Ser
vi
ce
His
tor
y
Check
-
[Pr
e
Visi
t]
Procedure
Detail
Note
Time
Action Prior to
Customer Visit:
Whenever
possible,
Check Snapshot
for :
6
min
Check
1.
Log into Snapshot :
•
Enter the machine Serial Number to check the
following:
1.
Firmware Version –
Prepare Firmware if necessary
2.
Communications
3.
Counters –
Machine Usage
4.
Event History –
Check History for Errors, Alarms
and Jams
5.
Consumable Part Counters -
Prepare
Consumable and Durable
Parts
•
Firmware Version
•
Event History
•
Part Counters
•
Service Mode Settings
iR ADV C255iF/ C355iF Advanced Maintenance Guide
1. Understand the machine's current condition
(jams and error, needed consumable parts) before
visiting EM call or PM-Call.
2. Prepare all consumable parts that exceeded
Target and replace them on a PM-call, replace any
parts that exceeded life you have now at the EM
call.
3. Take the necessary actions for the jamming and
errors.
Summary of Contents for imageRUNNER ADVANCE C256iF II
Page 1: ...Last update 04 27 2018 ...
