Canon iR1600 Series Service Manual Download

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CHAPTER 13 TROUBLESHOOTING

2000

CANON iR1600/iR2000/iR1610/iR2010 SERIES REV.0 MAR. 2002

13-131

Level 1

COUNETR

Level 2

JAM

MISC

DRBL-1

DRBL-2

Level 3

(jam counter)
TTL

FEEDER

SORTER
MF

C2
C3

(waste toner counter)
WST-TNR

(machine durables)
FX-UNIT

TR-ROLL

DV-UNT-C

M-SP-RL

M-SP-PD

(accessories durables)
FIN-STPR

Description

total jam counter for machine

jam counter for feeder (ADF)

jam counter for sorter (finisher)
multifeeder tray jam counter

cassette 1 jam counter

cassette 2 jam counter
cassette 3 jam counter

cassette 4 jam counter

waste toner counter

fixing assembly paper passage counter

transfer charging roller paper passage

counter
developing assembly paper passage

counter

multifeeder pickup roller paper passage
counter

multifeeder separation pad paper pas-

sage counter

finisher operation counter

Summary of Contents for iR1600 Series

Page 2: ...manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademar...

Page 3: ...f a service mode Indicates an item of reference assisting the understanding of the topic in ques tion REF Indicates an item intended to provide notes assisting the understanding of the topic in questi...

Page 4: ...4 Laser Exposure System principles of operation of the image formation sys tem timing of operation disassembly assembly Chapter 5 Image formation system standards adjustments troubleshooting tables C...

Page 5: ...mprovement and major changes will be communicated in the form of Service Information bulletins All service persons are expected to go through the contents of this Service Manual and Service Informatio...

Page 6: ...level is High is expressed as being 1 while a single whose level is Low is expressed as being 0 the level of voltage how ever varies from circuit to circuit The machine uses CPUs whose internal mechan...

Page 7: ...good understanding of the difference from model to model before referring to this manual The notation indicates that the item in question is available 1 Fax function not supported Model iR1600 iR2000...

Page 8: ...machine may be configured as follows with its accessories except the printer fax device F1 F2 1 ADF J1 iR1600 iR2000 only 2 Finisher L1 if PDL output requires hard disk 3 Inner 2 Way Tray B1 4 1 Casse...

Page 9: ...with the following accessory boards Printer accessories F3 1 Printer Board N1 2 Ethernet Network Interface Adapter iN E5 3 Hard Disk HD 65 4 Flash ROM Module FR 65 5 PS Module B1 Printer Board Etherne...

Page 10: ...RODUCTION Fax accessories iR1610F iR2010F only F4 1 G3 FAX BAORD 1 2 G3 FAX EXPANSION KIT B1 2 1 Standard iR1610F iR2010F 2 iR1610F iR2010F 120V only 1 G3 FAX BOARD 2 G3 FAX EXPANSION KIT B1 Modular P...

Page 11: ...function is in use the data being processed can be lost Check to be sure that the online indicator in the control panel is OFF before operating the power switch 2 Do not turn off the power switch whi...

Page 12: ...del 1 26 4 3 Extended Operation 1 27 4 3 1 Extended Operation for a Non Fax Model 1 27 4 3 2 Extended Operation for a Fax Model 1 27 4 4 User Mode 1 28 4 4 1 User Mode for a Non Fax Model 1 28 4 4 2 U...

Page 13: ...t 3 14 4 8 Enlargement Reduction 3 14 4 8 1 Enlargement Reduction in Main Scanning Direction 3 14 4 8 2 Changing the Reproduction Ratio in Sub Scanning Direction 3 16 4 9 Edge Emphasis 3 17 4 10 Editi...

Page 14: ...Voltage Control 5 5 2 3 2 AC Bias Constant Current Control 5 5 3 Controlling the Developing Bias 5 6 3 1 Outline 5 6 3 2 Turning On Off the Bias 5 7 3 2 1 DC Bias 5 7 3 2 2 AC Bias 5 7 CHAPTER 5 IMAGE...

Page 15: ...Disassembly and Assembly 6 18 5 1 Cassette Pickup Assembly 6 19 5 1 1 Remove the Cassette Pickup Assembly 6 19 5 1 2 Removing the Cassette Pickup Roller 6 21 5 1 3 Removing the Feeding Separation Roll...

Page 16: ...5 3 4 Removing the Pressure Roller 7 16 3 5 Removing the Fixing Roller Fixing Heater Separation Claw 7 22 3 6 Mounting the Fixing Roller Fixing Heater Separation Claw 7 24 5 1 8 Removing the Pickup Mo...

Page 17: ...2 5 1 3 Lithium Battery BAT1 8 13 5 2 Back Up Data 8 16 5 2 1 Types of Data 8 16 5 2 2 Printing Out the Back Up Data List 8 18 6 Disassembly and Assembly 8 19 6 1 External Covers 8 20 6 1 1 Removing t...

Page 18: ...2 Controlling Delivery Operation 10 3 2 1 Controlling Delivery Operation 10 3 2 2 Selecting a Delivery Slot user mode 10 3 CHAPTER 10 INNER 2 WAY TRAY 3 Detecting Jams 10 4 3 1 Outline 10 4 3 2 Sequen...

Page 19: ...When Storing Handling the Drum Unit 12 7 5 1 Outline 12 7 5 2 Storage and Handing After Remov ing the Packaging Seal 12 7 5 2 1 Storage After Removing the Packaging Seal 12 7 5 2 2 Points to Note Whe...

Page 20: ...o light halftone only 13 23 3 3 2 The copy is too light both half tone and solid black 13 23 3 3 3 The copy is too light entire copy appreciably 13 23 3 3 4 The copy has uneven density darker along fr...

Page 21: ...embly 13 52 3 5 3 Transfer Feeding Assembly 13 53 3 5 4 Fixing Delivery Assembly 13 54 3 5 5 Feeding Fault double feeding 13 55 3 5 6 Feeding Faults wrinkling 13 56 4 Arrangement and Functions of Elec...

Page 22: ...eport 13 161 5 6 2 Service Report 13 164 6 Self Diagnosis 13 176 6 1 Outline 13 176 6 2 Error Codes 13 177 6 2 1 Error Codes Used for the Machine 13 177 6 2 2 Finisher Error Codes 13 183 6 3 Fax Error...

Page 23: ...R1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 xxi CONTENTS APPENDIX A General Timing Charts A 1 B General Circuit Diagram A 3 C 1 cassette unit A 5 D 2 3 cassette unit A 6 E Inner 2 way tray A 7 F...

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Page 27: ...5 B5R A5 A5R 80 g m2 16cpm model Cassette Cassette 1 250 sheets 1 cassette unit accessory 250 sheets 3 cassette unit accessory 250 sheets x 3 20cpm model Cassette Cassette 1 250 sheets Cassette 2 250...

Page 28: ...ion of a Delivery Tray Installation of an inner 2 way tray accessory will enable the selection of trays sepa rately for copier and printer output in user mode 7 Auto Start Interrupt Copying The existi...

Page 29: ...sensitive medium OPC 30 mm dia T01 201 01 2 1 2 System Item Description Copying Indirect photoelectric reproduction Charging Roller charging Exposure Semiconductor laser Copy density adjustment Auto o...

Page 30: ...1 2 000 4R3E Reduce I 1 0 500 Reduce II 1 0 647 Reduce III 1 0 733 Reduce IV 1 0 786 Enlarge I 1 1 214 Enlarge II 1 1 294 Enlarge III 1 2 000 4R2E Reduce I 1 0 500 Reduce II 1 0 707 Enlarge I 1 1 414...

Page 31: ...sheet Inch Plain paper recycled paper colored paper 100 sheets if LTR LTRR STMT STMTR 80 g m2 50 sheets if transparency thick paper 90 to 128 g m2 10 sheets if envelope 50 sheets if 11x17 279 4x431 8...

Page 32: ...erence 1 Low 4 8W reference 1 Noise Copying 66 dB or less Standby 40 dB or less Dimensions iR 1600 615 W x 631 D x 560 H mm 24 0 W x 24 8 D x 22 0 H in iR 2000 615 W x 631 D x 645 H mm 24 0 W x 24 8 D...

Page 33: ...6 A5 297 x 420mm A5 16 20 Auto paper select ON Auto density adjustment ON Non sort Pickup from cassette T01 201 06 The above specifications are subject to change for product improvement Reproduction r...

Page 34: ...1 cassette type 560 W x 564 D x 91 H mm 22 0 W x 22 0 D x 3 54 H in 2 cassette type 560 W x 564 D x 176 H mm 22 0 W x 22 0 D x 6 79 H in 3 cassette type 560 W x 564 D x 261 H mm 22 0 W x 22 0 D x 10 2...

Page 35: ...1 delivery slot Stacking Face down Type of paper in stack Plain paper recycled paper colored paper from 64g m2 to 90 g m2 Size of paper in stack A3 279 4 x 431 8mm 11 x 17 to A5 STMT Height of stack U...

Page 36: ...REV 0 MAR 2002 1 10 CHAPTER 1 INTRODUCTION 3 Names of Parts 3 1 External View 3 1 1 Copier 1 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 1 6 5 4 3 2 iR1600 iR1610F iR2000 iR2010F F01 301 01 1 Control panel 2 D...

Page 37: ...1 3 10BASE T 100BASE TX port 2 4 USB connector 2 5 Centronics connector 2 6 Rear cover 7 Paper feed knob 8 Left lower cover 9 Pressure release lever 10 Copyboard glass 11 Reading glass 12 Developing a...

Page 38: ...INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 1 12 CHAPTER 1 INTRODUCTION 3 1 2 Cassette Unit 1 Cassette Type 1 Positioning pin 2 Cassette 2 Cassette Type F01 301 03 1 1 2 1 1 2 1...

Page 39: ...COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 1 13 CHAPTER 1 INTRODUCTION 3 1 3 Inner 2 Way Tray 1 Inner 2 way unit 2 No 2 delivery tray F01 301 04 2 1...

Page 40: ...002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 1 14 CHAPTER 1 INTRODUCTION 3 2 Cross Section 3 2 1 Copier F01 302 01 23 24 25 22 21 19 20 18 17 16 15 14 13 12 11 10 9 8 7 6...

Page 41: ...er cartridge 8 Developing assembly 9 Pick roller 10 Feeding roller 11 Separation roller 12 Vertical path roller 13 Registration roller roll 14 Registration roller 15 Manual feed separation pad 16 Manu...

Page 42: ...0 iR2010 SERIES REV 0 MAR 2002 1 16 CHAPTER 1 INTRODUCTION 3 2 2 Cassette Unit 1 Cassette Type 2 Cassette Type F01 302 02 1 Vertical path roller 2 Separation roller 3 Feeding roller 4 Pickup roller 5...

Page 43: ...T 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 1 17 CHAPTER 1 INTRODUCTION 3 2 3 Inner 2 Way Tray F01 302 03 1 Vertical path roller 2 Delivery roller 3 No 2 delivery tra...

Page 44: ...equipped with one power switch and the machine is supplied with power when the switch is turned on Enabled only if the machine is equipped with a printer function F01 401 01 GO OK Shift 1 1 Special Fe...

Page 45: ...5 Value key With an item name displayed press the Value key to step through the item s values Press Shift and Value keys to step through the values in reverse order Some items have a large range of nu...

Page 46: ...it to set Reduce Dirt or Enlarge copy settings 32 Light AE Dark key Use the AE key to register set automatic exposure settings Use the Light Dark key to manually adjust the copy density 33 Image Qual...

Page 47: ...machine possesses a single power switch used to turn on or off the machine F01 401 02 F1 F2 F3 F4 ABC UKL TUV DEF MNO WXYZ GHI PQRS I 1 2 3 4 5 6 7 8 9 ID 0 C 2 1 31 30 28 27 26 17 19 25 21 23 16 18 2...

Page 48: ...Touch panel Use it for one touch dialing 17 Stop key Use it to stop an ongoing transmission or copying operation 18 Main Power LED Use it to see if the main power is on 19 Start key Use it to start a...

Page 49: ...s or characters 6 Speaker Volume key Use it to adjust the level of sound from the speaker 7 Delete key Use it to delete a character input 8 OK key Use it to store registered items settings 9 Cursor ke...

Page 50: ...if UK Press this key to confirm the dial tone when dialing a number Not used in the UK Ireland Hong Kong Australia New Zealand Singapole or Malaysia 14 Report key Use it to generate various reports or...

Page 51: ...changing ore deleting confidential mailboxes memory boxes and mailbox settings as well as passwords used for system administrator information The master password which is used in servicing and when t...

Page 52: ...Image Quality key Use it to select a level of image quality text text photo photo Light AE Dark key Use it to select a reading density auto F1 through F9 T01 402 01 4 2 2 Basic Operation for a Fax Mod...

Page 53: ...image if any of holes in the original on the left side so that the copies will not show them 2 ON 1 SETTING Use it to enter an original size and paper size T01 403 01 4 3 2 Extended Operation for a F...

Page 54: ...User Mode for a Non Fax Model A press on the Additional Functions key in the control panel will bring up the User Mode settings screen The user mode is structureed as follows Additional Functions key...

Page 55: ...2002 1 29 CHAPTER 1 INTRODUCTION COMMON SETTINGS The notation within brackets indicates factory settings VOLUME KEYPADVOLUME ON 1 3 CONTROL OFF ALARMVOLUME ON 1 3 OFF PRINTING END ON 1 3 TONE ERROR 1...

Page 56: ...1 CASSETTE2 ON A5 OFF B5R 2 CASSETTE3 ON A5R OFF 11 x 17 CASSETTE4 ON LTR OFF LTRR LGL STMT STMTR REPORT STACK BYPASS ON STACK A3 BYPASS SIZE A4 OFF B4 CASSETTE1 ON B5 OFF A4R 1 CASSETTE2 ON A5 OFF B...

Page 57: ...A5 B5R A5R 11 x 17 LTR LTRR LGL SELECT PAPER PLAIN PAPER STMT HEAVY PAPER STMTR ROTATE PRINT ON OFF TRAY SETTINGS TRAYA COPY ON 1 OFF PRINTER ON OFF TRAYB COPY ON OFF PRINTER ON OFF DISPLAY ENGLISH NO...

Page 58: ...10 iR2010 SERIES REV 0 MAR 2002 1 32 CHAPTER 1 INTRODUCTION COPY SETTINGS STANDARD MANUAL 1 9 EXPOSURE AUTO STD ZOOM RATIO 50 200 100 STANDARD COPY QTY 1 99 1 FRAME ERASE WIDTH 1 20MM 2MM AUTO SORT ON...

Page 59: ...02 1 33 CHAPTER 1 INTRODUCTION TEIMER SETTINGS DATA TIME SETTING 00 00 00 00 00 INPUT DATE AND TIME AUTO CLEAR ON AUTO CLEAR TIME 1 9MIN 2MIN OFF ENERGY SAVER ON ENERGY SVR TIME 03 30MIN 15MIN OFF DAI...

Page 60: ...MITS INPUT COPY LIMITS COUNT COUNT INFORMATION PRINTCOUNT DIPLAYPRINT MANAGEMENT COUNT RESET ON COUNT OFF RESTRICTIONS PRINT LIMITS ON OFF PRIN WITH NO ID ON OFF 1 NETWORK SETTIGS IPADDRESS AUTO DHCP...

Page 61: ...00 iR1610 iR2010 SERIES REV 0 MAR 2002 1 35 CHAPTER 1 INTRODUCTION ADJUST CLEAN ROLLER CLEANING START CLEANING CLEAN PAPER PRT USE STAPLE SHIFT ON OFF 1 1 Enabled only when a finisher is installed PRI...

Page 62: ...Model A press on the Additional Functions key in the control panel will bring up the User Mode setting screen The user mode is structured as followes Additional Functions key preesed COMMON SETTIGS C...

Page 63: ...ndcates factory settings DEFALT SETTINGS COPY FAX SWAFTER RETURN TO DEFAULT AUTO CLEAR DO NOT RTN TO DFLT VOLUME KEYPADVOLUME ON 1 3 CONTROL OFF ALARMVOLUME ON 1 3 OFF TX DONE TONE ON 1 3 ERROR ONLY 1...

Page 64: ...TMT STMTR FAX STACK BYPASS ON STACK BYPASS A3 RECEIVING SIZE A4 OFF B4 DRAWER 1 ON B5 OFF A4R 1 DRAWER 2 ON A5 OFF B5R 2 DRAWER 3 ON A5R OFF 11X17 DRAWER 4 ON LTR OFF LTRR LGL STMT STMTR REPORT STACK...

Page 65: ...LTRR A4R LGL A5 STMT B5R STMTR SELECT PAPER PLAIN PAPER HEAVY PAPER ROTATE PRINT ON OFF TRAY SETTINGS TRAYA COPY ON 1 OFF FAX ON OFF PRINTER ON OFF TRAYB COPY ON OFF FAX ON OFF PRINTER ON OFF DISPLAY...

Page 66: ...E STD ZOOM RATTIO 50 200 100 STANDARD COPY QTY 1 99COPIES 1COPIES FRAME ERASE WIDTH 1 20mm 2mm AUTO SORT ON OFF SORT ON 1 ROTATE OFF SHORTCUT KEY SHORT CUT REDUCE SET KEY 1 4 ENLARGE DIRECT 100 SHARPN...

Page 67: ...RY PULSE TX START SPEED 14400bps 9600bps 7200bps 2400bps 33600bps RX START SPEED 14400bps 9600bps 7200bps 2400bps 33600bps UNIT NAME NAME INPUT SENDER NAME SELECT SENDERS SENDER NAME NAME INPUT NAME R...

Page 68: ...INPUT DENSITY CONTROL LIGHT 1 4 STANDARD 4 6 DARK 6 9 PROG 1 TOUCH KEY SELECT THE TEL NUMBER DO NOT USE 1 63 USE TX LINE SELECTION 1 R KEY SETTING PSTN PBX REPORT SETTINGS TX REPORT OUTPUT NO PRINT ER...

