Troubleshooting Problems Sending Faxes (Fax Driver)
Check 1
Is the power turned on?
You cannot send faxes if the power is turned off. Press the
ON
button to turn the power on.
If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit),
reconnecting it turns on the power.
If you disconnected the power cord after pressing the
ON
button to turn off the power (no buttons on the
operation panel are lit), reconnect it, then press the
ON
button to turn on the power.
If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure
is resolved.
Important
• Confirm that all lamps on the operation panel are off before unplugging the power cord, then unplug the
power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory are
deleted.
Note
• If the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord,
the list of the faxes deleted from the machine's memory will be printed after turning the machine on.
Check 2
Is a document being sent from memory or a fax being received into memory?
When the message for the transmission/reception is displayed on the machine's LCD (Liquid Crystal Display)
monitor, a fax is being sent from/received into machine's memory. Wait until the transmission/reception is
complete.
Check 3
Is the telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Check 4
Is
Dial tone detect
set to
ON
?
Resend the fax after a while.
If you still cannot send the fax, select
OFF
for
Dial tone detect
in
Advanced FAX settings
under
FAX settings
.
Check 5
Is the recipient's fax number correct?
Check the recipient's fax number, then send the document again.
Note
• For details on how to change the recipients registered in the address book, see "
Recipient from an Address Book (Fax Driver)
Check 6
Does an error occur during transmission?
Check if a message is displayed in the computer screen.
If displayed, check the message, then resolve the error.
901
Summary of Contents for MAXIFY MB2350
Page 89: ...89...
Page 118: ...Manual Online This function displays the Online Manual 118...
Page 131: ...Safety Guide Safety Precautions Regulatory and Safety Information 131...
Page 139: ...139...
Page 141: ...Main Components Front View Rear View Inside View Operation Panel 141...
Page 159: ...Loading Paper Originals Loading Paper Loading Originals Inserting the USB Flash Drive 159...
Page 177: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 177...
Page 190: ...Inserting the USB Flash Drive Inserting the USB Flash Drive Removing the USB Flash Drive 190...
Page 193: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 193...
Page 228: ...Related Topic Cleaning the Print Heads from Your Computer 228...
Page 283: ...Information about Network Connection Useful Information about Network Connection 283...
Page 330: ...5 Delete Deletes the selected IP address from the list 330...
Page 404: ...Note Selecting Scaled changes the printable area of the document 404...
Page 415: ...Related Topic Changing the Printer Operation Mode 415...
Page 439: ...Note During Grayscale Printing inks other than black ink may be used as well 439...
Page 444: ...Adjusting Intensity Adjusting Contrast 444...
Page 485: ...Printing a Color Document in Monochrome Displaying the Print Results before Printing 485...
Page 531: ...Device user settings 531...
Page 554: ...About Special Copy Menu Copying Thick Originals Such as Books 554...
Page 562: ...See Two Sided Copying for two sided copying 562...
Page 563: ...Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 563...
Page 567: ...Note Refer to Settings Dialog Box for how to set the applications to integrate with 567...
Page 577: ...Documents with colors in the background of text Documents containing multiple languages 577...
Page 604: ...Defaults You can restore the settings in the displayed screen to the default settings 604...
Page 650: ...Related Topic Scanning Items Larger than the Platen Image Stitch 650...
Page 671: ...671...
Page 694: ...Related Topic Scanning in Basic Mode 694...
Page 752: ...752...
Page 898: ...4 When a confirmation message is displayed click Yes 898...
Page 951: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 951...
Page 953: ...Back of the Paper Is Smudged Colors Are Uneven or Streaked 953...
Page 1057: ...1660 Cause The ink tank is not installed Action Install the ink tank 1057...
Page 1105: ...5500 Cause Ink tank has not been properly recognized Action Contact the service center 1105...
Page 1106: ...5501 Cause Ink tank has not been properly recognized Action Contact the service center 1106...
Page 1107: ...5B00 Cause Printer error has occurred Action Contact the service center 1107...
Page 1108: ...5B01 Cause Printer error has occurred Action Contact the service center 1108...