Scanner Does Not Work after Upgrading Windows
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Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ
Scan Utility.
Step 1: Uninstall MP Drivers.
Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the
Online Manual
for how to
delete MP Drivers.
Step 2: Uninstall IJ Scan Utility.
•
Windows 8:
1. Click the
Settings
charm >
Control Panel
>
Programs
>
Programs and Features
.
2. Double-click
Canon IJ Scan Utility
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
• In Windows 8, a confirmation/warning dialog box may appear when installing, uninstalling, or
starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows 7 / Windows Vista:
1. From the
Start
menu, select
Control Panel
>
Programs
>
Programs and Features
.
2. Double-click
Canon IJ Scan Utility
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Note
• In Windows 7 and Windows Vista, a confirmation/warning dialog box may appear when installing,
uninstalling, or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
•
Windows XP:
1. From the
Start
menu, select
Control Panel
>
Add or Remove Programs
.
2. Select
Canon IJ Scan Utility
, then click
Change/Remove
.
3. When a confirmation appears, click
Yes
.
4. When uninstallation is complete, click
OK
.
IJ Scan Utility is deleted.
Step 3: Reinstall MP Drivers and IJ Scan Utility.
Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or the web page.
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Summary of Contents for MX470
Page 16: ...6940 904 6941 905 6942 906 6943 907 6944 908 6945 909 6946 910 9500 911 B200 912 B201 913...
Page 46: ...Safety Guide Safety Precautions Regulatory and Safety Information 46...
Page 55: ...Main Components Front View Rear View Inside View Operation Panel 55...
Page 60: ...60...
Page 71: ...Loading Paper Originals Loading Paper Loading Originals 71...
Page 87: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 87...
Page 97: ...97...
Page 102: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 102...
Page 150: ...Note The effects of the quiet mode may be less depending on the print quality settings 150...
Page 171: ...Information about Network Connection Useful Information about Network Connection 171...
Page 217: ...5 Delete Deletes the selected IP address from the list 217...
Page 276: ...Note Selecting Scaled changes the printable area of the document 276...
Page 309: ...Note During Grayscale Printing inks other than black ink may be used as well 309...
Page 314: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 314...
Page 494: ...Related Topic Scanning Items Larger than the Platen Image Stitch 494...
Page 515: ...515...
Page 568: ...568...
Page 594: ...594...
Page 601: ...Scan resolution Select the resolution for scanning Ex 601...
Page 748: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 748...
Page 839: ...1202 Cause The paper output cover is open Action Close the paper output cover 839...
Page 878: ...5B02 Cause Printer error has occurred Action Contact the service center 878...
Page 879: ...5B03 Cause Printer error has occurred Action Contact the service center 879...
Page 880: ...5B04 Cause Printer error has occurred Action Contact the service center 880...
Page 881: ...5B05 Cause Printer error has occurred Action Contact the service center 881...
Page 882: ...5B12 Cause Printer error has occurred Action Contact the service center 882...
Page 883: ...5B13 Cause Printer error has occurred Action Contact the service center 883...
Page 884: ...5B14 Cause Printer error has occurred Action Contact the service center 884...
Page 885: ...5B15 Cause Printer error has occurred Action Contact the service center 885...