Page 69: ...CM TX ON OFF PAUSE TIME 01 15SEC 02 AUTO REDIAL ON REDIAL TIMES 01 15TIMES 02 REDIAL INTERVAL 02 99MIN 02 TX ERROR RESEND ON OFF ALL PAGES ERROR 1ST PAGE ERROR PAGE OFF ERASE FAILED TX ON OFF TIME OUT...

Page 70: ...UCTION PRINTER SETTINGS OF RX COPIES 01 99COPIES SELECT DRAWER DRAWER SW A ON OFF DRAWER SW B ON OFF DRAWER SW C ON OFF DRAWER SW D ON OFF RX ON RX REDUCTION AUTO SELECTION REDUCTIUON FIXED 97 REDUCTI...

Page 71: ...BER CHANGE DATA SET BOX NO 1 TO B FROM B GROUP DIAL NAME BOX NAME INPUT PASSWORD ID NUMBER INPUT TRIGGER SUBADDRESS SUBADDRESS INPUT SENDER FAX NO SELECT THE OTHER PARTY MAIL ADDRESS To 2 SPECIFY THE...

Page 72: ...T SELECT LOCATIONS SPECIFY THE DESTINATION START TIME EVERY BODY SELECT THE MEMORY NUMABER 1 5 TIME INPUT SELECT DAYS SELECT DAYS SUN to SAT SELECT THE MEMORY NUMABER 1 5 TIME INPUT POLLING BOX SETUP...

Page 73: ...ER TX ON OFF TRANSFER SETUP FILE BOX NUMBER INPUT TO B CHANGE DATA SET BOX NO 1 TO B DELETE DATA SET BOX NO 1 FROM B FILE NAME BOX NAME INPUT SELECT LOCATIONS SPECIFY THE DESTINATION PASSWORD ID NUMBE...

Page 74: ...D ID NUMBER INPUT REPORT OUTPUTYES OUTPUT NO TIME SETUP OFF ON START TIME EVERYDAY SELECT THE MEMORY NUMABER 1 5 TIME INPUT SELECT DAYS SUN to SAT SELECT THE MEMORY NUMBER 1 5 TIME INPUT END TIME EVER...

Page 75: ...SUPER FINE ULTRA FINE SCAN DESITTY OFF LIGHT STANDARD DARK IMAGE QUALITY OFF TEXT TEX PHOTO PHOTO BOOK TX SCAN SHEET SIZE A3 B4 A4 B5 A5 TX MODE MEMORY SENDING DIRECT SENDING TX STAMP TX STAMP OFF TX...

Page 76: ...00 05 TIMES 02 RETRY INTERVAL 01 60 MIN 02 TIME ZONE GMT 12 12 09 PORT NO SMTP TX NUMBER INPUT POP3 RX NUMBER INPUT SMTP TX NUMBER INPUT MAX RX DATA SIZE SIZE INPUT TX MODE SIMPLE MODE E MAIL MODE PD...

Page 77: ...TTINGS MAIL ADD From E MAILADDRESS INPUT NAME INPUT OPTIONAL REPLAYADDRESS ADDRESS INPUT SETTING SUBJECT AUTO FIXED SUBJECT INPUT MESSEGE TEXT ON MESSEGE TEXT OFF INPUT SIGNATURE ON SIGNATURE OFF INPU...

Page 78: ...CODE INPUT TX TIME SETTING SELECT THE MEMORY NUMBER TX TIME INPUT TX TYPE REGULAR TX COFIDENSIAL PASSWORD PASSWORD INPUT TX SUBADDRESS ORIG RELAY PASSWORD PASSWORD INPUT TX SUBADDRESS SBADDRESS PASSWO...

Page 79: ...F MH TX FILE NAME AUTO FIXED FILE NAME INPUT TX TIME SETTING SELECT THE MEMORY NUMBER TX TIME INPUT SENDER NAME SELECT SENDERS NAME FTPSERVER 1 SELECT THE MEMORY NUMBER FTP SERVER NAME SERVER NAME INP...

Page 80: ...UT USE CONTROL FILE ON AUTO OFF FIXED FILE NAME INPUT TX TIME SETTING SELECT THE MEMORY NUMBER TIME INPUT SENDING NAME SELECT THE SENDERS NAME GROUP DIAL SELECT THE MEMORY NUMBER DESTINATION TEL ID SP...

Page 81: ...0 MAR 2002 1 55 CHAPTER 1 INTRODUCTION TIMER SETTINGS DATE TIME SETTING DATE TIME INPUT AUTO CLEAR ON AUTO CLEAR TIME 1 to 9MIN 2MIN OFF ENERGY SAVER ON ENERGY SAVE TIMEINPUT OFF 03 30MIN 15MIN DAILY...

Page 82: ...T SENDER COUNT COUNT PRINT COUNT DIPLAY PRINT MANAGEMENT INFORMATION COUNT COUNT RESET ON TX RA PAGE DIPLAY PAGE OFF COUNT COUNT RESTRICTIONS PRINT LIMITS ON OFF RESTRICT TX ON OFF PRIN WITH NO ID ON...

Page 83: ...C 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 1 57 CHAPTER 1 INTRODUCTION AJUST CLEAN ROLLER CLEANING START CLEANING CLEAN PAPER PRT USE STAPLE SHIFT F ON OFF 1 1 Enabled only when an...

Page 84: ...0 SERIES REV 0 MAR 2002 1 58 CHAPTER 1 INTRODUCTION PRINT LISTS USER DATA ADDRESS LIST 1 TOUCH LIST1 SORT NO SORT CODED DIAL LIST1 SORT NO SORT 1 TOUCH LIST12 SORT NO SORT CODED DIAL LIST2 SORT NO SOR...

Page 85: ...5 1 1 Cleaning the Fixing Roller Advise the user to clean the fixing roller for the following when the cartridge has been replaced when black lines appear on printed paper To clean go through the foll...

Page 86: ...6 Go though steps 2 through 3 and select 01 START CLEANING using the cursor key then press the OK key so that the cleaning paper will automatically be picked up and the fixing roller will be cleaned M...

Page 87: ...MAR 2002 1 61 CHAPTER 1 INTRODUCTION 5 1 2 Cleaning the Copyboard Glass Reading Glass and Copyboard Cover White Plate 1 Clean the copyboard over white plate 1 copyboard glass 2 and reading glass 3 wit...

Page 88: ...he following in addition to doing so as part of routine maintenance The cartridge has been replaced The paper printout is soiled 1 Open the feeder cover of the ADF and clean the 5 rollers 1 and the se...

Page 89: ...iR2010 SERIES REV 0 MAR 2002 1 63 CHAPTER 1 INTRODUCTION 3 Close the middle cover and the feeder cover 4 Open the ADF and clean the original feed roller 6 platen roller with a moist cloth moistened wi...

Page 90: ...ogical Health CDRH of the US Department of Health and Human Services put into force a set of requirements with a view to regulating laser related products on August 2 1976 The requirements apply to la...

Page 91: ...h reflectance e g screwdriver into the laser path Be sure also to remove any watch ring or the like as they can reflect the laser beam to damage your eye The machine s laser light is red and its cover...

Page 92: ...mall amounts of dye If toner came into contact with your skin or clothes remove as much of it as possible with dry tissue and wash with water Do not use hot water as it will turn the toner into a jell...

Page 93: ...method and it has the fol lowing construction 13 14 15 12 10 11 9 4 5 6 7 8 3 2 1 F01 701 01 1 CS contact sensor 2 Laser scanner unit 3 Pickup cassette 4 Toner cartridge 5 Primary charging roller 6 De...

Page 94: ...rum flow of paper The machine is designed as a cartridge model in which its drum toner primary charg ing assembly developing assembly and drum cleaner assembly are all constructed as a single entity T...

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Page 97: ...ng system Original Light emitting receiving Contact sensor unit Analog processor PCB Image processor PCB Control panel Control system DC controller PCB Power supply PCB Pickup feeding system Delivery...

Page 98: ...riginals and to send display signal to the control IC of the control panel PCB for indication by LEDs and LCD c Reader Control Block The reader control block processes image data read from the CS unit...

Page 99: ...nded by adding the RAM DIMM 32MB x 2 h SEND Function if equipped with a network board in fax models The SEND function uses a network to send image scanned by the reader unit to an ex ternal device i S...

Page 100: ...ontrol auto power control for each line of print data g Horizontal Sync Signal Control Mechanism When the laser beam reaches a print start point for horizontal direction the BD input signal BDI coming...

Page 101: ...CB The following are generated from the common AC power for supply to various loads full time ON system DC 12VS DC 5VS DC 3VS1 DC 3VS2 remote ON OFF system DC 24VR1 DC 24VR2 DC 5VR DC 3VR 1 2 4 Analog...

Page 102: ...2 J6 J34 J234 J5 J203 J21 J221 J2 A Power supply PCB ADF accessory 1 Original detection reader motor drive PCB Image processor PCB Card reader accessory Control panel PCB DC controller PCB CS unit Ana...

Page 103: ...ader motor PS111 PS112 J970 J930 J1 J971 J14 PS114 J973 J17 PS115 J974 J18 PS116 J975 PS117 J976 J19 J977 J13 M J12 CN3 J1 J64 J264 J21 J2 J3 J21 J221 J11 J63 J263 M103 J1131 J10 J210 J901 903 J32 J21...

Page 104: ...nsor TH101 thermistor PS152 re try sensor THSW101 thermal switch SL101 multifeeder pickup solenoid H101 fixing heater SL151 cassette pickup solenoid FM101 heat discharge fan CL101 registration clutch...

Page 105: ...place in memory copying a Scanner Start Condition The Start key is enabled under the following condition so that the machine may start reading an original However the machine will not start printing u...

Page 106: ...on the fixing roller surface tempera ture is 145 C or higher From when the power switch is turned on unit the fixing roller surface temperature reaches 140 C From when warm up ends until the main moto...

Page 107: ...e try sensor PS152 Registration paper sensor PS101 Registration clutch CL102 Delivery sensor PS103 Primary charging AC Primary charging DC CS LED Developing bias DC Developing bias AC Laser diode Tran...

Page 108: ...warm up rotation ends or last rotation ends until when the start key ON signal or the print signal arrive from the image processor PCB From when the print signal is generated by the image processor PC...

Page 109: ...ssembly Cassette pickup assembly 1 cassette unit pickup assembly Fixing roller drive assembly Image formation roller drive assembly ON OFF control Constant speed control E010 T02 105 01 1 When the mai...

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Page 113: ...g by fixed carriage Book mode detection by reflection type sensor in models equipped with original size sensor ADF mode detection by ADF Between 50 and 200 in 1 increments Main scanning direction imag...

Page 114: ...der motor M103 by way of the driver circuit on the original detention reader motor drive PCB The drive from the reader motor is transmitted to the carriage by way of the drive pulley and drive belt to...

Page 115: ...direction of rotation of the reader motor 2 Controlling the speed of rotation of the reader motor 3 Turning on off the reader motor F03 202 01 2 2 1 Moving the Carriage in Reverse After an Image Scan...

Page 116: ...ction by feeder in models equipped with ADF 3 2 Detection by the Original Size Sensors The machine uses the original size sensors to detect the size of an original placed on its copyboard glass i e ba...

Page 117: ...ll identify the condition as the presence of an original This way of identification enables the machine to detect the size of a black original In the case of conditions a and b in the following the ou...

Page 118: ...sed sensor goes ON and there is change in the output level not detecting an original T03 303 01 A3 A4 A4R B5R None B4 B5 A B Configuration Unchanged Unchanged Unchanged Unchanged Unchanged Unchanged U...

Page 119: ...2002 3 7 3 4 Detection by the ADF The ADF uses the 2 sensors length sensors in its original tray and the 2 sensors width sensor to detect the size of originals The ADF is capable of detecting the foll...

Page 120: ...processor PCB The resulting image data is subjected to processing correction by the analog processor PCB and image processor PCB F03 401 01 OS1 to 4 Contact sensor Analog image data A D conversion LED...

Page 121: ...is a single module consisting of the following and is used to read images in lines 2 sets of LEDs R G B photo conducting medium used to shine the light of the LEDs across a single image line of an ori...

Page 122: ...medium The light reflected by the original is collected by the rod lens array and detected by the CCD array which will convert the light into electri cal signals photo electric conversion for output...

Page 123: ...TEST 8 executing gain adjustment When adjustment ends normally the display indicates OK If it indi cates NG check the following take appropriate action Is the copyboard cover ADF closed Is the copybo...

Page 124: ...lt digital signal in memory The image data to which black shading correction was executed is then subjected to computation using the white correction value thus executing full pixel white shading cor...

Page 125: ...the work The digital image signals which are the result of A D conversion are subjected to varia tion of dynamic range to suit the level of the background color of the original so that the machine wi...

Page 126: ...e during pre scanning and the image data thus collected is evaluated to see if it is within a specific range if for instance it is outside the range the length of time is de creased 4 8 Enlargement Re...

Page 127: ...on ratio the position of each pixel therefore must be changed However since the CCD is not found at each specific position the machine relies on computation to gen erate image data that expresses a se...

Page 128: ...he ADF is in creased for reduction or decreased for enlargement thereby changing the width of the scanning line per pixel However when FAX mode is combined with standard or fine mode reading occurs at...

Page 129: ...reversal and the like as editing functions 4 11 Density Conversion LUT i e look up table processing In this block a data conversion table is used to convert intensity signals into density sig nals or...

Page 130: ...he original image 4 13 Image Memory Control The image memory is used as follows 4 13 1 Compression Expansion Rotation and Enlargement Reduction The machine uses image memory to subject binary image si...

Page 131: ...nal or curved lines of images thus producing images consisting of smooth lines Using smoothing the ma chine can make moire associated with photo originals less conspicuous a When Generating Read Image...

Page 132: ...Before starting the work be sure to disconnect the power plug Moreover if you have removed the drum unit be sure to keep it in a protective bag 2 Unless otherwise specially indicated reverse the steps...

Page 133: ...R1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 3 21 5 1 Copyboard Glass 5 1 1 Removing the Copyboard Glass 1 Open the copyboard cover or the ADF 2 Remove the 2 screws 1 and detach the copyboard glas...

Page 134: ...2 Take care not to deform the right upper frame 1 when you have removed the copyboard glass If deformed the frame will come into contact with the CS unit damaging the latter F03 501 03 5 1 2 After Rep...

Page 135: ...1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 3 23 5 2 CS Unit 5 2 1 Removing the CS Unit 1 Remove the copyboard glass Refer to 5 1 1 2 Move the belt 1 with your finger to move the CS unit 2 near th...

Page 136: ...2010 SERIES REV 0 MAR 2002 3 24 4 While lifting the carriage 4 slightly slide the rail guide 5 to detach the rail guide from the carriage F03 502 03 5 Slant the carriage 6 so that the frame top is out...

Page 137: ...ach the flexible cable 12 and detach the CS unit 10 F03 502 06 Do not loosen or remove the 3 screws 2 found on the rail guide 1 They are adjusted to high accuracy at the factory 12 11 11 10 9 1 2 2 F0...

Page 138: ...EM COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 3 26 5 2 2 Points to Note When Mounting the CS Unit When mounting the belt re tainer 1 be sure that the boss 2...

Page 139: ...10 iR2010 SERIES REV 0 MAR 2002 3 27 When mounting the CS unit check to make sure that the belt retainer 1 is keeping the drive belt 2 firmly in place F03 502 09 After mounting the CS unit move the dr...

Page 140: ...mounting the CS unit be sure to fit the flexible cable 3 fully straight in relation to the connector 4 and secure it in place using the lock 5 F03 502 11 5 2 3 After Replacing the CS Unit If you have...

Page 141: ...be sure to free yourself of static charges before starting the work More over avoid working in an envi ronment where static charges tend to occur When handling the CS unit take care not to leave oils...

Page 142: ...he rear cover 4 Remove the right lower cover right rear cover and right rear upper cover 5 Open the manual feed tray and detach the left lower cover 6 Remove the drum unit When you have removed the dr...

Page 143: ...te When Mounting the Reader Motor When mounting the reader mo tor be sure to hook the tension spring on the motor and the machine s mounting plate then secure it in place with screws Otherwise the bel...

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Page 147: ...ight by a collimator lens and cylindrical lens After conversion it is directed to the 6 facet mirror which is rotating at a specific speed The laser beam reflected by the lens is then led to the imagi...

Page 148: ...gon mirror and a single beam F04 101 01 Component Laser semi conductor Scanner motor M102 Polygon mirror BD mirror BD PCB Laser driver PCB DC controller PCB Description Infrared light about 785 nm 1 b...

Page 149: ...ned Start key ON Fixing roller 140 C TOP signal TOP PRINT INTR WMUP WAIT 1 WMUPR LSTR STBY STBY BD signal BDI Laser scanner motor M102 1 WAIT End Conditions 25 sec or more passed after supplying power...

Page 150: ...in the laser beam path 2 2 Signals Used 1 laser emission signal LONO It is generated based on the BD input signal laser is emitted when it goes 0 2 BD input signal BDIN It goes 0 upon detection of la...

Page 151: ...the BD signal cannot be detected within a specific period of time 2 1 4 4 J907 5 3 2 10 J908 2 18 J102 18 20 21 6 7 J102 J104 J235 J235 20 21 J104 6 6 front No 2 mirror No 1 mirror BD mirror Polygon m...

Page 152: ...als emission of laser light is enabled when it goes 0 3 video signal It is a low amplitude for noise suppression drive signal 4 video out signal It is a low voltage drive signal converted from a video...

Page 153: ...01 Memo The laser power is adjusted automatically whenever the laser unit is re placed 4 VDOUT 1 J102 2 3 4 5 6 7 8 8 J907 7 6 5 4 3 2 1 2 ENBL 8 DPICH 1 LON GND 3 VDO 3 VDO GND 5V 3 1 5 RGSNS J106 J9...

Page 154: ...signal goes 0 printing is started or continued 2 When the scanner motor acceleration signal goes 0 the scanner motor goes ON 3 The BD input signal goes 0 when laser light is detected 4 The cycle of th...

