Canon iPF750 series, Service Manual

Page 1: ...Jul 25 2012 Service Manual iPF760 750 series ...

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Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

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Page 7: ...ames and Functions of Components 1 19 1 5 1 Front 1 19 1 5 2 Side 1 20 1 5 3 Top Cover Inside 1 21 1 5 4 Roll Unit Cover Inside 1 22 1 5 5 Carriage 1 22 1 5 6 Ink Tank Cover Inside 1 23 1 5 7 Stand ST 33 1 24 1 5 8 Stand ST 34 1 25 1 6 Basic Operation 1 26 1 6 1 Operation Panel 1 26 1 6 2 Display 1 27 1 6 3 Menu 1 28 1 6 4 Menu 1 46 1 7 Safety and Precautions 1 64 1 7 1 Safety Precautions 1 64 1 7...

Page 8: ...6 2 3 2 Ink Passage 2 17 2 3 2 1 Ink Passage 2 17 2 3 2 2 Ink Tank Unit 2 18 2 3 2 3 Carriage Unit 2 20 2 3 2 4 Printhead 2 24 2 3 2 5 Purge Unit 2 25 2 3 2 6 Maintenance Cartridge 2 30 2 3 2 7 Air Flow 2 31 2 3 3 Paper Path 2 33 2 3 3 1 Outline 2 33 2 3 3 2 Paper Path 2 34 2 3 3 3 Cutter Unit 2 36 2 4 Printer Electrical System 2 37 2 4 1 Outline 2 37 2 4 1 1 Overview 2 37 2 4 1 2 Overview 2 39 2 ...

Page 9: ... 39 4 3 13 Multi Sensor 4 44 4 3 14 Linear Encoder 4 45 4 3 15 Head Management Sensor 4 50 4 3 16 PCBs 4 51 4 3 17 Opening the Cap Moving the Wiper Unit 4 52 4 3 18 Opening Closing the Ink Supply Valve Subtank Air Passage Valve 4 54 4 3 19 Draining the ink 4 55 4 4 Applying the Grease 4 56 4 4 1 Applying the Grease 4 56 4 5 Adjustment and Setup Items 4 60 4 5 1 Adjustment Item List 4 60 4 5 2 Proc...

Page 10: ...1 7 1 1 Service Mode Operation 7 1 7 1 2 Map of the Service Mode 7 2 7 1 3 Details of Service Mode 7 9 7 1 4 e Maintenance imageWARE Remote 7 24 7 1 5 Viewing PRINT INF 7 34 7 2 Special Mode 7 49 7 2 1 Special Modes for Servicing 7 49 Chapter 8 ERROR CODE 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Table 8 2 8 2 1 Warnings 8 2 8 3 Error Table 8 5 8 3 1 Errors 8 5 8 4 Sevice Call Table 8 16 8 4 1...

Page 11: ...Chapter 1 PRODUCT DESCRIPTION ...

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Page 13: ... 1 Front 1 19 1 5 2 Side 1 20 1 5 3 Top Cover Inside 1 21 1 5 4 Roll Unit Cover Inside 1 22 1 5 5 Carriage 1 22 1 5 6 Ink Tank Cover Inside 1 23 1 5 7 Stand ST 33 1 24 1 5 8 Stand ST 34 1 25 1 6 Basic Operation 1 26 1 6 1 Operation Panel 1 26 1 6 2 Display 1 27 1 6 3 Menu 1 28 1 6 4 Menu 1 46 1 7 Safety and Precautions 1 64 1 7 1 Safety Precautions 1 64 1 7 1 1 Moving Parts 1 64 1 7 1 2 Adhesion o...

Page 14: ...Contents 1 7 3 5 Self diagnostic Feature 1 71 1 7 3 6 Disposing of the Lithium Battery 1 72 ...

Page 15: ...nd pigment based colors printer that can be used to print CAD and office documents as well as handy POP and posters F 1 1 1 Roll media cover 9 Maintenance cartridge 2 Media loading slot 10 Cutter unit 3 Roll media temporary table 11 Cutter rail 4 Release lever 12 Paper eject slot 5 Operation panel 13 Output guide 6 Ink tank cover 14 Upper cover 7 Media alignment line 15 Width guide 8 Maintenance c...

Page 16: ... chip Standard support for 10Base T 100Base TX 1000Base T and USB 2 0 Hi Speed Borderless printing on and auto cutting of roll media Functional enhancements new to this model include All operations such as loading the roll media and cassette paper can be carried out at the front top of the printer enhancing operability The printer can be installed with its back in touch with the wall requiring no ...

Page 17: ...k tank during printing The pressure of suction from the borderless printing ink catch groove changes automatically with the media size preventing shift of media edges and staining of the backside of the media A printhead having nozzles I shaped nozzle with a new shape reduces ink mist ensuring superfine printing Compatibility with e maintenance imageWARE Remote allows centralized management of cus...

Page 18: ...ches It is furnished with attachments for 2 and 3 inch diameter paper tubes The roll holder clamps the paper tube of a roll not exceeding 150 mm in outside diameter from the inside F 1 5 2 inch paper tube attachment F 1 6 3 inch paper tube attachment R F 1 7 3 inch paper tube attachment L F 1 8 ...

Page 19: ... ways of the regular position or extended position F 1 9 MEMO When delivering the printing to the output stacker Use the position A When not using the output stacker or moving the printer Use the position B When moving the printer raise the auxiliary rod to the position of extended position The output stacker may touch the floor and be soiled or damaged F 1 10 Regular position F 1 11 1 2 A B ...

Page 20: ...regular position to extended position 1 Raise the auxiliary rod 1 to the position A of the illustration to change to the extended position F 1 13 2 Pull out the switching stopper 1 when using roll paper that is A1 size or has a width of 24 inches F 1 14 A 1 1 ...

Page 21: ...three ways of the regular position or two extended positions F 1 15 MEMO When delivering the printing to the output stacker Use the position A When not using the output stacker or moving the printer Use the position B When moving the printer raise the auxiliary rod to the position of extended position The output stacker may touch the floor and be soiled or damaged F 1 16 Regular position F 1 17 1 ...

Page 22: ...n to extended position A 1 Raise the auxiliary rod 1 to the position A of the illustration to change to the extended position A F 1 19 2 Pull out the switching stopper 1 when using roll paper that is A1 size or has a width of 24 inches F 1 20 Extended position B F 1 21 A 1 1 ...

Page 23: ...wing illustration F 1 22 2 Open the output stacker ejection guides 1 toward the front F 1 23 Changing from the extended position B to regular position 1 Close the output stacker ejection guides 1 and pull the output stacker release lever 2 forward to release the lock and then grasp the output stacker handle 3 to return the guide F 1 24 1 1 1 2 3 ...

Page 24: ...it can resume the print operation as soon as the errors are cleared without needing its retransmission from the host computer Higher print work efficiency Print jobs can be printed selectively or in a specified number of copies without using a host computer Multiple print jobs can be printed batched Unattended print operations in the nighttime are also possible 1 2 12 Consumables 0023 1261 iPF765 ...

Page 25: ...195g Semiglossy Proofing Paper 195g Semiglossy Proofing Paper 255g Cut Paper Plain Paper Plain Paper High Quality Plain Paper High Grade Coated Paper Premiun Matte Paper Premium Glossy Paper 280 Premium Semi Glossy Paper 280 High Resolution Paper Matte Photo Paper Glossy Photo Paper GP 501 Photo Paper Plus Glossy 2 Photo Paper Pro Platium Photo Paper Plus Semi Gloss Universal Bond Paper Premium RC...

Page 26: ...maining roll media detection Yes Feed roller rotation detection Yes Roll holder rotation detection Yes Cutter positin detection Yes Operating noise Operating Approx 50dB A or less Standby Approx 35dB A or less Operating environment Temperature 15 to 30 degrees centigrade Humidity 10 to 80 RH without dew condensation Print quality guaranteed environment Temperature 15 to 30 degrees centigrade Humid...

Page 27: ... applications Printable area Roll media Internal area excluding a 3 mm top bottom and left and right margins Borderless printing 0 mm from the leading edge trailing edge and left and right edges The printable area may vary with each type of paper media used Width of media allowing borderless printing 36 914 4mm A0 841 0mm B1 728 0mm 24 609 6mm A1 594 0mm B2 515 0mm 17 431 8mm A2 420 0mm 14 355 6mm...

Page 28: ...eter of paper tube 2 or 3 inches Cut sheet 1 sheet Delivery method Forward delivery face up Sheet delivery capability Stacking to the output stacker of the stand 1 sheet when using in the regular position approximate 20 sheets when using in the extended position However it has the following restrictions when using in the extended position extended position A paper length A0 36 X48 or A1 24 X36 siz...

Page 29: ...sh Message language English German French Italian Spanish Chinese Korean Russianand and Japanese Printhead Ink Tank type Printhead and separate ink tanks Printhead PF 04 Structure Integrated six color assembly Number of nozzles 5 120 for MBK 2 560 for other each color Ink tank PFI 102 MBK BK C Y PFI 104 M Capacity 130 ml per color Ink tanks supplied with the printer contain 90 ml pf each color Det...

Page 30: ... Photo Paper Commercial Proofing Paper Standard Paper1569B 80g Standard Paper1570B 90g Matt Coated Paper 9171 Matt Coated Paper 7215 Matt Coated Paper 140g Opaque Paper White Hi Res Graphic Paper Hi Res Barrier Paper Photo Realistic Paper 210g Photo paper Pearl 260g Glossy Proofing Paper 195g Semiglossy Proofing Paper 195g Semiglossy Proofing Paper 255g Cut Paper Plain Paper Plain Paper High Quali...

Page 31: ...tection dot count and electrode Yes Maintenance cartridge presence absence detection Yes Used ink tank full detection Yes Ink supply Valve open closed detection Yes Air passage Valve open closed detection Yes Detection functions Carriage system Printhead presence absence detection Yes Carriage position detection Yes Carriage home position detection Yes Printhead temperature detection Yes Printhead...

Page 32: ... 3 2 Data transfer system IEEE802 0 10Base T IEEE802 3u 100Base TX Auto Negotiation IEEE802 3ab 1000Base T Auto Negotiation IEEE802 3x Full Duplex 3 Interface cable Category 5 UTP or FTP cable 100 m or shorter Compliant with ANSI EIA TIA 568A or ANSI EIA TIA 568B 4 Interface connector Printer side Compliant with IEEE802 3 ANSI X3 263 ISO IEC60603 7 5 Protocol IPX SPX Netware4 2 J 5 1 J 6 0 J SNMP ...

Page 33: ...e line is used to align media 8 Maintenance cartridge cover Open this cover to replace the maintenance cartridge 9 Maintenance cartridge This cartridge absorbs the ink used for maintenance Replace it when it becomes full of ink 10 Cutter unit This cutter with a round blade is used to cut roll media automatically 11 Cutter rail The cutter unit moves on this rail to cut media 12 Paper eject slot All...

Page 34: ... lamp lights when the Ethernet cable is connected properly and the printer is ready to communicate accordingly 3 USB port Connect the USB cable to this port This port is compatible with the high speed USB 4 Carrying handles Three carrying handles provided at the left right and back allows three persons to carry the printer 5 Power receptacle Plug the power cord into this receptacle 4 1 5 4 4 2 3 ...

Page 35: ... on this component to perform printing Suction holes are provided on the platen surface to prevent media from floating 5 Borderless printing ink catch groove Ink flowed out of the paper edges enter in this groove during borderless printing 6 Linear scale This is an important component used to detect the carriage position Never touch it when cleaning the parts or removing jammed media inside the up...

Page 36: ...guide 4 Roll holder slot Fit the roll holder in this slot 1 5 5 Carriage 0023 1267 iPF765 iPF760 iPF750 iPF755 F 1 32 1 Slant adjusting lever This lever is used to fine adjust slant of rules lines 2 Printhead The printhead has nozzles It is an important component used to perform printing 3 Printhead fixer lever This lever is used to lock the printhead fixer cover 4 Printhead fixer cover This cover...

Page 37: ...olor label Load each ink tank according to the label color and name 3 Ink tank lamp red When the ink tank is opened the ink tank lamp illuminates as follows Stays lit The ink tank is loaded properly Not lit No ink tank is loaded or the remaining ink detection function is disabled Blinking slow Only a small amount of ink remains in the ink tank Blinking fast No ink remains in the ink tank 4 Ink tan...

Page 38: ... stacker 3 Lockable caster This caster can be locked When relocating the printer be sure to unlock all four casters Moving the printer with the casters locked can damage the floor 4 Switching stopper Pull out this stopper when using the output stacker at the extended position 5 Paper guide This guide is used to lead the ejected printout to the output stacker 1 2 3 4 5 ON OFF ...

Page 39: ...t depending on the paper size when using the output stacker in the extended position A 5 Paper guide This guide is used to lead the ejected printout to the output stacker 6 Output stacker handle This handle is grasped and supports the sliding output stacker when putting the output stacker into extended position B and returning it to the regular position 7 Output stacker release lever Pull this lev...

Page 40: ...d digit button Pressing this button in a menu displays the upper item or setting value button Pressing this button on the tab selection screen moves the tab When a menu requiring you to enter a value is selected pressing this button allows you to move to the right hand digit button Pressing this button in a menu displays the lower item or setting value 8 OK button Pressing this button on the tab s...

Page 41: ...s shown in reverse video pressing the OK button displays the Ink menu A Top field of display Shows the ink icon in reverse video B Middle field of display Shows the printer status and a menu name C Bottom field of display Shows the remaining ink levels of the ink tanks loaded in the printer 3 Job tab This tab shows the printer status and menu related to the print job When this tab is shown in reve...

Page 42: ...ey or key to select a menu and press the OK key The menu is selected and menu items are displayed Select a menu with on the left side and press the OK key to navigate to lower level menus b Setting menu items Press the key or key to select an item to set and press the OK key The item is checked on the left side check box to confirm that it is set After 2 seconds the menu that is one level above is...

Page 43: ...played here Chg Paper Size Sheet Size The size of paper is displayed here CustomPapeSize Set the length and width Roll Length Set the length Roll Width Set the width ManageRemainRoll Off On Paper Details The paper type is displayed here Head Height Automatic Highest High Standard Low Lowest Super Low Skew Check Lv High Accuracy Standard Loose Off Cutting Mode Automatic Eject Manual Cut Speed Fast ...

