Wired LAN connection
●
Have you selected the correct port? If there is no port to use, create a port.
Checking the Printer Port(P. 768)
Configuring Printer Ports(P. 42)
●
Is communication not limited by the firewall on your computer? If IP addresses are or an MAC address is
incorrectly entered, you will be not able to access the machine. In that case, you need to use the operation
panel to set <IPv4 Address Filter>, <IPv6 Address Filter>, or <MAC Address Filter> to <Off>.
Restricting Communication by Using Firewalls(P. 378)
<IPv4 Address Filter> (P. 472)
<IPv6 Address Filter> (P. 473)
<MAC Address Filter> (P. 473)
●
Disable security software and other resident software.
●
Reinstall the printer driver.
●
Can you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
USB connection
●
Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer
driver. When you reinstall the printer driver, the correct port is created automatically.
Checking the Printer Port(P. 768)
Installing Drivers(P. 76)
●
Is bidirectional communication enabled? Enable bidirectional communication, and restart the computer.
Checking Bidirectional Communication(P. 769)
●
Disable security software and other resident software.
●
Connect to another USB port on the computer.
●
Can you print from a USB connection to another computer? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Via print server
●
Can you print from the print server? If you can print from the print server, check the connection between
the print server and your computer.
Problem with the Print Server(P. 641)
●
Disable security software and other resident software.
●
Reinstall the printer driver.
●
Can you print from other computers via the print server? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
●
Has an error occurred? Check the job log.
Checking the Copying Status and Log(P. 200)
Checking the Printing Status and Log(P. 265)
Printing seems to be slow.
*
●
Disabling Secure Print is recommended if you are not using it.
Changing the Valid Time Period for Secured Documents(P. 271)
*
When the free space in memory is running low, the processing speed of the machine becomes slow, just as a computer
does. There is nothing abnormal.
Troubleshooting
643
Summary of Contents for imageRUNNER C3025
Page 1: ...imageRUNNER C3025i C3025 User s Guide USRMA 1888 00 2017 06 en Copyright CANON INC 2017 ...
Page 84: ... Menu Preferences Network Device Settings Management On Setting Up 75 ...
Page 116: ...LINKS Loading Paper in the Paper Drawer P 135 Optional Equipment P 742 Basic Operations 107 ...
Page 160: ...Basic Operations 151 ...
Page 179: ...5 Select Apply LINKS Basic Operation P 121 Basic Operations 170 ...
Page 201: ... Start Use this button to start copying Copying 192 ...
Page 215: ...LINKS Basic Copy Operations P 193 Copying 206 ...
Page 228: ... Sending and Receiving Faxes via the Internet Using Internet Fax I Fax P 250 Faxing 219 ...
Page 330: ...LINKS Checking Status and Log for Scanned Originals P 303 Scanning 321 ...
Page 333: ...LINKS Using ScanGear MF P 325 Scanning 324 ...
Page 361: ...6 Click Fax Fax sending starts Linking with Mobile Devices 352 ...
Page 367: ...Updating the Firmware 444 Initializing Settings 446 Managing the Machine 358 ...
Page 444: ...5 Click Edit 6 Specify the required settings 7 Click OK Managing the Machine 435 ...
Page 567: ... Only When Error Occurs Setting Menu List 558 ...
Page 633: ...5 Select Apply Maintenance 624 ...
Page 772: ...Appendix 763 ...
Page 802: ... 18 MD4 RSA Data Security Inc MD4 Message Digest Algorithm ...