136
Troubleshooting
Chapter 4
Never delete other devices or device drivers. Windows may not operate
properly.
Problem
Cause
Solution
Cannot install
CAPT using USB
port. (Windows
98/Me/2000/XP)
USB class
driver is not
properly
installed.
Perform the following steps.
1) Make sure the printer is connected to your
computer using a USB cable and the printer
is turned on.
2) Open the
System
dialog box in the Control
Panel.
3) Select
[Device Manager]
tab and double
click
[Universal Serial Bus Controller]
. For
Windows 2000/XP, select
[Hardware]
tab
and click
[Device Manager]
button.
4) Delete ONLY the following USB class
drivers under
[Universal Serial Bus
Controller]
;
For Windows 98, select
[Canon LBP-810]
,
For Windows Me,
[Canon CAPT USB
Printer]
, and click
[Delete]
button. For
Windows 2000/XP, select
[USB Printing
Support]
or
[Canon CAPT USB Printer]
,
and uninstall from the
[Action]
menu.
In the case that the USB class driver is
displayed under
[Other device]
, delete
ONLY the following;
For Windows 98, select
[Canon LBP-810]
,
For Windows Me,
[Canon CAPT USB
Printer]
, and click
[Delete]
button. For
Windows 2000/XP, select
[Unknown]
and
uninstall from the
[Action]
menu.
5) Close the Control Panel and unplug the
USB cable.
6) Restart Windows 98/Me/2000/XP.
Summary of Contents for LBP-810
Page 20: ...6 Introduction Chapter 1 ...
Page 40: ...26 Paper Handling Chapter 2 ...
Page 126: ...112 Using the Canon Advanced Printing Technology Chapter 3 ...
Page 156: ...142 Troubleshooting Chapter 4 ...
Page 164: ...150 Maintenance Chapter 5 ...