Page 44: ...e Scan Wait Time Dry time Off 1 sec 3 sec 5 sec 7 sec 9 sec Area 16 Entire area Leading edge Roll DryingTime Off 30 sec 1 min 3 min 5 min 10 min 30 min 60 min NearEnd RollMrgn 3mm 20mm NearEnd Sht Mrgn 3mm 20mm Bordless Margin Automatic Fixed Width Detection Off On Return Defaults Print Paper Detail Keep Paper Type Off On ...

Page 45: ...er a password if one has been set Job List Print Delete Print Job List Job Log Choose from information about the latest three print jobs Document Name User Name Page Count Job Status OK CANCELED Print Start Time yyyy mm dd hh mm ss Print End Time yyyy mm dd hh mm ss Print Time xxxsec Print Size xxxxxxxxsq mm Media Type Interface USB Network HDD 14 Ink Consumed Indicates the ink color xxx xxx ml Pr...

Page 46: ...int Length Adj Quality 5 Auto GenuinePpr Auto OtherPaper Manual Adjust Length 6 AdjustmentPrint A High B Standard Draft Change Settings A High B Standard Draft Maintenance Head Cleaning Head Cleaning A Head Cleaning B Nozzle Check Replace P head Repl maint cart Head Info ProductName s n Days elapsed Count Mdot GL2 Replot 15 GL2 Buffer Clear 15 GL2 Settings Quality Manager Color Mode Monochrome Col...

Page 47: ...A Palette B Factory Define Palette Palette A Choose a pen number Width Indicates the Width value Color 0 255 Line Attributes No Setting Circle Setting Palette B Choose a pen number Indicates Width Color and Line Attributes Specify the values of Width Color and Line Attributes Factory Choose a pen number Indicates Width Color and Line Attributes Reset Palette All Palette Palette A Palette B Smoothi...

Page 48: ...t Mask xxx xxx xxx xxx Default G W xxx xxx xxx xxx DNS Setting 13 DNS Dync update Off On Pri DNS SrvAddr Sec DNS SrvAddr DNS Host Name DNS Domain Name IPv6 IPv6 Support On Off IPv6 StlessAddrs 17 On Off DHCPv6 17 On Off DNS Setting 13 17 DNS Dync update Statefull Addr Off On Stateless Addr Off On Pri DNS SrvAddr Sec DNS SrvAddr DNS Host Name DNS Domain Name NetWare 12 NetWare On Off Frame Type 9 A...

Page 49: ...se Use MAC Address xxxxxxxxxxxx Interface Print 12 Return Defaults 12 System Setup Sleep Timer 5 min 10 min 15 min 20 min 30 min 40 min 50 min 60 min 240 min Shut Down Timer Off 5 min 10 min 30 min 1 hour 4 hours 8 hours 12 hours Buzzer Off On Contrast Adj 4 3 2 1 0 1 2 3 4 Date Time 12 Date yyyy mm dd 11 Time hh mm Date Format yyyy mm dd dd mm yyyy mm dd yyyy Language English Japanese Francais It...

Page 50: ...ra 11NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST 4 Santiago 3 Buenos Aires 2 1 Cape Verde Length Unit meter feet inch Detect Mismatch Pause Warning None Hold Job 14 Paper Size Basis Roll Selection 1 ISO A3 297mm 300mm Roll Roll Selection 2 10inch 254mm JIS B4 257mm Keep Paper Size Off On TrimEdge Reload Automa...

Page 51: ...r users 13 Viewing and configuration is possible for administrators only 14 Displayed only on models equipped with HDD 15 Displayed only on models not equipped with HDD 16 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 17 Not displayed if IPv6 Support is Off First Level Second Level Third Level Fourth Level Fifth Level System Setup...

Page 52: ...uring printing The structure of the main menu during printing is as follows First Level Second Level Third Level Fourth Level Fifth Level Adj Fine Feed Printer Info Paper Info Ink Info Head Info System Info Error Log Other Counter ...

Page 53: ... use adhesive paper VacuumStrngth Specify the level of suction that holds paper against the Platen Scan Wait Time Specify the time to wait for the ink to dry between each scan in bidirectional printing in consideration of how quickly the ink dries Note that printing will take longer if you specify a wait time Roll DryingTime Specify the time to wait for the ink to dry for each sheet NearEnd RollMr...

Page 54: ... Displays the name of the document in the most recently printed job User Name Displays the name of the user who has transmitted the job Page Count Displays the number of sheets of the job Job Status Displays the result of processing of the job Print Start Time Displays the time at which the job started printing Print End Time Displays the time at which the job finished printing Print Time Displays...

Page 55: ...ed amount is automatically adjusted from the printed result Auto OtherPa per Set when using paper not described in the paper reference guide A pattern to adjust the paper feed amount is printed and the feed amount is automatically adjusted from the printed result This takes longer than Auto GenuinePpr to print and consumes more ink Manual Select for paper that cannot be adjusted by Auto GenuinePpr...

Page 56: ...oll width instead of printing them one by one Nesting WaitTime Set the time to elapse before printing Cut Lines Select On to print perforated lines between pages Line Pen Manager Enable merge When lines overlap set whether to merge or overwrite the colors of the overlapping lines Select Off to overwrite with the line printed later Select On to merge all overlapping colors Pen Setup Select Palette ...

Page 57: ... address DHCPv6 Set whether to use DHCPv6 setting DNS Settings DNS Dync update Statefull Addr Stateless Addr Specify whether DNS server registration is updated automatically Pri DNS SrvAddr Sec DNS SrvAddr Specify the DNS server address DNS Host Name Specify the DNS host name DNS Domain Name Specify the DNS domain name NetWare NetWare Specify the NetWare protocol To apply your changes choose Regis...

Page 58: ...ted select which roll width to use if the roll width is between 10inch 254mm and JIS B4 257mm Keep Paper Size Select On to give priority to paper size If the margin set with the printer driver is less than the margin set with the printer menu the margin set with the printer menu has priority and text and images extending beyond the margins are truncated Select Off to give priority to margin settin...

Page 59: ...Menu Job Log Additionally the log is not printed if you choose Job Menu Print Job Log Note that because job logs are not collected the Status Monitor accounting functions will not work correctly Prep MovePrinter Select when moving the printer Follow the instruction on the screen and perform the necessary process This is not displayed when displaying a warning message about the amount remaining mai...

Page 60: ...ey or key to select a menu and press the OK key The menu is selected and menu items are displayed Select a menu with on the left side and press the OK key to navigate to lower level menus b Setting menu items Press the key or key to select an item to set and press the OK key The item is checked on the left side check box to confirm that it is set After 2 seconds the menu that is one level above is...

Page 61: ...Eject Paper Chg Paper Type Roll Paper Cut Sheet Chg Paper Size Sheet Size The paper type is displayed here Roll Length Roll Width ManageRemainRoll Off On Paper Details The paper type is displayed here Head Height Automatic Highest High Standard Low Lowest Super Low Skew Check Lv High Accuracy Standard Loose Off Cutting Mode Automatic Eject Manual Cut Speed Fast Standard Slow Trim Edge First Automa...

Page 62: ...e Scan Wait Time Dry time Off 1 sec 3 sec 5 sec 7 sec 9 sec Area 16 Entire area Leading edge Roll DryingTime Off 30 sec 1 min 3 min 5 min 10 min 30 min 60 min NearEnd RollMrgn 3mm 20mm NearEnd Sht Mrgn 3mm 20mm Bordless Margin Automatic Fixed Width Detection Off On Return Defaults Print Paper Detail Keep Paper Type Off On ...

Page 63: ...er a password if one has been set Job List Print Delete Print Job List Job Log Choose from information about the latest three print jobs Document Name User Name Page Count Job Status OK CANCELED Print Start Time yyyy mm dd hh mm ss Print End Time yyyy mm dd hh mm ss Print Time xxxsec Print Size xxxxxxxxsq mm Media Type Interface USB Network HDD 14 Ink Consumed Indicates the ink color xxx xxx ml Pr...

Page 64: ...int Length Adj Quality 5 Auto GenuinePpr Auto OtherPaper Manual Adjust Length 6 AdjustmentPrint A High B Standard Draft Change Settings A High B Standard Draft Maintenance Head Cleaning Head Cleaning A Head Cleaning B Nozzle Check Replace P head Repl maint cart Head Info ProductName s n Days elapsed Count Mdot GL2 Replot 15 GL2 Buffer Clear 15 GL2 Settings Quality Manager Color Mode Monochrome Col...

Page 65: ...A Palette B Factory Define Palette Palette A Choose a pen number Width Indicates the Width value Color 0 255 Line Attributes No Setting Circle Setting Palette B Choose a pen number Indicates Width Color and Line Attributes Specify the values of Width Color and Line Attributes Factory Choose a pen number Indicates Width Color and Line Attributes Reset Palette All Palette Palette A Palette B Smoothi...

Page 66: ...t Mask xxx xxx xxx xxx Default G W xxx xxx xxx xxx DNS Setting 13 DNS Dync update Off On Pri DNS SrvAddr Sec DNS SrvAddr DNS Host Name DNS Domain Name IPv6 IPv6 Support On Off IPv6 StlessAddrs 17 On Off DHCPv6 17 On Off DNS Setting 13 17 DNS Dync update Statefull Addr Off On Stateless Addr Off On Pri DNS SrvAddr Sec DNS SrvAddr DNS Host Name DNS Domain Name NetWare 12 NetWare On Off Frame Type 9 A...

Page 67: ...se TX 1000Base T Spanning Tree Not Use Use MAC Address xxxxxxxxxxxx Interface Print 12 Return Defaults 12 System Setup Sleep Timer 5 min 10 min 15 min 20 min 30 min 40 min 50 min 60 min 240 min Buzzer Off On Contrast Adj 4 3 2 1 0 1 2 3 4 Date Time 12 Date yyyy mm dd 11 Time hh mm Date Format yyyy mm dd dd mm yyyy mm dd yyyy Language English Japanese Francais Italiano Deutsch Espanol Russian Chine...

Page 68: ...ra 11NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST 4 Santiago 3 Buenos Aires 2 1 Cape Verde Length Unit meter feet inch Detect Mismatch Pause Warning None Hold Job 14 Paper Size Basis Roll Selection 1 ISO A3 297mm 300mm Roll Roll Selection 2 10inch 254mm JIS B4 257mm Keep Paper Size Off On TrimEdge Reload Automa...

Page 69: ... for administrators and only viewing for other users 13 Viewing and configuration is possible for administrators only 14 Displayed only on models equipped with HDD 15 Displayed only on models not equipped with HDD 16 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 17 Not displayed if IPv6 Support is Off First Level Second Level Thir...

Page 70: ...uring printing The structure of the main menu during printing is as follows First Level Second Level Third Level Fourth Level Fifth Level Adj Fine Feed Printer Info Paper Info Ink Info Head Info System Info Error Log Other Counter ...

Page 71: ... use adhesive paper VacuumStrngth Specify the level of suction that holds paper against the Platen Scan Wait Time Specify the time to wait for the ink to dry between each scan in bidirectional printing in consideration of how quickly the ink dries Note that printing will take longer if you specify a wait time Roll DryingTime Specify the time to wait for the ink to dry for each sheet NearEnd RollMr...

Page 72: ... Displays the name of the document in the most recently printed job User Name Displays the name of the user who has transmitted the job Page Count Displays the number of sheets of the job Job Status Displays the result of processing of the job Print Start Time Displays the time at which the job started printing Print End Time Displays the time at which the job finished printing Print Time Displays...

Page 73: ...ed amount is automatically adjusted from the printed result Auto OtherPa per Set when using paper not described in the paper reference guide A pattern to adjust the paper feed amount is printed and the feed amount is automatically adjusted from the printed result This takes longer than Auto GenuinePpr to print and consumes more ink Manual Select for paper that cannot be adjusted by Auto GenuinePpr...

Page 74: ...oll width instead of printing them one by one Nesting WaitTime Set the time to elapse before printing Cut Lines Select On to print perforated lines between pages Line Pen Manager Enable merge When lines overlap set whether to merge or overwrite the colors of the overlapping lines Select Off to overwrite with the line printed later Select On to merge all overlapping colors Pen Setup Select Palette ...

Page 75: ... address DHCPv6 Set whether to use DHCPv6 setting DNS Settings DNS Dync update Statefull Addr Stateless Addr Specify whether DNS server registration is updated automatically Pri DNS SrvAddr Sec DNS SrvAddr Specify the DNS server address DNS Host Name Specify the DNS host name DNS Domain Name Specify the DNS domain name NetWare NetWare Specify the NetWare protocol To apply your changes choose Regis...

Page 76: ... size of roll paper is detected select which roll width to use if the roll width is between 10inch 254mm and JIS B4 257mm Keep Paper Size Select On to give priority to paper size If the margin set with the printer driver is less than the margin set with the printer menu the margin set with the printer menu has priority and text and images extending beyond the margins are truncated Select Off to gi...

Page 77: ...Menu Job Log Additionally the log is not printed if you choose Job Menu Print Job Log Note that because job logs are not collected the Status Monitor accounting functions will not work correctly Prep MovePrinter Select when moving the printer Follow the instruction on the screen and perform the necessary process This is not displayed when displaying a warning message about the amount remaining mai...

Page 78: ...er driven by the feed motor the pinch roller and the purge unit driven by the purge motor To prevent accidents the upper cover of the printer is locked during printing If the top cover is opened in the online offline mode the carriage motor feed motor and other driving power supplies are turned off F 1 39 Carriage Motor Feed Motor Pinch Roller Flexible Cable Feed Roller Cutter Unit Cutter Carriage...

Page 79: ...o your eyes flush them with water well and see a doctor In case of accidental ingestion of a large quantity of ink see a doctor immediately It is also effective to use gloves to prevent ink from adhering when working Since this ink contains pigment stains will not come out of clothing 2 Ink Mist Since the printhead prints by squirting ink onto the media a minute amount of ink mist is generated in ...

Page 80: ... the main controller power supply HDD and interface connector The carriage PCB is incorporated in the carriage unit and the operation panel is on the upper right top cover When serving the printer with the cover removed be extremely careful to avoid electric shock and shorting electrical devices F 1 42 Carriage PCB Operation Panel Power Supply PCB AC Inlet Hard Disk Drive Main Controller PCB Inter...

