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Canon iR C3380 series, Service Manual


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Contents

Contents

11.1 MEAP.........................................................................................................................................................................11-1

11.1.1 Checking the Operating Environment. .................................................................................................................................... 11-1
11.1.2 Setting Up the Network ........................................................................................................................................................... 11-2
11.1.3 Setting the method to login to SMS......................................................................................................................................... 11-3
11.1.4 Login to SMS........................................................................................................................................................................... 11-7
11.1.5 Checking Application List ....................................................................................................................................................... 11-8
11.1.6 Starting and Stopping a MEAP Application............................................................................................................................ 11-9
11.1.7 Checking the Platform Information ....................................................................................................................................... 11-10
11.1.8 MEAP Specifications............................................................................................................................................................. 11-11
11.1.9 Checking the System Information of a MEAP Application with SMS ................................................................................. 11-12
11.1.10 Printing the System Information of a MEAP Application................................................................................................... 11-13
11.1.11 Reference (Application System Information)...................................................................................................................... 11-13
11.1.12 Installing an Application...................................................................................................................................................... 11-14
11.1.13 MEAP Enterprise Service Manager..................................................................................................................................... 11-16
11.1.14 Adding a License File .......................................................................................................................................................... 11-16
11.1.15 Disabling a License File (suspending a license) .................................................................................................................. 11-18
11.1.16 Downloading/Removing an Invalidated License File.......................................................................................................... 11-20
11.1.17 Reusable license................................................................................................................................................................... 11-22
11.1.18 License for forwarding......................................................................................................................................................... 11-23
11.1.19 Uninstalling an Application ................................................................................................................................................. 11-25
11.1.20 Changing Login Services..................................................................................................................................................... 11-26
11.1.21 Initializing the Password...................................................................................................................................................... 11-30
11.1.22 Creating a Backup for MEAP Application Area, Formatting the Hard Disk, Restoring the MEAP Application Area with the 

Backup, Using the SST (Service Support Tool)........................................................................................................................... 11-30

11.1.23 Replacing the Hard Disk Drive............................................................................................................................................ 11-32
11.1.24 MEAP Safe Mode ................................................................................................................................................................ 11-32
11.1.25 Setting HTTP port for MEAP application (level 2)............................................................................................................. 11-33
11.1.26 Reference material ............................................................................................................................................................... 11-36
11.1.27 Option for exclusive individual measure ............................................................................................................................. 11-37

Summary of Contents for iR C3380 series

Page 1: ...Aug 29 2006 Service Manual iR C3380 2880 Series...

Page 2: ......

Page 3: ...need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countri...

Page 4: ...uiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet...

Page 5: ...ed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal me...

Page 6: ......

Page 7: ...2 2 1 Common Settings 1 10 1 2 2 2 Timer Settings 1 12 1 2 2 3 Adjustment Cleaning 1 12 1 2 2 4 Report Settings 1 12 1 2 2 5 System Settings 1 13 1 2 2 6 Copy Settings 1 15 1 2 2 7 Communications Set...

Page 8: ...der 2 18 2 8 1 Checking the Contents 2 18 2 8 2 Turning Off the Host Machine 2 19 2 8 3 Installation Procedure 2 19 2 8 4 Installation Procedure in the imageWARE Accounting Manager hereinafter referre...

Page 9: ...of Operations for a Print Job mono color 3 4 Chapter 4 Main Controller 4 1 Construction 4 1 4 1 1 Construction and Functions 4 1 4 2 Construction of the Electrical Circuitry 4 2 4 2 1 Main Controller...

Page 10: ...M PCB 4 17 4 7 9 2 Removing the Boot ROM PCB 4 17 4 7 10 Image Memory SDRAM 4 17 4 7 10 1 Before Removing the Image Memory SDRAM PCB 4 17 4 7 10 2 Removing the Image Memory SDRAM PCB 4 18 4 7 11 HDD 4...

Page 11: ...PCB 5 19 5 4 3 Inverter PCB 5 20 5 4 3 1 Before Removing the Inverter PCB 5 20 5 4 3 2 Removing the Inverter PCB 5 20 5 4 4 Scanner Motor 5 21 5 4 4 1 Before Removing the Scanner Motor 5 21 5 4 4 2 Re...

Page 12: ...10 7 2 3 Generation of the Developing Bias 7 10 7 2 4 Generation of the Primary Transfer Bias 7 11 7 2 5 Generation of the Secondary Transfer Bias 7 11 7 3 Image Stabilization Control 7 11 7 3 1 Overv...

Page 13: ...ving the Transfer Cleaner Unit 7 44 7 9 8 Secondary Transfer External Roller 7 45 7 9 8 1 Removing the Secondary Transfer Outer Roller 7 45 7 9 8 2 After Replacing the Secondary Transfer Roller 7 45 C...

Page 14: ...ecifying the Delivery Point 8 31 8 11 Parts Replacement Procedure 8 32 8 11 1 Pickup Unit 1 8 32 8 11 1 1 Before Removing the Cassette Pickup Unit 1 8 32 8 11 1 2 Removing the Cassette Pickup Unit 1 8...

Page 15: ...ving Manual Feed Unit 8 38 8 11 19 Manual Pickup Roller 8 38 8 11 19 1 Before Removing Manual Feed Pickup Roller 8 38 8 11 19 2 Removing Manual Feed Pickup Roller 8 38 8 11 20 Manual Feed Separation P...

Page 16: ...4 10 4 1 2 Route of Power to the Reader Unit 10 6 10 4 1 3 Timing of Supplying Power to the Reader Unit 10 6 10 4 1 4 Routes of Power to various Options 10 7 10 4 2 Rated Output of DC Power Supply PCB...

Page 17: ...Leakage Breaker 10 23 10 5 11 2 Removing the Electric Leak Breaker 10 23 10 5 12 HV1 PCB 10 23 10 5 12 1 Before Removing the HVT1 PCB for image forming 10 23 10 5 12 2 Removing HVT1 PCB for image for...

Page 18: ...r 10 32 10 5 30 1 Before Removing the Right Cover 10 32 10 5 30 2 Removing the Right Cover 10 32 Chapter 11 MEAP 11 1 MEAP 11 1 11 1 1 Checking the Operating Environment 11 1 11 1 2 Setting Up the Net...

Page 19: ...asic Procedure 13 3 13 3 1 Scheduled Servicing Basic Procedures 13 3 13 3 2 Items of Work for Scheduled Servicing reader unit 13 4 13 3 3 Items of Work for Scheduled Servicing printer unit 13 4 Chapte...

Page 20: ...4 Sensor 15 10 15 3 4 1 Sensor Table 15 10 15 3 5 Switch 15 13 15 3 5 1 Switch Table 15 13 15 3 6 Lamps Heaters and Others 15 14 15 3 6 1 Lamp Heaters and Others Table 15 14 15 3 7 PCBs 15 15 15 3 7...

Page 21: ...5 1 COPIER 17 39 17 5 1 1 COPIER Table 17 39 17 5 2 FEEDER 17 46 17 5 2 1 FEEDER Table 17 46 17 6 OPTION Machine Settings Mode 17 47 17 6 1 COPIER 17 47 17 6 1 1 COPIER Table 17 47 17 6 2 SORTER 17 8...

Page 22: ...19 18 5 1 Outline 18 19 18 5 2 Uploading Procedure 18 19 18 5 3 Downloading Procedure 18 21 18 6 Version Upgrade using USB 18 22 18 6 1 Overview of Menus and Functions 18 22 18 6 2 Points to Note 18...

Page 23: ...Chapter 1 Introduction...

Page 24: ......

Page 25: ...sories EUR 1 7 1 2 Product Specifications 1 8 1 2 1 Names of Parts 1 8 1 2 1 1 External View 1 8 1 2 1 2 Cross Section 1 9 1 2 2 User Mode Items 1 10 1 2 2 1 Common Settings 1 10 1 2 2 2 Timer Setting...

Page 26: ......

Page 27: ...configuration 3 for the delivery accessories The configuration is shown in the next section 1 1 2 System Configuration 1 Delivery Accessories 0013 8249 iR C3380i iR C3380 iR C2880i iR C2880 The syste...

Page 28: ...ath Unit E2 Function Accessory needed Saddle function Saddle Finisher Y2 Optional Power Supply R1 100V Buffer Path Unit E2 Function Accessory needed Punch function Finisher Y1 or Saddle Finisher Y2 Op...

Page 29: ...cessories 0013 8333 iR C3380i iR C3380 iR C2880i iR C2880 The system configuration is shown below F 1 3 1 Inner 2 way Tray D1 1a Installation Procedure Mounting the Inner 2 way Tray D1 2 Copy Tray J1...

Page 30: ...lation Procedure Refer to this service manual 6 2 Cassette Pedestal Y3 6a Installation Procedure Mounting the 2 Cassette Pedestral Y3 7 Envelope Cassette C2 100V 8 Envelope Cassette Attachment C2 115V...

Page 31: ...0 The following shows a typical system configuration F 1 6 T 1 7 1 1 8 Cassette Heater System Configuration 2 0014 2692 iR C3380i iR C2880i iR C2880 The following shows a typical system configuration...

Page 32: ...ransmission Accessories EUR 0013 9812 iR C3380i iR C3380 iR C2880i iR C2880 1 Cassette Heater Unit 29 attached to the Cassette Feeding Unit 2 Heater Switch PCB C1 3 Outlet Unit 4 Cassette Heater Attac...

Page 33: ...2MB Expansion RAM C1 16 HDD Data Encryption Kit B1 17 Coior Network Printer Unit J1 18 Super G3 FAX Board W1 19 Voice Guidance Kit B1 20 Voice Operation Kit A1 Function Accessory needed Overview UFRII...

Page 34: ...1 Secured Print Function Encrypted Printing Software C1 iWAMS Function Access Management System Kit A1 1 ADF Reading Glass Retainer 2 DADF 3 Reader Cover front 4 Control Panel 5 Front Right Cover 6 Ri...

Page 35: ...Cassette 1 20 Pickup Roller Cassette 1 21 Vertical Path Roller 2 22 Cassette 2 Pickup Assembly 23 Feed Roller Cassette 2 24 Separation Roller Cassette 2 25 Pickup Roller Cassette 2 26 Vertical Path R...

Page 36: ...splay Settings Initial Functions and Function Order Settings Copy Express Copy Send Mail Box Print Job Scan MEAP No Copy Screen Display Settings Regular Copy Only Regular and Express Copy Express Copy...

Page 37: ...t Settings No Paper Select All Paper Sources Auto Copies 1 to 9 999 sets Finishing If No Finisher Is Attached or Only the Optional Inner 2way Tray D1 is Attached Do Not Collate Collate Rotate Collate...

Page 38: ...itcher Staple Repositioning 1 Press Start No Saddle Stitch Position Adjustment 1 All paper sizes 2 0 mm to 2 0 mm in 0 25 mm increments 0 00 mm Yes Creep Displacement Correction Adjustment Correction...

Page 39: ...unications Settings E mail I Fax Settings Yes Maximum Data Size for Sending 0 Off 1 to 99 MB 3 MB Full Mode TX Timeout 1 to 99 hours 24 hours Divided Data RX Timeout 0 to 99 hours 24 hours Default Sub...

Page 40: ...g Option Settings Copy Set Num Op On Off Yes ID User Name On Off Date On Off Characters On Off Display Remaining Toner Error Message On Off No Display ID User Name On Off No USB Settings Use USB Devic...

Page 41: ...ission 1 On Off Yes Erase Failed TX On Off Yes Data Compression Ratio High Ratio Normal Low Ratio Yes Handle Documents with Forwarding Errors Always Print Store Print Off Yes Retry Times 1 0 to 5 time...

Page 42: ...1 ECM TX On Off Yes Pause Time 1 to 15 seconds 2 seconds Yes Auto Redial On Off Yes Redial Times 1 to 10 times 2 times Redial Interval 2 to 99 minutes 2 minutes TX Error Resend Error and 1st Page All...

Page 43: ...of the Platen Cover 1 Clean the platen glass 1 and the underside of the platen cover 2 with a cloth moistened with water or solution of mild detergent well wrung then dry wipe them with a soft dry cl...

Page 44: ...water well wrung then dry wipe them with a soft dry cloth F 1 18 6 Close the middle cover and the feeder cover 3 Original Reading Block 1 Open the feeder F 1 19 2 Clean the original reading block 1 w...

Page 45: ...ing tool 1 from the backside of the front cover F 1 23 3 Hold the knob of the cleaning tool 1 and slowly move it back and forth to clean the 4 internal points 2 of the host machine with the pad at the...

Page 46: ...bout once a month and keep a record of inspection Go through the following 1 Turn off the main power switch 2 Push the test button 1 of the breaker with the tip of a ball point pen or the like F 1 25...

Page 47: ...n put into force regulations concerning laser products on August 2 1976 These regulations apply to laser products manufactured on and after August 1 1976 and the sale of laser products not certified u...

Page 48: ...RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS The following warnings are given to comply with Safety Principles EN60950 Wenn mit...

Page 49: ...ensor Cassette capacity 680 sheets 64g m2 paper 550 sheets 80g m2 paper Multifeeder tray capacity 55 sheets 64g m2 paper 50 sheets 80g m2 paper Non image width leading edge 4 0 1 5 1 0mm one side both...

Page 50: ...d Heavy paper 2 up to 164g m2 A4 LTR B5 12 5 A4R LTRR 8 5 B4 LGL 8 5 A3 7 5 LDR 7 0 SRA3 7 0 12 X18 7 0 A5R B5R STMTR 6 to 2 A5 LTR 12 5 OHP Color 5 5 BK 20 20 1200dpi A4 LTR 16 5 15 12 5 16 5 15 16 5...

Page 51: ...OHP A4 LTR Yes No Yes Card Postal card A6R non fixed size Return postal card A5 A5R non fixed size No No Yes Four panel postcard A4 A4R non fixed size No No Yes Label A4 A4R LTR LTRR No No Yes Paper w...

Page 52: ......

Page 53: ...Chapter 2 Installation...

Page 54: ......

Page 55: ...2 4 1 Troubleshooting the Network 2 14 2 4 2 Making Checks Using a Loopback Address 2 15 2 4 3 Making a Check Using a Local Host Address 2 15 2 5 Checking the Images Operations 2 15 2 5 1 Checking th...

Page 56: ...tion Procedure 2 41 2 14 Installing the Voice Operation Kit 2 47 2 14 1 Checking the Contents 2 47 2 14 2 Turning Off the Host Machine 2 48 2 14 3 Installation Procedure 2 48 2 15 Installing the Power...

Page 57: ...satisfied C C zone Copying operation is performed normally without any safety issues malfunction and errors in display 3 The machine must not be installed near a source of fire or in an area subject t...

Page 58: ...object brought in from a cold to warm place i e as the result of the rapid cooling of the moisture vapor around the object 2 The machine weighs a maximum of about 125 kg including a DADF Be sure to wo...

Page 59: ...Internal Revenue Stamps cancelled or uncancelled Cheques or drafts drawn by Governmental agencies Licences and Registrations documents for motor vehicles Also all literary musical artistic and typogr...

Page 60: ...left right and lift the machine off the skid 2 The machine weighs a maximum of about 125 kg including a DADF Be sure to work in a group of 4 persons when lifting it Also lift the main body while keep...

Page 61: ...so it may scratch the ITB belt F 2 12 7 Press the push button 1 and hold the grip 2 to open the ITB unit 3 upward F 2 13 8 Secure the ITB unit 1 in place with the tip resistant arm 2 Secure in the lo...

