Canon imageRUNNER ADVANCE C5500 II Series, Customer Expectation Document

Page 1: ...imageRUNNER ADVANCE C5500 and C5500 II Series Customer Expectations Document Version 6 Engineering Services and Solutions Business Imaging Solutions Group Canon U S A Inc ...

Page 2: ...ilities 14 2 7 1 Mail Box 14 2 7 2 Advanced Box 15 2 7 3 Network 16 2 7 4 Memory Media 16 2 8 Security Features 17 2 8 1 Device Authentication 17 2 8 2 Data Security 20 2 8 3 Document Security 24 2 8 4 Network Security 25 3 Machine Dimensions and Space Requirements 26 3 1 Dimensions 26 3 2 Weight 27 3 3 Installation and Service Space 28 3 3 1 Installation Space Diagrams 29 3 4 Recommended Floor Sp...

Page 3: ...eless LAN Specifications 58 6 17 Printer Software Specifications 59 7 System Options 60 7 1 Copy and Print Options 60 7 1 1 imagePASS P1 60 7 1 2 ColorPASS GX500 61 7 1 3 Barcode Printing Kit D1 62 7 1 4 Secure Watermark B1 62 7 1 5 PCL International Font Set A1 62 7 2 Universal Send and Fax Options 63 7 2 1 Universal Send Trace Smooth PDF Kit 63 7 2 2 Universal Send Security Feature Set 63 7 2 3 ...

Page 4: ...it and Regular Toner Bottles 74 9 2 2 Estimated Life of the Lower Yield Color Toner Bottles 74 10 Waste Toner Yields 75 11 Optimum Monthly Product Performance 76 12 Machine Productivity 77 12 1 Print Speed 77 12 2 Mixed Paper Weight Job Productivity 86 12 3 Paper and Toner Replacement 86 13 Media Usage Compatibility 87 13 1 Media Characteristics by Media Library Parameters 87 13 2 Paper Handling a...

Page 5: ...R ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER LOSS OF REVENUE OR PROFIT FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES LOSS OR CORRUPTION OF DATA INCLUDING WITHOUT LIMITATION DATA STORED ON THE PRODUCT S HARD DISK...

Page 6: ...500 II Series machines This document should be used as part of the presale and pre installation planning process to help clarify the requirements and responsibilities associated with supporting owning and operating the imageRUNNER ADVANCE C5500 and C5500 II Series It is also recommended that those interested in purchasing the imageRUNNER ADVANCE C5500 and C5500 II Series machines have and familiar...

Page 7: ...W scanning speeds of up to 150 ipm images per minute and two sided color scanning speeds of up to 160 ipm images per minute at a scanning resolution of 600 dpi The capacity of the single pass duplex document feeder is approximately 150 sheets LTR A 10 1 WSVGA flat control panel with flick and pinch action similar to the technology used on smartphones The flat control panel tilts and it also suppor...

Page 8: ...0 GB Used Space 250 GB Maximum 1 TB Printer Memory Up to 2 GB for controller control Up to 2 GB for image processing Copy Standard Store Mail Box Standard Up to 30 000 pages Advanced Box Standard Available Space 16 GB with the optional Hard Disk Drive 480 GB Memory Media Support Standard USB Print UFR II Standard PCL Standard PS Standard Direct Print from Memory Media Standard JPEG TIFF B W and PD...

Page 9: ... issues stabilizes image production and maintains consistency with features such as the Auto Gradation Adjustment mode Density Detection and accurate registration 1 Sided 1 5 mm 2 Sided 2 0 2 3 1 Automatic Gradation Adjustment Automatic Gradation Adjustment is a function that helps to automatically adjust toner density Select from the Quick Adjustment mode or Full Adjustment mode The Quick Adjustm...

Page 10: ...RUNNER ADVANCE devices UFP updates are performed on a regular basis and include new specifications and enhancements Critical bug fix firmware updates are released as needed The UFP offers the following features and benefits to the Third Generation imageRUNNER ADVANCE devices Consistent firmware updates across the Third Generation imageRUNNER ADVANCE devices in your fleet New features and error fix...

Page 11: ...ens Scheduled printing Up to 2 000 print jobs can be scheduled at a specific time up to 23 hours and 59 minutes in advance Scheduled printing is not available when Forced Hold is being used Merge Job Blocks updates The maximum number of merged jobs has been increased from 32 to 100 jobs The merged job separator can also now use tabbed pages selectable from a tabbed sheet loaded drawer Edit scanned...

Page 12: ...ngs Main Menu Settings Box Settings Universal Data Settings Personal Settings and Service Mode Settings Customer data is not backed up to the Data Backup Service with the exception of the Address Book The service technician can restore the address book and settings listed above from the cloud based server to the existing or replaced Hard Disk Drive of the imageRUNNER ADVANCE device Data Backup Ser...

Page 13: ...e Unless mentioned otherwise all accessories listed in the tables below are optional For more information on the input and output accessories that can be attached to the machine see Specifications on p 38 Input Accessories Duplex Color Image Reader Unit Standard Paper Deck Unit F1 Cassette Feeding Unit AM1 High Capacity Cassette Feeding Unit A1 Finishing Output Accessories Staple Finisher Y1 Bookl...

Page 14: ...ument handling and storage security needs See System Options on p 60 It is strongly recommended to back up the data stored on the hard disk drive 2 8 1 Mail Box The Mail Box is a standard data storage area that stores and handles files for printing The Mail Box function enables users to store files that are scanned with this machine or data sent from a personal computer via the printer driver The ...