Page 81: ...rinter are the main controller power supply and interface connector The carriage PCB is incorporated in the carriage unit and the operation panel is on the upper right top cover When serving the printer with the cover removed be extremely careful to avoid electric shock and shorting electrical devices F 1 43 Carriage PCB Operation Panel Power Supply PCB AC Inlet Main Controller PCB Interface Conne...

Page 82: ...s ended or during standby due to an error in order to protect the printhead and avoid ink leakage If the power cord is accidentally unplugged turn off the Power button reconnect the power cord and then turn on the Power button Confirm that the printer starts up properly and enters to the Online or Offline status and then power off the printer using the Power button Improper capping operation may c...

Page 83: ...u press down the ink tank cover the needle enters the ink port allowing ink to flow between the printer and ink tank Do not raise or lower the ink tank cover except when replacing the ink tank F 1 45 1 7 2 3 Handling the Printer 0023 1467 iPF765 iPF760 iPF750 iPF755 1 Precautions against Static Electricity Certain clothing may generate static electricity causing an electrical charge to build up on...

Page 84: ... until the error is cancelled Be careful that the waste ink does not splash when you remove the used maintenance cartridge from the printer MEMO This printer has an EEPROM in the maintenance cartridge and the maintenance cartridge status is controlled by the main controller PCB which reads and writes the contents of that EEPROM Therefore initializing the counter information will not be needed when...

Page 85: ...lies After supplies have been replaced execute INITIALIZE PARTS COUNTER PARTS xx in service mode to initialize clear the parts counter information For the consumable parts see MAINTENANCE Periodic Replacement Parts You cannot check the counter information once it is initialized cleared Be careful not to initialize the counter information before checking it You cannot modify the counter information...

Page 86: ...er is equipped with a lithium battery to back up various data Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions For CA USA Only Included battery contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate for detail ...

Page 87: ...Chapter 2 TECHNICAL REFERENCE ...

Page 88: ......

Page 89: ... Unit 2 18 2 3 2 3 Carriage Unit 2 20 2 3 2 3 1 Functions of Carriage Unit 2 20 2 3 2 3 2 Structure of Carriage Unit 2 21 2 3 2 4 Printhead 2 24 2 3 2 4 1 Structure of Printhead 2 24 2 3 2 5 Purge Unit 2 25 2 3 2 5 1 Functions of Purge Unit 2 25 2 3 2 5 2 Structure of Purge Unit 2 28 2 3 2 6 Maintenance Cartridge 2 30 2 3 2 6 1 Maintenance Cartridge 2 30 2 3 2 7 Air Flow 2 31 2 3 2 7 1 Air Flow 2 ...

Page 90: ...ance cartridge relay PCB components 2 44 2 4 5 Power Supply 2 45 2 4 5 1 Power supply block diagram 2 45 2 5 Detection Functions with Sensors 2 46 2 5 1 Covers 2 46 2 5 2 Ink passage system 2 47 2 5 3 Carriage system 2 50 2 5 4 Paper path system 2 52 2 5 5 Others 2 54 ...

Page 91: ...01 IC4103 IC4200 IC4300 IC4401 Motor Driver IC1201 LAN Controller HDD Expansion PCB HDD IC201 HDD Controller J101 J104 J105 IC301 IC302 SDRAM IC703 FLASH ROM J3001 J4501 Solenoid Feed Roller HP Sensor Feed Roller Encoder Sensor Lift Cam Sensor Paper Detection Sensor Pump Cam Sensor Pump Encoder Sensor Ink Detection Sensor L R Temperature Humidity Detection Sensor Head Management Sensor Cutter HP S...

Page 92: ...750 IC3001 IC4101 IC4103 IC4200 IC4300 IC4401 Motor Driver IC1201 LAN Controller IC301 IC302 SDRAM IC703 FLASH ROM J3001 J4501 Solenoid Feed Roller HP Sensor Feed Roller Encoder Sensor Lift Cam Sensor Paper Detection Sensor Pump Cam Sensor Pump Encoder Sensor Ink Detection Sensor L R Temperature Humidity Detection Sensor Head Management Sensor Cutter HP Sensor Cutter Left Position Sensor Ink Suppl...

Page 93: ...EEPROM mounted on the printheads and the printer temperature from the latch IC on the carriage board and transmit them to the ASIC IC1 The ASIC IC1 also receives mask pattern data from the firmware installed in flash ROM f The ASIC IC1 converts the image data synthesized with the mask pattern to data associated with the printhead information and the printer temperature trans mitting the data to th...

Page 94: ...cted split in 40 20 or 10 nozzle blocks according to the Block Enable information in the even numbered nozzle data and odd num bered nozzle data Each selected block of nozzles is impressed with a Heat Enable signal generated with variable pulse widths according to the head rank head temperature and printer temperature for optimized ink discharges The nozzles are driven by heater boards in the nozz...

Page 95: ...ng signal internal signal which is generated by dividing the ENCODER_A signal detected at the 150 dpi timing into 16 equal sections Printing in the forward direction is triggered at the leading edge of the detection signal ENCODER_A Printing in the backward direction is carried out the same way as printing in the forward direction but at the trailing edge of the detection signal ENCODER_A when the...

Page 96: ...nk check Media feed system initialization Recovery system initialization Carriage position initialization Remaining ink level detection Waste ink level detection Power on automatic recovery operation Capping Waiting for print operation Initialization of software Initialization of various devices Engine status check Engine startup status check Previous power off status check etc Printhead installat...

Page 97: ... ongoing operation and shuts down immediately Since printhead capping may or may not have been carried out properly reconnect the power cord to the wall out and turn on the power switch Making sure that the printer has entered online mode turn off the power switch 1 Power off sequence F 2 7 Power button OFF If media remains it is ejected even when printing is in progress Media ejection Power off a...

Page 98: ...ven in the same mode the printer operates in a different way depending on the media setting made using the printer driver a Draft mode In the draft mode image data is thinned out and a single band equivalent to the width of a nozzle array is printed using two paths To use this mode select Draft under Print Quality in the printer driver b Standard mode In the standard mode a single band equivalent ...

Page 99: ...Chapter 2 2 9 ...

Page 100: ...Bi directional 1200x1200 MBK 1 Bi directional 1200x1200 MBK Standard 1 Bi directional 1200x1200 MBK High 2 Bi directional 1200x1200 MBK 2 Bi directional 1200x1200 MBK Image Draft 1 Bi directional 1200x1200 MBK Standard 2 Bi directional 1200x1200 MBK High 4 Bi directional 1200x1200 MBK Economy Bond Paper Office Document Standard 1 2 Bi directional 1200x1200 MBK Line Document Text Draft 1 Bi directi...

Page 101: ...ight Coated paper J80270 90g Line Document Text Draft 1 Bi directional 1200x1200 BK 1 Bi directional 1200x1200 BK Standard 2 Bi directional 1200x1200 BK High 4 Bi directional 1200x1200 BK 4 Bi directional 1200x1200 BK Image Standard 4 Bi directional 1200x1200 BK High 8 Bi directional 2400x1200 BK Highest 12 Bi directional 2400x1200 BK Matte Coated Paper 170gsm Line Document Text Draft 1 Bi directi...

Page 102: ...0 g m glossy Image Standard 6 Bi directional 1200x1200 BK High 8 Bi directional 2400x1200 BK Highest 16 Bi directional 2400x1200 BK H71290 270 g m satin Image Standard 6 Bi directional 1200x1200 BK High 8 Bi directional 2400x1200 BK Highest 16 Bi directional 2400x1200 BK Premium RC Photo Luster 10 mil Image Standard 6 Bi directional 1200x1200 BK High 8 Bi directional 2400x1200 BK Highest 16 Bi dir...

Page 103: ...0 BK High 8 Bi directional 2400x1200 BK Highest 16 Bi directional 2400x1200 BK Film Paper Backlit Film Image Standard 6 Bi directional 1200x1200 BK High 8 Bi directional 2400x1200 BK Highest 16 Bi directional 2400x1200 BK Outdoor Backlit Durable Backlit Film 9578 Image Standard 6 Bi directional 1200x1200 BK High 8 Bi directional 2400x1200 BK Highest 16 Bi directional 2400x1200 BK CAD CAD Tracing P...

Page 104: ...h nozzle When an abnormal temper ature is detected in any nozzle train overheating protection control is exerted at one of two levels according to that temperature Protection level 1 If the head temperature sensor DI sensor detects a temperature higher than the protection temperature it halts the carriage temporarily at the scan end position in the direction of travel according to the carriage sca...

Page 105: ...the hard disk so it can resume the print job without having to retransmit the job from the host computer to it 3 Job preservation Print jobs are in the common box a place of temporary data storage and in the personal box a place of permanent data storage Normal print jobs are stored in the common box as they are received Due to the limited hard disk space available jobs stored in the common box ar...

Page 106: ...k tank unit the carriage unit having the printhead the purge unit the maintenance cartridge and the tube unit which are used to supply circulate and suck ink The paper path consists of the feed roller unit to support one type of media feeding transport and ejection This section provides an overview of these mechanical components F 2 8 Ink Tank Unit Ink Tube Ink Tank Unit Purge Unit Printhead Carri...

Page 107: ...idge If all of ink passages are opened no ink tank is installed the ink supply valve is opened the subtank air passage valve is opened and the printhead fixer lever is opened when the ink tube is being filled with ink the ink in the ink tube may reverse flow due to the fluid level difference and ink may leak from the hollow needle of the ink tank Do not open all of the ink passages at the same tim...

Page 108: ...edle enters the ink port covered with a rubber plug establishing an ink passage between the printer and ink tank c Air passage When the ink tank lever of the printer is pressed down the hollow needle enters the air passage covered with a rubber plug and thus the internal pressure of the ink tank is released maintaining the internal pressure constant d Notches for preventing incorrect insertion The...

Page 109: ...chanism which is driven by the valve motor The ink tank unit Left Right consist of tank bases each of which contains ink tanks for three colors and the ink tubes for three colors Ink supply valves for all colors are opened and closed at the same time h Subtank air passage valve The subtank air passage valves keep the internal pressure of the subtank adequatly The subtank air passage valve is opene...

Page 110: ...fter is driven to adjust the head height automatically according to the selected media type media supply method printing conditions borderless priority print type environmental conditions temperature humidity and the result of measurement by the multi sensor The relationship between media types and head heights from the platen is summarized in the table below Note that the head height is adjusted ...

Page 111: ...rected by selecting Adjust Printer from the main menu to shift the print timing A DC operated carriage motor drives the carriage reciprocally on the platen by way of the carriage belt The carriage home position or the capping position is detected by the sensor flag on the right side of the carriage and the photointerrupter based carriage HP sensor on the right side of the printer When the linear s...

Page 112: ...or forward F 2 14 h Multi Sensor A photo reflective type multi sensor consists of three red LEDs one red blue green LED array and three light receiving sensors and is used for media end skew and width adjustment registration adjustment head height adjustment and print position adjustment The multi sensor reference has three white plates attached to it so that a reference value can be calculated du...

Page 113: ...Chapter 2 2 23 j Internal temperature detection A themistor for measuring the internal temperature is mounted on the carriage PCB on the rear of the head holder ...

Page 114: ...i forming a 2560 nozzle arranged at intervals of 1200 dpi F 2 15 b Nozzle structure Ink supplied from the ink tank is filtered by a mesh ink filter and the supplied to the nozzles Ink is supplied from the shared ink chamber to the nozzles When the head driving current is applied to the nozzle heater ink boils and form bubbles so that ink droplets are discharged from the nozzles F 2 16 0 2 1 3 2559...

Page 115: ... to remove paper fibers and dried ink from the face plate Pumping operation This operation is performed to remove ink from the nozzles and fill the nozzles with fresh ink Maintenance jet operation This operation is performed to spray ink from the nozzles to the cap the maintenance jet ink groove of the platen to remove bubbles in the nozzles and dust and other foreign particles c Ink supply functi...

Page 116: ...er secondary transport Fills the empty tube during installation after secondary transport with ink and performs normal cleaning Cleaning 11 CLN A 11 Ink filling after head replacement Performs normal cleaning after head replacement and ink filling Cleaning 15 CLN A 15 Dot count suction Performs suction to remove ink adhered to dried nozzles and thick ink accumulated on the face when the dot count ...

Page 117: ...6 Normal strong Cleaning 5g Print operation aborted uncapped and no CR error occurring Cleaning 11 ink filling after head replacement 10g No heads are available Cleaning 10 ink filling on secondary transport 40g Power off Specified number of dots discharged per chip completed since the last session of wiping Wiping Idle ejection 0 013g Before the start of printing Less than 168 hours elapsed cappe...

Page 118: ...rranged for the printhead six arrays of nozzles installed in the carriage During cleaning the caps used for both suction and capping are used to suck ink from the printhead using the suction pump During capping the caps are raised by the purge motor to cover the printhead when the carriage has moved to the home position thus protecting the nozzles F 2 18 Carriage Lock Pin Wiper Blade Glycerin Tank...

Page 119: ...n is pressed against the wiper blades to enhance the wiping performance The amount of glycerin used tank capacity 50 ml is managed by counting the number of times the wiper blade is pressed against the absorbent material When the count reaches the following value an advance notice of replacement printing can be continued or a request for replacement service call error is displayed F 2 19 c Pump un...

Page 120: ...tridge is nearly full Printing may continue even when the warning message is displayed When the quantity of the used ink reaches about 893 ml 100 of the cartridge capacity a replacement prompt error message is displayed telling that the main tenance cartridge is full When the printer determines that the maintenance cartridge is full it shuts down even while it is printing The printer will remain i...

Page 121: ...ucts below the platen and each is connected to the platen suction fan One comes from the borderless printing ink receiving grooves and the other comes from the suction port The duct from the borderless printing ink receiving grooves has a shutter unit in front of the platen suction fan This controls the suction pressure from the borderless printing ink receiving grooves according to the paper size...

Page 122: ... open Yes 17 inch or shorter media 2 Fully open Yes B2 or larger media Yes 3 Fully close Yes 4 1 4 open Yes 5 1 2 open Yes 6 3 4 open Yes 1 3 4 5 6 2 2 Shutter Motor Shutter Shutter HP Sensor Borderless printing Bordered printing To Platen Suction Fan From borderless printing ink receiving grooves of BP From borderless printing ink receiving grooves of HP To Platen Suction Fan ...

