rolls 800 ...

Page 801: ...r to the printer 1 Turning the Printer On and Off 2 Open the top cover 2 3 If the Carriage is out move the Carriage to the left or right side away from the jammed 3 paper Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 801 ...

Page 802: ...4 Lift up the release lever 4 5 Hold the paper and pull it out toward the front 5 After removing the paper inspect the interior to ensure paper fragments or other objects do not remain 802 ...

Page 803: ...mportant Always move the Carriage to the right side If the Carriage is on the left an error message may appear on the touch screen when you turn on the printer 7 Lower the release lever and close the top cover 7 8 Turn on the power to the printer 8 Turning the Printer On and Off 803 ...

Page 804: ... a Jammed Sheet Note You cannot load a roll paper and sheets on the printer at the same time Check 3 Check that the correct paper source has been selected Tap Paper Setting Display in the touch screen menu and then select the paper source Check 4 Is the roll unit in Take up mode when feeding from the roll unit Select Roll unit use settings in the touch screen menu and set it to paper feed mode Swi...

Page 805: ...ouch screen menu and feed the paper manually Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Note While this setting is selected you cannot use automatic roll paper switching Check 2 Are you using an old roll holder Be sure to use the roll holder supplied with the printer 805 ...

Page 806: ...s to Release in the touch screen menu and feed the paper manually Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Note Roll paper cannot be fed or switched automatically until you change this setting If the roll cannot be switched at the end make sure Switch roll paper when low is set to Enable Paper Source Does Not Switch When Roll Paper Is Used...

Page 807: ...l is being fed If not feed the roll manually Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Check 5 Make sure the paper width of the roll is 250 mm or more The auto feed function does not support paper with a width of less than 250 mm If you use the roll with paper width less than 250 mm select Disable for Roll paper auto feed on Paper related settings and fee...

Page 808: ... settings Check the following setting items on Paper related settings and perform settings Select Enable for Switch roll paper when low Select Barcodes or Auto estimate for Manage remaining roll amount Select While feeding for Paper retention settings Paper related settings 808 ...

Page 809: ...s selected for Manage remaining roll amount 1 Enter Length of roll paper 1 and Length of roll paper 2 and then tap OK 1 2 Select the timing when the warning message appears for Roll unit use settings 2 If Auto estimate is selected for Manage remaining roll amount Make sure the media type is configured correctly Make sure Paper core outer diameter and Paper thickness are configured correctly for Ad...

Page 810: ...Check Check that the correct paper source has been selected Tap Paper Settings Display area in the touch screen menu and then select the paper source Select Load paper and load the paper Loading Sheets in the Printer 810 ...

Page 811: ...operly Using the Stacker Check 6 Check that the Cut speed setting is correct Tap paper settings display area on Home screen of touch screen tap the feed slot where the paper to change is set then tap Paper settings Advanced and change the setting value of Cut speed If the paper edge cannot be cut straight at the cut starting position it may be improved by selecting slower cut speed than that selec...

Page 812: ...k 9 Is the edge of the cutter blade blunt Replace the cutter blade Replacing the Cutter Blade Check 10 Are you printing on Large Format Change the position of the basket Printing on Large Format or Easily Damaged Paper Position 3 812 ...

Page 813: ...If Cutting mode is set to User cut cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Is the cutter blade attached Attach the cutter blade Replacing the Cutter Blade Check 4 Is the cutting method for paper ejected after printing set to Do not cut when the roll unit is set to Take up mode Follow the steps below to change the settings 1 Selec...

Page 814: ...e in the touch screen menu and cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Check the setting value for Cut speed Selecting slower value may enable the cutter blade to cut paper Tap paper settings display area on Home screen of touch screen tap the feed slot where the paper to change is set then tap Paper settings Advanced and change ...

Page 815: ...The size of clear film cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 815 ...

Page 816: ...ay have been set by responding to the message Do you want to set to detect the leading edge of the paper when Cutting mode was set to User cut in the touch screen menu If the message Do you want to set to detect the leading edge of the paper appears when setting Cutting mode to User cut select Detect recommended Please note that if Detect recommended is selected and the paper has a strong curl the...

Page 817: ...n the platen lower the release lever and then proceed to the next step If Paper retention settings is set to Release you will no longer be able to automatically switch between the upper and lower roll paper Check 2 Has the roll paper lost tension during printing If the roll paper loses tension the paper surface could be damaged and the paper could wrinkle or fold Set Roll paper tension printing in...

Page 818: ...ing for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent Preparing the ink system is displayed Agitating the ink is displayed Message Is Displayed and Borderless Printing Fails 818 ...

Page 819: ...may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check 2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking computer settings...

Page 820: ...n different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it...

Page 821: ...onnected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID macOS If the problem is not resolved redo setup For Windows Perform setup using the Setup CD ROM or from Setup Guide For macOS Perform setup from Setup Guide Cannot Connect to a Printer through Wireless Direct Check 1 Check the power status of printer and other devices smartphone or ta...

Page 822: ...information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check 6 Make sure the printer is not placed too far away from the device If the distance between the printer and device is too far wireless communication becomes poor Place the printer and device close to each other Check 7 Make sure 5 devices are already connected Wireless Dire...

Page 823: ...r instruction manual or contact its manufacturer Check 2 If the printer driver is not installed install it Windows Install the printer driver using the Setup CD ROM or install it from here Check 3 When using Wi Fi make sure wireless router does not restrict which computers can access it For more on connecting to and setting up your wireless router see the wireless router instruction manual or cont...

