2. Select [ON] and press [OK] to start saving the log of key operations.
• ON: The log of key operations starts to be recorded.
• OFF: The log of key operations during the period is not recorded.
3. Connect a USB device to the machine.
4. Reproduce the problem, and quickly collect the debug log.
Hold down the Counter key (for 10 seconds) and press numeric keys 1, 2, and 3, in that order.
NOTE:
If this operation is executed with a USB device connected to the machine in advance, debug logs and the log of key operations
are saved to the USB device.
If a USB device is not connected, the logs are collected later.
5. Collect the log of key operations with a manual trigger.
The log can be collected using either SST or a USB device. The procedure for collecting the log using LOG2USB is used
here as an example.
1. Allow the host machine to recognize USB memory device storage device.
2. Execute the following service mode.
• (Level2) > COPIER > Function > DBG-LOG > LOG2USB
3. "OK!" is displayed when the processing is successfully completed. "NG!" is displayed when the processing fails.
4. Remove the USB memory device for log collection.
Network Packet Capture
■ Overview
This function enables the network packet data sent and received by the device to be collected (captured) to the hard disk without
using a special device.
It enables network related trouble to be efficiently resolved.
Use SST or a USB device to collect the network packets saved to the hard disk.
CAUTION:
The network packet capture function may fail to collect a part of packet in a high-loaded network environment.
● Overall flow
The overall flow of operations is indicated below. For details on each procedure, see the related section.
1. Enable network packet capture function
2. Perform initial settings
3. Start network packet capture
4. Stop network packet capture
5. Save the obtained data
6. Disable network packet capture
● List of Related Service Mode
The service mode related to this function is indicated below.
No
Service Mode
Description
Setting value
1
CAPOFFON
Setting for enabling/disabling this function
0: Disable, 1: Enable
2
STT-STP
Setting for starting/stopping network capture
0: Stop, 1: Start
3
CAPSTATE
The operation status of the capture function (displayed only)
-
4
PONSTART
Whether to automatically start capturing when the machine is turned
on
0: Do not automatically start, 1: Automat-
ically start
5
OVERWRIT
Whether to overwrite old data when there is no space in the hard
disk
0: Do not overwrite, 1: Overwrite
6. Troubleshooting
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Summary of Contents for imagerunner advance 4551i
Page 19: ...Product Overview 1 Product Lineup 7 Features 13 Specifications 16 Name of Parts 26 ...
Page 155: ...Periodical Service 3 Consumable Parts List 143 Cleaning Check Adjustment Locations 146 ...
Page 392: ...Error Jam Alarm 7 Overview 380 Error Code 383 Jam Code 509 Alarm Code 520 ...
Page 545: ...Service Mode 8 Overview 533 COPIER 549 FEEDER 845 SORTER 851 BOARD 871 ...
Page 892: ...Unpacking 1 2 1200 mm 840 mm 769 mm 1230 mm 2430 mm 3 9 Installation 879 ...
Page 895: ...3 4 NOTE Keep the removed screws for relocating the host machine 2x 5 6 7 9 Installation 882 ...
Page 896: ...8 9 10 1x Installing the Air Filter 1 9 Installation 883 ...
Page 897: ...2 3 Installing the Drum Unit 1 2 3 9 Installation 884 ...
Page 899: ...8 NOTE The screw removed at procedure 4 is used 1x 9 10 11 12 9 Installation 886 ...
Page 923: ...5 6 NOTE Use the screws and Rubber Caps removed in step 1 2x 7 2x 9 Installation 910 ...
Page 935: ...7 1x 8 9 6x 10 2x 9 Installation 922 ...
Page 936: ...11 Installing the NFC Kit 1 2 2x 3 TP M3x4 1x 9 Installation 923 ...
Page 938: ...4 5 1x 6 9 Installation 925 ...
Page 985: ...8 2x 2x TP M4x8 Black When installing the USB Keyboard 1 9 Installation 972 ...
Page 991: ...7 4x 8 1x 1x Lower Cover 9 1x 10 1x 1x 9 Installation 978 ...
Page 992: ...11 1x 1x 12 1x 13 TP M3x12 2x 14 4x TP M3x6 9 Installation 979 ...
Page 997: ...Installation Procedure 1 2 2x 3 2x 4 6x 5 4x 9 Installation 984 ...
Page 998: ...6 7 NOTE Do not close the Wire Saddle 1x 1x 8 9 9 Installation 985 ...
Page 1003: ...2 1x 1x 3 2x 2x 4 9 Installation 990 ...
Page 1012: ...2 1x 1x 3 2x 2x 4 9 Installation 999 ...
Page 1014: ...7 CAUTION The connector must be contacted TP㸹M3x6 3x 1x 8 4x 9 9 Installation 1001 ...
Page 1016: ...13 4x 14 15 Binding M4x16 Binding M3x16 2x M3x16 M4x16 16 Binding M4x6 1x 9 Installation 1003 ...
Page 1023: ...Installation Procedure Preparation 1 4x 2 1x 1x 3 2x 9 Installation 1010 ...
Page 1029: ...4 5 1x 1x 9 Installation 1016 ...
Page 1048: ...3 2x TP M3x8 Black 4 2x TP M3x6 5 9 Installation 1035 ...
Page 1053: ... Installing the Removable HDD Kit 1 2x 2x 2 3 1x 4 9 Installation 1040 ...
Page 1065: ...3 2x TP M3x8 Black 4 2x TP M3x6 5 9 Installation 1052 ...
Page 1071: ... Installing the Removable HDD Kit 1 2x 2x 2 3 1x 4 9 Installation 1058 ...