Encrypted SSL Data Communication Problems and Remedies
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T
roub
leshooting
Encrypted SSL Data Communication Problems and
Remedies
This section describes how to resolve encrypted SSL data communication
problems.
<The default key is not set. Check the [Key and Certificate List] settings in the Certificate
Settings> is displayed when SSL is set.
Cause
The key pair or server certificate to use has not been registered.
Remedy
It is necessary to register a key pair and server certificate in order to perform
encrypted SSL communication. For instructions on how to register a key pair,
see "Generating a Key Pair and Server Certificate," on p. 3-29, or "Registering a
Key Pair File and Server Certificate File Installed from a Computer," on p. 3-33.
<Cannot delete the default key when SSL is On. Check the SSL setting.> is displayed when
you try to erase a key pair.
Cause
The key you are trying to erase is currently being used for encrypted SSL
communication.
Remedy
Cancel all SSL settings and encrypted SSL communication.
<Cannot change settings because the selected key is used. Check the SSL settings.> is
displayed when you try to erase the default key pair.
Cause
The key you are trying to erase is currently being used for encrypted SSL
communication.
Remedy
Cancel all SSL settings and encrypted SSL communication.
<Cannot register because the algorithm of this key is not supported.> is displayed when you
try to register a key pair file.
Cause
You are trying to register a key pair file which uses the DSA algorithm.
Remedy
Register a key pair file which uses the RSA algorithm.
E210_NWG_US.book Page 12 Wednesday, August 18, 2004 3:40 PM