Page 15: ...and sub can be saved in each level Documents can be scanned with this machine stored in the PDF JPEG or TIFF file format and can also be previewed or printed on this machine at any time with the desired print settings The Advanced Box can be opened to the public as an SMB Server Message Block server or WebDAV Distributed Authoring and Versioning server This enables the user to access the Advanced ...

Page 16: ...if it is on the network to store files or print a file that is stored in another machine on this machine 2 8 4 Memory Media Memory Media can be inserted into the USB port on the side of the device A document can be scanned with this machine and stored in memory media in the PDF JPEG XPS OOXML or TIFF file format and then the file stored in the memory media can be printed on this machine at any tim...

Page 17: ...network Local Device Authentication uses a database inside the machine to authenticate users Administrators can use one of these two systems or both at the same time The Access Management System is a subset of the UA system ULM Universal Login Manager ULM is a MEAP application developed by NT ware which provides log in management capabilities such as simple user authentication Local Authentication...

Page 18: ...et whether to use Department ID Management for the Mail Box Send and Network Scan functions If the Copy function is specified it is automatically restricted when Department ID Management is set Set up copy scan and print restrictions Create users automatically feature in UFP V3 6 or later Access Management System The standard AMS Access Management System enables system administrators to restrict v...

Page 19: ...l printing process uniFLOW Online contains these features Flexible authentication for example PIN Code or Card Secure Printing Send Print Jobs from Anywhere mobile printing Simple document scanning for example Scan to My E Mail Google Drive OCR PDF and image enhancement Track print copy scan and fax costs Cloud based infrastructure To purchase a license of uniFLOW Online training is required Train...

Page 20: ...esulting from the loss or corruption of data See page 5 for further details Initialize All Data Settings Function The Initialize All Data Settings function is a standard function on all Canon devices This setting is available in the Management Mode to which the system administrator must authenticate Performing this function erases all user information on the hard disk drive of the machine e g cont...

Page 21: ...presentative replaces the TPM chip and restores the original TPM key to the new chip Immediately back up the TPM key on a USB memory stick after the TPM setting is activated Only the Administrator of the machine can back up the TPM key For security reasons the TPM key can only be backed up once Store the USB memory with the backup data in a safe place For the back up of the TPM key it is recommend...

Page 22: ... in a loss of job productivity HDD Data Encryption Kit The standard HDD Data Encryption Kit is FIPS validated and can be used with the HDD Data Erase feature The HDD encryption chip is Common Criteria Certified EAL level 2 and applies 256 bit AES Advanced Encryption Standard encryption to all data prior to being written on the HDD This adds an additional layer of security to files stored on the HD...

Page 23: ...essary for users who use the Security Policy function and for machines that support this function If an Administrator must log on to access the machine it is necessary to notify the service technicians and the Call Center of support of these security policies in case the Administrators or users forget their passwords Therefore a service technician must make an appointment with the Administrator be...

Page 24: ...e background and is printed along with the document data thereby deterring improper distribution of sensitive documents Adobe LiveCycle Rights Management ES Server Integration Adobe LiveCycle enables Administrators to set automatic document privileges and apply security policies by creating Policy Protected PDF files on the machine even after document creation using the Adobe LiveCycle Rights Mana...

Page 25: ...mats The System Administrator can also add IPsec capabilities to secure Internet Protocol IP communications from lower layer protocols such as TCP Transmission Control Protocol and UDP User Datagram Protocol by authenticating and encrypting each IP packet of a data stream across the Internet Additionally the imageRUNNER ADVANCE C5500 and C5500 II Series supports IEEE 802 1X which provides port bas...

Page 26: ...A1 24 4 620 mm 27 6 700 mm 9 8 251 mm Staple Finisher Y1 6 25 1 637 mm 24 5 623 mm 45 0 1 142 mm Booklet Finisher Y1 6 25 1 637 mm 24 5 623 mm 45 0 1 142 mm Inner Finisher H1 6 29 25 743 mm 29 25 743 mm 8 8 225 mm Inner 2 3 Hole Puncher Unit A1 Installed Inside the Inner Finisher H1 2 3 Hole Puncher B1 7 3 75 95 mm 28 1 715 mm 15 5 392 mm Inner 2 Way Tray J1 16 8 427 mm 16 0 407 mm 3 0 76 mm Copy ...

Page 27: ...M1 49 6 lb 22 5 kg High Capacity Cassette Feeding Unit A1 66 1 lb 30 kg Staple Finisher Y1 77 lb 35 kg Booklet Finisher Y1 128 lb 58 kg Inner Finisher H1 6 19 lb 8 6 kg Inner 2 3 Hole Puncher Unit A1 9 9 4 lb 4 2 kg 2 3 Hole Puncher B1 7 18 lb 8 6 kg Inner 2 Way Tray J1 1 3 lb 590 kg Copy Tray J2 6 1 lb 454 g Buffer Pass Unit L1 9 lb 4 5 kg Copy Card Reader F1 8 7 1 oz 200 g imagePASS P1 9 8 lb 4 ...

Page 28: ...all the equipment in a room that allows for the proper servicing and maintenance of the equipment and ensures that issues such as ventilation odors and dust accumulation are not a concern IMPORTANT Keep the back of the machine at least 4 100 mm away from a wall and make sure that approximately 19 3 4 500 mm of space is left around the front left and right sides of the machine for the proper servic...