Page 155: ...signal deviates from a specific cycle by 2 or more 5 During the WMUPR period after the power switch has been turned on or the front cover left cover has been opened closed the drum unit is absent 4 3...

Page 156: ...e starting the work be sure to disconnect the power plug Moreover if you have removed the durm unit be sure to keep it in a protective bag 2 Unless otherwise specially indicated reverse the steps used...

Page 157: ...moving the Laser Scanner Unit 1 Remove the fixing assembly 3 1 of Chapter 7 2 Remove the dust proof sponge 1 3 Disconnect the 3 connectors 2 4 Remove the 4 screws 3 and detach the laser scanner assemb...

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Page 161: ...harging roller bias control Description OPC 30 mm dia Cleaning blade 20 mm dia Dry 1 component toner projection Negative toner AC constant current control about 1110 A about 860 Hz DC constant voltage...

Page 162: ...R2010 SERIES REV 0 MAR 2002 5 2 The image formation system consists of the following major components F05 101 01 Photosensitive drum Cleaning blade Primary charging roller Laser beam Transfer charging...

Page 163: ...WMUP STBY Main motor M101 Primary AC bias Primary DC bias Developing AC bias Developing DC bias Transfer bias Power switch ON unit sec Cleaning bias Fixing roller at 140 C PRINT STBY LSTR PRINT INTR S...

Page 164: ...e primary charging control system 1 turning on and of the bias 2 performing constant voltage control for the DC bias 3 performing constant current control for the AC bias The primary charging control...

Page 165: ...biases applied to the primary charging roller are controlled as follows 2 3 1 DC Bias Constant Voltage Control The output voltage level f the DC bias is detected by the bias voltage detection circuit...

Page 166: ...ant voltage level 3 controlling the developing AC bias to a constant voltage level 4 controlling the voltage level of the developing bias The system used to control the developing bias control mechani...

Page 167: ...DC Bias to a Constant Level The output voltage level of the DC bias is detected by the developing DC bias voltage detection circuit and is fed back to the DC generation circuit by way of the comparis...

Page 168: ...sm is controlled for the following 1 turning on and off the bias 2 controlling the DC bias to a specific voltage current level 3 correcting the voltage level ATVC control The following shows the syste...

Page 169: ...e Level The output level of the DC bias applied to the transfer charging roller is controlled as follows 4 3 1 Controlling the DC Bias to a Constant Current Level The internal resistance of the transf...

Page 170: ...ing the Output According to Operation Mode 4 5 1 Type of Mode The transfer charging output has the following mode item each with different output levels a Bias for Image Transfer It is a bias used to...

Page 171: ...put level Dv of the developing bias in various detection circuits for A D conversion The CPU checks the difference in level between the cartridge detection signal TNRCHKD and the toner detection signa...

Page 172: ...otation F05 502 02 WAIT WMUPR WMUP 0 1 A retry is made if activation continues for about 0 2 sec or more The absence of toner is indicated after a 2nd re try Level checked by voltage level TNRCHKT TNR...

Page 173: ...iR1610 iR2010 SERIES REV 0 MAR 2002 5 13 If the absence of toner is detected the machine indicates the following message on its LCD Toner Empty Replace Cartridge Memo If detection is executed 3 times...

Page 174: ...oner assembly is constantly stirred by the stirring rod driven by the main motor The tip of the stirring rod is equipped with a torque limiter unit which goes ON when the waste toner assembly becomes...

Page 175: ...toner case is full and communicate the fact to the image processor PCB which in turn will indicate the messages WASTE TONER FULL and PREPARE A NEW DRUM in the control panel Thereafter the machine is d...

Page 176: ...e starting the work be sure to disconnect the power plug Moreover if you have removed the drum unit be sure to keep it in a protective bag 2 Unless otherwise specially indicated reverse the steps used...

Page 177: ...the grips 2 pull out the drum unit 3 When removing the drum unit be sure to hold the grips and take care not to scratch or soil it Further the photosensitive drum is highly sensitive to light Whenever...

Page 178: ...y locking lever 1 While pushing on the protrusion of the toner cartridge turn the grip fully clockwise and pull out the toner car tridge 2 3 Turn the developing assembly locking lever 3 clock wise to...

Page 179: ...he grips down slightly as you pull on them 2 When you slide in the devel oping assembly push it in so that it will slide along the rails When the lever 8 comes into contact with the plate 9 of the fix...

Page 180: ...roller portion of the transfer charging roller When cleaning it take care not to touch the roller surface or leave solvents or oils 2 To cleand the transfer charging roller use lint free paper while m...

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Page 183: ...lowing methods Item Description Paper feed reference Center Paper stack Multifeeder 10 mm in height Tray AB Plain paper recycled paper colored paper 100 sheets if A4R A4 B5 B5R A5 A5R 80 g m2 50 sheet...

Page 184: ...pickup feeding system is as fol lows F06 102 01 Notation Name PS101 Registration paper sensor PS102 Paper full sensor PS103 Delivery sensor PS105 Multifeeder paper sensor PS151 Cassette paper sensor P...

Page 185: ...aches the registration roller the registration roller is at rest causing the leading edge of the paper to butt against it to form an arch The DC controller PCB turns on the registration clutch CL101 a...

Page 186: ...ea of the pickup roller gear without a tooth is located at the relay gear the ab sence of engagement between both gears prevents the drive from reaching the pickup roller shaft 1 The DC controller PCB...

Page 187: ...rotate the feeding roller 4 When the pickup roller makes a single rotation the area of the pickup roller drive without a tooth will be located at the relay gear preventing the drive of the main motor...

Page 188: ...ading edge of paper within a specific period of time the machine will turn on the cas sette pickup solenoid once again for a pickup retry If the retry sensor does not detect the leading edge of paper...

Page 189: ...h SW105 found inside the machine enabling the machine to detect the presence absence of a cassette and the size of paper inside it The paper size switches are arranged as follows and the combination o...

Page 190: ...ller comes from the main motor M101 by way of the manual pickup solenoid SL101 and a gear The manual pickup roller and the manual pickup separation pad make sure that only one sheet of paper is picked...

Page 191: ...on pad is mounted opposite the pickup roller serving to separate one sheet of paper and sending it to the inside of the machine b Multifeeder Tray Pickup Drive Mechanism The manual feed pickup roller...

Page 192: ...0 iR2010 SERIES REV 0 MAR 2002 6 10 CHAPTER 6 PICKUP FEDING SYSTEM F06 202 02 M101 Lifter plate in down position Lifter plate in up position Manual feed pick roller Manual feed separation pad Multifee...

Page 193: ...es not reach the registration pa per sensor after a 3rd retry pickup operation the machine will identify the condition as a jam and will indicate a jam message on the LCD in the control panel 2 2 4 Se...

Page 194: ...ific period of time after the image processor PCB receives the TOP signal video signals VDO VDO are sent so that the leading edge of the image on the photo sensitive drum and the leading edge of paper...

Page 195: ...f the main motor M101 and will indicate a jam message in the control panel Memo If a jam occurs while the machine is in copy mode all images stored in memory will be lost requiring the machine to star...

Page 196: ...or Cassette Cassette pickup solenoid SL151 Retry sensor PS152 T05 402 01 b Other Delay Jams A check is made for jams other than a cassette pickup assembly delay jam as follows The machine will identif...

Page 197: ...0 SERIES REV 0 MAR 2002 6 15 CHAPTER 6 PICKUP FEDING SYSTEM Notation Name Delay jam PS101 Registration sensor Present PS102 Paper full sensor Absent PS103 Delivery sensor Present PS105 Multifeeder pap...

Page 198: ...e next sensor is con trolled in relation to the number of clock pulses from the main motor the sensor N does not go OFF within a specific period of time after the sensor N goes ON F06 402 02 b Station...

Page 199: ...am 4 2 4 Jam History The machine keeps a record of jams that have occurred You can generate a service re port to check the history or clear the history To indicate jam data Make the following selectio...

Page 200: ...starting the work be sure to disconnect the power plug Moreover if you have removed the drum unit be sure to keep it in a protective bag 2 Unless otherwise specially indicated reverse the steps used...

Page 201: ...e Pickup Assembly 1 Remove the front cover 2 Slide out the cassette 3 Remove the 4 screws 1 and detach the 2 fixing plate 2 F06 501 01 4 Remove the rear cover and the cassette rear cover 5 Remove the...

Page 202: ...hown separate it from the machine 8 F06 501 03 9 Spread the support assembly 10 of the front rear of the left lower cover with a little force and detach the left lower cover 11 F06 501 04 10 Remove th...

Page 203: ...rounding plate 15 is on the outside as shown F06 501 06 5 1 2 Removing the Cassette Pickup Roller 1 Slide out the cassette 2 Open the left lower cover 3 Holding the pickup roller assembly 1 so that it...

Page 204: ...etach the separation roller 1 and the feeding roller 3 F06 501 09 5 1 4 Removing the Cassette Pickup Solenoid 1 Remove the cassette pickup assembly 5 1 1 in Chapter6 2 Free the harness 1 from the harn...

Page 205: ...e pickup assembly 5 1 1 in Chapter6 2 Disconnect the connector 1 and de tach the cassette paper sensor 2 F06 501 12 5 1 7 Removing the Retry Sensor 1 Remove the cassette pickup assembly 5 1 1 in Chapt...

Page 206: ...ultifeeder tray 2 F06 502 01 After mounting the multifeeder tray check to make sure that the holding plate 4 is pushed down by the manual feed pickup roller cam 3 If the holding plate is up push down...

Page 207: ...1 in Chapter5 3 Remove the multifeeder tray 4 Remove the 2 stepped screws 1 using a screwdriver then keeping your hands as shown detach the pickup guide assembly 2 by lifting it upward to the front F0...

Page 208: ...d 1 Remove the multifeeder pickup roller 2 Remove the separation pad 1 F06 502 05 5 2 4 Removing the Multifeeder Paper Sensor 1 Remove the left cover and the multifeeder tray 2 Remove the 2 screws 1 a...

Page 209: ...sole noid 3 F06 502 08 5 3 Drive Assembly 5 3 1 Removing the Drive Assembly 1 Remove the fixing assembly 3 1 in Chapter7 2 Remove the multifeeder roller 5 2 2 in Chapter6 3 Remove the rear cover 4 Re...

Page 210: ...ws 4 and discon nect the 2 connectors 5 then detach the copyboard cover open closed de tecting unit 6 When mounting the copyboard open closed detecting unit be sure to use the black binding screw 3 mm...

Page 211: ...3 Remove the 8 screws 9 and detach the support plate 10 F06 503 04 In the absence of the support take care not to impose a load on the reader unit Take care not to use the wrong screw the 4 screws to...

Page 212: ...or 14 and free the harness 15 from the harness guide 16 Remove the resin E ring 16 and de tach the registration clutch 17 17 Remove the screw 18 disconnect the connector 19 then remove the multifeeder...

Page 213: ...n paper sensor 21 Remove the 4 screws 27 and detach the drive assembly 28 F06 503 08 5 4 Registration Roller Assembly 5 4 1 Removing the Registration Roller 1 Remove the drive assembly 5 3 1 in Chapte...

Page 214: ...e registration roller 6 F06 504 03 When mounting the registration roller check to make sure that the grounding plate 11 is in contact with the bushing 12 of the registration roller and the shaft 13 un...

Page 215: ...002 6 33 CHAPTER 6 PICKUP FEDING SYSTEM 5 4 3 Removing the Registration Clutch 1 Remove the rear cover and left rear cover 2 Disconnect the connector 1 and free the harness 2 from the harness guide 3...

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Page 219: ...outside the machine The fixing system has the following functions and uses the following methods Item Fixing method Fixing drive Control temperature Temperature detection Fixing temperature control P...

Page 220: ...Component Fixing roller Pressure roller Fixing heater H101 Main thermistor TH101 Sub thermistor TH101 Thermal switch THSW101 Description 31 mm in dia 25 mm in dia Halogen heater 800 W Temperature cont...

Page 221: ...istor error F07 201 01 P1 CB NF NF ASIC CPU Zerocross circuit RLYDRV 24VR2 FSRDRV HEATDT ZEROXI AC DC F1 SW1 H101 THSW101 GND GND TH2 GND TH1 THCNCT RL1 TH101 TH101 J122 3 33 31 32 35 5 4 1 1 1 1 3 3...

Page 222: ...following 1 Control in response to the operation of the power switch 2 Control according to the type of paper 3 Control at time of down sequence 4 Control in ESS energy save mode The sequence of cont...

Page 223: ...To ensure fixing immediately after the power switch is turned on a target temperature is used as a reference as determined in relation to the fixing temperature at time of when the power switch is tu...

Page 224: ...igh To prevent overheating the machine in creases the distance between sheets Down sequence is started when the reading of the sub thermistor is 210 C Down sequence is ended when continuous printing e...

Page 225: ...perature of the fixing heater is low ered to 120 C from 140 C standby temperature The target temperature at the end of ESS1 is determined in relation to the fixing tem perature and the printer state a...

Page 226: ...turned off and then on After turning on the power be sure to execute the following in service mode to remove the error infor mation 7 PRINTER 4 PRINTER RESET YES 2 3 3 Conditions for Error Detection T...

Page 227: ...MAR 2002 7 9 d High Temperature Error The reading of the main thermistor is 220 C or higher e Drive Circuit Error At time of initialization the ZEROXI signal of the power supply cannot be detected Th...

Page 228: ...gher read by main thermistor TH101 2 Thermistor Disconnection The connector detection circuit on the DC controller PCB monitors the THCNCT sig nal and the CPU will assume that the connector of the the...

Page 229: ...arting the work be sure to disconnect the power plug Moreover if you have removed the drum unit be sure to keep it in a protective bag 2 Unless otherwise specially indicated reverse the steps used to...

Page 230: ...hapter 5 4 Remove the left front cover and the de livery upper cover 5 Remove the right cover 6 Remove the delivery cover 7 Remove the fixing connector cover 1 You will be using the cover once again b...

Page 231: ...2010 SERIES REV 0 MAR 2002 7 13 8 Remove the 2 screws 5 then remove the grounding wire 6 and the fixing connector fixing plate 7 F07 301 03 9 Disconnect the 3 connectors 9 from the fixing connector fi...

Page 232: ...han 2 mm in diameter into the screw hole 13 and loosen them by turning the hex wrench F07 301 05 1 After mounting the fixing assembly check to make sure that the delivery lower cover 14 is behind the...

Page 233: ...disassemble or clean the following parts found inside the fixing assembly in the field a small inaccuracy in the torque or adjustment or deformation by cleaning work can cause smoking and flaming Ther...

Page 234: ...the Pressure Roller 1 Remove the fixing assembly See 3 1 of Chapter 7 2 Remove the screw 1 and detach the support plate 2 3 Remove the fixing cover 3 F07 304 01 4 Remove the screw 4 and detach the dr...

Page 235: ...R1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 7 17 7 Remove the 3 screws 10 and discon nect the connector 11 then detach the delivery roller unit 12 F07 304 03 8 Remove the 2 screws 13 and detach t...

Page 236: ...delivery roll 15 and the spring 16 tend to come off easily once the delivery lower cover has been removed Take full care not to lose it F07 304 05 9 Push down the pressure releasing lever 17 to remov...

Page 237: ...the D cut shaft found on the right side F07 304 09 12 Remove the 2 screws 24 for the pres sure roller assembly and detach the inlet guide 25 F07 304 10 F07 304 08 1 The static eliminating brush 22 can...

Page 238: ...move the left right spring 26 then push down the 2 bushings 27 in the direction of the arrow to detach 15 Remove the bearings 28 2 each on left and right and detach the pressure roller 29 F07 304 11 I...

Page 239: ...OPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 7 21 When mounting the pressure roller check to make sure that the contact plate 32 is in con tact with the inlet g...

Page 240: ...ly See 3 1 of Chapter 7 2 Remove the pressure roller assembly See 3 4 of Chapter 7 3 Remove the 2 screws 1 of the fixing roller assembly then detach the fixing roller 2 and the fixing heater 3 F07 305...

Page 242: ...t the contact plate 2 and bushing 3 is mounted F07 306 01 2 Open the separation claws 1 to insert the fixing roller 4 Obtain a sheet of A3 11x17 white paper fold it in 4 and fit it as shown 3 With the...

Page 243: ...ure to mount the fixing heater so that its edge with print faces upward Further take care not to touch the glass portion of the fixing heater 2 When mounting the fixing roller take care not to scratch...

Page 244: ...r gear 10 and turn the fixing roller 11 to see if the rotation is smooth and that the busing 12 does not move F07 306 06 7 Prepare a strip from a transparency 20cm in length and 20mm in width then att...

Page 245: ...shown The delivery roll 17 and the spring 18 tend to come off easily once the delivery lower cover has been removed Take full care not to lose it F07 306 08 10 While holding the fixing roller remove...

Page 246: ...0 MAR 2002 7 28 13 After putting back the fixing assembly check the resistance using a meter a between the earth contact 21 and the fixing roller core 22 it must be 350 or less b between the earth con...

Page 247: ...d the fixing roller core 22 is not as indicated check to make sure that the static eliminating brush 24 is in contact with the fixing roller core 22 22 24 F07 306 11 If the resistance between the eart...

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Page 251: ...anel has the following construction The circuitry of the control panel consists of two PCBs and is controlled by the ASIC of the image processor PCB 1 Non Fax Model The indication on the LCD is in 2 l...

Page 252: ...e power switch and a remote ON OFF system linked to control signals and is supplied to each load The output of the power supply PCB is controlled by the power switch SW101 or sig nals from the printer...

Page 253: ...C Accessory 1 standard if fax model P1 CB NF NF F1 SW101 3VS1 5VS 24VR2 24VR2 3VR 5VR 12VS 24VR1 3VS1 3VS2 3VR 5VR 12VS 24VR1 24VR2 3VS1 3VS2 5VS DORSW1 DORSW2 power supply PCB Full time ON system Low...