Page 62: ...hands as shown in the figure and shake it up and down 5 times to ensure the developer inside spread evenly F 2 18 11 Hold down the drum cartridge as shown in the figure and draw the sealing tape 1 in...

Page 63: ...s not opened properly Therefore toner does not get into the drum cartridge from the hopper assembly and the spilled toner strays within the machine If removing the drum cartridge while the shutter lev...

Page 64: ...toner retainer Bk 1 to the host machine and turn the lever 2 in the direction of the arrow to lock F 2 27 3 Set the rest of the toner retainers in the same way 4 Close the front door 2 2 6 Connection...

Page 65: ...is not installed F 2 31 Stamp Model with DADF only 1 Open the DADF feeder cover 1 and separation guide 2 F 2 32 2 Using tweezers fix the stamp in place making sure that the print face of the stamp fac...

Page 66: ...t shipment A label in English is attached at shipment F 2 39 2 2 8 Fixing the Machine in Place 0013 8269 iR C3380i iR C3380 iR C2880i iR C2880 If a Cassette Pedestal Is Used 1 Move the machine to its...

Page 67: ...the printout of the test print 2 on the copyboard glass as instructed on the control panel scan 10 Close the copyboard cover DADF 11 Press start to read The machine reads the print out of the test pr...

Page 68: ...right cover 2 Adjusting the Margin 2nd side 1 Make a copy using the cassette 1 as the source of paper then check to make sure that the margin on the front side is 2 5 2 0 mm F 2 51 2 If the margin is...

Page 69: ...the service label ADJ MFRE 4 Press the Reset key twice to end service mode 5 Adjusting the Margin Along the Leading Edge 1st side Make a copy using the cassette 1 as the source of paper then check to...

Page 70: ...ther hand you need not make a PING based check 1 Make the following selections in service mode COPIER TEST NETWORK PING 2 Enter the IP address using the keypad on the control panel and press the OK ke...

Page 71: ...ut if the IP address and its settings assigned to the machine is correct b poor connection of the main controller PCB sub LANBAR C check the connectors associated with the main controller PCB sub LANB...

Page 72: ...paper on the copyboard glass 3 Remove all toner cartridges and developing assembly so that the developing rotary will not rotate in response to vibration occurring in transit 2 7 Installing the Copy...

Page 73: ...y 2 F 2 63 3 Connect the power cable to the outlet 4 Turn on the main power switch 5 Login to the service mode 6 Select the followings to register 1 COPIER OPTION ACC OUT TRAY 7 Check to see the follo...

Page 74: ...rd reader C1 the card reader mounting kit B1 is necessary Card Reader C1 F 2 64 Card Reader Mounting Kit B1 F 2 65 1 Card reader 1pc 2 Screw RS tightening M4X10 1pc 3 Toothed washer 1pc not used in th...

Page 75: ...ation Procedure 0013 8330 iR C3380i iR C3380 iR C2880i iR C2880 After installing the card reader C1 enter the card number to use in the service mode of this machine by selecting the following COPIER F...

Page 76: ...he connector area 2 of the host machine F 2 69 6 Pass the relay cable 2 from the cut off 1 and attach the rear right cover 3 4 screws 4 removed in the step 3 F 2 70 7 Close the cassette upper right co...

Page 77: ...the relay cable 1 of the card reader in place 1 edge saddle 2 1 wire saddle 3 F 2 72 10 Connect the relay cable 1 that is connected in the step 5 with the relay cable 2 of the card reader F 2 73 11 F...

Page 78: ...ng 1 as the first number in Service Mode COPIER FUNCTION INSTALL CARD 2 Press Reset to exit from Initial Settings Registration 3 Select Initial Settings Registration System Administration Settings Net...

Page 79: ...R C2880 When installing the machine see the Combination Table for Accessory Installation 1 Remove the 2 face seals 1 F 2 76 2 Tighten 2 stepped screws RS tightening 1 to the upper right cover of the h...

Page 80: ...pter 2 2 24 F 2 77 B In the case that the card reader is attached to the host machine F 2 78 3 Set the cut offs 2 of the support plate on the Document Tray 1 with the stepped screws 3 F 2 79 1 1 3 1 2...

Page 81: ...disk 1 Hold down the control panel power switch for 3 sec or more 2 Follow the instructions on the shutdown sequence screen to let the main power switch be ready to turn off 3 Turn off the power swit...

Page 82: ...cover 1 If the cassette pedestal was installed open also the cassette right lower cover 2 F 2 83 4 Pull out the reader power supply cable 1 5 Detach the right rear cover 2 4 screws 3 F 2 84 6 Remove...

Page 83: ...ect the connector 1 on the main body from the wire saddle 2 to get it out to the rear side of the main body 9 Close the wire saddle F 2 87 10 Fix the key switch bracket 1 1 screw 2 Screw removed in th...

Page 84: ...d in the step 1 to the wire saddle 18 Connect the power supply cable to the power plug 19 Turn ON the main power switch 2 10 4 Checking After Installation 0013 8325 iR C3380i iR C3380 iR C2880i iR C28...

Page 85: ...0 iR C2880i iR C2880 Prepare the following parts because each part of the heater PCB is assigned as service part F 2 92 T 2 3 2 11 4 Turning Off the Host Machine 0014 2492 iR C3380i iR C3380 iR C2880i...

Page 86: ...t blade screwdriver detach the connector cover 2 F 2 93 3 Fit the 3 hooks 2 of the heater unit 1 to the slit of the base plate to match the hole positions In the case of mounting the heater unit make...

Page 87: ...by inserting the part indicated as 1 from the front side of the host machine with a flat blade screwdriver detach the connector cover 2 F 2 97 3 Fit the 3 hooks 2 of the heater unit 1 to the slit of...

Page 88: ...the rear side of the host machine B F 2 100 7 Put back the cassette 3 and 4 2 11 6 Mounting the Heater PCB 0014 2782 iR C3380i iR C3380 iR C2880i iR C2880 1 Open the cassette upper right cover 1 In th...

Page 89: ...cover 1 lattice connector 2 in the case that the cassette pedestal is mounted 3 screws 3 to loosen 6 screws 4 to remove F 2 104 6 Pull out the 3 harnesses of the AC connector 1 from the cable guides 2...

Page 90: ...he heater PCB 2 2 screws TP M3X6 3 F 2 106 9 Connect the AC connector 1 to the heater PCB and pass it through the edge saddle 2 F 2 107 10 Connect the 2 AC connectors 1 to the heater PCB and pass them...

Page 91: ...edestal is mounted rear right cover reader power cable 13 In the case that the cassette pedestal is mounted close the cassette lower right cover Close the upper right cover 14 Turn ON the heater switc...

Page 92: ...f 3 Turn off the power switch 4 Disconnect the power cables for the power outlet 2 12 3 Mounting the Cassette Heater Attachment 0014 2970 iR C3380i iR C3380 iR C2880i iR C2880 1 Detach the small cover...

Page 93: ...in place with the edge saddle 4 4 Attach the heater outlet 2 with the screw TP M3X6 5 F 2 112 5 Attach the lower rear cover 6 Detach the rear cover 1 of the cassette pedestal 4 screws 2 F 2 113 7 Usi...

Page 94: ...ttom of the cassette pedestal attach it with 2 screws TP M3X6 4 F 2 115 F 2 116 9 Attach the rear cover of the cassette pedestal 10 Connect the lattice connector to the host machine 11 Connect the pow...

Page 95: ...use the screw that was removed in the step 1 1 screw TP M3X6 4 F 2 118 2 13 Installing the Voice Guidance Kit 2 13 1 Checking the Contents 0014 2056 iR C3380i iR C3380 iR C2880i iR C2880 Voice Guidan...

Page 96: ...3 Turn off the power switch 4 Disconnect the power cables for the power outlet 1 Speaker Unit Upper 1pc 10 Screw binding M4X6 1pc 2 Speaker Unit Lower 1pc 11 Screw binding M4X40 2pc 3 Cable 1300 mm 1...

Page 97: ...tallation Procedure 1 Release five wire saddles 1 on the rear upper cover make two cables 2 coming off upward F 2 120 2 Detach the rear upper cover 1 3 screws 2 to remove 6 screws 3 to loosen F 2 121...

Page 98: ...ng F 2 125 The slide switch SW1 on the voice operation board is mounted to switch between in accordance with the transfer speed of PCI bus If the position of the switch does not match the transfer spe...

Page 99: ...tor F 2 127 8 Fix the voice board 1 in place with two screws 2 removed in the step 4 F 2 128 9 Attach the cover in the opposite step from the one for detaching controller box cover rear upper cover 10...

Page 100: ...F 2 130 13 Mount the speaker unit upper 1 on the speaker unit lower fix them with a screw binding M4X6 2 from beneath F 2 131 14 Detach the cover 1 on the cord guide F 2 132 15 Peel off two released p...

Page 101: ...16 Connect the cable 2 into the speaker unit 1 F 2 134 17 Attach the ferrite core 1 to the cable Be sure that the length 2 is 50 mm or shorter F 2 135 18 Connect the cable 1 to the terminal 2 of the...

Page 102: ...Voice Board is displayed that means that the voice board is correctly recognized 2 Setting After Installation To use voice guidance after power on it is necessary to set the followings 1 Select Additi...

Page 103: ...er 2pc Use 1pc in this machine 16 Wire Saddle 1pc 5 Voice Operation Board 1pc 17 Voice Guidance Kit Users Guide 1pc 6 Board Support Plate 1pc 18 Voice Guidance Kit Users Guide CD 1pc 7 Board Support P...

Page 104: ...wer switch be ready to turn off 3 Turn off the power switch 4 Disconnect the power cables for the power outlet 2 14 3 Installation Procedure 0014 2523 iR C3380i iR C3380 iR C2880i iR C2880 When instal...

Page 105: ...he board support plate 2 to the voice operation board 1 2 screws TP M3X6 3 2 washers 4 2 hex screws 5 F 2 143 Check the Slide Switch SW1 on the Voice Operation Board The slide switch SW1 on the voice...

Page 106: ...66MHz F 2 144 6 Connect the voice operation board 1 to the connector of the main controller PCB When inserting the board into the connector be sure that the board is vertical against the connector F 2...

Page 107: ...unit lower 1 1 screw binding M4X20 2 1 screw binding M3X20 3 F 2 148 12 Mount the speaker unit upper 1 on the speaker unit lower fix them with two screws binding M4X6 2 from beneath F 2 149 13 Detach...

Page 108: ...re 1 to the cable Be sure that the length 2 is 50 mm Fix it on the opposite side in the same procedure F 2 152 16 Connect the cable 2 to the speaker unit 1 F 2 153 17 Connect another cable 1 to the te...

Page 109: ...rd is recognized Service mode Select COPIER DISPLAY ACC STS PCI If Voice Operation is displayed that means that the voice operation board is correctly recognized 2 Setting After Installation To use vo...

Page 110: ...ey or the voice recognition button three seconds or longer 2 15 Installing the Power Supply 2 15 1 Turning Off the Machine 0014 1282 iR C3380i iR C3380 iR C2880i iR C2880 How to Turn Off the Host Mach...

Page 111: ...wer Supply PCB 1 Open the 4 wire saddles 1 on the upper rear cover and move the cable 2 upward F 2 158 2 Detach the upper rear cover 1 4 screws 2 remove 3 screws 3 loosen F 2 159 3 Detach the lower re...

Page 112: ...ette pedestal 1 is connected remove the stopper 2 then unplug the power code 1 2 screws 3 F 2 162 5 Detach the protection cover 1 1 screw 2 F 2 163 6 Free the harness 2 by picking the reuse band 1 F 2...

Page 113: ...9 Connect 7 connectors 2 to the optional power supply 1 F 2 167 10 Attach the protection cover 1 Hook 2 claws 2 1 screws the screw removed in step 5 3 F 2 168 2 Mounting Finisher Connector Mount 1 Pul...

Page 114: ...unt the finisher connector mount 1 1 screw RS tightening M3X8 2 F 2 171 5 Fix the finisher harness in place with the 2 wire saddle 1 and the edge saddle 2 and connect 2 connectors 3 F 2 172 6 Cut out...

Page 115: ...outlet 11 Turn ON the switch of the main power 2 16 Installing the DADF 2 16 1 Checking the Contents 0014 1041 iR C3380i iR C3380 iR C2880i iR C2880 DADF L1 F 2 174 1 DADF Main Unit 1pc 2 Blanking Sea...

Page 116: ...the main power switch may be turned off 3 Turn off the main power switch 4 Disconnect the power cable for the power outlet 2 16 3 Installation Procedure 0014 1044 iR C3380i iR C3380 iR C2880i iR C2880...

Page 117: ...them so that DADF is aligned against the left side of the unit when closing DADF F 2 179 F 2 180 6 Open the DADF feeder cover 1 and separation guide 2 F 2 181 7 Attach the stamp 1 using tools such as...

Page 118: ...aration guide and the DADF feeder cover 9 Connect DADF cable 1 F 2 183 2 16 4 Cleaning the Copyboard Glass 0014 1052 iR C3380i iR C3380 iR C2880i iR C2880 1 Wipe DADF reading glass with a cloth moiste...

Page 119: ...hinge check 1 3 Left Hinge Height Adjustment 1 Adjust the left hinge with the height adjustment screw 1 Loosen the fixing nut 2 before adjustment Tighten it after adjustment When the front side is fix...

Page 120: ...ice mode 2 Select the screen in the following order to display the adjustment screen 1 FEEDER 2 FUNCTION 3 TRY A4 highlighted 3 Align the tray side guide against the A4 A3 indication 4 Press OK key re...

Page 121: ...he copied paper Check the right angle by reading the difference between A and B dimensions at the edge of the copy If there is a difference between A and B perform adjustment from the step 3 F 2 190 4...

Page 122: ...ge and determine the optimum value 6 Reproduction Ratio Adjustment MEMO DADF reproduction ratio adjustment is performed by comparing the stream reading copy image and pressing plate reading copy image...

Page 123: ...is not performed the following problems may occur Incorrect under color density of the stream reading image Wrong detection of solid in the stream reading mode 1 Set paper for user normal use on the c...

Page 124: ...the left and right hinge assemblies with two each self tapping screws M3X8 1 Fit the sheet inside the rubber plate outside and fix it F 2 198 2 16 7 Operation Check 0014 1097 iR C3380i iR C3380 iR C28...

Page 125: ...panel according to the shut down sequence indicated so that the main power switch may be turned off 3 Turn off the main power switch 4 Disconnect the power cable for the power outlet 2 17 3 Installati...

Page 126: ...more sec has passed turn ON the main power switch 8 Press the additonal functions key Then check the follow menu added Common settings delivery tray setup 9 Select the tray B to copy and perform test...

Page 127: ...Chapter 3 Basic Operation...

Page 128: ......

Page 129: ...struction 3 1 3 1 2 Connections Among Major PCBs 3 2 3 2 Basic Sequence 3 3 3 2 1 Basic Sequence of Operations at Power On 3 3 3 2 2 Basic Sequence of Operations for a Print Job full color 3 3 3 2 3 B...

Page 130: ......

Page 131: ...ckup feed system block For detailed discussions of individual functions see the chapters that follow F 3 1 A General Control System B Original Exposure System C Laser Exposure System main controller P...

Page 132: ...wer supply PCB 20 Printer power supply PCB 21 Controller power supply PCB 22 DC driver PCB 23 Laser relay PCB 24 Relay PCB 25 All night power supply PCB 26 Cassette size relay PCB 27 Upper cassette si...