Page 824: ...printing again In macOS open the dialog box of the printer driver select the printer from the list of Printer and try printing again Check 3 Is the print job paused In Windows restart the print job as follows 1 Select the printer icon in the Devices and Printers window 1 2 Clear Pause Printing in the Printer menu to restart the print job 2 In macOS restart the print job as follows 1 Click Print Sc...

Page 825: ...Use For LAN connection wired Wi Fi Wireless Direct Set Enable disable Wired LAN Enable disable Wi Fi or Enable disable Wireless Direct on the touch screen menu to Enable Note You cannot enable wired LAN and Wi Fi or Wireless Direct at the same time Check 3 Is Save to job box selected as the printer Output method Print the job saved on the printer s hard disk Printing Saved Jobs Check 4 Is the prin...

Page 826: ...k tank are being filled with ink Wait until the system has been filled with ink Note This message might appear if you force the power off while the printer is operating Always follow the correct procedure when turning off the power Turning the Printer On and Off 826 ...

Page 827: ...gitating the ink is displayed Ink agitation is in progress Please wait until ink agitation is finished Agitation time varies depending on time elapsed since powering off approximately 1 to 20 minutes 827 ...

Page 828: ...Message Is Displayed and Borderless Printing Fails For information on possible solutions refer to the link for each messages 4114 4116 4121 828 ...

Page 829: ...4913 829 ...

Page 830: ...The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper 830 ...

Page 831: ...aper was used during a print job and paper could not be advanced because the trailing edge is taped to the roll Remove the used roll and insert a new roll Removing the Upper Roll from the Printer Loading the Lower Roll on the Roll Unit Option Loading and Printing on Rolls 831 ...

Page 832: ...cked Print a nozzle check pattern to check the Print head status Checking for Nozzle Clogging Check 3 Is the correct printer driver selected Print again using the correct printer driver for your printer Check 4 When you print data including HP RTL command check the settings below in the touch screen menu Set Auto rotation to OFF If Rotate is set to 90 degrees select 0 degrees and start printing Me...

Page 833: ... edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors are misaligned ...

Page 834: ...able To show warnings based on nozzle check results set Nozzle check error display in the touch screen menu to Enable However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 3 Was the printer left with the ink tank out The ink supply may become blocked by ink if the ink tank is left out If this happens leave the printer for at least 24 hours with the ink t...

Page 835: ...uality set to the lowest quality setting Follow the steps below to set Print Quality to higher quality settings and then print Windows Change the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data m...

Page 836: ... stop printing tap the Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is th...

Page 837: ...touch screen menu to Standard Medium strong or Strong If that does not resolve the problem increase the Paper thickness head height setting in the touch screen menu Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using paper thinner than 0 004 inches 0 1 mm set Transport unit vacuum strength in the touch screen menu to Weak If that does not resolve the problem increas...

Page 838: ...ng Check 3 Is the media type specified in the printer driver the same as the media type in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer When printing with the media type loaded in the printer specify the sam...

Page 839: ...t to ON If cutting dust reduction is not required set Cut dust reduction to OFF Menu Structure Check 7 Is the Print head height set too low in the touch screen menu Set Paper thickness head height to Auto Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the paper thick or a type that curls easily or is prone to buckling after absorbing ink If using paper based printing material such as ...

Page 840: ...Check 9 Is the output guide clean Clean the output guide Cleaning the Printer Exterior 840 ...

Page 841: ...e paper may curl during printing and come in contact with the output tray In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu Structure Note In a hot and humid environment rolling paper printed with images containing areas of saturated color may transfer ink to the contact...

Page 842: ... To continue printing with Detect paper width set to Disable first open the top cover and clean the platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen Set a higher Transport unit vacuum strength in the touch screen menu Adjusting Vacuum Strength Check 4 Is the setting o...

Page 843: ...e platen In a hot and humid environment rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface affecting print quality Move the printer to a different environment or let the paper dry before rolling it 843 ...

Page 844: ...r blade to the next item printed Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing Windows 1 Click Specify for Media Type on the Main sheet of the printer driver 1 2 Select an ink drying time from the Between Pages list in Drying Time 2 macOS Select an ink drying time from the Drying Time list on the Advanced Paper Set...

Page 845: ...ngs in the printer driver Main Tab Description Windows macOS Adjust the color settings in the printer driver Color Options Color Options macOS Check 3 Is Application Color Matching Priority set to Off in a Windows printer driver In the printer driver Layout sheet click Special Settings and then set Application Color Matching Priority to On in the dialog box that appears Layout Tab Description Wind...

Page 846: ...heck 5 Color varies even between printers of the same model due to differences in firmware and printer driver versions settings or environment Follow these steps to prepare the printing environment 1 Use the same version of firmware or printer driver 1 2 Specify the same value for all settings items 2 846 ...

Page 847: ...able However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option ...

Page 848: ...teps below to set Print Quality to the highest quality setting and then print Windows Change the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data macOS Check 6 Is Set priority in the touch screen ...

Page 849: ... paper as it is for approximately over 30 minutes paper may be curled or wrinkled Set Sleep timer on Energy saving settings to a value shorter than 30 minutes so that you can prevent paper from being curled or wrinkled Other printer settings 849 ...

Page 850: ...o stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the m...

Page 851: ...in this situation Follow the steps below for unidirectional printing Windows Open Paper Detailed Settings from the Main tab of the printer driver and then select Unidirectional Printing macOS Open Advanced Paper Settings in the printer driver and then select Unidirectional Printing Check 7 If printing borderless colors in printed images may be a little uneven at the leading edge of the paper becau...