Page 29: ...9 3 3 1 Installation Space Diagrams The approximate installation space requirements may differ depending on how the machine is configured and the optional accessories attached There must be enough space around the machine The following diagrams show the minimum dimensions whenever possible be sure there will be more space than indicated No Optional Accessories Attached ...

Page 30: ...mon Configuration The Optional Booklet Finisher Y1 Buffer Pass Unit L1 and Paper Deck Unit F1 Are Attached 1 Main Unit 2 Paper Deck Unit F1 3 Booklet Finisher Y1 IMPORTANT The common configuration includes opening space for the Paper Deck Unit and the extended tray of the Booklet Finisher Y1 There needs to be approximately 1 5 5 mm of space in between each accessory attached ...

Page 31: ...r Inner Finisher H1 can be attached to the machine The optional 2 3 Hole Puncher B1 can only be attached to the Staple Finisher Y1 or Booklet Finisher Y1 Only one Cassette Feeding Unit Cassette Feeding Unit AM1 or High Capacity Cassette Feeding Unit A1 can be attached to the machine The Cabinet Type N1 can be installed in place of the Cassette Feeding Unit AM1 or High Capacity Cassette Feeding Uni...

Page 32: ...access via the Remote UI ships standard with all configurations A Wireless LAN connection also ships standard with all configurations Standard support for up to two USB 2 0 High Speed interface ports and one USB 3 0 port on the back of the machine comes with all configurations One USB port is inside the right corner box and can be used for scanning printing or direct printing from a USB memory sti...

Page 33: ... 33 4 Power Electrical Requirements The imageRUNNER ADVANCE C5560i C5560i II and C5550i C5550i II require a NEMA 5 20 receptacle The imageRUNNER ADVANCE C5540i C5540i II and C5535i C5535i II require a 120V 15 A NEMA 5 15 receptacle The optional ColorPASS GX500 or imagePASS P1 requires a separate 120V 15 A NEMA 5 15 receptacle NEMA 5 20 Receptacle NEMA 5 15 Receptacle ...

Page 34: ... 7 2 0 m ColorPASS GX500 1 120V 15 A receptacle NEMA 5 15 6 7 2 0 m IMPORTANT We recommend an additional standard 120V 15 A receptacle for service tools such as a laptop computer or vacuum that may be used when servicing or configuring the machine Use only dedicated and properly grounded receptacles for the main unit and ColorPASS GX500 or imagePASS P1 Do not use extension cords The ground connect...

Page 35: ... quality and reliability may be affected if the machine is operated outside of these guidelines The machine should not be installed in locations with significant shifts in temperature or humidity Areas containing water or equipment that can significantly alter room temperature or humidity such as a space heater stove or portable air conditioner should be avoided The optimal humidity range for stor...

Page 36: ... a humidifier must be used to regulate the humidity use one that has a mineral filter on it 5 3 Ventilation Ensure that there is an air exchange rate of at least 1 5 times per hour and at least 3 885 ft3 110 m3 of space in the location where the machine will be installed This machine generates a slight amount of ozone during normal use Although sensitivity to ozone may vary this amount is not harm...

Page 37: ...cy and image quality If direct sunlight is unavoidable use curtains to shade the machine Be sure that the curtains do not block the machine s ventilation slots or louvers or interfere with the electrical cord or power supply 5 7 Ammonia Avoid installing the machine where ammonia is emitted In a sufficient amount ammonia will attack the surfaces of the machine s paper feed and image quality compone...

Page 38: ...ts book three dimensional objects Up to 4 4 lb 2 kg Warm Up Time 11 Quick Startup ON Up to 10 seconds Returning from the Sleep Mode Up to 10 seconds Quick Startup OFF Up to 30 seconds First Copy Output Time 11 B W Up to 2 9 seconds Up to 3 5 seconds Up to 4 1 seconds Up to 4 9 seconds Color Up to 4 5 seconds Up to 5 2 seconds Up to 6 1 seconds Up to 7 4 seconds Copy Speed sheets minute 12 LTR 60 p...

Page 39: ... 140 lb index 52 to 256 g m 2 Type Thin Plain Heavy Color Recycled Pre Punched Bond and Letterhead Multi Purpose Tray Weight 14 lb bond to 110 lb cover 52 to 300 g m 2 Type Thin Plain Heavy Color Recycled Pre Punched Transparency Tracing Labels Tab Paper Coated Paper Bond Envelopes and Letterhead Paper Size Cassette 1 Standard LTR EXEC STMT R Envelopes No 10 COM10 DL ISO C5 Custom 3 7 8 x 5 7 8 to...

Page 40: ...700 sheets x 1 paper deck Maximum Up to 6 350 sheets Multiple Copies 1 to 999 sheets Sound Power Level Operation Approximately 75 dB Approximately 73 dB Approximately 71 5 dB Standby Approximately 4 0 B Sound Pressure Level Operation Approximately 58 dB Approximately 53 dB Standby Approximately 26 dB Approximately 27 dB Approximately 26 dB Memory 4 GB RAM Standard Hard Disk 17 250 GB Standard 1 TB...

Page 41: ...wer Source 120V to 127V 11 5 A 60 Hz 120V to 127V 10 A 60 Hz Power Consumption Maximum Approximately 1 8 kW In Sleep Mode Approximately 0 8 W At Power OFF Quick Startup Settings for Main Power is set to Off Approximately 0 19 W Quick Startup Settings for Main Power is set to On Approximately 0 45 W Dimensions W x D x H 24 3 8 x 29 1 4 x 37 3 8 620 mm x 742 mm x 950 mm Weight Includes the Toner Bot...