Page 133: ...generated PRINT from when all toner has been transferred to paper and the paper is delivered LSTR last rotation from when the paper has been delivered to when all drive has been stopped Power on CPU...

Page 134: ...e signal is generated PRINT from when all toner has been transferred to paper to when the paper is delivered LSTR last rotation from when the paper has been delivered to when all drive is stopped PSTB...

Page 135: ...paper 4 executes secondary transfer outside roller cleaning 5 picks up paper from the cassette 6 executes pre registration 7 executes registration 8 controls 165 to 240 degrees Celcius 9 controls 140...

Page 136: ......

Page 137: ...Chapter 4 Main Controller...

Page 138: ......

Page 139: ...14 4 7 2 Main Controller PCB main 4 14 4 7 2 1 Before Removing the Main Controller PCB 4 14 4 7 2 2 Removing the Main Controller PCB 4 14 4 7 2 3 Replacing Main Controller PCB 4 14 4 7 3 Main Controll...

Page 140: ...17 4 7 10 2 Removing the Image Memory SDRAM PCB 4 18 4 7 11 HDD 4 18 4 7 11 1 Before Removing the HDD 4 18 4 7 11 2 Removing the HDD 4 18 4 7 11 3 When Replacing the HDD 4 18 4 7 12 Controller Fan 4...

Page 141: ...output color space compression background removal LOG conversion direct mapping color balance zoom fine adjustment gradation conversion screen processing framing add on 4 Main controller PCB sub SJ A...

Page 142: ...512 MB 1 J1003 SRAM PCB connection slot J1008 main controller PCB sub PDRM EF A connection slot J1010 main controller PCB sub R A connection slot J1011 main controller PCB sub SJ A connection slot J1...

Page 143: ...the main power switch is turned on making checks on the image memory DDR SDRAM and the HDD condition An error code will be indicated if a fault is detected If the check ends normally the control prog...

Page 144: ...er 4 4 4 F 4 5 F 4 6 CPU HDD ROM Main controller PCB main access to the program at time of execution flow of system program operations System software CPU HDD ROM access to the program at time of exec...

Page 145: ...system software System Lang RUI then turn off and then on the main switch 3 If the fault still persists suspect a fault on the HDD and replace the HDD and reinstall the system software 06 The system...

Page 146: ...download mode and execute full formatting and reinstall the system software System Lang RUI then turn off and then on the main power switch 3 03 WriteAbort start up Recovery on the boot partition alw...

Page 147: ...HDD CHECK several min to several 10s of min then turn off and then on the power 2 If the forgoing fails indicate the partition for CHK TYPE and execute HDD CLEAR then turn off and then on the main swi...

Page 148: ...r correction for the CCD RGB filters If mono color mode only Bk signals hereafter See though prevention BE Bk generation mono color mode Framing Blanking Frame erasing Input direct mapping Edge enhanc...

Page 149: ...ignal CMYK F value adjustment Color balance correction Framing Blanking Background removal Bk generation Output direct mapping RGB CMY conversion Output gamma correction Optimum screen selection Smoot...

Page 150: ...e following shows the flow of image data when a copier function is being used F 4 11 4 Image area signal DDR SDRAM HDD PC PDL input Magnification processing Resolution conversion Rotation Color conver...

Page 151: ...the flow of image data when a SEND function is used F 4 13 Main controller PCB main sub SJ A sub R A sub PE A Reader unit Rotation Resolution conversion JPEG compression JPEG decompression DC controll...

Page 152: ...on Functions 0013 9223 iR C3380i iR C3380 iR C2880i iR C2880 The following shows the flow of image data when a fax reception function is being used F 4 15 Reader unit Rotation Resolution conversion JP...

Page 153: ...when a PDL function is being used F 4 16 JPEG decompression DDR SDRAM HDD Main controller PCB main sub JPEG compression DC controller PCB LIPS data RGB JPEGTIFF PDF RGB CMYK DISPLAY LIST data LIPS LX...

Page 154: ...er box page 4 14 Removing the Controller Box 6 Remove the main controller sub board sub R A board page 4 15 Removing the Main Controller PCB sub R A 7 Remove the main controller sub board sub PDRM EF...

Page 155: ...14 Detaching the Rear Upper Cover 2 Detach the left rear cover page 10 14 Detaching the Left Rear Cover 4 7 4 2 Removing the Main Controller PCB sub PDRAM A 0013 6783 iR C3380i iR C3380 iR C2880i iR...

Page 156: ...e the main controller PCB sub LANBAR C 2 connectors 2 2 screws 3 F 4 28 4 7 7 Main Controller PCB sub RB A 4 7 7 1 Before Removing the Main Controller PCB sub RB A2 0013 6782 iR C3380i iR C3380 iR C28...

Page 157: ...after replacing the SRAM PCB the machine will perform automatic initialization and will indicate a message on its panel to the effect that you are to turn off and then on the power switch found on its...

Page 158: ...he SST download the various software system language RUI The machine will take about 10 min to start up after downloading 2 If NetSpot Accountant NSA Is Used Together with a Card Reader The card ID us...

Page 159: ...registered with NSA and check that statistical operations are made for the device in question 4 7 12 Controller Fan 4 7 12 1 Before Removing the Controller Fan 0013 6789 iR C3380i iR C3380 iR C2880i...

Page 160: ......

Page 161: ...Chapter 5 Original Exposure System...

Page 162: ......

Page 163: ...ctivation Control 5 10 5 3 4 4 Error Detection 5 10 5 3 5 Detecting the Size of Originals 5 10 5 3 5 1 Overview 5 10 5 3 5 2 Points of Original Size Detection 5 11 5 3 5 3 Overview of Detection Operat...

Page 164: ...ensor 5 22 5 4 6 1 Before Removing the Copyboard Cover Open Closed Sensor front rear 5 22 5 4 6 2 Removing the Copyboard Cover Open Closed Sensor front rear 5 22 5 4 7 Contact Sensor HP Sensor 5 23 5...

Page 165: ...ocessing by the main controller PCB main Lens rod lens array CCD number of lines 3 RGB Number of pixels 7488 maximum reading width 310 mm CIS drive control by reader motor M501 Scanning lamp activatio...

Page 166: ...riginal size detection AB Original sensor 2 original size detection Inch Item Notation Description J 5 0 0 J 5 0 1 J 5 0 5 J 5 0 2 J 5 1 0 J 5 1 1 J 5 1 2 J 5 0 6 J5018 J5015 J 5 0 3 5 0 4 Reader moto...

Page 167: ...riginal cover open closed sensor CIS HP sensor J510 used for connection with the contact image sensor CIS J511 used for connection with the original size sensor AB Inch J512 used for connection with t...

Page 168: ...ing lamp intensity stabilization CIS output gain adjustment Shading position CIS output offset correction Shading position 1 shading position 1 Shading position Original leading edge Original size det...

Page 169: ...the copyboard cover ADF is open 2 Shading position Original leading edge original trailing edge Original size detection position 1 CIS HP sensor HP 2 1 reverse forward Shading correction Start key ON...

Page 170: ...3 1 2 Reader Motor Control 0013 8579 iR C3380i iR C3380 iR C2880i iR C2880 The reader motor driver turns on off the reader motor and controls its direction speed of rotation F 5 11 MEMO The machine u...

Page 171: ...mage scan full color mode originals of 300 dpi or lower 320x450 12 x18 118 mm sec black and white mode 236 mm sec Function Mode Scan speed Start position Accelerated Original leading edge Normal speed...

Page 172: ...CIS to read images line by line T 5 6 F 5 13 Item Description Scanning lamp used to illuminate originals Rod lens array used to collect light reflected by originals CCD array used to collect reflecte...

Page 173: ...S the CCD LUT setting is not 0 after replacement of the reader controller PCB Service Mode setting CIS unit gain correction data COPIER OPTION BODY CCD LUT CCD Gain Fine Correction COPIER FUNCTION CCD...

Page 174: ...ed on e g at time of shading correction E225 CIS intensity error fault in the inverter PCB fault in the reader controller PCB fault in the contact image sensor CIS fault in the flexible cable poor con...

Page 175: ...S in home position xenon lamp off original sensor off F 5 18 2 Copyboard Cover Opened Point of original detection 1 Point of original detection 2 Point of original detection 3 Point of original detect...

Page 176: ...Fully Closed After the copyboard cover sensor has identified a closed state the machine checks for a change in the output level of the original sensor CCD point of detection for 3 sec If there is no c...

Page 177: ...is detected the contact image sensor moves to the next candidate point 2 times max A B C B C A or C A B The point identified will be used as the point of reading for the next job For the control at t...

Page 178: ...Location Image correction Gain correction against reference position A reading reference location yes no B point about 0 5 mm toward roller inside from reference position yes no C point about 1 0 mm t...

Page 179: ...880 The machine s CCD sensor is a linear image sensor that consists of 3 lines RGB 1 line each and it is composed of 7488 pixel photocells The signals generated through photo conversion at the light r...

Page 180: ...ng lamp The machine performs shading correction to correct any discrepancy in the output of the CCD It performs shading correction at power on and or for each job 5 3 7 6 Shading Adjustment 0013 8599...

Page 181: ...380 iR C2880i iR C2880 A Enter the value indicated by the bar code found at the upper right on the copyboard glass copyboard cover using the following service mode items COPIER ADJUST CCD W PLT X COPI...

Page 182: ...7 iR C3380i iR C3380 iR C2880i iR C2880 If an ADF is used be sure to execute P PRINT of service mode to obtain its printout COPIER FUNCTION MISC P P PRINT 5 4 2 2 Before Removing the Reader Controller...

Page 183: ...the standby condition after the controller circuit PCB replacement turn ON OFF the power supply once again if you are initializing the RAM of the reader controller without replacing the PCB Using the...

Page 184: ...the reader controller or initialized the RAM 1 Enter the values indicated in the P PRINT printout you have previously generated for the following a main scanning direction position adjustment stream r...

Page 185: ...iR C3380 iR C2880i iR C2880 1 Detach the reader front cover page 10 15 Detaching the Reader Front Cover 2 Detach the reader rear cover page 10 16 Detaching the Reader Rear Cover 3 Detach the copyboar...

Page 186: ...ion value for sub scanning direction F 5 60 Also be sure to update the values indicated on the service label attached be hind the reader left cover by the values indicated on the CIS label Reference T...

Page 187: ...connector 1 When detaching the sensor do so as if to push it under the claw 2 found at the rear F 5 64 After replacing the sensor pull the drive belt rear 1 in the direction of the arrow so that the...

Page 188: ...Chapter 5 5 24 F 5 68 4 Remove the original sensor 2 hook 1 F 5 69...

Page 189: ...Chapter 6 Laser Exposure...

Page 190: ......

Page 191: ...n 6 4 6 2 1 3 Controlling Synchronization in Sub Scanning Direction 6 5 6 2 1 4 BD Correction 6 7 6 2 2 Controlling the Intensity of Laser Light 6 9 6 2 2 1 APC Control 6 9 6 2 3 Controlling the Laser...

Page 192: ......

Page 193: ...circuit Note 1 and a scanner motor among others These components are constructed as a single entity scanner unit and are controlled by the DC controller Laser Light Wave length 780 to 800nm infrared...

Page 194: ...response the DC controller turns on the scanner motor to rotate the 6 facet mirror 2 When the scanner motor starts to rotate the DC controller uses the scanner motor control signal and the BD signal...

Page 195: ...f when the laser diode of the laser driver PCB goes on and off at a specific intensity The machine s laser driver PCB consists of 2 PCBs Y M laser driver PCB C Bk laser driver PCB each with 2 systems...

Page 196: ...er circuit to go on 2 The laser beam path is equipped with a BD circuit used to receive the beam 3 The BD circuit detects the laser beam generates the reference BD signal BD RAW1 and sends the result...

Page 197: ...the lead edge of paper This control is executed for every color and is controlled by the DC controller The following is the sequence of operation 1 When the print command arrives the DC controller gen...

Page 198: ...river The following is a timing chart depicting the relationship between the TOP signal of individual colors and video signals 1 Y TOP M TOP C TOP Bk TOP Print command Laser Drive Signal Y M Laser Dri...

Page 199: ...t points of 4 main scanning lines using the Bk laser as the reference BD is inherently subject to variation in the starting points of Y and M main scanning lines To make up for the variation the machi...

Page 200: ...ateral hexahedron Actual Polygon Mirror non equilateral hexahedron Y M laser driver D CON C Bk laser driver Reference BD BD circuit Design write start position Actual write start position VDO T1 BD Id...

Page 201: ...sure that the intensity of laser light remains at a specific level The machine uses 2 laser driver PCBs each with a laser driver IC taking care of 2 colors and performing APC control for individual co...

Page 202: ...ses 2 speed detection signals with the aim of helping the laser scanner unit last longer Notes The FG signal is a detection signal for coarse adjust ment used at time of motor start up while the BD si...

Page 203: ...l for speed detection Scanner Motor Related Error Code The following error codes are associated with the scanner motor E0100 0000 BD error Indicates that the interval of the BD signal at time of const...

Page 204: ...ble 2 F 6 14 3 Detach the cover 1 F 6 15 4 Remove the laser scanner unit 1 3 screws 1 F 6 16 Points to Note when Mounting the Laser Scanner Unit When removing or mounting the laser scanner unit hold t...

Page 205: ...e values described on the label which is included in the package in the service modes below After reg istration attach the label onto the front cover COPIER FUNCTION LASER FSLUT Y1 to 8 COPIER FUNCTIO...

Page 206: ......

Page 207: ...Chapter 7 Image Formation...

Page 208: ......

Page 209: ...7 3 4 ATR Control 7 13 7 3 5 D max Control 7 14 7 3 6 PASCAL Control 7 17 7 3 7 D half Control 7 18 7 3 8 ARCDAT Control 7 21 7 3 9 Color Displacement Correction Control 7 22 7 3 10 ATVC Control 7 25...

Page 210: ...9 4 1 Before Removing the Hopper Supply Unit 7 42 7 9 4 2 Removing the Hopper Supply Unit 7 42 7 9 5 Developing Motor Bk Y M C 7 43 7 9 5 1 Before Removing the Developing Motor 7 43 7 9 5 2 Removing t...

Page 211: ...ing roller diameter 14 mm Cleaning mechanism None Items managed by built in memory No built in memory New product detection resistor only Primary transfer block Charging system Roller contact charging...

Page 212: ...it and HVT1 2 high voltage PCB to form images on paper according to the instructionsarriving in the form of a video signal F 7 1 1 Laser scanner unit 2 Drum unit 3 ITB unit 4 Toner container 5 Fixing...

Page 213: ...e photosensitive drum step 10 post exposure prevents uneven density by evening out the surface of the photosensitive drum 7 1 4 Static Image Formation Block 0013 8463 iR C3380i iR C3380 iR C2880i iR C...

Page 214: ...rubber and is given both AC and DC biases to keep the surface potential of the photosensitive drum even F 7 4 Step 2 laser beam exposure In this step a static image is formed on the surface of the pho...

Page 215: ...form layer of developer At this time the areas of the photosensitive drum exposed by the laser beam will have a positive potential in relation to the developing cylinder As a result the toner charged...

Page 216: ...plied to the secondary transfer outside roller to charge the back of paper to a positive potential As a result the toner on the ITB moves to the paper To prevent soiling of the back of paper the secon...

Page 217: ...h energy efficiency The machine s pressure roller has a higher potential than the fixing sleeve thus enabling the full retention of the negatively charged toner on paper and at the same time preventin...

