Canon
imageRUNNER ADVANCE C5200 Series Service Guide
imageRUNNER ADVANCE C5200 Series Service Guide
March 2014
Revision 3
Page 26
a. TPM (Trusted Platform Module)
TPM is a standard security chip (tamper resistant hardware) installed
in the imageRUNNER ADVANCE C5200 Series machines. The TPM
provides a facility for the secure generation of cryptographic keys,
encrypts information stored on the internal HDD, and decrypts
information read from the internal HDD. The public keys to encrypt
confidential information are securely controlled by the TPM chip, and
they can only be decrypted if the TPM releases the associated
decryption key. If the HDD is removed from the machine, it will be
difficult to retrieve data off that HDD since the encryption key for that
data is stored in a separate location within the TPM.
CAUTION
Once the TPM setting is activated, if the end user fails to back up the
TPM key, or if the end user loses the TPM key, it may result in
permanent, unrecoverable data loss, for which Canon USA is not liable.
(See
, on p.
for further details.)
IMPORTANT
If the TPM setting is activated and the TPM chip fails, the
confidential information stored on the chip can only be recovered if
Canon’s service representative replaces the TPM chip and restores
the original TPM key to the new chip. Immediately, back up the
TPM key on a USB memory stick, after the TPM setting is
activated.
Only the Administrator of the machine can back up the TPM key.
For security reasons, the TPM key can only be backed up once.
Store the USB memory with the backup data in a safe place.
For the backup of the TPM key, it is recommended that a USB
memory stick (supported system file: FAT32) with free space of 10
MB or more is used.
The TPM seals the hardware components associated with the data,
and the data cannot be accessed unless the specific TPM key is
issued by the TPM chip. Therefore, setting the TPM mode to ‘On’,
may affect service procedures and service costs (if not handled
properly). It is strongly recommended that the Administrator who
has access to the TPM key be present for all service calls to
prevent the loss of data and productivity of the machine.
Summary of Contents for ImageRUNNER Advance C5235A
Page 1: ...Canon Service Guide ...
