Canon iPF710 - imagePROGRAF Color Inkjet Printer, Manual

Page 1: ...d 44 Adjusting the Printhead Alignment Automatically 45 Adjusting the Feed Amount Automatically 47 5 Troubleshooting Responding to Messages 48 Troubleshooting If You Cannot Print 60 Troubleshooting If...

Page 2: ...r cable other than the one provided This could cause a fire or electrical shock Never use the power cable with any other electrical device Never cut the power cable or attempt to modify it and never s...

Page 3: ...use a fire or electrical shock Use the printer location in an environment where temperature and humidity are within the ranges of 15 Degrees C to 30 Degrees C 59 Degrees F to 86Degrees F and 10 to 80...

Page 4: ...switched on accidentally moving parts inside the printer may cause personal injuries Printhead Ink Tanks and Maintenance Cartridge Always store consumables in a safe location out of the reach of smal...

Page 5: ...e printer is on Avoid placing papers or other light objects near the right side vent Trademarks Canon the Canon logo and imagePROGRAF are trademarks or registered trademarks of CANON INC Microsoft and...

Page 6: ...as follows Follow the steps for your particular operating system Windows Double click the iPF710 Support Support icon on the desktop Mac OS X Click the iPF Support icon in the Dock Note imagePROGRAF S...

Page 7: ...using the printer User Manual The User Manual contains detailed printer instructions troubleshooting tips and other information Paper Reference Guide The Paper Reference Guide identifies types and spe...

Page 8: ...es online in preparation for printing after startup and the Online lamp and paper source section lamp remain lit The printer will not go online in the following situations Take action as needed The To...

Page 9: ...re the printer is plugged in correctly Check the connection at the plug and electrical outlet No paper is loaded Load paper Important Starting the printer when it is connected via the USB cable to a M...

Page 10: ...s are in progress If the Message lamp is flashing check the message on the Display Screen and take action as necessary P 48 If the Data lamp is flashing the printer is receiving a print job Turn off t...

Page 11: ...des printed on the roll Wind up the roll so that the edge is even across the roll After pressing the Load Eject button you can refer to instructions on the Display Screen as you load the paper 1 You c...

Page 12: ...nsert the roll firmly until it touches the flange a of the Roll Holder Important Insert the roll firmly so that there is no gap between the roll and the flange of the Roll Holder If there is a gap it...

Page 13: ...until the flange a of the Holder Stopper touches the roll Lock the Holder Stopper lever c by pushing it down toward the shaft side Important Insert the Holder Stopper firmly onto the roll Failure to d...

Page 14: ...white gear load the Roll Holder shaft a into the grooves b on both ends of the Roll Holder Slot Caution Be careful not to drop a roll and hurt yourself when loading it Be careful not to put your fing...

Page 15: ...haft b 7 Push the Release Lever back and pull out the roll paper evenly on both ends Insert the edge in the Paper Feed Slot a and advance the paper until vacuuming paper starts After the paper reaches...

Page 16: ...en the paper as you advance it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Note You can adjust the strength of vacuum holding paper against the Platen...

Page 17: ...nment Line a This may prevent the paper from being advanced straight 9 Close the Top Cover After you load a roll the printer automatically shows a menu for selection of the paper type on the Display S...

Page 18: ...the paper source between the roll and the sheet by pressing the Feeder Selection button Each time you press this button the paper source switches between the roll indicated by the Roll Media lamp and...

Page 19: ...36 in the trailing edge may touch the floor and become dirty Before loading long paper remove the Roll Holder and spread a clean cloth or paper on the floor 3 Open the Top Cover and push the Release...

Page 20: ...f it is warped before loading it If the sides of the sheet are not perpendicular at the corners the sheet may not be advanced straight Note You can adjust the strength of vacuum holding paper against...

Page 21: ...er After the paper is advanced the printer automatically goes online and starts printing If no print job has been received from the computer beforehand the printer automatically shows a menu for selec...

