Chapter 12
12-7
12.1.13 Error message
0011-6843
Error information displayed in "Log list screen" or "Log detailed screen" is as follows.
Notes: Only the first part of error information is displayed in "Log list screen". Maximum length of error
information in "Log detailed screen": 128 characters (not include NULL)
When the communication test is not completed end e-RDS is 1 (ON), following string is displayed:
"SUSPEND: Communication test is not performed."
Moreover, when it fails in the event waiting in the device and either of a Jam notification, an Alarm noti-
fication, and a Service call notification or an Alert notification is specified, following string is displayed.
"Event Registration is Failed."
In other cases error information is displayed in the form of the following.
"[*] [Error string]: [Method name] [Server side detailed error]"
The enclosed character string by [] is replaced as follows.
[*]:
*(asterisk) is added to the head of the string only at the communication test.
[Error string]:
As for number 1 and 2 of the following Error string lists, only the Error string is displayed. Besides,
it is displayed as "[*] [Error string]: [Method name] [Server side detailed error]". ([Server side detailed
error] might not go out.)
Error string
Cause
Counter Measure
1
SUSPEND:
Communication test
is not performed
The e-RDS is started (the device is rebooted)
when e-RDS is ON and communication test
isn't done.
Complete the communication test.
2
Event Registration is
Failed.
The device failed event processing.
Turn OFF/ON of the device main switch.
Or, replace the system software of the
device (upgrade).
3
URL Scheme error
(not https)
The header of registered URL of UGW is not
https.
Change the header on URL of UGW to
https
4
Server connection
error
Communication failure of TCP/IP occurred.
Or IP address of the device isn't set.
Check the network connection.
5
URL server specified
is illegal
Illegal URL (other than UGW) is specified.
Correct URL.
6
Proxy connection
error
The e-RDS cannot connect it with the proxy
server.
Check and correct the proxy server
address etc.
7
Proxy authentication
error
The e-RDS fails the authentication to proxy. Check and correct username and
password to log in proxy.
8
Server certificate
error
- The certificate is not installed in The device.
- The certificate that The user is using is not
registered in The device or The server.
Register the root certificate in the device
or register the VeriSign certificate in the
server.
9
Server certificate
expired
- Expired certificate is registered in the device
or the server.
- The date of the device is outside the time
limit of the certificate.
- Register the root certificate in
expiration date in the device or register
the VeriSign certificate in the server.
- Set an accurate date to the device.
10
Unknown error
Other communication error occurs.
After waiting for a while, try again.
11
Server response error
(NULL)
UGW returns the error but communication to
UGW is succeeded.
If (NULL) is displayed after the message, the
error occurs in the HTTPS communication.
After waiting for a while, try again.
Summary of Contents for IMAGERUNNER 7095 PRINTER
Page 20: ...Chapter 1 Introduction...
Page 46: ...Chapter 2 Installation...
Page 88: ...Chapter 3 Basic Operation...
Page 94: ...Chapter 4 Main Controller...
Page 116: ...Chapter 5 Original Exposure System...
Page 165: ...Laser Exposure Chapter 6...
Page 175: ...Chapter 7 Image Formation...
Page 231: ...Chapter 8 Pickup Feeding System...
Page 287: ...Chapter 9 Fixing System...
Page 312: ...Chapter 10 External and Controls...
Page 346: ...Chapter 11 MEAP...
Page 350: ...Chapter 12 RDS...
Page 360: ...Chapter 13 Maintenance Inspection...
Page 375: ...Chapter 14 Standards Adjustments...
Page 407: ...Chapter 15 Correcting Faulty Images...
Page 433: ...Chapter 16 Self Diagnosis...
Page 460: ...Chapter 17 Service Mode...
Page 559: ...Chapter 18 Upgrading...
Page 583: ...Chapter 19 Service Tools...
Page 588: ...APPENDIX...
Page 615: ......