Page 218: ...prevent image faults otherwise caused by soiling on the photosensitive drum or uneven charges remaining on the surface of the drum step 9 photosensitive drum cleaning In this step the toner remaining...

Page 219: ...is circuit works for applying bias to the primary charging roller the developing cylinder the primary transfer roller and the secondary transfer outer roller These biases are generated by the control...

Page 220: ...generation circuit is used to generate the DC bias applied to the primary charging roller It generates 2 types of biases PRI_DC_YMC PRI_DC_Bk for color and Bk The AC and DC biases that have been gene...

Page 221: ...applies these secondary transfer biases TR2 to the secondary transfer roller in keeping with a specific printing sequence as follows Print Bias DC positive bias It is a bias used to transfer toner fr...

Page 222: ...the thickness of the drum film 1 computes the drum count based on length of time during which the photosensitive drum has rotated and length of time during which the primary charging AC bias is appli...

Page 223: ...led every print video count every 80 sheet patch image reading sensor 2 Particulars of Control The machine computes the amount of toner to supply for each color and supplies it to the drum unit The ma...

Page 224: ...trol is outside the range of correction lower limit E020 010x outside correction range upper limit error 2 At time of printing the patch density data of the color in question as determined by ATR cont...

Page 225: ...at the density will be identical to the target density The machine executes this control only for the color of the drum unit that has been replaced F 7 20 1 Patch image data 2 Laser output 3 Photosens...

Page 226: ...nsity will be identical to the target density F 7 22 1 Patch image data 2 Developing DC bias 3 Developing cylinder UN16 patch image sensor MEMO To reduce down time the machine forms only one patch on...

Page 227: ...of the user mode 2 Control Description When the specified conditions are satisfied the main controller prints three kinds of the stored patch pattern see MEMO on paper Service technician sets the test...

Page 228: ...measure the patch pattern and sends the result back to the main controller which executes gradation correction based on the data so that ideal halftone images may be obtained In this control the mach...

Page 229: ...Chapter 7 7 19 F 7 25 1 Patch image data 2 Density data 3 D half control 4 Video data UN16 patch image sensor 3 Flow of Operation D CON UN16 ITB 1 3 Laser Scanner unit 4 M CON 2...

Page 230: ...le creation Y M C Bk EX D half correction table for Y Actual gradation characteristics Ideal gradation characteristics 0 100 Density data D CON Y1 Y2 Y3 Data output V CON Y4 Y5 Y6 Patch pattern data o...

Page 231: ...he presence of a specific condition the DC controller forms a patch pattern of each color Y M C Bk on the ITB a single pattern for each color a total of 4 patterns Thereafter the DC controller measure...

Page 232: ...on of the pat terns The DC controller computes the degree of displacement with reference to the position of the pattern detected based on the result the DC controller or the main controller corrects t...

Page 233: ...exists Condition 2 the standby time has lasted 10 min or more and the machine inside temperature has changed 1 deg C or more during continuous printing the machine inside temperature is different from...

Page 234: ...he measurement B taken at the right edge to detect the magnification of each color If there is a difference in main scanning direction the machine increases the number of pixels in main scanning direc...

Page 235: ...on in the case of sleep return of 8 hours or more When new drum unit is installed b Particulars of Control T 7 12 2 Secondary Transfer ATVC The machine executes secondary transfer ATVC when determinin...

Page 236: ...med over the total width of the ITB for a length of 80mm with density FFh Once the black band clears the secondary transfer roller secondary transfer outer roller cleaning see Note is performed Furthe...

Page 237: ...performed when post rotation is being performed the sequences are carried out in the order ATR control to ARCDAT control to colour band sequence 3 Control flow F 7 36 Toner band Y M C K A4 width On I...

Page 238: ...layer of carrier deposited on the devel oping cylinder the toner then jumps toner projection to the photosensitive drum for development The residual toner on the developing assembly after development...

Page 239: ...l F 7 38 1 Primary charging roller 2 Drum unit 7 5 1 3 Identifying a New Old Drum Unit 0014 0781 iR C3380i iR C3380 iR C2880i iR C2880 This device does not have memory in the drum unit so when a new d...

Page 240: ...t would usually be after drum initialisation is completed This mode would be used to replace a drum unit temporarily in order to check image quality for example when trying to trace the cause of a pro...

Page 241: ...k lever on the process unit When the lever is in the lock position the waste toner shutter is open and when the lever is in the unlock position the toner refill shutter is closed F 7 41 1 Toner refill...

Page 242: ...idual level sensor piezosensor 7 6 2 Supplying Toner 0014 0771 iR C3380i iR C3380 iR C2880i iR C2880 The toner for each color is fed from the toner retainer via the hopper assembly to the drum unit 1...

Page 243: ...epicting when 4 A4 full color prints are made with an image ratio of 40 F 7 44 1 Drum supply 2 Hopper supply PS3 through PS6 Toner feed level sensor M8 through M11 Toner feed motor Error code E025 000...

Page 244: ...tecting methods Detection by the piezosensor Detection by toner refill quantity detection sensor F 7 45 1 Hopper assembly 2 Toner detection signal 3 Toner refill quantity detection signal 4 drum unit...

Page 245: ...ing can continue for a few more sheets If printing is continued for just a few sheets there should be no problem as regards image quality Then the piezo sensor that carries out the remaining toner qua...

Page 246: ...was left on ITB by executing the following operations F 7 48 1 ITB cleaning blade 2 Bk halftone pattern 1 Particulars of Operation 1 The machine forms a Bk halftone pattern on the ITB over the length...

Page 247: ...r F 7 49 1 Secondary transfer outside roller 2 Drum ITB motor drive signal M1 drum ITB motor 7 8 Waste Toner Collection Mechanism 7 8 1 Collecting the Waste Toner 0013 8501 iR C3380i iR C3380 iR C2880...

Page 248: ...1 Waste toner count 2 Waste toner case full alert detection signal 3 Waste toner case 4 Waste toner 5 Waste toner screw UN6 waste toner sensor optical sensor The following is a brief description of th...

Page 249: ...toner case is replaced MEMO In this machine to prevent the collected waste toner from accumulating like a heap and from overflowing out of the waste toner case the waste toner screw built in the waste...

Page 250: ...o open the right cover 2 For taking in out of the process unit make sure to do with the duplexing unit 3 open F 7 55 4 Remove the 2 screws 1 F 7 56 5 Turn the handle 1 by 180 deg and then hold the han...

Page 251: ...duplexing unit 3 open F 7 61 4 Remove the 2 screws 1 F 7 62 5 Turn the handle 1 by 180 deg and then hold the handle 1 and the grip 2 to pull out the process unit 3 until it stops F 7 63 6 Press the p...

Page 252: ...he shutter lever to the Unlock position After that the drum cartridge can be removed 7 9 3 Drum ITB Motor 7 9 3 1 Before Removing the Drum ITB Moto 0014 2630 iR C3380i iR C3380 iR C2880i iR C2880 1 Re...

Page 253: ...4 Remove the printer power supply assembly page 10 18 Detaching the Printer Power Supply Assembly 7 9 5 2 Removing the Developing Motor 0014 2628 iR C3380i iR C3380 iR C2880i iR C2880 1 Remove the dev...

Page 254: ...ty is degraded due to touching the ITB clean the ITB with soft and dry cloth If the print quality is not improved execute the following Additional Functions Adjustment Cleaning Cleaning inside Main Un...

Page 255: ...0i iR C2880 Upon replacement to the new secondary transfer outer roller attachment of the rubber component of the secondary transfer roller onto the ITB belt caus es a white spot image In order to pre...

Page 256: ......

Page 257: ...Chapter 8 Pickup Feeding System...

Page 258: ......

Page 259: ...y Jam for the Pickup Unit 8 13 8 4 2 Stationary Jams 8 13 8 4 2 1 Common Stationary Jam 8 13 8 4 2 2 Stationary Jam at Power On 8 13 8 4 3 Other Jams 8 14 8 4 3 1 Size Difference Jam 8 14 8 4 3 2 Mate...

Page 260: ...he Cassette Size Sensor 8 35 8 11 9 2 Removing Cassette Size Sensor 8 35 8 11 10 Cassette Retry Paper Sensor 8 35 8 11 10 1 Before Removing Cassette Retry Paper Sensor 8 35 8 11 10 2 Removing Cassette...

Page 261: ...eparation Pad 8 39 8 11 21 Registration Motor 8 39 8 11 21 1 Before Removing Registration Motor 8 39 8 11 21 2 Removing Registration Motor 8 39 8 11 22 Duplex Unit 8 40 8 11 22 1 Before Removing Duple...

Page 262: ......

Page 263: ...to 12x18 EXE postcard envelope free size Paper weight cassette 1 2 64 to 80 g m2 single sided 64 to 80 g m2 auto double sided manual feed tray 64 to 128 g m2 if double sided manual feeding only no au...

Page 264: ...0 iR C2880i iR C2880 F 8 1 1 Pickup assembly cassette 2 2 Pickup assembly cassette 1 3 Manual feed pickup assembly 4 Registration roller assembly 5 Transfer assembly 6 Duplexing feeding assembly 7 Fix...

Page 265: ...roller 2 15 Duplexing feeding member 2 16 Secondary Transfer Outside Roller 17 Secondary Transfer Inside Roller 18 Duplexing feed roller 1 19 Duplexing feeding member 1 20 Presser roller 21 Fixing fi...

Page 266: ...R C2880i iR C2880 F 8 3 1 Pickup from cassette 1 2 Pickup from cassette 2 3 Pickup from cassette pedestal option 4 Pickup from side paper deck option 5 Pickup from manual feeder 6 Delivery to copy tra...

Page 267: ...tte 1 2 Pickup from cassette 2 3 Pickup from cassette pedestal option 4 Pickup from paper deck option 5 Pickup from manual feeder 6 Delivery to Finisher Z1 option 7 Delivery to copy tray 3 option 8 1...

Page 268: ...sensor B PS24 4 Cassette 2 paper level sensor A PS23 5 Cassette 2 paper sensor PS20 6 Cassette 2 retry sensor PS26 7 Cassette 1 paper sensor PS8 8 Cassette 1 retry sensor PS25 9 Manual feed paper sen...

Page 269: ...Multi Motor M7 Duplexing motor M14 No 1 delivery motor SL2 Cassette 1 pickup solenoid SL3 Cassette 2 pickup solenoid CL5 Manual pickup clutch CL6 Registration clutch 2 Delivery Assembly 2 3 F 8 8 M1A...

Page 270: ...as follows 1 Finisher Z1 in Use F 8 10 1 Increase in Speed for Pickup The speed is 1 5 times as high as the process speed in the case of manual feed decelerates to about 0 6 2 Increase in Speed for R...

Page 271: ...i iR C2880 Acceleration and starting point of acceleration according to each delivery outlet and materials and sizes are as follow The following 5 points are the points at which the feeding speed is c...

Page 272: ...sensor Heavy paper S 71 5 N A N A N A N A L 71 5 N A N A N A N A Transparency S 71 5 A point where the trail edge reaches a point 10 mm downstream from the fixing rear roller detect with the inner de...

Page 273: ...it completely stops 13 8mm to let it stop at the reversing point The followings show the timing for reversing accelerating control according to the paper size after turning on the reversing sensor unt...

Page 274: ...f time it takes for paper to move from the sensor N 1 to the delay jam sensor N is kept under control a delay jam is identified if the delay jam sensor does not go on within a specific length of time...

Page 275: ...e it starts initial multiple rotation at power on Source of paper Motor Clutch Sensor Cassette 1 cassette 1 pickup motor M4 cassette 1 retry sensor PS25 Cassette 2 cassette 2 pickup motor M5 cassette...

Page 276: ...When pickup takes place the pickup roller moves down to come into contact with the surface of paper The pickup roller is moved down when the pickup solenoid goes on The feed roller and the separation...

Page 277: ...machine to assume there is no cassette 1 Size switch of AB configuration Inch configuration The cassette size dial is equipped with a switch operated to change between AB and Inch configurations the...

Page 278: ...he control panel when the cassette in question is selected the machine will indicate a message prompting the supply of paper As for different terms of size descriptions such as 12X 18 switch the indic...

Page 279: ...C3380i iR C3380 iR C2880i iR C2880 The level of paper inside the cassette is checked using the following sensors T 8 9 F 8 19 1 Flag 2 Cassette paper sensor 3 Lifter clutch 4 Cassette paper level sens...

Page 280: ...following figures Paper level sensor A Paper level sensor B Paper sensor Paper level Control panel indication OFF OFF OFF 100 to 50 of capacity ON OFF OFF 50 to 50 sheets approx ON ON OFF 50 sheets or...

Page 281: ...pickup operation starts the multi lifting plate up down solenoid SL4 turns ON Then the lifting plate of the manual feeder pickup assem bly goes up and a paper on the manual feeder pickup tray is pres...

Page 282: ...a single sheet of paper When the leading edge of the sheet reaches the pre registration sensor PS7 and is moved a specific distance the manual pickup clutch goes off causing the sheet to arch in the...

Page 283: ...Horizontal Registration 0014 0325 iR C3380i iR C3380 iR C2880i iR C2880 The machine does not have the horizontal registration adjustment function by the horizontal registration detection at the time...

Page 284: ...lue as the measured value B 3 Turn OFF the LED and finish the measurement 4 Based on the reference value A and the measured value B calculate the transmittance of material If the transmittance is the...

Page 285: ...e control keep the arch level large while the arch sensor 2 PS16 detects large arch In the latter part keep the arch level small while the arch sensor PS2 detects small arch In both sensors increase t...

Page 286: ...tions regarding duplexing feeding for this machine Duplexing feeding is possible only for plain paper Heavy paper 105 g or more is out of specification since reversing feeding is not assured Sizes ava...

Page 287: ...wing chart Configuration Without an Accessory Installed F 8 30 However in the case of delivery to tray 3 outside the machine uses single sheet circulation Configuration with an Accessory Installed F 8...

Page 288: ...s picked up F 8 33 An image is formed for the 2nd side of the 1st sheet The 2nd sheet is picked up F 8 34 The 1st sheet is turned over and is moved for duplexing registration An image is formed for th...

Page 289: ...et is picked up F 8 36 An image is formed for the 1st side of the 1st sheet and the 2nd side of the 3rd sheet The 2nd sheet is moved for duplexing F 8 37 The 1st sheet is delivered The 3rd sheet is tu...

Page 290: ...F 8 39 The 2nd sheet is delivered The 4th sheet is turned over and is moved for duplexing registration The 3rd sheet is moved for registration once again The 5th sheet is picked up F 8 40 An image is...

Page 291: ...for duplexing registration The 4th sheet is moved for registration once again F 8 42 An image is formed for the 1st side of the 4th sheet The 5th sheet is moved for duplexing F 8 43 The 4th sheet is d...

Page 292: ...feeding speed is accelerated to 460mm s Due to the drive configuration of the delivery motor 2 and 3 when the motor is rotating at 1 2 speed or slower feeding speed cannot be accelerated to 1 2 speed...

Page 293: ...n the case of delivery to the tray and delivered to the saddle afterwards In delivery to the finisher Y1 saddle finisher Y2 the activation of the buffer outlet sensor is the trigger of the delivery no...

Page 294: ...Right Cover 3 Detach the right lower cover page 10 12 Detaching the Right Lower Cover 8 11 2 2 Removing the Cassette Pickup Unit 2 0014 0662 iR C3380i iR C3380 iR C2880i iR C2880 1 Pull out the casse...