Page 42: ...Scanning B W 13 lb bond to 58 lb cover 50 to 157 g m 2 Color 17 lb bond to 58 lb cover 64 to 157 g m 2 2 Sided Scanning B W 13 lb bond to 58 lb cover 50 to 157 g m 2 Color 17 lb bond to 58 lb cover 64 to 157 g m 2 Original Tray Capacity 150 sheets 20 lb bond 80 g m 2 Original Scanning Speed LTR 21 Copying 1 Sided Scanning B W 600 dpi 80 ppm Color 60 ppm 2 Sided Scanning B W 600 dpi 150 ppm Color 8...

Page 43: ...ications Magnification Regular Paper Size Same Ratio Direct Reduction 1 0 78 LGL LTR 1 0 73 11 x 17 LGL 11 x 15 LTR 1 0 64 11 x 17 LTR 1 0 50 11 x 17 STMT 1 0 25 Enlargem ent 1 1 21 LGL 11 x 17 1 1 29 LTR 11 x 17 1 2 00 STMT 11 x 17 1 4 00 Copy Ratio 25 to 400 in 1 increments Power Source From the main unit Dimensions W x D x H 22 2 x 21 9 x 6 2 565 mm x 556 mm x 158 mm Weight Approximately 29 lb ...

Page 44: ... Thin Plain Heavy Color Recycled Pre Punched Bond and Letterhead Paper Deck Capacity 2 700 sheets 20 lb bond 80 g m 2 3 000 sheets 17 lb bond 64 g m 2 Power Source From the main unit Maximum Power Consumption Approximately 61 W Dimensions W x D x H 15 3 4 x 24 7 8 x 17 3 8 400 mm x 630 mm x 440 mm Weight Approximately 68 3 lb 31 kg Installation Space Including the Main Unit W x D 38 1 8 x 29 1 4 9...

Page 45: ...pproximately 30 W Dimensions W x D x H Including the Main Unit 24 3 8 x 27 5 8 x 9 7 8 620 mm x 700 mm x 251 mm Weight Approximately 49 6 lb 22 5 kg 13 For more details on supported paper weights and types see Media Feed Locations on p 90 6 5 High Capacity Cassette Feeding Unit A1 Item Specifications Paper Specifications 13 Size LTR Weight 14 lb bond to 140 lb index 52 to 256 g m 2 Type Thin Plain...

Page 46: ...um 3 7 8 x 5 1 2 98 mm x 139 7 mm Weight 14 lb bond to 110 lb cover 52 to 300 g m 2 Type Thin Plain Recycled Color Pre Punched Bond Heavy Tracing Coated Labels Transparencies and Envelopes Capacity Per Tray 16 Lower Tray Up to 250 sheets Upper Tray Up to 100 sheets Dimensions W x D x H 16 8 x 16 x 3 427 mm 407 x mm x 76 mm Weight Approximately 1 3 lb 590 g 13 For more details on supported paper we...

Page 47: ...6 26 mm in height Collate Offset and Group Offset Modes Set LTR EXEC 500 sheets or 2 1 8 52 mm in height 11 x 17 LGL and LTRR 250 sheets or 1 1 16 26 mm in height Staple Corner Double Mode Set 11 x 17 LGL LTR LTRR EXEC 30 sets or 1 1 16 26 mm in height Staple Staple Free Mode Set LTR 30 sets or 2 1 8 52 mm in height 11 x 17 30 sets or 1 1 16 26 mm in height Maximum Stapling Capacity Available Stap...

Page 48: ...Finisher H1 and Inner 2 3 Hole Puncher B1 Table Continued Item Specifications Inner 2 3 Hole Puncher B1 Optional Paper Sizes 11 x 17 to EXEC Paper Weight 14 lb bond to 110 lb cover 52 to 300 g m 2 Number of Punch Holes 2 or 3 holes Dimensions W x D x H 18 3 8 x 20 5 8 x 8 7 8 466 mm x 525 mm x 225 mm Installation Space Including the Main Unit W x D 42 x 29 1 4 1 066 mm x 742 mm ...

Page 49: ...ncher Unit A1 Item Specifications Paper Specifications 13 Size 12 x 18 11 x 17 LGL LTR LTRR STMT STMTR EXEC Custom Size 3 7 8 x 5 1 2 to 12 5 8 x 18 and Envelopes Weight 14 lb bond to 110 lb cover 52 to 300 g m 2 Type Thin Plain Recycled Color Pre Punched Bond Tab Heavy Tracing Coated Labels Transparencies and Envelopes 13 For more details on supported paper weights and types see Media Feed Locati...

Page 50: ... Set LTR EXEC STMT and STMTR 3 000 sheets or 16 5 8 423 mm in height 24 12 5 8 x 17 11 16 12 x 18 11 x 17 LGL LTRR 1 500 sheets or 8 1 2 216 mm in height Offset Collate Group LTR and EXEC 3 000 sheets or 16 5 8 423 mm in height 24 11 x 17 LGL and LTR 1 500 sheets or 8 1 2 216 mm in height Corner Double Staple LTR and EXEC Total of 200 sets or 3 000 sheets or 16 5 8 423 mm in height 11 x 17 LGL and...

Page 51: ... gm 2 3 sheets 21 7 to 28 lb bond 81 5 to 105 g m 2 Manual Staple All Sizes 50 sheets 24 lb bond 90 g m 2 2 3 Hole Puncher Unit A1 Optional Paper Sizes Two or Three Holes Maximum 11 x 17 Minimum EXEC Paper Weight 14 lb bond to 110 lb cover 52 to 300 g m 2 Number of Punch Holes 2 or 3 holes Power Source From the main unit Dimensions W x D x H 21 1 8 x 24 1 2 x 43 1 8 537 mm x 623 mm x 1 095 mm When...