Page 22: ...OK to start printing Note The appearance of the dialog box varies depending on the application software In most cases the dialog box includes basic printing options and enables you to choose the prin...

Page 23: ...s start menu 2 Right click the job to cancel and select Cancel Note The print job is displayed on the printer screen during the transmission of print data from the computer When the transmission is fi...

Page 24: ...llowing if no print jobs are shown in the printer window because they have already been sent to the printer 1 Double click the taskbar icon to access the imagePROGRAF Status Monitor 2 On the Printer S...

Page 25: ...ion software select Print from the File menu to display the dialog box for printing conditions Note This dialog box includes basic printing options and enables you to choose the printer specify the ra...

Page 26: ...rinter window 2 Click Stop Jobs to stop printing In this window you can cancel jobs sent to the printer Note The print job is displayed on the printer s screen during the transmission of print data fr...

Page 27: ...data to the printer even if the computer has started the process of the data 5 Exit imagePROGRAF Printmonitor In the printer window click Start Jobs Important Always follow these steps if you cancel p...

Page 28: ...pleTalk and then select the printer in the list below 4 In the application software select Print from the File menu to display the dialog box for printing conditions Note This dialog box includes basi...

Page 29: ...monitor 3 Choose Pause Printing in the File menu to stop print processing The job status changes from Sending to Send 4 Select the print job to cancel and click the Cancel Job button to remove the pri...

Page 30: ...jobs from the Control Panel follow these steps 1 If the Display Screen of the Control Panel still indicates that the job is in progress and the Data lamp continues flashing hold down the Stop button f...

Page 31: ...t shake the Ink Tank the ink may sediment which may affect printing quality Do not remove and shake an Ink Tank that has already been installed in the printer Ink may leak out Avoid dropping the Ink T...

Page 32: ...sary in this case Go to step 5 and remove the Ink Tank Do not remove an Ink Tank during initialization immediately after turning on the printer or during printing or printhead cleaning Note Ink Tank r...

Page 33: ...5 Open the Ink Tank Cover and check the Ink Lamp The Ink Lamp flashes quickly if there is no ink left 6 Press the tip of the Ink Tank Lock Lever of the color for replacement and lift the Ink Tank Lock...

Page 34: ...ess the OK button Note If there is still some ink left in the Ink Tank you removed store the ink tank with the ink holes a facing up Otherwise ink may leak and cause stains Put the Ink Tank in a plast...

Page 35: ...Ink Tank the ink may sediment which may affect printing quality 9 Open the pouch and remove the Ink Tank Note Never touch the ink holes or metal contacts This may cause stains damage the Ink Tank and...

Page 36: ...Ink Tank cannot be loaded in the holder if the color or orientation is wrong If the Ink Tank does not fit in the holder do not force it into the holder Make sure the color of the Ink Tank Lock Lever m...

Page 37: ...lacing Ink Tanks 12 Make sure the Ink Lamp is lit in red Note Ink Lamp flashes when there is little ink left 13 Close the Ink Tank Cover The printer returns to the mode before replacement of Ink Tank...

Page 38: ...d before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 3 Using a damp cloth that you have wrung out completely wipe aw...

Page 39: ...the printed surface or the underside of paper is dirty after printing After you have used up a roll After borderless printing After printing on small paper After printing on paper that generates a lot...

Page 40: ...er 2 If paper dust has accumulated in the Vacuum holes a on the Platen or in the Borderless Printing Ink Grooves b use the Cleaning Brush c provided with the printer to wipe it away Note If the Cleani...

Page 41: ...you have wrung out completely wipe inside the Top Cover to clean it Wipe away any ink residue on the Top Cover Roller a all over the Platen b the Paper Retainer c the Borderless Printing Ink Grooves...

Page 42: ...h may attract dust and affect the printing quality Never use flammable solvents such as alcohol benzene or thinner If these substances come into contact with electrical components inside the printer t...

Page 43: ...elect Nozzle Check and then press the button 5 Press or to select Yes and then press the OK button The printer goes online and prints a test pattern 6 Check the printing results If the horizontal line...