Page 295: ...ht cover 3 Remove the separation roller 1 F 8 54 8 11 7 Cassette Pickup Motor 1 8 11 7 1 Before Removing the Cassette Pickup Motor 1 0014 0689 iR C3380i iR C3380 iR C2880i iR C2880 1 Detach the rear u...

Page 296: ...wer cover page 10 15 Detaching the Rear Lower Cover 3 Detach the rear right cover page 10 13 Detaching the Rear Right Cover 8 11 8 2 Removing the Cassette Pickup Motor 2 0014 0691 iR C3380i iR C3380 i...

Page 297: ...mps 3 4 F 8 66 4 Remove the cassette size sensor mount 1 2 screws 1 F 8 67 5 Detach the cover 1 from the cassette size sensor mount F 8 68 6 Remove the sensor 1 from the cassette size sensor mount F 8...

Page 298: ...ver page 10 12 Detaching the Right Lower Cover 4 Remove the cassette pickup unit 2 page 8 32 Removing the Cassette Pickup Unit 2 5 Remove the cassette pickup unit 1 page 8 32 Removing the Cassette Pic...

Page 299: ...assette Pickup Unit 2 5 Remove the cassette pickup unit 1 page 8 32 Removing the Cassette Pickup Unit 1 8 11 15 2 Removing Cassette Size Sensor PCB 0014 1260 iR C3380i iR C3380 iR C2880i iR C2880 1 De...

Page 300: ...0014 1173 iR C3380i iR C3380 iR C2880i iR C2880 1 Remove the manual feed pickup guide 1 1 screw 2 F 8 82 2 Detach the connector cover 1 1 claw 1 F 8 83 3 Remove the manual feed unit 1 1 connector 2 7...

Page 301: ...the Right Cover 3 Remove the manual feed unit page 8 38 Removing Manual Feed Unit 4 Remove the manual feed pickup roller page 8 38 Removing Manual Feed Pickup Roller 8 11 20 2 Removing Manual Feed Pi...

Page 302: ...t Cover 2 Remove the right cover page 10 32 Removing the Right Cover 8 11 22 2 Removing Duplexing Feed frame 0014 5600 iR C3380i iR C3380 iR C2880i iR C2880 1 Remove the Duplexing Feed frame 4 1coil s...

Page 303: ...Chapter 9 Fixing System...

Page 304: ......

Page 305: ...Fixing Assembly Absence Presence 9 7 9 2 2 Down Sequence Control 9 8 9 2 2 1 Down Sequence Control 9 8 9 3 Film Unit Pressurizing Mechanism 9 8 9 3 1 Pressure release control 9 8 9 4 Protective Funct...

Page 306: ......

Page 307: ...error detection to block the power to the fixing heater in the case of error thermistor TH1 TH2 TH3 temperature detection fixing thermo switch TP1 operating temperature 270 deg C Component Notation D...

Page 308: ...to detect temperature rises at the ends of the fixing film which happen when small size paper A4R etc is being fed continuously 9 2 1 2 Temperature control in standby 0014 5557 iR C3380i iR C3380 iR C...

Page 309: ...rding to the time elapsed since the previous job finished Also the fixer motor is rotated a prescribed number of times at 1 minute intervals The purpose of this function is to reduce the time required...

Page 310: ...rature of the fixing film reaches to the specified temperature it executes temperature control to prevent the edge temperature rise by feeding air from the 2 cooling fans to the fixing film edge Thank...

Page 311: ...ling fan will be turned ON OFF Below is a table showing the temperature rages at which the shutter fan will be turned ON At ambient temperature and humidity at full speed T 9 5 At ambient temperature...

Page 312: ...Special Fixing Mode 172 to 180 LTR LDR Plain Paper 167 to 175 Thin Paper 172 to 180 Thick Paper 167 to 175 Thick Paper 2 162 to 170 Special Fixing Mode 172 to 180 Paper Size Paper Type ON A4R Plain Pa...

Page 313: ...ens between paper and drops the print speed c Unclear fan shutter HP 1 Timing of detection At the time of power ON At the time of operation of fixing end cooling using small sized papers and during ra...

Page 314: ...ssure release control 0014 6432 iR C3380i iR C3380 iR C2880i iR C2880 This machine does the control to make pressuring releasing the fixing film unit to prevent the fixing film being transformed Press...

Page 315: ...pressure is applied The fixing motor M3 will be rotated in the opposite direction the negative rotation when pressure is released The sensor flag 3 in conjunction with the pressure release cover 2 wi...

Page 316: ...ge MAIN_THRM SUB_THRM1 SUB_THRM2 of the main thermistor sub thermistor 1 sub thermistor 2 If the output of MAIN_THRM is about 0 38 V or less equivalent of 258 deg C or more or that of SUB_THRM1 SUB_TH...

Page 317: ...as poor contact or the harness is faulty Replace the fixing sleeve unit sub thermistor Replace the DC controller PCB 1 0002 Condition During initial rotation the reading of the main thermistor is 50 d...

Page 318: ...9 5 2 Fixing Film Unit 9 5 2 1 Before Removing Fixing Film Unit 0013 8778 iR C3380i iR C3380 iR C2880i iR C2880 1 Remove the fixing unit page 9 12 Removing Fixing Unit 9 5 2 2 Removing Fixing Film Un...

Page 319: ...F 9 19 3 Tighten the 5 screws 1 and pull out the protection sheet 2 F 9 20 9 5 3 Pressure Roller 9 5 3 1 Before Removing Pressure Rolle 0013 8776 iR C3380i iR C3380 iR C2880i iR C2880 1 Remove the fix...

Page 320: ...hapter 9 9 14 F 9 23 4 Remove the pressure roller 1 by sliding it F 9 24 5 From the removed pressure roller 1 remove the following parts 1 gear 2 1 hook 3 1 bush 4 1 bearing 5 F 9 25 1 2 3 1 1 2 3 4 5...

Page 321: ...Chapter 10 Externals and Controls...

Page 322: ......

Page 323: ...4 3 Protection Function 10 8 10 4 3 1 Protective Functions 10 8 10 4 4 Backup Battery 10 8 10 4 4 1 Backup Battery 10 8 10 4 5 Energy Saving Function 10 8 10 4 5 1 Overview 10 8 10 4 5 2 Power Supply...

Page 324: ...Leakage Breaker 10 23 10 5 11 1 Before Removing the Leakage Breaker 10 23 10 5 11 2 Removing the Electric Leak Breaker 10 23 10 5 12 HV1 PCB 10 23 10 5 12 1 Before Removing the HVT1 PCB for image for...

Page 325: ...10 5 25 1 Before Removing the Fixing Side Cooling Fan 10 30 10 5 25 2 Removing the Fixing Side Cooling Fan 10 30 10 5 26 Secondarily Transfer Exhaust Fan 10 30 10 5 26 1 Before Removing the Secondary...

Page 326: ......

Page 327: ...ad and function key inputs to the CPU on the main controller PCB Monitoring the Touch Panel Input It communicates the key inputs made on the touch panel to the CPU on the main controller PCB Controlli...

Page 328: ...color mono color 2 total A full color mono color 2 copy black and white 2 total A black and white 2 not indicated 102 231 148 222 133 000 120V TW 2 total 1 total black and white 1 copy print full col...

Page 329: ...n absent present Cooling the delivery block 806 0001 FM10 Secondary transfer heat exhaust fan absent absent Cooling the secondary transfer block 806 0003 FM11 Power supply fan 2 absent present Cooling...

Page 330: ...e paper deck Main switch Switch ON OFF the AC power to the AC driver PCB Interlock switch DC Switch ON OFF the 24VUI to the DC driver PCB Leakage breaker Block the power supply at abnormal state Heate...

Page 331: ...5 Cassette heater H4 Deck heater H7 Cassette pedestal heater H1C Reader heater H6 Leakage breaker ELCB 1 2 Main switch SW4 Heater PCB Reader heater H5 Reader unit DC controller PCB High voltage power...

Page 332: ...nit 0013 8666 iR C3380i iR C3380 iR C2880i iR C2880 The reader unit is supplied with 24 13 VDC by the printer unit at the following timing F 10 8 J 5 0 0 J 5 0 1 J 5 0 2 J 5 1 0 J 5 1 2 J 5 0 1 5 J 5...

Page 333: ...Supply PCB 0013 8668 iR C3380i iR C3380 iR C2880i iR C2880 The ratings and the power tolerances of the printer power supply PCB are as follows T 10 5 10 4 2 2 Rated Output of the Controller Power Sup...

Page 334: ...utage or disconnection of the power plug When mit dem falschen Typ ausgewechselt besteht Explosionsgefahr Gebrauchte Batterien gemas der Anleitung beseitigen 10 4 5 Energy Saving Function 10 4 5 1 Ove...

Page 335: ...hine can recover without booting the HDD When booting the HDD sleep mode 1 the protection time 120 min to protect the HDD duration number must be retained Power consumption can be kept at low level by...

Page 336: ...Chapter 10 10 10 F 10 10 2 Remove the check mark from SNMP Status Enabled...

Page 337: ...Chapter 10 10 11 F 10 11...

Page 338: ...ght Lower Cover 10 5 1 2 1 Detaching the Right Lower Cover 0014 0637 iR C3380i iR C3380 iR C2880i iR C2880 1 Open the cassette lower right cover 1 2 Open the cassette upper right cover 2 F 10 14 3 Det...

Page 339: ...20 6 Remove the right front inside cover 1 2 screws 2 F 10 21 7 Remove the right front cover 1 3 screws 2 F 10 22 10 5 1 4 Rear Right Cover 10 5 1 4 1 Detaching the Rear Right Cover 0014 0636 iR C3380...

Page 340: ...r 0014 0642 iR C3380i iR C3380 iR C2880i iR C2880 1 Detach the left lower cover 1 6 screws 2 F 10 27 10 5 1 7 Left Rear Cover Upper 10 5 1 7 1 Detaching the Left Rear Cover 0014 0641 iR C3380i iR C338...

Page 341: ...upward F 10 31 2 Detach the rear upper cover 1 4 screws 2 Remove 3 screws 3 Loosen F 10 32 3 Detach the rear lower cover 1 6 screws 2 F 10 33 If the pedestal 3 has been installed disconnect the lattic...

Page 342: ...plate ADF 2 Disconnect the reader unit communication cable 1 and the ADF communication cable 2 models with ADF only F 10 38 3 Remove the 4 screws 1 to detach the reader rear cover 2 F 10 39 10 5 2 Hop...

Page 343: ...handle 1 and the grip 2 F 10 43 6 Detach the inside front right cover 1 2 screws 2 F 10 44 7 Detach the hopper unit cover 1 3 screws 2 F 10 45 8 Detach the inside front left cover 1 3 screws 2 F 10 46...

Page 344: ...r cover page 10 14 Detaching the Rear Upper Cover 2 Detach the rear lower cover 1 page 10 15 Detaching the Rear Lower Cover 10 5 4 2 Detaching the Controller Power Supply PCB 0013 6817 iR C3380i iR C3...

Page 345: ...les 3 F 10 54 7 Remove the printer power supply assembly 4 screws 2 F 10 55 10 5 6 Control Panel 10 5 6 1 Detaching the Control Panel 0014 2582 iR C3380i iR C3380 iR C2880i iR C2880 1 Open the front c...

Page 346: ...10 60 6 Detach the inside front right cover 1 2 screws 2 F 10 61 7 Detach the front right cover 1 3 screws 2 F 10 62 8 Detach the connector 1 F 10 63 9 Remove the 2 screws 1 F 10 64 10 Detach the scr...

Page 347: ...3 3 screws 4 F 10 67 3 Disconnect the 6 connectors 1 on the control panel CPU PCB 4 Disconnect the 2 connectors 2 on the control panel inverter PCB 5 Remove the 3 cable clamps 3 and the 2 edge saddles...

Page 348: ...ct the 7 connectors on the optional power supply PCB 1 and the 12 connectors on the controller power supply PCB 2 2 Remove the optional power supply controller power supply mount 3 9 cable clamps 4 3...

Page 349: ...cords connected to each faston At tach the codes back exactly as is shown in the picture when restoring them F 10 78 2 Remove 2 screws 2 and remove the electric leak breaker F 10 79 10 5 12 HV1 PCB 10...

Page 350: ...d F 10 84 2 Secure the ITB unit 1 in place with the tip resistant arm 2 Secure in the lower slot of the 2 Do not touch the ITB If the ITB is scratched it may cause the pickup fault or degradation of t...

Page 351: ...pply 9 cable clamps 4 3 wire saddles 5 1 connector 6 5 screws 7 F 10 90 3 Detach the lattice connector to the cassette pedestal 1 screw 2 F 10 91 4 Remove the screw 1 that fixes the grounding wire 2 5...

Page 352: ...16 2 Removing the Control Panel CPU PCB 0014 2586 iR C3380i iR C3380 iR C2880i iR C2880 1 Remove the lower left cover 1 of the control panel 2 screws 2 2 Remove the lower cover 3 of the control panel...

Page 353: ...9 iR C3380i iR C3380 iR C2880i iR C2880 1 Remove the control panel page 10 19 Detaching the Control Panel 10 5 18 2 Removing the Control Panel Inverter PCB 0014 2590 iR C3380i iR C3380 iR C2880i iR C2...

Page 354: ...rocess unit Fan 1 1 connector 1 F 10 111 10 5 20 3 Before Removing the Rear Process Unit Fan 0014 2635 iR C3380i iR C3380 iR C2880i iR C2880 1 Detach the rear upper cover page 10 14 Detaching the Rear...

Page 355: ...10 5 23 Power Supply Exhaust Fan 10 5 23 1 Before Removing the Power Supply Fan 0014 2641 iR C3380i iR C3380 iR C2880i iR C2880 1 Detach the rear upper cover page 10 14 Detaching the Rear Upper Cover...

Page 356: ...C2880i iR C2880 1 Remove the delivery contact fan mount 1 1 connector 2 1 cable clamp 3 1 edge saddle 4 4 screws 5 F 10 121 2 Remove the fan duct 1 1 claw 2 F 10 122 3 Remove the fixing side cooling f...

Page 357: ...C2880i iR C2880 1 Detach the rear upper cover page 10 14 Detaching the Rear Upper Cover 2 Detach the rear lower cover page 10 15 Detaching the Rear Lower Cover 3 Remove the DC driver PCB page 10 25 Re...

Page 358: ...4 F 10 132 While Attaching the Right Cover When attaching the right cover tighten the screws after placing the position ing plate into the proper position following the steps described below 1 Attach...

Page 359: ...Chapter 11 MEAP...

Page 360: ......

Page 361: ...11 14 11 1 13 MEAP Enterprise Service Manager 11 16 11 1 14 Adding a License File 11 16 11 1 15 Disabling a License File suspending a license 11 18 11 1 16 Downloading Removing an Invalidated License...

Page 362: ......

Page 363: ...a Microsoft Internet Explorer 5 01 SP2 Microsoft Internet Explorer 5 5 SP2 Microsoft Internet Explorer 6 SP1 Microsoft Windows ME Microsoft Internet Explorer 5 5 SP2 Microsoft Internet Explorer 6 SP1...

Page 364: ...ement Mode F 11 1 2 Make the following selections MEAP Settings button Use HTTP button On button OK button Operating System Supported browser Microsoft Windows 98 SE Microsoft Windows NT Workstation4...

Page 365: ...ificate necessary for the SSL communication Set the key and the certificate by SSL with Certificate Settings that exists in System Settings Network Settings TCP IP Settings on the iR device 11 1 3 Set...