Page 52: ...uncher Unit A1 Item Specifications Paper Specifications 13 Size 12 x 18 11 x 17 LGL LTR LTRR STMT STMTR EXEC Custom Size 3 7 8 x 5 1 2 to 12 5 8 x 18 and Envelopes Weight 14 lb bond to 110 lb cover 52 to 300 g m 2 Type Thin Plain Recycled Color Pre Punched Bond Tab Heavy Tracing Coated Labels Transparencies and Envelopes 13 For more details on supported paper weights and types see Media Feed Locat...

Page 53: ...RR 1 500 sheets or 8 1 2 216 mm in height With Different Paper Sizes 1 500 sheets or 8 1 2 216 mm in height Offset Collate Group LTR and EXEC 3 000 sheets or 16 5 8 423 mm in height 24 11 x 17 LGL and LTR 1 500 sheets or 8 1 2 216 mm in height Corner Double Staple LTR and EXEC Total of 200 sets or 3 000 sheets or 16 5 8 423 mm in height 11 x 17 LGL and LTRR Total of 100 sets or 1 500 sheets or 8 1...

Page 54: ...b bond 106 to 150 g m 2 4 sheets 14 lb bond to 77 lb cover 51 to 209 g m 2 3 sheets 78 to 81 lb cover 210 to 220 g m 2 Saddle Fold 3 sheets 14 to 28 lb bond 52 to 105 g m 2 1 sheet 29 lb bond to 140 lb index 106 to 256 g m 2 Available Saddle Stitch Size 12 x 18 to 7 3 4 x 10 5 8 304 8 mm x 457 2 mm to 195 mm x 270 mm 2 3 Hole Puncher Unit A1 Optional Paper Sizes Two or Three Holes Maximum 11 x 17 ...

Page 55: ... Dimensions W x D x H 10 1 8 x 14 3 4 x 3 7 8 258 mm x 373 mm x 97 mm Weight Approximately 1 lb 454 g Installation Space Including the Main Unit W x D When the auxiliary tray is extended 42 x 29 1 4 1 067 mm x 742 mm 13 For more details on supported paper weights and types see Media Feed Locations on p 90 16 Based on LTR paper 20 lb bond 80 g m 2 6 11 Copy Card Reader F1 Item Specifications Availa...

Page 56: ...H MR MMR JBIG Transmission Type Super G3 G3 Sending Original Size 11 x 17 to STMTR Receiving Paper Size 11 x 17 to STMTR Transmission Times JBIG Approximately 2 6 seconds Auto Dial Function Address Book 1 800 destinations Including destinations stored in one touch buttons Image Memory Approximately 30 000 pages 27 The specifications remain the same even when the optional Super G3 2 nd Line Fax Boa...

Page 57: ...OXML Functions PDF Compact Trace and Smooth Encryption OCR Device Signature User Signature Optimization for Web 30 PDF A 1b XPS Compact Device Signature User Signature OOXML PowerPoint Word OCR 6 14 Send Function E Mail and I Fax Specifications Item Specifications Communication Protocol SMTP POP3 I Fax Communication Mode Simple Full Resolution For Sending E Mail 100 x100 dpi 150 x 150 dpi 200 x 10...

Page 58: ... Print AirPrint and Windows 10 Mobile Print AppleTalk Frame Type Ethernet SNAP Print Application PAP Printer Access Protocol 6 16 Network Environment Wireless LAN Specifications Item Specifications Standard IEEE 802 11g IEEE 802 11b IEEE 802 11n Transmission Scheme DSS SS System OFDM System Half Duplex Frequency Range 2 412 to 2 472 GHz Maximum Radio Frequency Power Transmitted Up to 18 21 dBm Com...

Page 59: ...e top bottom left and right edges of the paper PostScript 3 Reduced to 1 6 4 mm from the top bottom left and right edges of the paper NOTE When printing in the Expand Print Region and Print mode the printable area is enlarged The upper margin becomes 3 16 4 mm the lower margin becomes 1 8 2 5 mm and the side margins become 1 8 2 5 mm When an original has data that extends all the way to the edges ...

Page 60: ...work OS Linux CPU Intel Celeron G1820 2 7 GHz 2 cores Standard Memory 2 GB DDR3 1333 MHz HDD 500 GB SATA 2 5 inch Platform E300 System Software System 200 Supported PDL PostScript 3 CPSI 3020 Fonts Roman 136 fonts Print Drivers Windows Vista Windows 7 Windows 8 Windows 8 1 Windows 10 Windows Server 2008 32 and 64 bit versions Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 64 bit...

Page 61: ...to 3 6 GHz with Turbo Standard Memory 4 GB 2GB x 2 DDR3 1333 MHz HDD 1 TB 3 5 inch SATA Platform PRO80 4 Supported PDL PostScript 3 CPSI 3020 Fonts Roman 126 Type 1 fonts 10 True Type fonts 2 MM Type fonts 4 Euro fonts Standard Items Command Workstation 5 8 GUI Keyboard Mouse Monitor Print Drivers Windows Vista Windows 7 Windows 8 Windows 8 1 Windows 10 Windows Server 2008 32 and 64 bit versions W...

