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7
Installation Problems
When the printer driver is installed from the [Printers and Faxes] folder or the [Printers] folder,
[Local printer attached to this computer]* cannot be selected (Windows 2000/XP/Server
2003).
Cause
Installation was performed by a user who is not a member of Administrators.
Remedy
CAPT (Canon Advanced Printing Technology) software needs to be installed by
a member of Administrators. Have a user with the correct permissions to install
the software.
* On Windows 2000, this becomes [Local printer].
When the printer driver is installed from the [Printers] folder, the message <Printer driver was
not installed. Access is denied.> appears (Windows Vista).
Cause
Installation was performed by a user who is not a member of Administrators.
Remedy
CAPT (Canon Advanced Printing Technology) software needs to be installed by
a member of Administrators. Have a user with the correct permissions to install
the software.
Installation Problems When the Printer is Shared on a
Network
The print server to be connected cannot be found.
Cause 1
The print server has not been started up.
Remedy
Start up the print server.
Cause 2
The printer is not specified as a shared printer.
Remedy
Specify the printer as a shared printer in the [Printer Properties] dialog box.
Cause 3
The user does not have permission to access the print server or printer.
Remedy
Ask your network administrator to change the user permissions.
Cause 4
If you are using Windows Vista, [Network discovery] is not set to [On].
Remedy
Set [Network discovery] to [On].
To specify the setting for [Network discovery], select [Control Panel] from the
[Start] menu, click [View network status and tasks], and then display [Network
and Sharing Center].
Summary of Contents for Laser Shot LPB3500
Page 2: ...LBP3500 Laser Printer User s Guide...
Page 25: ...xxii...
Page 122: ...2 79 Loading and Outputting Paper 2 2 sided Printing 9 Click OK to start printing...
Page 129: ...2 sided Printing 2 86 Loading and Outputting Paper 2...
Page 213: ...3 84 Uninstalling the CAPT Software Setting Up the Printing Environment 3...
Page 287: ...4 74 Printing a Document How to Use Online Help 4 1 Click Help 2 Click Contents...
Page 305: ...4 92 Printing a Document Printer Status Window 4...
Page 389: ...6 48 Optional Accessories 6 Network Board...
Page 455: ...7 66 Troubleshooting 7 Confirming the Printer Features...
Page 480: ...FA7 9916 060 CANON INC 2009...