Page 123: ...nch roller pressure drive unit that pressurizes and depressurizes the pinch roller a roll holder drive unit that drives the roll holder and sensors that detect the transport status of paper to feed paper in one way and transport and eject the paper F 2 24 Media Pinch Roller Multi Sensor Upper Delivery Guide Cutter Platen Feed Roller Paper Detection Sensor Roll Encoder Sensor ...

Page 124: ...otor and the pinch roller unit operating in conjunction with the feed rollers While being held flat on the platen media is fed horizontally under the printhead b Detection Unit The feed roller unit has a sensor that detects the media feed status and a sensor that detects the status of the mechanisms that constitute the paper path Feed Motor Feed Roller Encoder Sensor Feed Roller Feed Roller HP Sen...

Page 125: ...ed and assumes the end of roll media is reached when the roll holder stops rotating d Release lever unit The release lever is used to release the pinch roller pressure when setting the media or fixing jam The release lever lock solenoid turns ON and locks the release lever with the release lever lock lever so that the pinch roller pressure cannot be released while printing The release lever lock s...

Page 126: ...n paper ejection Whether cutting takes place or not depends on the relevant printer driver setting in the main menu The cutter in the cutter unit stands by at the cutter home position except when a roll media is cut Power imparted from the cutter motor to the cutter via a circular belt drives it to travel from right to left for cutting F 2 27 Cutter Motor Cutter Left Position Sensor Cutter HP Sens...

Page 127: ... are mounted on the rear side of the printer the carriage PCB and printhead which are mounted in the carriage and other electrical components such as the operation panel sensors and motors The main controller PCB manages the image data processing and the entire electrical system and controls relay PCBs and driver functions F 2 28 Power Supply Main Controller PCB Operation Panel PCB Carriage PCB HD...

Page 128: ...eat pulse control function Interface control function DI Sensor reading control function Temperature reading control function Thermistor Multi Sensor Printhead Linear Encoder Carriage PCB IC1501 IC1701 IC1601 IC1603 Power supply control function Main Controller PCB BATS801 Lithium Battery IC1201 LAN Controller IC803 RTC IC802 EEPROM IC601 IC604 SDRAM IC701 FLASH ROM IC2750 IC3001 IC4101 IC4103 IC4...

Page 129: ... side of the printer the carriage PCB and printhead which are mounted in the carriage and other electrical components such as the operation panel sensors and motors The main controller PCB manages the image data processing and the entire electrical system and controls relay PCBs and driver functions F 2 30 Power Supply Main Controller PCB Operation Panel PCB Carriage PCB ...

Page 130: ...PCB Heat pulse control function Interface control function DI Sensor reading control function Temperature reading control function Thermistor Multi Sensor Printhead Linear Encoder Carriage PCB IC1501 IC1701 IC1601 IC1603 Power supply control function Main Controller PCB BATS801 Lithium Battery IC1201 LAN Controller IC803 RTC IC802 EEPROM IC601 IC604 SDRAM IC701 FLASH ROM IC2750 IC3001 IC4101 IC410...

Page 131: ...ard for each printhead nozzle array Linear scale count function This function reads the linear scale when the carriage moves thus generating the ink discharge timing It also counts the linear scale timing cycle using the reference clock to measure the carriage moving speed Dot count function This function controls the discharge dots used as the information for Heat Enable signal control maintenanc...

Page 132: ...am j EEPROM IC802 The 256 KB EEPROM stores various setting values adjustment values log data counter values related to the user servicing MEMO After replacement of the main controller PCB the printer must be started up in the service mode to copy over the setting and adjustment values to the new PCB properly the service mode will be switched to the PCB replacement mode automatically 2 4 2 2 Main c...

Page 133: ...ols obtainment of the reading for the multi sensor EEPROM control function This function controls the EEPROMs of individual ink tanks the maintenance cartridge EEPROM the EEPROM on the maintenance cartridge relay PCB and the head EEPROM in addition to the on board EEPROM Motor control function This function controls the carriage motor feed motor valve motor L R shutter motor purge motor lift motor...

Page 134: ...tal temperature detected by the thermistor on the board based t the main controller PCB based on the control signals from the main controller PCB Image data relay function This function relays the image data from the main controller PCB to the printhead The function for processing image data is not supported b Multi sensor control ICs IC503 and IC504 These ICs are used to generate the multi sensor...

Page 135: ...riving motors fans and sensors and a 21 5 V generator circuit for driving sensors heads logic circuits and others When the power is turned off 26 V and 21 5 V are reduced to about 12 V and 9 V respectively power save mode Power ON OFF operation is controlled by the main controller PCB Operation panel Transformer DC power supply control circuit 21 5V generation circuit 26V generation circuit POWER ...

Page 136: ...he upper cover When the upper cover close the switch is pressed to detect the closed state of the upper cover Ink tank cover switch L R The microswitch based ink tank cover switches detect the open closed states of left and right ink tank cover When an ink tank cover closes the switch is pressed to detect the closed state of the ink tank cover Ink Tank Cover Switch L Ink Tank Cover Switch R Upper ...

Page 137: ...3 2556 iPF765 iPF760 iPF750 iPF755 F 2 39 Head Management Sensor Pump Encoder Sensor Ink Detection Sensor L R Air Passage Valve Open Closed Detection Sensor L R Ink Supply Valve Open Closed Detection Sensor L R Shutter HP Sensor Pump Cam Sensor ...

Page 138: ...sensor L R The photo interrupter type air passage valve open closed detection sensor detect the valve cam state When the link that operates in conjunction with the subtank air passage valve cam shields light this sensor detects that the subtank air passage valve has been opened Ink detection sensor L R Presence of absence of ink in the ink tank is detected according to whether the two hollow needl...

Page 139: ...specified number of non discharging nozzles are located in the second session of non discharging nozzle detection the normal High cleaning session is launched before a third session of non discharging nozzle detection is conducted If there are at least 320 non discharging nozzles out of 2560 nozzles as the result of non discharging nozzle detection printing is canceled after displaying a message t...

Page 140: ...tat based ambient temperature sensor mounted on the carriage PCB detects the ambient temperature to which the carriage is exposed The resistance of the thermistor that varies as a function of temperature changes in the printer is transmitted to the main controller via the carriage PCB The ambient temperature is used to help calibrate the head temperature sensor and detect abnormal ambient temperat...

Page 141: ...r end of media detection The head height is detected by receiving the reflection of red LED from the media with two sensors in a light receiving sensor and calculating the difference in measurements The print density is detected by receiving the reflection of red blue green LED array from the media and determining the density of the printed surface F 2 45 Service mode After SERVICE MODE ADJUST GAP...

Page 142: ...or detects the rate of paper transport per revolution of the feed roller from slits in the encoder during driving Release lever lock sensor A photointerrupter type sensor This sensor detects the release lever lock status when the release lever solenoid turns ON and the sensor flag shields the sensor light Roll encoder sensor A photointerrupter type sensor This sensor detects the rotation of the ro...

Page 143: ...ightmost position Cutter left position sensor The photointerrupter type sensor detects the presence of the cutter at the leftmost position Pinch roller pressure release switch A micro switch type pinch roller pressure release switch detects the application release of pinch roller pressure The pinch roller pressure release switch is depressed when the media release lever is set and detects the pres...

Page 144: ...rature humidity detection sensor detects the temperature and relative humidity around the printer to implement head height adjustment maintenance jet control waste ink evaporation calculation and suction fan control on the basis of the temperature and relative humidity thus measured Temperature Humidity Detection Sensor ...

Page 145: ...Chapter 3 INSTALLATION ...

Page 146: ......

Page 147: ...Contents Contents 3 1 Transporting the Printer 3 1 3 1 1 Transporting the Printer 3 1 3 1 1 1 Transporting the Printer 3 1 3 1 2 Reinstalling the Printer 3 3 3 1 2 1 Reinstalling the Printer 3 3 ...

Page 148: ......

Page 149: ...nu and then select Set Adj Menu Prep MovePrinter Follow the instructions in the messages and remove all of the ink tanks Put the removed ink tanks in the plastic bag with the ink supply part upward and close the opening Prep MovePrinter cannot be selected when MTCart Full Soon is displayed In this case replace the maintenance cartridge first If the consumable parts counter is checked and a message...

Page 150: ...ng the printer cap the Printhead to protect the nozzles from drying out and to keep them clean Follow the procedures described below 1 While referring to DISASSEMBLY REASSEMBLY Points to Note on Disassembly and Reassembly Opening the Cap Releasing the Carriage Lock Pin Moving the Wiper Unit manually open all of the caps 2 Move the carriage to the home position 3 While referring to DISASSEMBLY REAS...

Page 151: ...talling the printer on a different floor If ink has been drained when transporting the printer to a different floor follow the installation procedure below It is nearly identical to the procedure when install ing for the first time 1 Unpack the printer 2 Remove the cushioning materials and tape 3 Reattach the maintenance cartridge 4 Connect the power cord and interface cable 5 Turn on the power an...

Page 152: ......

Page 153: ...Chapter 4 DISASSEMBLY REASSEMBLY ...

Page 154: ......

Page 155: ...Unit 4 32 4 3 11 Ink Tube Unit 4 35 4 3 12 Waste Ink Collection Unit 4 39 4 3 13 Multi Sensor 4 44 4 3 14 Linear Encoder 4 45 4 3 15 Head Management Sensor 4 50 4 3 16 PCBs 4 51 4 3 17 Opening the Cap Moving the Wiper Unit 4 52 4 3 18 Opening Closing the Ink Supply Valve Subtank Air Passage Valve 4 54 4 3 19 Draining the ink 4 55 4 4 Applying the Grease 4 56 4 4 1 Applying the Grease 4 56 4 5 Adju...

Page 156: ......

Page 157: ... to all individually packaged service part carriage unit purge unit ink tank unit and other parts boxes marked This side up and handle appropriately F 4 1 2 Feed roller The feed roller is a functionally important part Therefore be careful that the roller is not scratched or marked during storage or transport of the service parts when removing them from the individual boxes when assembling or perfo...

Page 158: ...ever be removed after initial factory adjustments are indicated by the presence of red screws Under no circumstance should these red screws be loosened or removed Removing these screws will render the printer out of alignment forever F 4 2 4 3 2 Moving the carriage manually 0023 2637 iPF765 iPF760 iPF750 iPF755 Hold the handle 1 when moving the carriage Move the carriage as required during assembl...

Page 159: ...to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Draining the ink 1 Carriage unit Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Carriage unit 2 Ink tube unit Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Ink tube unit 3 Ink tank unit Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly I...

Page 160: ...head screwdriver 2 Remove the cable from the cable guide and then remove the ground wire 5 by pushing the hook 4 from the backside of the operation unit and disconnect the connector 6 and then remove the operation panel 7 F 4 4 b Upper Left Cover Removing the Upper Left Cover 1 To remove the upper left cover 4 open the upper cover 1 and left tank cover 2 and then release two hooks 3 using a flat h...

Page 161: ...peration panel 2 Remove six screws 1 release two hooks 2 and then remove the right cover 3 F 4 6 d Left Cover Removing the Left Cover 1 To remove the left remove the upper left cover 2 Remove six screws 1 release two hooks 2 and then remove the left cover 3 F 4 7 1 1 1 1 1 2 3 2 1 1 1 1 3 2 2 1 ...

Page 162: ...nd then release one hook 4 F 4 8 f Output Guide Removing the Output Guide 1 To remove the output guide open the maintenance cartridge cover 1 to remove the maintenance cartridge 2 and then remove the blanking cover 3 by in serting a flat blade screwdriver in the slit F 4 9 2 Remove two screws 1 and then the output guide right 2 F 4 10 2 3 5 3 4 1 3 2 1 2 1 ...

Page 163: ...ve the output guide middle left 3 F 4 11 g Left Right Ink Tank Cover Removing the Left Right Ink Tank Cover 1 To remove the left right ink tank cover 2 remove the left right cover and then one screw 1 Left Ink Tank Cover F 4 12 Right Ink Tank Cover F 4 13 1 3 2 1 2 1 2 ...

Page 164: ...over 1 to the left to remove it from the hinge 2 F 4 14 i Rear Upper Cover Removing the Rear Upper Cover 1 To remove the rear upper cover 3 remove the left right cover and upper cover open the roll cover 1 and then remove eight screws 2 F 4 15 MEMO The rear upper cover 1 and upper cover 2 can be removed together F 4 16 1 2 2 2 2 3 1 2 1 ...

Page 165: ...3 screws 1 F 4 17 k Roll Feed Unit Removing the Roll Feed Unit MEMO Open close the roll cover as needed 1 To remove the roll feed unit remove the roll holder and then remove the rear upper cover 2 Remove six screws 1 and one connector 2 and then the feed guide 3 F 4 18 1 1 1 1 2 1 2 3 3 3 ...

Page 166: ...Chapter 4 4 10 3 Remove four screws 1 and then the left and right roll lower inner covers 2 Left roll lower inner cover F 4 19 Right roll lower inner cover F 4 20 2 1 1 2 ...

Page 167: ...emove three screws 1 and then remove the left roll cover 2 F 4 21 5 Remove seven screws 1 and three connectors 2 and then remove the cable from the cable guide to remove the roll feed unit 3 F 4 22 1 1 2 1 1 2 3 1 2 1 1 ...

Page 168: ...nit 3 F 4 23 2 Remove one spring 1 and then the release lever 2 Keep the pinch roller pressurized to enable phase adjustment at the time of release lever reinstallation F 4 24 Precautions about Reinstallation of Release Lever When reinstalling the release lever align the notch 1 on the gear portion of the release lever with the protrusion 2 on the gear portion of the pinch roller F 4 25 1 1 3 1 1 ...

Page 169: ...e feed roller HP sensor or feed roller encoder and feed roller pertaining to the correction of eccentricity variations has been replaced therefore they should require adjustment Execute service mode under the following conditions to launch automatic adjustment Service mode SERVICE MODE ADJUST PRINT PATTERN LF TUNING Media type Glossy photo paper If adjustment cannot be done properly by selecting S...