Page 852: ...he touch screen tap the paper setting display area tap the paper feed slot where the paper whose settings to change is set and then tap Paper settings Advanced Pause between scans Ink drying target area and set to Overall However note that printing will now take longer Menu Structure Check 11 Make sure you are not printing cut sheet with AirPrint macOS When you print cut sheets with AirPrint uneve...

Page 853: ...wer value for Paper thickness head height in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading the Upper Roll on the Printer Load...

Page 854: ...t in the printer to the printer driver Printing with Easy Setup Check 4 When loading paper in the printer is the media loaded the same as the media type selected on the touch screen Select the correct media type in the touch screen menu when loading paper in the printer Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 854 ...

Page 855: ...dia type in the printer 1 To stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading pa...

Page 856: ...nd Print alignment pattern to automatically adjust the feed amount Automatic Banding Adjustment Check 4 Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize print quality Set Set priority for Paper feed adjustment to Prioritize length accuracy and then carry out Adjust feed length Adjusting Feed Amount 856 ...

Page 857: ... the printer so that there is no gap between the right edge of the roll paper and the roll holder Loading Rolls on the Roll Holder Loading the Lower Roll on the Roll Unit Option Loading the Upper Roll on the Printer Check 3 Is Detect paper width set to Disable Set Detect paper width in the touch screen menu to Enable to load the paper Menu Structure Check 4 Is Skew detection accuracy in the touch ...

Page 858: ...ver specify Color in Color Mode and try printing again Check 2 Is Black and White Photo Print selected in a macOS printer driver Deselect Black and White Photo Print in the printer driver Quality Media settings and then print again Check 3 The print head nozzle may be blocked Print a test pattern to check the color ink nozzles and see if they are clogged Checking for Nozzle Clogging 858 ...

Page 859: ...n the printer 1 To stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the...

Page 860: ... the current setting and then adjust the position of the Print head Troubleshooting Paper Abrasion and Blurry Images Check 1 Is Fast Graphic Process set to On in the 32 bit Windows printer driver Special Settings dialog box Access the printer driver Properties dialog box from Print in the File menu of the source application and follow these steps to print 1 Deselect Preview before printing in the ...

Page 861: ...d in the printer driver load the specified media type in the printer Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer When printing with the media type specified in the printer driver load the specified media type in the printer 1 To stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note...

Page 862: ...Print head Select Print head angle adjustment from the touch screen menu to adjust the Print head angle Adjusting Line Misalignment Check 5 Is the Roll Paper loaded at an angle If there is a gap between the roll paper and the roll holder reload the roll paper Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option 862 ...

Page 863: ...same width as the actual page size Printing Full Size without Margins Windows Printing Full Size without Margins macOS Check 3 Does the source file have margins Check that the printing image data does not have any objects like crop marks and transparent objects Check 4 Is a margin set in application software Check that no margins are configured in the application software you are using Check 5 Is ...

Page 864: ...Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks 864 ...

Page 865: ... Link indicator is lit The top and bottom indicators are lit if the printer is connected via 1000Base T The top indicator is green if the printer is connected via 100Base TX and the bottom indicator is orange if connected via 10Base T If the Link indicator is not lit check the following points The hub is on The end of the Ethernet cable is connected correctly Insert the Ethernet cable until it cli...

Page 866: ... Setup Utility For wired LAN Performing Changing Wired LAN Connection Ethernet Cable Settings For Wi Fi Performing Changing Wi Fi Settings Check 2 Are the printer s TCP IP network settings configured correctly Make sure the printer s TCP IP network settings are configured correctly Check 3 Is the computer you are trying to print from configured correctly Make sure the computer s TCP IP network set...

Page 867: ...inter on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For information about network settings ask your network administrator Check 3 Are the printer s Bonjour settings configured correctly Make sure the Bonjour settings are configured correctly 867 ...

Page 868: ...ter Settings Screen Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint 868 ...

Page 869: ...inter Settings screen appears after searching the printer by Automatic search on the Search for Printers screen click Redetect and search for the printer again by the IP address on the Search for Printers screen If the printer has not been found after searching it by the IP address check network settings 869 ...

Page 870: ...below The USB port is located at the back side of the printer Check the items below only if you cannot proceed beyond the Printer Connection screen Check 2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and th...

Page 871: ...oblem follow procedure below to reinstall printer driver 1 Exit setup 1 2 Turn off printer 2 3 Restart computer 3 4 Make sure you have no application software running 4 5 Click here and perform setup 5 Note You can use the Setup CD ROM to redo setup 871 ...

Page 872: ...printer s IP address or host name 1 To check the printer s IP Address or host name print out the network settings information or use the touch screen to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method 2 Select one of the methods below A Search b...

Page 873: ...ow the procedure below to specify printer s IP address 1 Select LAN settings on HOME screen 1 Home Screen Menu Composition If you specify the administrator password enter the password 2 Select Wi Fi 2 3 Select Settings 3 4 Select Advanced 4 5 Select TCP IP settings 5 If you specify IPv4 address 1 Select IPv4 1 2 Select Yes on the displayed screen 2 3 Select IP address 3 4 Select Manual setup 4 Sel...

Page 874: ... warning that Canon software is attempting to access the network set the security software to allow access After allowing the software to access specify the IP address or host name and search for printers again If the printer is found follow the instructions on the screen to continue to set up the network communication If no firewall message appears Temporarily disable the firewall and specify the...

Page 875: ...inter setup is complete on the computer If it is not perform setup For Windows Perform setup using the Setup CD ROM or from Setup Guide For macOS Perform setup from Setup Guide Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For macOS Check 4 Make sure printer and wireless router network settings match Make sure th...

Page 876: ... Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as ...

Page 877: ...message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Check 10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID macOS If the problem is not resolved redo setup For Windows Perform setup using the Setup CD ROM or from Setu...

