Chapter 12
12-7
Moreover, when it fails in the event waiting in the device and either of a Jam notification, an Alarm notification, and a Service call notification or an Alert notifi-
cation is specified, following string is displayed.
"Event Registration is Failed."
In other cases error information is displayed in the form of the following.
"[*] [Error string]: [Method name] [Server side detailed error]"
The enclosed character string by [] is replaced as follows.
[*]:
*(asterisk) is added to the head of the string only at the communication test.
[Error string]:
As for number 1 and 2 of the following Error string lists, only the Error string is displayed. Besides, it is displayed as "[*] [Error string]: [Method name]
[Server side detailed error]". ([Server side detailed error] might not go out.)
Error string
Cause
Counter Measure
1
SUSPEND: Communication
test is not performed
The e-RDS is started (the device is rebooted) when e-RDS is ON
and communication test isn't done.
Complete the communication test.
2
Event Registration is Failed.
The device failed event processing.
Turn OFF/ON of the device main switch. Or, replace the
system software of the device (upgrade).
3
URL Scheme error (not https) The header of registered URL of UGW is not https.
Change the header on URL of UGW to https
4
Server connection error
Communication failure of TCP/IP occurred.
Or IP address of the device isn't set.
Check the network connection.
5
URL server specified is illegal Illegal URL (other than UGW) is specified.
Correct URL.
6
Proxy connection error
The e-RDS cannot connect it with the proxy server.
Check and correct the proxy server address etc.
7
Proxy authentication error
The e-RDS fails the authentication to proxy.
Check and correct username and password to log in proxy.
8
Server certificate error
- The certificate is not installed in The device.
- The certificate that The user is using is not registered in The
device or The server.
Register the root certificate in the device or register the
VeriSign certificate in the server.
9
Server certificate expired
- Expired certificate is registered in the device or the server.
- The date of the device is outside the time limit of the certificate.
- Register the root certificate in expiration date in the
device or register the VeriSign certificate in the server.
- Set an accurate date to the device.
10
Unknown error
Other communication error occurs.
After waiting for a while, try again.
11
Server response error (NULL) UGW returns the error but communication to UGW is succeeded.
If (NULL) is displayed after the message, the error occurs in the
HTTPS communication.
After waiting for a while, try again.
12
Server response error
(Hexadecimal)
UGW returns the error but communication to UGW is succeeded.
(Hexadecimal) displayed after the message is error code that
UGW returns.
[server side detailed error] is added at the end of error
information only at this error.
After waiting for a while, try again.
13
Device internal error
Device internal error such as the memory cannot be taken occurs. Turn OFF/ON of the device main switch. Or, replace the
system software of the device (upgrade).
14
Server schedule is invalid
The schedule setting value given by UGW is found faulty at the
time of communication test.
Report the detailed information of error occurrence to the
support department.
After the remedy by UGW, retry the communication test.
15
Server response time out
There was no reply from UGW in predetermined time.
(The congestion of the network etc.)
It is the timeout at HTTPS level.
After waiting for a while, try again.
16
Service not found
The URL of UGW is illegal, and UGW is inaccessible.
Check and correct the URL of UGW.
Summary of Contents for iR5055
Page 1: ...Feb 29 2008 Service Manual iR5075 5065 5055 Series ...
Page 2: ......
Page 6: ......
Page 27: ...Contents 19 1 2 List of Solvents Oils 19 2 ...
Page 28: ...Contents ...
Page 29: ...Chapter 1 Introduction ...
Page 30: ......
Page 32: ......
Page 59: ...Chapter 2 Installation ...
Page 60: ......
Page 104: ...Chapter 2 2 42 F 2 156 2 1 ...
Page 105: ...Chapter 3 Basic Operation ...
Page 106: ......
Page 108: ......
Page 115: ...Chapter 4 Main Controller ...
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Page 118: ......
Page 135: ...Chapter 5 Original Exposure System ...
Page 136: ......
Page 169: ...Chapter 6 Laser Exposure ...
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Page 179: ...Chapter 7 Image Formation ...
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Page 217: ...Chapter 8 Pickup Feeding System ...
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Page 275: ...Chapter 9 Fixing System ...
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Page 321: ...Chapter 10 External and Controls ...
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Page 336: ...Chapter 10 10 10 F 10 7 2 Remove the check mark from SNMP Status Enabled ...
Page 337: ...Chapter 10 10 11 F 10 8 ...
Page 361: ...Chapter 11 MEAP ...
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Page 409: ...Chapter 12 e maintenance imageWARE Remote ...
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Page 421: ...Chapter 13 Maintenance and Inspection ...
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Page 433: ...Chapter 14 Standards and Adjustments ...
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Page 465: ...Chapter 15 Correcting Faulty Images ...
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Page 497: ...Chapter 16 Self Diagnosis ...
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Page 529: ...Chapter 17 Service Mode ...
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Page 601: ...Chapter 18 Upgrading ...
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Page 636: ...Chapter 18 18 32 F 18 59 2 Select the data to download F 18 60 3 Click Start ...
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Page 639: ...Chapter 19 Service Tools ...
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Page 645: ...Feb 29 2008 ...
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