Page 170: ... 4 28 5 Remove the belt 1 from the pulley 5 and then remove two screws 2 and disconnect one connector 3 to remove the carriage motor 4 F 4 29 Precautions about Reinstallation of Carriage Motor Reinstall the carriage belt 1 carefully so that it is not twisted After reinstalling it check whether the carriage moves on the platen smoothly F 4 30 5 3 2 4 1 1 3 4 2 5 1 ...

Page 171: ... belt and linear encoder sensor has been removed or replaced execute the following service mode Service mode SERVICE MODE ADJUST CR MOTOR COG e Shutter Motor Removing the Shutter Motor 1 Remove the output guide right 2 Disconnect one connector 1 While releasing the hook 3 by pressing the protrusion 2 turn the shutter motor unit 4 slightly in the clockwise direction Remove the shutter motor unit 4 ...

Page 172: ...utter choose CLR COUNTER CT 1 YES that displayed on the LCD to initialize the parts counter information Then the cutter moves to home position automatically Removing the Cutter Rail Unit 1 Drain ink Refer to Draining Ink in Precautions about Disassembly Reassembly in Disassembly Reassembly 2 To remove the cutter rail unit remove the left ink tank cover mist fan and left ink tank unit 3 Remove two ...

Page 173: ...Chapter 4 4 17 4 Remove one screw 1 move the cutter rail unit 2 to the left to release it from the protrusion 3 and then remove it rightward F 4 35 1 2 3 ...

Page 174: ...ition where there is a notch 1 at the front of the platen as shown in the figure Refer to Disassembly Reassembly Points to Note on Disassembly and Reassembly Opening the Cap Moving the Wiper Unit F 4 36 4 Remove the printhead 5 Open the tube guide 1 an angle of 90 degrees frontward and then remove the tube guide 1 together with the ink tube from the carriage Remove the ink tube 2 from the carriage...

Page 175: ...r the like on the ink tube joint to prevent ink from spouting F 4 38 6 Move the carriage to the HP side on the platen 7 Release the hook 1 and then remove the flexible cable guide 2 by sliding it to the left F 4 39 8 Remove two screws 1 and then remove the feed guide left 2 F 4 40 2 1 1 2 ...

Page 176: ...crews 1 and then remove the left roll lower inner cover 2 F 4 41 10 Disconnect three flexible cable connectors 1 from the main controller PCB F 4 42 11 Release the hook 1 and then remove the flexible cable guide 2 F 4 43 1 2 1 1 2 ...

Page 177: ... flexible cable 3 from the flexible cable retainer 2 F 4 44 13 While releasing the hook with the guide 1 lifted slide the flexible cable retainer 2 to remove it F 4 45 14 Remove one screw 1 and then remove the carriage upper cover 2 F 4 46 1 3 1 2 1 2 2 2 1 1 2 ...

Page 178: ...nd then remove the pulley unit 5 F 4 47 16 Remove the carriage belt from the carriage motor pulley 17 Remove five screws 1 and disconnect four connectors 2 and then remove the cable from the cable guide to remove the right side plate unit 3 F 4 48 18 Remove the carriage unit 1 from the right side of the printer F 4 49 5 3 2 4 1 1 1 3 1 1 2 2 1 ...

Page 179: ...ing it check whether the carriage moves on the platen smoothly F 4 51 Reinstall the pulley retainer 1 in such a manner that it fits in the notch 2 on the side plate F 4 52 The phase of the carriage height adjuster is automatically adjusted as the motor turns requiring no on site adjustment Precautions about Reinstallation of Carriage Belt When reinstalling the carriage belt push it deeply into the...

Page 180: ...be replaced at the same time whenever the carriage or the multi sensor is being replaced Service mode SERVICE MODE ADJUST GAP CALIB Service mode SERVICE MODE ADJUST PRINT PATTERN OPTICAL AXIS Media type Photo glossy paper Media size Media having a width equal toor larger then that of A2 size paper After the carriage unit or carriage motor or carriage belt or linear encoder sensor have been removed...

Page 181: ...sembly Opening the Cap Moving the Wiper Unit 2 Remove the right cover 3 Remove five screws 1 and disconnect five connectors 2 and then remove the cable from the cable guide to remove the right side plate unit 3 F 4 54 4 Remove two screws 1 and two waste ink tubes 2 the cable from the cable guide and then remove the purge unit 3 F 4 55 Remove the waste ink tubes carefully so that ink does not spout...

Page 182: ...he waste ink tubes attach the tube that painted the white mark to the near edge i e the length of the tube is the shorter to the left joint F 4 56 When installing the waste ink tubes attach the tubes surely until end of the joint And check that the tubes are not buckled F 4 57 1 2 ...

Page 183: ...e joint A has been attached 1 Turn off the power and then move the carriage onto the platen Refer to Disassembly Reassembly Points to Note on Disassembly and Reassembly Opening the Cap Moving the Wiper Unit 2 Remove the right cover 3 Remove five screws 1 and disconnect five connectors 2 and then remove the cable from the cable guide to remove the right side plate unit 3 F 4 59 B A 2 1 1 1 2 1 2 3 ...

Page 184: ...m the cable guide and then remove the purge unit 3 F 4 60 Remove the waste ink tube joint carefully so that ink does not spout To prevent ink from dripping off hang the waste ink tube joint on the side plate with the joint up Take extra care not to damage the ink tube F 4 61 1 3 1 2 ...

Page 185: ...When installing the waste ink tube joint match the notch 1 with rib 2 After installing the waste ink tube joint check that the rubber at the joint is hidden and the notch and rib are correctly positioned F 4 62 Check that the joint is not disconnected and the tube is not buckled F 4 63 1 1 2 2 1 2 ...

Page 186: ...ening the Cap Moving the Wiper Unit 2 Remove the right cover 3 Remove five screws 1 and disconnect five connectors 2 and then remove the cable from the cable guide to remove the right side plate unit 3 F 4 64 4 Remove two screws 1 and two waste ink tubes 2 the cable from the cable guide and then remove the purge unit 3 F 4 65 Remove the waste ink tubes carefully so that ink does not spout 2 1 1 1 ...

Page 187: ...When installing the waste ink tubes attach the tube that painted the white mark to the near edge i e the length of the tube is the shorter to the left joint F 4 66 When installing the waste ink tubes attach the tubes surely until end of the joint And check that the tubes are not buckled F 4 67 1 2 ...

Page 188: ...to Note on Disassembly and Reassembly Draining the ink 2 Remove the right cover right ink tank cover and front cover 3 Remove four screws 1 and disconnect two connectors 2 and then remove the cable from the cable guide 4 Remove the joint 3 between the ink tube unit and ink tank unit carefully the ink tube from the guide and then remove the right ink tank unit 4 F 4 68 F 4 69 1 2 1 3 4 ...

Page 189: ...Chapter 4 4 33 Remove the joint carefully so that ink does not spout Put a plastic bag or the like on the ink tube joint to prevent ink from spouting F 4 70 F 4 71 ...

Page 190: ... Draining the ink 2 Remove the left cover left ink tank cover and front cover 3 Remove four screws 1 and disconnect two connectors 2 and then remove the cable from the cable guide 4 Remove the joint 3 between the ink tube unit and ink tank unit carefully the ink tube from the guide and then remove the left ink tank unit 4 F 4 72 F 4 73 2 1 4 1 3 ...

Page 191: ...e joint to prevent ink from spouting F 4 74 F 4 75 b Valve Motor Unit Removing the Valve Motor Unit 1 Remove the ink tank unit 2 Remove three screws 1 and disconnect three connectors 2 and then remove the cable from the cable guide to remove the valve unit 4 while pressing down the protrusion 3 F 4 76 3 1 1 2 2 4 ...

Page 192: ...ere there is a notch 1 at the front of the platen as shown below Refer to Disassembly Reas sembly Points to Note on Disassembly and Reassembly Opening the Cap Moving the Wiper Unit F 4 77 3 Remove the printhead 4 Open the tube guide 1 an angle of 90 degrees frontward and then remove the tube guide 1 together with the ink tube Remove the ink tube 2 from the carriage guide and one spring 3 release t...

Page 193: ...event ink from spouting F 4 79 5 Remove two screws 1 and disconnect two connectors 2 and then remove the solenoid base 3 F 4 80 6 Remove the joint 1 between the ink tube unit 2 and ink tank unit carefully and then remove the ink tube unit 2 from the guide F 4 81 1 2 3 1 1 2 ...

Page 194: ...Chapter 4 4 38 Remove the joint carefully so that ink does not spout Put a plastic bag or the like on the ink tube joint to prevent ink from spouting F 4 82 F 4 83 F 4 84 F 4 85 ...

Page 195: ...lign marking 1 on the ink tube unit to the right end of guide 2 and the left end of tape 3 to within 4mm from the left end of tube guide 4 F 4 86 After detaching the joint of the ink tube unit the joint might become easy to come off by the ink that has adhered to it In that case please wash the joint by alcohol and remove the adhering ink 3 1 0 4mm 4 2 ...

Page 196: ...le The service parts packing box may include a plastic bag for packing replacement parts Use it for putting consumable parts of the waste ink collection unit F 4 87 1 Mist Fan F 4 88 No Name Q ty Part number Consumables Service Mode PARTS xx 1 Mist Fan 1 QM3 5854 Yes Mi 1 2 Mist Exhaust Duct 1 QM3 5853 Yes Mi 1 3 Platen Suction Fan 1 QM3 5905 4 Platen Exhaust Duct 1 QM3 5805 Yes WF 2 5 Head Manage...

Page 197: ...Chapter 4 4 41 2 Mist Exhaust Duct F 4 89 3 Platen Suction Fan F 4 90 4 Platen Exhaust Duct F 4 91 5 Head Management Sensor F 4 92 A A A A ...

Page 198: ...e guide to remove the support plate 3 F 4 93 3 Remove four screws 1 and disconnect three connectors 2 and then remove the cable from the cable guide to remove the mist fan 3 F 4 94 b Mist Exhaust Duct Removing the Mist Exhaust Duct 1 Remove the mist fan 2 Remove one screw 1 and then remove the cable from the cable guide to remove the mist exhaust duct 2 F 4 95 1 2 1 3 1 1 2 2 1 3 2 1 2 ...

Page 199: ... of Mist Exhaust Duct Make sure that the protrusion 1 on the mist exhaust duct fits in the notch 2 on the side plate F 4 97 c Platen Suction Fan Removing the Platen Suction Fan 1 Remove the output guide right middle 2 Remove one screw 1 and disconnect one connector 2 to remove the platen suction fan 3 F 4 98 2 1 2 1 2 1 3 ...

Page 200: ... fan 1 turn it up side down immediately so that ink does not drip off F 4 99 d Platen Exhaust Duct Removing the Platen Exhaust Duct 1 Remove the mist exhaust duct and left ink tank unit 2 Remove one screw 1 and then the platen exhaust duct 2 F 4 100 1 1 2 ...

Page 201: ... replacement of the carriage unit multi sensor Because the distance between the multi sensor in the carriage unit and the nozzles in the printhead is varied from one unit to another the printer as shipped has its optical axis corrected to adjust the image write position When the carriage unit or multisensor has been replaced or disassembled and reassembled they require adjustment Execute service m...

Page 202: ...emove the linear encoder sensor cover 2 F 4 103 3 Remove two screws 1 and disconnect one connector 2 and then remove the linear encoder sensor 3 F 4 104 Removing the Linear Scale 1 Turn off the power and then move the carriage 1 to HP side on the platen Refer to Disassembly Reassembly Points to Note on Disassembly and Reassembly Opening the Cap Moving the Wiper Unit F 4 105 1 2 2 1 3 1 ...

Page 203: ...e linear scale from touching the linear encoder sensor 2 Remove the left right cover and left right ink tank cover 3 Remove one screw 1 and then remove the carriage upper cover 2 F 4 106 4 Remove the spring 1 release the notch from the protrusion 2 on the side plate and then remove the linear scale 3 from the left side F 4 107 1 2 3 2 1 ...

Page 204: ...e carriage unit to the HP side on top of the platen to prevent the linear scale from touching the linear encoder sensor Reinstall the linear scale in such a manner that the R mark on the linear scale is on the right side of the printer and the L mark is on the left side of the printer when viewed from the front of the printer F 4 108 R L ...

Page 205: ... 49 Reinstall the linear scale in such a manner that it passes through the notch in the guide 1 and the notch 2 on the side plate F 4 109 Never touch the detection part 1 of the linear scale F 4 110 1 2 1 R L R 1 ...

Page 206: ...ncoder sensor 2 F 4 111 b Action to take after removing or replacing the linear encoder sensor After the carriage and carriage motor and carriage belt and linear encoder sensor has been removed or replaced execute the following service mode Service mode SERVICE MODE ADJUST CR MOTOR COG 2 1 ...

Page 207: ... the head management sensor Since the distance between the head management sensor and the carriage unit varies among printers the optical axis is factory adjusted to adjust the non discharging detection position When you have replaced the head management sensor or performed assembly reassembly of surrounding parts that can change the distance be tween the head management sensor and the carriage un...

Page 208: ... while pressing the Load and Navigate keys Start the printer in PCB replacement mode 4 Release the key but not before making sure that Initializing appears on the display The message lamp lights when printer enters PCB replacement mode 5 Wait until REPLACE MODE appears on the display 6 Select MC BOARD and press the OK key 7 Turn off the power but not before making sure that Power off appears on th...

Page 209: ...the Carriage Lock Pin by service mode After entering the service mode execute the following mode Service mode SERVICE MODE FUNCTION CR UNLOCK b Opening the Cap Releasing the Carriage Lock Pin Moving the Wiper Unit manually 1 Insert a flat blade screwdriver in the slot on the left cover to remove the blanking cover 1 F 4 113 1 ...

Page 210: ...ck pin lower allowing the carriage to move Also the wiper unit can move F 4 114 F 4 115 MEMO Turning the screwdriver continuously repeats the vertical movement of the cap and carriage lock pin and the to and fro movement of the wiper unit Visually check that the cap has been opened and the carriage lock pin has been released F 4 116 ...

Page 211: ... arrow direction F 4 117 If the printhead fixer lever is released with the ink supply valve and subtank air passage valve to an ink tube open while the tube is filled with an ink the ink in the tube could flow backward to the ink tank unit leaking through the hollow needle in the ink tank If the valve remains open as on occurrence of the valve open close error remove the valve motor unit and see D...