Page 878: ...Check 2 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Check 3 Is icon displayed on touch screen If the icon is not displayed wired LAN is disabled If not select LAN settings W...

Page 879: ...whether the issue is resolved Check 2 Make sure printer is registered to your computer Check 3 Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check 4 Make sure printer has enough paper and ink Check 5 Make sure no error message is displayed on printer s touch screen 879 ...

Page 880: ...Installation Problems Removing Printer Software Taking Time to Setup Process Windows Failed to Printer Driver Installation Windows 880 ...

Page 881: ...Windows 10 1 Click start select Windows System and then select Control Panel 1 2 Under Programs select Programs and Features select IJ Network Device Setup 2 Utility from the list of programs and then click Uninstall Windows 8 1 1 Use the Settings charm on the desktop to open the Control Panel 1 2 Under Programs select Programs and Features select IJ Network Device Setup 2 Utility from the list of...

Page 882: ...o menu of Finder double click Canon Utilities IJ Network 1 Device Setup Utility and then drag Canon IJ Network Device Setup Utility icon into Trash 2 Restart computer 2 Empty the Trash and restart your computer Note To reinstall IJ Network Device Setup Utility uninstall IJ Network Device Setup Utility and install it again from the Canon website 882 ...

Page 883: ...s Windows If Windows update starts during setup or if you perform setup while Windows update is in progress it may take a while to register the printer or to perform other processes Wait for a while This is not a malfunction 883 ...

Page 884: ...dows 7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears 2 If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install it from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If th...

Page 885: ...y uninstall the printer driver restart your computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD ROM or install it from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall th...

Page 886: ...t jobs HP GL 2 jobs are printed in monochrome or color Printed colors of lines are inaccurate during HP GL 2 printing HP GL 2 jobs are printed 6 mm larger than specified HP GL 2 jobs are printed at maximum size even if a standard size is specified HP GL 2 printing takes a long time The printer stops when printing a HP GL 2 job the carriage stops moving 886 ...

Page 887: ...lotter origin is correct Check the printing commands Set Detect image size to Command priority or Detected size in the touch screen menu Print settings Check 2 Check the Margin setting Adjust the Margin setting values in the touch screen menu Print settings 887 ...

Page 888: ...Has the printer received print data that includes HP RTL commands when Auto rotation is ON Set Auto rotation to OFF in the touch screen menu and print again Print settings Check 4 Make sure the plotter origin is correct Check the printing commands Set Detect image size to Command priority or Detected size in the touch screen menu Print settings Check 5 Is Oversize set to Disable Set Oversize to En...

Page 889: ...and change the Width setting of each pen in each palette Print settings Check 2 Check the Width correction setting Change the Width correction setting in the touch screen menu Print settings Check 3 Is Adjust faint lines set to OFF If fine lines are printed faintly setting Adjust faint lines to ON will print the lines more distinctly Print settings 889 ...

Page 890: ...r Check Check the Color mode setting Check the Color mode setting in the touch screen menu Print settings However for optimal Print head performance the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode 890 ...

Page 891: ...ccurate during HP GL 2 printing Check Is Adjust faint lines set to ON Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results However lines in some colors may appear broken Print settings 891 ...

Page 892: ...GL 2 jobs are printed 6 mm larger than specified Check Check the page size of the HP GL 2 print job as created in the source application Set Oversize to Disable in the touch screen menu Print settings 892 ...

Page 893: ...ard size is specified Check Check the page size of the HP GL 2 print job as created in the source application Set Detect image size to Command priority or Detected size in the touch screen menu Set Save paper to ON in the touch screen menu Print settings 893 ...

Page 894: ...eck 1 Is the print data size large Large print jobs with a lot of data take longer to print Please wait a while until printing is finished Check 2 Is Input resolution set to 600 dpi Set Input resolution to 300 dpi Adjusting Feed Amount 894 ...

Page 895: ...a HP GL 2 job the carriage stops moving Check 1 The printer is analyzing the print job Please wait a while until printing is finished Check 2 Is Input resolution set to 600 dpi Set Input resolution to 300 dpi Adjusting Feed Amount 895 ...

Page 896: ...idge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Printed pages are not collected cleanly in the stacker Basket Lurches When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection Media Type Selection does not Match Loaded Media Type 896 ...

Page 897: ...urn on Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker Specifications 897 ...

Page 898: ... roll holder in the printer 3 Check 2 Operating noise may be heard from the printer even when not printing The following sounds do not indicate a problem with the printer A suction sound can be heard from the platen To prevent the paper from rising the surface of the platen has vacuum holes that create suction on the paper Roll paper makes a fluttering sound during printing There may be a flutteri...

Page 899: ...imately 1 minute 30 seconds Ink is also agitated automatically at the following times Please note that no other operations can be performed while Agitating the ink is on the touch screen After the printer is turned on After data transmission After ink tank replacement In other cases contact your Canon dealer 899 ...

Page 900: ...ck the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the Maintenance Cartridge 900 ...

Page 901: ...t System Cleaning after the printer has been transported if it has not been used for a long time or if there is a problem with the Print head Check 3 You have just finished initial installation when more ink is consumed to fill the system If using the printer for the first time or using it after transport the ink tank will supply an initial fill of ink to the Print head Although the amount of rema...

Page 902: ...r to Example Basket Configurations and try another basket position Example Basket Configurations Check 2 Is the basket in the right position for the media size The optimal basket position depends on factors such as media size and the conditions the printer is being used under Refer to Example Basket Configurations and try another basket position Example Basket Configurations 902 ...