Page 254: ...8 3 3 45V 4 3A 8 0A 3VS2 CN1 15 CN1 17 CN1 19 CN1 20 3 3 45V 4 3A 8 0A 5VS CN2 12 CN2 13 CN5 11 CN5 12 CN5 13 5 5 05V 1 9A 4 0A 12VS CN1 1 5 12V 0 6A 3 0A T08 201 02 The levels of outputs form the DC...

Page 255: ...oad and turn on the power switch once again to reset the machine The circuitry is equipped with a fuse which will blow to cut off the power in response to an overcurrent in the AC line 2 3 High Voltag...

Page 256: ...pecific period of time If the machine has remained in standby state for a specific period of time at the end of which the ESS mechanism is set to go ON as set in user mode the ASIC on the image proces...

Page 257: ...8 301 01 DC controller PCB Power supply PCB Low voltage power circuit ADF 1 AC DC Remote ON OFF system Full time ON system ESS control signal Cassette electrical loads Original detection reader motor...

Page 258: ...ed for printer board network board if mounted 4 If the image memory contains image data 5 If the communication is set to dial in mode on a fax model The machine ends ESS mode in response to anther pre...

Page 259: ...XILIARY CONTROL SYSTEM COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 8 9 4 Fan 4 1 Outline The machine is equipped with a single fan for discharge of heat from...

Page 260: ...NON to go 1 and the fan full speed rotation signal FANFULL to go 1 the drive voltage control block supplies fan drive voltage FANDRV of 24 V to rotate the heat discharge fan to rotate at full speed 2...

Page 261: ...he DC controller PCB monitors the full time fan lock detection signal FANLOCK if the signal remains 0 for a specific period of time it uses error code E805 4 2 3 Sequence of Operation fan drive F08 40...

Page 262: ...model is equipped with a vanadium lithium secondary battery BAT2 mainly used to back up image data The period of backing up data and the life of the battery are as follows Backup period about 1 hr mac...

Page 263: ...vice mode settings Battery life 5 yr approx When the battery reaches the end of its life the display will indicate DATA ERROR when the power is turned on The battery cannot be replaced on its own Upo...

Page 264: ...r PCB The image processor PCB designed for the fax model comes with the switch JP2 set to OFF to prevent the possible exhaustion of the lithium battery it does not come with a jumper plug JP1 requirin...

Page 265: ...1610 iR2010 SERIES REV 0 MAR 2002 8 15 Fax Model JP2 JP1 J21 J63 J72 J71 J32 J64 J33 J3 J1 J209 J34 BAT2 BAT1 J202 J206 J208 J204 J234 J81 J44 J41 J16 J35 J10 J42 J11 JP2 JP1 J204 BAT1 JP201 J202 J271...

Page 266: ...tem USER DATA LIST Description 1 various copy mode settings 2 various printer mode settings 3 various fax mode settings T08 502 01 b Service Mode Data Item 1 SSSW 2 MENU 3 NUMERIC Param 4A SPECIAL 4B...

Page 267: ...d system dump record Description most recent 40 communications reception transmission past communications state error communication history etc T08 502 03 d Data Backed Up by BAT2 Item Transmission im...

Page 268: ...oing so a User Data Item Settings mode data Dial register mode List User data list 1 touch spd dial list 1 touch spd dial list detail Coded speed dial list Coded speed dial list detail Group dial list...

Page 269: ...1 Before starting the work be sure to disconnect the power plug Moreover if you have removed the drum unit be sure to keep it in a protective bag 2 Unless otherwise specially indicated reverse the st...

Page 270: ...ER 8 EXTERNALS AND AUXILIARY CONTROL SYSTEM COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 8 20 6 1 External Covers F08 601 01 2 12 13 9 4 3 10 16 1 5 6 7 14 8 1...

Page 271: ...screws 12 Left upper cover 4 screws 13 Left rear over 3 screws 14 Rear cover 7 screws however 13 screws if printer board is mounted 15 Rear upper cover 3 screws 16 Multifeeder tray Must be removed in...

Page 272: ...1 Open the front cover 1 and remove the screw 2 then remove the door tape 3 2 Remove the 2 L shaped pins 4 and detach the front cover 1 F08 601 02 6 1 2 Removing the Control Panel Lower Cover 1 Remove...

Page 273: ...2 8 23 6 2 Control Panel 6 2 1 Removing the Control Panel 1 Remove the control panel lower cover See to 6 1 2 2 Remove the 2 screws 1 and detach the control panel upper cover 2 F08 602 01 3 Remove the...

Page 274: ...onnect the 2 connectors 5 from behind the control panel and detach the control panel 6 F08 602 03 6 3 Main Motor 6 3 1 Removing the Main Motor 1 Remove the rear cover 2 Remove the printer board unit i...

Page 275: ...ve the printer board unit if equipped with printer functions see 6 5 11 3 Disconnect the connector 1 4 Remove the 4 screws 2 and detach the heat discharge fan assembly 3 F08 604 01 5 Remove the 2 scre...

Page 276: ...d detach the DC controller PCB 4 F08 605 01 When mounting the PCB be sure that the 3 high voltage con tacts 5 are as indicated 4 If you have replaced the PCB go through the instructions given for re p...

Page 277: ...6 screws 2 and detach the image processor PCB 3 5 If you have replaced the PCB go through the instructions given for re placement See to 2 3 4 in Chapter13 F08 605 03 6 5 4 When Replacing the Image P...

Page 278: ...to the front and slide it to remove F08 605 05 6 5 7 Removing the Analog Processor PCB 1 Remove the rear upper cover 2 Remove the 2 screws 1 and detach the copyboard glass retainer right 2 3 Remove t...

Page 279: ...ect the connector 9 and re move the 3 screws 10 F08 605 08 8 Remove the printer board if equipped with printer functions see to 6 5 11 in Chapter8 9 If the mounting screw 12 of the analog processor PC...

Page 280: ...ack binding screw 3 mm in diameter Take care not to use the wrong screw 11 Remove the 2 screws 15 detach the humidity preventing plate 16 F08 605 11 12 Disconnect the 2 connectors 17 and remove the sc...

Page 281: ...Supply PCB 1 Remove the right cover 2 Disconnect the 4 connectors 1 and the flexible cable 2 from the power supply PCB 3 Remove the 7 screws 3 from the power supply PCB and detach the power supply PC...

Page 282: ...isconnect the 7 connectors 1 and the flexible cable 2 4 Remove the 4 screws 3 and detach the original detection reader motor drive PCB 4 F08 605 15 6 5 11 Removing the Printer Board Unit if equipped w...

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Page 285: ...type Paper size Pickup control 1 cassette unit 2 cassette unit 3 cassette unit Drive source 1 cassette unit 2 cassette unit 3 cassette unit Description Retard method 250 sheets 80 g m2 250 sheets x 2...

Page 286: ...CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 9 2 1 3 Arrangement of Major Rollers and Sensors The major rollers and sensors are arranged as follows 1 Cassette Unit 2 Cassette Unit 3 Cassett...

Page 287: ...HT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 9 3 Ref Name 1 Vertical path roller 2 Separation roller 3 Feeding roller 4 Pickup roller 5 Cassette paper sensor PS151 6...

Page 288: ...ly 2 1 Pickup Control System The following diagram shows the pickup control system 1 Cassette Unit F09 201 01 Ref Name 1 Link gear 2 Main motor drive signal MTRON 3 Cassette pickup solenoid drive sign...

Page 289: ...Cassette Unit F09 201 02 Ref Name 1 Link gear 2 Main motor drive signal MTRON 3 Pickup solenoid drive signal CSTFD 4 Pickup motor drive signal MTRON T09 201 02 4 2 3 3 3 SL151 SL151 M101 1 SL151 SL15...

Page 290: ...Cassette Unit F09 201 03 Ref Name 1 Link gear 2 Main motor drive signal MTRON 3 Pickup solenoid drive signal CSTFD 4 Pickup motor drive signal MTRON T09 201 03 4 2 3 3 3 SL151 SL151 M101 1 SL151 SL15...

Page 291: ...CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 9 7 2 2 Pickup Control See 2 1 of Chapter 6 2 3 Cassette Pickup Operation See 2 1 of Chapter 6 2 4 Pickup Re Try Operation See 2 1 of Chapter 6...

Page 292: ...detect the presence absence of paper inside the cassette The presence absence of paper is checked at such times as programmed in the CPU of the cassette unit controller PCB when a jam is detected the...

Page 293: ...rting the work be sure to disconnect the power plug Moreover if you have removed the durm unit be sure to keep it in a protective bag 2 Unless otherwise specially indicated reverse the steps used to d...

Page 294: ...002 9 10 4 1 Removing the Cassette Unit 1 Remove the host cassette and the cas sette under it 2 Remove the 4 screws 1 and detach the 2 linking plates 2 F09 401 01 3 Remove the cassette rear cover 4 Re...

Page 295: ...E UNIT COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 9 11 5 Remove the washer screw 5 F09 401 03 6 Disconnect the connector 6 and free the harness from the guid...

Page 296: ...F09 401 05 4 2 Cassette Pickup Assembly 4 2 1 Removing the Cassette Pickup Assembly See Chapter 6 4 2 2 Removing the Cassette Pickup Roller See Chapter 6 4 2 3 Removing the Cassette Pickup Solenoid S...

Page 297: ...ear cover 2 Remove the 2 screws 1 and discon nect all connectors 2 from the PCB then detach the cassette unit controller PCB 3 F09 403 01 F09 403 02 4 4 Drive Related Parts 4 4 1 Removing the Pickup M...

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Page 301: ...Lower tray Power supply Description 2 in total 1 bin No 2 delivery slot Host internal delivery tray No 1 delivery slot Face down Plain recycled paper from 60 to 90 g m2 A3 279 4 x 431 8mm 11x17 to A5...

Page 302: ...REV 0 MAR 2002 10 2 1 2 Arrangement of Rollers and Sensors The major rollers and sensors of the inner 2 way tray are arranged as follows 1 No 2 delivery roller 2 Delivery flapper 3 No 2 delivery tray...

Page 303: ...nsor PS103 the 2 way delivery solenoid SL201 goes ON to switch the paper path to the No 2 delivery slot The paper being moved is detected by the delivery sensor PS201 The volume of paper in the delive...

Page 304: ...esence absence of paper is checked in relation to the presence absence of paper over a specific sensor at such times as programmed in the CPU of the DC controller PCB If a jam is detected the CPU will...

Page 305: ...starting the work be sure to disconnect the power plug Moreover if you have removed the durm unit be sure to keep it in a protective bag 2 Unless otherwise specially indicated reverse the steps used t...

Page 306: ...0 MAR 2002 10 6 4 1 Removing the Inner 2 Way Unit 1 Remove the left cover 2 Remove the drum unit See to 7 1 1 in Chapter 5 3 Remove the multifeeder tray 4 Remove the left rear cover 5 Remove the 2 sc...

Page 307: ...SERIES REV 0 MAR 2002 10 7 6 Open the front cover and remove the 5 screws 4 then detach the right cover 5 7 Remove the 2 screws 6 and detach the delivery tray 7 F10 401 02 8 Remove the inner delivery...

Page 308: ...10 of the inner 2 way tray PCB then free the harness from the harness guide F10 401 05 11 Remove the 2 screws 11 and remove the fixing connector fixing plate 12 and the grounding wire 13 F10 401 06 12...

Page 309: ...0 9 13 Open the fixing cover and remove the 6 screws 15 then detach the fixing unit 16 F10 401 08 1 For the screw inside the circle be sure to use a hex wrench less than 2 mm 2 When removing the fixin...

Page 310: ...iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 10 10 14 Remove the inner delivery gear 18 feeding roller drive belt 19 and pulley flange 20 of the fixing assembly F10 401 10 15 Remove the solenoid pin 21...

Page 311: ...R 10 INNER 2 WAY TRAY COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 10 11 16 Remove the 2 screws 22 and detach the inner 2 way solenoid 23 F10 401 12 A A B B 22...

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Page 315: ...to connect the grounding wire 2 The site must be between 15 and 30 C 59 to 86 F in temperature and between 10 and 80 in humidity Avoid areas near a water faucet water boiler humidifier and re frigera...

Page 316: ...2002 11 2 6 The following are the spatial requirements determined in view of maintenance work F11 101 01 7 The machine must be installed in a well ventilated area Be sure however not to install the m...

Page 317: ...to warm place condensation can de velop in its pickup feeding assembly If such a possibility exits leave the machine alone for 1 hr or longer and start the work after it has become used to the tempera...

Page 318: ...g of the fixing members 2 removing the dummy drum 3 mounting the drum unit 4 mounting the toner cartridge 5 placing paper in the cassette 6 placing paper in the multifeeder tray 7 checking the copy im...

Page 319: ...r cartridge May be packed sepa rately depending on the destination drum unit User s Manual Modular cord 1 Stamp 1 Destination label 1 1 if fax model 2 Holding the grips on the left and right of the ma...

Page 320: ...ANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 11 6 3 Unpack the machine and remove the plastic cover cushioning material and tape 4 Remove the CS fixing screw 1 Open the front cover and store...

Page 321: ...iR2010 SERIES REV 0 MAR 2002 11 7 2 4 Removing the Dummy Drum 1 Open the front cover and remove the tape 2 Turn the developing assembly locking lever 1 clockwise to unlock F11 204 01 3 Open the multif...

Page 322: ...ANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 11 8 5 Remove the tape 5 used to keep the transfer charging roller in place F11 204 03 4 Remove the tape and remove the dummy drum...

Page 323: ...S REV 0 MAR 2002 11 9 2 5 Mounting the Drum Unit 1 Remove the 2 fixing members 1 used to keep the developing assembly in place F11 205 01 2 Unpack the drum unit and remove the air bubble sheet 2 F11 2...

Page 324: ...0 MAR 2002 11 10 3 Holding the grips 4 of the drum unit with both hands fit the drum unit 5 into the machine At this time take the packing tape outside the machine F11 205 04 4 Then remove the packin...

Page 325: ...6 Mounting the Toner Cartridge 1 Remove the fixing tape 1 shown in the figure F11 206 01 2 Unpack the toner cartridge 3 Holding the grip 2 of the toner car tridge fit it while holding down the le ver...

Page 326: ...CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 11 12 4 5 4 Holding the grip 4 of the toner car tridge pick the tab 5 of the tape and pull the tape out horizontally F11 206 03 5 While holding...

Page 327: ...INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 11 13 6 Turn the developing assembly locking lever 7 counterclockwise to lock it in place F11 206 05 7 Mount the left cover and close t...

Page 328: ...iR2010 SERIES REV 0 MAR 2002 11 14 2 7 Putting Paper in the Cassette 1 Holding the grip 1 in the center of the cassette slide out the cassette 2 until it stops F11 207 01 2 Remove tapes and the cable...

Page 329: ...5 of the cassette to lock the holing plate in place F11 207 03 4 Turn the tab 6 of the front of the paper width guide to release the lock then slide the guide 7 to suit the width of paper to use and...

Page 330: ...per trailing edge guide plate 10 to suit the size of paper to use F11 207 06 7 Set the paper size detecting lever 11 to suit the size of paper to use F11 207 07 8 Remove the plastic protective sheet o...

Page 331: ...the warnings sheet 14 F11 207 09 10 Keeping the left right and leading edges of the sheets 15 flush place the stack of paper in the cassette Memo When the cassette is slid into the machine the lock wi...

Page 332: ...claws 16 of the cassette are positioned to retain both edges of the paper F11 207 11 12 Holding the grip in the middle of the cassette fit the cassette in the machine until it sops while taking care...

Page 333: ...idth guide 2 and the auxiliary guide 3 to suit the width and the length of paper to use F11 208 02 3 Keeping the left and right edges of the sheets 4 flush place the stack of paper in the multifeeder...

Page 334: ...power The power supply must be as rated The voltage may be 10 of the rating but it must have the rated amperage 2 Place an original on the copyboard glass and make copies in cassette and manual feed...

Page 335: ...y and ID key in sequence to bring up the Service Mode screen 2 Using the cursor key select 5 TYPE and press the OK key so that the 5 TYPE screen will appear 3 Be sure to ensure that you set the coun t...

Page 336: ...r Mode sceen 2 Using the cursor key select 3 TIMER SETTINGS and press the OK key 3 Using the cursor key select 1 DATE TIME SETTING and press the OK key so the currently used date time is indicated 4 E...

Page 337: ...or key select 10 REPORT and press the OK key so that the 10 REPORT screen will appear 3 Using the cursor key select 8 PRINT SPEC REPORT and press the OK key so that a specifications report will be gen...

Page 338: ...he cursor keys select FAX SETTINGS and press the OK key 3 Using the cursor keys select USER SETTINGS and press the OK key 4 Using the cursor keys select TEL LINE SETTINGS and press the OK key 5 Using...

Page 339: ...SE will be in dicated on the display 3 Press the menu key TEST MENU will be indicated on the display 4 Select TEST PRINT using the Item key and press the Enter key to start test print ing Fax Model 1...

Page 340: ...osi tion Using the fixing screw stored on the front cover secure the carriage in place from under the reader Check to make sure that the carriage will not move 4 Take out the drum unit Put the drum un...

Page 341: ...chine with a fax func tion be sure to follow the following flow of work Note that the flow covers only those accessories that must be installed in a specific sequence F11 401 01 host machine installat...

Page 342: ...00 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 11 28 5 Installing the Card Readere E1 accessory 5 1 Points to Note for Installation For installation be sure to obtain the following 1 Card Reader Attach...

Page 343: ...2 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 11 29 5 2 Installation 1 Remove the 7 screws 1 and detach the rear cover 2 F11 502 01 2 Remove the 5 screws 3 and detach the ri...

Page 344: ...EV 0 MAR 2002 11 30 3 Cut the dummy cover area 5 of the right front support with nippers F11 502 03 4 Connect the connector 7 of the har ness 6 that comes with the unit to J10 J210 of the image proces...

Page 345: ...R 2002 11 31 6 Pick the harness 6 that comes from the rear and lead it through the 3 lock ing supports 9 F11 502 05 7 Then route the harness 6 along the guide rib 10 located second from the front Be s...

