Canon iR C3380 series Service Manual Download

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Chapter 4

4-6

- if XX='01 to FF'

HDD formatting

CHK-
TYPE

Partition in

question

Description

YY=03 YY=05

YY=00,

01,02,04

YY=11,

YY=13,

YY=10,

12,14,22

,23,24

At time of start-up

During normal operation

Remedy Remedy Remedy Remedy Remedy Remedy

Items

deleted

(typical)

HDD

formatting

by HD-

CLEAR

HDD

formatting

by normal

mode +

SST

HDD

formatting

by safe

mode +

SST

FSTDEV

image data storage
area (e.g., Box)

*10

*11

*12

all stored

data (e.g.,

Box)

possible (3

partitions

simultane

ous)

FSTDEV

selected (3

partitions

simultane

ous)

IMG_MNG

image management
data

*10

*11

*12

FSTCDEV

image data storage
area (for Chasing)

*10

*11

*12

APL_GEN

general-purpose data
storage area

*10

*11

*12

General

possible (4

partitions

simultane

ous)

APL_GE

N selected

partitions

simultane

ous)

TMP_GEN

general-purpose data
storage area
(temporary file)

*10

*11

*12

General

TMP_FAX

fax (temporary file)

*10

*11

*12

FAX

TMP_PSS

PSS (temporary file)

*10

*11

*12

PSS

PDLDEV

PDL-related file
storage area (font,
registration form,
ICCProfile, PDL
function color
correction
information file)

*10

*11

*12

UserFont

Icc Profile

possible

PDLDEV

selected

BOOTDEV

Firmware storage
area (Booktable,
MEAP, Key,
certificate, PDF
dictionary, RUI
content, voice
dictionary (ICC
profile, PS test data))

*10

*11

*12

System

Not

possible

Not

possible

APL_MEAP

MEAP

*10

*11

*12

MEAP

possible

APL_SEND

address book, filter

*10

*11

*12

SEND

Not

possible

Not

possible

Not identified

HDD full sector fault
check and repair

*10

*11

*12

Description

Remedial action

WriteAbort(start-up)

1. Indicate the partition in question for CHK-TYPE; then, execute HDD-CHECK (several min to several 10s
of min); then, turn off and then on the power.
2. If the foregoing fails, indicate the partition for CHK-TYPE, and execute HDD-CLEAR; then, turn off and
then on the main power switch.

WriteAbort(start-up)

1. If possible, ask the user to make a backup of the data (address book) using the remote UI.
2. Indicate the partition in question for CHK-TYPE, and execute HDD_CHECK (several min to several 10s
of min); then, turn off and then on the main power switch.
3. If the foregoing fails, start download mode, and execute full formatting and reinstall the system software
(System, Lang, RUI); then, turn off and then on the main power switch.

WriteAbort(start-up)

Recovery on the boot partition always calls for the use of SST in safe mode:
1. Set CHK-TYPE=0, and execute HDD-CHECK (several 10s of min); then, turn off and then on the power.
2. If the foregoing fails, start download mode, and execute full formatting and reinstall the system software
(System, Lang, RUI); then, turn off and then on the main power switch.

WriteAbort(start-up)

1. Set CHK-TYPE=0, and execute HDD-CHECK (several 10s of min); then, turn off and then on the power.
2. If the foregoing fails, use CHK-TYPE-1, 2, 3, 5 to execute HDD-CLEAR; then, turn off and then on the
power.

file system error

1. Indicate the partition for CHK-TYPE, and execute HDD-CLEAR; then, turn off and then on the main
switch.
2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.

file system error

HDD-CLEAR cannot be executed in service mode so as to prevent inadvertent deletion of data for address
book, filter, and the like.
1. If possible, ask the user to make a backup of the data for address book using the remote UI.
2. Start in service mode, and start download mode. Execute full formatting using the SST, and reinstall the
system software (System, Lang, RUI); then, turn off and then on the main power switch.

file system error

This error seldom occurs.
1. Using CHK-TYPE=1, 2, 3, 5, execute HDD-CLEAR; then, turn off and then on the power.
2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.

file system error

Repair of the boot partition always calls for the use of the SST in safe mode.
1. Start up in safe mode, and execute full formatting using the SST and reinstall the system software (System,
Lang, RUI); then, turn off and then on the main power switch.
2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.

00,01,
02,04

HDD contact fault, or v x Works
system error

1. Check the cable and power supply connectors.
2. If the foregoing fails, start up in safe mode, and execute full formatting using the SST and reinstall the
system software; then, turn off and then on the main power switch.
3. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.