Page 903: ...acker in the right position for the media size The optimal stacker position depends on factors such as media size and the conditions the printer is being used under Refer to Example Stacker Configurations and try another stacker position Example Stacker Configurations 903 ...

Page 904: ...port is attached to the Basket Arm The basket may lurch if a force is applied to the one without the Basket Locking Support To prevent the basket from lurching attach the Basket Locking Supports to both sides of the Basket Arm Using the Basket 904 ...

Page 905: ...the roll unit is being used as a paper feeder and the basket is in position 1 the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit In this situation refer to Example Basket Configurations and try another position Example Basket Configurations 905 ...

Page 906: ...be restored for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can cause the contacts between the ink tank and printer to malfunction ink may leak from the ink tank and the printer may become damaged Releasing ink level detection Ink level detection will be dea...

Page 907: ...you set genuine paper or recommended paper If you want to use a paper that is not in the paper information list register the media type in the Media Configuration Tool Paper Information List Media Configuration Tool Guide Check 3 Is there any unevenness in the gloss and color of the paper surface Some media types may not be suitable for paper type estimation If the paper type is not recognized cor...

Page 908: ... 1022 1023 1024 1025 1034 1035 1036 1039 1040 1051 1052 1054 1056 1057 1058 1059 1061 1200 1201 1210 1213 1214 1300 1306 1317 1318 1322 1323 1324 1325 1326 1327 1328 1329 1401 1403 1408 1409 140A 140B 140C 140F 1468 1477 1478 1480 1481 1485 1492 1494 1495 1500 1551 1552 1570 1571 1660 168B 1720 1721 1722 1730 1731 1752 1753 1756 1757 1875 2000 to 2ZZZ 2001 2002 2130 2131 2132 3000 to 3ZZZ 3000 300...

Page 909: ...00 4901 4903 4905 4909 4910 4911 4913 4920 4922 4931 4932 4933 4934 4935 4937 4950 4951 4952 4953 4954 4955 4956 5000 to 5ZZZ 5106 5200 5A60 5A61 5B10 5B16 5B20 5B21 5C00 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 7000 to 7ZZZ 7050 7051 7052 8000 to 8ZZZ 8200 9000 to 9ZZZ 9000 9001 9110 909 ...

Page 910: ... A000 to ZZZZ B20A B510 910 ...

Page 911: ...oaded What to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading and Printing on Sheets Stopping printing To stop printing tap Cancel or Stop on the touch screen 911 ...

Page 912: ... print from Roll 1 Upper but no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading the Upper Roll on the Printer Note To stop printing tap Cancel or Stop on the touch screen 912 ...

Page 913: ...2 Lower but no paper roll has been loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading the Lower Roll on the Roll Unit Option Note To stop printing tap Cancel or Stop on the touch screen 913 ...

Page 914: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC16 202E 914 ...

Page 915: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 202F 915 ...

Page 916: ...empted to print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading and Printing on Sheets Note To stop printing tap Cancel or Stop on the touch screen 916 ...

Page 917: ...1018 Cause Roll 1 Upper feeder has not been calibrated What to Do Calibrating please remove the upper roll holder Removing the Upper Roll from the Printer 917 ...

Page 918: ...1019 Cause The roll unit feeder has not been calibrated What to Do Calibrating please remove the roll holder on the roll unit Removing the Lower Roll from the Roll Unit Option 918 ...

Page 919: ...ch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again If using the Media Take up Unit tap Cancel on the touch screen to stop printing Remove the printed paper from the Media Take up Unit replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Pri...

Page 920: ...ring the print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Stopping printing To stop printing tap Cancel ...

Page 921: ...print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Lower Roll from the Roll Unit Option Loading the Lower Roll on the Roll Unit Option Stopping printing To stop printing ta...

Page 922: ...touch screen tap Yes Printing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert a new roll paper Removing the Upper Roll from the Printer Loading and Printing on Rolls Feed stopped because the remaining paper roll is too heavy It may be helpful to change the printing ...

Page 923: ...er and remove the roll paper 1 Removing the Lower Roll from the Roll Unit Option 2 Load the new roll 2 Loading the Lower Roll on the Roll Unit Option 3 If There is a job which has not been printed yet Do you want to print this job appears on the 3 touch screen tap Yes Printing will resume starting from the page on which the error occurred Note To stop printing tap Stop 923 ...

Page 924: ...the printer and print If an upper roll is loaded in the printer feed the roll paper manually Loading the Upper Roll on the Printer Stopping printing To stop printing tap OK on the touch screen Note When Roll paper auto feed is set to Disable roll paper is not fed automatically Check the settings 924 ...

Page 925: ...oll unit and print If a lower roll is loaded in the roll unit feed the roll paper manually Loading the Lower Roll on the Roll Unit Option Stopping printing To stop printing tap OK on the touch screen Note When Roll paper auto feed is set to Disable roll paper is not fed automatically Check the settings 925 ...

Page 926: ...below 1 Tap OK on the touch screen to stop printing 2 Turn off the power and make sure the roll unit is properly installed on the printer Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit Make sure the roll unit s connection cable is inserted all the way in If the error appears again the printer may be damaged Contact a Canon customer servi...

Page 927: ...l unit Check the model number of the roll unit Install a roll unit supported by the printer Roll Unit Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit If the error appears again the printer may be damaged Contact a Canon customer service center 927 ...

Page 928: ...l unit Check the model number of the roll unit Install a roll unit supported by the printer Roll Unit Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit If the error appears again the printer may be damaged Contact a Canon customer service center 928 ...

Page 929: ... The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 929 ...

Page 930: ... paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 930 ...

Page 931: ...1054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 931 ...

