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Technology > Embedded RDS > Troubleshooting > Error code and strings
Technology > Embedded RDS > Troubleshooting > Error code and strings
No. Code Error character
strings
Causes
Remedy
8
8xxx
2015
Proxy address
resolution error
Could not connect to
proxy server due to name
resolution error.
Check that the proxy server name is
correct. If the proxy server name is
correct, check the DNS connection,
as per the troubleshooting initial
procedures.
9
8xxx
2028
Server certificate
error
No route certificate
installed in device. -
Certificate other than
that initially registered
in the user's operating
environment is being used,
but has not been registered
with the device
Install the latest device system
software. (Upgrade)
10 8xxx
2029
Server certificate
verify error
The server certificate
verification error occurred.
(URL check error)
Check that Service mode > #E-RDS >
RGW-ADDRESS can be https://a01.
ugwdevice.net/ugw/agentif010.is
correct.
11 8xxx
2046
Server certificate
expired
The device time and
date is outside of the
certificated period.-T he
route certificate registered
with the device has
expired. Certificate other
than that initially registered
in the user's operating
environment is being used,
but has not been registered
with the device.
Check that the device time and date
are correctly set. If the device time and
date are correct, upgrade to the latest
system software.
12 8xxx
2000
Unknown error
Some other kind of
communication error has
occurred.
Try again after a period of time. If
persists, check the UGW status with
the UGW administrator.
13 8xxx
2063
SOAP Fault
SOAP communication error
has occurred.
Check that the value of Service mode
> #E-RDS > RGW-PORT can be 443.
No. Code Error character
strings
Causes
Remedy
14 8xxx
2004
Server response
error (NULL)
Displayed when
communication with UGW
has been successful, but
an error of some sort has
prevented UGW from
responding. When (Null)
is displayed at the end of
the message, this indicates
that there has been
an error in the HTTPS
communication method.
Try again after a period of time. If
the same error occurs again, check
the UGW status with the UGW
administrator.
15 8xxx
2004
Server
response error
(Hexadecimal])
[Error details in
UGW ] *1
Displayed when
communication with UGW
has been successful, but
an error of some sort has
prevented UGW from
responding.(Hexadecimal)
displayed at the end of the
message is an error code
returned by UGW. In the
case of this kind of error
only, [Server detailed error]
is displayed at the end of
the error information.
Try again after a period of time
and also check detailed error code
(hexadecimal) from UGW displayed
after the message.
16 8xxx
0101 -
0A01
Device internal
error
An internal error, such as
memory unavailable, etc.,
has occurred during a
device internal error phase.
Switch the device power OFF/ ON or
replace the device system software.
(Upgrade)
17 8xxx
0201-
0204,
0206
Server schedule is
invalid
During the communication
test, there has been
some kind of error in the
schedule values passed
from UGW.
When the error occurs, report the
details to the support section, then,
after the UGW side has responded, try
the communication test again.
18 8xxx
2047
Server response
time out
Due to network congestion,
etc., the response from
UGW does not come within
the specified time. (HTTPS
level time out)
If this error occurs when the
communication test is being run, wait
some time and run the test again.
Summary of Contents for IMAGERUNNER 2530
Page 1: ...9 8 7 6 5 4 3 2 1 imageRUNNER 2530 2525 2520 Series Service Manual...
Page 4: ...Blank Page...
Page 16: ...1 1 Product Overview Product Overview Product Lineup Feature Specifications Name of Parts...
Page 111: ...3 3 Periodical Service Periodical Service Consumable Parts and Cleaning Parts...
Page 159: ...5 5 Adjustment Adjustment Outline Adjustment when replacing parts Image position adjustment...
Page 166: ...6 6 Troubleshooting Troubleshooting Upgrading Targets and Procedure...
Page 171: ...7 7 Error Code Error Code Overview Error Code Jam Code Alarm Code...
Page 186: ...8 8 Service Mode Service Mode Outline Details of Service Mode...
Page 321: ...Service Tools General Circuit Diagram Appendix...