Page 366: ...mal mode and then login by RLS Authentication Setting for login by Password Authentication 1 In order to make a setting for login by Password Authentication you need to login by RLS Authentication The...

Page 367: ...e setting is changed from Start to Stop access to login screen leads to the screen below and login becomes unavailable Login error screen F 11 7 Setting for login by RLS Authentication 1 In order to m...

Page 368: ...e tick of SMS Installer Service Remote Login Service Authentication radio button and click Stop F 11 10 4 Logout once and login again to check to see that the setting is applied properly In case the s...

Page 369: ...assword has been changed by the user s system administrator If so check with the system administrator for the new password Keep in mind that there is no special password offered for service work F 11...

Page 370: ...uestion not necessarily the size of resources actually used by the application The items of information include the following hard disk memory thread socket file descriptor You will not be able to ins...

Page 371: ...8070 iR C3380i iR C3380 iR C2880i iR C2880 1 Log in to the SMS 2 Click Application List 3 Click the radio button of the MEAP application in question and click Start or Stop F 11 17 4 Check to see that...

Page 372: ...i iR C2880 You can check the versions of MEAP Contents MEAP Specifications and Java Virtual Machine of the device Some applications may not be installed to some MEAP devices of specific specifications...

Page 373: ...ID is executed on the side of MEAP platform machine The machine which doesn t support the ID declared by the application rejects installation of such an application Meanwhile MEAP Specifications show...

Page 374: ...y and paste all information to create an attachment text information for preparing a problem report You can also use this function whenever you want to check the status of any particular application F...

Page 375: ...formation was depended on PDL However current version of function is not dependent on PDL So even device for which PDL is not available can print it Since iRC3220 11 1 11 Reference Application System...

Page 376: ...is the amount maximum memory usage declared in a statement within the application program and is expressed in kilobytes Registered Service It is a list of services that have been registered by the app...

Page 377: ...ion File identified by the extension jar License File identified by the extension lic F 11 26 5 See the message Installing Please wait a moment F 11 27 Important You cannot install only the license Yo...

Page 378: ...evious SMS can manage only one device at a time This utility reduces the management cost of devices and TCO Major functions Discovery of devices available for MEAP Discovery of devices available for M...

Page 379: ...Chapter 11 11 17 F 11 29 3 Check appears 4 On Application License Information page click License Management button F 11 30 5 Click Browse button and select the license file you want to install...

Page 380: ...first stop the application in question Once suspended the status of the license will be Not Installed and its application will no longer be available for use You can later restore a suspended license...

Page 381: ...apter 11 11 19 F 11 33 2 Click the name of the application that you want to disable F 11 34 3 License File Management page appears On Application License Information page click License Management butt...

Page 382: ...efore uninstalling an application If re installation is a possibility you may download the license file to a PC for storage To download or delete a license file first disable it Important Once you hav...

Page 383: ...F 11 37 4 Check Application License Information page appears 5 On Application License Information page click License Management button F 11 38 6 License File Management page appears To download click...

Page 384: ...rform for all license files When reinstalling Disable License file should be downloaded see Disabling a License File and Down loading Removing an Invalidated License File in this manual or a license f...

Page 385: ...ding it to a new device The license is forwarded by CE because the hidden page of SMS is used 1 Log in to SMS stop the application to be forwarded see Starting and Stopping a MEAP Application in this...

Page 386: ...en to check invalidation of the license is displayed Click OK F 11 45 6 Icon of license file for forwarding is displayed in the box of license file downloading Click Download F 11 46 7 The dialogue Fi...

Page 387: ...uance of license for forwarding inform the sales company of the name of product name and serial No of the device as sender and of the name of product name and serial No of the forwarding destination 1...

Page 388: ...is set you cannot use an optional card reader To set to SSO first adjust the current time for the PC where Active Directory is running the iR and the PC where users log on If there is more than a 30...

Page 389: ...his is the user authentication used for only iR device itself The users to be authenticated is registered managed by the database of iR device The method of registration management is the same as the...

Page 390: ...Java 2 Runtime Environment Standard Edition 1 3 1 SSO To use SSO you must have a Widows server to which Active Directory has been installed as well as Security Agent 1 PC for hosting Security Agent a...

Page 391: ...make for the login service Select the radio button of the login service mode you want to use then click Select button F 11 54 3 When login service application you have selected turns to Start after R...

Page 392: ...nd downloading user data settings increasing your work load If you use the SST s backup function you will be able to temporarily put aside the area of MEAP applications thus being free of the foregoin...

Page 393: ...log in to SMS specifying the address 2 While holding down the 2 and 8 buttons start up the device in download mode As in the case of Sramimg bin the function is available only when the device is in Do...

Page 394: ...172 16 1 100 will automatically be used which enables you to download files in high speed through a network 3 Using the SST format the new HDD and install the System MEAP Contents Language and Remote...

Page 395: ...introduce this application the MEAP application cannot use the HTTP or HTTPS server s By changing the following ports to use however the MEAP application can be used as well as the existing system HTT...

Page 396: ...and press OK button F 11 63 9 Check to see that it is reflected in setting field and turn off the main power and then turn on the main power F 11 64 Setting Procedure of port on HTTPS server 1 Startu...

Page 397: ...number to specify on the control panel the numerical value input in the field is displayed and press OK button F 11 66 9 Check to see that it is reflected in setting field and turn off the main power...

Page 398: ...his feature many applications that runs on web servers uses Java The MEAP platform uses J2ME a type of Java Java Script A script language developed by Netscape Communications in the U S A runs on web...

Page 399: ...or jam and no toner the warning screen animation can be displayed by pressing the followings Device Screen Recovery Procedure As for the screen for door opening the warning screen cannot be displayed...

Page 400: ...to Native screen 1 ON No transition to Native screen Setting Procedure 1 Startup SERVICE MODE After pressing USER MODE button of MEAP device press 2 button and 8 button at the same time on control pa...

Page 401: ...Chapter 12 RDS...

Page 402: ......

Page 403: ...1 12 1 4 Communication log 12 1 12 1 5 Detailed Communication log 12 1 12 1 6 SOAP communication function 12 1 12 1 7 Resend at SOAP transmission error 12 2 12 1 8 e RDS setting screen 12 2 12 1 9 Sl...

Page 404: ......

Page 405: ...nt communication e RDS does the host authentication by using the CA 1 certificate of the VeriSign Co When the host certificate or the CA certificate is expired e RDS doesn t connect to UGW 1 CA Certif...

Page 406: ...rt code When the state of the device is changed Jam When Jam occurs Alarm When Alarm occurs Error When Error occurs Confirmation whether there is processing that e RDS executes Every 6 hours Item mean...

Page 407: ...og detailed screen It shifts to Menu screen by the Function INSTALL The list screen changes by a right arrow or a left arrow Maximum log number 30 Notes Only the first part of error information is dis...

Page 408: ...P address Select touch IP Address Settings IP Address Settings screen is displayed Set each items such as IP Address Subnet Mask Gateway Addresses and DHCP etc Return to the TCP IP Settings screen by...

Page 409: ...0i iR C2880 1 1 Q There is no setting item A Confirm the network setting Confirm the model 1 2 Q The communication test fails A Confirm the firmware version Confirm the network setting Confirm the com...

Page 410: ...isplayed after the message the error occurs in the HTTPS communication After waiting for a while try again 12 Server response error Hexadecimal UGW returns the error but communication to UGW is succee...

Page 411: ...Chapter 13 Maintenance and Inspection...

Page 412: ......

Page 413: ...13 2 Durables and Consumables 13 1 13 2 1 Outline 13 1 13 2 2 Reader Unit 13 1 13 2 3 Printer Unit 13 1 13 3 Scheduled Servicing Basic Procedure 13 3 13 3 1 Scheduled Servicing Basic Procedures 13 3...

Page 414: ......

Page 415: ...ide Find Out When to Replace Use the following service mode to find out when it is best to replace a specific durable part Copier COPIER COUNTER DRBL 1 Option COPIER COUNTER DRBL 2 13 2 2 Reader Unit...

Page 416: ...Chapter 13 13 2 F 13 1 8 9 1 2 3 3 5 6 7 10 11 12 13 14 4...

Page 417: ...ilure Be sure to disconnect the power plug on a periodical basis and remove any buildup of dust and dirt with a dry cloth Work Procedure 1 Report to the person in change and have an understanding of t...

Page 418: ...r to ON and turn on the power switch 9 Put the sample copies in order and clean up the area around the machine 10 Record the latest counter readings At this time be sure to also record the settings of...

Page 419: ...e direction of the arrow 2 Wipe after extracting firmly the cloth which wet the sensor 2 with water Feeding assembly Registration roller clean 55 000 images Feeding assembly Registration front guide c...

Page 420: ...only when dirt is conspicuous Feeding assembly Inner delivery roller Check 55 000 images Clean the part if adhesion is found Fixing assembly Fixing delivery roller Check 55 000 images Clean the part i...

Page 421: ...Chapter 14 Standards and Adjustments...

Page 422: ......

Page 423: ...tion System 14 2 14 3 1 After Replacing the Secondary Transfer Roller 14 2 14 4 Fixing System 14 2 14 4 1 Confirming of the nip width 14 2 14 5 Electrical Components 14 2 14 5 1 After Replacing the Re...

Page 424: ......

Page 425: ...the ADF Reading Glass 0014 3113 iR C3380i iR C3380 iR C2880i iR C2880 Enter the value indicated by the bar code found on the ADF reading glass using the following service mode item COPIER ADJUST CCD D...

Page 426: ...Replacing the Laser Scanner Unit 0014 3098 iR C3380i iR C3380 iR C2880i iR C2880 When replacing the laser scanner unit register the values described on the label which is included in the package in t...

Page 427: ...0 once again and make the following adjustments using the D 10 Chart COPIER FUNCTION CCD LUT ADJ2 2 ADF Related Adjustment The machine keeps ADF related service mode data in the RAM of the reader cont...

Page 428: ...if cards No 1 through No 1000 are used for group control enter 1 2 Turn off and then on the machine when the machine has started up perform the following in user mode Select the following user mode sy...

Page 429: ...py using the cassette 1 as the source of paper then check to make sure that the margin on the front side is 2 5 2 0 mm F 14 17 2 If the margin is as indicated change the adjustment value of the horizo...

Page 430: ...on the service label ADJ MFRE 4 Press the Reset key twice to end service mode 3 Adjusting the Margin Along the Leading Edge 1st side Make a copy using the cassette 1 as the source of paper then check...

Page 431: ...Chapter 15 Correcting Faulty Images...

Page 432: ......

Page 433: ...15 5 15 3 Outline of Electrical Components 15 6 15 3 1 Clutch Solenoid 15 6 15 3 1 1 Clutch Solenoid Table 15 6 15 3 2 Motor 15 7 15 3 2 1 Motor Table 15 7 15 3 3 Fan 15 9 15 3 3 1 Fan Table 15 9 15 3...

Page 434: ......

Page 435: ...is foreign matter such as paper lint Check the pickup feed separation roller for a buildup of paper powder wear scar dirt and deformation Check the registration roller middle outside paper path roller...

Page 436: ...image fault The data for these test prints is prepared by the main controller if the output of a test print is free of the fault in question suspect a fault on the BDL PCL PS input or the reader unit...

Page 437: ...line and uneven density at specific intervals MEMO You can print out test prints for individual colors by making the following selections in service mode COPIER TEST PG and then COLOR Y M C K You can...

Page 438: ...o check the density of dark areas of individual colors balance among colors and white lines associated with development 1 Solid Density of Individual Colors and Balance Among Colors a the density must...

Page 439: ...fogging Gray Balance Check the grayscale area to see if the densities of all colors are even Gradation Check the gradation of individual colors YMCBk and for any difference in color Fogging If foggin...

Page 440: ...ch FM2 3581 J210A 6 CL4 Black develop sleeve clutch FM2 3581 J210A 8 CL5 Multi feeder pick up clutch FH6 5076 J211 2 CL6 Registration clutch FK2 2063 J211 4 SL1 Shutter solenoid FK2 0484 J221A 18 SL2...

Page 441: ...r Table 0014 0023 iR C3380i iR C3380 iR C2880i iR C2880 Reader Unit F 15 8 T 15 3 T 15 4 Ref Name Description M501 reader motor drives the carriage Ref Parts number I O reader controller PCB M501 FH5...

Page 442: ...eed motor FL2 3266 J218 M8 Toner supply motor Y FM2 5597 J2012 E025 0000 0100 M9 Toner supply motor M FM2 5597 J2010 E025 0001 0101 M10 Toner supply motor C FM2 5597 J2008 E025 0002 0102 M11 Toner sup...

Page 443: ...22 A13 to 15 E805 FM3 Front process unit fan FK2 0360 J216 7 to 9 FM4 Power supply fan FK2 0360 J211 1416 E804 0000 FM5 Controller fan FK2 3234 J1007 FM6 Edge cooling fan front FK2 2064 J225 A7 to 9 F...

Page 444: ...home position FH7 7462 J506 PS502 copyboard cover open closed sensor front detects the state open closed of the copyboard cover FH7 7312 J506 PS503 copyboard cover open closed sensor rear detects the...

Page 445: ...sensor FK2 0149 J219 A1 to 3 PS9 Multi feeder paper absent sensor FK2 0149 J222 A4 to 6 0105 0205 0A05 0A05 PS10 Duplexing paper absent sensor FK2 0149 J222 A7 to 9 0101 0201 0A01 0B01 PS11 Waste ton...

Page 446: ...tter home position sensor WG8 5772 J223 18 to 20 PS29 Fan shutter position detection sensor WG8 5772 J223 15 to 17 PS30 2 3 delivery door open closed detection sensor FK2 0149 J212 5 to 7 TS1 Toner se...

Page 447: ...der unit does not have a switch Printer Unit F 15 13 T 15 9 Ref Description Parts number SW1 Inter lock switch DC FK2 0506 SW2 Inter lock switch DC FK2 0506 SW3 Inter lock switch AC WC8 5178 SW4 Main...

Page 448: ...tion H5 anti condensation heater left NPN prevents condensation on the copyboard glass H6 anti condensation heater right NPN prevents condensation on the reading glass LCD1 LCD panel FL2 1148 provides...

Page 449: ...h FK2 0486 VR1 Process kit frame varistor FL2 5805 VR2 Registration front guide varistor FL2 5804 ELCB1 Circuit breaker 100 115V FK2 0166 ELCB1 Circuit breaker 230V FK2 0165 Ref Parts number Descripti...

Page 450: ...9 Transfer high voltage PCB HV2 8 UN8 FM2 3470 Waste toner sensor PCB 9 UN9 FM2 3471 Contact PCB 10 UN10 FM2 3472 Fuse PCB 11 UN11 FK2 3070 Low voltage power supply PCB 100V 120V 12 UN11 FK2 3071 Low...

Page 451: ...T1 24 UN21 FM2 0305 Cassette size detection switch PCB CST2 25 UN22 FM2 2771 Cassette size relay PCB 26 UN23 FM2 2768 Multi feeder size detection PCB 27 UN24 FM2 8266 Process kit relay PCB 28 FM2 3221...

Page 452: ...6 iR C3380i iR C3380 iR C2880i iR C2880 F 15 18 J5006 J5016 J5017 J5018 J5019 J5012 J5015 J506 J503 J5011 J5010 J5009 J5005 J5003 J500 J501 J502 J505 J5002 J5001 J5007 J5013 J511 J512 J504 J510 J1113...