Page 62: ...B1 Enables the user to embed hidden text in the background of copies The embedded text becomes visible when copies of the document are made on a copier Requires license activation via the LMS Cannot be used with the Document Scan Lock Kit B1 Standard on the imageRUNNER ADVANCE C5500 II Series 7 1 5 PCL International Font Set A1 Provides Andalé font support for the PCL driver Enables the user to pr...

Page 63: ...r monitor or in print Requires license activation via the LMS 7 2 2 Universal Send Security Feature Set Enables the user to encrypt PDF and Digital Device Signature PDF XPS files as well as set a password to send them safely to a file server or e mail address Enables the recipient of a PDF or Digital Device Signature PDF XPS file to verify which device scanned the file Requires license activation ...

Page 64: ...nts Requires the Super G3 FAX Board AS1 7 2 6 Remote Fax Kit Enables the user to share the Fax function if there is an imageRUNNER ADVANCE machine with the Remote Fax Kit installed and another imageRUNNER ADVANCE machine that has the Super G3 FAX Board installed on the same network If the above condition is true then fax documents can be sent and received remotely between the two machines The Remo...

Page 65: ...and C5500 II Series Customer Expectations Document Page 65 7 3 MEAP Web Connection Kit Equips development partners with the ability to create customized applications that connect Canon imageRUNNER ADVANCE machines to business applications and business process workflows via standard Web services and HTML protocols ...

Page 66: ...Expansion Kit B1 Copy Card Reader F1 and some MEAP applications 7 4 3 HDD Mirroring Kit The mirroring function provides redundancy when used with an additional hard disk drive of the same storage capacity This maintains system uptime and preserves company data in the instance of a hard drive failure IMPORTANT Installing the HDD Mirroring Kit after the machine is installed and operational requires ...

Page 67: ...5 Document Scan Lock Kit B1 Enables the user to embed hidden user information or copy restriction information in the output when documents are copied or printed Enforces the policies written to track information embedded in the document to prevent users from performing restricted tasks such as copying sending scanning or storing specific documents Scan Lock function and identifies the user that ou...

Page 68: ...crypt and back up the data using the HDD Mirroring Kit 7 4 7 2 5 inch 1 TB HDD P1 Replace the machine s standard 250 GB hard disk drive with the 2 5 inch 1 TB HDD P1 to increase the HDD capacity NOTE If the machine is configured with an optional 2 5 inch 1 TB HDD P1 an additional optional 2 5 inch 1 TB HDD P1 is required to encrypt and back up the data using the HDD Mirroring Kit 7 4 8 Connection ...

Page 69: ... Provides visually impaired users to hear voice navigation instructions when operating the machine Includes a voice recognition function which enables the user to set various functions of the machine by using their own voice 7 5 3 ADF Access Handle A1 Attaches to the Automatic Document Feeder to enable seated users to open the document feeder 7 6 Other imageRUNNER ADVANCE C5500 and C5500 II Series...

Page 70: ...nal accessories The estimated installation time is based on a minimum of one 1 experienced technician Item Estimated Time imageRUNNER ADVANCE C5500 and C5500 II Series35 30 minutes Printer Cover J136 10 minutes Platen Cover Type W137 9 minutes Paper Deck Unit F1 15 minutes Cassette Feeding Unit AM1 10 minutes High Capacity Cassette Feeding Unit A1 9 minutes FL Cassette AZ1 2 minutes FL Cassette BA...

Page 71: ...ce Kit A1 5 minutes 8 2 Customer Installation Responsibilities Item Remarks Identify location for equipment Area meets space and service space requirements Verify strength of floor and level Certified by structural engineers Ensure that the equipment can be delivered to the site Path is clear and unobstructed Confirm proper electrical outlets and power are available Dedicated power and enough outl...

Page 72: ...erage per page The Usage Conditions and Consumables tables below state the estimated life expectancy yields based on LTR size paper Using paper larger than LTR reduces the supply yields and parts life accordingly 9 1 Usage Conditions Operate the machine within the following usage conditions to achieve optimal machine performance Item Condition Operating Temperature 50 F to 86 F 10 C to 30 C Operat...

Page 73: ... to assist in the initial parts supplies planning A consumable part s life expectancy is directly related to usage factors such as paper size paper quality environment usage application and machine maintenance Therefore consumable parts do not have a warranty and Canon U S A Inc cannot guarantee a minimum life The GPR 55 color toner for the imageRUNNER ADVANCE C5500 and C5500 II series is availabl...

Page 74: ... Based on an average monthly print volume of 5 500 pages and a color ratio of 35 Color 386 000 GPR 55 Black Toner 0481C003AA 1 69 000 Based on 5 toner coverage 100 color ratio and 0 large ratio GPR 55 Cyan Toner 0482C003AA 1 60 000 GPR 55 Magenta Toner 0483C003AA 1 GPR 55 Yellow Toner 0484C003AA 1 9 2 2 Estimated Life of the Lower Yield Color Toner Bottles Item Part Number 40 Quantity Estimated Li...

Page 75: ...LTR paper at a 5 image ratio have been printed When the message indicating that the waste toner bottle is full is displayed the waste toner container must be replaced When the waste toner bottle becomes completely full the imageRUNNER ADVANCE C5500 and C5500 II Series stops The full waste toner container can be reused However only a service technician is authorized to empty the waste toner from th...

Page 76: ...of performance and print copy quality Running the equipment within this range ensures that no undue stress is placed on components and it allows time for the proper servicing and maintenance of the equipment C5550i C5550i II 10 000 to 50 000 39 C5540i C5540i II 8 000 to 45 000 39 C5535i C5535i II 5 000 to 30 000 39 Maximum PCV C5560i C5560i II Up to 240 000 This is the maximum number of pages the ...

