Canon iR C3380 series Service Manual Download

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Chapter 16

16-8

0401 Error is detected during encrypting.

Turn OFF and back ON the main power, Replace the
encryption board

0402 Error is detected during decoding.

E611

Error in repeat of reboot due to fault of SRAM, etc.

0000 SRAM information is broken, job information stored in SRAM cannot be read and

reboot is repeated at recovery from power-off

Execute clear of SRAM

E674

FAX board communication error

0001 Communication error between the FAX board and the main controller PCB is detected

for the specific number of times.

Check on connection between the FAX board and the
main controller PCB, Replace the FAX board, Replace
the main controller PCB

0004 Access to the modem IC is abnormal.
0008 Access to the port IC is abnormal.

000C Access to the modem IC and port IC is abnormal.

0010 Abnormality is detected when the timer device is open.

Replace the main controller PCB

0011 Abnormality is detected when the timer device starts.

E677

Abnormality of the external controller

0003 Abnormality of the external controller Abnormality is detected in

configuration check when the external controller starts up.

Check on connection of the cable, Re-install the
external controller system

0010 Controller for other mode is connected.

Connect an appropriate controller, Re-install the
external controller system

0080 Communication with the printer is abnormal after the external controller starts up

properly.

Check on connection of the cable, Re-install the
external controller system

E710

IPC initialization error

0000 Error in initialization of IPC chip

Check the connection of cable, Replace the DC
controller PCB

0001 The status fails to be ready within 3 sec after the IPC chip starts up.

Check on connection of the cable

E711

IPC communication error

0001 Error is set to the error register of the IPC chip 4 times or more within 1.5 sec.

Check on connection of the cable, Replace the ADF
controller PCB, Replace the reader controller PCB

0002 Error is detected 4 times or more within 1.5 sec. after communication between the

finisher and the printer stops, and recovery ends in failure.

Check on connection of the cable, Replace the finisher
controller PCB, Replace the DC controller PCB

E712

Communication error between the ADF and the reader

0001 Communication between the reader and the ADF stops, and the communication cannot

recover for 5 sec. or more.

Check on connection of the cable, Replace the ADF
controller PCB, Replace the reader controller PCB

E713

Communication error between the finisher and the printer

0000 Communication between the finisher and the copier stops.

Check on connection of the cable, Replace the finisher
controller PCB, Replace the DC controller PCB

E716

Error in communication to cassette pedestal, 2 / 3 delivery unit

0000 Error in data communication with cassette pedestal

Check cable connection, replace pedestal PCB, replace
DC controller PCB

0001 Error in data communication with 2 / 3 delivery unit

Check cable connection, replace 2 / 3 delivery unit
PCB, replace DC controller PCB

E717

Communication error with the NE controller

0001 The NE controller connected before the power is turned off fails to be recognized at

power-on.

Check on connection of the cable
To recover from the error: In service mode
COPIER>FUNCTION>CLEAR >ERR

0002 A break in the IPC, IPC communication fails to recover

E719

Communication error with the coin vender/card reader

0001 The coin vender connected before the power is turned off fails to be recognized at

power-on.

Check on connection of the cable
To recover from the error: In service mode
COPIER>FUNCTION>CLEAR >ERR

0002 - A break in the IPC cable connected to the coin vender, IPC communication fails to

recover
- A break in the paper pickup/delivery signal line
- Incorrect connection is detected (Short circuit in Tx and Rx of IPC)

0011 The card reader connected before the power is turned off fails to be recognized at

power-on.

0012 A break in the IPC cable connected to the card reader, IPC communication fails to

recover

E730

PDL error

1001 PDL software error

Initialization error when a job starts.

Reset PDL, Turn OFF and back ON the main power

100A PDL software error

System error such as a failure in initialization occurs during job processing.

9004 Open interface communication error PAI communication error

with the external controller

Turn OFF and back ON the main power, Check on
connection of the Open interface board/cable, Replace
the external controller, Replace the Open interface
board, Replace the main controller PCB

9005 Connection error between the video cable and the external controller is detected.

A006 PDL communication error PDL has no response

Reset PDL, Turn OFF and back ON the main power,
Check on connection of the UFR board, Re-install the
system, Replace the main controller PCB, Format and
re-install the whole system.

Canon iR C3380 series, Service Manual

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