Common Problems
19YU-0AE
If you encounter problems when using the machine, check the items in this section before contacting us. If the
problems persist, contact your local authorized Canon dealer or the Canon help line.
Check the Following
Is the machine turned ON? Is the power cord connected?
●
If the machine is turned ON but does not respond, turn it OFF, check whether the power cord is connected
correctly, and turn it back ON. For information on connecting the power cord, see Getting Started.
Manuals and Their Contents(P. 757)
Are the phone cord, LAN cable and USB cable connected correctly?
●
Check whether these cables are connected correctly. Use care not to mistake the phone cord's port for the
other cables' ports.
Connecting the Telephone Line(P. 81)
Parts and Their Functions(P. 96)
Is sleep mode activated?
●
If you leave the machine unattended for a specific period of time, it enters sleep mode for power
conservation, not allowing you to operate it.
To cancel sleep mode, press
.
Is any message displayed on the screen?
●
If a problem occurs, a message is displayed. Countermeasures for Each Message(P. 653)
If a problem persists even after checking
Click the link that corresponds to the problem.
Settings Problems(P. 638)
Copying/Printing Problems(P. 642)
Problems with Printing Results(P. 645)
Faxing/Telephone Problems(P. 649)
Troubleshooting
637
Summary of Contents for imageRUNNER C3025
Page 1: ...imageRUNNER C3025i C3025 User s Guide USRMA 1888 00 2017 06 en Copyright CANON INC 2017 ...
Page 84: ... Menu Preferences Network Device Settings Management On Setting Up 75 ...
Page 116: ...LINKS Loading Paper in the Paper Drawer P 135 Optional Equipment P 742 Basic Operations 107 ...
Page 160: ...Basic Operations 151 ...
Page 179: ...5 Select Apply LINKS Basic Operation P 121 Basic Operations 170 ...
Page 201: ... Start Use this button to start copying Copying 192 ...
Page 215: ...LINKS Basic Copy Operations P 193 Copying 206 ...
Page 228: ... Sending and Receiving Faxes via the Internet Using Internet Fax I Fax P 250 Faxing 219 ...
Page 330: ...LINKS Checking Status and Log for Scanned Originals P 303 Scanning 321 ...
Page 333: ...LINKS Using ScanGear MF P 325 Scanning 324 ...
Page 361: ...6 Click Fax Fax sending starts Linking with Mobile Devices 352 ...
Page 367: ...Updating the Firmware 444 Initializing Settings 446 Managing the Machine 358 ...
Page 444: ...5 Click Edit 6 Specify the required settings 7 Click OK Managing the Machine 435 ...
Page 567: ... Only When Error Occurs Setting Menu List 558 ...
Page 633: ...5 Select Apply Maintenance 624 ...
Page 772: ...Appendix 763 ...
Page 802: ... 18 MD4 RSA Data Security Inc MD4 Message Digest Algorithm ...