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Service Information

Office Imaging Products Quality Assurance Center

Copier Color

Hardware

Ref No.: 

F00693-EN-4.00

Date: 

June 6, 2016

Approved by: 

Tashiro Masaaki

Revised: 

The procedure for replacing the intermediate guide assembly is added to the service work

Model:

imageRUNNER ADVANCE C3320i

imageRUNNER ADVANCE C3320

imageRUNNER ADVANCE C3320L

imageRUNNER ADVANCE C3325

imageRUNNER ADVANCE C3325i

imageRUNNER ADVANCE C3330

imageRUNNER ADVANCE C3330i

Subject:

Measures against the transfer cleaner failure, abnormal sounds and stained images

[Detail]

An abnormal sounds or toner leakage from the transfer cleaner may occur because the waste toner gear holder has fallen. This
notice is to inform of the measure to handle the situation.

[Service work]

When an abnormal
noise or toner leakage from the transfer cleaner has occurred, make sure if the waste toner gear holder has not come off. If the
holder comes off, attach it to the proper position again.
Fig. [A] shows the normal state of waste toner gear holder, and Fig. [B] shows the coming off state of waste toner gear holder.

In the normal state of waste toner gear holder [A], the boss fits into the mounting hole [a]. Also the side of waste toner gear holder
and the flat surface of mounting part are set parallel to each other [b].
In the coming off state of waste toner gear holder [B], the boss does not fit into the mounting hole [c]. Also the side of waste toner
gear holder and the flat surface of mounting part are not set parallel to each other [d].

1 of 6

Measure against the ITB cleaning unit failure

Summary of Contents for imageRUNNER ADVANCE C3320 Series

Page 1: ...his notice is to inform of the measure to handle the situation Service work When an abnormal noise or toner leakage from the transfer cleaner has occurred make sure if the waste toner gear holder has not come off If the holder comes off attach it to the proper position again Fig A shows the normal state of waste toner gear holder and Fig B shows the coming off state of waste toner gear holder In t...

Page 2: ...ounting hole A of the main unit and fix the claw b by hooking it on the edge of the plate B 2 Install the waste toner gear holder by fitting the boss holes c on the lower part of the waste toner gear holder with the bosses C of the main unit Caution Fig A shows the state where the bosses are fitted deeply a and normally installed Fig B shows the state where the bosses are fitted shallowly b and in...

Page 3: ...ng the intermediate guide assembly 1 If waste toner has overflowed onto the Intermediate Guide this waste toner can be fed into the Waste Toner Container by operating the Waste Toner Feed Motor M17 COPIER FUNCTION PART CHK MTR 14 2 Fully open the Right Door 3 Remove the ITB Unit 4 Remove the Front Door 5 Remove the Toner Bottle 6 Remove the Drum Unit Y 7 Remove the Developing Unit Y 8 Remove the L...

Page 4: ...ling the links of the Bottle Motor be sure to pinch the Lock Arm 1 13 Remove the Front Inner Upper Cover 1 2 Screws 2 1 Connector 3 3 Wire Saddles 4 14 Remove the Front Inner Lower Cover 1 4 Screws 2 F00693 EN 4 00 4 of 6 ...

Page 5: ...w FM1 D187 010 WASTE TONER GEAR HOLDER ASS Y 0 1 Factory measures Change to the new type intermediate guide assembly FM1 D186 010 and the waste toner gear holder FM1 D187 010 whose shapes are changed so that the waste toner gear holder would not come off easily Countermeasure cut in serial numbers in factory Model Serial No iR ADV C3330i US 120V QTV04719 iR ADV C3325i US 120V QTW07094 iR ADV C3330...

Page 6: ...3325 IND 230V RJU00582 iR ADV C3320 IND 230V RJV01526 iR ADV C3330 CN 220V QUE00762 iR ADV C3325 CN 220V QUF00946 iR ADV C3320 CN 220V QUG02088 iR ADV C3320L CN 220V QUH02247 iR ADV C3330 KR 220V QUJ00838 iR ADV C3325 KR 220V QUK03182 iR ADV C3320 KR 220V QUL01770 iR ADV C3330 TW 120V To be informed as soon as clarified iR ADV C3325 TW 120V To be informed as soon as clarified iR ADV C3320 TW 120V ...

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