2. "OK!" is displayed when the processing is successfully completed.
"NG!" is displayed when the processing fails.It is not necessary to restart the device.
NOTE:
• A value between 0 and 99999 can be set, but make sure to set the value instructed by the Support Dept. of your sales company.
Operations are not guaranteed when value other than the above is set.
• The displayed setting is not changed simply by changing the setting or pressing [DEFAULT]. It is necessary to exit the DBG-
LOG screen once by pressing the [Reset] key, etc. and then display it again, after performing these operations.
● Example of Auto Saving
To experience a log collection operation, the following shows a executing example:
This is a log collection example when a jam occurs in the Delivery Assembly during a copy operation.
1. Connect a USB memory device to an available machine.
2. Set "301" in the following service mode.
• (Level2) COPIER > Function > DBG-LOG > LOG-TRIG
3. Make a sheet of copy. Open the Delivery Feed Assembly before the paper is delivered from the Delivery Assembly
to make paper jam.
4. When a jam occurs, "Storing system information..." is displayed at the lower side of the Control Panel.
5. Hold down the c 1.2.3 to transfer the log in the HDD of the machine to the USB memory device.
6. Check that the display disappears and cancel connection of the USB memory device to remove the USB memory
device.
7. Connect the USB memory device to the PC and check that a log file is created.
● Types and Descriptions of Logs to be Collected from Device
Debug log information, serial number and status information sent by the firmware of the device are collected while image data,
user settings (such as Address Book), etc. are not collected. Depending on the log, user information (print file name, a part of
image data, etc.) can be included indirectly.
Select necessary settings.
1. Mode 1:
2. Mode 2: Collection of only logs that do not contain user information
When you gain an approval from the customer, collect log in mode 1. (Switch modes 1 and 2 by changing the settings from "LOG-
TRIG".)
Mode 2 is the default setting; therefore, Mode 2 applies to all log collection settings unless the mode is changed by LOG-TRIG
(LOG-TRIG > 1).
When changing the mode to Mode 1 by LOG-TRIG, Mode 1 applies to all log collection settings.
The following shows how to change the mode from Mode 2 (default at the time of shipping) to Mode 1:
1. Enter "1" by LOG-TRIG and click OK.
2. Then enter "101" and click OK.
When making another number setting after executing step 2) above, the setting made in step 1) is disabled; therefore, clear the
default settings and then execute steps 1) and 2) again.
■ Limitations
When the operation on debug log goes wrong, repeated log collection/setting change can cause faulty behavior such as
generating extra temporary file and log file. In such a case, execute "DEFAULT" and reset the settings on debug log, and then
try again.
■ Confirming the Existence of Debug Logs (HIT-STS)
This service mode confirms whether debug logs exist in the auto save area.
"OK!" is displayed if logs exist in the auto save area.
NOTE:
The status also shows "OK" by holding down the counter key + 1.2.3.
6. Troubleshooting
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Summary of Contents for imagerunner advance 4551i
Page 19: ...Product Overview 1 Product Lineup 7 Features 13 Specifications 16 Name of Parts 26 ...
Page 155: ...Periodical Service 3 Consumable Parts List 143 Cleaning Check Adjustment Locations 146 ...
Page 392: ...Error Jam Alarm 7 Overview 380 Error Code 383 Jam Code 509 Alarm Code 520 ...
Page 545: ...Service Mode 8 Overview 533 COPIER 549 FEEDER 845 SORTER 851 BOARD 871 ...
Page 892: ...Unpacking 1 2 1200 mm 840 mm 769 mm 1230 mm 2430 mm 3 9 Installation 879 ...
Page 895: ...3 4 NOTE Keep the removed screws for relocating the host machine 2x 5 6 7 9 Installation 882 ...
Page 896: ...8 9 10 1x Installing the Air Filter 1 9 Installation 883 ...
Page 897: ...2 3 Installing the Drum Unit 1 2 3 9 Installation 884 ...
Page 899: ...8 NOTE The screw removed at procedure 4 is used 1x 9 10 11 12 9 Installation 886 ...
Page 923: ...5 6 NOTE Use the screws and Rubber Caps removed in step 1 2x 7 2x 9 Installation 910 ...
Page 935: ...7 1x 8 9 6x 10 2x 9 Installation 922 ...
Page 936: ...11 Installing the NFC Kit 1 2 2x 3 TP M3x4 1x 9 Installation 923 ...
Page 938: ...4 5 1x 6 9 Installation 925 ...
Page 985: ...8 2x 2x TP M4x8 Black When installing the USB Keyboard 1 9 Installation 972 ...
Page 991: ...7 4x 8 1x 1x Lower Cover 9 1x 10 1x 1x 9 Installation 978 ...
Page 992: ...11 1x 1x 12 1x 13 TP M3x12 2x 14 4x TP M3x6 9 Installation 979 ...
Page 997: ...Installation Procedure 1 2 2x 3 2x 4 6x 5 4x 9 Installation 984 ...
Page 998: ...6 7 NOTE Do not close the Wire Saddle 1x 1x 8 9 9 Installation 985 ...
Page 1003: ...2 1x 1x 3 2x 2x 4 9 Installation 990 ...
Page 1012: ...2 1x 1x 3 2x 2x 4 9 Installation 999 ...
Page 1014: ...7 CAUTION The connector must be contacted TP㸹M3x6 3x 1x 8 4x 9 9 Installation 1001 ...
Page 1016: ...13 4x 14 15 Binding M4x16 Binding M3x16 2x M3x16 M4x16 16 Binding M4x6 1x 9 Installation 1003 ...
Page 1023: ...Installation Procedure Preparation 1 4x 2 1x 1x 3 2x 9 Installation 1010 ...
Page 1029: ...4 5 1x 1x 9 Installation 1016 ...
Page 1048: ...3 2x TP M3x8 Black 4 2x TP M3x6 5 9 Installation 1035 ...
Page 1053: ... Installing the Removable HDD Kit 1 2x 2x 2 3 1x 4 9 Installation 1040 ...
Page 1065: ...3 2x TP M3x8 Black 4 2x TP M3x6 5 9 Installation 1052 ...
Page 1071: ... Installing the Removable HDD Kit 1 2x 2x 2 3 1x 4 9 Installation 1058 ...