Page 932: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 932 ...

Page 933: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 933 ...

Page 934: ... out What to Do Printing will continue Replace the upper roll in the printer with one that has enough paper for printing as soon as possible Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note To stop printing tap Stop 934 ...

Page 935: ...to Do Printing will continue Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible Removing the Lower Roll from the Roll Unit Option Loading the Lower Roll on the Roll Unit Option Note To stop printing tap Stop 935 ...

Page 936: ...int job 1 Tap Cancel to stop printing 2 Change the media type in the print job settings to the media type loaded in the printer and 2 then try again Loading and Printing on Rolls Loading and Printing on Sheets Replacing paper 1 Tap Replace the paper and print 2 Load the paper with the media type specified in the print job and then try again 2 Loading and Printing on Rolls Loading and Printing on S...

Page 937: ...ead lock lever is closed properly Make sure there are no foreign objects caught in the top cover and then close the top cover If this error appears again close the top cover turn the power off wait a moment and then turn the power back on Note If installing a print head close the top cover after finishing 937 ...

Page 938: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 938 ...

Page 939: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 939 ...

Page 940: ...1213 Cause Release lever is lifted up What to Do Lower the release lever If the error occurs again turn off the printer and wait a while before restoring power 940 ...

Page 941: ...wer wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC19 2F21 EC51 2F38 941 ...

Page 942: ...2 Load the paper 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 3 If There is a job which has not been printed yet Do you want to print this job appears on the 3 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact a Canon custo...

Page 943: ...hese steps to load and print on a roll 1 To remove the cut paper tap Remove paper on the touch screen 1 Removing Sheets 2 Load a new roll 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Note To stop printing tap Cancel or Stop on the touch screen 943 ...

Page 944: ...the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder Important If this message continues to appear even after taking the steps above or if you do not want this message to appear set Skew detection accuracy in the printer menu to OFF or Loose However note that the paper will ...

Page 945: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC0F 2F93 945 ...

Page 946: ...reen tap Yes Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder This error might also appear if the plat...

Page 947: ...en loaded What to Do Lift up the release lever and reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns Each calibration may take several sheets of paper 947 ...

Page 948: ...aper on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try 2 again Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Loading and Printing on Sheets Note To stop printing tap Cancel or Stop on the touch screen 948 ...

Page 949: ...hat to Do Follow the steps below to print again 1 Tap Cancel on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try 2 again Removing Printed Paper from the Roll Unit Loading and Printing on Sheets 949 ...

Page 950: ... cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK...

Page 951: ...ssors or a cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feed...

Page 952: ...of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK on the touch screen and feed paper manually Loading ...

Page 953: ...the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK on the touch screen and feed paper manually...

Page 954: ...1401 Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 954 ...

Page 955: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 955 ...

Page 956: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 956 ...

Page 957: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 957 ...

Page 958: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 958 ...

Page 959: ...140B Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 959 ...

Page 960: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 960 ...

Page 961: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 961 ...

Page 962: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC55 2F24 962 ...

Page 963: ...1477 Cause There is a problem with the print head What to Do Open the top cover and replace the print head with a new one Replacing the Print Head 963 ...

Page 964: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 964 ...

Page 965: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 965 ...

Page 966: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 966 ...

Page 967: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 967 ...

Page 968: ... moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC02 2F42 EC21 2F44 EC3F 2F40 EC3F 2F41 968 ...

Page 969: ...rint head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the error replace the print head with a new one 969 ...

Page 970: ...cel on the touch screen to stop printing 2 Clean the print head 2 Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To continue printing use the touch screen and tap Continue printing However the print results may not be satisfactory 970 ...

Page 971: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 971 ...

Page 972: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 972 ...

Page 973: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 973 ...

Page 974: ...tank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the ink tank even while printing 974 ...

Page 975: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 975 ...

Page 976: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 976 ...

Page 977: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 977 ...

Page 978: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 978 ...

Page 979: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 979 ...

Page 980: ...use Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service center 980 ...

Page 981: ...lease it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaining ink level is disabled the ink tank in gray is dis...

Page 982: ...ase it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non genuine Canon ink tank Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed on the touch screen when checking the curren...

Page 983: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 983 ...

Page 984: ...ed to disable the function for detecting the remaining ink level To disable this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or b...

Page 985: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 985 ...

Page 986: ... Cannot fill sub ink tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing Ink Tanks 986 ...

Page 987: ... roll paper but roll unit is not powered on or has been removed What to Do Turn off the power and check the connection with the roll unit For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit 987 ...

Page 988: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 988 ...

Page 989: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 989 ...

Page 990: ...of the width set in the printer driver 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper width...

Page 991: ...aper of the width set in the printer driver 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper ...

Page 992: ...n the printer is the wrong size or type What to Do Roll Tap Replace the paper and print on the touch screen or lift up the release lever and replace the paper with paper of the correct size To stop printing tap Cancel or Stop on the touch screen Sheet Lift up the release lever and load paper of the same size and type as the first page To stop printing tap Stop 992 ...

Page 993: ...3000 Cause The print head has not been calibrated What to Do Print Head Alignment is recommended Adjusting the Print Head Note This message will appear until Print Head Alignment is carried out 993 ...

Page 994: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 994 ...

Page 995: ...It is almost time to replace consumables for which service is required What to Do This can used for a little while until the message A part needs to be replaced appears Contact your Canon dealer for assistance 995 ...

Page 996: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 996 ...

Page 997: ...tenance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maintenance Cartridge 997 ...

Page 998: ...3300 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 998 ...

Page 999: ...3301 Cause Parameter specified in HP GL 2 command is not supported What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 999 ...