Page 212: ...lure or any other trouble before the operation completes 2 Manual Ink Drain Drain the ink passage of inks manually if any electrical component in the printer fails or firmware malfunctions or if the printer fails to be powered on 1 Remove left right cover left right ink tank cover See Disassembly Reassembly Points to Note on Disassembly Reassembly External Covers 2 Remove the ink tanks 3 Move the ...

Page 213: ...ty Take particular care that grease do not get onto the wiper cap carriage shaft and the linear scale 1 Joint Base Rib 1 F 4 118 No Location Grease Quantity Remarks 1 Joint Base Rib FLOIL G 5000H Approx 8 20mg 2 Shaft Cleaner EU 1 Soaks enough 3 Upper Cover Hinge Catch EU 1 Approx 8 20mg Roll Cover Slide Guide EU 1 Approx 8 20mg 4 Contact between Pinch Roller Release Shaft and Pinch Roller FLOIL G...

Page 214: ...Chapter 4 4 58 2 Shaft Cleaner 1 F 4 119 1 ...

Page 215: ...Chapter 4 4 59 3 Upper Cover Hinge Catch 1 Roll Cover Slide Guide 2 F 4 120 2 1 ...

Page 216: ...Chapter 4 4 60 4 Contact between Pinch Roller Release Shaft and Pinch Roller 1 Pinch Roller Pressure Release Gear 2 Protrusion of Release lever 3 Bushing of Feed Roller 4 F 4 121 1 4 2 3 4 3 ...

Page 217: ...eed Roller Encoder 0012 6594 iPF765 iPF760 iPF750 iPF755 Feed roller eccentricity is factory adjusted correction of variation in the paper feed amount per rotation It is necessary to adjust feed roller eccentricity after re placing the feed roller encoder or feed roller In the service mode perform automatic adjustment of feed roller eccentricity Service mode SERVICE MODE ADJUST PRINT PATTERN LF TU...

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Page 219: ...Chapter 5 MAINTENANCE ...

Page 220: ......

Page 221: ...Contents Contents 5 1 Periodic Replacement Parts 5 1 5 1 1 Periodic Replacement Parts 5 1 5 2 Consumable Parts 5 1 5 2 1 Consumable Parts 5 1 5 3 Periodic Maintenance 5 2 5 3 1 Periodic Maintenance 5 2 ...

Page 222: ......

Page 223: ...00 CR 1 OK W1 W2 include the consumable parts of CR 2 or CR 3 FLEXIBLE CABLE UNIT QM3 4580 1 38000 CR 2 OK W1 W2 ENCODER SENSOR UNIT QM3 4574 1 14000 CR 3 OK W1 W2 SCALE LINEAR QC3 1878 1 PAD QC3 1514 4 MULTI SENSOR UNIT QM3 5831 1 14000 CR 5 OK W1 W2 MOUNT MULTI SENSOR REFERENCE QL2 3160 1 50000 CR 1 CR 4 CR 5 OK W1 W2 replace with the carriage unit or the multi sensor unit at the same time INK T...

Page 224: ...ng tight and then dry them finally with a dry cloth F 5 1 Be sure to turn off the printer power and pull out the power cord from the outlet If the power is accidentally turned on contact with moving internal parts can result in injury Do not use flammable solvents such as thinner and benzine on the printer Solvents coming into contact with any electrical parts inside the printer could result in fi...

Page 225: ...ing Brush 3 to wipe it away F 5 3 MEMO If the Cleaning Brush is dirty rinse it in water 6 Using a damp cloth that you have wrung out completely wipe inside the Upper Cover to clean it Wipe away any ink residue on all over the Platen 1 the Pinch Roller Unit 2 the Borderless Printing Ink Grooves 3 the Output Guide 4 and so on F 5 4 1 2 3 1 4 3 2 ...

Page 226: ...nts such as thinner and benzine on the printer Solvents coming into contact with any electrical parts inside the printer could result in fires or electrical shock hazards Do not touch linear scale 1 and carriage shaft 2 F 5 5 MEMO When cleaning between the Platen and Output Guide use a damp cloth that you have wrung out completely to wipe over the ejection slot and along grooves F 5 6 7 Close the ...

Page 227: ...Chapter 5 5 5 ...

Page 228: ......

Page 229: ...Chapter 6 TROUBLESHOOTING ...

Page 230: ......

Page 231: ...6 1 1 1 Outline of Troubleshooting 6 1 6 2 Location of Connectors and Pin Arrangement 6 1 6 2 1 Main controller PCB 6 1 6 2 2 Carriage PCB 6 8 6 2 3 Power supply 6 12 6 3 Version Up 6 13 6 3 1 Firmware Update Tool 6 13 6 4 Service Tools 6 17 6 4 1 Tool List 6 17 ...

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Page 233: ...o the most probable cause of the problem will be repaired or replaced first being followed by components with less problem probability If multiple components have the same problem probability the steps are described beginning with the easiest one After performing each step check to see if the problem has been resolved by making test prints If the problem persists proceed to the next step 5 After c...

Page 234: ... OUT Panel IC reset signal 10 GND GND 11 PCK OUT Panel IC clock signal 12 PANEL5V_ON OUT LED backlight power supply 5V 13 PCS OUT Panel chip select signal J2801 Purge motor Pump encoder sensor Pump cam sensor Paper detection sensor Lift cam sensor Carriage HP sensor Pinch roller pressure release switch Pin Number Signal name IN OUT Function 1 PUMPM_OUTA OUT Purge motor drive signal A 2 PUMPM_OUTB ...

Page 235: ... OUT Lift motor drive signal B 5 LIFTM3_BX_N0 OUT Lift motor drive signal BX 6 TP_ROLL_TRNSM_AP OUT Roll motor drive signal AP 7 TP_ROLL_TRNSM_AM OUT Roll motor drive signal AM 8 TP_ROLL_TRANSM_BP OUT Roll motor drive signal BP 9 TP_ROLL_TRNSM_BM OUT Roll motor drive signal BM 10 GND GND 11 ROLL_KEI_ENCA IN Roll encoder sensor output signal A 12 SNS5V_FU1 OUT Power supply 5V 13 ROLL_KEI_ENCB IN Ro...

Page 236: ...sage valve open closed detection sensor L Valve motor L Ink tank ROM PCB L Pin Number Signal name IN OUT Function 1 SNS3V_FU1 OUT Power supply 3 3V 2 GND GND 3 SUPPLY_BEN_L_SNS IN Ink supply valve open closed detection sensor L output signal 4 SNS3V_FU1 OUT Power supply 3 3V 5 GND GND 6 TAIKI_BEN_L_SNS OUT Air passage valve open closed detection sensor L output signal 7 INKBEN_L_OUTB OUT Valve mot...

Page 237: ...Carriage encoder output signal A 9 ENCODER_B IN Carriage encoder output signal B 10 GND GND 11 H1 B DATA 3 EV OUT Even head data signal 3 B 12 GND GND 13 H1 B HE 3 OUT Head heat enable signal 3 B 14 GND GND 15 H1 C DATA 4 EV OUT Even head data signal 4 C 16 GND GND 17 H1 C DATA 5 EV OUT Even head data signal 5 C 18 GND GND 19 H1 C HE 5 OUT Head heat enable signal 5 C 20 GND GND 21 H1 C DATA 5 OD O...

Page 238: ... H1 B DATA 3 OD OUT Odd head data signal 3 B 16 GND GND 17 H1 B DATA 2 OD OUT Odd head data signal 2 B 18 GND GND 19 H1 B HE 2 OUT Head heat enable signal 2 B 20 GND GND 21 H1 A DATA 1 OD OUT Odd head data signal 1 A 22 GND GND 23 H1 A DATA 0 OD OUT Odd head data signal 0 A 24 GND GND 25 H1 A HE 0 OUT Head heat enable signal 0 A 26 GND GND 27 H1 A DATA 0 EV OUT Even head data signal 0 A 28 GND GND...

Page 239: ...nal 6 GND GND 7 CR_V OUT Carriage motor V phase drive signal 8 SNS5V Power supply 5V 9 N C N C 10 CR_HVP IN Carriage motor hole device V phase signal 11 CR_HUM IN Carriage motor hole device U phase signal 12 CR_HUP IN Carriage motor hole device U phase signal J4102 Upper cover lock switch Pin Number Signal name IN OUT Function 1 VM OUT Power supply 32V 2 CR_VM IN Upper cover lock switch output sig...

Page 240: ...9 GND GND 20 H1 D DATA 7 EV IN Even head data signal 7 D 21 GND GND 22 H1 D DATA 6 EV IN Even head data signal 6 D 23 GND GND 24 H1 D HE 6 IN Head heat enable signal 6 D 25 GND GND 26 H1 D DATA 6 OD IN Odd head data signal 6 D 27 GND GND 28 H1 D DATA 7 OD IN Odd head data signal 7 D 29 GND GND 30 H1 C DATA 5 OD IN Odd head data signal 5 C 31 GND GND 32 H1 C HE 5 IN Head heat enable signal 5 C 33 G...

Page 241: ...IN Even head data signal 0 A 25 GND GND 26 H1 A HE 0 IN Head heat enable signal 0 A 27 GND GND 28 H1 A DATA 0 OD IN Odd head data signal 0 A 29 GND GND 30 H1 A DATA 1 OD IN Odd head data signal 1 A 31 GND GND 32 H1 B HE 2 IN Head heat enable signal 2 B 33 GND GND 34 H1 B DATA 2 OD IN Odd head data signal 2 B 35 GND GND 36 H1 B DATA 3 OD IN Odd head data signal 3 B 37 GND GND 38 H1 C HE 4 IN Head h...

Page 242: ... 5 OD OUT Odd head data signal 5 C 35 H1 C DATA 4 EV OUT Even head data signal 4 C 36 H1 A DATA 1 EV OUT Even head data signal 1 A 37 H1 A DIA2 IN Head DI sensor signal 2 A 38 H1 B DIA2 IN Head DI sensor signal 2 B 39 H1 C HE 4 OUT Head heat enable signal 4 C 40 H1 D DATA 7 OD OUT Odd head data signal 7 D 41 H1 E DATA 8 OD OUT Odd head data signal 8 E 42 H1 F HE 10 OUT Head heat enable signal 10 F...

Page 243: ... 5V 15 VHGND GND 16 H3V IN Power supply 3V 17 H3V IN Power supply 3V 18 VHGND GND 19 VH IN Power supply 21 5V 20 VH IN Power supply 21 5V 21 VH_MONI1 OUT VH control signal 22 VHGND GND 23 VHGND GND 24 VHGND GND 25 VHGND GND J202 Linear encoder sensor Pin Number Signal name IN OUT Function 1 ENCODER_B IN Carriage encoder output signal B 2 GND GND 3 ENCODER_A IN Carriage encoder output signal A 4 SN...

Page 244: ...Power supply AC120V or AC230V CN2 Connect to Main controller PCB Pin Number Signal name IN OUT Function 1 PW_CONT IN Normal power saving switch signal 2 VM 32V OUT Power supply 32V 3 VM 32V OUT Power supply 32V 4 VMGND GND 5 VMGND GND 6 VH 32V OUT Power supply 32V 7 VH 32V OUT Power supply 32V 8 VHGND GND 9 VHGND GND 10 VM_UNIT_PW_ENB IN VH power supply ON OFF signal CN2 CN2 CN1 ...

Page 245: ... updated automatically 5 After having updated the firmware the computer will restart Connection method with the computer USB Network 2 L Printer Service Tool This tool has the following functions The update function of the printer firmware The display function of the printer information Connection method with the computer USB Network a Screen description F 6 4 1 Main menu Choose the menu to execut...

Page 246: ...ing of the Specify Search Range dialogue box after choosing the View Specify Search Range of the main menu to display the dialogue box The five IP addresses at the maximum can register when searching by the IP address F 6 6 3 1 Choose the Display PRINT INF of the sub menu button or the Information Display PRINT INF of the main menu when showing the PRINT INF The data of PRINT INF is shown by the a...

Page 247: ... change the application software used to show the data The printer name can add by the Service Add Printer of the main menu F 6 8 2 Updating the firmware of the printer The firmware of printer can update according to the following procedure 1 Choose the Firmware of the main menu button or the Service Firmware of the main menu F 6 9 2 Choose the printer to update from the list of the printer shown ...

Page 248: ...mode when choosing the Firmware Force Transfer Mode of the main menu Thereby you can choose the Transfer Firmware without concerning the status of the printer 3 Managing the information of the printer The list of the PRINT INF or the status print gotten according to the procedure of 1 Showing the information of the printer can manage 1 Choose the Files of the main menu button or the Service Files ...

Page 249: ...ead screwdriver Removing the E ring Needle nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease Lint free paper Wiping off ink Rubber gloves Preventing ink stains Special purpose tools Application Grease FLOIL G 5000H FY9 6022 Applying to specified locations EU 1 QY9 0037 Soaking or applying to specified locations Cov...

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Page 251: ...Chapter 7 SERVICE MODE ...

Page 252: ......

Page 253: ...7 1 7 1 1 Service Mode Operation 7 1 7 1 2 Map of the Service Mode 7 2 7 1 3 Details of Service Mode 7 9 7 1 4 e Maintenance imageWARE Remote 7 24 7 1 5 Viewing PRINT INF 7 34 7 2 Special Mode 7 49 7 2 1 Special Modes for Servicing 7 49 ...

Page 254: ......

Page 255: ...e the Set Adj Menu and press the OK key SERVICE MODE appears in the menu list and the MESSAGE LED flashes 5 Press the key or key to choose SERVICE MODE and press the OK key Service mode is added to the Set Adj Menu Service mode can be entered even when an error occurs an error message is displayed by turning off the power once and then pressing the above keys b How to exit the Service mode Turn of...

Page 256: ...1 20 ERROR 01 20 JAM 01 05 INK CHECK 0 0 0 0 0 0 I O DISPLAY I O DISPLAY 1 I O DISPLAY 2 I O DISPLAY 3 ADJUST PRINT PATTERN NOZZLE 1 Press the OK button to execute OPTICAL AXIS Press the OK button to execute LF TUNING LF TUNING 2 HEAD ADJ MANUAL HEAD ADJ DETAIL Press the OK button to execute BASIC Press the OK button to execute ADJ SETTING A A 1 Adjustment value entry A 24 Adjustment value entry F...