Page 77: ...Paper Cassettes Multi Purpose Tray Paper Cassettes Multi Purpose Tray Output Tray 1 2 Output Tray 3 Output Tray 1 2 Output Tray 3 Output Tray 1 2 Output Tray 3 Output Tray 1 2 Output Tray 3 Thin 2 52 to 59 g m2 Thin 1 60 to 63 g m 2 Plain Paper 1 to 2 64 to 90 g m2 Color 64 to 81 g m2 Recycled 1 to 2 64 to 90 g m 2 Bond Paper 82 to 99 g m2 Pre Punched 64 to 81 g m 2 Tracing Paper 64 to 81 g m2 LTR...

Page 78: ...o 163 g m 2 Heavy 4 164 to 180 g m 2 Heavy 5 181 to 220 g m2 Labels 118 to 185 g m 2 LTR EXEC 30 15 26 13 30 15 26 13 LTRR 18 9 15 7 18 9 15 7 LGL 16 8 13 7 16 7 13 7 STMT 26 13 STMTR42 30 4 15 4 26 4 13 4 30 4 14 4 26 4 13 4 11 x 17 16 8 13 6 16 6 13 6 12 x 18 15 7 13 6 15 4 13 4 Heavy 6 221 to 256 g m2 LTR EXEC 30 26 LTRR 18 15 LGL 16 13 STMT 26 STMTR42 30 4 26 4 11 x 17 16 13 12 x 18 15 13 Heav...

Page 79: ...81 g m2 Recycled 1 to 2 64 to 90 g m2 Bond Paper 82 to 99 g m 2 Pre Punched 64 to 81 g m 2 Tracing Paper 64 to 81 g m2 LTR EXEC 50 25 43 21 50 25 43 21 LTRR 30 15 25 12 30 15 25 12 LGL 29 14 24 12 29 12 24 12 STMT 43 21 STMTR42 50 4 25 4 42 4 21 4 50 4 24 4 42 4 21 4 11 x 17 27 13 23 11 27 10 23 10 12 x 18 20 10 17 8 20 8 17 8 Plain Paper 3 64 to 105 g m 2 Recycled 3 91 to 105 g m2 LTR EXEC 50 25 ...

Page 80: ...o 163 g m 2 Heavy 4 164 to 180 g m 2 Heavy 5 181 to 220 g m2 Labels 118 to 185 g m 2 LTR EXEC 30 15 26 13 30 15 26 13 LTRR 18 9 15 7 18 9 15 7 LGL 16 8 13 6 16 6 13 6 STMT 26 13 STMTR42 30 4 15 4 26 4 13 4 30 4 14 4 26 4 12 4 11 x 17 16 8 13 6 16 6 13 6 12 x 18 15 7 13 6 15 4 13 4 Heavy 6 221 to 256 g m2 LTR EXEC 30 26 LTRR 18 15 LGL 16 13 STMT 26 STMTR42 30 4 26 4 11 x 17 16 13 12 x 18 15 13 Heav...

Page 81: ...cled 1 to 2 64 to 90 g m2 Bond Paper 82 to 99 g m 2 Pre Punched 64 to 81 g m 2 Tracing Paper 64 to 81 g m2 LTR EXEC 40 20 34 17 40 20 34 17 LTRR 24 15 20 5 12 24 15 20 5 12 LGL 23 14 20 12 23 12 20 12 STMT 34 17 STMTR42 40 4 20 4 34 4 17 4 40 4 20 4 34 4 17 4 11 x 17 22 13 18 5 11 22 10 18 5 10 12 x 18 18 10 15 5 8 18 8 15 5 8 Plain Paper 3 64 to 105 g m 2 Recycled 3 91 to 105 g m2 LTR EXEC 40 20 ...

Page 82: ... 151 to 163 g m 2 Heavy 4 164 to 180 g m 2 Heavy 5 181 to 220 g m2 Labels 118 to 185 g m 2 LTR EXEC 30 15 26 13 30 15 26 13 LTRR 18 9 15 7 18 9 15 7 LGL 16 8 13 7 16 7 13 7 STMT 26 13 STMTR42 30 4 15 4 26 4 13 4 30 4 15 4 26 4 13 4 11 x 17 16 8 13 6 16 6 13 6 12 x 18 15 7 13 6 15 4 13 4 Heavy 6 221 to 256 g m2 LTR EXEC 30 26 LTRR 18 15 LGL 16 13 STMT 26 STMTR42 30 4 26 4 11 x 17 16 13 12 x 18 15 1...

Page 83: ...lor 64 to 81 g m2 Recycled 1 to 2 64 to 90 g m2 Bond Paper 82 to 99 g m 2 Pre Punched 64 to 81 g m 2 Tracing Paper 64 to 81 g m2 LTR EXEC 35 17 30 15 35 17 30 15 LTRR 23 11 19 9 23 11 19 9 LGL 21 10 18 9 21 8 18 8 STMT 30 15 STMTR42 35 4 17 4 30 4 15 4 35 4 17 4 30 4 15 4 11 x 17 18 9 15 7 18 7 15 7 12 x 18 17 8 14 7 17 5 14 5 Plain Paper 3 64 to 105 g m 2 Recycled 3 91 to 105 g m2 LTR EXEC 35 17 ...