Page 1000: ...3302 Cause Unsupported HP GL 2 command was used What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 1000 ...

Page 1001: ...3303 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 1001 ...

Page 1002: ...3304 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 1002 ...

Page 1003: ...ool and then recover the media information Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Select and load the media information backup file If you do not have a media information backup file contact a Canon customer service center 1003 ...

Page 1004: ...Incorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1004 ...

Page 1005: ...correct print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1005 ...

Page 1006: ...ause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1006 ...

Page 1007: ...ncorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1007 ...

Page 1008: ...rect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1008 ...

Page 1009: ...rint data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1009 ...

Page 1010: ...t data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 1010 ...

Page 1011: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 1011 ...

Page 1012: ...e JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 1012 ...

Page 1013: ...e JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 1013 ...

Page 1014: ...3334 Cause PDF data is print protected What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed 1014 ...

Page 1015: ...3335 Cause Corrupt PDF file What to Do Open the PDF file in Adobe Acrobat and check it The file can also be printed from Acrobat 1015 ...

Page 1016: ...nts are used in the PDF file causing a memory shortage Printing will continue but some incorrect characters will be printed What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it 1016 ...

Page 1017: ...3338 Cause Resolution of JPEG data and printer settings are mismatched What to Do Check the print results When the print results have problems print using a printer driver 1017 ...

Page 1018: ...use Print data contains illegal image processing table What to Do Check the print job image processing table If using printing software such as RIP Raster Image Processor contact the software manufacturer 1018 ...

Page 1019: ...3342 Cause Incorrect resolution value What to Do Check the print settings If using printing software such as RIP Raster Image Processor contact the software manufacturer 1019 ...

Page 1020: ...3350 Cause Free space on the personal box on the printer hard disk is running low What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 1020 ...

Page 1021: ...3351 Cause 100 jobs are stored in the personal box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 1021 ...

Page 1022: ... printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting Saved Jobs 1022 ...

Page 1023: ...ror Check that the address and port numbers of the sending mail server SMTP server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1023 ...

Page 1024: ...or Check that the address and port numbers of the receiving mail server POP3 server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1024 ...

Page 1025: ...ch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 1025 ...

Page 1026: ...ch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 1026 ...

Page 1027: ...iss the error Check that the sending mail server SMTP server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1027 ...

Page 1028: ...miss the error Check that the sending account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1028 ...

Page 1029: ...ss the error Check that the receiving mail server POP3 server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1029 ...

Page 1030: ...iss the error Check that the receiving account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1030 ...

Page 1031: ...he touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in Remote UI Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server 1031 ...

Page 1032: ...n the touch screen to dismiss the error Check if the Remote UI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 1032 ...

Page 1033: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 1033 ...

Page 1034: ...he touch screen to dismiss the error Check the network configuration and change the network configuration to prevent a conflict with other network devices For details on changing the network configuration refer to the documentation for your network device 1034 ...

Page 1035: ...ommunicate with the monitoring service center What to Do Check the network connection and perform a communication test For details on changing the network configuration refer to the documentation for your network device 1035 ...

Page 1036: ...owing Received print job for Roll 1 Upper while Roll 2 Lower is in use Received print job for Roll 2 Lower while Roll 1 Upper is in use What to Do Tap OK on the touch screen to dismiss the error Remove the printed matter and then try again 1036 ...

Page 1037: ...4111 Cause The media type specified is incompatible with this device What to Do Tap Stop on the touch screen to stop printing Check the media type settings and then try again 1037 ...

Page 1038: ...ecifying paper feed from the roll unit but the roll unit use setting is not set to paper feed What to Do To stop printing tap OK or Stop on the touch screen Check the roll unit settings and then try again Switching Roll Unit Modes 1038 ...

Page 1039: ...printed borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper 1 Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option 2 Replace the printer paper with paper that can be printed borderless 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing with the loaded paper Tap Print with the ...

Page 1040: ...r position is not suitable for borderless printing What to Do Tap OK on the touch screen then reload the paper Insert the roll paper firmly until it is against the roll holder flange Loading Rolls on the Roll Holder 1040 ...

Page 1041: ...the Roll Holder Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper Stopping printing Tap Cancel on the touch screen to stop printing Note To force the printer to print set Detect paper setting mismatch in the touch screen menu to Do not detect However note that this error may aff...

Page 1042: ...r source is set to Roll Paper in your application 3 Check that banner printing is not set and then try again 3 See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touc...

Page 1043: ...topping printing Tap Cancel on the touch screen to stop printing Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note See the media information list for media types compatible with borderless printing Paper Information List 1043 ...

Page 1044: ...e roll paper Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper Stopping printing Tap Cancel on the touch screen to stop printing 1044 ...

Page 1045: ...stop printing 2 Check that the printer driver for the printer has been selected and then try again 2 See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touch screen m...

Page 1046: ...ver Roll paper is not wide enough or the paper is out of position What to Do Stopping printing Tap Cancel on the touch screen to stop printing Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper 1046 ...

Page 1047: ...type in the printer cannot be printed borderless What to Do Tap Cancel on the touch screen to stop printing Note See the media information list for media types compatible with borderless printing Paper Information List 1047 ...

Page 1048: ...F17 EC15 2E23 EC16 2021 EC16 2022 EC16 2027 EC16 202A EC16 2038 EC17 2023 EC17 2024 EC17 2028 EC17 2029 EC17 2039 EC1B 2030 EC1B 2031 EC1B 2032 EC1B 2033 EC1C 2034 EC1C 2035 EC1C 2036 EC1C 2037 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2F61 EC21 2F67 EC21 2F70 EC21 2F71 EC21 2F72 EC22 2F30 EC22 2F47 EC23 260E EC23 2F11 EC23 2F18 EC23 2F32 EC25 2F16 EC31 2F09 EC31 2F10 EC31 2F1B EC31 2F1C EC31 2...