Page 453: ...01 J1254 J1253 J1252 J1251 J114 J104 J105 J202 J106 J115 J112 J113 J301 J302 J532 J531 J15 J21 J681 J201 J702 J647 J214 J208 J207 J1001 J1003 J1004 J5001 J2016 J2012 J202 J640 J2111 J1002 J2110 J210 J...

Page 454: ...J1143 J1139 J1142 J1138 J1147 J1146 J1149 J1145 J1148 J1144 J13 J12 J832 J833 J831 J1272 J1159 J1282 J1155 J1163 J1154 J1162 J1192 J1191 J1164 J1186 J1133 J1129 J1193 J1153 J1152 J1273 J212 J1110 J11...

Page 455: ...1266 J7422 J7421 J7441 J7442 J7451 J742 J743 J744 J745 J741 J221 J220 J1165 J1167 J1166 J1175 J552 J558 J551 J1285 J564 J1269 J562 J560 J555 J1183 J1264 J1263 J1262 J1261 J1267 J1268 J1265 J1169 J565...

Page 456: ...the field are discussed Although normal some LEDs may emit dim light when they remain off becouse of leakege current Keep the following symbols in mind VR that may be used in the field VR that must no...

Page 457: ...2 Main Controller PCB main 0014 4632 iR C3380i iR C3380 iR C2880i iR C2880 F 15 23 T 15 14 Notation Description LED2001 in operation LED2 3 3V all night being supplied LED5 3 3V non all night being su...

Page 458: ...80i iR C3380 iR C2880i iR C2880 F 15 24 15 3 9 4 DC Controller PCB 0014 5159 iR C3380i iR C3380 iR C2880i iR C2880 F 15 25 Code Role LED1 3 3V Non all night for ASIC drive feed is being executed LED1...

Page 459: ...Chapter 16 Self Diagnosis...

Page 460: ......

Page 461: ...1 16 1 1 Error code tables 16 1 16 2 Error Code Details 16 2 16 2 1 Table of error code details 16 2 16 2 2 E602 in Detail 16 12 16 3 Error Codes SEND 16 14 16 3 1 Self Diagnostic Display 16 14 16 3 2...

Page 462: ......

Page 463: ...25 CIS light quantity error E227 Power supply error in the reader unit E240 Error in communication of controller E243 Control panel unit error E248 Backup memory error E315 Abnormality of image data E...

Page 464: ...e E808 Error in the low voltage power circuit Xerox error E811 Error in detecting new parts of the drum unit E840 Error in the cooling fan of the end E990 Error in the toner container Code Main Cause...

Page 465: ...yan ATR 0013 Indicates that the patch level is higher than the upper limit of the target although setting it as the minimum when initializing Black ATR 0020 Indicates that the patch level is lower tha...

Page 466: ...the specified speed E193 Error in IMG1 error in add on 0001 Error in initialization of image ASIC of DC controller PCB IMG Replace DC controller PCB E202 CIS unit HP detection error 0001 The HP sensor...

Page 467: ...9 Replace the gear change motor M40 0002 The HP sensor fails to be ON after the gear change motor rotates for a specific period of time E530 Rear alignment error Front alignment error 0001 The HP sens...

Page 468: ...sor fails to be ON The shutter cannot be opened Replace the stack ejection motor M32 Replace the shutter open close clutch CL31 Replace the shutter HP sensor PI45 E590 Puncher motor error 0001 The pun...

Page 469: ...s initial rotation printing while the following sensors detect their covers closed Inlet cover sensor PI9S Front cover open close sensor PI2S Delivery cover sensor PI3S Or the front cover switch MS2S...

Page 470: ...the copier stops Check on connection of the cable Replace the finisher controller PCB Replace the DC controller PCB E716 Error in communication to cassette pedestal 2 3 delivery unit 0000 Error in da...

Page 471: ...mal when the token ring driver is initialized 0003 Board information acquisition setting is abnormal when the token ring board is initialized 0004 Connection error when the token ring driver starts up...

Page 472: ...g to RTC Disconnect and connect SRAM or replace it Replace the main controller PCB Main 4050 An error occurs in accessing to LAN controller Replace the main controller PCB Sub LAN bar Replace the main...

Page 473: ...of secondary transfer exhaust fan replace it E807 Error in fan of process cartridge 0001 Error in fan front of process cartridge was detected Check the connection of fan front of process cartridge rep...

Page 474: ...tware System Lang RUI then turn off and then on the main switch 3 If the fault still persists suspect a fault on the HDD and replace the HDD and reinstall the system software 06 The system software of...

Page 475: ...t download mode and execute full formatting and reinstall the system software System Lang RUI then turn off and then on the main power switch 3 03 WriteAbort start up Recovery on the boot partition al...

Page 476: ...orm operation again You cannot browse the network because NetWare is printing through a Pserver or NDS PServer Wait until printing is complete then try browsing again There are too many subdirectories...

Page 477: ...her reduce the resolution at which the document is scanned or divide the document into two or more parts before sending it 005 The other party did not answer within 35 seconds Confirm that the remote...

Page 478: ...achine still does not operate normally turn the main power OFF and then back ON again 754 The server is not functioning or the network is down The destination setting is not correct Check the server a...

Page 479: ...nt documents exceeds the mail server capacity 1 Check the I fax address or destination setting 2 Set Maximum Data Size for Sending in E mail I Fax Settings in Communication Settings in System Settings...

Page 480: ...e Time Settings in Timer Settings from the Additional Functions screen 2 Change the current time set in the KDC Key Distribution Center server 851 There is insufficient memory remaining in the system...

Page 481: ...Chapter 17 Service Mode...

Page 482: ......

Page 483: ...3 4 FEEDER 17 15 17 3 5 SORTER 17 16 17 3 6 MN CONT 17 20 17 4 ADJUST Adjustment Mode 17 22 17 4 1 COPIER 17 22 17 4 1 1 COPIER Table 17 22 17 4 2 FEEDER 17 37 17 4 2 1 FEEDER Table 17 37 17 4 3 SORTE...

Page 484: ......

Page 485: ...Sub item screen Level 1 Sub item screen Level 1 User screen Initial screen Level 2 Reset key Previous next page 2 8 Select a main item from the top of screen The corresponding intermediate items are t...

Page 486: ...FUNCTION OPTION be sure to turn off and then on the main power switch after ending service mode 17 1 4 Back up of service mode 0013 8681 iR C3380i iR C3380 iR C2880i iR C2880 At time of shipment from...

Page 487: ...tem to select it Intermediate items Touch an item to select it Adjust Function Option Test Counter I O Display Display VERSION 1 3 READY DC CON IP PANEL ANAPRO POWER Selected intermediate item Sub ite...

Page 488: ...oftware version of main controller PCB 1 RUI Remote UI version 1 PUNCH Punch unit version 1 LANG EN English language file version 1 LANG FR French language file version 1 LANG DE German language file...

Page 489: ...ID number 2 LANG BU Use it to check the version of the Bulgarian language file 2 LANG CR Use it to check the version of the Croatian language file 2 LANG RM Use it to check the version of the Romania...

Page 490: ...k the width of paper in the manual feed tray in mm 2 AA Jam sequence number 1 to 50 the larger the number the older the jam BBBB Date of jam CCCC Time of jam DDDD Time jam was restored EEEEE Jam locat...

Page 491: ...am Staple HP sensor Staple jam Staple HP sensor 1644 Punch HP sensor jam Punch HP sensor 1645 Punch stationary jam Trailing edge sensor 1647 Punch inlet path sensor jam Punch inlet path sensor 1786 St...

Page 492: ...nsor U505 Paper delivery sensor delay small size 0046 SR5 Paper delivery sensor SR5 didn t turn OFF after specified amount of time had elapsed from start of reverse operation of reverse paper delivery...

Page 493: ...C Primary transfer ATVC current monitor value C 2 1ATVC K4 Primary transfer ATVC current monitor value K of 4C 2 2ATVC Secondary transfer ATVC result 2 COPIER DISPLAY CCD Sub item Description level TA...

Page 494: ...tage Bk output last 2 COPIER DISPLAY DENS Sub item Description level DENS Y M C K Calculated value of developer concentration indicated as off target value Appropriate values 2 0 to 2 0 Note Value is...

Page 495: ...read zero included in image position pattern read data 0002 Incorrect data read abnormal data in at least 8 of the 10 sets of image position patterns 0003 Pattern read timeout alarm 0004 Attempt was m...

Page 496: ...S internal file management error 0009 Received data management error 0010 Page control error 0011 Macro management error 0012 Color management error 0013 Layout control error 0014 Font management erro...

Page 497: ...size detected by the ADF Note Displays the document size as a paper size such as A4 or LTR For paper names see COPIER OPTION CST CST U1 CST U2 1 TRY WIDE Indicates the length of the original width de...

Page 498: ...esent 8 15 not used P003 0 patch detection LED ON 1 ON 1 ITB fan half speed 1 half speed 2 exhaust fan 1 half speed machine rear 1 half speed 3 for R D 4 cassette 1 size detection indication alternate...

Page 499: ...4 not used 5 6 for R D 7 not used P005 0 7 for R D P006 0 not used 1 3 for R D 4 ADF sensor read input 0 ON 5 copyboard open closed sensor interrupt input 0 1 closed 6 HP sensor interrupt input 1 HP...

Page 500: ...4 punch feed motor current switch 0 1 ON 5 punch feed motor current switch 1 1 ON 6 tray 2 motor clock 7 tray 1 motor clock P003 SORTER 0 3 for R D 4 7 not used P004 SORTER 0 saddle connection detecti...

Page 501: ...id 1 ON 4 feed path sensor 1 ON 5 7 not used P012 SORTER 0 gear change phase A 1 gear change phase B 2 gear change motor current switch 0 0 ON 3 gear change motor current switch 1 0 ON 4 not used 5 7...

Page 502: ...1 closed 6 ADF read motor clock interrupt input 1 HP 7 copyboard open closed sensor interrupt input 1 1 closed P022 STACKER 0 for R D 1 for R D 2 for R D 3 for R D 4 scanner motor driver power saving...

Page 503: ...3 intermediate feed solenoid 1 ON 4 5 not used 6 inlet path sensor 1 ON 7 not used P034 SADDLE 0 rear staple motor CW 0 ON 1 rear staple motor CCW 0 ON 2 front stapler motor CW 0 ON 3 not used 4 foldi...

Page 504: ...e processing ASIC reset signal 2 DDI P CTS signal Printer Controller 3 DDI P RTS signal Controller Printer 4 DDI P Power Ready signal Controller Printer 5 DDI P Power Ready signal Printer Controller 6...

Page 505: ...M DATA 2 FRAM WP 3 7 not used P009 0 SPD CLK 1 SPD DT 2 4 not used 5 Emergency night power source 13V ON signal 0 OFF 1 ON 6 Emergency night power source switching signal 0 High efficiency 1 Standard...

Page 506: ...front if you have initialized the RAM on the reader controller PCB or replaced the reader controller PCB enter the value indicated on the service label Range of Adjustment 85 to 169 Factory default A...

Page 507: ...nged this setting enter the new value on the service label 1 MTF SG Enter the MTF correction value in the sub scanning direction Adjustment method When executing the RAM clear for the reader controlle...

Page 508: ...RAM on the reader controller PCB or replaced the reader controller PCB enter the value indicated on the service label Range of Adjustment 150 to 150 Factory default After RAM clear 0 Attention If you...

Page 509: ...ent value for Laser A This machine adjusts the laser power at DMAX for PCRG initialization This item adjusts the laser power Y This can be used to determine a cause of a density fault When replacing t...

Page 510: ...the unit When no value is entered color misalignment occurs Setting range 0 to 99 1 FSLUT M4 Partial ratio adjustment for M color images in the main scanning direction 4 Correction value for the four...

Page 511: ...or the third block of partial ratio correction K When replacing the laser scanner unit enter the value indicated on the label attached to the unit When no value is entered color misalignment occurs Se...

Page 512: ...Value after RAM clear 0 1 REG V M Coarsely adjust the writing position in the sub scanning direction of the pattern for M Offset the writing position of M color images in the sub scanning direction in...

Page 513: ...toner supply amount C color Adjustment method When executing RAM clear for the DC controller PCB or replacing the DC controller PCB enter the value indicated on the service label Adjustment range 3 to...

Page 514: ...e increases density Note that the adjustment is made to all Y M and C Be sure not to use this item in normal operation 2 VBACK Y K Adjust the image contract electric potential Use this item for low hi...

Page 515: ...lue until an appropriate image is obtained Setting range 0 to 5 When incremented by 1 the value changes by 50muA Factory setting value Value after RAM clear 0 1 OFSTAC C2 Offset value for the charging...

Page 516: ...ransfer bias on the first side of thick paper Offset value for the paper voltage of the secondary transfer bias First side of thick paper 1 106 to 163g m2 Environmental category 1 When a transfer scat...

Page 517: ...ue for the paper voltage of the secondary transfer bias Second side of a postcard Environmental category 2 When a transfer scattering occurs increase decrease the value until an appropriate image is o...

Page 518: ...f label paper Environmental category 3 Offset value for the paper voltage of the secondary transfer bias Label paper Environmental category 3 When a transfer scattering occurs increase decrease the va...

Page 519: ...irection of the leading edge of the paper If you have cleared the DC controller PCB s RAM or replaced the DC controller PCB enter the value on the service label Adjustment range 50 to 50 0 1 mm units...

Page 520: ...J C3RE Image write position adjustment in main scanning direction of second side of the sheets when first side of sheets for two sided copying in cassette 3 is fed side registration adjustment Adjustm...

Page 521: ...ctory shipment value after RAM clear 0 1 ACS ADJ Used to adjust the color recognition level during ACS mode Adjustment method To make documents more easily recognized as black and white documents incr...

Page 522: ...ER Table 0014 5586 iR C3380i iR C3380 iR C2880i iR C2880 T 17 40 SORTER ADJUST Sub item Description level PNCH HLE Adjustment of distance from sheet edges to punch hole positions This adjusts the hole...

Page 523: ...65535 Factory settings and after RAM clear 1 COM TEST Check connection with sales company server used in E RDS Checks sales company server connection Judges whether connection can be made and display...

Page 524: ...e A6R and A4 sizes 1 COPIER FUNCTION CLEANING Sub item Descripti level 2TR CLN Secondary transfer roller cleaning This is for the bias cleaning of the secondary transfer roller It is used when the she...

Page 525: ...mode USER Start START Power save STAND BY Clear CLEAR Secret code ID Help Counter check BILL COPIER FUNCTION PART CHK Sub item Description level CL Used to specify clutch for operation check Range 1 t...

Page 526: ...Developing motor C M14 21 Developing motor Bk M15 3 Press OK 4 Check the operation by pressing MTR ON 1 MTR ON Start the motor operation Operation method Toner container motor Y M C K 1 Remove the ton...

Page 527: ...The counter values are cleared after the main power switch is turned OFF ON Operation method 1 Select this item then press the OK key 2 Turn the main power OFF ON 1 CNT DCON Clears following service...

Page 528: ...ze the transmission read settings After changing service mode settings pressing the OK key turn off and then on the power to initialize the backup data of the transmission read settings Otherwise afte...

Page 529: ...vice support tool to start downloading CONNECTED is displayed during communication with the PC 4 When communication ends HOLD is displayed The power can be turned off when HOLD is displayed 1 CHK TYPE...

Page 530: ...servicing t is used for analyzing trouble causes To use it the instructions given by the quality support division must be followed 2 FEEDER FUNCTION Sub item Description level MTR CHK Use it to check...