Page 257: ...COUNT 1 Press the OK button to set 30 Press the OK button to set CR SCAN SIZE 1 Press the OK button to set 5 Press the OK button to set CR SCAN SPEED 1 Press the OK button to set 5 Press the OK button to set STIRRING CHECK YES NO OPT SENS OUTPUT YES OUTPUT0 OUTPUT6 NO NOZZLE CHK YES NO NOZZLE INF C BK MEMORY CHK DDR EEP HEAD CNT CHK YES NO REPLACE CUTTER YES NO ...

Page 258: ...R DIST PRINT COUNT PURGE CLN A 1 CLN A 2 CLN A 3 CLN A 6 CLN A 7 CLN A 10 CLN A 11 CLN A 15 CLN A 16 CLN A 17 CLN A TTL CLN M 1 CLN M 4 CLN M 5 CLN M 6 CLN M TTL CLEAR CLR INK CONSUME CLR MTC EXC CLR HEAD EXC CLR CR 1 EXC CLR CR 2 EXC CLR CR 3 EXC CLR CR 4 EXC CLR CR 5 EXC CLR SP 1 EXC CLR PG 1 EXC CLR HMa 1 EXC CLR MT 1 EXC CLR PL 1 EXC CLR Mi 1 EXC CLR CT 1 EXC CLR WF 1 EXC CLR WF 2 EXC CLR FACT...

Page 259: ...XC HMa 1 EXC MT 1 EXC PL 1 EXC Mi 1 EXC CT 1 EXC WF 1 EXC WF 2 EXC DETAIL CNT MOVE PRINTER N INK CHK C N INK CHK BK MEDIACONFIG CNT INK USE1 INK USE1 C INK USE1 BK INK USE1 TTL N INK USE1 C N INK USE1 BK N INK USE1 TTL INK USE2 INK USE2 C INK USE2 BK INK USE2 TTL N INK USE2 C N INK USE2 BK N INK USE2 TTL INK EXC INK EXC C INK EXC BK INK EXC TTL N INK EXC C N INK EXC BK N INK EXC TTL ...

Page 260: ...ROLL CUTSHEET CUTSHEET MEDIA OTHER NAME TTL TTL ROLL ROLL CUTSHEET CUTSHEET MEDIASIZE1 ROLL P SQ 36 44 P SQ 36 44 P SQ 24 36 P SQ 24 36 P SQ 17 24 P SQ 17 24 P SQ 17 P SQ 17 P CNT 36 44 P CNT 24 36 P CNT 17 24 P CNT 17 MEDIASIZE2 ROLL D SQ 36 44 D SQ 36 44 D SQ 24 36 D SQ 24 36 D SQ 17 24 D SQ 17 24 D SQ 17 D SQ 17 D CNT 36 44 D CNT 24 36 D CNT 17 24 D CNT 17 ...

Page 261: ... SQ 17 24 P SQ 17 24 P SQ 17 P SQ 17 P CNT 36 44 P CNT 24 36 P CNT 17 24 P CNT 17 MEDIASIZE2 CUT D SQ 36 44 D SQ 36 44 D SQ 24 36 D SQ 24 36 D SQ 17 24 D SQ 17 24 D SQ 17 D SQ 17 D CNT 36 44 D CNT 24 36 D CNT 17 24 D CNT 17 HEAD DOT CNT 1 C BK TTL HEAD DOT CNT 2 C BK TTL PARTS CNT COUNTER CR 1 OK W1 W2 E 1 2 3 4 COUNTER WF 2 OK W1 W2 E 1 2 3 4 ...

Page 262: ... clear W INK Press the OK button to clear CARRIAGE Press the OK button to clear PURGE Press the OK button to clear INK USE CNT Press the OK button to clear W INK CHG CNT Press the OK button to clear HEAD CHG CNT Press the OK button to clear HDD BOX PASS ALL FOLDERS Press the OK button to clear FOLDER 1 Press the OK button to clear FOLDER 29 Press the OK button to clear PARTS CHG CNT PARTS CR ALL P...

Page 263: ...st history number Display Description Unit S N Serial number of printer TYPE Type setting on main controller PCB iPF765 760 755 750 is represented by 36 LF TYPE Feed roller type 0 or 1 TMP Ambient temperature centigrade degrees RH Ambient humidity SIZE LF Detected size of loaded media feed direction 0 is always detected for the roll media mm inch SIZE CR Detected size of loaded media carriage scan...

Page 264: ...rror 2 Jam 3 Feed failure delay 4 Cut failure 0 Unknown 2 Media 1 Roll media 2 Cut sheet 0 Unknown 3 Jam timing 1 Feed 2 Print 3 Eject 0 Unknown 4 Media width detection 1 ON 2 OFF 0 Unknown 5 Head height SL 1 0mm L 1 3mm M1 1 8mm M2 2 0mm M3 2 2mm 0 Unknown 6 Platen shutter position 1 Fully close 2 HP side only open 3 1 4 open 4 1 2 open 5 3 4 open 6 Fully open 0 Unknown 7 Cut mode setting 1 User ...

Page 265: ...7 8 I O D I S P L A Y 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Upper row Lower row Display position I O D I S P L A Y 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Upper row Lower row Display position I O D I S P L A Y 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Upper row Lower row Display pos...

Page 266: ...n sensor 0 Sensor ON 1 Sensor OFF 22 Carriage HP sensor 0 Sensor ON 1 Sensor OFF 23 Not Used 24 Paper detection sensor 0 Media loaded 1 No media 25 Not Used 26 Not Used 27 Not Used 28 Not Used 29 Not Used 30 Ink supply valve open closed detection sensor L 0 Sensor OFF 1 Sensor ON 31 Air passage valve open closed detection sensor R 0 Sensor ON 1 Sensor OFF 32 Air passage valve open closed detection...

Page 267: ...riage unit or multi sensor Media type photo glossy paper LF TUNING Carry out automatic correction of eccentricity of the feed roller For more details refer to Disassembly Reassembly Adjustment and Setup Items Procedure after replacing the feed roller and reed roller encoder The media type is gloss photo paper LF TUNING 2 Carry out manual correction of eccentricity of the feed roller For more detai...

Page 268: ... again CHECK 1 Check for non discharging of the printhead and dirty media and replace the printhead and or media if necessary 2 Perform Head Cleaning A 3 Perform Head Posi Adj Auto 7 CR MOTOR COG Adjust the carriage motor rotation Perform in the following cases When removing attaching or replacing the carriage or carriage belt When replacing the carriage motor or linear encoder sensor When there i...

Page 269: ...th CR AUTO SCAN 1 12 5 2 25 3 33 3 4 40 5 50 Unit inch sec Default 1 MEMO The settings made with CR SCAN COUNT CR SCAN SIZE CR SCAN SPEED are reset to default when the power is reset 8 STIRRING CHECK Agitates the ink tank 9 OPT SENS OUTPUT Displays the values analog value multi sensor detected from the media You can confirm the amount of margin the media has with the values read with the multi sen...

Page 270: ...ain 15 GAP1 current value Unit X10mA 16 GAP2 media output including outside light 17 GAP2 outside light output when LED is OFF 18 GAP2 platen output excluding outside light 19 GAP2 gain 20 GAP2 current value Unit X10mA 21 Density red media output including outside light 22 Density red outside light output when LED is OFF 23 Density red platen output excluding outside light 24 Density red gain 25 D...

Page 271: ...t of plain paper normally 2000 7000 Ten or more times as large as that of glossy paper normally 1600 5000 Three or more times as large as that of tracing paper normally 6000 20000 2 Checking OUTPUT 0 when clear film is fed Check 1 Check whether the multi sensor performance has degraded or whether the media is compatible When the Media edge regular reflection gain and Media edge regular reflection ...

Page 272: ...unt values can be printed from PRINT INF 1 PRINTER Counters related to product life 2 CARRIAGE Counters related to carriage unit Display Description DDR Checks the DDR SDRAM mounted on the Main Controller PCB EEP Checks the EEPROM Display Description Unit LIFE TTL Cumulative number of printed media equivalent of A4 sheets LIFE ROLL Cumulative number of printed roll media equivalent of A4 sheets LI...

Page 273: ...ay Description Unit CLR INK CONSUME Cumulative count of ink section consumption amount clearing Times CLR MTC EXC Cumulative count of maintenance cartridge replacement count clearing Times CLR HEAD EXC Cumulative count of printhead replacement count clearing Times CLR UNIT CR 1 EXC Cumulative count of unit CR 1 carriage unit bushing replacement count clearing Times CLR UNIT CR 2 EXC Cumulative cou...

Page 274: ...xhaust duct replacement count Count of executing INITIALIZE PARTS COUNTER PARTS Mi 1 Times CT 1 EXC CT 1 cutter replacement count Count of executing INITIALIZE PARTS COUNTER PARTS CT 1 Times WF 1 EXC WF 1 ink absorber under the maintenance cartridge unit replacement count Count of executing INITIALIZE PARTS COUNTER PARTS WF 1 Times WF 2 EXC WF 2 platen exhaust duct replacement count Count of execu...

Page 275: ...hes physical size sheets P CNT 17 24 Cumulative number of sheets of A4 equivalent paper equal to or larger than 17 inches but less than 24 inches physical size sheets P CNT 17 Cumulative number of sheets of A4 equivalent paper less than 17 inches physical size sheets Display Description Unit D SQ 36 44 Cumulative print area of paper equal to or larger than 36 inches but less than 44 inches data si...

Page 276: ...umber of sheets of A4 equivalent paper equal to or larger than 36 inches but less than 44 inches data size sheets D CNT 24 36 Cumulative number of sheets of A4 equivalent paper equal to or larger than 24 inches but less than 36 inches data size sheets D CNT 17 24 Cumulative number of sheets of A4 equivalent paper equal to or larger than 17 inches but less than 24 inches data size sheets D CNT 17 C...

Page 277: ...luded in each unit are below 90 W1 Use rate until part replacement of either of the consumable parts included in each unit has reached 90 or more W2 Use rate until part replacement of either of the consumable parts included in each unit has reached 100 but no need to stop the printer E Use rate until part replacement of either of the consumable parts included in each unit has reached 100 and the p...

Page 278: ... Clear COUNTER CARRIAGE PURGE Initialize the counter related to purge unit Clear COUNTER PURGE INK USE CNT Initialize the consumption amount of ink Clear COUNTER INK USE2 and count up COUNTER CLEAR CLR INK CONSUME W INK CHG CNT Initialize the maintenance cartridge replacement frequency Clear COUNTER EXCHANGE MTC EXC and count up COUNTER CLEAR CLR MTC EXC HEAD CHG CNT Initialize the printhead repla...

Page 279: ...ions Interview the user s system administrator in advance to find out the following information about the network Information item 1 IP address setting methods Check whether automatic setting or manual setting is to be used and confirm the information below Automatic setting DHCP RARP BOOTP ON OFF selection or Manual setting IP address subnet mask and gateway address to be set Information item 2 I...

Page 280: ...rs one position toward freed place If there is no character at the cursor position it has the Backspace function The character at the left of the cursor is deleted moving the cursor When you move the cursor to a position of a character and press the or key you can insert characters The character at the cursor position is moved to the right and a new character is inserted You can select the enter m...

Page 281: ...wing e RDS setting items No 1 4 If the result of the communication test COM TEST is NG execute setting items No 5 6 to solve the problem 1 Entry filed 24 one byte characters 1 Entry filed 24 one byte characters No Item Type Description 1 E RDS SWITCH 2 bytes OFF Disable ON Enable e Maintenance imageWARE Remote system to send device information meter data and error statuses to the UGW Default value...

Page 282: ... operation mode is determined will be displayed OFF When it is set to OFF e RDS is not used Default value is OFF ON When it is set to ON e RDS is used First Level Second Level Third Level Fourth Level Fifth Level Sixth Level DISPLAY I O DISPLAY ADJUST FUNCTION REPLACE COUNTER SETTEING Pth RTC PV AUTO JUDGE NETWORK CERTIFICATE CA CERTIFICATE VALIDITY 1 yyyy mm dd E RDS E RDS SWITCH 1 ON OFF UGW ADD...

Page 283: ...haracters to enter Press Back key to cancel what you entered and go back to the previous screen Press OK key to determine what you entered and go back to the previous screen 2 Setting up the GW Port Number In service mode referring to the Service Mode Menu Tree go to UGW PORT menu using key and key F 7 33 Press key to enter the Setup Mode A cursor is displayed Enter a port number F 7 34 Use and ke...

Page 284: ...nformation see the list of error message in 4 Troubleshoot 1 In service mode referring to the Service Mode Menu Tree go to COM LOG menu using key and key F 7 40 2 Press key and communication error information is displayed On the upper line of the LCD a log number 01 30 and an error code are shown on the bottom line an occurrence date and time of the error is shown F 7 41 COM LOG information can be...

Page 285: ...n YES NO using and keys and press OK key to set F 7 49 Press OK key and will appear and the initializing process will begin NO Do not initialize the e RDS setting Default value is NO YES Initialize the e RDS setting 6 Displaying the CA Certificate Information VALIDITY For the secure communication between the device e RDS and the UGW an authentication technology from a certification authority is us...

Page 286: ...he devices are shipped with the CA Certificate Authority certificate enabled in advance to prove the license obtained The device e RDS uses this CA certificate to communicate with the UGW thus CA must not be deleted Therefore usually the setup is not necessary If you delete the CA certificate under a special instruction perform the following procedure 1 In service mode referring to the Service Mod...

Page 287: ...rver has been halted 2 Network cable is blocked off Network cable is broken 3 Proxy server settings are not correct Q3 Could you describe the timing of data transmitting from the device e RDS to the UGW and what data size is sent to the UGW The schedule of data transmitting and the start time are determined by settings in the UGW side The timing is once per 16 hours by default and counter data siz...

Page 288: ... are correctly set If the device time and date are correct upgrade to the latest system software firmware 10 Unknown error Some other kind of communication error has occurred Try again after a period of time If the same error occurs again check the UGW status with the UGW administrator 11 SOAP Fault SOAP communication error has occurred Check that the value of UGW PORT is 443 12 Server response er...

