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chapter 8
Troubleshooting
Troubleshooting
Glossary
Contents
Index
The preview image of a photograph appears blurred.
Problem:
When zooming in on a photograph in the Preview area, the
enlarged image appears blurred.
Cause:
The preview scan uses a lower resolution than the final scan.
If you zoom in on a preview image so it is enlarged, the
image will not maintain its resolution in the same way as the
final scanned image.
Solution:
Try to use the Zoomed Preview function. Crop the image you
wish to zoom, then click the [Preview] button. The selected
area of the image will be pre-scanned in magnified view in
the preview area.
The colors differ between the Preview and the Print
Problem:
When printing the image, its color differs from the one in the
Preview area.
Cause1:
The toner of the printer is going short.
Solution:
Confirm the toner of the printer.
Cause2:
Canon ColorGear / ColorSync Color Matching may have not
been selected when it was necessary.
Solution:
Check that Canon ColorGear / ColorSync Color Matching is
selected on the Preferences sheet. (Windows
☞
p.75
,
Macintosh
☞
p.38
)
Cause3:
The settings of the printer driver, such as color balance or
Gamma, do not match to the printer.
Solution1:
Adjust the color balance in the printer driver manually.
Solution2:
Change the Gamma value setting of the printer driver.