Page 346: ...When mounting the right cover take care so that the connector of the harness will not be inside the machine 9 Connect the connector 11 of the routed harness and the connector 14 of the card reader 10...

Page 347: ...ON 4 Register the department ID of the user s choice Department Code Setting Enter the department code with a number from 00 to 99 Enter the department ID 5 Set up the password code upper limit for pr...

Page 348: ...Installing the Image RAM accessory You will have to use different sets of steps for a non fax model and for a fax model 6 1 Non Fax Model 6 1 1 Installation 1 Remove the 7 screws 1 and detach the rea...

Page 349: ...over 4 Press the Additional Functions key and the keys in sequence to start service mode 5 Using the cursor key select TEST MODE and press the OK key to start test mode 6 Press 1 on the keypad so that...

Page 350: ...sure of the following Check to see that the memory does not contain any reception image before turning off the power switch If any image remains be sure to print it out If an expansion RAM DIM is used...

Page 351: ...the jumper plug JP2 3 on the image processor PCB to OFF Keep in mind that shifting the jumper plug JP2 3 to OFF will clear all the contents of the image memory F11 602 02 3 Mount the RAM DIMM 4 You m...

Page 352: ...hile holding down the Stop key turn on the power switch 7 Press the User Mode key and the key in sequence to start service mode 8 Using the cursor keys select TEST MODE then press the OK key to start...

Page 353: ...s to Procure Procure the following parts before starting the work 1 Mounting Kit accessory You will need the kit when installing the RDD to a iR1600 iR2000 series 7 2 Unpacking 1 2 6 3 7 4 A RDD 1 RDD...

Page 354: ...sure the copier has been properly installed before starting the work 3 Keep the copier s power cord disconnected during the work 4 Be sure to use the appropriate screws length diameter 5 Make sure th...

Page 355: ...talled go through the following steps otherwise go to step 15 4 Remove the 7 screws 1 in the case of a printer model remove the 6 more screws 2 and detach the rear cover 3 F11 703 03 5 Disconnect the...

Page 356: ...iR2010 SERIES REV 0 MAR 2002 11 42 7 With the G3 multiport 1 hooked in place disconnect the connector J33 2 from the image processor PCB F11 703 05 8 Remove the multiport unit 1 and dis connect the 2...

Page 357: ...the relay cable 1 in place using the edge saddle 3 on the mounting base 2 F11 703 07 12 Go through steps 5 through 9 in re verse to mount the multiport unit 13 Secure two cables 2 in place using the e...

Page 358: ...the kit to J208 of the image processor PCB F13 703 09 16 Connect the RDD s connector 1 and the relay cable 2 17 Fix the RDD 3 in place on the copier s rear cover with four screws 4 use the screws that...

Page 359: ...s PCB shift bit 7 of the DIP switch 2 2 to ON otherwise shift bit 7 of the DIP switch2 to OFF Memo 1 If the ROM IC6 1 is not mounted you need not mount it 2 If you are mounting or re placing the ROM...

Page 360: ...SW2 1 2 3 4 5 6 1 T11 703 01 22 Fit the Power Supply Unit into the power plug and check that LED 1 1 green on the RDD s PCB comes on F11 703 15 LED1 LED2 LED3 2 1 LED5 LED6 LED4 IC6 SW1 SW4 SW3 6 1 BA...

Page 361: ...e DIP switch 2 1 on the RDD s PCB as indicated in the table and press the push switch 4 2 to make sure that LED5 3 red comes on T11 703 02 F11 703 16 LED1 LED2 LED3 2 1 LED5 LED6 LED4 IC6 SW1 SW4 SW3...

Page 362: ...witch 2 1 on the RDD s PCB as in dicated in the table and press the push switch 4 2 to make sure that LED5 3 red goes out indicating that the RAM has been reset T11 703 03 F11 703 17 LED1 LED2 LED3 2...

Page 363: ...RDD on its own connect the modular jack cable to the RDD s connector 1 LINE If you will be using the RDD s extra cir cuit connect the existing telephone or fax machine to the RDD s connector 2 TEL an...

Page 364: ...are correct by calling the service station 29 Check that you can place a telephone call from the RDD to the computer in the service station Press the push switch 4 1 LED6 3 red should come on it will...

Page 365: ...sure that LED3 1 pink flashes each time a copy is delivered F11 703 23 32 Attach the Switch setting label 1 to the RDD s top cover 2 then record the setting of each switch on the label 33 Fix the RDD...

Page 366: ......

Page 368: ......

Page 369: ...ine performance will be affected signifi cantly If possible plan the replacement to coincide with a scheduled service visit The data given is for reference only and is subject to the site environment...

Page 370: ...Copier As of March 2002 No Parts name Parts No Q ty Life Remarks 1 Fixing roller FB5 8132 1 150 000 copies Actual copies made 2 Pressure roller FB6 1549 1 150 000 copies Actual copies made 3 Fixing r...

Page 371: ...y fault 3 Make test copies and check the following if a fault is found correct it 1 image density against standard 2 background for soiling 3 characters for clarity 4 fixing registration for displacem...

Page 372: ...contact sensor is vulnerable to static charges Be sure to take preven tive measures before cleaning it 2 Do not touch or wipe the glass photoconductor around the lens assem bly 3 Do not use water or...

Page 373: ...s then clean the multifeeder serration pad with lint free paper 7 Registration Roller 1 Open the multifeeder tray and detach the left cover 2 Open the front cover and release the developing assembly l...

Page 374: ...the user s F12 401 01 1 Copyboard glass Reading glass Copyboard cover back original retainer 2 Contact sensor 3 Cassette pickup roller 4 Feeding roller Separation roller Vertical path roller 5 Multife...

Page 375: ...or all cases requiring full care when storing or handling the unit 5 2 Storage and Handing After Removing the Packaging Seal The photosensitive drum is an organic photo conducting OPC drum which will...

Page 376: ...r black bands occur leave the machine alone for a while the faults may disappear If the exposure is too long however the faults may not disappear 3 Do not touch the surface of the photosensitive drum...

Page 378: ......

Page 379: ...printer side Check the printer side NO YES 1 Making Initial Checks 2 Checking the Scanner Side 1 Using the NA3 Test Chart make 2 copies in the following mode text mode Ref At the optimum setting gray...

Page 380: ...the drum or the developing cylinder Clean the following 1 transfer charging roller 2 pre transfer static eliminator transfer static eliminator Check the surface of the drum and the developing cylinde...

Page 381: ...age width on prints made in Direct must be as follows Image leading edge margin Image leading edge margin A 3 0 1 5mm Image trailing edge margin A 3 0 2 0mm 3 0 1 5mm If B4 or larger 4 0 2 0mm with AD...

Page 382: ...ng the Leading Edge Margin for the Printer Assembly if equipped with printer functions or fax functions This is intended for printing that does not involve reading of an original while 2 and 3 that fo...

Page 383: ...g Edge Margin for the Printer Unit if equipped printer functions 1 Open the front cover and detach the right cover 2 Insert the door switch actuator 1 as shown 3 Insert a precision screwdriver through...

Page 384: ...k to make sure that the leading edge of the generated image is 2 0 0 5 mm If not insert a precision screwdriver and turn the volume VR101 so that it is as indi cated If it is less than indicated turn...

Page 385: ...to 9999 default 145 F13 201 06 2 Adjust the left right image margin by making the following selections in service mode 6 SCANNER 7 CCD parameter 021 A higher setting will decrease the margin A A lower...

Page 386: ...on image width by making the following selections in ser vice mode 6 SCANNER 7 CCD parameter 031 Adjustment unit 1 0 1 in positive direction range of adjusmentd 0 to 9999 de fault 16 F13 201 08 Image...

Page 387: ...0 to 9999 default 235 F13 201 09 2 Adjust the left right image margin by making the following selections in service mode 6 SCANNER 7 CCD parameter 022 A higher setting will decrease the margin A A low...

Page 388: ...setting a higher setting will decrease the non image width Lower setting a lower setting will increase the non image width A 3 Adjust the leading edge non image width by making the following selection...

Page 389: ...A3 or 11x17 paper 2 Put the output in the multimeter tray with the black side facing up 3 Press the Start key and turn off the power switch as soon as the leading edge of paper reaches the delivery t...

Page 390: ...ustment 1 Execute gain auto adjustment by making the following selections in service mode TEST MODE 2 CCD TEST 8 At the end OK will be indicated If NG is indicated check the following and try once aga...

Page 391: ...h and disconnect the jumper plug JP1 JP201 from the im age processor PCB 5 If the machine is equipped with a non fax function and an expansion memory remove the memory from the image processor PCB If...

Page 392: ...10 iR2010 SERIES REV 0 MAR 2002 13 14 F13 203 01 JP2 JP1 J21 J63 J72 J71 J32 J64 J33 J3 J1 J209 J34 BAT2 BAT1 J202 J206 J208 J204 J234 J81 J44 J41 J16 J35 J10 J42 J11 JP2 JP1 J204 BAT1 JP201 J202 J271...

Page 393: ...the following i Turn OFF and then ON the machine s power switch ii Make the following selections in service mode and press the OK key 8 CLEAR COUNTER 6 If you have replaced the image processor PCB of...

Page 394: ...od or faulty use SENSOR under TEST MODE in service mode as follows 1 Press the additional function key and the or ID key in sequence to start service mode 2 Using the cursor key select TEST MODE 3 Pre...

Page 395: ...gth sensor 3 PI3 on original present of original absent DLS0 length sensor 2 PI2 on original present of original absent DLS1 length sensor 1 PI1 on original present of original absent State of sensors...

Page 396: ...en of cover closed BDOC original size indicates paper size based on combinations of original size sensor states BDSS original size sensors PS117 PS116 PS115 PS114 on original present of original absen...

Page 397: ...area 6 The machine must be kept level 7 The machine must be supplied with power night and day Check the sight against the above requirements 3 1 2 Checking the Originals Find out if the fault is cause...

Page 398: ...the best results 2 Check to find out if the paper is moist Try paper fresh out of package Advise the user on the correct method of storing paper moist paper will adversely affect transfer causing poo...

Page 400: ...copy is too light both halftone and solid black 3 The copy is too light entire copy appreciably 9 The copy has black lines feeding direction fine 15 The copy has displaced registration leading edge e...

Page 401: ...to step 14 Developing assembly 4 Is the developing assembly firmly locked to the photosensitive drum Check to see that the rolls of the developing assembly are in firm contact NO Mount the developing...

Page 402: ...gh voltage left spring 12 Is there high voltage spring used to supply high voltage to the transfer charging roller soiled YES Clean the leaf spring High voltage contact high voltage leaf spring DC con...

Page 403: ...the connector J21 J221 on the image processor PCB and the connector J30 on the contact sensor normal NO Correct the connection If the flexible cable has a scratch replace it Contact sensor 18 Try repl...

Page 404: ...embly are firmly in contact NO Mount the developing assembly correctly Transfer charging roller 4 Clean the transfer charging roller Is the fault corrected YES End Transfer charging roller 5 Try repla...

Page 405: ...rmly in contact NO Mount the developing assembly correctly Drum unit Developing assembly 4 Is the drum grounding shaft of the drum unit free of dirt and de formation YES Correct the fault If the fault...

Page 406: ...ven If not replace the developing assembly Drum unit 3 Is there a scratch or black line in the peripheral direction of the surface of the photosensitive drum YES Replace the drum unit Fixing assembly...

Page 407: ...ean the transfer roller or the transfer static eliminator If the fault is not corrected replace the transfer charging roller or the transfer static eliminator Fixing assembly 5 Execute fixing roller c...

Page 408: ...ap ter 13 YES Go to step 5 Developing assembly 3 Is there a scratch on the surface of the developing assembly YES Replace the developing assembly Drum unit 4 Is there a scratch in the surface of the p...

Page 409: ...ore the paper moves past the fixing assembly Is the back of the paper soiled at this time NO Go to step 4 Registration roller Transfer charging roller 3 Is the fault at specific intervals YES If it is...

Page 410: ...user on the correct method of strong paper 2 Advise the user that the use of paper not of a recommend type may not bring the best results Paper Selected mode 2 Is the selected fixing mode suited to t...

Page 411: ...e the original correctly ADF 2 Is an ADF used YES Adjust the leading edge for the ADF as instructed in the ADF Service Manual Pickup roller Feed roller Separation roller 3 Try replacing the pickup fee...

Page 412: ...Rear motor Original detection Reader motor drive PCB Image processor PCB 4 Is the rear motor operating normally YES Replace the original detection reader motor drive PCB If the fault is not corrected...

Page 413: ...t the wiring Photosensitive drum 3 Does the fault occur at intervals of about 97 mm YES Check the drum unit and mount it correctly If the fault is not corrected replace the drum unit Developing assemb...

Page 414: ...tact sensor 3 Clean the rod lens array of the contact sensor Is the fault cor rected YES End Gain auto adjustment 4 Execute gain auto adjustment Is the fault corrected See 2 3 2 of Chapter 13 YES End...

Page 415: ...f the high voltage left spring and the developing assembly normal NO Clean the contacts If the fault is not corrected or deformation damage is found replace the faulty part In the cassette of the leaf...

Page 416: ...ssor PCB Image processor PCB 5 Try replacing the analog processor PCB Is the problem cor rected YES End NO Replace the image processor PCB High voltage leaf spring 6 Is the connection between the cont...

Page 417: ...ES REV 0 MAR 2002 13 39 3 3 23 The copy has a black line stream reading Reading glass Dirt 1 Does the problem occur on the same position on all copies YES Check the reading glass for dirt and a scratc...

Page 418: ...ltage present at the power outlet 3 Does the power switch operate normally Power supply PCB 4 IS the fuse F1 on the power supply blown YES Remove the cause and replace the power supply PCB Wring Conne...

Page 419: ...nt NO See 3 4 1 AC power is absent Power supply PCB 2 Is the output voltage of each power supply PCB correct Connector Output voltage CN 11 13 CN2 8 9 3SV1 CN 15 17 19 20 3SV2 CN2 12 13 CN5 12 13 5VS...

Page 420: ...ar of the pickup roller drive assembly YES If damage is found replace the gear If foreign matter is found remove it Cassette pickup solenoid SL 151 6 Are the connection and the wiring between the conn...

Page 421: ...timing NO Check the spring used to push up the holding plate Pickup roller 5 Is there wear or cracking in the surface of the manual feed pickup roller YES Replace the pickup roller Pickup drive assemb...

Page 422: ...p roller drive assem bly YES If damage is found replace the damaged gear If foreign matter is found remove it Cassette pickup solenoid SL151 6 Is the connection between the connector of the cassette p...

Page 423: ...ler drive assembly for damage foreign matter If damage is found replace the gear If foreign matter is found remove it NO See Pickup operation fails for the source of paper used 3 4 7 The registration...

Page 424: ...on Image processor PCB 3 Is the connection between the connector J3 on the analog proces sor PCB and the connector J21 J221 on the image processor PCB normal NO Correct the connection Contact sensor A...

Page 425: ...embly and the machine soiled with toner or the like YES Clean the contacts If the leaf spring has a scratch or deforma tion replace it DC controller PCB 2 Is the leaf spring of the high voltage contac...

Page 426: ...the spring for damage Cassette paper sensor PS151 4 Is the flag of the cassette paper sensor displaced or damaged YES Replace the flag Connector 5 Check the following for connection If the cassette is...

Page 427: ...ng the multifeeder paper sensor Is the problem cor rected YES Replace the multifeeder paper sensor NO Replace the DC controller PCB 3 4 13 The Jam message fails to go OFF Sensor flag 1 Is the flag of...

Page 428: ...cing the waste toner case full sensor Is the fault cor rected YES End Drum unit DC controller PCB 4 Try replacing the drum unit Is the problem corrected YES End NO Replace the DC controller PCB 3 4 15...

Page 429: ...tline A jam if it occurs in the machine tends to occur in any of the following locations 1 pickup assembly 2 transfer feeding assembly 3 fixing delivery assembly The tables that follow are arranged ac...

Page 430: ...correctly NO Correct the fault Cassette 3 Try a different cassette Is the fault correct YES Check the faulty cassette Paper 4 Is the paper curled or wavy YES Replace the paper Advise the user on the...

Page 431: ...assembly YES Remove it Or correct the fault Sensor 4 Is there paper over any of the sensors used to detect a jam Or are the flag and the wiring of the sensor normal retry sensor PS152 registration pa...

Page 432: ...solenoid wiring 2 Are the 2 way solenoid and the wiring to the solenoid normal NO Correct the fault Sensor 3 Is there paper over any of the following sensors Also are the flag and wiring for the senso...

Page 433: ...d or wavy YES Replace the paper Advise the user on the correct method of stor ing paper Machine state 3 Does the fault occur when the cassette is used as the source of pa per NO Go to step 5 Separatio...

Page 434: ...Or is it moving askew YES Check the rollers of the pickup assembly and the registration roller Paper 2 Try paper fresh out of package Is the fault corrected YES The paper may be moist Advise the user...

Page 435: ...s together with a listing The machine comes in two types 1 cassette type and 2 cassette type The 2 cassette type is configured based on the 1 cassette type with the addition of a 1 cassette unit This...

Page 436: ...Clutches Solenoids Motors and Fans F13 402 01 Symbol Name Notation Description Motor M101 Main motor M102 Scanner motor M103 Reader motor Clutch CL101 Registration clutch Solenoid SL101 Multifeeder p...

Page 437: ...or PS103 Delivery sensor PS105 multifeeder paper sensor PS111 Copyboard cover open closed sensor PS112 ADF open closed sensor PS113 CS unit HP sensor PS114 Original size sensor 1 PS115 Original size s...

Page 439: ...panel PCB 2 Laser unit Printer board 1 Network interface board 1 Modular jack PCB 2 NCU PCB 2 Description Image processing sequence control DC load control high voltage control CS unit control image...

Page 440: ...PTER 13 TROUBLESHOOTING COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 13 62 4 5 Switches Others F13 405 01 LED SW1 SW101 SP1 SW105 TH101 DORSW1 DORSW2 H101 THSW...