Page 531: ...en press the OK key so that the ADF starts to move paper according to the operation mode selected using FEED CHK 1 COPIER OPTION BODY Sub item Description level MODEL SZ Used to select standard variab...

Page 532: ...ll increase the level of dust detection i e the machine will be more sensitive in detecting dust which if left behind will cause thin lines in the images settings range 0 to 255 0 off Factory default...

Page 533: ...tivity of sheets with widths less than A4R and sheets of an undefined format Settings 4 to 4 Factory setting value after clearing RAM 0 1 FIX ROT Threshold value setting of sub thermistor temperature...

Page 534: ...Temperature adjustment of ITOP for super thick paper 164 to 220g paper This reduces the unevenness of the gloss that appears for 94 mm at the leading edges of the super thick sheets 164 to 220g paper...

Page 535: ...ue after clearing RAM 0 1 IFX CHIG Setting of character count for ignoring IFAX received mail text When the text of a mail during IFAX reception is shorter than the number of characters set it is igno...

Page 536: ...M clear 1 2 TMC SLCT Used to select coefficient used in error diffusion process Setting values 0 Low granularity low dot stability for Y M C Bk 1 Y M C Low granularity low dot stability Bk high granul...

Page 537: ...th some types of OHP film the substances in the film s conductive layer adhere to the ITB OHT memory leaving areas of the images white For this reason the ITB cleaning sequence is executed by the defa...

Page 538: ...server key reproduction Settings 0 SSH server key is not reproduced Factory default After RAM clear 1 SSH server key is reproduced Caution This mode is enabled only when COPIER OPTION BODY SSH SW is s...

Page 539: ...actory setting value after clearing RAM 0 2 HDD TMP Use it to set a level of temperature to serve as a reference for detecting a low temperature error Caution The new setting will not be valid until t...

Page 540: ...o the specifications calls for an automatic restart However restart causes the spooled print jobs to be cleared and this could lead to complaints from our users This item therefore makes it possible t...

Page 541: ...AV function is not used Factory setting value after clearing RAM 0 2 CARD RNG Setting of number of usable card divisions number of cards This sets the number of divisions number of cards for the cards...

Page 542: ...ry setting value after clearing RAM 3 2 ORG B4 Setting of special sheet sizes which cannot be recognized when ADF is used This enables images to be formed properly by setting from the service mode the...

Page 543: ...and from users and dealers Setting range 0 to 999 Factory setting value after clearing RAM 108 1 COUNTER 3 Counter status verification screen soft counter 3 setting This makes it possible to change th...

Page 544: ...r mono color small 123 counter3 total full color mono color large 122 counter4 total black and white small 113 counter5 total black and white large 112 counter6 scan total1 501 4 setting3 and mono col...

Page 545: ...F Switches LDAP search condition defaults Sets default search attributes when LDAP detailed search is selected Setting values 0 Name 1 Email 2 Fax 3 Organisation 4 Unit 5 User setting 1 6 User setting...

Page 546: ...35 Spare Factory setting value after clearing RAM 0 0 is the control method applicable to in house PCLs and by setting the item to 1 the same control method as used with PCLs made by sources outside t...

Page 547: ...output tray full warning when all the specified trays become full 2 PRNT POS Switch for selecting whether to temporarily stop the printing of all subsequent jobs when a job is canceled because an err...

Page 548: ...ON Bit 2 Document editing function 0 OFF 1 ON Factory setting value after clearing RAM 0 2 DOM ADD Sets domain complement for transmission destination when sending email Sets whether to complement the...

Page 549: ...erformance may deteriorate depending on the data erased The reason for this is as follows since the already processed page data is erased in parallel while jobs are being processed an extra burden is...

Page 550: ...ge yes 230 Copies full color monocolor small yes 231 Copies full color monocolor 2 yes 232 Copies full color monocolor 1 yes 233 Copies full color large two sided yes 234 Copies full color small two s...

Page 551: ...ull color large yes 009 Remote copies full color small yes 010 Remote copies monocolor large yes 011 Remote copies monocolor small yes 012 Remote copies black and white large yes 013 Remote copies bla...

Page 552: ...5 Copies prints black and white 2 yes 406 Copies prints black and white 1 yes 407 Copies prints full color monocolor large yes 408 Copies prints full color monocolor small yes 409 Copies prints full c...

Page 553: ...gray scale small yes 715 Received prints black and white large yes 716 Received prints black and white small 717 Received prints full color gray scale large 718 Received prints full color gray scale...

Page 554: ...an total 5 color yes 922 Sent scan total 5 black and white yes 929 Sent scan total 6 color yes 930 Sent scan total 6 black and white 931 Sent scan total 7 color 932 Sent scan total 7 black and white 9...

Page 555: ...CIO 38 EXECTIVE CST U1 Factory default After RAM clear 31 CST U2 Factory default After RAM clear 24 U3 NAME ON OFF of paper name display when paper size group U3 has been detected This selects whether...

Page 556: ...ask any channel 1 Masks CH1 2 Reserved 1 OUT TRAY No 3 delivery tray availability This is mainly used when the No 2 or No 3 delivery unit is installed It is set to 1 when the No 3 delivery unit is ins...

Page 557: ...mit on number of prints Reference negative effects of 1 the machine may fail to use an accurate stop based on the upper limit negative effects of 2 some source of power pickup assembly may suffer a dr...

Page 558: ...tting value is returned to 0 Normal mode so must be set again as needed 1 AP OPT Used to set whether printing from application PrintMe in PS print server unit is possible 0 Printing permitted for all...

Page 559: ...PDF Direct when the transfer function is set invalid Setting value 0 PDF Direct not available not installed 1 PDF Direct available installed Factory default After RAM clear 0 2 TR PDFDR Use it to obt...

Page 560: ...ompression PDF in other MFP machine 2 OF HRPDF Use it to select whether to use the high compression PDF when the transfer function is set invalid Setting value 0 Do not use high compression PDF 1 Use...

Page 561: ...of scalable PDF transmission function Setting values 0 No not installed 1 Yes installed Factory settings and after RAM clear 0 2 TR SCPDF Scalable PDF transmission function transfer licence key acquis...

Page 562: ...ing value after clearing RAM 0 ST LIPS5 Display of installation status of LIPS4 and LIPS LX subsequent to disabling transmission This displays the installation status of the combined options consistin...

Page 563: ...Factory setting value after clearing RAM 0 2 TR PSPCU Acquisition of PS PCL and UFR transmission license key subsequent to disabling transmission This acquires the transmission license key in order fo...

Page 564: ...r function restriction setting Setting values 0 Normal 1 Reduced operation Factory settings and after RAM clear 0 1 BOARD OPTION Sub item Description level SURF OFF UFR Board function release Setting...

Page 565: ...each color for test prints TYPE 5 Setting values 0 to 255 Increasing the value increases the density Factory default After RAM clear 128 1 COLOR Y M C K Used to set output of each color for each TYPE...

Page 566: ...d to the network normally OK is displayed and the procedure is finished If NG is displayed first check the connection of the network cable If the connection is normal go to Step 6 If there is a proble...

Page 567: ...isplays the part name In this example the intermediate transfer belt unit 2 Displays the counter value actual number of sheets used The value is cleared by pressing the clear key when the part is repl...

Page 568: ...after reaching 99999999 1 SCAN Scan counter Incremented along with the billing counter when a scan is made when reading finishes Incremented by 1 for both large and small size sheets Can be cleared R...

Page 569: ...umulative total number of sheets which have passed over the drum It is cleared when the Bk photosensitive drum has been replaced 1 PT DR Y Y photosensitive drum rotation sheet count This indicates the...

Page 570: ...paper deck feed roller indicates the number of sheets that have passed count retained by controller PCB 1 C3 SP RL Count 3 separation roller no of sheets fed 1 C3 FD RL Count 3 separation roller no o...

Page 571: ...Chapter 18 Upgrading...

Page 572: ......

Page 573: ...ns 18 12 18 4 Downloading System Software 18 13 18 4 1 Batch Downloading 18 13 18 4 1 1 Outline 18 13 18 4 1 2 Downloading Procedure 18 13 18 4 2 Downloading the System Software Single 18 16 18 4 2 1...

Page 574: ......

Page 575: ...d of DCON is executed via the Main Controller Unit Download to the DC Controller PCB can be retried in case of the failure because the BootROM is mounted separately Reader Controlle RCON The Reader Co...

Page 576: ...Kit accessory ASR yes yes Using at the expansion of the Voice Operation Kit accessory BROWSER yes yes Using at the expansion of the Web Browser Expansion Kit accessory DCON yes yes RCON yes yes TSTAMP...

Page 577: ...using these functions it is necessary to set the copier in the download mode There are two types of download Safe Mode Download Mode A By pressing 2 8 turning on the main power Normal Mode Download M...

Page 578: ...ode B Safe Mode Download Mode A HDD Format ALL BOOTDEV Download of the system software 1 System Language RUI Boot Dcon Rcon SDICT MEAPCONT KEY TTS ASR BROWSER TSTAMP HELP WebDAV G3FAX G4FAX System Lan...

Page 579: ...reparatory Work Requirements PC installed with SST version 3 22 or later System CD for this machine Installing the System Software 1 Turn on the PC 2 Set the System CD in the PC 3 Start up the SST 4 C...

Page 580: ...P USB c CONTROL Registerd Firms Regist Firm e Service Support Tool DLM0 Ver 3 22E Registered firmware Select a drive and folder Click a button to execute CONNECT CANCEL SEARCH EXIT REGISTER Register F...

Page 581: ...not be NTFS or HFS single partition There must not be multiple partitions CONTROL Registerd Firms Found Firm Registered firmware Firmware registration completed Batch Registration Results Click a but...

Page 582: ...XX SDICT N XXxxvXXXX SYSTEM N USenvXXXX LANGUAGE Y XXenvXXXX N XXjavXXXX RUI Y XXenvXXXX N XXjavXXXX d Valid drive DriveType 1 FileSystem FAT TotalSize 1 001MB FreeSpace 1 001MB CANCEL EXIT START Regi...

Page 583: ...hat the main power switch may be turned off 4 3 Turn off the main power switch F 18 13 5 Set the machine to the appropriate mode Normal Mode Turn on the main power switch while holding down the keys 1...

Page 584: ...n the keys 2 and 8 so that the machine will start up in safe mode 5 See the following menu appearing on the control panel screen indicating that the machine has recognized the presence of a USB device...

Page 585: ...2880i iR C2880 When formatting the HDD for selected partitions only those selected partitions will be initialized F 18 17 1 Formatting not possible 2 Formatting possible in safe mode HDD 1 2 3 TMP_GEN...

Page 586: ...Service Support Tool DLM0 Ver 3 22E iRC3380 Single ALL ALL_HDF 1 2 SelectableFirmware SelectableFirmware Control 172 16 1 100 SAFE SYSTEM Firmware Version Active USenXXXXn Hold USenXXXXi RCON XXxxXXX...

Page 587: ...stem software files other than the following BOOT DCON RCON Use it when reinstalling the system software as after formatting the HDD The foregoing 3 system software files may be downloaded using diffe...

Page 588: ...ownload list Same Ver Skip Ver down Comfirm Confirm Overwrite Confirm firmware versions BATCH CONTROL i R C 3 3 8 0 v 1 1 2 r e v 0 C o p y P D L B o o t H D F o r m a t Resume Finish Pause Batch Resu...

Page 589: ...restart batch download 2 iRC3380_SYSTEM_USenXXXX 3 iRC3380_LANGUAGE_XXenXXXX 4 iRC3380_LANGUAGE_XXjaXXXX 5 iRC3380_RUI_XXenXXXX 6 iRC3380_RUI_XXjaXXXX 7 iRC3380_MEAPCONT_XXxxXXXX 8 iRC3380_SDICT_XXjaX...

Page 590: ..._XXenXXXX 10 iPR_C1_TTS_XXjaXXXX Not registered 11 iRCXXXX_KEY_XXxcXXXX 12 iRCXXXX_KEY_XXxpXXXX 13 Wait 14 Wait 15 Wait 16 iPR_C1_BOOT_XXxxXXXX 17 iPR_C1_DCON_XXxxXXXX 18 iPR_C1_RCON_XXxxXXXX Not regi...

Page 591: ...XxxXXXX MEAPCONT XXxxXXXX G3FAX XXxxXXXX BOOTROM XXxxXXXXC RUI XXjaXXXX XXenXXXX LANGUAGE XXjaXXXX XXenXXXX Downloading complete ServiceSupportTool DLM10 Ver 3 22E Clear Click the button of the task t...

Page 592: ...Clear Click the button of the task to be executed Download Firmware Upload Data Download Data Restore Backup System Format HDD Return to Main Menu Shutdown O K BOOT iRC3380 BROWSER DCON HDFormat iRCX...

Page 593: ...n advance and download it after replacement so that the service mode and other settings may be inherited If you are planning to replace the DC controller PCB you can upload the SramDCON file in advanc...

Page 594: ...D Shutdown Return to Main Menu Start BOOT iRC3380 BROWSER DCON HDFormat iRCXXXX KEY SDICT G3FAX HELP LANGUAGE MEAPCONT RUI TTS WebDAV SYSTEM TSTMP 172 16 1 100 iRC3380 SAFE ServiceSupportTool DLM10 Ve...

Page 595: ...load Data Service PC Main controller unit Main controller PCB Meapback safe mode only SramRCON normal mode only SramDCON normal mode only SST HDD Meapback bin System Printer unit Uploading Downloading...

Page 596: ...mware Control 172 16 1 100 iRC3380 SAFE SYSTEM Firmware Version Active USenXXXXn Hold USenXXXXi RCON XXxxXXXX DCON XXxxXXXX MEAPCONT XXxxXXXX G3FAX XXxxXXXX BOOTROM XXxxXXXXC RUI XXjaXXXX XXenXXXX LAN...

Page 597: ...BOOT the DIMM ROM must be re placed Downgrading Be sure that the system software in the USB device is of the latest version The following files of the system software do not permit collection of versi...

Page 598: ...At the end of the downloading the machine restarts on its own to start writing to the system area of the HDD or the flash ROM Screen Showing the Progress of Downloading Screen Showing the Progress of...

Page 599: ...press a key Press the appropriate key If the machine is in normal mode it starts the shut down instructions F 18 55 6 When a message appears asking you to turn off the power turn off the main power sw...

Page 600: ...e machine starts writing the system software to the system area of the HDD or the flash ROM At the end of writing a message will appear asking you to turn off and then back on the power Turn off and t...

Page 601: ...0 iR C2880i iR C2880 5 Backup This function is for R D purposes only Do not use it 6 Restore former version in the presence of backup of system software Use it to restore the backup of the system soft...

Page 602: ...u 2 or 3 is completed and it starts in a safe mode with the USB memory connected 2 Go through the instructions on the control panel and press an appropriate key 7 0 execute other than 0 go back to Men...

Page 603: ...Chapter 19 Service Tools...

Page 604: ......

Page 605: ...Contents Contents 19 1 Service Tools 19 1 19 1 1 Special Tools 19 1 19 1 2 Solvents and Oils 19 2...

Page 606: ......

Page 607: ...kshop Tool name Tool No Ctgr Appearance Remarks Digital multimeter FY9 2002 A Use for electrical checks for adjustment of laser power in combination with the laser power checker Cover switch TKN 0093...

Page 608: ...t bring ner fire Procure locally Substitute MEK Heat resisting grease Lubrication e g fixing drive areas Mineral oil family lithium soap Molybdenum disulfide MO 138S Tool No CK 0427 500 g can Lubricat...

Page 609: ...Aug 29 2006...

Page 610: ......

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