2813 East High Street | Sanatoga, PA 19464
800.347.2913 | 610.323.2913
www.IPSLaserExpress.com
Routine Cleaning Instructions:
Canon imageRUNNER C3480/C3480i, C3080/C3080i, C2550
From time to time, you may notice a line being printed or copied on to your print job. To help
IPS Laser Express troubleshoot your problem and to avoid a possible level one service call,
please complete the following steps.
Step 1
-
Print a page from a PC versus making a copy or scan from the glass or the ADF
(automatic document feeder). If a job is sent to the machine from a PC and it prints without the
line, the problem will be the scanner.
Step 2
–
Clean your machine following the steps below. The entire process should take less
than two minutes.
If the original is not copied clearly, clean the following parts of the machine. For high-quality
printouts, we recommend cleaning these parts once or twice a month.
•
Platen glass
•
Underside of the platen cover
•
Feeder/feeder’s roller
WARNING:
•
When cleaning the machine, first turn OFF the main power switch and disconnect the
power cord. Failure to observe these steps may result in a fire or electrical shock.
•
Do not use alcohol, benzene, paint thinner, or other solvents for cleaning. Doing so may
result in damage to the plastic parts.
•
Disconnect the power cord from the power outlet regularly and clean the area around the
base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that
all dust and grim is removed. If the power cord is connected for a long period of time in a
damp, dusty, or smoky location, dust can build up around the power plug and become
damp. This may cause a short circuit and result in a fire.
Platen Glass and Underside of the Feeder/Platen Cover
Clean the platen glass and the underside of the feeder/platen cover by following the procedure
below.
IMPORTANT:
If the platen glass or the underside of the feeder/platen cover is dirty, the
original may not be scanned clearly or the size of the original may be detected incorrectly.
NOTE:
Cleaning the underside of the platen cover is necessary only if the platen cover is
attached.
Clean the platen glass and the
underside of the feeder/platen cover
with a cloth dampened with water,
then wipe them with a soft, dry
cloth.