Page 441: ...REV 0 MAR 2002 13 63 Symbol Name Notation Function Switch SW101 Power switch SW105 Cassette paper size switch DORSW1 Front cover switch DORSW2 Left cover switch LED LED Contact sensor Thermistor TH10...

Page 442: ...T 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 13 64 4 6 Cassette Unit 1 Cassette Unit F13 406 01 2 Cassette Unit F13 406 02 1 PS152 PS151 SL151 SW105 SW105 SW105 M104 P...

Page 443: ...troller PCB 2 3 cassette unit controller PCB Description Sequence control Sequence control F13 406 03 Symbol Name Notation Description Sensor PS151 Cassette paper sensor PS152 Retry sensor Switch SW10...

Page 444: ...0 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 13 66 4 7 Inner 2 Way Tray F13 407 01 Symbol Name Notation Description Sensor PS201 No 2 delivery sensor PS202 No 2 full detection sensor Sole...

Page 445: ...n the machine those used in the machine are discussed 1 Some of the LEDs emit dim light when they are off because of leak age current this is a normal condition and must be kept in mind 2 VRs that may...

Page 446: ...ice data JP2 jumper plug for power to the battery BAT1 used for image memory backup BAT1 battery used for memory backup of control data service mode data user mode data BAT2 battery for memory backup...

Page 447: ...ng edge VR401 for factory volume for adjusting high voltage power supply reference voltage VR402 for factory volume for adjusting toner level detection reference VR403 for factory volume for adjusting...

Page 450: ...YRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 13 72 4 8 5 1 Cassette Unit Controller PCB F13 408 05 4 8 6 2 3 Cassette Unit Controller PCB J5 J1101 FU1 F13 408 06...

Page 451: ...level 3 NUMERIC Param numerical parameter settings Use it to enter a numerical parameter for various functions related to the FAX TEL switch over 4A SPECIAL Do not change 4B NCU Do not change This it...

Page 452: ...s service data 11 DOWNLOAD download Use it to download firmware to the ROM of a PCB in question 12 CLEAR data initialization mode setting Use it to reset various data to initial settings 13 ROM ROM co...

Page 453: ...m Select an item using the cursor key 8 Press the Stop key to end service mode 6 Press the OK key 7 Registering Setting Data Enter data using the keypad and press the OK key SERVICE MODE 1 SSSW 100 AU...

Page 454: ...8 00000000 SW29 00000001 SW30 00000000 SW31 00000000 SW32 01000000 SW33 00000000 SW50 00000000 service data error copy control network connection setting echo remedy setting communication fault remedy...

Page 455: ...005 006 007 008 009 010 011 020 ON OFF DIAL SERVICEMAN 1 SERVICEMAN 2 OFF 0dBm 1dBm 2dBm 14dBm 15dBm not used not used not used not used NL equalizer setting line monitor setting transmission level se...

Page 456: ...nsmission pseudo RBT signal pattern ON time setting pseudo RBT signal pattern OFF time short setting pseudo RBT signal pattern OFF time long setting pseudo CI signal pattern ON time setting pseudo CI...

Page 457: ...n wait time for reply from the server POP transmission wait time for reply from the server FTP transmission communication time out length SMTP transmission communication time out length SMTP reception...

Page 458: ...e list so that the set tings under 1 through 4 will comply with the communications stan dards of the selected country 4B NCU 4A SPECIAL 4C ISDN NCU setting EUROPE U K SWEDEN SWISS AUSTRIA DENMARK NORW...

Page 459: ...7 CCD 8 MODEL 9 ADF 7 PRINTER printer function setting 2 NUMERIC Param 01 02 03 04 05 not used not used not used leading edge margin trailing edge margin 30 70 NO 06 through 30 not used 3 PRINT COUNT...

Page 460: ...REPORT PRINT SPEC REPORT total counter pickup related counter feeder counter jam related counter other counter durables counter accessory durables counter not used not used checksum for PCL firmware...

Page 461: ...OM finisher controller PCB ROM PCL printer board ROM network interface board ROM card reader ROM version No display version No display version No display version No display version No display version...

Page 462: ...ng the Bit Switch 1 SSSW Each item of registration setting of this switch is based on the position of its 8 bits It is indicated as shown below and each bit is either 0 or 1 Do not use service data in...

Page 463: ...0 Selects whether or not service error codes are output When Output is selected service error codes are displayed and in reports Bit 1 Selects whether or not error dump lists are output When set to 1...

Page 464: ...ter an error has occurred e g running out of paper If set to 1 the machine will generate a memory clear list and enters standby state when the image data is cleared and the power is turned on If set t...

Page 465: ...he echo protect tone is transmitted for high speed transmission 9600 or 7200 bps If errors due to line conditions occur frequently during fax transmission select Transmit ted When Transmitted is selec...

Page 466: ...g transmission mode If errors do not disappear try Long distance 2 and Long distance 3 The transmission mode set in one touch speed dialing and coded speed dialing registra tion takes priority over th...

Page 467: ...nsmit Factory setting 0 0 0 0 0 0 0 1 Bit 0 Selects whether or not to monitor loop current When Yes is selected if loop current cannot be detected before dialing or if the loop current is cut during o...

Page 468: ...ing the CFR signal Bit 4 The length of the period of ignoring low speed signals after CFR output can be selected In cases where poor line conditions echo etc mean that the fax cannot easily go into im...

Page 469: ...chine e g G3 transmission Metric configured image data stored in memory is converted into inch configured image data for transmission to an inch configured fax machine The direction of scanning for co...

Page 470: ...ize When receiving documents made up of long pages to have the document divided into two pages at the transmitting fax select A4 size Memo When A4 size is selected this fax uses the DIS signal to tell...

Page 471: ...not used Document length restriction not used original read width not used not used not used 1 Not restricted LTR 0 1m 39 37 max A4 Factory setting 0 0 Bit 2 Selects document length restriction To co...

Page 472: ...communications result display function settings Bit 0 1 2 3 4 5 6 7 Function Not used Not used Not used Not used Not used Continuous polling reception Not used Not used 1 Yes 0 No Factory setting 0 B...

Page 473: ...MAR 2002 13 95 1 SSSW SW10 remote control setting Bit 0 1 2 3 4 5 6 7 Function not used not used not used No of remote reception ID digits not used not used not used not used 1 3digits 0 2digits Fact...

Page 474: ...1 2 port function settings Bit 0 1 2 3 4 5 6 7 Function Enable Access Codes not used not used not used not used not used not used not used 1 Yes 0 No Factory setting 0 Bit 0 When two lines are connect...

Page 475: ...r transmission HT transmission 1 page time out length for reception not used page timer setting by transmission reception 1 1 1 1 1 1 1 set 0 0 0 0 0 0 0 do not set Factory setting 0 1 0 0 0 0 0 0 The...

Page 476: ...for Transmission image mode other than text mode Time Out Length for Reception Bit Time out time 8 min 16 min 32 min 64 min 7 1 1 1 1 6 5 0 0 1 1 4 0 1 0 1 3 2 1 0 Bit Time out time 8 min 16 min 32 m...

Page 477: ...f SW05 is set to 1 yes and in addition if this switch is set to 1 yes the following takes place for a re ceived image for its transmission relay transfer Inch configured image data received and stored...

Page 478: ...0 0 sub scanning only do not declare Factory setting 0 0 1 0 Bit 0 1 Use it to select an original reading size default paper the selection will be as follows based on the combination of bit 0 bit 1 a...

Page 479: ...ll take place only in sub scanning direction in the case of conversion from inch to metric e g for G3 transmission Conversion will take place only in main scanning direction in the case of conversion...

Page 480: ...line is stored in memory for detection of reversal of the polarity of the telephone line The timing may be set so that it is either after detection of CI or after release of the telephone line Some s...

Page 481: ...k side cassette paper at No Paper display not used not used not used not used not used not used 1 Same size fax paper Do not check 0 Either one All fax paper Check Factory setting 1 1 Bit 0 Selects a...

Page 482: ...detect 300msec Factory setting 0 0 Bit 0 For reception the absence of the carrier between DCS and TCF may be detected If the machine returns FTT while the other party PC FAX in particular is sending...

Page 483: ...2010 SERIES REV 0 MAR 2002 13 105 1 SSSW SW22 fault remedy setting Bit 0 1 2 3 4 5 6 7 Function not used not used not used Prohibit manual polling not used not used not used not used 1 Yes 0 No Factor...

Page 484: ...used 1 transmit transmit 0 do not transmit do not transmit Factory setting 0 0 Bit 0 Normally A5R originals are excluded from rotation transmission regardless of the setting made in user data If tran...

Page 485: ...number Display 0 Called number Do not display Factory setting 0 0 Bit 0 Selects the transmission telephone number displayed on reports after the completion of transmission When Called number is select...

Page 486: ...ot ask all parties generate Factory setting 0 0 0 0 Bit 2 Use it to specify whether or not to indicate a confirm message to prevent the user from making a broadcast by mistake when entering an address...

Page 487: ...ed If NO is selected the V8 protocol is inhibited when called and the V 21 protocol is used Bit 2 If ANSam signal is not received during transmission mainly manual transmission select whether to use t...

Page 488: ...No Factory setting 0 0 Bit 0 Use it to specify whether B4 paper should be counted as large size paper If yes is selected B4 paper will be counted as large size paper If no is selected on the other han...

Page 489: ...ondition of the line enable ON the NL equalizer Memo Any of the following error codes may be indicated at time of transmission because of the line condition 100 101 102 104 201 281 282 283 750 755 765...

Page 490: ...772 774 775 777 779 780 782 784 785 787 789 Any of the following error codes may be indicated at time of reception because of the line condition 103 106 107 201 793 No 008 V 34 modulation speed upper...

Page 491: ...length pseudo RBT signal pattern OFF time length short pseudo RBT signal pattern OFF time length long pseudo CI signal pattern ON time length pseudo CI signal pattern OFF time length short pseudo CI...

Page 492: ...for RTN signal transmission If an error occurs often when the RTN signal is transmitted at time of reception increase the parameters to loosen the RTN signal transmission conditions Memo The followin...

Page 493: ...e condition detection time length refers to the length between when the dial signal is transmitted and when the line condition is cut in relation to the transmitting side while it is the length betwee...

Page 494: ...ng which the Menu Select screen is indicated on the LCD No 56 through 61 Use it to confirm the count type indicated on the Counter Check screen which appears in response to a press on the Counter key...

Page 495: ...available for the machine large size B4 or larger small size smaller than B4 total 1 all sizes as 1 total 2 large sizes as 2 1 or 2 under Counter count increments for large size paper To make a change...

Page 496: ...large 203 small 204 print total 1 301 total 2 302 large 303 small 304 PDL total 1 331 total 2 332 large 333 small 334 received print total 1 701 total 2 702 large 703 small 704 report print total 1 8...

Page 497: ...nication error occurs because the time for the reply to arrive is too long be sure to raise the parameter No 065 For FTP transmission you can change the length of time during which the machine waits f...

Page 498: ...4 SPECIAL Setting 4A SPECIAL Do not change the setting otherwise the machine may malfunction 5 4 5 NCU Setting 4B NCU The settings of this item are collectively set in relation to the setting of 5 TYP...

Page 499: ...he read im age quality Some settings may be changed Used to turn on off the original detection function Used to set the size of a special paper type not recognized by ADF 5 4 7 Selecting the Country R...

Page 500: ...nd position correction for sub scanning image for Super Fine read end position correction for sub scanning image for Fine read end position correction for sub scanning image for Standard main scanning...

Page 501: ...image read start position in sub scanning direction for ADF read mode A higher setting will decrease the margin along the image leading edge No 25 Use it to correct the image read end position in sub...

Page 502: ...b scanning direction for ADF mode A higher setting will lengthen the image in sub scanning direction 6 SCANNER 8 MODEL If you select TYPE A for 8 MODEL the original size detecting function will note b...

Page 503: ...O 2 M_OFFICIO 7 B_OFFICIO 3 A_FOOLSCAP 8 A_LEGAL 4 FOLIO ORG B5 Use it to set the size of a special paper type not recognized by the ADF when B5 is recognized incorrectly in AB Inch system Settings 0...

Page 504: ...or Use it to set the special default paper settings 7 PRINTER 1 SSSW SW05 cassette selection reduction settings Bit 0 1 2 3 4 5 6 7 Function not used not used not used not used not used not used not u...

Page 505: ...times the length of A4R is received it will be printed after being divided it into 3 A4R sheets The images will be in Direct do not prohibit reduce for division for printing within the page For instan...

Page 506: ...edge margin not used Range Unit 0 to 9999 unit 0 1mm 0 to 9999 unit 0 1mm Factory 30 70 No 4 Use it to set the margin along the leading edge of paper No 5 Use it to set the margin along the trailing e...

Page 507: ...appropriate settings 2 To enable the settings be sure to turn OFF and then ON the power switch after making a change The settings names and display notations for paper size groups U1 through U3 LTR ar...

Page 508: ...e following are items under COUNTER Level 1 COUNETR Level 2 TOTAL PICK UP FEEDER Level 3 total counter SERVICE1 SERVICE2 TTL COPY PDL PRT FAX PRT RPT PRT SCAN pickup related counter C1 C2 C3 C4 MF fee...

Page 509: ...es durables FIN STPR Description total jam counter for machine jam counter for feeder ADF jam counter for sorter finisher multifeeder tray jam counter cassette 1 jam counter cassette 2 jam counter cas...

Page 510: ...xecute the following in service mode to clear all maintenance parts counter readings 12 CLEAR COUNTER Clearing Counter Readings When Replacing Parts Indicate the counter reading of the part you have r...

Page 511: ...LOG REPORT COUNTER REPORT JAM ERR LOG REPORT PRINT SPEC REPORT Description service data list system dump list service mode 1 through 7 13 start data number of communications number of receptions numb...

Page 512: ...V 0 MAR 2002 13 134 5 4 13 Downloading 11 DOWNLOAD The machine allows upgrading of the following parts using the Service Support Tool SST for downloading for details see Chapter 14 Machine ROM DIMM an...

Page 513: ...registration data will not be cleared Use it to clear the settings of SSSW The usr data will not be cleared Use it to clear the counters numerator date and start data form the system dump list Use it...

Page 514: ...ndicate the version of the ROM on the DC controller PCB Use it to indicate the version of the ROM on the G3 multiport PCB Use it to indicate the version of the printer board Use it to indicate the ver...

Page 515: ...normally 2 CCD Test 2 CCD TEST Use it to correct variation in sensitivity among photo cells of the CCD 3 PRINT Test 3 PRINT Use it to print 8 types of patterns within the print area in Fine mode 4 MO...

Page 516: ...OK key To end test mode press the Stop key and then the Clear key Not used F13 505 01 1 D RAM 13312K 1 D RAM 13312K 1 3 IRAM TEST OPT MEM TEST MODE 1 6 8 E11x xx xx xx x different from models 1 D RAM...

Page 517: ...Hz 4 2 FREQ 1300 Hz 4 2 FREQ 1500 Hz 4 2 FREQ 1650 Hz 4 2 FREQ 1850 Hz 4 2 FREQ 2100 Hz 4 4 G3 Tx 0 8 4 4 G3 Tx 300 bps 4 4 G3 Tx 2400 bps 4 4 G3 Tx 4800 bps 4 4 G3 Tx 7200 bps 4 4 G3 Tx 9600 bps 4 4...

Page 518: ...05 03 4 5 DTMF Tx TEST 0 9 4 6 TONE Rx 000 4 8 V 34 G3 Tx TEST Baud 3429 Speed 33 6 4 8 V 34 G3 Tx TEST Baud 2400 Speed 21 6 4 8 V 34 G3 Tx TEST Baud 3000 Speed 28 8 4 8 V 34 G3 Tx TEST Baud 2800 Spee...

Page 519: ...ONE BDSC3 0 of of of of NCR Sts NCR None MLT on A4 TN on JAM of HPS on BCVS of NDFS of DLS0 of DLS1 of 6 4 ADF 6 6 SPEAKER FREQ 1 VOL 2 6 7 OPERATION PANEL 6 5 STAMP 1 2 6 5 STAMP 5 point 6 5 STAMP en...

Page 520: ...COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 13 142 Not used F13 505 05 8 BOOK TEST 1 6 8 1 BOOK FEED TEST P 0000 0000 8 2 BOOK ADJ 8 3 CS POS ADJ ADF 8 4 8 5...

Page 521: ...a will also be checked If an error occurs during a check the testing will be suspended and an error will be indicated on the display 2 on Keypad Use it to check data read operations for the entire are...

Page 522: ...3 on the key pad pressed takes about 5 sec before indication RAM TEST checks CPU built in memory 4 on keypad pressed Indicates expansion memory size OPT MEM 32 32 Indicates the size of expansion memo...

Page 523: ...de items as they are for the factory R D 4 on Keypad Use it to initialize the ADF read position parameter The settings will affect the following service mode 6 SCANNER 7 CCD parameter 20 22 24 through...

Page 524: ...rate the following test patterns do not use other than these 2 types as the rest are for the factory R D 2 on Keypad 3 2 BLACK totally black image 6 on Keypad 3 6 ENDURANCE black band To stop test pri...

Page 525: ...it to generate the G3 signal coming from the modem using the telephone line terminal and the speaker Use it to monitor a specific frequency and the DTMF signal re ceived from the telephone line termi...

Page 526: ...gnals is in keeping with the setting made in service mode c Tonal DTMF Signal Reception Test A press on 6 on the keypad from the MODEM NCU Test menu selects the tonal sig nal DTMF signal reception 0 t...

Page 527: ...he V 34 G3 signals below are sent from the modem using the modular jack and the speaker by pressing the start key The Baud rate can be changed with the numeric keys and the Speed can be changed with t...

Page 528: ...ontrol panel test Live Connection Reception Test ESS test Description sensor operation test Tests whether the stamp function is operatingcorrectly control panel key operation test Executes an operatio...

Page 529: ...copyboard cover open closed sensor PS111 PS112 on cover open of cover closed NDFS length sensor 3 PI3 on original present of original absent DLS0 length sensor 2 PI2 on original present of original ab...

