Canon iR1020 Series Service Manual Download

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Chapter 15

15-3

15.2.2 Jam Codes (ADF)

0013-1435

iR1020J / iR1024J / iR1020 / iR1024 / iR1024A / iR1024N / iR1024F / iR1024i / iR1024iF

T-15-3

15.3 FAX Error Codes

15.3.1 Outline

15.3.1.1 Error Code Outline

0013-1430

iR1020J / iR1024J / iR1020 / iR1024 / iR1024A / iR1024N / iR1024F / iR1024i / iR1024iF

An error code is used to indicate a fault in a machine, and is indicated in the machine's LCD or reports, showing the nature (symptoms) of the fault. Using the error
code, the user or the service man can readily find out how to correct the fault by simply referring to the User's Manual or service manual.
An error code may be either of the following two types:

User Error Codes

A fault indicated as a user error code is one that can easily be corrected by the user, as by operating the machine. It takes the form of "#+number."

Service Error Codes

If a fault calls for a service man for correction, it is indicated as a service man error code in the form of "##+number" or "SYSTEM ERROR E+number."

Memo

A service error code expressed in the form of "##+number" will not appear on the LCD, Error Tx Report, or Activity Report while the machine remains
in factory default state. To check a service error code, shift bit 0 of service soft switch #1 SSSW SW01 to '1'.

0210

Delivery Sensor Stationary
Jam

SR5

- The delivery sensor cannot detect absence of paper within the specified time after turning off of
the registration clutch.
- The delivery sensor cannot detect absence of paper within the specified time after the sensor
detected the leading edge of paper.

0214

Stationary jam in machine

SR5, SR9

After the registration sensor (SR11) has detected the trailing edge of paper, the delivery sensor
(SR5) does not detect the trailing edge of paper within a specific period of time.

021c

Wound Paper Jam at Fuser

SR5, SR11

The delivery sensor (SR5) has detected absence of paper within the prescribed time after it detected
presence of paper.

1118

Door open jam

SR5, SR9, SR11,
SW2

The door was opened when there was printing paper in the transport path.

Code

Name

Sensor No.

Description

0000

Unknown jam

Other errors

0007

Initial stationary

SR2002, SR2003, SR2004

Paper is detected in the transport path before the ADF starts initial
operation.

0008

Document edge sensor
delay jam

SR2002

The document edge sensor does not detect paper when the paper has been fed by the
predetermined distance since reception of a pickup request.

0009

Document edge sensor
stationary jam

SR2002

The trailing edge of paper is not detected when the paper has been fed by the
predetermined distance since detection of it by the document edge sensor.

000a

Paper absence (Pull out
the document.)

SR2001

The Document set sensor has been held off since start of pickup.

000c

Delivery delay jam

SR2002

In case the internal software signal "Delivery Sensor OFF" set in the system cannot
be detected, when the leading edge of paper is detected by the document edge sensor
and fed the prescribed distance, and after the paper's trailing edge is detected.

000d

Delivery stationary jam

SR2002

In case the internal software signal "Delivery Sensor ON" set in the system cannot
be detected, when the paper feed request is received and the paper is fed the
prescribed distance, and the leading edge of paper is detected and paper is fed the
prescribed distance .

0010

Pickup NG

SR2003

The registration sensor has been held off since paper pickup started.

Code

Name

Sensor No.

Description