Page 44: ...r contains foreign substances This method of cleaning consumes the least amount of ink It takes about three minutes to complete Head Cleaning B Use Head Cleaning B if no ink comes out of the printhead...

Page 45: ...oad a roll 10 inches 254 mm or wider Note Use Standard Adj if you have switched to another type of paper or if you want the boundaries between colors to appear as attractive as possible Use Advanced A...

Page 46: ...hen press the button 4 Press or to select Auto Head Adj and then press the button 5 Press or to select Advanced Adj and then press the button 6 Press or to select Yes and then press the OK button A te...

Page 47: ...etching or shrinkage when adjusting the feed amount Adjusting the Measurement Scale for Better Accuracy User Manual Follow the steps below to adjust the feed amount automatically 1 Prepare one unused...

Page 48: ...g Change the printer driver settings to match the roll already loaded and try printing again Load sheets of the type and size you have specified in the printer driver Loading and Printing on Sheets Us...

Page 49: ...ficient paper for job The printer has received a print job longer than the amount of roll paper left Follow the steps below to replace the roll 1 2 Remove the roll Load a roll with enough paper left P...

Page 50: ...adjustment Insert the roll firmly until it touches the flange of the Roll Holder P 11 Hold down the Stop button for a second or more to cancel printing Make sure the correct printer driver for the pri...

Page 51: ...Close the Top Cover 6 Select the paper type Selecting the Paper Type Roll User Manual 3 Align the right edge of the roll paper parallel to the Paper Alignment Line 1 2 Follow the steps below to reloa...

Page 52: ...rinter driver to the size loaded in the printer and try printing again Replace the loaded paper with paper of a size that matches the size setting in the printer driver as follows 1 2 Hold down the St...

Page 53: ...the Stop button for a second or more to cancel printing Either change the type of paper specified in the printer driver settings or replace the loaded paper and change the paper type setting on the pr...

Page 54: ...er that is not compatible with automatic cutting Cut the roll manually Cutting Roll Paper After Printing User Manual The Cutter Unit stops in the middle of cutting Move the Carriage to the left remove...

Page 55: ...ter has received a HP GL 2 print job that cannot be printed on the paper that has been advanced Replace the paper with a type compatible with HP GL 2 For details on paper compatible with HP GL 2 refer...

Page 56: ...or The Ink Tank in the printer is incompatible Load an Ink Tank specified for use with the printer P 31 Remaining level of the ink cannot be correctly detected Ink level detection cannot work correctl...

Page 57: ...e Action However you may not be able to obtain the desired printing results Cannot print as specified Lift the release lever and replace roll with 10 in wide or larger roll The loaded paper is too sma...

Page 58: ...not over the Platen follow the steps below 1 2 Close the Top Cover and press the Online button Replace the Printhead Replacing the Printhead User Manual Carriage Cover is open The Carriage Cover is o...

Page 59: ...ce Cartridge capacity The Maintenance Cartridge cannot absorb enough ink for Printhead cleaning or other operation After confirming that the printer has stopped operating replace the Maintenance Cartr...

Page 60: ...en if Print Jobs are Sent Phenomenon Cause Corrective Action Wait until the system has been filled with ink This process may take about ten minutes When the printer was turned off previously some clea...

Page 61: ...ing edge of the roll paper was cut to straighten it This operation is normal A print job was received from an incompatible printer driver Use the correct imagePROGRAF printer driver for the printer an...

Page 62: ...inter s Ethernet port Make sure the printer is connected to the network with the correct Ethernet cable and then turn the printer on For instructions on connecting the cable refer to the Quick Start G...

Page 63: ...y Make sure the printer s NetWare settings are configured correctly In particular make sure a valid frame type is selected Configuring the Printer s NetWare Network Settings User Manual The computer y...

Page 64: ...side the Top Cover Printing may be faint if Print Quality in Advanced Settings in the printer driver is set to Standard or Draft In Advanced Settings in the printer driver choose Highest or High in Pr...