Page 530: ...reader card if a card is present the 8 digit card ID if no card is present Card None If the card reader is absent NCR None 2 Indicates the type of card and the state of the card reader DPT group card...

Page 531: ...ypad in the stamp test menu selects test menu 1 If an original is set in the ADF in this condition the machine feeds it 20 mm form the read position stamps it 5 times at intervals of 10 mm starting at...

Page 532: ...of Display Test mode press the Start key to select LED Lamp Test mode A press on the Start key will cause all lamps in the control panel to go ON Control Key Test At the end of LED LAMP Test mode pre...

Page 533: ...he Start key is pressed 6 7 OPERATION PANEL LED TEST The Start key is pressed All LEDs go ON 0123456789 ABCDEFGH IJKLMNOPQRSTUVW abcdef Control key Test 2 Control key Test 1 The Start key is pressed P...

Page 534: ...ey will turn off all lamps in the control panel Control Key Test When the Start key is pressed following the LED lamp test the key test will be se lected The operation is normal if the corresponding c...

Page 535: ...ondence Between Characters and Keys for Testing the Control Keys 1 1 A B C D E F G 8 1 5 2 2 1 9 1 6 2 3 1 0 1 7 2 4 1 1 2 8 2 5 1 2 2 9 2 6 1 3 2 0 2 7 1 4 2 1 3 12345678901234567890 1 ABCDEFG Direct...

Page 536: ...The display turns fully black Press the Start key The outside frame is indicated Press the Start key The checkers are indicated 6 7 OPERATION PANEL LED TEST LED lamp test Press the Start key All LED...

Page 537: ...Test Menu 3 A press on 3 on the keypad in the LINE DETECT menu selects test menu 3 in which the indication on the display changes from OFF to ON when CNG is detected from the telephone line terminal...

Page 538: ...s on 4 5 or 6 in test mode for the following 4 on Keypad Press it to initialize the book read position parameter The setting will affect the follow ing in service mode 6 SCANNER 7 CCD parameters 21 23...

Page 539: ...ST 1 ACCESS CODE LIST 1 DEPT INFO LIST USER DATA ACTIVITY REPORT 1 ADDRESS LIST 1 DOC MEMORY LIST 1 CONF MAILBOX LIST 1 Operation Start user mode and select 08 PRINT LISTS Using the cursor keys select...

Page 540: ...port in user mode report setting menu Set the report settings menu in user mode so that the transmission re sults report will be generated Thereafter if broadcasting is used the report will be generat...

Page 541: ...30 13 51 07 30 13 53 07 30 13 54 13 59 13 51 07 30 2001 17 52 FAX 001 MEMORY FILES DELETED TX RX NO MODE DESTINATION TEL ID PGS SET TIME ST TIME MEMORY CLEAR REPORT TX RX NO MODE DESTINATION TEL ID P...

Page 542: ...ugh 7 13 start date system dump list output 2 System Data List Indication SERVICE DATA Type service mode 1 through 7 13 start date output 3 System Dump List Indication SYSTEM DUMP Type record of commu...

Page 543: ...2 13 165 2 System Data List Use it to check the service soft switch settings and service parameters F13 506 02 SYSTEM DATA LIST SW01 SW02 SW03 SW04 SW05 SW06 SW07 SW08 SW09 00010000 10000000 00000000...

Page 544: ...ing method 8 number of transmissions receptions by mode 9 number of prints total number of prints number of pages read total number of pages read 10 number of occurrences of specific error codes Guide...

Page 545: ...ck 0 machine 1 ADF 5 finisher 8 jam code The following is a list of codes and the types of jams corresponding to them 2 JAM 01 04 12 12 17 20 03 4 1 0012 00026 1 A4 02 03 04 1 3 4 5 6 7 8 9 10 11 2001...

Page 546: ...or read sensor jam at memory full original pull out jam at suspension jam at initialization other The following is a list of finisher codes and the types of jams corresponding to them Code 0021 0022 0...

Page 547: ...1 error history 2 sequence of errors higher more recent 3 date of occurrence 4 time of occurrence 5 approximate location 3 machine 5 finisher 6 error code in 8 digits with rightmost 3 indicating the...

Page 548: ...location 103 cassette 1 104 cassette 2 105 cassette 3 106 cassette 4 113 multifeeder tray 7 alarm bell for machine 2 only 8 alarm code 6 digits The following is a list of alarm codes and the type of a...

Page 549: ...cations Report The following items are used F13 506 07 TYPE EUROPE LBP SPEED 20SHEETS TOTAL MEMORY 13312K MAIN EC 30 04 MAIN2 WLD 01 01 ECONT 0019 PDL V1 72 NIC 1 00 FIN 0203 NCR 0301 BODY No 0301 TOT...

Page 550: ...ller PCB 7 PDL indicates the version of the ROM on the printer board 8 NIC indicates the version of the ROM on the network interface board 9 FIN indicates the version of the ROM on the finisher contro...

Page 551: ...report w error code list dump list Operation Enable automatic generation on the report settings menu in user mode menu i e use bits 0 and 1 of SW01 of service data 1 SSSW Enable automatic generation...

Page 552: ...he V 8 signal received from the other party 7 symbol speed used in the primary channel 8 data speed used in the primary channel 9 0 fixed ERROR RX REPORT 2064 04 12 13 07 FAX 001 TX FUNCTION WAS NOT C...

Page 553: ...ot used in service 11 transmission status of the modem in the event that the communication ends in error not used in service 12 reception status of the modem in the even that the communication ends in...

Page 554: ...owing two ways copier related error code EXXX fax related error code XXXX or XXXX only if equipped with fax functions The history of copier related error cedes may be checked by generating a report by...

Page 555: ...lowing conditions of the main thermistor start up detection fault after exceeding 40 C it fails to reach 60 C within 10 sec after exceeding 60 C it fails to reach 80 C within 10 sec after exceeding 80...

Page 556: ...then on the power switch 7 PRINTER 4 PRINTER RESET YES Remedy 1 Wiring Is the connection of the connector CN8 on the power supply PCB and the connector J103 on the DC controller PCB and the wiring to...

Page 557: ...ils to reach a specific revolution within 20 sec at time of deceleration While the scanner motor is rotating at a specific speed the BD input sig nal cycle is not within a specific range 2 for an equi...

Page 558: ...S End NO Replace the DC controller PCB E717 The communication between the RDD Remote diagnostic device and the image processor PCB is disrupted Possible cause The wiring is faulty short circuit open c...

Page 559: ...ault corrected YES End NO Replace the image processor PCB If E719 is indicated the fault in communication is retained by the RAM on the image processor even when the power switch has been turned off a...

Page 560: ...t The heat discharge fan FM101 is fautly The DC controller PCB is faulty Remedy 1 Foreign matter Is there foreign matter that prevents the rotation of the fan YES Remove the foreign matter 2 Wiring Co...

Page 561: ...e fault corrected YES End NO Replace the DC controller PCB E514 The stack delivery belt does not reach home position when the stack han dling motor M2 is driven for a specific time CW if the same cond...

Page 562: ...iven for a specific time Possible cause The rear alignment motor M4 is faulty The rear aligning plate home po sition sensor S7 is faulty The sensor connector is disconnected or has an open circuit The...

Page 563: ...stapler unit Is the fault corrected YES End NO Replace the finisher controller PCB E537 The front aligning plate does not reach home position when the front aligning motor M3 is driven for a specific...

Page 564: ...e within 1 sec when the heat discharge fan drive signal FANON is sent Possible cause The heat discharge fan FM1 is faulty The heat discharge fan relay har ness is faulty The heat discharge fan is subj...

Page 565: ...home position sensor S3 Check the return roller home position sensor S3 Is the sensor normal NO Replace the sensor 3 Delivery motor M1 Finisher controller PCB Try replacing the delivery motor M1 Is th...

Page 566: ...k tray normal NO Correct the phase 4 Stack tray up down lock sensor S9 Check the stack tray up down clock sensor S9 Is the sensor nor mal NO Replace the sensor 5 Stack tray paper height sensor S10 Che...

Page 567: ...is faulty The stack retaining lever is faulty The finisher controller PCB is faulty Remedy 1 Stack holding motor drive belt Is the tension of the drive belt appropriate NO Loosen the screw and correc...

Page 568: ...dBm At 15 dBm the LCD indicates 15 2 NL Equalizer No 05 of Service Soft Switch 2 MENU Adjust the NL equalizer Select ON 3 Transmission Page Timer SW12 of Service Soft Switch 1 SSSW Increase the page...

Page 569: ...9 times 7 Echo Remedy A remedy against echoes may be implemented on the transmission side or the reception side Remedy 1 for Echo on the transmission side relates to international communica tions sett...

Page 570: ...al mailbox polling box and it consists of 20 or fewer characters numerals space As log as the other party complies with the International Standards of ITU T the machine can communicate with it by mean...

Page 571: ...ignal and is used to synchronize modem signals for a procedure signal Image Signal Of procedure signals it is used for actual transmission of image data Significant Signal It is a signal whose signifi...

Page 572: ...motor and ADF driver PCB J4 6 Make copies to find out if the ADF motor is operating normally 7 Replace the ADF motor 8 Replace the ADF driver PCB 9 Replace the image processor PCB 0003 TX RX Document...

Page 573: ...ne number to delay the T0 timer start mechanism 2 In service mode increase the T0 timer length using 10 of 3 Numeric param so that a time cover condition will not occur for transmission 3 In service m...

Page 574: ...orrectly Transmission was attempted and polling reception was started because the doc ment was not set correctly Set the document correctly to transmit 0012 TX The other party has run out of paper Cau...

Page 575: ...the cause 0021 RX The other party has rejected the machine during polling reception Cause Remedy When starting a call a subaddress or a subaddress and a password was not speci fied Specify a subaddres...

Page 576: ...lephone number of the relay control source as part of auto dialing The relay control source is wrongly registered as part of auto dialing of the relay machine Ask the operator of the relay machine to...

Page 577: ...password 3 Use normal G3 transmission 0082 RX The other party is not equipped with an ITU T compliant selective polling transmission function Cause Remedy Bit 47 of DIS received from the other party i...

Page 578: ...rd of the machine with those of the other party An appropriate subaddress and password are not set on the other party Ask the operator of the other party to set an appropriate subaddress and password...

Page 579: ...2 Using a manual call press the Start button after hearing the 1st DIS from the other party 3 To prevent response to the 1st DIS from the other party put a relatively long pause to the telephone numbe...

Page 580: ...poor and the other party cannot receive TCF correctly 1 Increase the transmission level so that the other party may receive TCF cor rectly 2 Adjust the NL equalizer so that the other party may receive...

Page 581: ...pause to the telephone number when registering an auto dialing number 4 Ask the operator of the other party to provide echo remedy 2 5 Ask the operator of the other party to decrease the transmission...

Page 582: ...dure signal The procedure signal is faulty Record the protocol on a DAT or MD and have it analyzed by the local Canon office and or Technical Center While printing data stored in the image memory the...

Page 583: ...received 1 Ask the operator of the other party to increase the transmission level so that the image signal may be received correctly 2 Ask the operator of the other party to decrease the transmission...

Page 584: ...ignal correctly 2 Adjust the NL equalizer so that the other party may receive the procedure sig nal correctly The machine malfunctioned because of an echo 1 Provide echo remedies 1 2 or 3 2 Decrease t...

Page 585: ...the local Canon of fice and or Technical Center 0229 RX The recording system became locked for 1 min Not identified Correct the locking and press the Start key to print out the image Noise caused the...

Page 586: ...number when registering an auto dialing number 3 Ask the operator of the other party to provide echo remedy 2 4 Ask the operator of the other party to decrease the transmission level so that the othe...

Page 587: ...for transmission 5 Ask the operator of the other party to increase the transmission level so that the appropriate signal may be received correctly 0283 TX The number of re transmissions of the procedu...

Page 588: ...her party malfunctioned because of an echo 1 Using a manual call press the Start button after hearing the 1st DIS from the other party 2 To prevent response to the 1st DIS from the other party put a r...

Page 589: ...se the transmission level so that the signal may be received correctly 2 Prohibit the V 8 V 34 procedure Cause Remedy Cause Remedy 0670 TX In V 8 late start the V 8 ability was detected in DIS from th...

Page 590: ...y Cause Remedy Cause Remedy Cause Remedy 0673 RX In V 34 reception the procedure fails to move from phase 2 to phase 3 and later causing a T1 time over condition Cause Remedy Cause Remedy In phase 2 t...

Page 591: ...rocedure signal re transmissions was exceeded Cause Remedy Cause Remedy The line condition is poor and the other party cannot receive PPS NULL correctly 1 Increase the transmission level so that the o...

Page 592: ...L and then CTC was transmitted the other party could not re ceive it correctly Increase the transmission level so that the other party may receive CTC correctly The line condition is poor as such alth...

Page 593: ...tion occurred after transmission of PPS MPS Cause Remedy The page buffer of the other party is full or is engaged as such although RNR was received after transmission of PPS MPS and then RR was transm...

Page 594: ...fice and or Technical Center Cause Remedy Cause Remedy The line condition is poor and the other party cannot receive PPS EOM correctly 1 Increase the transmission level so that the other party may rec...

Page 595: ...nt signal was re ceived correctly thereafter Ask the operator of the other party to increase the transmission level so that the sig nal may be received correctly 0765 TX In ECM transmission no signifi...

Page 596: ...r transmission The Stop key was pressed during a communication Transmit once again The page buffer of the other party is full or is engaged as such although RNR was received after transmission of PPS...

Page 597: ...DCN was received after transmission of EOR NULL Cause Remedy Cause Remedy The line condition is poor and the other party cannot receive EOR NULL correctly 1 Increase the transmission level so that the...

Page 598: ...he telephone number when registering an auto dialing number 4 Ask the operator of the other party to provide echo remedy 2 5 Ask the operator of the other party to decrease the transmission level so t...

Page 599: ...evel so that the other party may receive the image signal correctly 2 Adjust the NL equalizer so that the other party may receive the image signal correctly The other party malfunctioned because of an...

Page 600: ...er party may receive EOR EOM correctly 2 Adjust the NL equalizer so that the other party may receive EOR EOM cor rectly 3 Add an echo protect tone to the V 29 modem signal for transmission The line co...

Page 601: ...on no significant signal can be received after transmission of EOR EOP and the allowed number of procedure signal re transmissions was exceeded Cause Remedy Cause Remedy The line condition is poor and...

Page 602: ...gnal correctly 2 Adjust the NL equalizer so that the other party may receive the image signal correctly The other party malfunctioned because of an echo 1 Provide echo remedy 1 2 Using a manual call p...

Page 603: ...nd a time over condition occurred The line condition is poor and the other party cannot receive CFR correctly 1 Increase the transmission level so that the other party may receive CFR cor rectly 2 Adj...

Page 604: ......

Page 606: ......

Page 607: ...iport firmware accessory ROM DIMM on G3 multiport PCB Finisher L1 accessory ROM DIMM on finisher controller PCB Downloading of the system software and the G3 multiport firmware are done by way of the...

Page 608: ...14 101 01 Series A 3m or less Upgrading by replacing the ROM DIMM Upgrading by downloading ROM DIMM ROM DIMM CPU USB cable RS232C straight cable Image processor PCB Finisher L1 Finisher controller PCB...

Page 609: ...loading will be by way of a USB port be sure that its OS supports SUB Win dows 98 98SE 2000 You cannot use Windows 95 or Windows NT as they do not support USB Firmware for downloading The firmware for...

Page 610: ...iver to the PC This is re quired when you first connect the machine to a PC running on Windows 98 or 98SE Once done it need not be done for a second time You may also skip it if Windows 2000 is used 1...

Page 611: ...R2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 5 4 Select Search for the best driver for your device Recommended and click Next F14 202 02 5 Select Specify a location and click Browse then select C Prog...

Page 612: ...2010 SERIES REV 0 MAR 2002 14 6 After step 5 the following message box may appear F14 202 04 If the box appears click the OK button then be sure to perform steps i through iii Otherwise you may not be...

Page 613: ...00 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 7 ii Move to C Program Files service support tool inf usbprint and check that the usbmon dll file has been selected Then press the OK butt...

Page 614: ...o install the USB driver to a PC Windows 98 98SE if you stopped the installation in the middle Thereafter if you connect the PC and the machine with a USB cable and turn on the machine you will not be...

Page 615: ...ontrolSet Control DeviceClasses 28d78fad 5a12 11d1 ae5b 0000f803a8c2 all registry keys located in layers under HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control DeviceClasses a5dcbf10 6530 11d2 901f...

Page 616: ...2000 iR1600US iR1600 iR2000 120V for USA iR1610 if iR1610E iR2010 iR1610US iR1610F iR2010F 120V for USA Unit name Image processor PCB System G3 multiport PCB G3FAX Finisher L1 Model name Fin L1 Unit n...

Page 617: ...e it in the NewROM folder The firmware is offered in self decompression form Click the file obtained using Ex plorer so that it will decompress on its own Its destination will be the following folder...

Page 618: ...COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 12 5 Click Register from NewROM folder F14 203 02 6 Check to see that the firmware in question has been added t...

Page 619: ...ine is equipped with fax functions print out all transmission reception im ages 3 Generating a Counter Report In service mode make the following selections 10 REPORT COUNTER REPORT The Counter Report...

Page 620: ...0 MAR 2002 14 14 c Downloading The procedure of upgrading iR1600 is explained below Note that different files must be selected for different models 1 Turn on the power switch so that Add New Hardware...

Page 621: ...key and the key in the control panel to start service mode 4 Using the cursor key select 11 DOWNLOAD 5 Click OK so that the machine will be in download standby mode indicating DOWNLOAD CONNECTED 6 Sel...

Page 622: ...COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 16 7 Click OK to start the connection F14 204 05 8 When the connection is made the following screen will appea...

Page 623: ...CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 17 9 Click System Software Download F14 204 07 10 Select the system software to download from the list and click Start so tha...