Page 84: ... g m 2 Heavy 4 164 to 180 g m 2 Heavy 5 181 to 220 g m2 Labels 118 to 185 g m 2 LTR EXEC 30 15 26 13 30 14 26 13 LTRR 18 9 15 7 18 9 15 7 LGL 16 8 13 7 16 7 13 7 STMT 26 13 STMTR42 30 4 15 4 26 4 13 4 30 4 15 4 26 4 13 4 11 x 17 16 8 13 6 16 6 13 6 12 x 18 15 7 13 6 15 4 13 4 Heavy 6 221 to 256 g m2 LTR EXEC 30 26 LTRR 18 15 LGL 16 13 STMT 26 STMTR42 30 4 26 4 11 x 17 16 13 12 x 18 15 13 Heavy 7 2...

Page 85: ...rint speeds in the tables above may not be achieved if the user copies prints in the conditions below If papers of differing lengths are fed together at the same time If a job is printed on papers of differing paper weights If a simplex or duplex job is printed on mixed media If a saddle stitched booklet is created using one sheet If tab paper and other paper types are used at the same time ...

Page 86: ... toner while the machine is running The paper trays can also be opened and refilled during operation however the tray that is being used by the machine during production is locked Once the job completes or the machine switches to another tray the empty tray unlocks enabling the operator to prepare for the next job and add more paper No productivity is affected and jobs finish faster Similar to the...

Page 87: ...system administrator must be in the Management mode to edit the media characteristics Characteristics Parameters Paper Size Select the dimensions of the paper Paper Type Select the type of paper e g Plain Tab Paper or Pre Punched Paper Weight Select the weight of the paper in g m 2 Category Select whether the paper is a Standard paper type or Custom paper type Finish Select the finish of the paper...

Page 88: ...cifications may affect paper feeding and image quality Only use paper that has fully acclimatized to the environment in which the machine is installed Using paper that has been stored in a different environment with a different temperature and humidity may cause paper jams or result in poor print quality We recommend using paper immediately after opening the package Rewrap any remaining paper in i...

Page 89: ...lectrostatic machines such as laser printers and copiers If paper jams or poor print quality occur when paper is fed from the optional paper deck paper curl is often the cause The paper stiffness direction of curl and amount of curl has a strong influence on how well the paper is transported through the machine If paper is curled straighten out the paper by gently curling it in the opposite direct...

Page 90: ...ss in place to regularly make sure that the cutting blades are sharpened and that cuts are made as clean as possible Place the paper with the factory mill cut sides facing to the right leading edge and to the front of the machine Pay special attention to the paper grain orientation when cutting it For more information on paper grain see Paper Grain and Curl on p 89 The best results for consistency...

Page 91: ...2 to 256 g m 2 Multi Purpose Tray 14 lb bond to 110 lb cover 52 to 300 g m 2 Paper Deck Unit F1 14 lb bond to 80 lb cover 52 to 220 g m 2 Thin 1 and 2 14 to 16 lb bond 52 to 63 g m 2 Plain 1 2 and 3 17 to 28 lb bond 64 to 105 g m 2 Recycled 1 2 and 3 43 17 to 28 lb bond 64 to 105 g m 2 Color 17 to 21 lb bond 64 to 81 g m 2 Heavy Paper 1 to 5 29 lb bond to 80 lb cover 106 to 220 g m 2 Heavy Paper 6...

Page 92: ...4 lb bond to 110 lb cover 52 to 300 g m 2 Paper Deck Unit F1 14 lb bond to 80 lb cover 52 to 220 g m 2 Letterhead 29 lb bond to 60 lb cover 106 to 163 g m 2 Tracing Paper 45 17 to 21 lb bond 64 to 81 g m 2 Transparency 46 32 lb bond to 80 lb cover 121 to 220 g m 2 Labels 31 lb bond to 68 lb cover 118 to 185 g m 2 Bond 22 lb to 26 lb bond 82 to 99 g m 2 Tab 25 lb bond to 80 lb cover 91 to 220 g m 2...

Page 93: ...ptional Available Unavailable Paper Size Width x Length Paper Source Paper Drawer 1 Paper Drawers 2 3 4 High Capacity Cassette Multi Purpose Tray Paper Deck Unit F1 12 5 8 x 17 11 16 12 5 8 x 17 11 16 12 x 18 12 x 18 11 x 17 11 x 17 LGL 8 1 2 x 14 LTR 8 1 2 x 11 LTRR 11 x 8 1 2 STMT 8 1 2 x 5 1 2 STMTR 5 1 2 x 8 1 2 EXEC 7 1 4 x 10 1 2 Custom Size 3 7 8 x 5 1 2 to 12 5 8 x 18 98 mm x 139 7 mm to 3...

Page 94: ...r modes such as the Adjust Image Quality and Paper Type Management Settings modes which provide adjustment functions to help maintain the desired image quality for each job These settings also aim at reproducing optimal images under variable factors i e changes in the environment deterioration due to aging etc To achieve the best image quality the following factors are recommended Tighter control ...

Page 95: ...ss complete adjustment between regular full adjustment recalibrations This machine adjusts the toner and print speed according to the paper type To make effective adjustments select the correct paper type 14 1 2 Paper Type Management Settings The Paper Type Management Settings mode enables the system administrator to improve the image quality output result by precisely registering the type of cust...

Page 96: ...orkstation network software Order and replace as necessary replaceable items i e drum cartridges toner etc Order and replace the waste toner container as necessary Provide technical support Provide on site support Establish an installation file of a typical job and retain for future reference Perform an Auto Gradation Adjustment as needed 48 Back up important data such as Inbox and Address Book co...