Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer"
appearing in the
Printer
column is selected for
Print to the following port(s)
.
Note
• When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
• If the setting is incorrect:
Reinstall the MP Drivers with the Setup CD-ROM or install them from our website.
• Printing does not start even though the machine is connected to the computer using a USB cable
and the port named "USBnnn" is selected:
In Windows 8.1 or Windows 8, select
My Printer
on the
Start
screen to start
My Printer
. If
My
Printer
is not displayed on the
Start
screen, select the
Search
charm, then search for "
My Printer
".
Set the correct printer port on
Diagnose and Repair Printer
. Follow the on-screen instructions to
set the correct printer port, then select your machine's name.
In Windows 7, Windows Vista, or Windows XP, click
Start
and select
All programs
,
Canon
Utilities
,
Canon My Printer
,
Canon My Printer
, then select
Diagnose and Repair Printer
. Follow
the on-screen instructions to set the correct printer port, then select your machine's name.
If the problem is not resolved, reinstall the MP Drivers with the Setup CD-ROM or install them from
our website.
• Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the
machine is used over LAN:
Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then
associate the port with the printer using
Associate Port
in the
Settings
menu.
If the problem is not resolved, reinstall the MP Drivers with the Setup CD-ROM or install them from
our website.
Check3
Make sure that the machine is connected to your computer properly.
When the machine is connected to your computer with a USB cable, make sure that the USB cable is securely
plugged in to the machine and the computer, then check the followings:
• If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the
computer, and try printing again. If printing starts normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the machine over LAN, make sure that the machine is connected to the network with a LAN
cable or is set up correctly.
Check4
Make sure that the MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in
Deleting the Unnecessary MP Drivers
reinstall the MP Drivers with the Setup CD-ROM or reinstall them from our website.
Check5
When the machine is connected to your computer with a USB cable, check
the status of the device on your computer.
Follow the procedure below to check the status of the device.
1. Open the Device Manager on your computer as shown below.
1027
Summary of Contents for MAXIFY MB2350
Page 89: ...89...
Page 118: ...Manual Online This function displays the Online Manual 118...
Page 131: ...Safety Guide Safety Precautions Regulatory and Safety Information 131...
Page 139: ...139...
Page 141: ...Main Components Front View Rear View Inside View Operation Panel 141...
Page 159: ...Loading Paper Originals Loading Paper Loading Originals Inserting the USB Flash Drive 159...
Page 177: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 177...
Page 190: ...Inserting the USB Flash Drive Inserting the USB Flash Drive Removing the USB Flash Drive 190...
Page 193: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 193...
Page 228: ...Related Topic Cleaning the Print Heads from Your Computer 228...
Page 283: ...Information about Network Connection Useful Information about Network Connection 283...
Page 330: ...5 Delete Deletes the selected IP address from the list 330...
Page 404: ...Note Selecting Scaled changes the printable area of the document 404...
Page 415: ...Related Topic Changing the Printer Operation Mode 415...
Page 439: ...Note During Grayscale Printing inks other than black ink may be used as well 439...
Page 444: ...Adjusting Intensity Adjusting Contrast 444...
Page 485: ...Printing a Color Document in Monochrome Displaying the Print Results before Printing 485...
Page 531: ...Device user settings 531...
Page 554: ...About Special Copy Menu Copying Thick Originals Such as Books 554...
Page 562: ...See Two Sided Copying for two sided copying 562...
Page 563: ...Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 563...
Page 567: ...Note Refer to Settings Dialog Box for how to set the applications to integrate with 567...
Page 577: ...Documents with colors in the background of text Documents containing multiple languages 577...
Page 604: ...Defaults You can restore the settings in the displayed screen to the default settings 604...
Page 650: ...Related Topic Scanning Items Larger than the Platen Image Stitch 650...
Page 671: ...671...
Page 694: ...Related Topic Scanning in Basic Mode 694...
Page 752: ...752...
Page 898: ...4 When a confirmation message is displayed click Yes 898...
Page 951: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 951...
Page 953: ...Back of the Paper Is Smudged Colors Are Uneven or Streaked 953...
Page 1057: ...1660 Cause The ink tank is not installed Action Install the ink tank 1057...
Page 1105: ...5500 Cause Ink tank has not been properly recognized Action Contact the service center 1105...
Page 1106: ...5501 Cause Ink tank has not been properly recognized Action Contact the service center 1106...
Page 1107: ...5B00 Cause Printer error has occurred Action Contact the service center 1107...
Page 1108: ...5B01 Cause Printer error has occurred Action Contact the service center 1108...