Page 65: ...n heavyweight paper or paper that curls or wrinkles easily after absorbing ink When printing on Heavyweight Coated Paper or other paper based media choose a VacuumStrngth setting of Strong or Stronges...

Page 66: ...ype Roll User Manual Selecting the Paper Type Sheet User Manual 1 2 Hold down the Stop button for a second or more to cancel printing Change the paper type in the printer driver and try printing again...

Page 67: ...gain Phenomenon Cause Corrective Action You are using a paper that does not dry easily Specify a time of about a minute in Roll DryingTime The surface of the paper is dirty The Paper Retainer is soile...

Page 68: ...No in Auto Cut in the printer driver before printing In this case the paper can be printed without borders on the left and right sides only Cut the printed document ejected from the printer then use s...

Page 69: ...orrective Action In the Advanced Settings of the printer driver specify Color in Color Mode and try printing again P 43 Adjusting the Printhead Alignment Manually User Manual Adjusting the Printhead O...

Page 70: ...adjust colors Colors have not been adjusted on the computer or monitor Refer to the computer and monitor documentation to adjust the colors Adjust the settings of the color management software referri...

Page 71: ...e outlet and breaker Specifications User Manual Other Problems The printer consumes a lot of ink Many full page color images are printed In print jobs such as photos images are filled with color This...

Page 72: ...lution to 300dpi Main Menu Settings User Manual Lines are printed too thick or thin from the HP GL 2 data The line width setting is incorrect On the printer Control Panel check the Line Width setting...

Page 73: ...er If roll paper jams follow the steps below to remove jams Caution Remove any jammed paper promptly 1 Turn the printer off P 8 2 Open the Top Cover 3 If the Carriage is out move the Carriage to separ...

Page 74: ...ter Unit will be lowered in preparation to cut the paper Be careful not to pinch your fingers between the Carriage and Platen if you have pushed the Carriage to the left edge or if a paper jam occurs...

Page 75: ...away the printed or wrinkled portion Caution When cutting paper be careful to avoid scratching the printer 6 If the Carriage is on the left move the Carriage to the right until it stops Important Alwa...

Page 76: ...o not force the roll paper into alignment with the Paper Alignment Line a This may prevent the paper from being advanced straight The amount of paper pulled from the roll corresponds to the margin of...

Page 77: ...ensure that the edge is cut neatly by following the steps below 1 Press the Online button to bring the printer offline 2 Hold down the button to advance the paper 3 Set Paper Cutting to Yes in the pr...

Page 78: ...eet If a sheet jams follow the steps below to remove it Caution Remove any jammed paper promptly 1 Turn the printer off P 8 2 Open the Top Cover 3 If the Carriage is out move the Carriage to separate...

Page 79: ...Clearing a Jammed Sheet Important Do not touch the Linear Scale a or Carriage Shaft b 4 Push the Release Lever back 79...

Page 80: ...the printer After removing the paper make sure there are no other scraps of paper in the printer 7 If the Carriage is on the left move the Carriage to the right until it stops Important Always move th...

Page 81: ...c OS X click the iPF Support icon in the Dock and select Paper Reference Guide in the imagePROGRAF Support Information window In Mac OS 9 double click the iPF710 Paper Reference Guide icon on the desk...

Page 82: ...Printhead This is a replacement Printhead for the printer Printhead PF 03 Maintenance Cartridge A replacement Maintenance Cartridge Maintenance Cartridge includes a Shaft Cleaner Maintenance Cartridg...

Page 83: ...ng the sheet 18 m Mac OS 9 28 Mac OS X 25 Maintenance Cartridge 82 Media Configuration Tool 81 n Network 62 o Other problems 71 p Paper Alignment Line 20 Paper Feed Slot 15 Paper Reference Guide 6 81...

Page 84: ...ticular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to cor...

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Page 92: ...Inc One Canon Plaza Lake Success NY 11042 U S A Canon Europa N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands Canon China Co Ltd 15F Jinbao Building No 89 Jinbao Street Dongcheng District B...