Page 1049: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 203C 1049 ...

Page 1050: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 203D 1050 ...

Page 1051: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC1D 2050 1051 ...

Page 1052: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC1E 2053 1052 ...

Page 1053: ...er hard disk is full What to Do tap Stop to stop printing and then take the following action Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 1053 ...

Page 1054: ...r hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will automatically restart 1054 ...

Page 1055: ...r of jobs have been saved in the box What to Do Take the actions below Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note To stop printing tap Stop 1055 ...

Page 1056: ... then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 3304 EC51 3306 EC51 3307 EC51 3308 EC51 3309 EC51 330A 1056 ...

Page 1057: ... power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC54 290C 1057 ...

Page 1058: ... Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option 2 Replace the paper with paper of the width set in the printer driver 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To c...

Page 1059: ...rinting 2 Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Cancel on the touch screen to stop printing 2 Load the paper with the media type set in the printer driver and then try again 2 Loading and Pr...

Page 1060: ... 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Reloading paper Tap Replace the paper and print on the touch screen and then load the paper so that the edges are inside the borderless printing ink grooves Insert the roll paper firmly...

Page 1061: ...r Roll on the Roll Unit Option A foreign object near the output slot is obstructing the cutter blade Follow the steps below to resume printing 1 Open the top cover and remove any foreign objects 2 If There is a job which has not been printed yet Do you want to print this job appears on 2 the touch screen tap Yes Printing will resume starting from the page on which the error occurred Paper not bein...

Page 1062: ...If this does not apply there may be a cutter blade malfunction Contact your Canon dealer for assistance 1062 ...

Page 1063: ...d the paper until the outer diameter of the wound paper is the same as the outer diameter of the paper core Paper is jammed or could not be rolled Remove the paper from the Media Take up Unit Tap OK on the touch screen to dismiss the error Media Take up Unit malfunction Contact your Canon dealer for assistance Important Printing will pause if there is a Media Take up Unit error If you do not want ...

Page 1064: ... sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle is blocked Clea...

Page 1065: ...e the printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Automatic Adjustment to Straighten Lines and Colors 1065 ...

Page 1066: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 1066 ...

Page 1067: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 1067 ...

Page 1068: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 1068 ...

Page 1069: ...eck the nozzles 1 Checking for Nozzle Clogging 2 If the nozzle is blocked clean the print head 2 Cleaning the Print Head 3 Retry Print Head Alignment 3 Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked replace the print head Replacing the Print Head If the error appears again the printer may be damaged Contact a Canon customer service center 1069 ...

Page 1070: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 1070 ...

Page 1071: ...4951 Cause AOSS BUFFALO connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 1071 ...

Page 1072: ...4952 Cause Failed to connect to the wireless router What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 1072 ...

Page 1073: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 1073 ...

Page 1074: ...4954 Cause Failed to set up Wi Fi using Easy wireless connect What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 1074 ...

Page 1075: ...4955 Cause IPv4 IPv6 settings were changed but wired LAN and Wi Fi are disabled What to Do Tap OK on the touch screen to dismiss the error and then enable wired LAN or Wi Fi 1075 ...

Page 1076: ...ut they cannot be changed for the following reasons Printer is operating Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error exit other processes and then configure the settings again 1076 ...

Page 1077: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 4061 1077 ...

Page 1078: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC21 2F7E 1078 ...

Page 1079: ...Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC33 4020 EC33 4021 EC33 4022 EC33 4023 EC33 4026 1079 ...

Page 1080: ...Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC3F 4120 EC3F 4121 EC3F 4122 EC3F 4123 EC3F 4126 1080 ...

Page 1081: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC4A 4001 1081 ...

Page 1082: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC22 4001 1082 ...

Page 1083: ...e of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC25 4001 EC41 4001 EC43 4001 EC44 4001 EC45 4001 EC47 4001 EC49 4001 1083 ...

Page 1084: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC48 4001 1084 ...

Page 1085: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC31 4001 1085 ...

Page 1086: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC56 2FE0 1086 ...

Page 1087: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 404F 1087 ...

Page 1088: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 4040 1088 ...

Page 1089: ...ode ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 4045 EC51 4046 EC51 4047 EC51 404C EC51 404D EC51 404E EC51 4070 EC51 4071 EC51 4072 1089 ...

Page 1090: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3000 1090 ...

Page 1091: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3001 1091 ...

Page 1092: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3006 1092 ...

Page 1093: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3002 1093 ...

Page 1094: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3004 1094 ...

Page 1095: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3005 1095 ...

Page 1096: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3100 1096 ...

Page 1097: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3101 1097 ...

Page 1098: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3102 1098 ...

Page 1099: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3103 1099 ...

Page 1100: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3104 1100 ...

Page 1101: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3105 1101 ...

Page 1102: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3106 1102 ...

Page 1103: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3107 1103 ...

Page 1104: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3108 1104 ...

Page 1105: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3109 1105 ...

Page 1106: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3110 1106 ...

Page 1107: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5001 1107 ...

Page 1108: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5002 1108 ...

Page 1109: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5003 1109 ...

Page 1110: ...hat to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC24 4049 EC24 404A EC24 404B 1110 ...

Page 1111: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 2F07 1111 ...

Page 1112: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 2F06 1112 ...

Page 1113: ...red What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC52 4038 EC52 4039 1113 ...

Page 1114: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 403A 1114 ...

Page 1115: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC32 4001 1115 ...