Canon
imagePROGRAF iPF850/iPF840/iPF830 Service Guide
imagePROGRAF iPF850/iPF840/iPF830 Service Guide
July 2015
Page 38
To submit a new warranty claim, select the type of claim from the
drop-down list, shown below, and complete the required sections of the
e-Tag limited warranty claim form.
Figure 8 - e-Support e-Tag Claim Console
A copy of the e-Tag warranty claim form and the machine’s service history
must be returned with the original defective parts to the address provided on
the bottom of the e-Tag warranty claim form.
The service history log can be handwritten or computer-generated, and must
include the following information:
•
Dealer Name
•
Part Description
•
Machine’s Installation Date
•
Date Part Was Removed
•
Machine’s Serial Number
•
Machine Print Count
•
Part Number
•
Reason for Removal
•
Work Performed (Highlight Current Service Call)
After a claim form is authorized, parts and labor reimbursements are
deposited into your direct deposit account within 30 days (if you have elected
to receive direct deposit).
Summary of Contents for IPF850
Page 1: ...Canon Service Guide...