Page 624: ...ancel Memo Do not turn off the power even when the transfer of firmware has ended from the PC to the machine as the machine is likely to be deleting writ ing ROM DIMM programs If done at the wrong tim...

Page 625: ...g the cursor key select 13 ROM and click OK 8 Using the cursor key check the version indicated under MAIN 9 Execute the following in service mode 12 CLEAR ALL 10 Enter the following in service mode 5...

Page 626: ...place its ROM DIMM Memo As soon as the firmware has been transferred from the PC to the machine the Result column of the Service Support Tool screen will indicate OK thereafter the machine will start...

Page 627: ...PU type indicator LED Power LED RS 232C cable straight full wire 9 pin Cable A 9 pin about 70 cm long Cable B 7 pin about 50 cm long RS 232C connector Press it to start end downloading Remains ON whil...

Page 628: ...ector J2 3 of the fin isher controller PCB F14 206 02 4 Connect the RS 232C cable to the downloader PCB and the RS 232C connector of the PC At this time be sure that the ferrite core of the cable is o...

Page 629: ...02 14 23 b Downloading for the Finisher 1 Start up the Service Support Tool 2 Click Next under Downloading Uploading F14 206 03 3 Shift the Start Stop button on the download PCB to ON position so that...

Page 630: ...600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 24 5 Follow the instructions on the screen to prepare for downloading Check that the download indicator LED is ON and click OK to move to the next scr...

Page 631: ...OPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 25 7 Click Start so that the PC will start downloading programs through the downloader PCB 8 When downloading en...

Page 632: ...he download indicator LED goes OFF 2 Turn off the power switch of the machine 3 Disconnect the cable B 7 pin connector form the connector J2 of the finisher con troller PCB 4 Mount the front cover of...

Page 633: ...settings It is recommended to back up the data whenever possible using the Service Support Tool when you have updated the service mode settings or the user mode settings Memo Conditions for Using the...

Page 634: ...onnector J3 J203 on the image pro cessor PCB and the PC using a USB cable If a network interface board is mounted disconnect the USB cable from the board F14 302 01 3 Turn on the PC and start up the S...

Page 635: ...UP COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 29 3 2 3 Backing Up Data 1 Under Downloading Uploading select To Next F14 302 02 2 Select SYSTEM and select...

Page 636: ...ION UP COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 30 3 Click OK to start connection F14 302 04 4 When connection is done the following screen appears Clic...

Page 637: ...P COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 31 5 Select Upload the Backup Data on the Service Support Tool screen F14 302 06 6 Select ALL and select Star...

Page 638: ...CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 32 7 See the progress bar indicating the progress of the save operation 8 Select the drive to save the data to and enter the...

Page 639: ...3 9 When the selected file has been stored on the selected drive the following screen will appear make the following selections to end the Service Support Tool OK To Unit Selection Screen OK To Main M...

Page 640: ...OPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 34 3 2 4 Downloading Backup Data 1 Under Downloading Uploading select To Next F14 302 10 2 Select SYSTEM and sel...

Page 641: ...ON UP COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 35 3 Select OK and start connection F14 302 12 4 When connection is done the following screen appears Cli...

Page 642: ...ERSION UP COPYRIGHT 2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 36 5 Select Download the backup Data F14 302 14 6 Select the file to download and select Start Writin...

Page 643: ...ress bar indicating the progress of the downloading operation At the end the following screen will appear Select OK F14 302 16 8 Make the following selections to end the Service Support Tool To Unit S...

Page 644: ...CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 38 3 2 5 Managing Backup Data You can delete backup data that has become obsolete as follows You need not connect a PC to the machine to do s...

Page 645: ...2002 CANON INC 2000 CANON iR1600 iR2000 iR1610 iR2010 SERIES REV 0 MAR 2002 14 39 2 Select Controlling Backup Data F14 302 18 3 Select the file to delete from the list of Backup Data Stored on Compute...

Page 646: ...When the Delete Check screen appears check the description for the selected file and select Remove F14 302 20 5 When the Delete Finish screen appears click OK Make the following selections to end the...

Page 648: ......

Page 649: ...egistration clutch CL102 Delivery sensor PS103 Primary charging AC Primary charging DC Contact sensor LED emission Developing bias DC Developing bias AC Laser diode Transfer high voltage Fixing heater...

Page 650: ......

Page 651: ...J973 J970 J971 3 2 1 PS113 J972 3 2 1 1 2 3 PS102 PS103 3 2 1 PS105 J910 J976 J15 J12 1 2 3 J2 J977 M103 PS115 PS116 PS117 M J974 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 J63 J263...

Page 652: ......

Page 653: ...h 8 B 1 cassette unit controller PCB 12 11 10 9 8 7 6 5 4 3 2 1 H G F E D C B A 11 10 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 9 10 11 11 10 9 8 13 12 7 6 5 4 3 2 1 5 4 3 2 1 1 2 2 1 1 2 3 4 5 6 7 8 9 10 11...

Page 654: ...J921 J906L J906DH J906D J800L J902 SL151 PS151 SW105 5 4 3 2 1 2 1 3 2 1 3 2 1 S L 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 PS152 J922 J921 J906L J906DH J906D J800L J902 SL151 PS151 SW105 5 4 3 2 1 2 1 3 2 1...

Page 655: ...8 7 6 5 4 3 2 1 2 SL 1 1 2 3 4 5 6 7 8 9 10 11 1 2 3 PS201 PS202 J980 J811L J811D J811DH SL201 J981 J1 J112 J2 To host machine Notation NAME Position PS201 No 2 delivery sensor 6 F PS202 No 2 full de...

Page 656: ......

Page 657: ...ial tools when ser vicing the machine in the field No 1 2 3 4 5 Tool name Digital multimeter Door switch NA 3 Test Sheet Meter extension pin Meter extension pin L shaped Tool No FY9 2002 TKN 0093 FY9...

Page 658: ...ES REV 0 MAR 2002 A 10 No 6 Tool name Downloader PCB Ranking A Each service person is expected to carry one B Each group of about 5 service persons is expected to carry one C Each workshop is expected...

Page 659: ...ternal cover Cleaning e g metal oil toner Drive parts friction parts carriage rail Composition Alcohol Surface acti vating agent Water Fluorine family hydro carbon Chlorine family hydrocarbon Alcohol...

Page 660: ......

Page 662: ...ents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local...

Page 663: ...e descriptions in this Service Manual are subject to change for product improvements or the like and major changes will be communicated in the form of a Service Information bulletin All service person...

Page 664: ...ipped with G3 multiport 2 5 2 1 1 Line Selection Number 2 5 2 1 2 List of Functions 2 6 CHAPTER 2 BASIC OPERATION 1 Points to Note When Troubleshooting 3 1 1 1 When Turning Off the Main Power 3 1 2 Fa...

Page 666: ......

Page 667: ...pier to serve as a high performance fax copier G3 2 lines and thus is equipped with various image processing functions and communication functions for telephone lines It communicates at 33 6 kbps and...

Page 668: ...ps G3 protocol signal ITU T V 21 No 2 300bps ITU T V 8 V34 300bps 600bps 1200bps Speed of Transmission 33 6Kbps 31 2Kbps 28 8Kbps 26 4Kbps 24Kbps 21 6Kbps 19 2Kbps 16 8Kbps 14 4Kbps 12Kbps TC9 6Kbps T...

Page 669: ...AD Specifications for Recording Unit Maximum reception size A3 297mm x 420mm Density of scanning lines 600 x 600dpi Specifications for Memory Image memory Standard memory 2 MB about 100 pages about 2...

Page 670: ...es F code Memory box yes confidential relay polling at fixed time polling etc Transfer yes Quick memory transmission no Rapid transmission no Direct mail shut out function no Bundle transmission funct...

Page 672: ......

Page 673: ...3 Fax Function F02 101 01 Image processor PCB Image storage DIMM slot option Communication control block Memory function J41 J81 NCU PCB Off hook detection circuit Line voltage conversion circuit 2 li...

Page 674: ...ne 4 line Conversion Circuit The signal from a 2 line type telephone line is converted into transmission signals and reception signals 4 lines It also prevents transmission signals from the modem from...

Page 675: ...n J41 J81 NCU PCB Line voltage conversion circuit 2 line 4 line conversion circuit J1 J2 G3 multiport PCB Communication control block J31 J33 J104 2 line NCU PCB Off hook detection circuit Circuit vol...

Page 676: ...sion and reception b NCU PCB 2 line 4 line Conversion Circuit The 2 line signal from the telephone line is converted into 4 line signals transmission signal and reception signal it also prevents the...

Page 677: ...n selected the call will be made on the selected line Memo If bit 0 of SSSW SW11 is set to 1 the line selection number will be indicated to the user mode A calling number made up of a non numerical ch...

Page 678: ...ATION 2 1 2 List of Functions Line 1 Line 2 Memory transmission yes yes Manual transmission yes no Manual reception yes no Telephone yes no FAX TEL switching yes no Dial in FAX TEL switching yes no An...

Page 680: ......

Page 681: ...en kept ON for 1 day or more continuously in a normal temperature humid ity environment If the data cannot be retained for more than half of this period of time suspect that the battery has come to th...

Page 682: ...rocessor PCB and the G3 fax control PCB 3 General Faults No communication can be made Cause The telephone line is not connected to the modular jack for line connec tion Measures Connect the telephone...

Page 683: ...correct a communication fault it is important first to narrow down on the cause To that end make checks according to the following flow chart F03 401 02 FAX FAX User s device Other party s device Comm...

Page 684: ...number fax number model name f other party s user name telephone number fax number model name g frequency and type of error for the fault h other party s fax condition number of pages transmitted rece...

Page 685: ...ed to correct the fault F03 402 01 NG OK NG NG OK OK FAX A Fault FAX B FAX C Start Check A Check the line Reception A user s device B other party s device C communication testing device within same ar...

Page 686: ...MD ask the Technical Center for analysis refer to the following for a common way of connection F03 403 01 5 Upgrading For descriptions of how to upgrade the board see Chapter 14 of the Service Manual...

Page 687: ...tch 230V model The NCU PCB for the 230V model of the iR1610F iR2010F is equipped with a switch ing mechanism to enable compliance with the communications standards of various coun tries The following...

Page 688: ......

Page 689: ...Printer Board N1 Ethernet Network Interface Adapter iN E5 REVISION 0 MAR 2002 COPYRIGHT 2002 CANON INC 2CANON Printer Board N1 iN E5 REV 0 MAR 2002 PRINTED IN JAPAN IMPRIME AU JAPON...

Page 690: ...this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Tra...

Page 691: ...tents Provides a description of the nature of an error indication Provides a description of a service mode Indicates an item of reference assisting the understanding of the topic in ques tion REF Indi...

Page 692: ...s operation Chapter 2 Operation functional blocks of the board upgrading Chapter 3 Disassembly Assembly disassembly assembly procedure Chapter 4 Troubleshooting service mode self diagnosis Appendix li...

Page 693: ...1 Functional Blocks of the Printer Board 2 1 1 2 2 Upgrading 2 4 1 3 Functional Block network interface board 2 5 CHAPTER 2 OPERATION 1 Disassembly and Assembly 3 1 1 1 Removing the Hard Disk 3 2 1 2...

Page 694: ......

Page 696: ......

Page 697: ...rinter With an Adobe PS3 Module B1 mounted to the expansion ROM slot of the printer board the host can serve as a PS printer Addition of a Flash ROM Module FR 65 moreover will enable downloading of fo...

Page 698: ...2000 NT4 0 Me 98 95 MAC OS 8 5 8 6 or later 45 scalable fonts as standard MicroType fonts 32 TrueType fonts 9 bitmap fonts Accessory Adobe PS3 Module B1 includes a total of 136 fonts Flash ROM Module...

Page 699: ...g shows how settings may be made from the control panel and the layers into which the settings are grouped for details on making settings from a driver see the Printer Guide Making Settings The keys t...

Page 700: ...age continuously PRINT EN CONFIG Prints the Ethernet configuration page PCL MENU RESOLUTION Displays the resolution used for printing COPIES Sets the number of copies to print PAGESIZE Sets the defaul...

Page 701: ...SONALITY Sets the default print personality for the USB interface I O TIMEOUT Sets the timeout interval for print jobs received via the USB port ETHERNET MENU 2 PERSONALITY Sets the default print pers...

Page 702: ......

Page 704: ......

Page 705: ...trols the SDRAM 2 Controls the ROM 3 Controls the printer board interface hard disk interface and network board interface 4 Communicates with the host machine 5 Controls the IEEE1284 parallel port int...

Page 706: ...d flash ROM DIMM 3 pc max any slots may be used f EEPROM IC4 IC5 The EEPROM is a memory capable of electrically deleting or writing data It offers 32 K bits of memory and is used to retain data in the...

Page 707: ...2002 2 3 CHAPTER 2 OPERATION F02 102 01 JP3 Do not use Be sure to keep 1 and 2 shorted J5 J10 J7 Expansion RAM DIMM Slot Expansion ROM DIMM slot J4 J9 J3 J2 J8 1 2 33 34 19 1 1 2 2 69 1 72 4 J1 69 1 7...

Page 708: ...pgrading to a slot J1 J2 or J3 so that the func tions of the existing built in program ROM will be stopped and its contents will be re placed with the contents of the newly mounted ROM DIMM At this ti...

Page 709: ...ferent speeds exist by automatic de tection and switching b Transmission Function if equipped with fax functions When the network interface board is mounted images scanned by the reader unit of the ho...

Page 710: ...the DIP switch Be sure to turn off the machine before changing the settings of the DIP switch ON ON 1 2 3 4 SW F02 103 01 DIP SW Item Default SW1 fixed to OFF OFF SW2 auto ON fixed OFF ON SW3 100 Mbps...

Page 712: ......

Page 713: ...work be sure to disconnect the power plug 2 Unless otherwise specially indicated reverse the steps used to disassemble the ma chine when assembling it 3 Identify the screws by types length diameter a...

Page 714: ...T 2002 CANON INC 2001 2001 2001 2001 CANON Printer Board N1 iN E5 REV 0 MAR 2002 3 2 CHAPTER 3 DISASSEMBLY ASSEMBLY 1 1 Removing the Hard Disk 1 Remove the 2 screws 1 and detach the hard disk 2 F03 10...

Page 715: ...002 3 3 CHAPTER 3 DISASSEMBLY ASSEMBLY 1 2 Removing the Network Interface Board If a hard disk exists be sure to remove it in advance 1 Remove the 13 screws 1 and detach the rear cover 2 F03 102 01 2...

Page 716: ...OPYRIGHT 2002 CANON INC 2001 2001 2001 2001 CANON Printer Board N1 iN E5 REV 0 MAR 2002 3 4 CHAPTER 3 DISASSEMBLY ASSEMBLY 3 Remove the 4 screws 1 and detach the network interface board F03 102 03 1 1...

Page 717: ...following steps 1 Go to User Menu to TEST MENU run TEST PRINT to output a test print 2 If the machine has the network inter face board go to User Menu to TEST MENU run PRINT EN CONFIG to output the E...

Page 718: ...3 DISASSEMBLY ASSEMBLY 3 Disconnect the connector 1 and de tach the flexible cable 2 F03 103 02 4 Remove the 7 screws 1 and detach the printer board 2 F03 103 03 5 If you are replacing the existing p...

Page 719: ...onal Functions key and then the ID key in the control panel to start service mode 3 Using the cursor key select 8 PDL printer related service mode 4 Using the cursor key select PDL PCL MENU and press...

Page 720: ...lt paper is A4 select COLD RESET A4 with the cursor key and press the OK key When it s Letter select COLD RESET LETTER and press the OK key After about 45 sec the printer mode will return to the READY...

Page 722: ......

Page 723: ...h a fax function 1 Press the Additional Functions key and then the ID key in the control panel to start service mode 2 Using the cursor key select 8 PDL printer related service mode 3 Using the cursor...

Page 724: ...ancel I 1 2 3 4 5 6 7 8 9 ID 0 C A 1 2 3 Enter key Value key Shift key Item key Go key Menu key OK key Back key System key Job indicator Cursol key Additional functions key ID key System key F4 cursol...

Page 725: ...COLD RESET A4 selects A4 as default paper size COLD RESET A4 selects A4 as default paper size COLD RESET LETTER selects LTR as default paper size COLD RESET LETTER selects LTR as default paper size SE...

Page 726: ...he host machine sets the default to the selected paper size A4 LTR and resets it to zero if the page count is less than 50 COLD RESET A4 LETTER The host machine sets the default to the selected paper...

Page 727: ...ENU FORMAT DISK displayed only if equipped with a hard disk Initializes the hard disk FORMAT FLASH displayed only if equipped with a flash ROM Initializes the flash ROM NVRAM MENU NVRAM CHECK Indicate...

Page 728: ...s 2 1 Outline When the host machine is turned on the printer unit runs its self diagnostic program for hardware thereby checking the Board expansion ROM expansion RAM and expansion I O port If a fault...

Page 729: ...he print job will be put back online after 10 sec If AUTOCONT is OFF the printer will go offline Press the Go key and the print job will continue printing although data may be lost Simplify the print...

Page 730: ...t the page Action Enter the correct password There is not enough available free space on the hard disk Delete unnecessary print jobs from the hard disk and then press the Go key on the printer An opti...

Page 731: ...eplace the network interface board The mount of the stored job logs will exceed the maximum limit Delete unnecessary job logs from the hard disk 2 4 Service Call Error A service call error may be any...

Page 732: ......

Page 734: ......

Page 735: ...u will need the following tools in addition to the standard tools set to service the Board REF Rank A Each service person is expected to carry one B Each group of 5 service persons is expected to carr...

Page 736: ......

Page 737: ...iR1610 iR2010 SERIES REV 0 MAR 2002 PRINTED IN JAPAN IMPRIME AU JAPON Prepared by Office Imaging Products Quality Assurance Center CANON INC Printed in Japan REVISION 0 MAR 2002 30359 29685 5 1 Hakus...

Page 738: ...PRINTED IN JAPAN IMPRIME AU JAPON xxxxGRx x x This publication is printed on 100 reprocessed paper...

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