Page 289: ...d direction mm 0 is always detected for the roll media SIZE CR Detected size of loaded media carriage scan direction mm AFTER INST Number of days since initial installation Unit Day s HEAD S N Serial number of printhead characters numerals 8 digits LOT Lot number of printhead characters numerals 8 digits INK BK MBK MBK2 C M Y Number of days passed since the ink tank was installed Unit Days WARNING...

Page 290: ...ay media name Unknown 5 Printing date time 6 Job name Name stored to the HDD 7 Registration condition A The gap used to the printing matches with the gap of inner registration adjustment value B The gap used to the printing don t match with the gap of inner registration adjustment value C There is no registration adjustment value HEAD ADJUSTMENT 01 05 Adjustment history up to 5 events Number Lowes...

Page 291: ...grade humidity 40 to 60 2 C temperature 15 to 30 degrees centigrade humidity 10 to 40 3 D temperature 15 to 30 degrees centigrade humidity 60 to 80 4 E temperature 15 to 30 degrees centigrade humidity 0 to 10 or 15 degrees centigrade or less and 30 degrees centigrade or more humidity 0 to 50 low humidity is out of guarantee 5 F temperature 15 to 30 degrees centigrade humidity 80 to 100 or 15 degre...

Page 292: ...automatic cleaning 3 initial filling operations 6 Cumulative number of automatic cleaning 6 strong normal suction operations 7 Cumulative number of automatic cleaning 7 aging operations 8 Cumulative number of automatic cleaning 8 flashing operations 10 Cumulative number of automatic cleaning 10 ink filling after secondary transportation operations 11 Cumulative number of automatic cleaning 11 ink ...

Page 293: ...Cumulative count of unit CR 5 multi sensor replacement count clearing PARTS SP1 EXC Cumulative count of unit SP 1 ink tube unit replacement count clearing PARTS PG1 EXC Cumulative count of unit PG 1 purge unit replacement count clearing PARTS HMa1 EXC Cumulative count of unit HMa 1 head management sensor replacement count clearing PARTS MT1 EXC Cumulative count of unit MT 1 carriage motor replacem...

Page 294: ...PARTS SP1 EXC SP 1 ink tube unit replacement count PARTS PG1 EXC PG 1 purge unit replacement count PARTS HMa1 EXC HMa 1 head management sensor replacement count PARTS MT1 EXC MT 1 carriage motor replacement count PARTS PL1 EXC PL 1 feed motor replacement count PARTS Mi1 EXC Mi 1 mist fan mist exhaust duct replacement count PARTS CT1 EXC CT 1 cutter replacement count PARTS WF1 EXC WF 1 ink absorber...

Page 295: ... the currently installed ink tank Unit ml TTL Total consumption amount of generic ink of the currently installed ink tanks NINK BK MBK MBK2 C M Y Consumption amount of refilled ink of the currently installed ink tank TTL Total consumption amount of refilled ink of the currently installed ink tanks INK EXC INK BK MBK MBK2 C M Y Cumulative count of generic ink tank replacement Unit times TTL Total a...

Page 296: ...ize 17 24 Cumulative print area of roll media equal to or larger than 17 inches but less than 24 inches data size 0 17 Cumulative print area of roll media less than 17 inches data size MEDIA SIZE1 CUT P SQ P CNT 36 44 Cumulative print area of cut sheet equal to or larger than 36 inches but less than 44 inches physical size Unit square meter square feet sheets equivalent of A4 24 36 Cumulative prin...

Page 297: ...w A chip F row B AA xxx AB xxx BA xxx BB xxx CA xxx CB xxx DA xxx DB xxx EA xxx EB xxx FA xxx FB xxx 20 EEPROM format Ver HEAD INF 2 Head installed 2nd to last 01 Date time installed last 4 times YY MM DD Display order Installed date last Installed date 2nd to last Installed date 3rd to last Installed date initial 02 Removal date time last 3 times YY MM DD Display order Last 2nd to last 3rd to las...

Page 298: ...ck required 3 Adjust required PARAM0 F Parameters 1 REF Motor error 6 digits PHASE Phase 3 digits AMP Amplitude 3 digits RATE Decay rate 3 digits PARAM0 B Parameters 2 REF Motor error 6 digits PHASE Phase 3 digits AMP Amplitude 3 digits RATE Decay rate 3 digits LF SCALE adjustment value user value LF A LF8 pass LF B LF1 pass SCALE A Scale clean SCALE B Scale fast PV AUTO JUDGE Ink reduction mode O...

Page 299: ...xx 02 MM DD HH MM xxxx 03 MM DD HH MM xxxx 04 MM DD HH MM xxxx 05 MM DD HH MM xxxx 06 MM DD HH MM xxxx 07 MM DD HH MM xxxx 08 MM DD HH MM xxxx 09 MM DD HH MM xxxx 10 MM DD HH MM xxxx 11 MM DD HH MM xxxx 12 MM DD HH MM xxxx 13 MM DD HH MM xxxx 14 MM DD HH MM xxxx 15 MM DD HH MM xxxx 16 MM DD HH MM xxxx 17 MM DD HH MM xxxx 18 MM DD HH MM xxxx 19 MM DD HH MM xxxx 20 MM DD HH MM xxxx JAM 01 MM DD HH M...

Page 300: ...PARTS PL1 EXC xx PARTS Mi1 EXC xx PARTS CT1 EXC xx PARTS WF1 EXC xx PARTS WF2 EXC xx FACTORY CNT xx EXCHANGE MTC EXC xxx HEAD EXC xxx BOARD EXC M B xx PARTS CR1 EXC xx PARTS CR2 EXC xx PARTS CR3 EXC xx PARTS CR4 EXC xx PARTS CR5 EXC xx PARTS SP1 EXC xx PARTS PG1 EXC xx PARTS HMa1 EXC xx PARTS MT1 EXC xx PARTS PL1 EXC xx PARTS Mi1 EXC xx PARTS CT1 EXC xx PARTS WF1 EXC xx PARTS WF2 EXC xx DETAIL CNT...

Page 301: ...ROLL xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f MEDIA 7 MEDIA OTHE R NAME xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx NAME xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx x TTL xxxxxxx x m2 xxxxxxx x sq f TTL xxxxxxx x m2 xxxxxxx x sq f ROLL xxxxxxx x m2 xxxxxxx x sq f ROLL xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxxx x sq f CUTSHEET xxxxxxx x m2 xxxxxx...

Page 302: ...xx 18 YY MM DD xxxxxxxx xxx x 19 YY MM DD xxxxxxxx xxxx 20 YY MM DD xxxxxxxx xxx x 15 A x B x C x D x E x F x 16 XX XX YY MM DD XX XX YY MM DD XX XX YY MM D D 17 A xxx B xxx C xxx D xxx E xxx F xx x 18 AA xxx AB xxx BA xxx BB xxx CA xxx CB xxx DA xxx DB xxx EA xxx EB xxx FA xxx FB xx x HEAD INF 2 1 YY MM DD YY MM DD YY MM DD YY MM DD 2 YY MM DD YY MM DD YY MM D D 3 xxxxxxxx xxxxxxxx xxxxxxx x 4 xx...

Page 303: ...AM0 F REF xxxxxx xxxxxx xxxxxx xxxxxx PHASE xxx xxx xxx xx x AMP xxx xxx xxx xxx RATE xxx xxx xxx xx x PARAM0 B REF xxxxxx xxxxxx xxxxxx xxxxxx PHASE xxx xxx xxx xx x AMP xxx xxx xxx xxx RATE xxx xxx xxx xx x LF A ROLL LARGE XXX XXXX MIDDLE XXX XXXX SMALL XXX XXXX SMALLER XXX XXX X CUT LARGE XXX XXXX MIDDLE XXX XXXX SMALL XXX XXXX SMALLER XXX XXX X LF B ROLL LARGE XXX XXXX MIDDLE XXX XXXX SMALL XX...

Page 304: ...elay PCB The data in the main controller PCB is copied to the MC relay PCB c Exiting the PCB replacement mode Turning off the Power button of the printer allows you to exit the PCB replacement mode For details on how to replace the PCB see DISASSEMBLY REASSEMBLY Points to Note on Disassembly and Reassembly PCBs 2 Download mode Use this mode only when updating the firmware without performing initia...

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Page 309: ...Contents Contents 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Table 8 2 8 2 1 Warnings 8 2 8 3 Error Table 8 5 8 3 1 Errors 8 5 8 4 Sevice Call Table 8 16 8 4 1 Service Call Errors 8 16 ...

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Page 311: ...sure is taken to prevent user s recovery of the service call error and damages to the printer Service call errors can be cleared however by starting up the printer in the service mode Note that some of the warnings errors and service call error described in the following tables may not appear in this printer In addition the message that appears on the screen may not be the same as what is describe...

Page 312: ...ed data before reprinting GL2 W0904 The memory is full 01340904 1048 Overflow of Polygon buffer HP GL 2 Check if there is the non image area of the print Verify the transmitted data before reprinting GARO W1221 01341221 1030 GARO image mode Unknown command Verify the transmitted data before reprinting GARO W1222 01341222 1031 GARO image mode Invalid parameter count no parameters Check if there is ...

Page 313: ...ank loaded Check ink tank 01810109 1419 PGY ink tank removal Install the PGY ink tank No ink tank loaded Check ink tank 01810109 141B No B ink tank warning Install the ink tank Ink tank is empty Replace the ink tank 01810301 1401 Y ink tank empty Renew the Y ink tank Ink tank is empty Replace the ink tank 01810302 1402 M ink tank empty Renew the M ink tank Ink tank is empty Replace the ink tank 01...

Page 314: ... Check the platen and multi sensor and surrounding parts Replace the multi sensor Before borderless printing move the blue platen switch 0186100C 105B Platen shutter No 7 open warning Open the corresponding platen shutter Check the platen and multi sensor and surrounding parts Replace the multi sensor Before borderless printing move the blue platen switch 0186100D 105C Platen shutter No 8 open war...

Page 315: ...ht edge detection error cut sheet printing Set or replace the media Paper jam Lift the release lever and remove the paper 03010000 201D Paper left edge detection error roll media printing Set or replace the media Cannot print as specified Replace paper with A4 LTR vertical or larger 03010000 2E1F Undersized paper loaded for internal printing A3 or larger Replace with A3 11 x17 or any larger sized ...

Page 316: ... sheets 03060100 2E05 After starting to print sheet no manual feeding paper has been detected Load cut sheet in manual feeding slot Sheet printing is selected Press Load Eject and load sheets 03060200 2E03 No cassette paper Load cut sheet in the cassette Cassette printing is selected Press Load Eject and remove manually 03060200 2E0B After manual feed cut sheet had been loaded data with cassette s...

Page 317: ...gain 03130031 2F17 Platen suction fan lock detection error Check the platen suction fan Hardware error 03130031 2E1F Turn off printer wait then turn on again 03130031 2F1F Pump cam sensor error Check the purge unit Hardware error 03130031 2E20 Turn off printer wait then turn on again 03130031 2F20 Purge motor cam position error Check the purge unit Hardware error 03130031 2E22 Turn off printer wai...

Page 318: ...error 03130031 4027 Turn off printer wait then turn on again 03130031 4027 Lift travel timeout error Check the carriage unit and surrounding parts Mail box full Delete unwanted data on your computer to resume printing Press Stop to cancel printing 031A1001 2905 The job store executed when the free hard disk space left for Personal Boxes in the printer s hard disk is full Delete unneeded jobs store...

Page 319: ...03800401 2803 Printhead1EEPROM error Replace the right printhead Left printhead error Open top cover and replace the left printhead 03800402 280B Printhead2 EEPROM error Replace the left printhead Execute printhead cleaning If this message is still displayed replace the printhead 03800500 280C Printhead found to have many non discharging nozzles during a non discharging inspection printing paused ...

Page 320: ...lace the main controller PCB Clean right P Head Press Online to clear error 03800501 280D Printhead1 non discharge detection error Clean the printhead Identify the nozzles in a nozzle check pattern Replace the right printhead Execute printhead cleaning If this message is still displayed replace the printhead Printing stopped 03800501 2828 Printhead1 non discharge error printhead replacement Execut...

Page 321: ...e Y ink tank as during cleaning Replace with a fully replenished Y ink tank Ink insufficient Press OK and replace ink tank 03810201 2591 Low on the Y ink tank during pre printing checks Replace with a fully replenished Y ink tank Ink insufficient Press OK and replace ink tank 03810202 2582 Low on the M ink tank as during cleaning Replace with a fully replenished M ink tank Ink insufficient Press O...

Page 322: ...etachment when using the refill ink tank Install the detached ink tank No ink tank loaded Press OK and check ink tank 03830104 2520 BK ink tank not installed Install a BK ink tank Do not pull out ink tank Change to the following message Do not use removed ink tanks in other printers 03830104 25A9 BK ink tank detachment when using the refill ink tank Install the detached ink tank No ink tank loaded...

Page 323: ...cartridge problem Replace the maintenance cartridge 03841201 2816 Maintenance cartridge EEPROM error Renew the maintenance cartridge Maintenance cartridge problem Replace the maintenance cartridge 03841201 2817 Maintenance cartridge ID error Renew the maintenance cartridge Push paper a little 03860001 2E06 Waiting for manual feed paper to be inserted Push the cut sheet a little Manual printing is ...

Page 324: ...aprWidth Mismatch Plain Paper ISO A3 Change Paper Print Anyway Stop Printing 03864001 2E45 Roll media width mismatch after resuming suspended job At start of printing all of the following conditions have been met GARO PJL command ROLLWIDTH was used Roll paper has been loaded PJL specified standard paper width and the width of loaded roll paper are different Paper Mismatch Detection is set to Stop ...

Page 325: ... error 03890000 2921 Media take up unit takes up the media continuously Check the media take up paper detection sensor and surrounding parts Replace the media take up paper detection sensor Unknown file Check file format Turn off printer wait a while then turn it on again 03900001 4042 MIT data transfer failure Verify the validity of MID data before transferring it Unknown file Check file format T...

Page 326: ...h memory write error when execute the firmware update Execute firmware update or replace the main controller PCB E196 4043 Memory error when execute the firmware update Execute firmware update or replace the main controller PCB E196 4044 Firmware size error when execute the firmware update Execute firmware update or replace the main controller PCB E196 4045 EEPROM read write error controller part ...

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